Saudis only Jobs in Saudi Arabia

About the Role

Vertex Pharmaceuticals is seeking a Senior Medical Science Liaison (Sr MSL) specializing in Nephrology to join our team in Jeddah, Saudi Arabia. This full-time role is essential for building and maintaining scientific relationships with healthcare professionals (HCPs) and thought leaders within the medical and academic communities. The Sr MSL will be responsible for the ethical and timely dissemination of clinical and scientific information regarding Vertex's compounds. This role will significantly contribute to shaping the medical plan and Medical Affairs strategy by integrating external stakeholder insights.

The Sr MSL will engage HCPs to address scientific, educational, and research needs, providing the latest emerging data in response to specific inquiries. This position requires a deep understanding of the assigned therapeutic area and the ability to manage complex stakeholder relationships to foster scientific engagement and support the appropriate use of Vertex medicines.

Key Responsibilities

• Develop and foster effective and trusting relationships with Key Opinion Leaders (KOLs) and identify and engage other appropriate HCPs, leading to scientific engagement with a broad network of IgAN care providers and opinion leaders.
• Understand the inter-relationships within and between academic centers to enhance KOL and HCP engagements.
• Consistently incorporate all aspects of the Scientific Engagement Model (SEM) into all interactions, enhancing the quality of interactions and overall relationships.
• Independently integrate the medical plan into interactions and territory planning, capturing valuable feedback in the CRM system to inform internal stakeholders and assist in shaping the medical strategy.
• Utilize an in-depth understanding of the CRM system and data analytics tools for time-sensitive capture of interaction details and to enhance future KOL engagements and manage workload.
• Effectively and compliantly discuss scientific information at an advanced level with external stakeholders, covering both disease state and product information.
• Demonstrate in-depth conceptual and practical knowledge of payers in the region and understand their impact on patient care delivery.
• Represent Vertex at medical congresses by providing scientific session/abstract coverage, booth staffing, routine KOL interactions, contributing to congress summaries, and potentially providing logistical guidance as the "MSL congress lead."
• Conduct all activities in compliance with Vertex policies and procedures and perform all administrative tasks in a timely manner, including CRM entry, mileage and expense reporting, calendar entries, and training assignments.

Qualifications and Requirements

• Saudi nationality is required.
• Ability to complete goals within allotted timeframes and deliver high-quality results.
• Ability to plan and complete projects in a constantly changing field-based environment.
• Ability to create solutions to identified issues.
• Ability to appraise and comprehend medical and scientific literature.
• Ability to effectively present clinical/scientific information in a credible manner in varied settings.
• Good knowledge of the assigned geographic territory (Western Region).
• In-depth understanding of the healthcare regulatory environment.
• Ability to use Microsoft Office programs and work effectively in a matrix environment.
• Proficient knowledge of relevant disease and disease management protocols, the healthcare environment, and competitors to articulate the medical and scientific value of our products.
• Demonstrated working understanding of the compliance and regulatory frameworks governing the pharmaceutical industry and the ability to conduct compliant interactions.
• In-depth knowledge of payers and their unique medical information needs to support access and appropriate use of Vertex medicines.
• Fluent in both English and Arabic (oral and written).
• Possession of a valid driver's license and an acceptable driving record.
• Ability to travel within the assigned geography, including occasional weekend or overnight travel.
• Physician or Pharmacist with a scientific background.
• Minimum 2 years of experience working within medical affairs in Pharma/Biotech.
• Understanding of the kidney disease area/Nephrology.

Required Skills

• Scientific Engagement Model (SEM)
• CRM system utilization
• Data analytics tools
• Microsoft Office programs
• Advanced communication and presentation skills
• Problem-solving abilities
• Medical and scientific literature appraisal

Work Environment and Logistics

This is a full-time role based in Jeddah, Saudi Arabia, covering the Western Region. The position requires the ability to travel within the assigned geography, which may include occasional weekend or overnight travel. A valid driver's license and an acceptable driving record are necessary.

About the Analyst Role

Nuqtah Business Solutions is expanding its team and is seeking to hire six Analyst-level consultants. This role is designed for ambitious professionals with a strong passion for contributing to the government sector and growing their consulting careers within a dynamic environment.

Key Responsibilities

An Analyst at Nuqtah Business Solutions will be expected to perform a range of analytical and client-facing duties:

• Conduct structured analysis to derive insights and inform strategic decisions.
• Engage effectively with stakeholders to understand needs and communicate findings.
• Prepare high-quality research and reports to support project objectives.
• Develop compelling presentations to convey complex information clearly.
• Utilize the MS Office suite proficiently for various analytical and communication tasks.
• Contribute to consulting services, particularly within government entities.

Qualifications and Experience

Candidates for this role must meet the following criteria:

• A minimum of 5 years of professional experience is required.
• This experience must include at least 2 years spent working within a consulting firm.
• Demonstrated experience in providing consulting services is essential.
• Previous experience working with government entities is a significant advantage.
• A Bachelor's degree is the minimum qualification.
• Candidates must be Saudi Nationals.

Required Skills

Successful candidates will possess the following skills:

• Proficiency in the MS Office suite, including advanced skills in presentations, research, and reporting.
• Strong capabilities in conducting structured analysis.
• Excellent communication skills, enabling clear and effective interaction.
• Proven ability in stakeholder engagement and management.

Work Location and Type

This is a full-time position located in Jeddah, Makkah, Saudi Arabia.

About the Role

Raffles Hotels & Resorts is seeking a Front Office Supervisor for the Raffles Hotel Jeddah, located in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to ensuring exceptional guest experiences and upholding the high standards of customer service associated with the Raffles brand. The role contributes to the seamless operation of the front desk and the overall luxury experience expected by guests in Jeddah.

The Raffles Hotel Jeddah aims to deliver expert service and world-class luxury. As a Front Office Supervisor, you will be part of a team dedicated to providing trademark elegance and special touches, complementing the charm of the Jeddah region. Your leadership and commitment to guest satisfaction will be key in maintaining the brand's high standards.

Key Responsibilities

• Oversee and coordinate all front office operations, including reception, concierge, and guest services.
• Supervise, train, and mentor front office staff to ensure high-quality service standards.
• Manage guest check-ins, check-outs, and inquiries efficiently and professionally.
• Handle guest complaints and resolve issues promptly and effectively.
• Ensure accurate and timely completion of all front office administrative tasks.
• Collaborate with other departments to provide seamless guest experiences.
• Monitor and maintain front office inventory and supplies.
• Implement and uphold hotel policies and procedures.
• Assist in creating work schedules and managing staff performance.
• Stay updated on local events and attractions to provide guests with relevant information.

Qualifications and Requirements

• Saudi nationality is required for this position.
• Proven experience in hotel front office operations, with at least 2-5 years in a supervisory role.
• A Bachelor's degree in Hospitality Management or a related field is preferred.
• Flexibility to work various shifts, including weekends and holidays.

Required Skills

• Exceptional customer service skills with a professional and friendly demeanor.
• Strong leadership and team management abilities.
• Exceptional communication skills in both Arabic and English.
• Proficiency in hotel management software and computer systems.
• Keen attention to detail and excellent problem-solving skills.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Knowledge of Saudi hospitality standards and cultural norms.

Work Environment and Additional Information

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. As a Raffles employee, you will embody and convey the brand and company mindset through a dedicated service culture. Relevant hospitality certifications are considered a plus.

About the Role

Converge is seeking a Demand Planning Manager to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to supporting the operations of a large regional conglomerate. The primary focus of this role is to lead forecasting and demand planning activities across the entire business, ensuring accurate demand forecasts that align supply and commercial plans, and maintaining optimal inventory levels to support business operations effectively.

Key Responsibilities

• Develop and refine accurate demand forecasts for all business units.
• Align supply chain plans with commercial strategies and sales forecasts.
• Ensure optimal inventory levels are maintained to meet business demands without excess.
• Collaborate with sales, supply chain, and finance departments to improve forecast accuracy and drive operational efficiency.
• Analyze market trends and their potential impact on demand.
• Manage and optimize the use of demand planning systems and tools.
• Support and contribute to end-to-end supply chain planning processes.
• Manage stakeholder expectations and maintain effective communication channels across departments.

Qualifications and Requirements

• Proven experience in demand planning, forecasting, or supply chain planning roles.
• Strong background and practical experience in Sales & Operations Planning (S&OP) processes.
• Demonstrated expertise in inventory management principles and practices.
• Experience working effectively with cross-functional teams, including sales, supply chain, and finance.
• Strong analytical skills with a proven ability to interpret data and drive improvements in forecast accuracy.
• Experience with planning systems and tools is considered an advantage.
• Excellent stakeholder management capabilities.
• Strong communication skills, both written and verbal.
• Only Saudi nationals will be considered for this role, in line with Saudi government regulations.

Required Skills

• Demand Planning
• Forecasting
• Supply Chain Planning
• S&OP Processes
• Inventory Management
• Cross-functional Team Collaboration
• Analytical Skills
• Planning Systems and Tools
• Stakeholder Management
• Communication Skills

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 5-10 years of experience in demand planning or related fields. Collaboration with sales, supply chain, and finance teams is a key aspect of this role, necessitating strong cross-functional communication and teamwork.

About the Role

AbbVie is seeking a Transparency Lead and Accounting professional to join its team in Jeddah, Makkah, Saudi Arabia. This full-time role is responsible for overseeing the affiliate's transparency disclosure and core accounting operations, ensuring compliance with local regulatory requirements, particularly those set by the SFDA. The successful candidate will be the primary point of contact for transparency reporting, vendor and distributor financial processes, and related obligations. This position offers an opportunity to drive process improvements, strengthen internal controls, and ensure the accuracy and timeliness of financial operations and submissions.

AbbVie is dedicated to discovering and delivering innovative medicines and solutions to address serious health issues and medical challenges. The company focuses on key therapeutic areas including immunology, oncology, neuroscience, and its Allergan Aesthetics portfolio. For more information, visit ************

Key Responsibilities

• Monitor the PTP team for timely submission of eForms and DCTs for transparency reporting.
• Extract and verify monthly transparency reports (PO & ACR) for accuracy, eForms, DCTs, and market transaction reporting status.
• Generate required transparency reports (SC, ACR, CTE, VEEVA).
• Collect specific affiliate data for reporting and analysis.
• Maintain an issue escalation log and respond to PWC inquiries.
• Review PWC draft reports and apply adjustments within 10 days for timely submission.
• Conduct report audits for PWC final reports and obtain necessary confirmations before submission.
• Submit reports to the SFDA Portal.
• Conduct quarterly training sessions with the PTP team on SAP and the commercial team on CTE.
• Incorporate transparency updates and changes into presentations.
• Conduct annual process reviews and documentation with the global transparency team.
• Confirm SFDA reporting completion with the affiliate to close MAP, verifying transaction data.
• Track National IDs in the VEEVA System, record manually, and upload to the portal.
• Collaborate with the CEX team to enhance VEEVA system for complete HCP/HCO information.
• Participate in bi-weekly calls with the global team for alignment on changes.
• Attend the annual meeting with SFDA.
• Manage the daily process for external notifications.
• Oversee TSO Non-Promotional Contracts with Vendors, focusing on key business partners and ensuring complete business agreements and Master Service Agreements.
• Review agreements for compliance with local and company policies and regulations.
• Validate and obtain necessary approvals before contracts become effective.
• Create and maintain an affiliate business agreement, licenses, and certificates depository to track expiry dates.
• Reconcile vendor Statements of Account (SOA) for accuracy.
• Coordinate with stakeholders and vendors to resolve outstanding dues and invoices.
• Manage the distributor claims process, maintaining an updated tracker of SOAs and pending actions.
• Maintain a shared folder for all distributor claims.
• Coordinate with stakeholders on the review and approval of claims, ensuring adherence to F1106 policy.
• Review affiliate claims and validate approvals before processing credit notes/debit notes and payments.
• Communicate with distributors regarding missing documentation, rejected claims, and adjustments.
• Provide instructions for the issuance of CN/DN and payments against claims.
• Conduct induction sessions to educate distributors on AbbVie's claims process and required documents.
• Manage and comply with government reporting requirements and tax filings for Withholding Tax (WHT).
• Provide necessary data and documents to service providers, FSS, Tax CoE, and Non-Saudi Resident Suppliers for WHT.
• Review and secure local and global approvals before WHT submissions.
• Obtain online filing confirmations from service providers for WHT.
• Manage the creation of all POs/ACRs for processing WHT payments.
• Collaborate with the FP&A team to forecast WHT-related costs.
• Coordinate with the Customer Excellence team and contractor companies on all PSP matters.
• Validate and process monthly PSP payroll, accruals, bonuses, and End-of-Service Benefits (EOSB).
• Validate and process monthly T&E expenses in the Zoho system.
• Manage the creation of all POs/ACRs for processing PSP payments.
• Collaborate with the FP&A team to forecast PSP costs.
• Coordinate between Pharma/AA and contractor companies on all contractor-related matters.
• Oversee the monthly payroll process and communications between HR and contractor companies.
• Manage the calculation and processing of yearly bonuses and EOS.
• Validate monthly expenses in the Zoho system.
• Manage the creation of all POs/ACRs for processing contractor payments.
• Support necessary reclassifications between GL accounts and IO creation for PO allocation.
• Collaborate with the FP&A team to forecast Admin Contractor costs.
• Prepare monthly health insurance amortization and allocate cost centers.
• Post installments for health insurance payments/CN/DN monthly against Vendor SOA.
• Implement the contract renewal process with HR to reflect headcount changes.
• Provide FSS with instructions to process monthly amortization postings.
• Validate monthly government-related expenses and process payments.
• Validate monthly GOSI invoices and process payments.
• Manage all POs/ACRs issued for government-related expenses, health insurance, and GOSI payments.
• Coordinate with FSS on government-related ACR payments for proper cost allocation.

Qualifications and Requirements

• Bachelor's degree in Accounting or Finance.
• A Master's degree and/or CMA are desired.
• A minimum of 6 years of experience in multinational firms.
• 2-3 years of experience in the healthcare industry is a plus.
• An energetic, forward-thinking, creative individual with high ethical standards.
• A team player with excellent communication skills, able to relate to people at all organizational levels.
• Ability to excel in a highly dynamic and fast-paced environment.

Required Skills

• Strong Accounting & Compliance Expertise
• High Attention to Detail & Data Accuracy
• Process Management & Continuous Improvement
• Stakeholder Management & Communication Skills
• Excellent Time Management and Organizational Ability
• Ability to Multitask and Meet Constant Deadlines
• Regulatory & Audit Handling Experience
• ERP & Systems Proficiency (including SAP)
• Experience in a large, matrixed organization, preferably healthcare
• Operational Finance Knowledge
• Adaptability in a Dynamic Environment

Work Environment and Location

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. AbbVie is an equal opportunity employer committed to operating with integrity, driving innovation, transforming lives, and serving its community.

About the Role

Jamjoom Pharma is offering an opportunity for motivated Saudi nationals to join as Supply Chain Trainees through the Tamheer Program. This program provides recent graduates with practical experience in the pharmaceutical manufacturing sector. The Supply Chain function is essential for managing the flow of materials, information, and products. This trainee role offers exposure to key supply chain activities including planning, procurement, inventory management, warehousing, logistics, and stakeholder coordination to support business objectives and customer demands.

The Tamheer Program is a six-month, on-the-job training initiative developed in partnership with the Human Resources Development Fund (HRDF). It aims to equip Saudi graduates with practical skills and enhance their employability. As a Supply Chain Trainee, participants will rotate through various areas of the supply chain to gain a comprehensive understanding of its operations and contribute to the company's efficiency.

Key Responsibilities

Trainees will gain practical experience in several aspects of the supply chain, with specific duties assigned based on departmental needs and development plans. These may include:

• Assisting in the planning and forecasting of material and product requirements.
• Supporting procurement activities and coordinating with vendors.
• Participating in inventory management processes and stock control.
• Contributing to warehousing operations and material handling.
• Learning about logistics and transportation management.
• Coordinating with internal departments and external partners to ensure operational continuity.
• Supporting the implementation of supply chain best practices within a pharmaceutical manufacturing setting.

Program and Candidate Requirements

• Must be a Saudi National.
• Must be a resident of Jeddah.
• Must currently be unemployed.
• Must not have been registered with GOSI during the last six months.
• Must not have previously participated in the Tamheer Program.
• Must be eligible for Tamheer Program registration through the Human Resources Development Fund (HRDF).

Qualifications and Skills

Candidates are required to hold a Bachelor's degree in Supply Chain, Industrial Engineering, Engineering Management, Business Administration, or a related field from a recognized university. Preferred experience is 0-1 years. Key skills for this role include:

• Supply Chain Management principles
• Planning and forecasting
• Procurement processes
• Inventory management techniques
• Warehousing operations
• Logistics and transportation understanding
• Coordination and communication skills

Familiarity with pharmaceutical manufacturing environments is considered a plus.

Work Location and Type

This is a full-time training position. The work location is the Jamjoom Pharma Factory, situated in the 1st Industrial City, Phase 5, Jeddah, Makkah, Saudi Arabia.

About the Role

AstraZeneca is undergoing a significant transformation in the Kingdom of Saudi Arabia, focused on advancing healthcare, innovation, and sustainable growth. As part of this evolution, we are seeking a Senior Product Specialist for Tezspire to join our team in Jeddah, Makkah. This role is essential for generating clinical demand for our Biologics portfolio within key accounts, proactively identifying business opportunities, and presenting value propositions aligned with stakeholder needs. You will recommend solutions to drive business development and foster strategic relationships with Multi-Disciplinary Teams (MDT) and Decision Making Units (DMU) based on a deep scientific understanding of therapeutic areas.

The Senior Product Specialist will influence customer prescribing behavior to achieve sales targets, develop territory strategies, and build strong customer relationships to maximize sales volume and market share for designated products. This position contributes to shaping the future of healthcare in KSA and delivering life-changing medicines to patients.

Key Responsibilities

• Develop and execute account strategies and plans to improve the positioning of AstraZeneca's Biologics products at a local level.
• Collaborate with Sales, Franchise Managers, and Cross-Functional Teams (CFT) to develop local strategies and business plans that meet targets.
• Conduct market and competitor analysis to identify territory business opportunities.
• Develop account plans and allocate resources, including call activities and budget, for optimal sales impact.
• Monitor account business plans to ensure resources are directed to customers with the greatest potential.
• Participate in promotional activity programs to increase product awareness and establish AstraZeneca as a strategic partner with key institutes and accounts.
• Gather insights from target specialties and support the launch of new indications.
• Engage Biologics users in dialogue about approved indications, product efficacy/safety profiles, and treatment protocols to support on-label prescribing for appropriate patients.
• Establish and maintain ongoing, long-term collaborative relationships with stakeholders.
• Share stakeholder insights and information within AstraZeneca to strengthen relevant activities, including product development, marketing, and sales efforts.
• Continuously update territory customer segmentation, databases, and call records in Veeva.
• Deliver key promotional messages according to the approved plan and marketing strategy.
• Build trust and credibility with customers by demonstrating integrity and adhering to the AstraZeneca Code of Conduct.
• Explore and develop new customers, expanding the user base for Biologics.
• Submit monthly reports detailing deviations from the Business Plan and outlining intended actions to align performance with objectives.
• Ensure punctual delivery of reports and daily synchronization of ETMS Veeva.
• Monitor and assess sales transactions to identify potential irregular sales patterns.
• Build knowledge and understanding of AstraZeneca's overall Biologics value proposition, product-labeled indications, and efficacy data among all relevant stakeholders in the MDT and DMU.
• Utilize various communication approaches, techniques, and channels to help build knowledge within the MDT and DMU.
• Conduct science-based discussions with Healthcare Professionals (HCPs) as per the approved indications of AstraZeneca's Biologics.
• Arrange multidisciplinary workshops for physicians and other healthcare professionals.
• Coordinate effective speaker programs with physician advocates and Key Opinion Leaders (KOLs).
• Actively support central pharmacists and nurses with relevant training.
• Drive sales performance and ensure sales forecasts meet or exceed expectations while managing assigned budgets.
• Successfully promote the benefits of AstraZeneca's Biologics brands, using fair balance messages and an appropriate mix of promotional tools.
• Ensure AstraZeneca's products are optimally utilized in line with national/local guidelines and product licenses.
• Effectively implement sales strategy, tactics, and Account Action Plans (TAP) aligned with the Franchise, in accordance with company policies.
• Facilitate the enlistment of newly launched and key products in accounts within the agreed timelines.
• Comply with all external regulations and internal policies.
• Maintain the highest ethical standards and work in accordance with the AstraZeneca Code of Ethics, following rules and norms set by corporate policies.
• Ensure all conducted activities are in accordance with local legislation and corporate standards.
• Timely report health/environment/wellbeing-related accidents, adverse events that become known, and changes in the status of your Conflict of Interest, as per respective procedures.
• Develop behaviors leading to enhanced effectiveness as outlined in the Associate Key Account Competency framework.
• Identify areas for self-development and discuss developmental needs with the line manager to agree on a solid Individual Development Plan (IDP).
• Attend and actively participate in sales meetings, product, and training sessions.

Qualifications and Requirements

• Must be a Saudi national.
• Minimum of 2 years of sales experience with a sound knowledge of account management, including relevant pharmaceutical sales experience.
• Minimum of 1 year of sales experience in Biologics/Specialty.
• Proven track record of engaging key stakeholders in complex clinical environments, such as mid- and senior-level healthcare professionals, key accounts, and the medical community.
• Proven track record in influencing the stakeholder decision-making process in an ecosystem with multiple influential players and decision-makers, with a demonstrated ability to create value in complex DMUs.
• Proven successful experience working in complex cross-functional teams.
• Demonstrated understanding of customer value proposition and patient centricity.
• Strong business acumen with high medical knowledge.
• Proficiency in decision-making and problem-solving.
• Key account management expertise is preferred.
• Experience with ENT specialty doctors is preferred.

Required Skills

• Account Management
• Pharmaceutical Sales
• Biologics/Specialty Sales
• Stakeholder Engagement
• Decision Making Process Influence
• Cross-functional Teamwork
• Customer Value Proposition
• Patient Centricity
• Business Acumen
• Medical Knowledge
• Decision Making
• Problem Solving
• Key Account Management
• ENT Specialty Doctors Engagement

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. AstraZeneca is committed to diversity and equality of opportunity, building an inclusive and diverse team representing all backgrounds. Applications from all qualified candidates are welcomed and considered. We comply with all applicable laws and regulations on non-discrimination in employment and recruitment, as well as work authorization and employment eligibility verification requirements.

About the Role

Shangri-La Jeddah, a new luxury hotel located on the Jeddah Waterfront along the Red Sea, is seeking a dedicated Residence Guest Service Associate. This role is key to delivering exceptional guest experiences, focusing on smooth registration, efficient check-out, and attentive guest support. You will be part of a dynamic environment setting a new standard for luxury in Jeddah, offering stylish accommodations, innovative dining, and family-friendly amenities. As a Residence Guest Service Associate, you will be a primary point of contact for guests, ensuring their arrival and departure are seamless and memorable. This position requires a proactive approach to guest needs and a commitment to upholding Shangri-La's high hospitality standards. The role is suited for individuals passionate about service and eager to develop within the hospitality industry.

Key Responsibilities

• Manage guest registration and check-out processes efficiently and courteously.
• Handle cashiering duties and foreign exchange transactions accurately.
• Provide assistance for guest queries and requests, ensuring prompt resolution.
• Monitor and check supplies to ensure sufficient stock for expected business within the shift and for the day.
• Prepare necessary documents, such as registration forms and welcome folders, prior to guest arrivals to facilitate a smooth check-in experience.
• Welcome guests warmly as they approach the reception desk.
• Review OPMS (On-Property Management System) records to access guest history and note any specialized instructions.
• Assist guests in completing registration forms, verifying that all essential details are included.
• Direct guests to the appropriate lifts and coordinate with Concierge staff for seamless guest flow.

Qualifications and Requirements

• A minimum of 1 year of working experience in a hotel environment.
• Fluency in both written and spoken English, in addition to the Arabic language.
• A pleasant, friendly, and cheerful attitude.
• This position is open to Saudi Nationals only.

Required Skills

• Guest Registration
• Guest Check-out
• Cashiering
• Foreign Exchange
• Assistance with Guest Queries/Requests
• Stock Management
• Document Preparation
• Guest Welcome
• OPMS Records Management
• Guest History Management
• Specialized Instructions Management
• Registration Form Assistance
• Coordination with Concierge Staff

Work Environment and Location

This full-time position is based in Jeddah, Makkah, Saudi Arabia, with Shangri-La Group. The role operates within a luxury hotel setting, contributing to a team focused on providing high standards of guest service.

• Bachelor's degree in Graphic Design, Visual Communication, Multimedia Design, or a related field.
• Fresh graduates are encouraged to apply.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Must be eligible for the Tamheer Program.

• Develop original concepts and designs for social media, digital ads, brochures, banners, presentations, packaging, and other marketing materials.
• Collaborate with marketing, sales, and content teams to understand project objectives and translate them into visual content.
• Ensure all designs are on-brand, high quality, and aligned with the company's visual identity.
• Prepare artwork for both print and digital production, ensuring specifications are met for each channel.
• Work with external printers, vendors, and agencies to ensure accurate and timely delivery of materials.
• Adapt designs for multiple formats and platforms (web, mobile, social, print, outdoor, etc.).
• Maintain consistency in brand visuals across all touchpoints.
• Contribute to the development and updating of the company's visual style guide.
• Ensure use of brand elements such as logos, typography, and color schemes is consistent and compliant.
• Assist in creating visuals for video content, motion graphics, and product launches.
• Support photography direction and editing when needed.
• Provide layout and design for internal presentations, corporate reports, and event materials.
• Stay up to date with the latest design trends, tools, and best practices.
• Bring new creative ideas to the team and continuously improve design output.

• Develop and grow sales within the hospitality segment (HORECA).
• Build and maintain strong relationships with chefs, purchasing teams, and key decision-makers.
• Identify new business opportunities and convert leads into long-term accounts.
• Conduct regular market visits to understand customer needs and competitor activity.
• Present product portfolios and negotiate pricing and contracts.
• Coordinate with internal teams to ensure smooth order processing and customer satisfaction.
• Achieve monthly and quarterly sales targets.

• Saudi National (Mandatory)
• Bachelor’s degree in Business, Marketing, Hospitality, or a related field.
• Experience in hospitality or F&B sales is highly preferred.
• Strong communication skills in Arabic and English.
• Valid Saudi driver’s license.
• Proactive, goal-oriented, and confident in client interactions.
• Ability to work independently in a fast-paced environment.

• Work with premium international brands and a strong distribution network.
• Dynamic, growth-oriented work environment.
• Attractive compensation with performance incentives.

We are looking for an enthusiastic receptionist to join our team and contribute to providing an excellent experience for our customers. You will be responsible for greeting visitors, responding to inquiries, and organizing appointments efficiently and professionally. If you have excellent communication skills and the ability to manage multiple tasks, this opportunity is for you.

**Key Responsibilities:**

* Greeting visitors and welcoming them in a friendly and professional manner.
* Answering phone calls and inquiries and organizing appointments.
* Managing incoming and outgoing mail and organizing files and documents.
* Providing general administrative support to the team as needed.

We are looking for a customer accountant (cashier) to join our team. You will be responsible for processing transactions efficiently and accurately, providing excellent customer service, and maintaining the orderliness of the payment area. If you have strong communication skills and attention to detail, we encourage you to apply. To work in Jeddah in a tea shop and have knowledge of the Foodics system.

We are looking for an accurate and organized data entry clerk to join our team and contribute to efficient data management. You will be responsible for entering and updating information in various databases and ensuring data accuracy and integrity. This is an excellent opportunity to develop your skills in a professional and supportive work environment.

**Key Responsibilities:**

* Accurately and quickly enter data into designated systems.
* Update current information in databases and ensure its accuracy.
* Verify data to ensure it is free of errors and inconsistencies.
* Assist in organizing and indexing relevant files and documents.
* Collaborate with the team to ensure a smooth flow of information.

A game operator is required to work in an entertainment center, where they will be responsible for operating electronic and mechanical games and ensuring the safety of visitors during use. The position requires monitoring the workflow in the gaming area, providing assistance and guidance to customers, and ensuring the cleanliness and orderliness of the designated area. The ideal candidate should have good communication skills, the ability to interact with children and families, and adherence to the required safety and security standards.

About the Role

FedEx is looking for committed, customer-focused Saudi nationals to join their team as Customer Care Representatives - Assistants. This full-time opportunity is available in Jeddah and Makkah, offering a career path for individuals with 0 to 1 year of experience in a leading global logistics company. The incumbent will be responsible for accurately completing specified operations and procedures, ensuring compliance with internal and external standards, and identifying and addressing any deviations.

FedEx is committed to a people-first philosophy, fostering a diverse, equitable, and inclusive work environment that provides fair treatment and growth opportunities for all. We strive to deliver an exceptional customer experience through an outstanding team.

Key Tasks and Responsibilities

• Handle customer inquiries and provide necessary information.
• Manage customer bookings and process account creations.
• Perform basic onboarding processes for new customers.
• Provide quotations to customers.
• Process and resolve customer complaints and issues.
• Effectively manage customer cases.
• Implement service recovery strategies to ensure customer satisfaction.
• Participate in proactive prevention of potential issues.
• Process and manage customer claims.
• Escalate complex issues to senior team members for resolution when necessary.
• Handle incidental customer inquiries.
• Perform basic complaint processing and issue resolution.
• Support Hub Operations as needed.

Qualifications and Requirements

• Must be a Saudi national.
• 0-1 year of experience in a customer-facing role is preferred.
• Candidates with prior customer service experience will be given preference.

Core Skills

• Customer Support.
• Hub Operations.
• Account Creation.
• Basic Operations Onboarding.
• Booking Management.
• Handling Inquiries (Incidental).
• Quotation Provision.
• Complaint Processing (Basic and General).
• Problem Solving (Basic and General).
• Case Management.
• Service Recovery.
• Proactive Prevention.
• Claims Processing.
• Escalated Issue Resolution.
• Interpersonal Skills.
• Written and Verbal Communication Skills.
• Teamwork Skills.
• Microsoft Office and Computer Proficiency.
• Problem-Solving Skills.

Job and Location Details

This is a full-time position, requiring presence in Jeddah and Makkah, Saudi Arabia. The experience required for this role is set between 0 to 1 year.