About the Senior Account Manager Role
JODAYN is seeking a Senior Account Manager to join its team in Riyadh, Saudi Arabia. This full-time position focuses on managing key client relationships within the IT consulting sector, driving business growth, and ensuring client satisfaction. The role requires a strong understanding of IT services and digital transformation initiatives, serving as a liaison between clients and JODAYN's delivery teams.
Role Objectives and Responsibilities
The Senior Account Manager will be responsible for nurturing and expanding the existing client base. Key responsibilities include identifying new business opportunities, preparing proposals, and negotiating contracts to contribute to JODAYN's market position. The role demands a proactive approach with strong communication and interpersonal skills to build and maintain long-term partnerships.
- Manage and develop strong, long-term relationships with strategic clients.
- Identify and capitalize on upselling and cross-selling opportunities within existing accounts to drive revenue growth.
- Serve as the primary point of contact for clients, ensuring their needs are met and maintaining high levels of customer satisfaction.
- Collaborate effectively with internal technical and delivery teams to ensure successful project outcomes and client expectations are exceeded.
- Develop comprehensive account plans, accurate sales forecasts, and conduct regular business reviews with clients.
- Drive overall revenue growth for assigned accounts and consistently achieve assigned sales targets.
Qualifications and Experience
Candidates should possess a minimum of 4 years of experience in a client-facing role, such as Account Manager or Business Development Manager, with a proven track record in IT consulting companies. The ability to manage and grow key client accounts, identify new business opportunities, prepare detailed proposals, negotiate contracts, and close deals is essential. A strong understanding of IT services, digital transformation initiatives, and various technology solutions is required, along with the capacity to collaborate effectively with technical and delivery teams.
- Minimum of 4 years of experience in a client-facing role (*, Account Manager, Business Development Manager).
- Proven experience working within IT consulting companies.
- Demonstrated ability to manage and grow key client accounts and identify new business opportunities.
- Experience in preparing detailed proposals, negotiating contracts, and closing deals.
- Strong understanding of IT services, digital transformation initiatives, and technology solutions.
- Ability to collaborate effectively with technical and delivery teams.
- Bachelor's degree in Business Administration, Information Technology, or a related field.
Required Skills and Competencies
Successful candidates will demonstrate excellent stakeholder management and relationship-building skills. Exceptional communication and presentation abilities are crucial, with fluency in both English and Arabic. The role also requires proficiency in account management, business development, client relationship management, proposal preparation, contract negotiation, deal closing, and collaboration with technical teams.
- Account Management
- Business Development
- Client Relationship Management
- Proposal Preparation
- Contract Negotiation
- Deal Closing
- Stakeholder Management
- IT Consulting
- IT Services
- Digital Transformation
- Technology Solutions
- Collaboration
- Communication
- Presentation Skills
- Fluency in English and Arabic
Work Location and Type
This is a full-time position based in Riyadh, Saudi Arabia. The role involves direct client engagement and collaboration with internal teams.