ReceptionistFull-time Receptionist Jobs With No Experience in Riyadh

More than 83 Full-time Receptionist Jobs With No Experience in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!



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Patient Receptionist

Patient Receptionist

Jathr Medical Company

SR 4,000 - 5,000 / Month dotFull-time
Interviewing patients, recording their personal data, identifying appointments for prior booking or their immediate needs from clinics, and coordinating patient movement within the center to ensure a smooth and organized experience, filling out the forms used at reception and entering data into the automated system and the center's information network, completing financial transactions, arranging appointment turns, and transferring the patient to the required clinic for waiting, preparing daily reception reports, waiting lists, and clinics, and maintaining good communication with patients and the internal team, while adhering to the approved service and quality standards. Proficiency in English, both spoken and written, is required to enable the employee to communicate effectively with patients, visitors, and the team. 6 working days a week Main duties and tasks Receiving patients and visitors and welcoming them in a professional and friendly manner. Answering phone calls, WhatsApp messages, and general inquiries accurately and politely. Booking, modifying, or canceling appointments according to approved policies and with precision. Ensuring that patient data is recorded accurately and completely in the system. Following up on patients' daily attendance and organizing the flow of entry and exit in the reception area. Coordinating with doctors and the internal team regarding appointments and daily updates. Clarifying essential services and approved prices to patients when needed, within the limits of the job role. Supporting the patient experience from the first point of contact until the completion of the visit procedures. Politely addressing patient inquiries and feedback and elevating necessary matters to the direct supervisor. Adhering to internal policies related to appointments, privacy, and professional appearance. Preparing and following up on any reports or operational lists related to reception as directed by management. Working in full cooperation with the team within a mixed work environment and with high professionalism. Using both Arabic and English in communication with patients when necessary.

breifcase0-1 years

locationAl Mughrazat, Riyadh

about 1 month ago
Secretary

Secretary

📣 Job AdNew

Note Real Estate Company

Full-time

نبذة عن الدور

تعلن شركة نوت العقارية عن حاجتها لشغل وظيفة سكرتير. يتطلب هذا الدور دعمًا إداريًا فعالًا للمدير أو الإدارة من خلال مجموعة من المهام المكتبية والتنظيمية لضمان سير العمل بسلاسة.

المهام والمسؤوليات الرئيسية

  • كتابة وتدوين الملاحظات، ونسخ المراسلات والتقارير ومحاضر الاجتماعات، مع مراجعتها وتنسيقها وفقًا لمعايير المكتب.
  • تلقي المكالمات الهاتفية من الموظفين والعملاء الخارجيين، وفرزها وتوجيهها، وتسجيل الرسائل الهاتفية، والإجابة على استفسارات المتصلين، وتحويل المكالمات إلى الأشخاص المعنيين.
  • التعامل مع البريد الوارد والصادر، وفحص المراسلات البريدية، وتسجيلها، وتوزيعها على الأقسام المعنية.
  • تنسيق طلبات الاجتماعات والمواعيد، وجدولة اجتماعات المشاركين، وتحديد أوقات الاجتماعات، وتأمين قاعات الاجتماعات، وتحضير جداول الأعمال.
  • إنشاء وصيانة أنظمة لحفظ الملفات والسجلات، وضمان حفظ جميع المستندات بشكل منتظم ومنظم.

المؤهلات المطلوبة

يجب أن يمتلك المتقدم مؤهلاً في مجال السكرتارية، ويفضل أن يكون حاصلاً على درجة البكالوريوس في تخصص ذي صلة. لا توجد متطلبات خبرة محددة مذكورة في الإعلان.

طبيعة العمل

سيتم العمل في مقر شركة نوت العقارية. لم يتم تحديد نوع العمل (دوام كامل/جزئي) أو تفاصيل الراتب في الإعلان.

المهارات الأساسية

تتطلب هذه الوظيفة مهارات تنظيمية قوية، وقدرة على إدارة الوقت بفعالية، ومهارات تواصل ممتازة شفهيًا وكتابيًا. كما يجب أن يتمتع المتقدم بالقدرة على التعامل مع المكالمات الهاتفية والزوار بمهنية، والقدرة على استخدام برامج المكتب الأساسية.

الدعم الإداري

يشمل الدور تقديم الدعم المباشر للمدير أو الإدارة، والمساهمة في تنسيق المشاريع الأساسية، وإدارة جدول الأعمال لضمان كفاءة العمليات اليومية.

breifcase0-1 years

locationRiyadh

2 days ago
Reception Administrator

Reception Administrator

📣 Job Ad

Evolution Services

Full-time

About the Reception Administrator Role

Evolution Services is seeking a Reception Administrator to join our team in Riyadh, Saudi Arabia. This role is integral to maintaining a professional company image and ensuring the smooth execution of daily operations. The Reception Administrator will act as the primary point of contact for visitors, clients, and suppliers, while also providing essential administrative support across commercial, HR, and project management functions.

Key Responsibilities

  • Professionally greet and assist all visitors, clients, and suppliers upon arrival.
  • Answer and route incoming phone calls, WhatsApp messages, and general email inquiries to the appropriate departments.
  • Manage the reception area, including booking meeting rooms, controlling visitor access, arranging hospitality services, and coordinating courier services.
  • Provide translation assistance for company brochures and project-related documents from English to Arabic.
  • Support the commercial team by managing vendor communications, maintaining commercial filing systems, and providing documentation support.
  • Assist with project administration tasks such as booking accommodation, arranging travel, managing accreditations, and coordinating daily requirements for project staff.
  • Handle inquiries received through official social media inboxes.
  • Coordinate departmental social communications, including announcements, notices, staff events, and updates.
  • Assist HR with onboarding paperwork and coordinate annual staff ticket bookings.

Qualifications and Experience

  • 1 to 3 years of experience in a reception, administrative support, or HR assistance role is preferred.
  • Strong interpersonal skills for effective interaction with a diverse range of individuals.
  • Excellent organizational skills and a logical approach to problem-solving, with a keen attention to detail.
  • High proficiency and comfort working with Microsoft Excel and Word.
  • Fluent and confident in speaking, reading, and writing in both Arabic and English.
  • Familiarity with basic social media platform management, including Instagram, LinkedIn, and WhatsApp Business.
  • Must be organized, proactive, and capable of multitasking while maintaining strict confidentiality.

Required Skills

  • Communication
  • Organizational Skills
  • Attention to Detail
  • Microsoft Excel
  • Microsoft Word
  • Social Media Handling

Work Environment and Location

This is a full-time position based at our offices in Riyadh, Saudi Arabia, specifically in the Al Faisaliyah area (Exit 18). The role requires a proactive individual capable of managing multiple tasks with precision and maintaining confidentiality.

breifcase0-1 years

locationRiyadh

11 days ago
Concierge Receptionist | Premium Customer Experience

Concierge Receptionist | Premium Customer Experience

📣 Job AdNew

Wosol Concierge

Full-time

About the Role

Wosol Concierge is seeking a professional and service-oriented Concierge Receptionist to join a premium customer experience project in Riyadh. This role is ideal for an individual who thrives on guest interaction, possesses a strong understanding of luxury service standards, and can manage requests with professionalism, accuracy, and calm communication. As the first point of contact, you will play a crucial role in creating a positive and memorable experience for all visitors, ensuring their needs are met efficiently and courteously.

Key Responsibilities

  • Welcome guests and provide a positive first impression.
  • Assist visitors with directions, information, and service inquiries.
  • Register and coordinate guest requests clearly and accurately.
  • Coordinate with service teams, valet, restaurants, boutiques, and internal departments to fulfill guest needs.
  • Follow up on all requests until their satisfactory completion.
  • Support guest service tracking and contribute to daily reporting.
  • Handle complaints or concerns professionally and escalate them to the appropriate channels when required.
  • Maintain strict confidentiality and protect guest information at all times.

Qualifications and Requirements

  • Previous experience in reception, hospitality, customer service, retail, or concierge services is preferred.
  • Strong communication and interpersonal skills are essential for effective guest interaction and team coordination.
  • A professional attitude and an excellent customer service mindset are paramount.
  • The ability to remain calm, organized, and efficient during busy periods is crucial.
  • Good follow-up and coordination skills are necessary to ensure requests are managed effectively.
  • English language skills are considered an advantage for this role.
  • Availability to work shifts is required.
  • 0-1 year of experience is preferred.

Required Skills

  • Customer Service
  • Communication
  • Interpersonal Skills
  • Concierge Services
  • Hospitality
  • Retail
  • Luxury Retail
  • VIP Guest Services
  • Attention to Detail
  • Service Ownership
  • Ability to coordinate between multiple teams
  • Comfortable working in a premium guest-facing environment

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a premium guest-facing environment, requiring adaptability to work shifts as needed.

breifcase0-1 years

locationRiyadh

about 8 hours ago
Telephone Operator

Telephone Operator

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. The Telephone Operator serves as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

W Hotels aims to ignite travelers' curiosity and expand their worlds through experiences that open doors and minds. With an adaptable spirit, W Hotels is known for reinventing luxury. Their service philosophy, "Every Need / Every Time," brings guests' passions to life. The company welcomes individuals who are original, innovative, and forward-thinking.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns.
  • Operate the telephone switchboard station to manage incoming and outgoing calls.
  • Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Advise guests of any messages received.
  • Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate and deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests experiencing problems to the provider's customer support line.
  • Test communications equipment regularly to ensure it is functioning properly.
  • Respond to special requests from guests with unique needs.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed.
  • Follow all company policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to the manager.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information.
  • Protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Communication

Work Environment and Additional Information

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role is not remote. W Hotels is part of Marriott International, an equal opportunity employer committed to an inclusive workplace where the unique backgrounds of all associates are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

8 days ago
Office Administrator Riyadh

Office Administrator Riyadh

📣 Job Ad

LivaNova

Full-time

About the Role

LivaNova is seeking a highly organized, proactive, and detail-oriented Office Administrator to oversee the daily administrative operations of its new office in Riyadh, Saudi Arabia. This role is central to ensuring a smooth and efficient work environment, managing office resources, supporting staff, and contributing to a positive workplace culture. The successful candidate will play a key role in the foundational operations of the Riyadh office.

Key Responsibilities

  • Provide office leadership and comprehensive administrative support to the team.
  • Handle a wide variety of administrative support activities, including business-sensitive and confidential information.
  • Manage day-to-day office operations to ensure a well-organized and professional environment.
  • Coordinate and oversee administrative tasks such as scheduling, office supplies management, mail handling, and record-keeping.
  • In coordination with HR, manage employment contracts through the online portal and maintain employee visa and work permit documentation.
  • Manage the monthly payroll process in collaboration with HR and Finance departments.
  • Supervise and support administrative staff and office reception as needed.
  • Act as the primary point of contact for office vendors, service providers, and building management.
  • Maintain and manage office budgets, expenses, and petty cash.
  • Assist with the onboarding of new employees, including workstation setup and orientation.
  • Organize company events, meetings, and team-building activities.
  • Ensure compliance with health and safety regulations and company policies.
  • Manage calendars, prepare reports, and support senior management with administrative tasks.
  • Monitor office efficiency and implement improvements where necessary.

Qualifications and Requirements

  • Proven experience as an Office Administrator, Administrative Specialist, or in a similar role.
  • Fluency in both Arabic and English is essential.
  • Excellent organizational and multitasking abilities.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and other relevant office management tools.
  • Ability to handle sensitive information with the utmost confidentiality and professionalism.
  • A problem-solving mindset with a keen attention to detail.
  • Willingness and ability to work a flexible schedule when necessary.
  • Demonstrated knowledge and understanding of compliance topics.
  • A Bachelor's degree from an accredited university or college, or a high school diploma.

Required Skills

  • Office Leadership
  • Administrative Support
  • Handling Business-Sensitive and Confidential Information
  • Office Operations Management
  • Scheduling
  • Office Supplies Management
  • Mail Handling
  • Record-Keeping
  • Employment Contract Management
  • Visa/Work Permit Management
  • Payroll Process Management
  • Supervising Administrative Staff
  • Vendor Management
  • Office Budget Management
  • Expense Management
  • Petty Cash Management
  • Onboarding New Employees
  • Event Organization
  • Meeting Organization
  • Team-Building Activity Organization
  • Health and Safety Compliance
  • Company Policy Compliance
  • Calendar Management
  • Report Preparation
  • Office Efficiency Monitoring
  • Process Improvement
  • Organizational Skills
  • Multitasking Abilities
  • Written Communication Skills
  • Verbal Communication Skills
  • Microsoft Office Suite Proficiency
  • Other Office Management Tools Proficiency
  • Confidentiality
  • Professionalism
  • Problem-Solving Skills
  • Attention to Detail
  • Flexible Schedule Availability
  • Knowledge of Compliance Topics

Work Environment and Details

This is a full-time position for an Office Administrator at LivaNova, located in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. The position involves overseeing the daily administrative operations of the office, ensuring a professional and efficient workplace.

breifcase0-1 years

locationRiyadh

11 days ago
Office Administrator

Office Administrator

📣 Job Ad

MillerKnoll

Full-time

About the Office Administrator Role

MillerKnoll is seeking a dedicated Office Administrator to join our team in Riyadh, Saudi Arabia. This role is essential for providing comprehensive sales and administrative support to the KSA-based sales team, ensuring the smooth day-to-day operations of the entity, and maintaining a well-presented showroom. The Office Administrator will serve as the backbone of our KSA operations, managing back-of-house functions and contributing to an exceptional customer experience, aligning with MillerKnoll's purpose to design for the good of humankind.

Key Responsibilities

  • Provide comprehensive sales and administrative support to the KSA-based sales team.
  • Manage all back-of-house functions and support the daily operations of the KSA entity, including office-related activities.
  • Handle incoming calls and emails directed to MillerKnoll KSA, ensuring timely and professional responses.
  • Maintain high service standards across all touchpoints to ensure an exceptional customer experience.
  • Oversee daily office requirements, including the purchasing of supplies, stationery, CMF materials, software, and miscellaneous equipment.
  • Coordinate local and international shipments using the FedEx software manager.
  • Act as the primary point of contact for the IT department regarding office-related IT issues.
  • Assist with hotel and travel arrangements for the team as required.
  • Maintain an up-to-date log of monthly attendance and annual leave records in Excel and share it with the Administration Manager.
  • Support Dealers and Market Managers with project tracking and CRM activities.
  • Manage company portal activities and deliver administrative assistance to Dealers and Market Managers as required.
  • Navigate government and company portals to ensure the smooth issuance of PRO/GRO requests.
  • Collaborate with local service partners to facilitate required processes relating to MillerKnoll KSA.
  • Ensure the showroom is well presented at all times.

Qualifications and Requirements

  • A good level of education is essential.
  • Excellent spoken and written English is required.
  • Fluency in verbal and written Arabic is preferred.
  • Previous experience in administration or sales support is necessary.
  • The ability to communicate effectively at all levels, both by telephone and face-to-face.
  • Proficiency in computer skills, including Microsoft Word, Excel, and email.
  • Strong organizational skills are essential.
  • A good level of financial awareness is required.
  • A professional, friendly, and confident demeanor.
  • Must be well-presented and smartly dressed.
  • Ability to keep the work area tidy at all times.
  • Capability to deal with irate customers with confidence and maintain a calm approach during stressful situations.
  • Willingness to work on own initiative.
  • Flexibility in approach and working style.
  • A mature attitude is essential.

Required Skills

  • Sales Support
  • Administrative Support
  • Customer Service
  • Purchasing
  • Shipment Coordination
  • IT Support (Office Related)
  • Travel Arrangements
  • Record Keeping
  • Project Tracking
  • CRM (*********** experience preferred)
  • Company Portal Management
  • PRO/GRO Request Processing
  • Effective Communication
  • Microsoft Word
  • Microsoft Excel
  • Email Management
  • Organization
  • Financial Awareness

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a proactive individual who can manage daily office needs and support the sales team effectively. The company values sustainability, equity, and beauty in its operations.

breifcase0-1 years

locationRiyadh

11 days ago
Welcome Ambassador

Welcome Ambassador

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. This role is central to creating memorable guest journeys by ensuring exceptional first impressions and farewells, aligning with W Hotels' philosophy of awakening guest passions.

Key Responsibilities

  • Provide a range of services to guide guests through their arrival and departure processes.
  • Take initiative to ensure guest satisfaction from arrival to departure.
  • Manage operational needs and proactively address guest requests.
  • Complete required reports and administrative tasks.
  • Share local area information to enhance the guest experience.
  • Adhere to company policies and procedures to maintain a safe workplace.
  • Maintain confidentiality of company and guest information.
  • Protect company assets and uphold quality standards.
  • Maintain a professional uniform, appearance, and communication style.

Qualifications and Requirements

  • High school diploma or *** equivalent is preferred.
  • No specific work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Exceptional guest arrival and guest services skills.
  • Strong customer service orientation.
  • Excellent communication abilities.
  • Effective problem-solving skills.

Work Environment and Details

This full-time, non-management position is located in the Financial District, Riyadh, Saudi Arabia. The role requires standing, sitting, or walking for extended periods. Candidates must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing more than 75 pounds with assistance. W Hotels is part of Marriott International, fostering a culture of curiosity and innovation.

breifcase0-1 years

locationRiyadh

8 days ago
Welcome Ambassador

Welcome Ambassador

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. This role is responsible for creating a positive first and last impression for guests, ensuring each interaction is personalized and contributes to a memorable stay. As a Guest Arrival Expert, you will take initiative to address operational needs and enhance the guest journey through a hands-on approach. This is a full-time, non-management position within the Rooms & Guest Services Operations department.

Key Responsibilities

  • Provide a range of services to assist guests with their arrival and departure processes.
  • Proactively identify and address operational needs and guest requests within the hotel space.
  • Complete necessary reports and share relevant local area information to enhance the guest experience.
  • Ensure all guest transactions are integrated seamlessly into their overall stay experience.
  • Contribute to maintaining a safe workplace by adhering to company policies and procedures.
  • Uphold company confidentiality and protect company assets.
  • Maintain high standards in all guest interactions and operational tasks.
  • Ensure professional uniform, personal appearance, and communication align with W Hotels' brand standards.

Qualifications and Requirements

  • High school diploma or *** equivalent is preferred.
  • No prior related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.
  • Ability to stand, sit, or walk for extended periods.
  • Willingness to adopt a hands-on approach to work.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Ability to move, lift, carry, push, pull, and place objects weighing over 75 pounds with assistance.

Required Skills

  • Guest Arrival
  • Guest Services
  • Customer Service
  • Communication
  • Problem-Solving

Work Location and Type

This is a full-time, non-management position located at W Hotels in Riyadh, Saudi Arabia. The specific address is Financial District, Area 1 Al Aqeeq Street, 13519. This role is not remote.

breifcase0-1 years

locationRiyadh

8 days ago
Controller-Rooms

Controller-Rooms

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Controller-Rooms to join their team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. As a Controller-Rooms, you will contribute to the success of the Rooms & Guest Services Operations by ensuring smooth guest experiences from check-in to check-out.

W Hotels is part of Marriott International, a global leader in hospitality, and is committed to creating vibrant experiences and embracing new perspectives. If you possess a unique outlook and a creative spirit, W Hotels invites you to explore your potential.

Key Responsibilities

  • Assign rooms based on guest requests and preferences when possible.
  • Pre-register designated guests and prepare key packets.
  • Organize and coordinate check-in and pre-registration procedures for arriving groups.
  • Review, track, and accommodate requests for room or check-out changes, communicating status to appropriate staff.
  • Confirm reservations and cancellations.
  • Review out-of-order rooms daily.
  • Ensure rates match market codes and document any exceptions.
  • Verify and adjust guest billing.
  • File guest paperwork or documentation.
  • Process all guest check-ins and check-outs.
  • Activate room keys.
  • Secure valid payment.
  • Identify any over-commitments.
  • Perform duplicate reservation checks and block rooms accordingly.
  • Run daily reports to monitor operations.
  • Follow up with guests to ensure satisfaction with resolved requests or issues.
  • Receive, record, and relay messages accurately and legibly.
  • Adhere to all company policies and procedures.
  • Maintain a clean and professional uniform and personal appearance.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Communicate with others using clear and professional language.
  • Prepare and review written documents accurately.
  • Answer telephones using appropriate etiquette.
  • Coordinate tasks and collaborate with other departments.
  • Serve as a departmental role model.
  • Develop and maintain positive working relationships with others.
  • Support the team to achieve common goals.
  • Comply with quality assurance standards.
  • Stand, sit, or walk for extended periods.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • Less than 1 year of related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Guest Services
  • Customer Service
  • Communication
  • Problem-solving
  • Teamwork
  • Computer Systems
  • POS Systems

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion, valuing the unique backgrounds of its associates and providing access to opportunity for all.

breifcase0-1 years

locationRiyadh

8 days ago
Controller-Rooms

Controller-Rooms

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Controller-Rooms to join its team. This is a full-time, non-supervisory position, offering an opportunity for individuals with 0-1 year of experience to launch their careers in hotel operations. The Controller-Rooms plays a vital role in ensuring seamless guest experiences by managing room assignments, check-in/check-out processes, and guest satisfaction.

Brand Philosophy

W Hotels' mission is to ignite curiosity and broaden horizons, creating a space where life can be experienced. The brand is renowned for redefining luxury standards globally, driven by a spirit of bold innovation and a service culture based on the principle of "Whatever/Whenever." Joining W Hotels means becoming part of a portfolio of brands under Marriott International, where you can bring your best self, work with purpose, be part of a great global team, and become the best version of yourself.

Key Tasks and Responsibilities

  • Assign rooms according to guest requests and preferences as much as possible.
  • Check in pre-registered guests and prepare key packets.
  • Organize and coordinate check-in and pre-registration procedures for arriving groups.
  • Review, track, and fulfill requests for room changes or extensions when possible, informing relevant staff of the status.
  • Confirm reservations and cancellations.
  • Review unavailable rooms daily.
  • Ensure rates match market codes and document any exceptions.
  • Verify and adjust guest bills.
  • Archive guest folios or documents.
  • Process all guest check-ins and check-outs.
  • Activate room keys.
  • Secure correct payment.
  • Identify any over-commitments.
  • Perform duplicate reservation checks and book rooms accordingly.
  • Run daily reports to monitor operations.
  • Follow up with guests to ensure their requests have been met or their problems resolved to their satisfaction.
  • Receive, record, and relay messages accurately, completely, and with the urgency required.
  • Follow all company policies and procedures.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge each guest according to company standards.
  • Anticipate and exceed guest service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Prepare and review written documentation accurately and completely.
  • Answer telephones using appropriate etiquette.
  • Coordinate tasks and work with other departments effectively.
  • Act as a role model for the department.
  • Develop and maintain positive working relationships with others.
  • Support the team to achieve common goals.
  • Comply with quality assurance standards.
  • Stand or sit, or walk for extended periods of time.
  • Input and access information using a computer and/or point of sale system.
  • Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
  • Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

  • High school diploma or equivalent.
  • Less than one year of relevant work experience.
  • No supervisory experience required.
  • No specific licenses or certifications required.

Required Skills

  • Guest request management.
  • Reservation confirmation.
  • Bill verification.
  • Payment processing.
  • Report generation.
  • Customer service excellence.
  • Professional communication (verbal and written).
  • Teamwork and collaboration.
  • Computer and point-of-sale system operation.

Additional Information

Marriott International is committed to being an equal opportunity employer and welcomes everyone and provides access to opportunities. The company actively promotes an environment where the unique backgrounds of employees are celebrated, recognizing that their greatest strength lies in the rich blend of culture, talent, and experience. The company is committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable laws.

breifcase0-1 years

locationRiyadh

8 days ago
Guest Service Agent / Associate

Guest Service Agent / Associate

📣 Job AdNew

Hilton

Full-time

About the Role

Hilton is seeking a dedicated Guest Service Agent/Associate to join their team in Saudi Arabia. This full-time position is designed for individuals with 0-1 years of experience who are committed to delivering exceptional hospitality. The role involves direct guest interaction, focusing on ensuring smooth check-in and check-out processes while upholding Hilton's service standards.

As a Guest Service Agent, you will contribute to creating positive guest experiences by providing outstanding service, sharing knowledge of hotel services and the local area, and proactively addressing guest needs. This role offers an opportunity for professional growth within a workplace culture that emphasizes integrity, leadership, teamwork, ownership, and a focus on the present.

Key Responsibilities

  • Welcome guests upon arrival, manage the check-in process by verifying details, assigning rooms, issuing keys, and offering assistance with luggage or welcome materials.
  • Facilitate an efficient check-out experience by processing departures accurately, verifying charges, handling payments, issuing receipts, and using the point-of-sale system.
  • Provide guests with information on hotel services, including room types, rates, promotions, and relevant local area details to address inquiries effectively.
  • Promote hotel services and amenities, utilizing up-selling techniques to enhance revenue.
  • Respond promptly and effectively to guest requests, resolve concerns with care and urgency, and manage messages and communications efficiently.

Required Attributes

  • A commitment to providing warm and welcoming hospitality.
  • A dedication to acting with integrity and doing the right thing.
  • Demonstrated potential for leadership.
  • A belief in the effectiveness of teamwork.
  • A sense of ownership and accountability.
  • A focus on the present, demonstrating urgency and discipline.

Experience and Skills

This role requires 0-1 years of experience. Key skills include a strong foundation in hospitality principles, integrity in all actions, leadership potential, teamwork capabilities, a sense of ownership, and the ability to focus on the present moment with discipline and urgency.

Work Context

This is a full-time position based in Saudi Arabia with Hilton. The role is integral to the guest experience, requiring consistent interaction and service delivery.

breifcase0-1 years

locationRiyadh

6 days ago