Full-time Executive Secretary Jobs in Riyadh

More than 105 Full-time Executive Secretary Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!



img
Supervisor-Guest Service

Supervisor-Guest Service

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels is seeking a Supervisor-Guest Service to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is located in the Financial District. As part of Marriott International, this role contributes to delivering exceptional guest experiences aligned with W Hotels' mission.

Role Overview

The Supervisor-Guest Service is responsible for ensuring smooth guest arrivals and departures, managing guest accounts, and providing service that upholds the W Hotels' "Whatever/Whenever" philosophy. This role requires a proactive approach to anticipating guest needs, resolving issues efficiently, and maintaining the brand's reputation for luxury and innovation.

Key Responsibilities

  • Process guest check-ins, including verifying identification, payment methods, room assignments, and issuing room keys.
  • Set up guest accounts according to their specific requirements.
  • Enter information for the Marriott Rewards program.
  • Ensure room rates align with market pricing and document any exceptions.
  • Obtain payment before issuing room keys and verify and adjust billing.
  • Compile and verify daily reports, journals, and occupancy lists.
  • Complete cash drawer and closing reports.
  • Inform and orient guests, providing information about the hotel.
  • Respond to guest requests, escalating to appropriate staff when necessary, and follow up to ensure fulfillment.
  • Process all types of payments, vouchers, refunds, and charges.
  • Balance and deposit revenues, and perform cash counts at the beginning and end of each shift.
  • Obtain manual authorizations and adhere to all Accounting procedures.
  • Notify Loss Prevention/Security of any reported theft by a guest.
  • Assist management in training, evaluating, counseling, motivating, and coaching employees, serving as a role model for company policies.
  • Develop and maintain positive working relationships, collaborating with co-workers and addressing employee issues.
  • Follow and apply all chain policies and procedures, reporting accidents, injuries, and unsafe working conditions.
  • Complete safety training and certifications, and maintain a neat and professional appearance.
  • Maintain the confidentiality of hotel information and protect company assets.
  • Welcome and receive guests, anticipate and respond to guest needs, assist individuals with disabilities, and thank guests.
  • Communicate clearly and professionally, prepare and correct documents accurately, and answer the telephone using appropriate language.
  • Ensure adherence to quality standards.
  • Enter and retrieve information using computers and/or Point of Sale (POS) systems.
  • Perform other duties requested by managers that are consistent with the position.

Qualifications and Requirements

  • High school diploma or equivalent.
  • At least 1 year of related work experience.
  • At least 1 year of supervisory experience.

Required Skills

  • Guest Services
  • Customer Service
  • Payment Processing
  • Cash Handling
  • Reporting
  • Team Leadership
  • Problem Solving
  • Communication
  • Upselling
  • Point of Sale (POS) Systems

Work Environment and Physical Demands

This full-time position is located in Riyadh, Saudi Arabia. The role requires the ability to stand, sit, and move for extended periods, and to lift, push, pull, and place objects weighing up to kilograms independently. W Hotels and Marriott International are committed to equal employment opportunities and fostering an environment where employee differences are valued.

breifcase2-5 years

locationRiyadh

11 days ago
Manager - Project Control

Manager - Project Control

📣 Job Ad

AtkinsRéalis

Full-time

About the Role

AtkinsRéalis, a world-class engineering services and nuclear organization, is seeking a Manager - Project Control to join their team in Riyadh, Saudi Arabia. This role is pivotal in overseeing integrated planning, scheduling, cost control, and performance monitoring across all contracts. The Manager - Project Control will ensure alignment with program objectives and provide crucial support for informed decision-making by the Employer, contributing to the transformation of infrastructure and energy systems.

Key Responsibilities

  • Monitor contractor schedules, progress, and milestones to ensure alignment with approved plans and overall program timelines.
  • Oversee cost control, forecasting, and budget tracking across multiple contracts and work streams.
  • Validate contractor reporting, ensuring the accuracy of progress, cost, and performance data.
  • Identify schedule delays, cost risks, and performance deviations, and ensure that corrective actions are implemented effectively.
  • Provide integrated dashboards, comprehensive reporting, and strategic insights to support the Employer's decision-making processes.

Qualifications and Experience

  • A minimum of 7 years of experience in project controls, planning, cost control, or program management within infrastructure or transport projects.
  • Demonstrated experience working in multi-contract or Project Management Consultancy (PMC) environments.
  • The role requires 5-10 years of experience.

Required Skills

  • Proficiency in Project Controls, Planning, and Cost Control methodologies.
  • Experience in Program Management.
  • Expertise in scheduling tools such as Primavera and MS Project.
  • Familiarity with cost control systems and reporting frameworks.
  • Strong analytical and reporting capabilities.
  • Excellent stakeholder coordination skills are essential for this role.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

breifcase5-10 years

locationRiyadh

14 days ago
Project Manager (PMO)

Project Manager (PMO)

📣 Job AdNew

360Solutions

Full-time

About the Role

360Solutions is seeking a Project Manager (PMO) to join its team in Riyadh, Saudi Arabia. This full-time position is responsible for overseeing and driving the successful execution of real estate development projects. The Project Manager will ensure projects are delivered on time, within budget, and to high-quality standards, while managing stakeholder expectations and project performance.

The role involves comprehensive oversight of project activities from inception to completion. This includes monitoring progress, managing risks, controlling costs, and coordinating with consultants, contractors, and internal teams. This position offers an opportunity to contribute to projects within the Saudi Arabian market.

Key Responsibilities

  • Oversee the entire lifecycle of real estate development projects, from initial planning and design through to execution and final handover.
  • Continuously monitor project progress, schedules, budgets, costs, and overall performance to ensure alignment with project objectives.
  • Prepare detailed project status reports, providing updates on progress, identifying risks and issues, and offering recommendations.
  • Coordinate effectively with external consultants, contractors, and internal departments to ensure smooth project execution.
  • Proactively monitor project risks, potential delays, and change requests, implementing corrective actions when necessary.
  • Review project contracts, claims, and variations, ensuring compliance with project requirements and contractual obligations.
  • Analyze project costs, cash flow projections, and financial requirements in collaboration with the Finance department.
  • Support the establishment and maintenance of project governance frameworks, procedures, and reporting mechanisms.
  • Ensure adherence to quality, safety, and project management standards throughout the project lifecycle.

Qualifications and Requirements

  • A Bachelor's degree in Engineering, Project Management, Business Administration, or a closely related field.
  • A minimum of 10 years of progressive experience in project management, with a preference for experience in real estate development projects.
  • Demonstrated experience with project management methodologies such as PMI, PRINCE2, or Agile.
  • In-depth knowledge of contract management, claims handling, and change management processes.
  • Strong project management and planning skills, with the ability to develop and execute complex project plans.
  • Capacity to effectively manage multiple projects and competing priorities simultaneously.
  • Excellent analytical skills with a proven track record in cost, schedule, risk, and performance management.

Required Skills

  • Project Management
  • Real Estate Development
  • Project Management Methodologies (PMI, PRINCE2, Agile)
  • Contracts Management
  • Claims Management
  • Change Management
  • Cost Management
  • Schedule Management
  • Risk Management
  • Performance Management
  • Communication
  • Leadership
  • Teamwork
  • Problem-solving

Work Context

This is a full-time position for a Project Manager (PMO) at 360Solutions, located in Riyadh, Saudi Arabia. The role requires over 10 years of experience in project management, with a focus on real estate development.

breifcase+10 years

locationRiyadh

3 days ago
Associate Director - Project Controls

Associate Director - Project Controls

📣 Job Ad

Mace

Full-time

About the Role

Mace is a global company specializing in shaping, building, and managing complex projects. This role offers an opportunity to join a significant program in Saudi Arabia, focusing on a mixed-use development that includes sports, entertainment, arts, and associated infrastructure. As an Associate Director - Project Controls, you will play a key role in the delivery of this project, ensuring the efficient execution of project controls across assigned commissions.

Key Responsibilities

  • Lead Project Management Office (PMO) and project controls delivery for assigned commissions.
  • Provide expert guidance and oversight in cost management, schedule management, risk management, and change management.
  • Build and maintain client relationships, driving performance reporting for transparency and accountability.
  • Ensure project delivery aligns with Mace's control centre standards and best practices.
  • Mentor and develop project teams to foster a collaborative environment.
  • Promote and integrate sustainability principles throughout project delivery.
  • Contribute to the net-zero carbon transition by identifying and managing associated carbon emissions and reductions during project delivery.

Qualifications and Requirements

  • Hold a relevant degree and be progressing towards chartership.
  • Possess proven experience in PMO and project controls delivery.
  • Demonstrate strong knowledge of project controls tools, techniques, and sector best practices.
  • Meet the necessary visa criteria for the Kingdom of Saudi Arabia.
  • Have relevant work experience on high-valued projects/programmes within a project management consultancy business, required for immigration and client approval.

Required Skills

  • Expertise in PMO and project controls delivery.
  • Proficiency in cost management, schedule management, risk management, and change management.
  • Strong client relationship management and stakeholder engagement capabilities.
  • Skilled in performance reporting and analytical assessment.
  • Commitment to promoting sustainability and understanding of net-zero carbon transition principles.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. Mace champions a safe, diverse, and inclusive working environment, focusing on well-being and continuous improvement. The company is committed to delivering on its promises, building long-term client relationships with integrity, and influencing positive outcomes within the industry. Mace welcomes interest from a diverse range of candidates and is open to discussing flexible working options if suitable for the role.

breifcase0-1 years

locationRiyadh

11 days ago
Associate Director - Project Controls

Associate Director - Project Controls

📣 Job Ad

Mace

Full-time

About the Role

Mace, a leader in construction expertise and consultancy, is seeking an Associate Director - Project Controls to join its team in Riyadh, Saudi Arabia. This role is integral to unlocking potential within ambitious projects and redefining industry standards. You will contribute to a significant program in Saudi Arabia, a major mixed-use development encompassing sports facilities, entertainment, arts, and associated infrastructure. Mace is a key delivery partner, requiring experienced professionals to lead integrated teams through all project phases.

As the Associate Director - Project Controls, you will lead PMO and project controls delivery across commissions and hubs, ensuring high-quality service and team performance. You will act as a subject matter expert, promoting Mace's reputation through industry engagement, meeting client expectations, and ensuring delivery remains competitive, innovative, and aligned with strategic goals. This position offers an opportunity to contribute to a large-scale program in the Kingdom.

Key Responsibilities

  • Lead the PMO and project controls strategy and delivery across various commissions and hubs.
  • Serve as a subject matter expert, providing guidance on cost, schedule, risk, and reporting.
  • Build trusted client relationships and mentor high-performing teams to achieve excellence.
  • Align project delivery with the Mace Control Centre, actively driving innovation, compliance, and sustainability initiatives.
  • Collaborate towards the common goal of a net-zero carbon transition, sharing responsibility for the proactive identification and management of associated carbon emissions and reductions during work delivery.

Qualifications and Requirements

  • Hold a relevant degree or equivalent qualification.
  • Be progressing towards chartership with a recognized professional body and demonstrate ongoing professional development.
  • Possess extensive leadership experience in PMO and project controls.
  • Demonstrate proven leadership in health, safety, and wellbeing, with a track record of delivering measurable outcomes and embedding best practice.
  • Have strong knowledge and application of relevant legislation within complex organizational environments.
  • Be an effective communicator with strong analytical capabilities, possessing the ability to engage, influence, and build trusted stakeholder relationships.
  • Meet the necessary visa criteria for the Kingdom of Saudi Arabia.
  • Possess relevant work experience working on high-valued projects/programmes for a project management consultancy business, which are required for immigration and client approval.

Required Skills

  • PMO
  • Project Controls
  • Cost Management
  • Schedule Management
  • Risk Management
  • Reporting
  • Data Analytics
  • Health, Safety, and Wellbeing
  • Stakeholder Relationship Management

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. The company is open to discussing part-time, flexible, and hybrid working options if suitable within the role.

breifcase+10 years

locationRiyadh

11 days ago
Supervisor-Guest Service

Supervisor-Guest Service

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels announces its need to hire a dynamic Guest Services Supervisor focused on delivering an exceptional guest experience to join its team in Riyadh, Saudi Arabia. This is a full-time, non-management position and is an integral part of Rooms and Guest Services operations, ensuring an exceptional experience for every guest. As a Guest Services Supervisor, you will be responsible for overseeing the daily operations of the front desk, embodying the W brand promise of "Whatever/Whenever" and delivering hospitality to create unforgettable experiences.

Role Responsibilities

  • Process all guest check-ins, including verifying guest identity, method of payment, assigning rooms, and activating/issuing room keys.
  • Prepare accurate guest accounts according to individual requirements and enter Marriott Rewards program information.
  • Ensure room rates match market codes and document any exceptions.
  • Secure payment prior to issuing room keys and verify and adjust bills as needed.
  • Compile and review daily reports, records, and emergency lists.
  • Complete cashier and end-of-day reports accurately.
  • Provide guests with directions and basic hotel information.
  • Respond to guest requests by contacting relevant staff and following up to ensure their satisfaction.
  • Process all types of payments, vouchers, cash, expenses, and balance and deposit receipts.
  • Count and secure cash at the beginning and end of each shift, obtain manual authorizations, and adhere to all accounting procedures.
  • Report any guest reports of theft to Loss Prevention/Security.
  • Assist management in training, evaluating, counseling, motivating, and coaching employees, and serve as a role model and first point of contact for fair treatment/open door policy.
  • Develop and maintain positive working relationships, support the team in achieving common goals, and respond appropriately to employee concerns.
  • Adhere to company policies and procedures, report accidents, injuries, and unsafe working conditions, and complete safety training and certifications as required.
  • Ensure personal appearance is clean and professional and maintain the confidentiality of private information and protect company assets.
  • Welcome and acknowledge guests, anticipate and meet their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak clearly and professionally, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
  • Ensure adherence to quality standards and enter and retrieve information using computers and POS systems.
  • Stand, sit, or walk for extended periods of time.
  • Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
  • Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

  • High school diploma or equivalent.
  • At least one year of relevant work experience.
  • At least one year of supervisory experience.

Required Skills

  • Guest Service
  • Marriott Rewards
  • Cashiering
  • Accounting Procedures
  • Loss Prevention
  • Security Awareness
  • Training and Coaching
  • Communication
  • Problem Solving
  • Teamwork
  • Customer Service
  • POS Systems Operation

Work Environment and Location

This is a full-time position that requires on-site presence. The workplace is located in the Financial District, Riyadh, Saudi Arabia. The role is a non-management position within Rooms and Guest Services operations.

breifcase0-1 years

locationRiyadh

11 days ago
Reservations/Core Manager Four Seasons

Reservations/Core Manager Four Seasons

📣 Job AdNew

Four Seasons Hotels & Resorts, Saudi Arabia

Full-time

About the Reservations/Core Manager Role

Four Seasons Hotels & Resorts is seeking a Reservations/Core Manager and Telephone Operator for its property in Riyadh, Saudi Arabia. This full-time position involves managing reservations, optimizing room rates, and overseeing guest communications to ensure efficient operations within the Rooms Division.

Role Overview and Responsibilities

In this role, you will be responsible for creating rate plans and accurately loading them into the property management system. Collaboration with the Revenue Director is key to optimizing occupancy and achieving target room rates. You will also coordinate with the Rooms Division Manager to ensure smooth operations, particularly during periods of high occupancy. A significant part of the role includes managing guest communications and telephone operations with professionalism and efficiency.

Areas of Focus

The responsibilities for this position encompass the following key areas:

  • Core operations management
  • Sales support and coordination
  • Rooms division oversight

About the Location

Four Seasons Hotel Riyadh is situated in the iconic Kingdom Tower in Riyadh, within the Riyadh Region. This location offers proximity to key business areas, shopping centers, and cultural sites. The hotel features 276 rooms and 39 suites, designed with a blend of Saudi heritage and modern sophistication. The property also includes three restaurants with a total seating capacity of 250 guests, and extensive event facilities spanning 7,213 square meters.

Employee Benefits and Perks

Employees at Four Seasons Hotel Riyadh can expect a competitive net salary in a tax-free environment, along with:

  • Competitive housing allowance
  • Transportation allowance
  • 30 days of vacation
  • 10 days of public holidays per year
  • Complimentary employee meals
  • Medical insurance
  • Life insurance
  • Employee Assistance Program
  • Worldwide complimentary room nights with Four Seasons
  • Laundry and dry cleaning for work attire
  • Growth and development opportunities

Company Culture

Four Seasons is driven by its people, fostering a culture where team members strive for continuous improvement and treat each other with respect. The company is committed to providing exceptional guest experiences through a world-class employee experience and a supportive company culture. The belief is that life is enriched through genuine connections with people and the world around us, aiming to create lasting impressions for guests, residents, and partners.

breifcase0-1 years

locationRiyadh

1 day ago
AsstMgr-Sales I

AsstMgr-Sales I

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels is seeking an Assistant Manager of Sales to join their team in Riyadh, Saudi Arabia. This management position supports the solicitation and handling of sales opportunities, ensuring efficient business turnover for optimal service delivery. The role focuses on cultivating long-term, value-based customer relationships to achieve sales objectives and meet personal sales goals.

The W Hotels brand is committed to igniting the extraordinary and embracing new experiences. This role offers an opportunity to join a collective that redefines global luxury hospitality, embodying a service philosophy that fuels passionate guest service. Joining W Hotels means becoming part of the Marriott International collective.

Key Responsibilities

  • Assist with the solicitation and handling of sales opportunities.
  • Ensure business is turned over properly and in a timely fashion for effective service delivery.
  • Support the management of day-to-day sales activities, focusing on building long-term, value-based customer relationships to achieve sales objectives.
  • Achieve personal sales goals.
  • Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
  • Build and strengthen relationships with existing and new customers to facilitate future bookings through activities such as sales calls, entertainment, FAM trips, and trade shows.
  • Develop relationships within the community to expand the customer base for sales opportunities.
  • Assist in managing and developing relationships with key internal and external stakeholders.
  • Provide accurate, complete, and effective turnover to Event Management.
  • Participate in sales calls with the sales team to acquire new business and close deals.
  • Support the operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
  • Identify new business opportunities to achieve personal and location revenue goals.
  • Understand the overall market, including competitor strengths and weaknesses, economic trends, and supply and demand, and apply this knowledge to sales strategies.
  • Assist in closing the most advantageous opportunities for the location based on market conditions and needs.
  • Gain an understanding of the location’s primary target customer and service expectations, offering business solutions by understanding customer needs and concerns.
  • Support the company's service and relationship strategy, driving customer loyalty through excellent service delivery.
  • Service customers to grow their account share.
  • Execute and support the company's customer service standards.
  • Provide excellent customer service consistent with the company's daily service basics.
  • Set a positive example for guest relations.
  • Interact with guests to obtain feedback on product quality and service levels.

Qualifications and Requirements

  • A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, with 2 years of experience in sales and marketing or a related professional area.
  • Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, with no work experience required.

Required Skills

  • Sales
  • Marketing
  • Customer Relationship Management
  • Business Development

Work Environment and Location

This is a full-time, management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates.

breifcase2-5 years

locationRiyadh

11 days ago
AsstMgr-Sales I

AsstMgr-Sales I

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels is seeking an Assistant Manager, Sales I to join its team in Riyadh, Saudi Arabia. This management position is responsible for driving sales efforts and cultivating long-term customer relationships. The role involves assisting in the management of daily sales activities, ensuring efficient business operations for optimal service delivery, and achieving individual sales targets.

This full-time position is located in the Financial District of Riyadh and offers an opportunity to contribute to a globally recognized luxury hotel brand. The role requires identifying new business prospects, understanding market dynamics, and delivering exceptional customer service to a varied clientele.

Key Responsibilities

  • Assist in soliciting and managing sales opportunities to increase revenue.
  • Ensure timely and proper turnover of all business to facilitate seamless service delivery.
  • Support the leadership of daily sales activities with a focus on building enduring customer relationships.
  • Collaborate with off-property sales channels to ensure coordinated sales efforts.
  • Build and strengthen relationships with existing and new customers through proactive engagement, including sales calls, client entertainment, FAM trips, and trade shows.
  • Develop relationships within the local community to expand the customer base and identify new sales opportunities.
  • Assist in managing and developing relationships with key internal and external stakeholders.
  • Provide accurate, complete, and effective turnover of business to the Event Management team.
  • Participate in sales calls with the sales team to secure new business and bookings.
  • Support the operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.
  • Identify new business opportunities to achieve personal and location revenue goals.
  • Analyze the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to effectively position W Hotels.
  • Assist in closing the most advantageous opportunities for the location based on current market conditions and specific needs.
  • Gain a deep understanding of the location's primary target customers and their service expectations, offering tailored business solutions.
  • Support the company's service and relationship strategy to drive customer loyalty through excellent service experiences.
  • Service existing customers to increase their share of business with the hotel.
  • Execute and uphold the company's customer service standards consistently.
  • Provide exceptional customer service in line with the company's daily service basics.
  • Set a positive example for guest relations and interactions.
  • Interact with guests to gather feedback on product quality and service levels.

Qualifications and Requirements

  • A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing or a related professional area.
  • Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no prior work experience required.

Required Skills

  • Sales
  • Marketing
  • Customer Relationship Management
  • Business Development
  • Communication
  • Leadership

Work Environment and Details

This is a full-time, management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is an equal opportunity employer committed to a diverse and inclusive workplace. The company celebrates the unique backgrounds of its associates and fosters an environment where everyone feels valued and has access to opportunity. It is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase2-5 years

locationRiyadh

11 days ago
Private Bank - Client Service Executive, Middle East - AVP

Private Bank - Client Service Executive, Middle East - AVP

📣 Job Ad

Deutsche Bank

Full-time

About the Role

Deutsche Bank's Private Bank is seeking a Client Service Executive, Assistant Vice President (AVP) to join its Middle East operations in Riyadh, Saudi Arabia. This role is integral to the Wealth Management business, which offers comprehensive advice and a broad range of traditional and alternative investment solutions to high-net-worth individuals, entrepreneurs, family offices, and foundations. The division aims to create lasting value for clients through bespoke solutions, including multi-generational wealth planning, risk-managed asset management, loans, and deposits, leveraging a global network and close collaboration with the Corporate Bank and Investment Bank. As a growth business for Deutsche Bank, the Private Bank contributes to a more balanced and stable business model for the bank.

In this position, you will provide fundamental support to the Team Head and Relationship Managers (RM) and Investment Managers (IM), assisting in day-to-day business activities, client servicing, and operational support. You will serve as the primary point of contact for RMs and clients regarding operational requests, liaising with key onshore and offshore stakeholders. Your role will be crucial in ensuring the timely action on requests and efficient issue resolution to meet client and RM requirements.

Key Responsibilities

  • Provide fundamental support to the Team Head, Relationship Managers (RM), and Investment Managers (IM) in all aspects of client servicing and operational support.
  • Act as the primary point of contact for RMs and clients for all operational requests, liaising with key stakeholders including Cross Border, Client Lifecycle Management (CLM), and Business Management.
  • Ensure timely action on requests and effective issue resolution to meet client and RM requirements.
  • Handle and respond to RM requests and client queries related to account documentation, account balances, account maintenance, statement information, and general product or service information.
  • Attend client meetings alongside the RM when required to provide support and address client needs.
  • Assist RMs in the new account opening process, including the preparation of comprehensive account opening packs for submission to the CLM team after client signature.
  • Review and prepare client-signed quality packs, including Booking Centre documents, for submission to the local CLM team for new account openings.
  • Liaise with CLM, Anti-Financial Crime (AFC), Operations Business Support (OBS), and KYC Review teams to follow up on or provide additional information and documentation as requested.
  • Promptly follow up on any deficiencies in Booking Centre or regulatory documents to assist RMs in achieving their Key Risk Indicators (KRIs).
  • Ensure all operational tasks related to client accounts are completed in a timely manner to maintain satisfactory service levels.
  • Provide timely assistance in inputting call reports (provided by the RM) and ensure proper record retention of call reports in Group shared folders, maintaining confidentiality.
  • Stay current and thorough on operational processes, services, and the firm’s systems and applications.
  • Develop a strong understanding of the governing regulatory framework and uphold relevant policies and procedures to mitigate risks and protect the Bank.
  • Support RMs in performing client after-sales tasks and coordinate marketing event invitations and approvals.
  • Manage the daily mailing of documentation to the relevant booking centers where applicable.
  • Foster strong working relationships across coverage, product, and infrastructure divisions.
  • Participate in all Asset Management (AM) group projects and meetings, and handle any regulatory or non-regulatory projects within stipulated deadlines.
  • Liaise with IT to arrange video conference meetings and calls.
  • Provide back-up support for other team members in their absence to ensure business continuity.

Qualifications and Requirements

  • Bachelor's degree or equivalent qualification. A Master's degree is considered a plus.
  • Minimum of 5 years of experience in wealth management, either in an assistant role or a sales support capacity.
  • Ability to manage time effectively and multitask in a fast-paced environment.
  • Strong inter-personal, communication, and consulting skills.
  • Excellent teamwork skills and the ability to collaborate effectively within virtual global teams and a matrix organization.
  • A client-centric approach to all tasks and interactions.

Required Skills

  • Client Servicing
  • Operational Support
  • Inter-personal Skills
  • Communication Skills
  • Consulting Skills
  • Teamwork Skills
  • Client Centricity

Work Environment and Additional Information

This is a full-time position located in Riyadh, Saudi Arabia. Fluency in English is required. Arabic language proficiency (written and verbal) is considered a plus.

breifcase5-10 years

locationRiyadh

11 days ago
AsstMgr-Sales I

AsstMgr-Sales I

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels, part of Marriott International, is seeking an Assistant Manager, Sales I for its Riyadh, Saudi Arabia location. This management position is responsible for driving sales initiatives, cultivating lasting customer relationships, and meeting revenue targets for the hotel. The role involves overseeing daily sales activities to ensure smooth service delivery and contribute to the success of the sales and marketing department.

Key Responsibilities

  • Assist in soliciting and managing sales opportunities to generate revenue.
  • Ensure timely and proper handover of business to facilitate excellent service delivery.
  • Support daily sales activities with a focus on building long-term, value-based customer relationships.
  • Achieve personal sales goals and contribute to overall location sales objectives.
  • Collaborate with off-property sales channels for coordinated sales efforts.
  • Build and strengthen relationships with existing and new customers through sales calls, events, FAM trips, and trade shows.
  • Develop local community relationships to expand the customer base and identify new sales opportunities.
  • Assist in managing and developing relationships with key internal and external stakeholders.
  • Provide accurate and effective turnover of bookings to the Event Management team.
  • Participate in sales calls with the sales team to secure new business and close deals.
  • Support operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.
  • Identify new business opportunities to meet personal and location revenue goals.
  • Analyze the competitive landscape, including competitor strengths and weaknesses, economic trends, and market supply and demand, to effectively position W Hotels.
  • Assist in closing advantageous opportunities based on market conditions and needs.
  • Gain a deep understanding of the location’s primary target customers and their service expectations to offer tailored business solutions.
  • Support the company's service and relationship strategy to drive customer loyalty through service experiences.
  • Service existing customers to increase their business share with the hotel.
  • Execute and uphold the company’s customer service standards consistently.
  • Provide exceptional customer service aligned with the company's daily service basics.
  • Set a positive example for guest relations and interactions.
  • Interact with guests to gather feedback on product quality and service levels.

Qualifications and Requirements

  • A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, combined with 2 years of experience in sales and marketing or a related professional area.
  • Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no prior work experience required.

Required Skills

  • Sales
  • Marketing
  • Customer Relationship Management
  • Business Development

Work Environment and Details

This is a full-time, management position located in Riyadh, Saudi Arabia. The role is part of the Sales & Marketing job category. Marriott International is committed to diversity and inclusion, valuing the unique backgrounds of its associates and providing equal opportunity.

breifcase2-5 years

locationRiyadh

11 days ago
AsstMgr-Sales I

AsstMgr-Sales I

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels is seeking an Assistant Manager of Sales to join their team in Riyadh, Saudi Arabia. This management position is responsible for driving sales opportunities, cultivating long-term customer relationships, and achieving revenue targets. The role involves assisting in the leadership of daily sales activities, ensuring efficient business turnover for service delivery, and contributing to the sales and marketing department's success.

W Hotels aims to inspire travelers by offering unique experiences and opening minds to new perspectives. With a philosophy of "Every Need / Anytime," W Hotels reinvents luxury norms globally. The brand welcomes individuals who are original, innovative, and forward-thinking. As part of Marriott International, W Hotels offers a dynamic environment for its associates.

Key Responsibilities

  • Assist in soliciting and managing sales opportunities to promote business growth.
  • Ensure timely and proper turnover of all business to facilitate excellent service delivery.
  • Support the management of daily sales activities, focusing on building lasting, value-based customer relationships.
  • Contribute to achieving individual sales goals and overall location revenue targets.
  • Collaborate with off-property sales channels to ensure coordinated sales efforts.
  • Build and strengthen relationships with existing and new customers through participation in sales calls, events, FAM trips, and trade shows.
  • Develop community relationships to expand the customer base and identify new sales opportunities.
  • Assist in managing and developing relationships with key internal and external stakeholders.
  • Provide accurate and effective turnover of business to Event Management.
  • Participate in sales calls with the sales team to secure new business and close deals.
  • Support the operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
  • Identify new business opportunities to meet personal and location revenue goals.
  • Analyze the overall market, including competitor strengths and weaknesses, economic trends, and supply and demand, to effectively position W Hotels.
  • Assist in closing advantageous opportunities based on market conditions and needs.
  • Gain a deep understanding of the location's primary target customers and their service expectations to offer tailored business solutions.
  • Support the company's service and relationship strategy by driving customer loyalty through excellent service experiences.
  • Service customers to increase their business share with W Hotels.
  • Execute and uphold the company's customer service standards.
  • Provide excellent customer service consistent with the company's daily service basics.
  • Set a positive example for guest relations and interactions.
  • Interact with guests to gather feedback on product quality and service levels.

Qualifications and Requirements

  • A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, combined with 2 years of experience in sales and marketing or a related professional area.
  • Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no prior work experience required.

Required Skills

  • Sales
  • Marketing
  • Customer Relationship Management
  • Business Development
  • Revenue Generation
  • Customer Service

Work Environment and Details

This is a full-time, management position located in Riyadh, Saudi Arabia, specifically at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role requires 2-5 years of experience. Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates.

breifcase2-5 years

locationRiyadh

11 days ago
AsstMgr-Sales I

AsstMgr-Sales I

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels, part of Marriott International, is seeking an Assistant Manager, Sales I for its Riyadh, Saudi Arabia location. This management position is responsible for driving sales, cultivating customer relationships, and achieving revenue targets. The role involves overseeing daily sales activities, ensuring efficient business turnover for service delivery, and contributing to the sales and marketing department's success.

The focus is on building and maintaining relationships with clients, identifying new business prospects, and leveraging market insights to maximize revenue. Collaboration with various stakeholders is key to coordinating sales efforts and delivering exceptional customer service that encourages repeat business.

Key Responsibilities

  • Assist in soliciting and managing sales opportunities to promote business growth.
  • Ensure timely and proper turnover of all business to facilitate excellent service delivery.
  • Support the management of daily sales activities, with an emphasis on building long-term, value-based customer relationships.
  • Achieve personal sales goals and contribute to the location's overall revenue objectives.
  • Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
  • Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
  • Develop relationships within the local community to expand the customer base and identify new sales opportunities.
  • Assist in managing and developing relationships with key internal and external stakeholders.
  • Provide accurate and effective turnover of business to the Event Management team.
  • Participate in sales calls with the sales team to secure new business and close deals.
  • Support the operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.
  • Identify new business opportunities to meet personal and location revenue goals.
  • Understand the market, including competitor strengths and weaknesses, economic trends, and supply and demand, to effectively position W Hotels.
  • Assist in closing advantageous opportunities based on market conditions and needs.
  • Gain a deep understanding of the location's primary target customers and their service expectations to offer tailored business solutions.
  • Support the company's service and relationship strategy to drive customer loyalty through excellent service experiences.
  • Service customers to increase their share of business with the hotel.
  • Execute and uphold the company's customer service standards.
  • Provide excellent customer service consistent with the company's daily service basics.
  • Set a positive example for guest relations and interactions.
  • Interact with guests to gather feedback on product quality and service levels.

Qualifications and Requirements

  • A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, combined with 2 years of experience in sales and marketing or a related professional area.
  • Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no prior work experience required.

Required Skills

  • Sales
  • Marketing
  • Customer Relationship Management
  • Achieving Revenue Goals
  • Customer Service

Work Environment and Location

This is a full-time, management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company provides access to opportunity and fosters an environment where unique backgrounds are valued and celebrated. Discrimination is not practiced on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase2-5 years

locationRiyadh

11 days ago
AsstMgr-Sales I

AsstMgr-Sales I

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels is seeking an Assistant Manager of Sales to join its team in Riyadh, Saudi Arabia. This full-time management position is responsible for driving sales opportunities, cultivating long-term customer relationships, and achieving sales objectives within the Financial District. The Assistant Manager will support daily sales activities and ensure effective business turnover for service delivery.

As part of Marriott International, W Hotels focuses on redefining luxury hospitality. This role offers an opportunity to contribute to a culture that values vibrant living, novelty, and an open mindset.

Key Responsibilities

  • Assist with the solicitation and handling of sales opportunities to drive revenue.
  • Ensure business is turned over properly and in a timely fashion to facilitate excellent service delivery.
  • Support the leadership of all day-to-day sales activities with a focus on building long-term, value-based customer relationships.
  • Achieve personal sales goals and contribute to the overall sales targets of the location.
  • Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
  • Build and strengthen relationships with existing and new customers through participation in sales calls, entertainment, FAM trips, and trade shows.
  • Develop relationships within the community to expand the customer base for sales opportunities.
  • Assist in managing and developing relationships with key internal and external stakeholders.
  • Provide accurate, complete, and effective turnover of bookings to Event Management.
  • Participate in sales calls with the sales team to acquire new business and close deals.
  • Support the operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
  • Identify new business opportunities to achieve personal and location revenue goals.
  • Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to effectively position W Hotels.
  • Assist in closing the best opportunities for the location based on market conditions and needs.
  • Gain a deep understanding of the location's primary target customers and their service expectations, offering tailored business solutions.
  • Support the company's service and relationship strategy, driving customer loyalty through exceptional service experiences.
  • Service customers to grow their share of business with W Hotels.
  • Execute and uphold the company's customer service standards.
  • Provide excellent customer service consistent with the company's daily service basics.
  • Set a positive example for guest relations and guest satisfaction.
  • Interact with guests to obtain feedback on product quality and service levels.

Qualifications and Requirements

  • A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing or a related professional area.
  • Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no prior work experience required.

Required Skills

  • Sales
  • Marketing
  • Customer Relationship Management
  • Business Development

Work Context

This is a full-time management position as an Assistant Manager of Sales I at W Hotels, located in Riyadh, Saudi Arabia. The role requires 2-5 years of experience. Marriott International is an equal opportunity employer committed to fostering an inclusive environment where diverse backgrounds are valued.

breifcase2-5 years

locationRiyadh

11 days ago
Manager AOG Desk

Manager AOG Desk

📣 Job Ad

Riyadh Air

Full-time

About the Role

Riyadh Air (RX), headquartered in Riyadh, Saudi Arabia, is establishing itself as a new national airline focused on shaping the future of aviation and enhancing the Kingdom's position as a global hub for trade and travel. As a digitally native airline, Riyadh Air plans to connect the Kingdom to over 100 destinations. We are seeking an experienced aviation logistics leader to join our team as the Manager AOG Desk. This role is central to ensuring aircraft are returned to service promptly and safely by leading Aircraft on Ground (AOG) Desk operations and overseeing spare-parts recovery activities.

Core Responsibilities

The Manager AOG Desk will be responsible for end-to-end AOG coordination, which includes parts sourcing, logistics execution, and managing supplier escalations. A key aspect of this role involves providing real-time communication to stakeholders during operational disruptions. In a high-pressure, time-critical environment, you will prioritize multiple concurrent AOG events, allocate resources effectively, and ensure strict adherence to approved sourcing channels, policies, and procedures. This position requires close collaboration with engineering, maintenance, procurement, logistics providers, and suppliers to achieve rapid and reliable recovery outcomes.

Performance and Improvement

You will define and monitor AOG performance metrics, conduct post-event reviews, and drive continuous improvement initiatives aimed at reducing repeat events, shortening recovery times, and enhancing overall spare-parts readiness. Contribution to AOG budgeting and forecasting, aligned with fleet growth and operational demand, is also a significant part of this role. The ultimate goal is to ensure operational resilience, maintain schedule integrity, and guarantee aircraft availability.

Qualifications and Experience

We are looking for candidates with a degree qualification and a minimum of 7 years of experience leading airline spares, AOG, or logistics teams. Demonstrated exposure to operational control or airline operations environments is essential. You should possess strong hands-on experience managing AOG spare-parts recovery under time-critical conditions, along with proven experience in supplier escalation and logistics execution in similar demanding situations. A solid understanding of inventory control, materials planning, and logistics systems is required, as is experience with compliance-driven processes.

Required Skills and Capabilities

  • Ability to make sound decisions under pressure.
  • Capability to manage complex, competing priorities.
  • Clear communication with senior stakeholders.
  • Strong leadership, coordination, and continuous improvement capabilities.
  • Proficiency in aviation logistics, spare-parts recovery, and AOG coordination.
  • Expertise in parts sourcing, logistics execution, and supplier escalation.
  • Skills in prioritizing concurrent AOG events and effective resource allocation.
  • Knowledge of compliance with sourcing channels, policies, and procedures.
  • Experience in coordinating with engineering, maintenance, procurement, logistics providers, and suppliers.
  • Competence in AOG performance metrics management and post-event reviews.
  • Experience with AOG budgeting and forecasting.
  • Ability to ensure operational resilience, schedule integrity, and aircraft availability.

Job Details

This is a full-time position for the role of Manager AOG Desk at Riyadh Air. The role is based in Riyadh, Riyadh Region. The company requires a minimum of 10 years of relevant experience for this position.

breifcase+10 years

locationRiyadh

13 days ago