About the Role
NeoStats Analytics, a data and analytics firm established in 2022 with headquarters in the UAE and operations in India and the UK, is seeking a Controls and Governance Consultant for a 10-month contract role in Riyadh, Saudi Arabia. The company focuses on transforming clients into data-driven organizations through end-to-end data and analytics solutions. This position is critical for maintaining operational discipline, accuracy, and compliance within the cards function, serving as the primary control point to safeguard processes and ensure information integrity.
Role Overview and Responsibilities
The Controls and Governance Consultant will be responsible for reviewing partner deliverables, ensuring the accuracy of customer-facing information and internal documentation, and verifying adherence to contractual and regulatory standards. This role requires a detail-oriented individual capable of effectively influencing stakeholders and enforcing established standards.
- Act as the internal point of accountability for governance within the cards team, ensuring compliance with agreed standards and procedures.
- Review partner and vendor reports to validate adherence to regulatory, contractual, and operational requirements.
- Monitor contractual timelines, identifying expired or nearing expiration agreements and escalating for timely renewal or closure.
- Oversee telesales scripts and operations to confirm the accuracy of cardholder communications and consistency with product documentation.
- Ensure customer-facing channels, including websites and applications, present accurate, consistent, and up-to-date information across all card products and offers.
- Review and maintain Standard Operating Procedures (SOPs) for card business functions, ensuring their relevance, accuracy, and timely updates.
- Audit marketing and product collateral to prevent the dissemination of obsolete or conflicting content across digital and print platforms.
- Conduct detailed reviews of contracts, agreements, and business cases before escalation for leadership review.
- Provide direct support to the Head of Cards in daily governance and oversight, acting as a trusted control point for critical documents and processes.
- Collaborate with product managers, operations teams, telesales, and external vendors to align practices with contractual and compliance requirements.
- Persuasively influence internal and external stakeholders to drive corrective actions, enforce accuracy, and close identified gaps.
Qualifications and Experience
The ideal candidate will possess a strong background in governance, compliance, and documentation management, preferably within financial services or payment products. A proven ability to review and interpret contracts, partner agreements, and reports is essential.
- Mandatory fluency in both English and Arabic.
- Proven ability to review and interpret contracts, partner agreements, and reports.
- Excellent communication and stakeholder management skills, with the ability to persuade, influence, and ensure follow-through to closure.
- A proactive and persistent approach, capable of balancing control responsibilities while maintaining strong working relationships.
- Comfortable working within card product teams and supporting senior leadership directly.
- Strong governance, compliance, and documentation management experience, preferably within financial services or payment products.
- Relevant experience of 8-10 years.
Required Skills
- Governance and Compliance
- Documentation Management
- Contract Interpretation
- Stakeholder Management
- Persuasion and Influence
- Attention to Detail
- Financial Services and Payment Products knowledge
- English and Arabic Language Proficiency
Contract Details and Location
This is a 10-month contract position based on-site in Riyadh, Saudi Arabia.