Labor Contractor Jobs in Riyadh

About the Role

TalentHUB announces its need for an experienced IT Manager to join a leading chain of sweets and bakeries in Riyadh, Saudi Arabia. The incumbent holds a full-time position and requires on-site presence, serving as a pivotal role in ensuring the operational stability of a growing network of branches across the Kingdom. The company relies on Point of Sale (POS), Enterprise Resource Planning (ERP), and integrated Inventory Management systems that demand continuous operation. The IT Manager will be responsible for the entire technical function, from infrastructure and cybersecurity to ensuring the continuous operation of POS systems, and will be directly accountable for branch continuity and overall operational stability. The specific company name will be disclosed after initial screening.

Role Responsibilities

This role is designed for an IT professional with hands-on experience in technology management for live, multi-branch retail or Food & Beverage (F&B) operations. The role demands a proactive approach, an understanding of the critical impact of system failures during peak hours, and the ability to ensure seamless integration of ERP and Inventory Management systems across multiple locations. The ideal candidate will lead a small IT team, act swiftly to resolve issues under operational pressure, and most importantly, anticipate and prevent problems before they impact the business. This role goes beyond mere ticket resolution; it's about driving business continuity through strategic IT management.

Key Tasks and Responsibilities

• Own full responsibility for the IT function across all company branches, including infrastructure, networks, POS, ERP, and end-user systems.
• Provide direct, hands-on support for POS and cashier systems to ensure 100% branch operational continuity.
• Maintain, update, and optimize the integration between ERP, POS, and Inventory Management systems to support daily workflows.
• Plan, develop, and improve branch network infrastructure and connectivity across the Kingdom.
• Lead and manage the IT team, including task delegation, performance supervision, and ensuring issue resolution within agreed Service Level Agreements (SLAs).
• Oversee the execution of IT projects, ensuring strict adherence to timelines, scope, and deliverables.
• Enforce best practices for data protection, information security, and cybersecurity across all IT systems.
• Proactively identify and escalate technical risks, acting as a technical partner with operations leadership.

Qualifications and Requirements

• Minimum of 5 years of IT leadership experience.
• At least two years of this experience must include IT management for multi-branch retail, F&B, or sweets/bakery operations; this is a mandatory requirement.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Hands-on operational experience with POS systems, ERP platforms (*, Oracle, SAP, Microsoft Dynamics, or Odoo), and branch network infrastructure. This implies actual usage and management, not just exposure through vendors.
• Proven track record of success in system integration between POS, ERP, and inventory systems, with measurable improvements in uptime or operational efficiency.
• Demonstrated ability to effectively lead a small IT team under operational pressure and within tight timeframes.
• Working knowledge of cybersecurity standards, data protection, and information security best practices.
• Proficiency in English is required for vendor management and company reporting.
• Working knowledge of Arabic is a strong advantage, given the nature of interaction with branches and the team.
• The candidate must be based in Riyadh or willing to relocate.

Required Skills

• Proficiency in managing and supporting POS systems.
• Experience with ERP platforms (*, Oracle, SAP, Microsoft Dynamics, Odoo).
• Experience in branch network infrastructure and connectivity.
• Proven ability in system integration, especially between POS, ERP, and inventory.
• Strong understanding and application of cybersecurity principles.
• Knowledge of best practices in data protection and information security.
• Effective team leadership and management skills.
• Strong problem-solving capabilities, especially under pressure.
• Ability to perform effectively under operational pressure and tight deadlines.

Job Details

Job Title: IT Manager

Company: TalentHUB

Location: Riyadh, Saudi Arabia

Employment Type: Full-time

Required Experience: 10+ years (including at least 2 years in IT management for multi-branch retail or F&B operations).

About the Role

Ninja is seeking a Sr. HRIS Specialist to join its HR team in Riyadh, Saudi Arabia. This role plays a pivotal part in managing and optimizing HR systems, ensuring the accuracy and integrity of employee data, and delivering vital HR insights and reports. The Sr. HRIS Specialist will contribute to enhancing HR operations and improving the overall user experience through system enhancements and digital transformation initiatives.

Key Tasks and Responsibilities

• Manage and maintain HR systems, including employee data and system configurations, to ensure efficient HR operations.
• Ensure the accuracy, integrity, and performance of HR systems, adhering to data governance standards and compliance requirements.
• Develop, maintain, and deliver comprehensive HR reports, dashboards, and workforce analytics to support strategic decision-making.
• Provide actionable insights and track Key Performance Indicators (KPIs) to inform HR and business strategies.
• Support the automation of HR processes, system enhancements, and digital transformation projects to streamline HR functions.
• Conduct thorough system testing and support the successful implementation of new HRIS features and modules.
• Monitor system integrations to ensure seamless data flow and perform regular data quality audits to maintain accuracy.
• Provide essential HRIS support, user training, and comprehensive documentation for HR and business users.
• Collaborate effectively with internal teams and external vendors to resolve system issues and enhance the overall user experience.

Qualifications and Requirements

• Bachelor's degree in Information Systems, Computer Science, Human Resources, Business Administration, or a closely related field.
• Minimum of 5 years of progressive experience in HRIS, HR operations systems, or HR technologies.
• Proven strong experience with leading HRIS platforms such as SAP SuccessFactors, Oracle HCM, Workday, BambooHR, Jisr, or similar enterprise-level systems.
• Demonstrated experience in developing and managing HR reports, creating insightful dashboards, and conducting workforce analytics.
• Solid understanding of core HR processes, including recruitment, payroll, employee lifecycle management, and organizational management.
• Hands-on experience in system implementation, rigorous testing, integration management, and process automation within HR functions.
• Advanced proficiency in Microsoft Excel and various reporting tools for data analysis and presentation.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide effective solutions.
• Excellent stakeholder management skills, with the ability to collaborate and communicate effectively across different organizational levels.
• Knowledge of data governance principles, system controls, and information security practices relevant to HR data.

Technical and Operational Skills

• HRIS Management
• HR Operations Systems
• HR Technology Implementation
• SAP SuccessFactors
• Oracle HCM
• Workday
• BambooHR
• Jisr
• HR Reporting
• Dashboard Development
• Workforce Analytics
• Recruitment Processes
• Payroll Processes
• Employee Lifecycle Management
• Organizational Management
• System Implementation
• System Testing
• System Integrations
• Process Automation
• Microsoft Excel (Advanced)
• Reporting Tools
• Analytical Skills
• Problem-Solving Skills
• Stakeholder Management
• Data Governance
• System Controls
• Information Security Practices

Job Details

This is a full-time position for a Sr. HRIS Specialist at Ninja. The role is based in Riyadh, Saudi Arabia, and requires 5 to 10 years of experience.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a Manager for its Housekeeping department. This full-time management position is responsible for overseeing the daily operations of Housekeeping, and potentially Recreation/Health Club and Laundry services. The role ensures that all guest rooms, public spaces, and employee areas are maintained to the highest standards of cleanliness and presentation, contributing to guest satisfaction and operational efficiency. The ideal candidate will lead a team, manage departmental budgets, and uphold the service culture of W Hotels, contributing to a globally recognized brand within Riyadh's Financial District.

Key Responsibilities

• Oversee daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
• Direct and collaborate with employees to ensure guest rooms, public spaces, and employee areas are impeccably clean and well-maintained.
• Conduct regular inspections of guestrooms and public areas, holding staff accountable for corrective actions.
• Ensure guestroom status is communicated efficiently and promptly to the Front Desk.
• Prepare daily work assignments based on rooms requiring immediate cleaning and anticipated check-outs.
• Manage inventory of housekeeping supplies to ensure adequate stock levels.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Manage the department's impact on the property's financial goals, striving to achieve or exceed budgeted targets.
• Verify that all employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up to ensure understanding and implementation.
• Supervise daily Housekeeping shift operations, ensuring compliance with all established housekeeping policies, standards, and procedures.
• Participate in departmental meetings, conveying clear and consistent messages regarding departmental goals.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and accurately track employee time and attendance.
• Ensure employees clearly understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supporting the Peer Review Process where applicable.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition programs are implemented and active across all shifts.
• Participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to identify and address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate team successes and publicly recognize the contributions of team members.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to deliver excellent customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement initiatives.
• Respond to and effectively handle guest problems and complaints.
• Continuously strive to improve service performance within the department.

Qualifications and Requirements

• High school diploma or GED required, along with 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable, with no prior work experience required.

Required Skills

• Housekeeping operations
• Laundry operations
• Ensuring guest satisfaction
• Fostering employee satisfaction
• Budget management
• Human Resources management
• Customer service excellence

Work Environment and Location

This is a full-time management position located in Riyadh, Saudi Arabia, specifically within the Financial District at Area 1 Al Aqeeq Street, 13519. The role operates within the hospitality sector.

Company Commitment

W Hotels is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. The company fosters an environment where unique backgrounds are celebrated, recognizing that a rich blend of culture, talent, and experiences is its greatest strength. Marriott International is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

Al Ghurair, a diversified family business group with over six decades of heritage in the Middle East, is seeking a Manager - Showroom for its operations in Riyadh, Saudi Arabia. This full-time position is focused on driving sales performance and ensuring an exceptional customer experience within the automotive sector, specifically for the Mhero and Voyah brands.

Role Overview

As the Manager - Showroom, you will lead a team and oversee all showroom operations to achieve ambitious sales targets and maintain the premium image of the represented brands. This role requires strategic thinking, strong leadership capabilities, and a thorough understanding of sales processes and customer relationship management.

Key Responsibilities

• Drive showroom sales performance by achieving monthly sales volume, revenue, and gross profit targets for Mhero and Voyah brands through effective monitoring of walk-in conversion rates, test drives, and customer follow-ups.
• Lead and coach the showroom team, comprising approximately 6-8 direct reports including Brand Hosts, Sales Executives, and Cashiers, by conducting daily huddles, performance reviews, and ongoing product training focused on EV features and brand positioning.
• Manage and elevate customer experience standards, ensuring every visitor receives a premium and personalized welcome and sales process, while effectively resolving escalations and maintaining mystery shop scores above target.
• Oversee vehicle display and showroom readiness, coordinating vehicle rotation, cleanliness, digital signage, marketing collateral, and hospitality areas to accurately reflect Mhero's rugged identity and Voyah's luxury image.
• Optimize operational processes by monitoring lead management within the CRM system, ensuring accurate order booking and payment processing, and collaborating with the after-sales department for seamless vehicle deliveries.
• Analyze sales data and market feedback by tracking key showroom performance indicators (KPIs) such as traffic, conversion rates, and test drive-to-sale ratios, reporting on competitor activities, and recommending promotional events or inventory adjustments to the Branch Sales Manager.

Qualifications and Experience

• A minimum of 5 years and a maximum of 10 years of relevant experience in a sales management role.
• Experience within the automotive industry is preferred.

Required Skills

• Proven ability to drive sales performance and achieve targets.
• Strong team leadership and coaching capabilities.
• Expertise in managing and enhancing customer experience.
• Proficiency in optimizing operational processes.
• Skilled in sales data analysis and interpretation.
• Experience with CRM systems for lead management and customer tracking.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

AtkinsRéalis is seeking a Service & Maintenance Expert (AVM) with extensive experience to join its team in Riyadh, Saudi Arabia. This senior technical position is responsible for overseeing Intelligent Transportation Systems (ITS) maintenance activities, ensuring high-quality service delivery that meets passenger and employer expectations. The AVM Asset Specialist will contribute to shaping asset management strategies and maintaining the reliability of critical infrastructure and fleet assets.

This full-time position requires a professional with over 10 years of dedicated experience in infrastructure and fleet asset management, demonstrating a strong understanding of ITS maintenance and operational excellence. The role is instrumental in ensuring the smooth functioning and continuous improvement of asset management operations.

Key Responsibilities

• Oversee and verify all Intelligent Transportation Systems (ITS) maintenance activities to ensure the highest quality and compliance standards are met.
• Measure, evaluate, and implement necessary adjustments to contractor performance to optimize service delivery.
• Supervise the mobilization and readiness of ITS contractors, ensuring they are fully prepared to commence operations.
• Review and approve contractor submissions, including detailed asset and maintenance plans, procedures, and operational instructions.
• Coordinate effectively between operators and ITS contractors to ensure seamless integration and efficient workflow.
• Monitor, audit, and report on Service Level Agreements (SLA) to ensure all contractual obligations are fulfilled.
• Provide expert advice and strategic recommendations on asset management for both infrastructure and fleet assets.
• Supervise the execution of preventive and corrective maintenance for station equipment and fleet assets.
• Liaise with vendors to ensure timely and effective delivery of services and support.
• Assure adherence to SLAs and maintain high standards of asset reliability and performance.

Qualifications and Requirements

• A minimum of 10 years of technical experience specifically in infrastructure and fleet asset management.
• A Bachelor's degree in Engineering, Transport Systems, or a closely related field.
• Proven ability to supervise teams and effectively oversee contractor operations.
• A strong aptitude for resolving operational challenges and ensuring consistent SLA compliance.

Required Skills

• Expertise in ITS maintenance and operations.
• Proficiency in contractor performance evaluation and management.
• Skilled in ensuring high standards of service delivery.
• Comprehensive knowledge of asset management strategies.
• Experience in supervising both preventive and corrective maintenance activities.
• A deep understanding of SLA compliance and monitoring.
• Strong knowledge of ITS systems, general asset management principles, and maintenance procedures.
• Excellent analytical skills for performance measurement and identification of improvement areas.
• Demonstrated leadership capabilities.
• Exceptional communication skills for effective liaison with contractors, operators, and vendors.
• Strong problem-solving abilities.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within AtkinsRéalis.

About the Role

Nestlé Waters KSA is seeking a National Logistics Manager to oversee and optimize national logistics operations. This role is based at the Almanhal Water Factory in the Riyadh Industrial Area. The position is responsible for the strategic planning, coordination, and execution of warehousing, inventory management, and transportation across Saudi Arabia. The National Logistics Manager will contribute to the company's supply chain excellence by ensuring the efficient and compliant flow of raw materials, packaging, and finished goods.

As a member of the Supply Chain department, the National Logistics Manager will lead and develop a team of warehouse staff and logistics specialists. This position offers an opportunity to drive operational improvements and implement best practices.

Key Responsibilities

• Direct and oversee all national warehouse operations across all depots, ensuring consistent standards for raw materials, packaging, and finished goods.
• Lead the implementation and enforcement of HSE (Health, Safety, and Environment) and internal control policies across all warehouse sites, ensuring compliance with legal and corporate safety standards.
• Ensure all storage, handling, and material-movement practices comply with food safety, quality, and regulatory requirements, and that products are transported efficiently with high standards.
• Continuously monitor the effectiveness of warehouse operations strategies aimed at reducing operating costs and improving quality control procedures.
• Lead, develop, and motivate the national warehouse team, building capability by identifying competency gaps and implementing targeted development plans.
• Plan, coordinate, and monitor logistics operations, including warehousing, inventory, and transportation.
• Supervise a team of warehouse staff and other logistics specialists.
• Manage and optimize supply chain processes to enhance efficiency and reduce costs.

Qualifications and Requirements

• University degree in Engineering.
• A minimum of 8 years of experience as a Logistics Manager.
• Strong knowledge of warehousing Key Performance Indicators (KPIs).
• Proven experience working with 3PL (Third-Party Logistics) providers.
• Background in the FMCG (Fast-Moving Consumer Goods) industry.

Required Skills

• Warehousing
• Inventory Management
• Transportation Management
• Supply Chain Management
• HSE Policies and Implementation
• Food Safety Standards
• Quality Control Procedures
• Excellent Communication Skills
• 3PL (Third-Party Logistics) Operations
• FMCG Industry Expertise

Work Environment and Details

This is a full-time position. The role is located in Riyadh, Saudi Arabia. The required experience for this position is between 5-10 years.

Nestlé Waters offers opportunities for career development within a culture of respect, diversity, equity, and inclusion. You will be part of an international environment that supports learning and growth, representing globally trusted brands with local impact.

About the Role

Beckman Coulter Diagnostics is seeking a Receiving Specialist (Analyst I) to join its team in Riyadh, Saudi Arabia. This position is responsible for overseeing the efficient and compliant storage, inventory management, and distribution of medical devices within the company's warehouse facility. The role contributes to ensuring product integrity and accessibility while adhering to local regulations and quality standards, as part of a global organization focused on advancing science and technology.

Key Responsibilities

• Oversee the storage, inventory management, and distribution of medical devices within the warehouse.
• Ensure the safety, security, and proper handling of all medical devices.
• Design and maintain an efficient warehouse layout, considering product size, classification, and temperature requirements.
• Implement and drive the principles of the Danaher Business System (DBS) to achieve operational excellence, continuously improving processes and optimizing efficiency.
• Manage all aspects of warehouse operations, including receiving, storage, inventory control, order fulfillment, and shipping.
• Implement robust inventory control systems to accurately track stock levels, expiry dates, and batch numbers, conducting regular audits.
• Ensure strict adherence to local regulations, including those from the Saudi Food and Drug Authority (SFDA), for storage, labeling, and documentation.
• Implement quality control measures, such as temperature monitoring, to maintain the integrity and safety of medical devices.
• Establish and enforce proper handling, packaging, labeling, and transportation procedures to prevent damage or contamination.
• Lead and supervise a team of warehouse personnel, ensuring they are well-trained, motivated, and follow best practices.

Qualifications and Requirements

• A Bachelor's degree in Supply Chain Management, Logistics, or a related field.
• A minimum of 5 years of proven experience in warehouse operations management, with a preference for experience within the medical device industry.
• Strong knowledge and practical experience in applying the principles of the Danaher Business System (DBS) or other lean management methodologies.
• Familiarity with local regulations and standards related to medical device storage and distribution in Saudi Arabia, including those set by the Saudi Food and Drug Authority (SFDA).
• Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team.
• Strong analytical and problem-solving abilities, utilizing a data-driven approach to decision-making.
• Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams.
• The ability to thrive in a fast-paced, dynamic environment while maintaining a strong focus on quality and compliance.

Required Skills

• Warehouse Layout and Organization
• Operational Excellence
• Danaher Business System (DBS)
• Warehouse Management
• Inventory Management
• Order Fulfillment
• Shipping
• Regulatory Compliance
• Saudi Food and Drug Authority (SFDA) Regulations
• Quality Control
• Handling and Packaging
• Team Management
• Leadership
• Analytical Skills
• Problem-Solving
• Communication Skills
• Interpersonal Skills

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic environment and contributing to a team dedicated to accelerating the impact of science and technology. The company partners with customers globally to address complex challenges and bring scientific advancements to life.

About the Role

The Apple Retail Store Manager delivers an exceptional customer experience, bringing together the best of Apple and specialized expertise to help individuals achieve what they love. Apple is committed to fostering a culture where everyone feels they belong and is inspired to do their best, viewing inclusion as a shared responsibility.

Role Responsibilities

As an Apple Store Manager, you will lead, coach, and develop a team to deliver outstanding customer experiences. You will actively engage in customer interactions, guiding your team to achieve performance goals and business priorities. This role involves leading key objectives within specific store areas, as well as company-wide priorities, collaborating with others to implement strategies and achieve Apple's goals.

Key Tasks

• Lead a team, developing and empowering each member to achieve learning, growth, performance, and development goals.
• Assist in recruiting, training, and developing a diverse, high-performing team, ensuring retention.
• Actively participate in leading the store floor by engaging with team members and customers, modeling best practices, and ensuring business priorities are met and exceptional customer service is delivered.
• Address customer and team member concerns and escalations, partnering with leadership, business partners, or HR as needed.
• Drive business priorities and achieve store performance goals by planning and executing operational strategies within designated functional areas.
• Maintain and adhere to company policies and procedures, protecting all company assets, including confidential business information, customer information, team member information, and financial information.
• Contribute to an inclusive environment by respecting individual differences and showing curiosity to learn.
• Embody Apple's values of inclusion and diversity in daily activities.
• Act as a role model in inclusive leadership behaviors, building and developing diverse teams and retaining them.
• Take necessary actions to create a safe, respectful, and inclusive environment for all team members.
• Perform other duties as assigned.

Qualifications and Requirements

• Ability to work a schedule that meets business needs, which may include evenings, weekends, and holidays in the store.
• Commitment to punctuality, in line with local laws, considering any approved accommodations.
• Proficiency in English and the local language, both written and spoken.
• Experience leading others in retail, sales, or a related field.

Required Skills

• Leadership
• Coaching and Mentoring
• Team Development and Retention
• Customer Experience Excellence
• Sales Acumen
• Recruiting and Training
• Store Floor Leadership
• Problem Solving and Conflict Resolution
• Decision Making
• Effective Communication
• Providing Feedback
• Integrity
• Ability to exceed goals and persevere in achieving them despite obstacles and setbacks.
• Ability to meet commitments and establish mechanisms to encourage others to do the same.
• Ability to build trust within the team and operate with a high level of integrity.
• Ability to make sound and timely decisions by asking questions, using analysis, experience, and judgment.
• Ability to adapt communication style to different audiences.
• Ability to provide support and guide others through challenges while remaining calm in a fast-paced retail environment.

Additional Details

This role is available full-time in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in leading individuals within the retail, sales, or a similar field. Apple is committed to providing an inclusive work environment where everyone feels they belong, believing that accessibility is a fundamental human right.

About the Role

CleanLife is seeking a dedicated Operations Supervisor to join its Operations team in Riyadh, Saudi Arabia. This role involves overseeing daily operational activities, ensuring the efficient execution of workflows, and managing task implementation by team supervisors. The Operations Supervisor will uphold the company's approved policies and procedures, contributing to the overall efficiency and success of operations.

Key Responsibilities

• Monitor daily on-site operational activities and ensure alignment with approved plans and schedules.
• Follow up with team supervisors to ensure proper task allocation and accurate, efficient task execution.
• Record and track operational issues or observations, coordinating with management and relevant departments for resolution.
• Prepare periodic reports detailing operational progress, performance metrics, and team challenges.
• Coordinate and collaborate with other departments, including Quality, Customer Service, and Sales, for seamless operational integration.
• Monitor key operational performance indicators (KPIs) and provide observations with recommendations for improvement.
• Ensure strict compliance with company policies and safety procedures during all operational execution phases.
• Undertake additional tasks as assigned by management to support operational objectives.

Qualifications and Requirements

• A Diploma or Bachelor's degree in Business Administration, Industrial Engineering, or a related field.
• A minimum of 3 to 5 years of relevant experience in supply chain, distribution, operational follow-up, or field operations.
• Demonstrated strong organizational and analytical skills, with a proven ability to manage and follow up on work teams effectively.
• Proficiency in using computer applications and operations management systems.
• Excellent communication skills and the ability to solve problems efficiently and effectively.

Required Skills

• Operations Management
• Organizational Skills
• Analytical Skills
• Team Management
• Computer Applications
• Operations Management Systems
• Communication Skills
• Problem Solving

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience.

About the Role

Mantis Collection is seeking an experienced IT Manager to oversee the information technology function at Basiqat Resort by Mantis, located in the Riyadh Region of Saudi Arabia. This role is responsible for ensuring the reliable, secure, and efficient operation of all IT systems, directly supporting guest experiences and resort operations. The IT Manager will play a key role in maintaining technology stability, which is essential for service delivery and guest satisfaction in this environment.

Key Responsibilities

• Oversee the installation, configuration, and maintenance of all IT systems and infrastructure.
• Ensure the reliable operation of networks, servers, Wi-Fi, and telecommunications systems, focusing on high availability and rapid issue resolution.
• Manage all hardware, software, and IT assets, including inventory and lifecycle management.
• Maintain hospitality-specific systems such as Property Management Systems (PMS), Point of Sale (POS), and Customer Relationship Management (CRM).
• Ensure seamless integration between operational systems and other departments.
• Support system upgrades, new implementations, and provide troubleshooting for hospitality applications.
• Maintain data integrity and optimize system performance for all IT applications.
• Implement and maintain IT security policies and procedures to safeguard data and systems.
• Monitor systems for vulnerabilities and ensure timely application of security updates.
• Ensure compliance with relevant data protection standards and Accor's IT policies.
• Manage access controls and user permissions.
• Provide IT support to all resort departments and staff, managing helpdesk operations and incident resolution.
• Train resort staff on the effective use of systems and digital processes.
• Manage relationships with external IT vendors and service providers.
• Oversee the procurement of IT equipment and software, ensuring cost-effectiveness.
• Coordinate with regional and corporate IT teams to ensure alignment with group standards.
• Manage cost-effective IT operations and IT-related contracts.
• Lead IT-related projects, including facility setups and system rollouts, particularly during pre-opening phases.
• Support digital transformation initiatives within the resort.
• Evaluate and recommend new technologies to enhance guest and operational experiences.
• Ensure the scalability and future-readiness of the resort's IT infrastructure.

Qualifications and Requirements

• A minimum of 5 to 8 years of progressive IT experience, with a preference for experience in hospitality or resort environments.
• Demonstrated experience in network administration, infrastructure management, and IT support.
• A solid understanding of cybersecurity principles and data protection standards.
• Experience in pre-opening or remote operational environments is highly desirable.
• A degree in Information Technology, Computer Science, or a closely related field.
• Relevant IT certifications such as Cisco, Microsoft, ITIL, or CompTIA are considered advantageous.
• Strong troubleshooting, analytical, and problem-solving skills.
• The ability to work independently and effectively in a remote or multi-site environment.

Required Skills

• IT Systems and Infrastructure Management
• Network Administration and Management
• Server and Wi-Fi Management
• Telecommunications Systems
• Hardware and Software Management
• IT Asset Management
• Hospitality Systems (PMS, POS, CRM, Back-office Applications)
• Cybersecurity Principles and Data Protection Standards
• IT Security Policy Implementation and Enforcement
• Accor IT Policy Compliance
• Access Control and User Permissions Management
• IT Support and Helpdesk Operations
• Incident Resolution Processes
• User Training on Systems and Digital Processes
• Vendor and Stakeholder Management
• Procurement of IT Equipment and Software
• Cost-Effective IT Operations and Contract Management
• Project Management
• Digital Transformation Initiatives
• Evaluation of New Technologies
• Infrastructure Scalability and Future-Readiness
• Troubleshooting, Analytical, and Problem-Solving Skills
• Experience with Opera PMS and Micros POS is a plus.

Work Environment and Location

This is a full-time position located in Riyadh, Riyadh Region, Saudi Arabia. The role requires the ability to work effectively in a remote or multi-site environment, supporting a unique resort setting focused on conservation and sustainable tourism.

About the Role

Envisage Recruitment Limited is seeking an experienced Factory Director to establish and lead a new specialist fabrication and production facility in Riyadh, Saudi Arabia. This facility will support major events, exhibitions, scenic builds, brand activations, custom structures, and large-scale creative fabrication projects across the Kingdom. This is a senior, hands-on operational leadership role responsible for the day-to-day operation of the facility, ensuring custom event assets are produced, finished, and dispatched on time, within budget, and to the highest quality and safety standards. The successful candidate will be instrumental in shaping the operating model, production standards, team structure, systems, and overall delivery capability from the ground up.

The ideal candidate will possess strong experience across multi-discipline fabrication, including joinery/carpentry, metalwork/welding, print/graphics, painting/finishing, foam fabrication, quality control, HSE, inventory management, and cost control. This role is crucial for the successful launch and ongoing operation of this new venture within the GCC events and exhibitions sector.

Key Responsibilities

• Lead the full operation of the fabrication facility, encompassing workshop planning, workflow optimization, production scheduling, resource allocation, and adherence to delivery timelines.
• Manage multi-discipline teams involved in joinery/carpentry, metalwork/welding, printing/graphics, painting/finishing, foam works, and other custom production disciplines.
• Translate design concepts, shop drawings, and technical specifications into practical and buildable production methods.
• Coordinate closely with project managers, designers, engineering, procurement, warehouse, and installation teams to ensure smooth project delivery.
• Ensure all fabricated assets meet stringent quality standards, client specifications, and project requirements prior to dispatch.
• Establish and maintain robust Health, Safety, and Environment (HSE) standards, including conducting safety meetings, providing tool training, performing inspections, and ensuring compliance with local regulations.
• Oversee the maintenance of workshop machinery, tools, and equipment, implementing both planned preventive and corrective maintenance programs.
• Monitor raw material and consumable inventory levels, collaborating with procurement to control availability, manage costs, and minimize waste.
• Manage production budgets, track material usage, implement cost control measures, and oversee project reconciliation.
• Report on workshop performance, production output, delivery status, quality metrics, safety incidents, and financial performance to senior management.
• Build, mentor, and develop a high-performing team capable of delivering under the demanding deadlines of the events industry.

Qualifications and Requirements

• A minimum of 15 years of progressive experience in event fabrication, exhibitions, scenic production, custom fabrication, fit-out, display production, joinery, or metal fabrication.
• A strong background within the events, exhibitions, scenic fabrication, or brand activation sectors is highly preferred.
• Proven experience in leading multi-discipline workshop or factory operations.
• A solid understanding of carpentry/joinery, metalwork/welding, print/graphics, foam works, painting, and finishing processes.
• The ability to read and interpret engineering drawings, blueprints, shop drawings, and CAD files.
• Demonstrated experience with production planning, resource allocation, quality control, HSE management, inventory control, and cost control.
• Experience with ERP/MRP systems is highly desirable.
• A background in Production Management, Industrial Engineering, Mechanical Engineering, or a related field is preferred; equivalent practical experience will also be considered.

Required Skills

• Joinery/Carpentry
• Metalwork/Welding
• Print/Graphics
• Painting/Finishing
• Foam Fabrication
• Quality Control
• HSE Management
• Inventory Control
• Cost Control
• Workshop Planning
• Workflow Management
• Production Scheduling
• Resource Allocation
• Delivery Timelines Management
• Technical Specifications Interpretation
• Project Management Coordination
• Engineering Drawing Interpretation
• Blueprint Interpretation
• Shop Drawing Interpretation
• CAD File Interpretation
• Production Planning
• Inventory Management
• Team Leadership
• Mentoring
• Team Development
• Event Fabrication
• Exhibition Fabrication
• Scenic Production
• Custom Fabrication
• Fit-out
• Display Production
• Joinery Fabrication
• Metal Fabrication
• Brand Activation Fabrication
• ERP/MRP Experience

Work Environment and Conditions

The role operates within a workshop environment which may involve noise, dust, and heat. Some on-site installation work may also be required. This is a full-time position based in Riyadh, Saudi Arabia. The role is situated in a fast-paced, deadline-driven setting, and may necessitate working evenings, weekends, and holidays to meet event deadlines. Site work could involve extended periods of standing and exposure to varied conditions.

About the Role

Monks is seeking a detail-driven Freelance Content Manager for a 2-3 month project in Riyadh. This role involves embedding within a major aviation client's digital ecosystem to oversee content planning, creation, and publishing. The position requires ensuring all platform and mobile app content is accurate, timely, and adheres to brand, regulatory, and UX standards. This is a full-time, embedded position requiring daily presence at the client's office, located near King Khalid International Airport.

Monks is committed to a secure recruitment process. Please note that Monks will never request payment or bank account information. Be cautious of fraudulent job postings. All applications must be submitted through the official website: ***************

Key Responsibilities

• Manage the end-to-end content authoring process for web and mobile app experiences, including page creation, updates, and structured content entry.
• Translate briefs, product updates, and marketing requirements into clear, user-focused content.
• Collaborate closely with UX, design, product, and development teams to maintain consistent messaging and ensure smooth content deployment.
• Ensure all content complies with aviation-specific regulations, safety standards, and compliance requirements.
• Maintain content calendars, manage version control, and develop documentation to support scalable workflows.
• Apply content best practices, including accessibility, SEO fundamentals, readability, and localization readiness.
• Perform quality assurance on content before release, verifying accuracy and functionality across various devices.
• Monitor performance insights to inform and support iterative content improvements.

Qualifications and Requirements

• A minimum of 3 years of experience in content management or digital content operations, preferably within a regulated industry.
• Hands-on experience with enterprise Content Management Systems (CMS) platforms and app content publishing tools.
• Strong writing and editing skills with the ability to adapt tone and style for different customer journeys.
• Familiarity with UX writing principles and mobile-first content standards.
• High attention to detail and strong organizational skills, with the ability to manage multiple parallel workflows effectively.
• Proven experience collaborating with cross-functional teams in fast-paced environments.
• A background in the aviation industry or experience working with global travel brands is considered a bonus.

Required Skills

• Content Management
• Digital Content Operations
• Enterprise CMS Platforms
• App Content Publishing Tools
• Writing and Editing
• UX Writing
• Mobile-first Content Standards
• Attention to Detail
• Organizational Skills
• Cross-functional Team Collaboration

Work Environment and Project Details

This is a full-time, embedded freelance position for a duration of 2-3 months. The role requires daily presence at the client's office, located in the Middle Oraija District of Riyadh, Saudi Arabia, near King Khalid International Airport. The project is within the digital ecosystem of a major aviation client.

About the Role

Christian Dior Couture is seeking a dynamic and experienced Boutique Manager to lead its prestigious Solitaire boutique in Riyadh, Saudi Arabia. This full-time role reports to the Boutiques Manager and is responsible for leading the sales team. The Boutique Manager will play a pivotal role in ensuring the boutique's market position by overseeing all aspects of the store's business, focusing on developing global sales, optimizing profitability, and cultivating a high-performing sales team. The ideal candidate will embody the six Dior values, attract, develop, and retain top talent, and serve as a key communicator between the boutique and Head Office, sharing best practices and building strategies for future success.

Key Responsibilities

• Develop global sales strategies and optimize boutique profitability.
• Attract, develop, and retain a team of highly competent individuals.
• Communicate effectively with Head Office and share best practices with key retail partners.
• Prepare the sales team for future challenges and contribute to strategic planning.
• Consistently exemplify the six Dior values in all professional interactions.
• Achieve annual sales goals and effectively manage the sales force to meet targets.
• Provide and inspire outstanding customer service.
• Assign monthly sales goals to associates and review their clientele development, including client books.
• Oversee merchandise placement and display preparation.
• Develop product knowledge for new hires in coordination with Buyers and the HR Team for induction.
• Ensure and develop visual merchandising in line with brand image, campaigns, stock levels, and local market demands.
• Conduct regular management meetings to review performance, operations, employee relations, and strategy.
• Oversee staffing and scheduling of associates, ensuring compliance with payroll budgets.
• Partner with HR to oversee the recruitment and hiring of boutique employees.
• Conduct orientation, train, coach, and manage all employees in daily tasks and sales maximization, including performance reviews and assessments.
• Coordinate and actively participate in in-store promotions, including seasonal sales, trunk shows, and contests.
• Develop the customer database by optimizing capture rates for each sale.
• Enhance customer sales service standards.
• Organize and coordinate events with Head Office to increase store traffic.
• Train the team on after-sales service to develop their personal client databases.
• Provide accurate reports, feedback, and recommendations to the Buying Team.
• Coordinate seasonal product trainings and product launches.
• Meet target stock rotations and sell-through rates.
• Optimize stock organization and allocate stock according to needs.
• Minimize stock losses.
• Adhere to and oversee compliance with established company policies and standards, including safekeeping of company funds and property, personnel practices, security, sales, and record-keeping procedures.
• Conduct regular inventory cycle counts and track conversion rates.
• Review operational reports and records to ensure adherence to company policies, monitor store profitability, and manage payroll budgets.
• Review Prêt-à-porter work pertaining to receiving, transfers, MOS/damages, and returns-to-vendor.
• Ensure adequate security measures are in place and that physical facilities comply with safety codes and ordinances.
• Conduct quarterly emergency procedures meetings with the entire staff and provide updated emergency contact lists to management and HR.
• Ensure proper communication channels exist between the store and Head Office.

Qualifications and Requirements

• Ability to effectively manage a multi-store network of luxury boutiques and leased properties.
• Ability to understand and apply all company policies and procedures.
• Ability to understand and apply all Human Resources Directives relating to progressive discipline, investigations, and documentation.
• Ability to operate all equipment necessary to perform the job.
• Ability to develop, motivate, and train a team, build relationships, and utilize workforce skills appropriately.
• Ability to recruit according to Dior standards.
• Ability to effectively delegate tasks and follow up with field managers.
• Ability to maintain a fair and consistent set of standards for the workforce.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.
• Ability to maintain records and documentation pertaining to the workforce.
• Ability to communicate clearly, concisely, and understandably, and to listen attentively to others, understand material, and provide instructions to all employees.
• Ability to understand and analyze financial details of the retail business.
• Ability to handle multi-million-dollar sales volume.
• Ability to work a full-time schedule including nights, weekends, and holidays.
• Ability to provide outstanding customer service in line with Dior expectations.
• At least 5 years of retail store management experience, preferably in a luxury product setting.

Required Skills

• Sales
• Team Management
• Customer Service
• Visual Merchandising
• Product Knowledge
• Stock Management
• Organization
• Management
• Retail Knowledge
• Customer Orientation
• Fashion Sensitivity
• Luxury Industry Knowledge
• Strong interpersonal, communication, organization, and follow-through skills.
• Sense of initiative and commercial creativity.
• Strong knowledge of the luxury industry with sensitivity consistent with the CD Brand.
• Perseverance and determination.
• Enthusiasm.
• Pride of belonging and passion for the product.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a commitment to working a schedule that includes nights, weekends, and holidays to meet business needs.

About the Role

Joby Aviation is seeking a General Manager to establish and lead its operations in the Kingdom of Saudi Arabia. This role involves building a new business from the ground up to support the future of urban air mobility in the region. The General Manager will be responsible for developing relationships, the operating model, and the strategy for launching a safe, compliant, and scalable air taxi service.

Reporting to Joby's senior leadership and collaborating with * headquarters teams, the General Manager will serve as the primary local representative for Joby in Saudi Arabia. This position requires a strategic thinker with strong business acumen, leadership capabilities, and the ability to navigate complex markets and build strategic partnerships. The role will drive government and municipal engagement, manage deal execution for joint ventures and M&A, and establish Joby's brand presence within the Kingdom.

Key Responsibilities

• Establish the foundational business structure for Joby's operations in the Kingdom of Saudi Arabia.
• Identify, build, and maintain relationships with local government entities, municipalities, and strategic partners.
• Source, evaluate, and execute mergers, acquisitions, joint ventures, and strategic partnerships within KSA.
• Lead cross-functional due diligence processes and manage the end-to-end execution of corporate development deals.
• Develop and implement a multi-year business strategy encompassing aircraft sales, business development, corporate development, government relations, OEM, manufacturing, and operations.
• Monitor local market trends, business opportunities, infrastructure developments, and consumer mobility preferences to identify and leverage opportunities for Joby.
• Collaborate with ******* headquarters functions to support global strategic initiatives and ensure the successful launch of a safe and compliant service in KSA.
• Gather market insights and work with marketing, business development, and communications teams to build a recognized Joby brand within KSA.
• Represent Joby at KSA events and with local press to drive awareness and early adoption.
• Provide regular performance updates to Joby's executive leadership and board of directors, identifying areas requiring support.

Qualifications and Requirements

• Bachelor's degree or equivalent experience.
• A minimum of 10 years of experience in M&A, Corporate Development, Program Management, Business Development, Government Relations, and/or Strategy.
• A minimum of 10 years of leadership experience with increasing levels of responsibility.
• Demonstrated ability as a strategic thinker with strong business acumen and structured problem-solving skills, evidenced by the delivery of large, complex projects or programs.
• Excellent communication and presentation skills, with the ability to influence at all levels, inspire teams, collaborate cross-functionally, and represent the organization effectively with external stakeholders.
• An entrepreneurial mindset suited for launching and scaling a new entity.
• Exceptional ability to build and execute a growth strategy.
• Extensive professional network within the KSA and the Middle East, with a proven ability to develop and maintain relationships.
• Fluent in both written and verbal English and Arabic.
• Ability to travel up to 30% of the time, including travel to the United States.
• Legally authorized to work in the Kingdom of Saudi Arabia, or the ability to be sponsored for a work visa.

Required Skills

• Mergers & Acquisitions (M&A)
• Corporate Development
• Program Management
• Business Development
• Government Relations
• Strategic Planning & Execution
• Leadership
• Strategic Thinking
• Business Acumen
• Problem-Solving
• Communication
• Presentation Skills
• Teamwork and Collaboration
• Entrepreneurial Mindset
• Growth Strategy Development and Execution
• Networking
• P&L Management
• Aviation Industry Experience
• Aerospace Industry Experience
• Business or Business Unit Scaling
• Government Relations within the Middle East
• Military Relations

Desired Qualifications

• MBA or an advanced degree in a relevant industry.
• Strong policy exposure and knowledge of regulatory frameworks (GACA, FAA, EASA).
• Proven track record of P&L management.
• Experience in the aviation or aerospace industry.
• Previous experience launching and scaling a business or business unit.
• Broad business experience in the Middle East.
• Experience in government and military relations and operations.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. The role requires the ability to travel up to 30% of the time, including to the United States.

About the Role

CBA Trade GmbH is seeking a Hospitality FF&E and OS&E Project Marketing Development Manager to join their team in Riyadh, Saudi Arabia. This role is integral to expanding CBA's hospitality business across Saudi Arabia and the GCC region. The successful candidate will be responsible for identifying new project opportunities, cultivating client relationships, and promoting CBA's FF&E and OS&E solutions from initial planning through procurement and execution. CBA Group, founded in 1994, offers global procurement, logistics, and customs support, with over three decades of experience in delivering reliable and cost-effective solutions for international projects. This is a full-time position within the Saudi Arabian market.

Key Responsibilities

• Identify and develop new hospitality project opportunities within Saudi Arabia and the GCC region.
• Build and maintain strong relationships with hotel owners, operators, developers, consultants, designers, and project management companies.
• Promote and market CBA Group's FF&E and OS&E procurement services to prospective clients.
• Track upcoming hotel developments, renovations, and hospitality investment projects to identify potential business.
• Coordinate with clients to thoroughly understand their project requirements and specific procurement needs.
• Support the preparation of project presentations, proposals, budgets, and strategic procurement plans.
• Collaborate with procurement, logistics, and operations teams to ensure seamless project execution, including managing After Sales Services & Orders.
• Attend industry events, exhibitions, networking meetings, and hospitality conferences to represent CBA and expand professional networks.
• Assist in the preparation of FF&E and OS&E budgets, detailed specifications, and procurement schedules.
• Conduct market research and competitor analysis to identify emerging business opportunities and market trends.
• Provide regular project pipeline reports and business development updates to management.
• Coordinate project communication effectively between clients, consultants, suppliers, and internal teams.
• Support contract negotiations and commercial discussions with stakeholders.

Qualifications and Requirements

• Bachelor's Degree in Business, Hospitality Management, Interior Design, Architecture, Marketing, or a related field.
• Minimum of 3 years of experience specifically in Hospitality FF&E and OS&E projects.
• Strong experience in Business Development, Project Coordination, Sales, or Hospitality Procurement.
• Fluent command of both Arabic and English (spoken and written) is mandatory.
• Strong networking and relationship-building skills are essential.
• Excellent communication, presentation, and negotiation abilities.
• Ability to work independently and manage multiple opportunities simultaneously.
• Willingness to travel within Saudi Arabia and internationally when required.
• Ability to read architectural drawings, interior design layouts, specifications, and Bills of Quantities (BOQs) is an advantage.
• Previous experience with hospitality procurement processes, understanding of hotel brands, and familiarity with international operators is beneficial.
• Knowledge of FF&E and OS&E sourcing and supply chains is advantageous.
• Knowledge of international hospitality standards and hotel project processes is an advantage.

Required Skills

• Hospitality Industry Experience
• Market Knowledge
• Business Development
• Project Coordination
• Sales
• Hospitality Procurement
• Networking
• Relationship Building
• Communication Skills
• Presentation Skills
• Negotiation Abilities
• Market Research
• Competitor Analysis
• Architectural Drawing Interpretation
• Interior Design Layout Interpretation
• Specification Interpretation
• BOQ Interpretation
• Hospitality Procurement Processes
• Hotel Brand Knowledge
• International Operator Knowledge
• FF&E Sourcing
• OS&E Sourcing
• Supply Chain Management
• International Hospitality Standards
• Hotel Project Processes

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a willingness to travel within Saudi Arabia and internationally as needed to fulfill job responsibilities.

About the Role

Deloitte is seeking experienced professionals to join its Human Capital practice, focusing on HR Transformation with a specialization in Oracle solutions. This role offers an opportunity to contribute to impactful projects within a leading professional services firm. You will play a key role in assisting clients with complex HR challenges and achieving their transformation objectives.

As part of the Oracle practice within HR Transformation, you will leverage your expertise to design and implement innovative solutions. The role involves collaboration with diverse teams, engagement with senior client stakeholders, and contributions to business development initiatives. Deloitte fosters an inclusive and collaborative culture, providing opportunities for professional growth.

Key Responsibilities

• Contribute to business development by developing proposals, responding to RFPs, and preparing client presentations, focusing on Oracle HCM Cloud solutions.
• Engage in pre-sales activities to showcase Oracle HCM capabilities by understanding client HR business processes and applying design thinking.
• Manage stakeholder relationships and collaborate with clients to understand their needs and address complex issues.
• Assist clients in establishing the required solution architecture to meet their HR Transformation objectives.
• Collaborate with the HR Transformation team and the wider Deloitte organization to design HR strategies aligned with client business objectives and identify operational improvements.
• Develop high-quality deliverables within agreed timelines to ensure client satisfaction.
• Partner with client HR functional leads and SMEs to ensure alignment of deliverables and manage issues and risks.
• Lead functional workstreams or teams, acting as a subject matter expert and ensuring the delivery of stream/project objectives, including task allocation and work review.
• Support project management activities to ensure timely and quality project delivery.
• Maintain composure in sensitive situations and escalate issues to leadership as needed.
• Organize insights and present findings and recommendations in a structured manner.
• Understand business functions, industry trends, and how Oracle HCM Cloud can provide support.
• Stay informed of regional and global trends to enhance client recommendations.
• Promote Oracle HCM internally within Deloitte.
• Contribute to practice development initiatives, including culture building and recruiting.
• Adhere to internal Deloitte Quality Risk Management (QRM) and Deal Review Board (DRB) processes.
• Develop and maintain relationships with Oracle HCM teams.
• Align personal work with client and Deloitte objectives and set priorities accordingly.

Qualifications and Experience

• 4 to 12 years of experience with Oracle HCM Cloud; experience with Oracle PeopleSoft and E-Business systems is also beneficial.
• Demonstrated experience in business development, pre-sales, and delivery/implementation is essential.
• Experience in consulting or an internal HR function is highly desirable.
• An undergraduate degree in IT, Technology, Business Administration, Finance, Engineering, or a relevant field. An MBA or a relevant master's degree is a plus.
• Good command of written and spoken English and Arabic.
• Certifications in related methodologies, including PMP, CIPD, SHRM, and Lean Six Sigma, are a plus.

Required Skills and Competencies

• Oracle HCM Cloud, Oracle PeopleSoft, Oracle E-Business Suite
• Business Development, Pre-sales, RFP Response, Client Presentations
• Stakeholder Engagement, HR Transformation, HR Strategy, HR Operations
• Project Management, Team Leadership, Problem-Solving
• Communication, Teamwork
• Proficiency in MS PowerPoint, MS Word, and MS Excel.
• Excellent communication and people skills, with a strong emphasis on teamwork.
• Demonstrated leadership and team-building capabilities.
• Ability to coach and mentor others.
• Ability to operate and understand project management disciplines.
• Strong analytical and problem-solving skills with good attention to detail.
• Ability to work independently and handle multiple tasks in a deadline-oriented environment with flexible work hours.

Work Location and Type

This full-time role is based in Riyadh, Saudi Arabia. Willingness to travel is required.

About the Role

Apparel Group is seeking a dynamic and experienced Cluster Manager to oversee the operations and financial performance of a select group of retail stores for a specific brand within a designated region in Saudi Arabia. This pivotal role is responsible for driving sales growth, ensuring unparalleled customer service, effectively managing and developing store teams, and upholding stringent company standards. The Cluster Manager will leverage market analysis and financial oversight to optimize store performance, manage inventory, and execute strategic promotional and marketing campaigns in collaboration with the Area Sales Manager and brand teams to achieve overarching business objectives.

Key Responsibilities

• Oversee the daily operations of a smaller group of retail stores within a designated area for a specific brand, ensuring smooth and efficient functioning.
• Conduct regular audits of store operations and facilities to ensure strict compliance with company standards, policies, and procedures, with a focus on productivity, efficiency, safety, and security.
• Direct the opening of new stores within the cluster by coordinating essential resources such as staff, merchandise, and logistics, and manage the closing of existing stores as required.
• Adhere to and rigorously enforce Company SOPs, policies, procedures, and loss prevention audit guidelines across all assigned stores, implementing corrective actions for any non-compliance.
• Oversee the implementation and consistent execution of Visual Merchandising guidelines across all stores within the cluster.
• Monitor and analyze sales performance by comparing actual sales against weekly targets, previous year's performance, and projections, taking decisive corrective actions in coordination with relevant departments.
• Set strategic sales targets for stores within the cluster to maximize profitability, considering market conditions and store-specific factors.
• Review and monitor stock level reports, collaborating with the brand team to ensure optimal inventory levels are maintained.
• Monitor inventory movement and implement necessary actions to minimize shrinkage and optimize stock turnover.
• Ensure exceptional customer service standards are met and exceeded across all stores by actively coaching store teams and setting high service benchmarks.
• Maintain and enhance the overall standards of customer service within the cluster, regularly assessing and improving the customer experience.
• Address customer inquiries and concerns promptly and effectively, striving to surpass customer expectations.
• Recruit, train, and develop store staff on effective sales techniques, customer service best practices, teamwork, and brand-specific requirements.
• Evaluate the performance of store employees annually, fostering open communication through regular coaching and motivation.
• Schedule and conduct regular staff meetings to communicate goals, performance expectations, and provide constructive feedback.
• Monitor and manage staff scheduling and leave approvals for store managers, ensuring adequate coverage and efficient store operations.
• Utilize market insights to identify opportunities for growth and adapt store strategies accordingly within the cluster.
• Stay informed about market trends, consumer behavior, and competitor activities specific to the assigned brand and geographical area.
• Communicate key business drivers, merchandise issues, and other relevant information to the Area Sales Manager, Retail Operations Manager, and other key stakeholders.
• Prepare and present regular reports on store performance, detailing successes, challenges, and actionable recommendations for improvement.

Qualifications and Requirements

• A minimum of 5-10 years of experience in retail management.
• A proven track record of successfully overseeing multiple retail stores, with at least 2-3 years in a multi-store management role, such as a multi-unit store manager.
• Experience in the fashion or related retail industries is highly desirable.

Required Skills

• Operations Management
• Sales Growth
• Customer Service Excellence
• Team Management and Development
• Market Analysis
• Financial Oversight
• Inventory Management
• Visual Merchandising
• Loss Prevention
• Recruitment and Training
• Performance Evaluation
• Reporting and Communication

Work Environment

This is a full-time position based in Saudi Arabia, overseeing a cluster of retail stores for Apparel Group.

About the Role

Al-Futtaim Group, a diversified regional business headquartered in Dubai, UAE, is seeking an experienced Supply Chain Manager. This role will lead the end-to-end Parts supply chain function for the BYD & Denza brands across the Kingdom of Saudi Arabia, based in Riyadh. The position is critical for scaling the Aftersales footprint and significantly impacts Aftersales profitability, parts availability, and customer experience, serving as the primary KSA supply chain interface with the OE principal.

Established in the 1930s, Al-Futtaim Group operates across five divisions: automotive, financial services, real estate, retail, and healthcare, employing over 35,000 people in more than 20 countries. The group partners with over 200 global brands, driven by a commitment to entrepreneurship and customer focus.

Key Responsibilities

• Define and execute the Parts supply chain strategy for BYD & Denza in KSA, including forecasting, replenishment cycles, stocking norms, and obsolescence management.
• Develop and maintain demand forecasting models aligned with vehicle parc growth, seasonality, marketing campaigns, and warranty cycles.
• Set strategic inventory targets across the Central Distribution Center (CDC) and branch locations to optimize fill rates, ensure parts availability, and manage working capital.
• Govern key inventory performance indicators (KPIs) such as stock turn, first-pick fill rate, back-order ratio, aging stock, and obsolescence provisions.
• Drive inventory accuracy through rigorous cycle counting procedures, governance routines, and adherence to Enterprise Resource Planning (ERP) discipline.
• Standardize parts operations across all branch locations, including replenishment cycles, Very Order Replacement (VOR) processes, and emergency order management.
• Act as the primary KSA counterpart to BYD HQ supply chain teams, managing ordering, allocations, and supply commitments.
• Manage OE order cycles, establish clear escalation routes, and ensure timely resolution of shortages or supply chain disruptions.
• Negotiate supply terms, conduct pricing reviews, and establish service-level commitments with OE and third-party vendors.
• Oversee inbound and outbound logistics, including customs clearance, freight optimization, and efficient last-mile distribution to branches.
• Drive warehouse productivity, optimize warehouse layout, and ensure adherence to safety, quality, and Health, Safety, and Environment (HSE) standards.
• Deliver comprehensive monthly supply chain performance reviews to Aftersales and brand leadership teams.
• Develop and maintain dashboards providing insights into inventory health, OE order performance, and branch availability.
• Partner with Aftersales, Service, Sales, Finance, and IT departments to align supply chain decisions with commercial priorities.
• Provide supply chain support for new branch openings, brand expansions, and product launch readiness.

Qualifications and Requirements

• Bachelor's degree in Supply Chain Management, Engineering, Business Administration, or a related discipline. An MBA or a professional supply chain certification (*, CPIM, CSCP) is preferred.
• A minimum of 13 to 20 years of progressive experience in automotive Parts supply chain management.
• Strong exposure and proven track record in Central Distribution Center (CDC) operations, branch operations, and Original Equipment (OE) management.
• Demonstrated success in establishing or transforming parts operations within multi-branch dealer networks.
• Solid working knowledge of automotive ERP systems and Business Intelligence (BI) reporting tools.
• Previous experience in the GCC or Saudi Arabian market is strongly preferred.

Required Skills

• Strong commercial and analytical mindset with a deep understanding of automotive parts economics.
• Hands-on capability in inventory planning and demand forecasting.
• Proven ability in OE/principal stakeholder management at the Headquarter (HQ) level.
• Operational excellence orientation across both CDC and branch operations.
• Proficiency in advanced ERP and BI tools, including SAP, Oracle, Kerridge, and Power BI.
• Strong leadership and team development skills.
• Excellent negotiation, problem-solving, and decision-making abilities, particularly under pressure.
• Expertise in Supply Chain Strategy & Planning, Inventory Management & Operations, OE & Vendor Management, Warehousing & Logistics, Reporting & Analytics, and Stakeholder Management.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within the Al-Futtaim Automotive division, specifically supporting the BYD and Denza brands.