About the Role
Riyadh Air (RX), headquartered in Riyadh, Saudi Arabia, is establishing itself as a new national airline focused on shaping the future of aviation and enhancing the Kingdom's position as a global hub for trade and travel. As a digitally native airline, Riyadh Air plans to connect the Kingdom to over 100 destinations. We are seeking an experienced aviation logistics leader to join our team as the Manager AOG Desk. This role is central to ensuring aircraft are returned to service promptly and safely by leading Aircraft on Ground (AOG) Desk operations and overseeing spare-parts recovery activities.
Core Responsibilities
The Manager AOG Desk will be responsible for end-to-end AOG coordination, which includes parts sourcing, logistics execution, and managing supplier escalations. A key aspect of this role involves providing real-time communication to stakeholders during operational disruptions. In a high-pressure, time-critical environment, you will prioritize multiple concurrent AOG events, allocate resources effectively, and ensure strict adherence to approved sourcing channels, policies, and procedures. This position requires close collaboration with engineering, maintenance, procurement, logistics providers, and suppliers to achieve rapid and reliable recovery outcomes.
Performance and Improvement
You will define and monitor AOG performance metrics, conduct post-event reviews, and drive continuous improvement initiatives aimed at reducing repeat events, shortening recovery times, and enhancing overall spare-parts readiness. Contribution to AOG budgeting and forecasting, aligned with fleet growth and operational demand, is also a significant part of this role. The ultimate goal is to ensure operational resilience, maintain schedule integrity, and guarantee aircraft availability.
Qualifications and Experience
We are looking for candidates with a degree qualification and a minimum of 7 years of experience leading airline spares, AOG, or logistics teams. Demonstrated exposure to operational control or airline operations environments is essential. You should possess strong hands-on experience managing AOG spare-parts recovery under time-critical conditions, along with proven experience in supplier escalation and logistics execution in similar demanding situations. A solid understanding of inventory control, materials planning, and logistics systems is required, as is experience with compliance-driven processes.
Required Skills and Capabilities
- Ability to make sound decisions under pressure.
- Capability to manage complex, competing priorities.
- Clear communication with senior stakeholders.
- Strong leadership, coordination, and continuous improvement capabilities.
- Proficiency in aviation logistics, spare-parts recovery, and AOG coordination.
- Expertise in parts sourcing, logistics execution, and supplier escalation.
- Skills in prioritizing concurrent AOG events and effective resource allocation.
- Knowledge of compliance with sourcing channels, policies, and procedures.
- Experience in coordinating with engineering, maintenance, procurement, logistics providers, and suppliers.
- Competence in AOG performance metrics management and post-event reviews.
- Experience with AOG budgeting and forecasting.
- Ability to ensure operational resilience, schedule integrity, and aircraft availability.
Job Details
This is a full-time position for the role of Manager AOG Desk at Riyadh Air. The role is based in Riyadh, Riyadh Region. The company requires a minimum of 10 years of relevant experience for this position.