Host Jobs in Riyadh

• Deliver a warm welcome: Greet guests upon their arrival and complete the check-in process, which includes verifying their details, assigning rooms, issuing keys, and assisting with welcome materials or bell service.
• Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and accurately using the point-of-sale system.
• Provide hotel and local knowledge: Demonstrate thorough knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.
• Promote hotel services: Employ up-selling techniques to recommend hotel amenities and maximize room and service revenue.
• Delight our guests: Address guest requests, resolve concerns with care and urgency, and manage messages and communications effectively.

About the Role

Hilton is looking for a spa receptionist in the resort to join its team in the Kingdom of Saudi Arabia. This is a full-time job opportunity aimed at contributing to the smooth operation of the spa resort and providing distinctive experiences for guests. As a spa receptionist, you will be the first point of contact for guests, embodying the warm hospitality spirit that Hilton is known for.

Spa Receptionist Responsibilities

• Welcome guests and assist them upon entering the spa resort or salon, and manage check-in procedures.
• Answer phone calls and emails efficiently to manage guest inquiries and reservations.
• Handle guest inquiries and communicate necessary information to relevant team members to ensure seamless service delivery.
• Perform various office tasks including data entry, file management, and mail processing.
• Take notes and write correspondence as needed.
• Assist spa managers in general administrative tasks to support spa operations.

Core Qualifications

• Passion for spreading the spirit of warm hospitality.
• Integrity and always doing what is right.
• Inspiring others through leadership.
• Belief that teamwork achieves the best results.
• Demonstrating a sense of responsibility and accountability.
• Focus on the present, bringing discipline and seriousness to every moment.

Required Skills

• Excellent customer service and communication skills.
• Proficiency in data entry and general administrative tasks.
• Experience in file management and mail processing.
• Strong writing and correspondence preparation skills.
• Mastery of guest check-in procedures.
• Skill in managing reservations.
• Ability to handle guest inquiries effectively.

Additional Information About the Opportunity

Hilton is an award-winning workplace, recognized as one of the best places to work globally by Great Place to Work and Fortune. The company is committed to building an exceptional work environment for its members and providing the best accommodation for every guest. Whether you are starting your career or exploring something new, Hilton supports your journey.

Company: Hilton

Region: Kingdom of Saudi Arabia

Job Type: Full-time

Experience Required: 0-1 year

About the Role

W Hotels Riyadh is seeking a dynamic, guest-focused Welcome Ambassador to create memorable arrival and departure experiences for our esteemed guests. This role plays a pivotal part in setting the tone for a guest's stay, ensuring every interaction is positive and seamless. As a Guest Arrival Expert, you will be empowered to take initiative, manage operational needs, fulfill guest requests, and offer local insights, transforming routine transactions into an integral part of the overall guest experience.

At W Hotels, we are committed to igniting curiosity and expanding worlds, offering a unique space to experience life. We seek authentic, innovative, and forward-thinking individuals who embody our core spirit of openness and willingness to do anything. Joining W Hotels means becoming part of a collection of brands within Marriott International, where you can bring your best self, start your purpose, belong to an amazing global team, and become the best version of yourself.

Key Tasks and Responsibilities

• Provide a wide range of services to guide guests through their arrival and departure experiences, ensuring a memorable impression.
• Take initiative to navigate the space and proactively address operational needs and guest requests.
• Handle operational needs efficiently and accurately.
• Respond to guest requests promptly and effectively.
• Complete necessary reports as required.
• Share highlights of the local area with guests, enhancing their stay.
• Ensure a safe working environment by adhering to company policies and procedures.
• Maintain the confidentiality of all company and guest information.
• Protect company assets and maintain quality standards.
• Maintain a professional appearance, personal grooming, and appropriate communication style.

Qualifications and Requirements

• High school diploma or equivalent (*****
• Ability to stand or sit, walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds (approximately * kg) without assistance.
• Ability to move, lift, carry, push, pull, and place objects weighing over 75 pounds (approximately 34 kg) with assistance.
• Willingness to perform other reasonable job duties as requested.

Required Skills

• Exceptional guest reception and hospitality skills.
• Strong customer service orientation.
• Excellent communication abilities.
• Strong problem-solving skills.

Job Details and Work Environment

This is a full-time position requiring 0-1 years of experience. The work location is Riyadh, Saudi Arabia, at the address: Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. There is no remote work option (Not Located Remotely).

W Hotels is an equal opportunity employer, committed to fostering an environment where the unique backgrounds of all employees are valued and celebrated. We are committed to not discriminating on any protected basis.

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to join their Rooms & Guest Services Operations team. This full-time, non-management position is responsible for creating memorable arrival and departure experiences for guests. As a Guest Arrival Expert, you will be empowered to take initiative, deliver a wide range of services, and ensure each guest interaction contributes to a seamless stay.

W Hotels aims to ignite travelers' curiosity and broaden their worlds by offering experiences that open doors and minds. The brand is known for its adaptable spirit, reinventing luxury worldwide. The service philosophy, "Every Need / Anytime," brings guests' passions to life. W Hotels is part of the Marriott International portfolio.

Key Responsibilities

• Deliver a range of services to guide guests through their arrival and departure experiences.
• Take initiative to ensure guest satisfaction from start to finish.
• Process operational needs efficiently.
• Address guest requests promptly and effectively.
• Complete necessary reports accurately.
• Share highlights of the local area with guests.
• Ensure transactions feel like a natural part of the guest experience.
• Contribute to creating a safe workplace.
• Follow company policies and procedures.
• Maintain confidentiality of guest and company information.
• Protect company assets.
• Uphold quality standards in all guest interactions and operations.
• Ensure uniform, personal appearance, and communications are professional.
• Stand, sit, or walk for extended periods.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Move, lift, carry, push, pull, and place objects weighing more than 75 pounds with assistance.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No prior related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Guest Arrival
• Guest Services
• Customer Service
• Communication
• Problem-Solving

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. Experience required is 0-1 years. The job category is Rooms & Guest Services Operations.

Marriott International is an equal opportunity employer committed to diversity and inclusion. They foster an environment where associates' unique backgrounds are valued and celebrated, and are committed to non-discrimination on any protected basis.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and guest-focused Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is an opportunity for individuals with 0-1 years of experience to begin their career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally, contributing to the overall guest experience.

W Hotels' mission is to ignite passion and broaden the world, offering a place to experience life by opening doors and minds. The company is known for its proactive spirit and for subverting the concept of luxury worldwide. The culture emphasizes "Dreaming, to the point of dreaming" and service education to realize guests' passions. W Hotels is an ideal workplace for those who are creative, innovative, and forward-thinking.

Key Responsibilities

• Answer, record, log, and process all guest calls, requests, questions, or concerns.
• Operate the telephone switchboard station to manage incoming and outgoing calls.
• Process guest requests, including wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
• Advise guests of any messages received.
• Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate/deactivate guest room message lights as appropriate.
• Instruct guests on how to access the internet and transfer guests with technical issues to the provider's customer support line.
• Test communications equipment to ensure it is functioning properly.
• Respond to special requests from guests with unique needs.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff as needed.
• Follow all company policies and procedures.
• Report accidents, injuries, and unsafe work conditions to the manager.
• Ensure uniform and personal appearance are clean and professional.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Comply with quality assurance expectations and standards.
• Stand, sit, or walk for an extended period of time.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• No related work experience required.
• No supervisory experience required.
• No specific license or certification required.

Required Skills

• Communication skills.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. The position is part of the Rooms & Guest Services Operations category.

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company fosters an environment where associates' unique backgrounds are valued and celebrated, recognizing that the blend of culture, talent, and experiences is its greatest strength. Marriott International is committed to non-discrimination on any protected basis, including disability and veteran status, or other bases protected by applicable law.

About the Role

Hilton is seeking a dedicated Spa Attendant to join their team in Saudi Arabia. This full-time position offers an opportunity to contribute to an established workplace culture and deliver hospitality experiences. As a Spa Attendant, you will be responsible for ensuring a clean, relaxing, and inviting spa environment, impacting guest satisfaction and contributing to the hotel's spa operations.

In this role, you will provide service to guests, contributing to their experience and embodying Hilton's founding vision to fill the earth with the light and warmth of hospitality.

Key Responsibilities

• Greet and assist guests with a friendly attitude, responding to requests and resolving issues in an efficient manner.
• Maintain a clean spa environment by cleaning and sanitizing all spa areas, including locker rooms and treatment spaces, in compliance with health and safety standards.
• Manage spa supplies by monitoring inventory and restocking towels, refreshments, and other amenities to ensure guest comfort.
• Monitor facility usage and spa activity, reporting any concerns to management to maintain a safe and relaxing atmosphere.
• Process guest transactions accurately, including totaling charges, handling cash, processing card payments, issuing change, and redeeming gift certificates/cards using the point-of-sale system.
• Perform general duties and provide support to the spa team as needed to enhance the guest experience and ensure smooth spa operations.

Qualifications and Requirements

• A passion for hospitality.
• A commitment to acting with integrity.
• Demonstrated ability to inspire others.
• A belief that teamwork drives outcomes.
• A sense of ownership and accountability for responsibilities.
• A focus on the present, bringing urgency and discipline to tasks.

Required Skills

• Hospitality
• Integrity
• Leadership
• Teamwork
• Ownership
• Urgency
• Discipline
• Guest Assistance
• Cleaning and Sanitization
• Supply Management
• Transaction Processing

Work Environment and Details

This is a full-time position with Hilton, located in Saudi Arabia. The company is recognized for its workplace culture and commitment to providing experiences for guests and team members. Hilton supports career development for individuals at all stages of their professional journey.

About the Role

W Hotels in Riyadh is seeking a dynamic F&B Service Expert to join their team. This role focuses on crafting memorable dining experiences for guests, where food and beverages are key components. As an F&B Service Expert, you will proactively deliver a range of services to ensure guests enjoy their dining moments. This involves tasks from table setting and kitchen coordination to guest interaction and maintaining a professional work environment.

Key Responsibilities

• Deliver a wide range of services to ensure guests enjoy a memorable and unique dining experience.
• Proactively interact with guests to enhance their mealtime experience.
• Set tables according to W Hotels' standards.
• Communicate effectively with the kitchen team to ensure seamless service.
• Serve guests in a professional and engaging manner.
• Maintain cleanliness of work areas and supplies.
• Ensure smooth handling of all transactions to contribute to the overall guest experience.
• Uphold quality standards in all aspects of service delivery.
• Maintain a professional uniform, personal appearance, and communication style.
• Perform physical tasks including standing, sitting, walking, and navigating surfaces for extended periods.
• Read and visually verify information on menus.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and up to 50 pounds with assistance.
• Perform tasks requiring reaching overhead, below the knees, bending, twisting, pulling, and stooping.
• Undertake other reasonable job duties as requested to ensure guest satisfaction and business success.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience in food and beverage service is required.
• No supervisory experience is required for this role.
• No specific licenses or certifications are required.

Required Skills

• Guest Service
• Food and Beverage Service

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role requires adherence to company policies, procedures, and stringent quality standards, as well as maintaining a professional image. Success in this role also hinges on creating a safe workplace. The position involves physical stamina, including extended periods of standing, sitting, or walking, and the ability to manage menus and handle objects. The work schedule is full-time and the position is not remote.

About the Role

W Hotels is seeking a guest-focused F&B Service Expert to join our team in Riyadh, Saudi Arabia. This role is essential for creating memorable dining experiences for guests, extending beyond the service of food and beverages. As an F&B Service Expert, you will be empowered to take initiative and deliver a range of services to ensure guests enjoy their meals, making each interaction a seamless part of their overall experience.

This is a full-time, non-management position located in the Financial District of Riyadh. We are committed to fostering an environment where diversity is celebrated and every associate feels valued. If you are passionate about hospitality and eager to contribute to a world-class hotel brand, we encourage you to apply.

Key Responsibilities

• Deliver a range of services to ensure guests enjoy a memorable dining experience.
• Take initiative in anticipating and fulfilling guest needs throughout their dining experience.
• Set tables, communicate effectively with kitchen staff, and interact professionally with guests.
• Serve guests with attentiveness and a focus on enhancing their meal.
• Maintain cleanliness of work areas and supplies to uphold high standards.
• Ensure all transactions are handled efficiently and contribute positively to the guest experience.
• Contribute to creating a safe workplace by adhering to all safety policies and procedures.
• Uphold the quality standards set by the company in all aspects of service.
• Maintain a professional uniform, personal appearance, and communication style at all times.
• Perform duties that require standing, sitting, or walking for extended periods, including navigating uneven or slippery surfaces.
• Read and visually verify information on menus and other guest-facing materials.
• Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance, and up to 50 pounds with assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping as required by job duties.
• Perform other reasonable job duties as requested to support the team and the business.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience in food and beverage service or guest services.
• No supervisory experience is required for this role.
• No specific licenses or certifications are currently required.

Required Skills

• Exceptional guest service skills, with a focus on creating positive and memorable interactions.
• Proficiency in food and beverage service, understanding the nuances of hospitality dining.
• Strong communication skills, both verbal and written, to interact effectively with guests and colleagues.
• Proven ability in teamwork, collaborating effectively with others to achieve common goals.
• Effective problem-solving abilities to address guest needs and operational challenges.

Work Environment and Details

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role requires physical activity including standing, sitting, walking for extended periods, and the ability to lift and move objects. Marriott International is an equal opportunity employer committed to diversity and inclusion, providing access to opportunity and fostering an environment where unique backgrounds are valued and celebrated.

About the Role

W Hotels is seeking a guest-focused F&B Service Expert to join our team in Riyadh, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to a brand focused on creating memorable guest experiences. As an F&B Service Expert, you will be responsible for delivering a range of services to ensure guests enjoy their dining experience.

Role Context and Culture

At W Hotels, we believe in creating unique experiences that go beyond standard service. Our culture is built on attentiveness, innovation, and a commitment to the Whatever/Whenever service philosophy. We encourage individuals who are original, innovative, and forward-thinking to join our global team and contribute to our mission of awakening guest passions and redefining luxury.

Key Responsibilities

• Deliver a wide range of services to ensure guests enjoy their dining experience.
• Take initiative in providing exceptional guest service.
• Set tables to prepare for guest service.
• Communicate effectively with kitchen staff.
• Interact with and serve guests in a professional and engaging manner.
• Maintain cleanliness of work areas and supplies.
• Ensure all transactions are handled seamlessly as part of the overall guest experience.
• Contribute to creating a safe workplace for colleagues and guests.
• Follow all company policies and procedures diligently.
• Uphold high-quality standards in all aspects of service.
• Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience is required.
• No supervisory experience is necessary for this role.
• No specific licenses or certifications are required.
• Ability to stand, sit, or walk for extended periods.
• Capability to move over sloping, uneven, or slippery surfaces.
• Ability to read and visually verify menu information.
• Physical ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Guest Service
• Food and Beverage Service

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

About the Role

W Hotels is seeking an F&B Service Expert to join its team in Riyadh, Saudi Arabia. This role focuses on delivering memorable guest experiences through exceptional service in food and beverage operations. The F&B Service Expert will be responsible for ensuring guests enjoy their dining experience and the overall ambiance, contributing to a welcoming and engaging environment aligned with W Hotels' brand philosophy.

Key Responsibilities

• Deliver a range of services to ensure guests have a positive dining experience.
• Prepare tables for guest service.
• Communicate effectively with the kitchen team to support smooth operations.
• Interact with and serve guests in a professional and engaging manner.
• Maintain cleanliness of work areas and supplies.
• Contribute to a safe workplace for all associates.
• Adhere to company policies and procedures.
• Uphold high-quality standards in all service aspects.
• Ensure uniform, personal appearance, and communications are professional at all times.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience is required.
• No supervisory experience is necessary for this role.
• No specific licenses or certifications are currently required.

Required Skills

• Guest Service
• Food and Beverage Service
• Communication
• Teamwork
• Problem-solving

Work Environment and Physical Demands

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role requires standing, sitting, or walking for extended periods. It may involve moving over sloping, uneven, or slippery surfaces. Responsibilities include reading and visually verifying menu information, and moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance, and up to 50 pounds with assistance. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping, is also part of the physical demands.

Company Commitment

Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity. The company fosters an environment where the unique backgrounds of associates are valued and celebrated, recognizing that this blend of culture, talent, and experiences is a key strength. Marriott International is dedicated to non-discrimination on any protected basis, including disability, veteran status, or other legally protected classifications.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an F&B Service Expert to join their team. This role focuses on creating memorable guest experiences through attentive service in dining settings. The F&B Service Expert will contribute to an exceptional guest visit by delivering a range of services and ensuring guest satisfaction with their meals and the overall dining atmosphere.

W Hotels operates with a spirit of innovation and a commitment to redefining luxury. As part of Marriott International, W Hotels offers a platform for associates to perform at their best and grow professionally within a global team.

Key Responsibilities

• Deliver a variety of services to ensure guests have a positive dining experience.
• Proactively serve guests and anticipate their needs.
• Prepare the dining area for service, including setting tables.
• Communicate effectively with kitchen staff regarding orders and guest requests.
• Engage with guests in a professional manner.
• Maintain cleanliness of work areas and organization of supplies.
• Ensure smooth transaction handling and contribute to the overall guest experience.
• Adhere to company policies and procedures.
• Uphold high standards of service quality.
• Maintain professional uniform, personal appearance, and communication.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience is required.
• No supervisory experience is necessary.
• No specific licenses or certifications are currently required.

Required Skills

• Guest Service
• Communication
• Teamwork
• Problem-solving

Work Environment and Physical Demands

This is a full-time, non-management position located in Riyadh, Saudi Arabia, specifically within the Financial District at Area 1 Al Aqeeq Street, Riyadh, 13519. The role is not remote. The position requires the ability to stand, sit, or walk for extended periods, and navigate sloping, uneven, or slippery surfaces. Essential physical requirements include reading menu information visually, and the ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance, and up to 50 pounds with assistance. This also includes reaching overhead and below the knees, and performing actions such as bending, twisting, pulling, and stooping.

Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates.

About the Role

W Hotels in Riyadh is seeking a dynamic and guest-focused F&B Service Expert to join their team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to build a career in the hospitality industry. As an F&B Service Expert, you will contribute to creating memorable dining experiences for guests by focusing on the overall guest experience beyond just serving food and drinks.

You will play a key role in ensuring guest satisfaction through proactive service delivery. This includes meticulous table setting, effective communication with the kitchen team, engaging with and serving guests, and maintaining the cleanliness of work areas and supplies. Every interaction is an opportunity to enhance the guest's dining experience.

Key Responsibilities

• Deliver a range of services to ensure guests enjoy their meals and dining experience.
• Take initiative in providing guest service.
• Set tables to W Hotels' standards.
• Communicate effectively with kitchen staff regarding orders and guest needs.
• Interact with and serve guests in a professional and welcoming manner.
• Maintain cleanliness of work areas, equipment, and supplies.
• Ensure all actions contribute to creating a safe workplace.
• Adhere to company policies and procedures.
• Uphold established quality standards for food and beverage service.
• Maintain a professional uniform, personal appearance, and communication style.
• Stand, sit, or walk for extended periods, including moving over sloping, uneven, or slippery surfaces.
• Read and visually verify information on menus and other guest-facing materials.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Less than 1 year of related work experience.
• No supervisory experience required.

Required Skills

• Guest Service

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

W Hotels, a part of Marriott International, is committed to being an equal opportunity employer. They value the unique backgrounds of their associates and are committed to non-discrimination.

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. This role is key to setting the tone for guest stays, ensuring each individual feels welcomed and valued from entry to exit. The Welcome Ambassador contributes to crafting the unique experiences that define the W Hotels brand.

This is a full-time, non-management position focused on delivering a range of services to guide guests through their arrival and departure processes. The role involves proactively addressing operational needs, fulfilling guest requests, completing reports, and sharing local area insights, all while ensuring guest interactions are professional and contribute to a memorable experience.

Key Responsibilities

• Deliver services to guide guests through arrival and departure processes.
• Take initiative to ensure guest satisfaction throughout their stay.
• Process operational needs efficiently.
• Address and fulfill guest requests promptly and professionally.
• Complete required reports accurately.
• Share highlights of the local area with guests.
• Ensure all guest interactions are professional and contribute to a memorable experience.

Qualifications and Requirements

• High school diploma or *** equivalent.
• No specific work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Ability to move, lift, carry, push, pull, and place objects weighing more than 75 pounds with assistance.
• Commitment to creating a safe workplace.
• Adherence to company policies and procedures.
• Maintenance of confidentiality.
• Protection of company assets.
• Upholding quality standards.
• Maintaining a professional uniform, personal appearance, and communications.

Required Skills

• Guest Arrival Experience
• Guest Departure Experience
• Handling Guest Requests
• Knowledge of Local Area Highlights
• Maintaining a Professional Appearance
• Professional Communication

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires 0-1 year of experience. W Hotels is committed to being an equal opportunity employer, valuing the diverse backgrounds of its associates and fostering an inclusive environment.

About the Role

Courtyard by Marriott Riyadh is seeking a dedicated and customer-focused Guest Relations Agent to join their team. This full-time, non-supervisory role is an excellent opportunity for individuals with 0 to 1 year of experience to launch their careers in the hospitality industry. As a key member of the guest services operations, you will be instrumental in ensuring a memorable and positive experience for all guests.

Job Responsibilities

• Provide guests with directions and information regarding hotel facilities, services, operating hours, as well as local areas of interest and activities.
• Communicate with appropriate individuals or departments, such as bell staff, concierge, housekeeping, engineering, or security/loss prevention, as necessary to resolve guest calls, requests, or problems.
• Follow up with guests to ensure their requests have been met or their problems resolved to their satisfaction.
• Receive, record, and relay messages accurately, completely, and legibly.
• Respond to special requests from guests with unique needs.
• Inform designated employees of VIP arrivals to facilitate their check-in and amenities.
• Follow all company policies and procedures.
• Report accidents, injuries, and unsafe work conditions to the manager.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge each guest according to company standards.
• Anticipate and meet guest service needs.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others and support team to achieve common goals.
• Comply with quality assurance expectations and standards.
• Identify and suggest new ideas, techniques, or operations to increase organizational efficiency, productivity, quality, safety, and/or cost savings.
• Stand, sit, or walk for extended periods or throughout the entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds ( kg) without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent.
• No related work experience required.
• No supervisory experience required.
• No specific licenses or certifications required.

Core Competencies

• Guest Relations
• Communication
• Problem Solving

Additional Job Information

This is a full-time, non-remote position located at Olaya Street, Al Muruj District, Northern Ring Road, Riyadh, Saudi Arabia, 11491.

Marriott International is committed to being an equal opportunity employer, welcoming everyone and providing access to opportunities. We actively foster an environment where the unique backgrounds of our partners are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our partners. We are committed to not discriminating on any protected basis, including disability, veteran status, or any other basis protected by applicable law.

About the Role

Hays is partnering with a leading global investment bank to recruit a professional and friendly Receptionist to join their team in Riyadh, Saudi Arabia. This is an opportunity to work within a prestigious and fast-paced corporate environment, where the incumbent will serve as the first point of contact for clients and visitors, while providing support for daily office operations.

Incumbent Responsibilities

• Greet clients and visitors in a professional and courteous manner.
• Serve as the first point of contact for all incoming inquiries via the reception desk.
• Manage incoming calls, emails, and general correspondence.
• Coordinate meeting room bookings and ensure their readiness.
• Support administrative tasks and daily office coordination.
• Handle incoming and outgoing mail, deliveries, and courier services.
• Maintain a high level of professionalism and presentable appearance at all times.

Qualifications and Requirements

• 1-2 years of experience in a receptionist or front desk role.
• Ability to work effectively in a fast-paced corporate environment.

Key Skills

• Strong communication and interpersonal skills.
• Professional appearance and a customer-service oriented approach.
• Excellent organizational skills and ability to multitask.

Additional Opportunity Details

This is a contract position based in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. This opportunity offers exposure to a globally recognized investment bank within a professional and collaborative work environment, providing exposure to a high-level corporate setting and long-term career development opportunities.

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. This role is central to creating memorable guest journeys by ensuring exceptional first impressions and farewells, aligning with W Hotels' philosophy of awakening guest passions.

Key Responsibilities

• Provide a range of services to guide guests through their arrival and departure processes.
• Take initiative to ensure guest satisfaction from arrival to departure.
• Manage operational needs and proactively address guest requests.
• Complete required reports and administrative tasks.
• Share local area information to enhance the guest experience.
• Adhere to company policies and procedures to maintain a safe workplace.
• Maintain confidentiality of company and guest information.
• Protect company assets and uphold quality standards.
• Maintain a professional uniform, appearance, and communication style.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• No specific work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Exceptional guest arrival and guest services skills.
• Strong customer service orientation.
• Excellent communication abilities.
• Effective problem-solving skills.

Work Environment and Details

This full-time, non-management position is located in the Financial District, Riyadh, Saudi Arabia. The role requires standing, sitting, or walking for extended periods. Candidates must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing more than 75 pounds with assistance. W Hotels is part of Marriott International, fostering a culture of curiosity and innovation.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dynamic and guest-focused Attendant-Recreation to join their team. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to contribute to a fun and relaxing atmosphere for guests. The Attendant-Recreation will play a crucial role in engaging guests in recreational activities, ensuring their safety and enjoyment, and maintaining the recreational facilities.

Company Mission and Culture

At W Hotels, the mission is to inspire curiosity and expand horizons, creating a space where life can be experienced. The brand is known for reinventing luxury norms globally, driven by a spirit of daring and innovation. The culture of service is centered around "whatever, whenever," transforming guest passions into reality. Joining W Hotels means becoming part of Marriott International's portfolio, a place to do your best work, act on purpose, be part of an incredible global team, and become the best version of yourself.

Key Responsibilities

• Encourage, recruit, register, and schedule guests to participate in recreation activities.
• Promote a fun and relaxing atmosphere for guests.
• Provide guests with information about available recreation facilities and activities.
• Promote the rules and regulations of the recreation facility for the safety and welfare of guests and members.
• Observe activity in the recreational facility and respond appropriately in accordance with local operating procedures in the event of an emergency.
• Identify situations where guests may not be able to safely participate in an activity and inform the supervisor/manager.
• Clean and maintain recreational equipment and supplies.
• Report accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications as required.
• Follow company policies and procedures, ensuring uniform and personal appearance are clean and professional.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others and support the team to reach common goals.
• Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
• Comply with quality assurance expectations and standards.
• Read and visually verify information in a variety of formats, including small print.
• Visually inspect tools, equipment, or machines to identify defects.
• Enter and locate work-related information using computers and/or point of sale systems.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested.

Qualifications and Requirements

• High school diploma or *** equivalent.
• CPR Certification.
• First Aid Certification.
• Any certification or training required by local and state agencies.

Required Skills

• Proficiency in handling and maintaining recreation equipment.

Work Location and Schedule

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The schedule is full-time and the role is not located remotely.

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. This role focuses on creating memorable interactions from the moment guests enter the hotel until their departure, embodying the W Hotels spirit. As a Guest Arrival Expert, you will be responsible for shaping initial and final impressions of the brand.

This is a full-time, non-management position within Rooms & Guest Services Operations. The role requires initiative in addressing operational needs, guest requests, and providing local insights, transforming standard transactions into integral parts of the guest experience.

Key Responsibilities

• Deliver a range of services to guide guests through arrival and departure processes.
• Take initiative to ensure guest satisfaction and create memorable moments.
• Process operational needs efficiently and accurately.
• Address and resolve guest requests promptly and effectively.
• Complete necessary reports and documentation.
• Share information about the local area with guests.
• Ensure a safe workplace by adhering to company policies and procedures.
• Maintain confidentiality of company and guest information.
• Protect company assets and uphold quality standards.
• Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Ability to move, lift, carry, push, pull, and place objects weighing more than 75 pounds with assistance.

Required Skills

• Exceptional guest arrival and departure management.
• Strong guest services and customer service orientation.
• Excellent communication skills, both verbal and written.
• Effective problem-solving abilities.

Work Environment and Location

This is a full-time position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is part of Marriott International, an equal opportunity employer committed to diversity and inclusion. The company values unique backgrounds and experiences, and is dedicated to providing access to opportunity for all associates. Marriott International is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At W Hotels, the mission is to awaken curiosity and broaden horizons through genuine life experiences. The brand is dedicated to listening and responding to all needs, reinventing luxury standards worldwide. The Whatever/Whenever service philosophy is central to the culture, bringing guests' passions to life. Joining W Hotels means joining the Marriott International portfolio of brands, offering opportunities to do your best work and grow professionally.