Jobs in Riyadh

More than 2123 Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Data & Technology Director

Data & Technology Director

📣 Job AdNew

Bayt Al-Tawabel

Full-time

About the Role

Bayt Al-Tawabel is seeking an experienced Data & Technology Director to lead the organization's comprehensive data strategy, enterprise systems, IT infrastructure, cybersecurity, and digital technology roadmap. This role is designed to ensure that technology and data serve as business enablers, driving operational efficiency, enhancing guest experience, supporting scalability, ensuring reporting accuracy, and fostering long-term growth across a multi-location business.

The ideal candidate will possess strong leadership experience across key technology domains including POS, ERP, integrations, data platforms, analytics, cybersecurity, infrastructure, and technology operations. This individual will oversee critical technology functions, manage vital systems and vendors, improve system reliability, strengthen cybersecurity governance, and empower data-driven decision-making.

Key Responsibilities

  • Lead the overall data, technology, IT infrastructure, cybersecurity, and enterprise systems strategy for the organization.
  • Own and manage the technology roadmap, encompassing POS systems, ERP, digital ordering, integrations, automation, data platforms, and various business applications.
  • Manage and enhance critical systems across all locations to guarantee reliability, availability, performance, and scalability.
  • Spearhead the organization's data strategy by centralizing data sources, improving reporting capabilities, and enabling more informed business decision-making.
  • Develop and refine dashboards, analytics tools, reporting models, and data visibility for key stakeholders.
  • Oversee all technology operations, including infrastructure, networks, systems, support, cybersecurity, data governance, and analytics functions.
  • Lead the integration architecture between core systems such as POS, ERP, CRM, ordering platforms, finance systems, and reporting tools.
  • Manage technology vendors, contracts, service providers, implementation partners, Service Level Agreements (SLAs), and support agreements.
  • Ensure the proper implementation of cybersecurity controls, policies, risk management, incident response, and access management processes.
  • Maintain compliance with relevant data protection, cybersecurity, and local regulatory requirements.
  • Support digital transformation initiatives aimed at improving guest experience, operational efficiency, automation, and overall business growth.
  • Establish and maintain technology policies, governance frameworks, documentation, and standard operating procedures.
  • Monitor system uptime, project delivery, cybersecurity incidents, vendor performance, and key technology performance indicators (KPIs).
  • Lead, develop, and manage technology and data teams, establishing clear accountability and performance expectations.
  • Prepare technology performance reports, roadmap updates, risk assessments, and strategic recommendations for senior leadership.

Qualifications and Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering, Data Science, Business Technology, or a closely related field.
  • A minimum of 10 years of progressive experience in technology, IT, data, digital transformation, systems, or enterprise applications.
  • A minimum of 5 years of experience in a technology leadership role, managing multiple technology functions or teams.
  • Experience within the F&B, retail, hospitality, restaurant, or multi-location business sectors is strongly preferred.
  • Demonstrated strong experience with POS systems, ERP systems, digital ordering platforms, integrations, and various business applications.
  • A solid understanding of IT infrastructure, networks, cloud platforms, cybersecurity principles, system administration, and business continuity planning.
  • Proven experience leading data strategy development, data governance implementation, analytics, reporting, and dashboard creation.
  • In-depth knowledge of cybersecurity governance, risk management, incident response protocols, access control mechanisms, and compliance standards.
  • Familiarity with local data protection and cybersecurity regulations is advantageous.
  • Proven track record of successfully managing technology vendors, contracts, SLAs, implementation partners, and support providers.
  • Exceptional leadership skills with the ability to effectively manage both technical teams and diverse business stakeholders.
  • Strong project management capabilities, including roadmap planning, prioritization, and execution.
  • The ability to translate complex business needs into practical and effective technology and data solutions.
  • Excellent analytical thinking, problem-solving, and decision-making skills.
  • Outstanding communication, reporting, and presentation skills.
  • A strong command of both Arabic and English languages.

Required Skills

  • Data Strategy
  • Enterprise Systems
  • IT Infrastructure
  • Cybersecurity
  • Digital Technology Roadmap
  • POS Systems
  • ERP Systems
  • Integrations
  • Data Platforms
  • Analytics
  • Technology Operations
  • Digital Ordering
  • Automation
  • Business Applications
  • Networks
  • Cloud Platforms
  • System Administration
  • Business Continuity Planning
  • Data Governance
  • Reporting
  • Dashboard Development
  • Risk Management
  • Incident Response
  • Access Control
  • Compliance
  • Digital Transformation
  • Project Management
  • Roadmap Planning
  • Prioritization
  • Execution
  • Analytical Thinking
  • Problem-Solving
  • Decision-Making
  • Communication
  • Presentation Skills
  • Leadership

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia, with Bayt Al-Tawabel. The role requires a minimum of 10 years of experience, with a significant portion in leadership positions.

breifcase+10 years

locationRiyadh

less than a minute ago
Customs Specialist

Customs Specialist

📣 Job AdNew

Motaded Consultancy

Full-time

About the Role

Motaded Consultancy is seeking a Customs Specialist to join its team in Riyadh, Saudi Arabia. This full-time, on-site position is focused on driving business growth through client acquisition and securing customs clearance and freight contracts across air, land, and sea. The role is integral to building a sustainable client base of import and export companies, contributing directly to the company's success.

The position involves managing the entire sales cycle, from initial inquiry to contract closure. It requires a thorough understanding of customs procedures, logistics, and the regulatory framework in Saudi Arabia. The Customs Specialist will be responsible for developing and maintaining a sales pipeline, achieving targets, and monitoring market trends to identify new opportunities.

Key Responsibilities

  • Attract new clients for air, land, and sea freight services and secure signed customs clearance contracts.
  • Manage the complete sales cycle, including inquiry, introductory meetings, quotation preparation, contract negotiation, and service commencement.
  • Prepare competitive quotations and negotiate terms with clients to achieve contract closure.
  • Develop and manage a renewable sales pipeline, consistently meeting monthly and quarterly sales targets.
  • Cultivate and expand relationships with import/export companies and freight and transport companies within the region.
  • Monitor market and competitor activities to identify emerging opportunities in the freight and customs clearance sector.
  • Submit regular reports detailing client status, deal progression, and sales performance.

Qualifications and Experience

  • A minimum of 5 years of proven experience in customs clearance, freight sales, or logistics sales.
  • In-depth knowledge of customs procedures, transport procedures, and pricing structures for customs services.
  • Familiarity with the FASAH platform, ZATCA (Zakat, Tax and Customs Authority) procedures, and the SABER platform, including conformity certificate requirements for imported goods.
  • Proficiency in understanding Incoterms, HS Code classification, and essential shipping documents such as bills of lading, certificates of origin, commercial invoices, and packing lists.
  • Knowledge of bonded warehouses and key Saudi ports and border crossings.
  • Established relationships with import/export companies and freight and transport companies.

Required Skills

  • Professional negotiation, persuasion, and presentation skills.
  • Demonstrated history of achieving sales targets and closing contracts.
  • Fluency in Arabic is essential.
  • Proficiency in English for effective communication with international agents and freight companies.
  • Strong understanding of customs clearance processes and freight sales strategies.
  • Expertise in sales cycle management, from lead generation to closing.
  • Proficiency in quotation preparation and pricing strategies.
  • Ability to manage and grow a sales pipeline and achieve targets.
  • Excellent relationship-building and networking capabilities.
  • Skills in market monitoring and competitor analysis.
  • Proficiency in reporting and performance tracking.

Work Details

This is a full-time, on-site position located in Riyadh, Saudi Arabia. The compensation includes a fixed base salary plus commission on closed contracts. The required experience for this role is between 5 to 10 years.

breifcase5-10 years

locationRiyadh

1 minute ago
Cybersecurity Delivery Manager

Cybersecurity Delivery Manager

📣 Job AdNew

FNRCO

Full-time

About the Role

FNRCO is seeking a results-oriented Cybersecurity Delivery Manager to lead the end-to-end delivery of managed security services. This role ensures the consistent, high-quality, and risk-aware delivery of services, acting as the primary interface between the security operations team and senior stakeholders. The successful candidate will be instrumental in maintaining compliance with Service Level Agreements (SLAs), Key Performance Indicators (KPIs), governance requirements, and overall business expectations within the cybersecurity landscape of Riyadh, Saudi Arabia. This full-time position requires a strategic thinker with a proven track record in managing complex cybersecurity operations and driving service excellence, overseeing a 24x7 managed security service environment.

Key Responsibilities

  • Lead the end-to-end delivery of 24x7 managed security services across multiple domains, including Security Operations Center (SOC), Security Information and Event Management (SIEM), Incident Response, and Vulnerability Management.
  • Ensure strict adherence to all defined SLAs, KPIs, and service quality standards, proactively identifying and addressing any deviations.
  • Oversee all aspects of incident management, continuous monitoring, and operational performance, ensuring timely and effective resolution of security events.
  • Drive continuous improvement initiatives and implement strategies to enhance operational efficiency and effectiveness within the security services delivery.
  • Serve as the primary point of contact for senior stakeholders, fostering strong relationships and ensuring clear communication regarding service performance and strategic alignment.
  • Lead regular service review meetings, providing comprehensive performance reports and insights to stakeholders.
  • Effectively manage escalations, critical incidents, and all service-related issues, ensuring swift and appropriate resolution.
  • Ensure that all delivered security services are aligned with and support the overarching business objectives and strategic goals.
  • Guarantee compliance with all relevant security standards, internal policies, and external regulatory requirements.
  • Implement and actively monitor robust risk management frameworks and security controls to mitigate potential threats.
  • Support audit readiness activities and ensure accurate and timely compliance reporting.
  • Track and report on key operational metrics, including performance indicators and response times, to measure and improve service delivery.
  • Lead, coordinate, and mentor cross-functional cybersecurity teams, fostering a collaborative and high-performing environment.
  • Manage resource planning, effective workload distribution, and overall team performance to optimize delivery capabilities.
  • Coordinate effectively across internal and external delivery teams to ensure seamless service provision.
  • Manage budgets, forecasts, and cost optimization initiatives related to cybersecurity service delivery.
  • Ensure that all service delivery activities align with financial and contractual commitments.
  • Identify and support opportunities for service improvement and business growth within the cybersecurity domain.
  • Define, evolve, and execute the roadmap for managed security services, adapting to emerging threats and technologies.
  • Drive automation, efficiency gains, and maturity enhancements across all service delivery processes.
  • Align cybersecurity delivery strategies and operations with the overall business and security strategy of the organization.

Qualifications and Experience

  • A Bachelor’s degree in Cybersecurity, Information Technology, or a related technical field.
  • A minimum of 8 years of progressive experience in the cybersecurity or IT sector.
  • At least 3 to 5 years of experience in a dedicated service delivery or leadership role within a cybersecurity context.
  • Demonstrated experience in managing managed security services (MSS) and operating within enterprise-level environments.
  • A strong understanding of the security operations and incident response lifecycle.
  • Proven experience with a range of security technologies, including SIEM, endpoint security solutions, Identity and Access Management (IAM), and network security technologies.
  • Exceptional stakeholder management and communication skills, with the ability to engage effectively with both technical teams and senior leadership.
  • Expertise in delivery governance and performance management frameworks.
  • The ability to effectively manage complex technical environments and lead during critical incidents.
  • Professional certifications such as CISSP, CISM, CCSP, or ITIL are highly regarded.
  • Project Management Professional (PMP) certification is preferred.

Required Skills

  • Security Operations
  • Incident Response
  • SIEM (Security Information and Event Management)
  • Endpoint Security
  • IAM (Identity and Access Management)
  • Network Security
  • Stakeholder Management
  • Communication
  • Delivery Governance
  • Performance Management
  • Complex Environments Management
  • Critical Incident Management

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience, with a significant portion dedicated to cybersecurity delivery and leadership within enterprise environments.

breifcase+10 years

locationRiyadh

1 minute ago
Database Administrator (PostgreSQL)

Database Administrator (PostgreSQL)

📣 Job AdNew

Astek

Full-time

About the Role

Astek is seeking a skilled PostgreSQL Database Administrator for a client in Riyadh, Saudi Arabia. This role is essential for ensuring the high availability, optimal performance, robust security, and seamless scalability of PostgreSQL databases that support customer-facing services and analytics platforms. The ideal candidate will have a strong understanding of PostgreSQL internals and a proven history of managing complex database environments, both on-premises and in cloud settings.

Key Responsibilities

  • Manage, configure, and operate production PostgreSQL instances, including those hosted on-premises and in cloud environments such as AWS RDS/Aurora.
  • Design, implement, and maintain comprehensive backup, restore, and disaster-recovery strategies, including performing point-in-time restores and testing disaster recovery runbooks.
  • Proactively monitor database health and capacity, troubleshoot, and resolve issues related to performance, storage, and replication.
  • Optimize database throughput and latency through query profiling, indexing, vacuuming/autovacuum tuning, and parameter adjustments.
  • Plan and execute schema changes, major version upgrades, and database migrations with a focus on minimizing downtime.
  • Implement and maintain high-availability and replication solutions, including streaming replication, logical replication, and failover automation.
  • Develop automation for routine DBA tasks such as provisioning, monitoring alerts, and patching, leveraging Infrastructure as Code (IaC) and CI/CD tools.
  • Collaborate with developers and Site Reliability Engineers (SREs) to review SQL queries, optimize data models, and support application deployments.
  • Define and enforce database security measures, including access controls, encryption, and compliance with best practices.
  • Create and maintain essential documentation, including runbooks and capacity forecasts, and actively participate in an on-call rotation.

Qualifications and Experience

  • A Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • A minimum of 5 years of experience as a PostgreSQL Database Administrator or in an equivalent production role.
  • Demonstrated strong expertise in PostgreSQL internals, performance tuning, indexing strategies, query planning, and statistics management.
  • Hands-on experience with backup and restore procedures, Point-in-Time Recovery (PITR), various replication methods (streaming and logical), and high-availability patterns.
  • Proven experience running PostgreSQL in cloud environments and a working knowledge of cloud monitoring tools.
  • Familiarity with automation tools and Infrastructure as Code (IaC) principles, including experience with tools like Terraform or CloudFormation.
  • Experience with CI/CD pipelines and tools such as GitLab CI or Jenkins.
  • Solid Linux system administration skills and a good understanding of storage, networking, and virtualization concepts.
  • Proficiency in SQL and demonstrated experience in analyzing slow queries and performance profiles.
  • Experience with observability tooling, including Prometheus, Grafana, and CloudWatch, as well as log aggregation techniques.
  • Strong troubleshooting abilities, excellent documentation skills, and effective cross-team communication.

Technical Skills

  • PostgreSQL
  • Database Administration
  • High Availability
  • Performance Tuning
  • Database Security
  • Scalability
  • Backup and Restore
  • Disaster Recovery
  • Replication (Streaming, Logical)
  • Automation
  • Infrastructure as Code (IaC)
  • CI/CD
  • SQL
  • Linux System Administration
  • Observability Tooling (Prometheus, Grafana, CloudWatch)
  • Troubleshooting
  • Documentation
  • Cross-team Communication
  • AWS RDS/Aurora
  • Terraform
  • CloudFormation
  • GitLab CI
  • Jenkins

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. PostgreSQL or cloud certifications are considered a plus.

breifcase5-10 years

locationRiyadh

2 minutes ago
Cybersecurity Defense DFIR

Cybersecurity Defense DFIR

📣 Job AdNew

Geidea

Full-time

About the Role

Geidea, established in 2008, is a leading provider of digital payment solutions focused on innovation and customer service. The company is seeking a skilled Cybersecurity Defense DFIR Specialist to join its team in Riyadh, Saudi Arabia. This role is integral to identifying, investigating, and responding to cyber incidents across the organization, enhancing security posture and resilience through collaboration with SOC and threat intelligence teams.

Role Purpose and Responsibilities

The primary objective of this position is to manage the full lifecycle of incident response, from identification through to recovery. The specialist will conduct rapid triage and analysis of security alerts, logs, network traffic, and endpoint telemetry. Key responsibilities include documenting incident timelines and findings, providing actionable recommendations, and performing forensic acquisition and analysis of various systems and devices. This role also involves preserving digital evidence and providing feedback to improve detection capabilities and incident response playbooks.

  • Lead or support incident response activities, including identification, containment, eradication, and recovery.
  • Perform rapid triage and analysis of security alerts, logs, network traffic, and endpoint telemetry.
  • Document incident timelines, technical findings, and provide actionable recommendations.
  • Conduct forensic acquisition and analysis of endpoints, servers, cloud systems, and mobile devices.
  • Perform disk, memory, and malware analysis to identify attacker activity and assess impact.
  • Preserve and maintain the chain-of-custody for all digital evidence.
  • Provide feedback to SOC and detection engineering teams to enhance alerting and response playbooks.

Qualifications and Experience

Candidates should possess a Bachelor’s degree in Computer Science, Information Technology, Telecommunications, Electronics & Electrical, or a related field. A minimum of 3 years of experience in cybersecurity operations, including roles within SOC, DFIR, or cyber defense, is required. Relevant certifications such as CompTIA Security+, GCIH, GCFE, or GCFA are preferred. The role also requires a strong understanding of security concepts, best practice security frameworks (NIST, SAMA CSF, OWASP, ISO 27001, PCI-DSS), and cybersecurity incident response principles.

  • Bachelor’s degree in Computer Science, Information Technology, Telecommunications, Electronics & Electrical, or a related field.
  • 3+ years of experience in cybersecurity operations (SOC, DFIR, cyber defense).
  • Relevant certifications (*, CompTIA Security+, GCIH, GCFE, GCFA).
  • In-depth knowledge of cyber-attacks, threat vectors, and incident management.
  • Thorough understanding of security frameworks including NIST, SAMA CSF, OWASP, ISO 27001, and PCI-DSS.
  • Experience with Cybersecurity Incident Response.

Technical Proficiency

Proficiency in Security Information and Event Management (SIEM) systems is essential. Experience with EDR, IDS/IPS, DLP, and SOAR solutions is also required. Knowledge of Cloud Security principles and experience with platforms such as AWS, OCI, GCP, or Azure is necessary. Familiarity with Email Security best practices and experience in packet analysis are also key technical requirements for this role.

  • Proficiency in Security Information and Event Management (SIEM) systems.
  • Experience with EDR, IDS/IPS, DLP, and SOAR solutions.
  • Knowledge of Cloud Security principles and experience with AWS, OCI, GCP, or Azure.
  • Familiarity with Email Security best practices.
  • Experience in packet analysis.
  • Understanding of IS security controls and monitoring systems.

Key Skills and Competencies

Beyond technical skills, the role requires strong analytical and problem-solving abilities. Effective communication skills are important for documenting findings and providing recommendations to stakeholders. A solid understanding of cyber-attacks, techniques, and threat vectors is fundamental. Familiarity with IS security controls and monitoring systems, and how business drivers impact security policy, is also expected.

  • Cybersecurity Incident Response
  • Digital Forensics
  • Threat Analysis
  • Incident Management
  • Understanding of Cyber-attacks and techniques
  • Understanding of Threat vectors
  • Knowledge of NIST, SAMA CSF, OWASP, ISO 27001, and PCI-DSS frameworks
  • Communication Skills
  • Problem-solving Skills

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience.

breifcase2-5 years

locationRiyadh

2 minutes ago
Deployment Engineer Intern

Deployment Engineer Intern

📣 Job AdNew

Motorola Solutions

Full-time

About the Deployment Engineer Intern Role

Motorola Solutions is seeking a motivated Deployment Engineer Intern to join a project team in Riyadh, Saudi Arabia. This internship offers hands-on experience in the delivery of mission-critical voice and data systems, contributing to public safety technology and critical communications. As part of the Saudi National Transformation (Tamheer) initiative, this developmental role will provide Saudi postgraduates with insights into transitioning conceptual designs into live, functional systems. Interns will receive mentorship from experienced professionals on Motorola Solutions' proprietary technologies and international engineering standards.

Key Responsibilities

  • Provide technical assistance to the engineering team in the end-to-end deployment of IP plans and communication services.
  • Assist in generating essential system documentation, equipment lists, and technical site records using relevant tools.
  • Help track project progress, technical decisions, and changes in collaboration with Project Managers.
  • Support the staging, testing, and implementation of hardware and software solutions at customer sites.
  • Validate customer requirements against pre-sales designs and assist in basic design reviews.
  • Continuously maintain and grow knowledge of IP & Transmission design, virtualization, and Motorola's public safety applications.

Qualifications and Requirements

  • Recent postgraduate (Master's or high-achieving Bachelor's) degree in Telecommunications, Computer Science, Electronic Engineering, or a related technical field.
  • 0-1 years of experience; this is an entry-level position.
  • Fluency in both written and verbal English and Arabic.

Required Skills

  • Foundational knowledge of IP networking and Transmission.
  • Basic understanding of Windows/Linux operating systems and Virtualization technologies (VMware/KVM).
  • Strong desire to learn and a proactive attitude towards problem-solving.

Internship Details

This is a full-time internship position based in Riyadh, Saudi Arabia. The role requires travel of 25-50%. Relocation assistance is not provided. Upon successful completion of the program, there is a potential pathway to a full-time career within Motorola Solutions.

Equal Opportunity Employer

Motorola Solutions Arabia, Inc., Saudi Branch is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. The company fosters a people-first and community-focused culture, empowering every employee to be their authentic self and contribute to delivering on the promise of a safer world. Candidates who may not meet all preferred skills but believe they would be a great addition to the team are encouraged to apply.

breifcase0-1 years

locationRiyadh

2 minutes ago
Customer Solution Engineer - MP Tender

Customer Solution Engineer - MP Tender

📣 Job AdNew

KONE

Full-time

About the Role

KONE is seeking an energetic and enthusiastic Customer Solution Engineer (MP Tender) to join its team in Riyadh, Saudi Arabia. This role is integral to providing technical expertise to identify the most suitable KONE products for customer requirements, ensuring alignment with KONE's comprehensive solutions. The successful candidate will play a key role in developing non-standard solutions and supporting the tendering process, ensuring all technical requirements are met by KONE's product offerings. This full-time position offers an opportunity to contribute to projects within the Saudi Arabian market.

Key Responsibilities

  • Attend customer meetings alongside the Sales team to clarify technical queries.
  • Take overall responsibility for the customer's solution, encompassing integrations, solutions, services, and products.
  • Define specifications, costs, and lead times in cooperation with other Front-Line parties, Supply Line, and Area and Global support functions.
  • Identify optimal technical solutions to meet customer needs, particularly for non-standard requirements.
  • Ensure clarity on the solution's scope, including KONE and potential third-party offerings.
  • Select the correct product platform for proposals.
  • Propose solutions from all KONE business lines, including new services, escalators, elevators, and doors.
  • Prepare customer specifications into KONE's standard language and obtain corporate prices from SC.
  • Ensure that proposed solutions fulfill local codes, regulations, and safety requirements.
  • Participate in product and new services release information-sharing sessions.
  • Provide input to product offering management regarding customization, standardization, and interface requirements for the portfolio.
  • Contribute to and utilize the Customer Solutions Engineering virtual and local network and case library.
  • Serve as the primary front-line technical contact person for Supply Line Tendering Engineers.

Qualifications and Requirements

  • Bachelor's degree in Engineering.
  • Minimum of 5 years of experience in the elevator business or another relevant field.
  • Understanding of different building types and customer segments.
  • Good knowledge of environmental and sustainability requirements and norms.
  • Good understanding of how a product's total cost is built up, along with local norms and regulations.

Required Skills

  • Excellent verbal and written communication skills in English and Arabic.
  • Strong negotiation and customer handling abilities.
  • Proficiency in CAD software.
  • Familiarity with BIM (Building Information Modeling).
  • Basic knowledge of competitors' products.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia.

breifcase5-10 years

locationRiyadh

3 minutes ago
Cyber Security Engineer

Cyber Security Engineer

📣 Job AdNew

CNTXT

Full-time

About the Role

CNTXT is a key player in Saudi Arabia's digital transformation and cloud initiatives. We are seeking a motivated Saudi national to join our team as a Cybersecurity Engineer. This role is designed for a recent graduate or an early-career professional looking to contribute to the development, maintenance, and security of advanced cloud infrastructure. The engineer will be instrumental in implementing, managing, and enhancing security controls to protect our cloud environments, applications, and data. Working collaboratively with experienced security professionals, the role involves ensuring systems are designed with security as a core component, actively monitoring for threats, and adhering to local and international regulatory standards. Saudi Nationality is a mandatory requirement for this position, in line with Cybersecurity Authority (NCA) regulations.

Key Responsibilities

  • Deploy, configure, and manage essential security technologies, including firewalls, endpoint detection and response (EDR) solutions, and identity management systems.
  • Implement security monitoring solutions and conduct continuous analysis of security logs and alerts using Security Information and Event Management (SIEM) and EDR tools.
  • Analyze anomalies, escalate potential threats, and support incident response and evidence collection efforts.
  • Perform regular vulnerability scans, assist in prioritizing risks based on business impact, and track technical remediations with system owners within defined Service Level Agreements (SLAs).
  • Manage daily user access rights across cloud workloads and applications, enforcing Role-Based Access Control (RBAC), Multi-Factor Authentication (MFA), and the principle of least privilege.
  • Collaborate with IT, product development, and delivery teams to integrate secure-by-design principles into infrastructure lifecycles.
  • Assist in the development and maintenance of clear operational security procedures, compiling documentation and evidence for compliance audits.

Qualifications and Requirements

  • 0-2 years of experience in cybersecurity engineering, security operations (SOC), or security administration. Relevant internships or academic projects in cloud defense are considered advantageous.
  • Demonstrated exposure to implementing security controls across networks, operating systems, and public cloud environments, with a preference for GCP, AWS, or Azure.
  • Foundational understanding of regulatory frameworks and standards, such as the NCA (ECC), NDMO, ISO 27001, and NIST.
  • A Bachelor's degree in Cybersecurity, Information Security, Computer Science, or a related technical field.
  • Full verbal and written fluency in both Arabic and English is mandatory.
  • Basic knowledge of log management platforms, system hardening best practices, and containerized workloads (Kubernetes/GCP).
  • The ability to interpret technical vulnerability reports and map basic security controls to strict compliance guidelines.

Required Skills

  • Firewalls
  • Endpoint Protection (EDR)
  • Identity Management Systems
  • SIEM
  • Vulnerability Scans
  • Role-Based Access Control (RBAC)
  • Multi-Factor Authentication (MFA)
  • DevSecOps
  • Log Management Platforms
  • System Hardening
  • Containerized Workloads
  • Kubernetes
  • GCP
  • AWS
  • Azure
  • Communication Skills
  • Analytical Mindset

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. A mandatory requirement for this role is Saudi Nationality. While not required, preferred certifications include CompTIA Security+, (ISC)2 Certified in Cybersecurity, Google Cloud Digital Leader / Associate Cloud Engineer, or Certified Ethical Hacker (or in progress).

breifcase0-1 years

locationRiyadh

3 minutes ago
Cyber Readiness & Crisis Senior Manager

Cyber Readiness & Crisis Senior Manager

📣 Job AdNew

Accenture Middle East

Full-time

About the Role

Accenture Middle East is seeking a Cyber Readiness & Crisis Senior Manager to join its team in Riyadh, Saudi Arabia. As a global professional services company, Accenture offers a wide range of services in strategy, consulting, interactive, technology, and operations, with extensive digital capabilities. The Security practice is a rapidly growing area within the business, with significant expansion plans. The global Cyber Investigation and Forensic Response (CIFR) practice is expanding to deliver incident response services to enterprise customers. This role provides an opportunity to build a career within an innovative culture focused on shared success and diverse thinking.

You will be part of a specialized team within Accenture Security CIFR, responding to major data breaches globally and conducting cyber threat hunting in complex business environments. Utilizing various tools and Digital Forensic and Incident Response (DIFR) techniques, you will work in a fast-paced, collaborative environment with a diverse team dedicated to providing expert incident response services to Accenture customers. This position requires individuals who can engage with C-suite executives and guide senior leadership in developing strategies for robust security and enterprise resilience capabilities. Deep industry expertise is crucial for understanding client needs and advising executives on strategies within the incident response landscape.

Key Responsibilities

  • Lead incident response engagements, coordinating on-site and remote investigations.
  • Identify and investigate intrusions to determine causes and the extent of breaches.
  • Conduct data collection, host and network digital forensics, log analysis, and malware analysis using DIFR techniques, including EDR solutions and threat intelligence.
  • Lead threat hunting engagements.
  • Perform incident response within various Cloud platforms.
  • Identify attacker Tactics, Techniques, and Procedures (TTPs) to develop indicators of compromise.
  • Develop and implement dynamic remediation plans in conjunction with incident response engagements.
  • Author comprehensive client reports detailing investigative findings.
  • Communicate effectively with customers, stakeholders, and legal counsel on technical and strategic matters throughout the engagement lifecycle.
  • Support Accenture leadership in scoping engagements with methodical approaches based on customer requirements.
  • Mentor and train CIFR team members.
  • Contribute to the global practice by developing and maintaining service offerings.

Qualifications and Requirements

  • Strong knowledge of incident response, digital forensics, and cyber incident investigation processes.
  • Familiarity with common DFIR toolsets.
  • DFIR-related knowledge of Microsoft Windows, GNU/Linux, and MacOS operating systems.
  • Experience with Threat Hunting on both endpoint and network levels.
  • Ability to identify attacker TTPs and develop indicators of compromise.
  • Understanding of attacker eradication, and improvements to monitoring and protection capabilities.
  • Experience developing and implementing dynamic remediation plans for customers.
  • Understanding of enterprise environments and their functionality.
  • Knowledge of common malware types, behaviors, and infection vectors.
  • Ability to lead a team of investigators during demanding engagements, including client interaction.
  • Excellent project management and client-facing communication skills.
  • Experience with Cloud environments.
  • Experience with OT and ICS environments.
  • Knowledge of scripting and programming languages.
  • Experience with reverse engineering and sandboxing technologies.
  • Relevant degree in computing/IT.
  • Possession of security certifications such as GREM, GCFE, GCFA, CEH, GCIH, or equivalent.
  • Minimum 5 years of DFIR experience.

Required Skills and Expertise

  • Incident Response
  • Digital Forensics
  • Cyber Incident Investigation
  • DFIR Toolsets
  • Operating Systems: Microsoft Windows, GNU/Linux, MacOS
  • Threat Hunting (Endpoint and Network)
  • Attacker Tactics, Techniques, and Procedures (TTPs) Identification
  • Indicators of Compromise Development
  • Remediation Plan Development and Implementation
  • Enterprise Environment Understanding
  • Malware Analysis and Infection Vector Understanding
  • Team Leadership in Investigations
  • Client Interaction
  • Project Management
  • Client-Facing Communication
  • Cloud Environments
  • Operational Technology (OT) and Industrial Control Systems (ICS) Environments
  • Scripting and Programming Languages
  • Reverse Engineering and Sandboxing Technologies
  • Security Certifications (*, GREM, GCFE, GCFA, CEH, GCIH)
  • Data Collection
  • Host and Network Digital Forensics
  • Log Analysis
  • Malware Analysis
  • Living-of-the-Land Techniques
  • EDR Solutions and Threat Intelligence Application
  • Threat Hunting Engagement Leadership
  • Incident Response in Cloud Platforms
  • Client Report Authoring
  • Customer Interface (Technical and Strategic)
  • Mentoring and Training Team Members
  • Service Offering Development and Maintenance

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. You will be part of a dynamic team within Accenture's Cyber Investigation and Forensic Response (CIFR) practice, working in a fast-paced, highly collaborative environment with a diverse team.

breifcase+10 years

locationRiyadh

Remote Job
3 minutes ago
Creative Marketing Specialist

Creative Marketing Specialist

📣 Job AdNew

AcoustieG

Full-time

About the Role

AcoustieG, a Saudi Arabian company established in 2018 specializing in acoustic treatment and sound isolation, is seeking a Creative Marketing Specialist to join its team in Riyadh. The company focuses on providing innovative solutions for healthcare, education, residential, and commercial projects, aiming to shape industries and transform communities. This role offers an opportunity to contribute to impactful work that addresses challenges and drives change.

Role Overview

The Creative Marketing Specialist will be responsible for developing compelling marketing concepts and narratives around AcoustieG's projects and services. This position requires a combination of creative thinking and marketing acumen to translate creative opportunities into structured, engaging marketing concepts for clients and audiences. The specialist will conceptualize creative directions for campaigns and content, and support the team in crafting impactful presentations and pitches.

Key Responsibilities

  • Develop creative marketing concepts for campaigns, projects, and brand initiatives.
  • Contribute ideas for storytelling, content themes, and creative directions that align with the company’s positioning.
  • Assist in preparing pitches, presentations, and proposals for potential clients.
  • Support the development of marketing narratives around the company’s work, projects, and behind-the-scenes activities.
  • Collaborate with internal teams to shape creative angles for brand visibility and engagement.
  • Participate in brainstorming sessions and contribute innovative ideas to create opportunities with clients and partners.
  • Monitor brand presence across different channels and help maintain a consistent creative voice.

Qualifications and Experience

  • A background in Marketing, Creative Media, Communication, or a related field.
  • More than 3 years of experience in a relevant role.
  • Strong creative thinking and storytelling ability.
  • Ability to translate ideas into structured concepts and presentations.
  • Strong presentation and communication skills.
  • Ability to work collaboratively in a fast-paced environment.
  • An interest in creative industries, media, music, or content production is considered a plus.

Required Skills

  • Experience in creative marketing, advertising agencies, or content development.
  • Conceptual thinking and the ability to develop campaign ideas.
  • A strong visual and narrative sense for content and storytelling.
  • Familiarity with presentation tools and creative ideation processes.
  • Proficiency in marketing principles and communication strategies.
  • Exceptional creative thinking and storytelling capabilities.
  • Excellent presentation skills.

Work Details

This is a full-time, on-site position located in Riyadh, Saudi Arabia. The required experience for this role is between 2-5 years.

breifcase2-5 years

locationRiyadh

4 minutes ago
Coord-Housekeeping

Coord-Housekeeping

📣 Job AdNew

W Hotels

Full-time

About the Housekeeping Coordinator Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and organized Housekeeping Coordinator to join their team. This full-time, non-management position is integral to the smooth operation of the housekeeping department and the maintenance of W Hotels' high standards. The Housekeeping Coordinator serves as a key liaison between various hotel departments, contributing to an exceptional guest experience.

This role is suitable for individuals with a strong attention to detail and a commitment to service excellence. With 0-1 years of experience required, it offers an opportunity for career growth within the hospitality industry at a globally recognized brand.

Key Responsibilities

  • Generate and review sold room reports, verifying room status for accuracy.
  • Identify discrepant rooms and prioritize their cleaning to meet operational demands.
  • Update the status of departing guest rooms efficiently.
  • Support Housekeeping management in overseeing and coordinating daily activities.
  • Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
  • Document and resolve issues related to discrepant rooms with the Front Desk.
  • Prepare and distribute room assignments to Housekeeping staff.
  • Record, monitor, and update the list of 'Do Not Disturb' rooms.
  • Ensure vacant dirty rooms are cleaned within the required timeframe.
  • Assign rush rooms and rooms that were previously on the 'Do Not Disturb' list.
  • Complete all required Housekeeping paperwork accurately and in a timely manner.
  • Adhere to all company policies and safety and security procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries promptly.
  • Complete required safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance at all times.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Acknowledge and welcome all guests according to company standards.
  • Anticipate and address guest service needs effectively.
  • Express appreciation to guests for their patronage.
  • Ensure adherence to quality expectations and standards set by the company.
  • Develop and maintain positive working relationships with colleagues.
  • Support team efforts to achieve common goals and objectives.
  • Listen and respond appropriately to the concerns of other employees.
  • Communicate with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Enter and locate work-related information using computers.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 1 year of related work experience in housekeeping or a similar field.
  • No supervisory experience is required for this role.

Required Skills

  • Proficiency in Housekeeping operations.
  • Understanding of Engineering, Front Office, and Laundry department functions.
  • Strong Communication skills, both verbal and written.
  • Ability to work effectively as part of a team.
  • Excellent Problem-solving capabilities.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role requires physical presence at the location, as it is not remote.

W Hotels is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. They foster an environment where unique backgrounds are celebrated and are committed to non-discrimination based on protected characteristics.

breifcase0-1 years

locationRiyadh

5 minutes ago
Coord-Housekeeping

Coord-Housekeeping

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is integral to the smooth operation of the housekeeping department, ensuring high standards of cleanliness and guest satisfaction. The Housekeeping Coordinator serves as a key link between various hotel departments, contributing to an efficient and seamless guest experience.

This role is suitable for individuals with 0-1 year of experience looking to develop within the hospitality industry. The coordinator will be responsible for managing daily housekeeping operations, coordinating room status, and resolving discrepancies to ensure guest rooms are prepared promptly.

Key Responsibilities

  • Run sold room reports and verify the status of each room.
  • Identify discrepant rooms and prioritize their cleaning.
  • Update the status of departing guest rooms.
  • Assist Housekeeping management in overseeing daily activities.
  • Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
  • Document and resolve issues related to discrepant rooms with the Front Desk.
  • Prepare and distribute room assignments to Housekeeping staff.
  • Record, monitor, and update the list of 'Do Not Disturb' rooms.
  • Ensure that vacant dirty rooms are cleaned within the required timeframe.
  • Assign rush rooms and rooms previously on the 'Do Not Disturb' list for cleaning.
  • Complete all required Housekeeping paperwork accurately.
  • Adhere to all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries.
  • Complete required safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Thank guests with genuine appreciation for their patronage.
  • Ensure adherence to quality expectations and standards.
  • Develop and maintain positive working relationships with colleagues.
  • Support the team to reach common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Enter and locate work-related information using computers.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • At least 1 year of related work experience in housekeeping or a similar role is preferred.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Proficiency in Housekeeping operations.
  • Understanding of Engineering, Front Office, and Laundry department functions.
  • Strong Communication skills.
  • Effective Teamwork abilities.
  • Proven Problem-solving capabilities.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds and providing access to opportunity for all associates.

breifcase0-1 years

locationRiyadh

5 minutes ago
Credit Manager

Credit Manager

📣 Job AdNew

Zoomlion Saudi Arabia

Full-time

About the Role

Zoomlion Saudi Arabia is seeking a Credit Manager to join its team in Riyadh. This full-time position is integral to managing financial relationships and ensuring the effective execution of financing arrangements for the company's regional business operations. The Credit Manager will be responsible for assessing financial risks, cultivating partnerships with financial institutions, and leading a local financing team to achieve business objectives.

Key Responsibilities

  • Maintain ongoing communication and conduct annual reviews and comprehensive assessments with regional partner financial institutions. This includes evaluating business performance, cooperation levels, and other relevant factors to inform future partnership decisions.
  • Engage with regional field business teams, participate in opportunity reviews, and verify the progress of long-term contract (LTC) opportunities to gain timely insights into customer needs and backgrounds.
  • Identify potential risks associated with customer financing and provide strategic recommendations to guide the execution of tripartite financing arrangements.
  • Oversee the intake and management of all tripartite business submissions within the system's order management module, ensuring compliance with partner financial institution requirements and monitoring submission progress.
  • Track and follow up on required documentation and related requirements for loan disbursement by third-party financial institutions, promptly collecting disbursement vouchers and ensuring timely fund settlement.
  • Build and lead the local financing team, managing recruitment, training, performance, and daily operations to ensure overall business effectiveness and goal achievement.

Qualifications and Requirements

  • Bachelor's degree or higher in Economics, Finance, Accounting, Management, or a related field. A Master's degree or MBA is preferred.
  • More than 5 years of working experience in financial institutions. Experience within the construction machinery industry is preferred.
  • Strong communication and coordination skills, with the ability to effectively liaise with financial institutions and business teams.
  • Professional qualifications such as CFA, FRM, or CPA are preferred.
  • Fluency in Arabic and English (or Chinese), suitable for use as a working language.

Required Skills

  • Communication
  • Coordination

Work Details

This is a full-time position based in Riyadh, Saudi Arabia. The required experience for this role is between 5-10 years.

breifcase5-10 years

locationRiyadh

6 minutes ago
Customer Experience Unit Manager

Customer Experience Unit Manager

📣 Job AdNew

Talent

Full-time

About the Role

Mawhiba is seeking a Customer Experience Unit Manager to lead and develop the organization's customer experience function. This role is critical for enhancing customer journeys, driving satisfaction, and ensuring a consistent customer experience across all touchpoints. The Customer Experience Unit Manager will serve as the voice of the customer, providing feedback, insights, and analysis to support service improvement decisions and strategic initiatives.

Key Responsibilities

  • Lead and develop the customer experience function by improving customer journeys, enhancing satisfaction, and ensuring a consistent customer experience across all touchpoints.
  • Represent the voice of the customer within the organization and support service improvement decisions through feedback, complaints, surveys, and performance insights.
  • Design comprehensive customer journey maps for various customer segments.
  • Analyze customer touchpoints across all channels to identify opportunities for enhancement and improvement.
  • Develop and implement unified customer experience standards and guidelines to ensure consistency.
  • Identify customer experience gaps and collaborate with relevant departments to implement effective solutions.
  • Conduct customer satisfaction surveys, including Net Promoter Score (NPS) and other feedback mechanisms.
  • Analyze customer feedback, complaints, and observations to pinpoint service challenges and areas for development.
  • Prepare detailed Customer Experience (CX) reports, identifying trends, insights, and key performance indicators.
  • Provide strategic recommendations to enhance service quality and elevate overall customer satisfaction.
  • Lead and manage customer experience improvement initiatives in collaboration with internal stakeholders.
  • Support the standardization of service practices across the entire organization.
  • Foster and promote a customer-first culture throughout the organization.
  • Train and provide ongoing support to frontline employees on best practices in customer service and positive customer interaction.
  • Lead, guide, and mentor the customer experience team, fostering a high-performance environment.
  • Set clear performance objectives for the team, provide necessary support, and monitor team performance against goals.
  • Align team activities and performance with the organization's values and strategic objectives.

Qualifications and Requirements

  • Bachelor's degree in Public Relations, Corporate Communication, Business Administration, or a closely related field.
  • A minimum of 7 years of total professional experience.
  • At least 4 years of dedicated experience in Customer Experience roles.
  • A minimum of 2 years of experience in a leadership or management position.
  • Demonstrated strong experience in customer journey mapping, touchpoint analysis, NPS implementation and analysis, customer surveys, complaints analysis, CX reporting, and service improvement strategies.

Required Skills

  • Customer Journey Mapping
  • Touchpoint Analysis
  • Net Promoter Score (NPS)
  • Customer Surveys and Feedback Analysis
  • Complaints Analysis and Resolution
  • Customer Experience (CX) Reporting
  • Service Improvement Strategies
  • Leadership and Team Management
  • Customer Experience Design
  • Customer Satisfaction Measurement and Enhancement
  • Performance Analysis

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a leader with over 10 years of experience in relevant fields, including significant experience in customer experience and leadership.

breifcase+10 years

locationRiyadh

6 minutes ago
Core Operations, SA

Core Operations, SA

📣 Job AdNew

State Street

Full-time

About the Role

State Street is seeking a Senior Associate to manage end-to-end post-trade custody operations for the Saudi Arabia (KSA) market. This role is critical for enabling scalable market entry and growth by delivering strong, controlled post-trade operations aligned with local market infrastructure and rules. You will ensure a high-quality client experience through timely settlement, robust exception management, and strong controls as KSA market activity expands, supporting the firm's ability to deepen relationships with key institutional clients. State Street is executing a growth strategy that includes expanding its direct market presence in the Kingdom of Saudi Arabia, a priority market driven by Vision 2030 reforms, increasing foreign participation, and strong institutional demand. This position operates on a Sunday to Thursday work schedule.

Key Responsibilities

  • Manage clearing and settlement operations for the Saudi Exchange, including equities, ETFs, Sukuk, and bonds.
  • Process Saudi Exchange transactions settling at Edaa, ensuring accurate and timely completion across relevant cycles (*, T+2 for normal exchange trades, T+0–T+5 for negotiated deals, and T+0 for buy-ins as applicable).
  • Reconcile and validate trade and settlement obligations by aligning client instructions and broker confirmations with clearing outcomes from Muqassa (CCP) and settlement processing at Edaa, promptly investigating and resolving exceptions.
  • Proactively monitor settlement status, manage potential fails, and follow KSA fails workflows, noting that fails management procedures are defined and conducted by Muqassa, with Edaa rollover/cancellation and market-claim handling where applicable.
  • Manage the lifecycle of settlement instructions, including amendments, cancellations, and partial settlements where permitted, in line with Edaa procedures and local cut-offs.
  • Ensure funding readiness for Delivery versus Payment (DvP) settlement, understanding that KSA settlement is gross on the securities leg and netted on the cash leg, with cash settlement executed via SAMA settlement member accounts.
  • Perform cash reconciliations linked to settlement activity, investigating breaks and driving timely resolution within cut-offs.
  • Process FX-related operational activities supporting settlement and client cash requirements, validating confirmations and ensuring correct value dating and SSI usage.
  • Manage corporate actions and income events, ensuring accurate entitlements, timely postings, and robust reconciliations, coordinating vendor feeds and security setup with internal market data/static data teams as required.
  • Support client onboarding and account setup in line with Edaa account structures and membership rules, ensuring correct capture and validation of investor identification in Edaa's framework (Investor Identification Number / Investor ID).
  • Support Qualified Foreign Investor (QFI) onboarding requirements within the local custody/account operating model to ensure settlement readiness.
  • Utilize SWIFT ISO 15022 (MT) and demonstrate exposure to ISO 20022 (MX) standards for settlement, reconciliation, and corporate actions messaging with clients, custodians, and market counterparts, supporting high Straight-Through Processing (STP) and clean exception handling.
  • Execute daily controls and checklists on time, ensuring adherence to local cut-offs and internal policies.
  • Escalate high-risk or time-sensitive issues with clear articulation of their impact.
  • Partner with internal teams (Operations, Risk, Client Services) and external stakeholders (brokers, clearing/settlement participants, custodians, relevant market entities) to resolve issues and improve outcomes.

Qualifications and Requirements

  • Bachelor's degree (or above) in Finance, Accounting, or a related field.
  • 3 to 5 years of experience in custody or post-trade operations.
  • Strong familiarity with local market practices in Saudi Arabia.
  • Solid understanding of the KSA post-trade ecosystem, including trading on the Saudi Exchange, clearing via Muqassa (CCP), and depository/settlement via Edaa, with cash settlement movements supported through SAMA.
  • Strong analytical and problem-solving skills.
  • High attention to detail.
  • Ability to work under strict cut-offs.
  • Strong stakeholder management capabilities.

Required Skills

  • Post-trade operations
  • Securities settlement
  • Cash and FX operational support
  • Corporate actions processing
  • Reconciliations
  • Onboarding and account setup
  • KSA local market practices
  • KSA post-trade ecosystem (Saudi Exchange, Muqassa, Edaa, SAMA)
  • Clearing and settlement operations
  • Cash settlement and funding
  • FX operations
  • Dividends and income processing
  • Client onboarding
  • Investor identification
  • Messaging standards (SWIFT ISO 15022/20022)
  • Controls and checklist execution
  • Stakeholder management
  • Problem-solving
  • Attention to detail

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The work schedule is Sunday to Thursday.

breifcase2-5 years

locationRiyadh

6 minutes ago
Customer Service Specialist

Customer Service Specialist

📣 Job AdNew

Aggreko

Full-time

About the Role

Aggreko is seeking a Customer Service Specialist to join their team in Riyadh, Saudi Arabia. This full-time position is crucial for maintaining the integrity of Customer Service Management and ensuring the seamless execution of the end-to-end hire process. The specialist will act as the primary point of contact for customer service teams and customers throughout the rental order lifecycle, advocating for customer needs and collaborating with various internal departments to deliver an exceptional customer experience.

Key Responsibilities

  • Serve as the main point of contact for managing customer relationships throughout the entire hire lifecycle, proactively setting expectations and communicating any changes.
  • Lead and support the Customer Service team to ensure accurate and timely completion of customer-related tasks, providing management with structured updates.
  • Oversee department dashboards, Business Transaction Tracker (BTT), and reports to monitor and maintain team Key Performance Indicators (KPIs).
  • Respond promptly and efficiently to inbound calls, emails, and other communication channels, adhering to established touchpoint standards and KPIs.
  • Take ownership of reactive customer queries, including follow-ups on breakdowns, complaints, and orders, liaising with internal teams for prompt resolution.
  • Support the sales function by processing customer orders, change orders, post-order follow-up, and expediting sales force order integration.
  • Communicate customer requirements across multiple internal teams and systems, ensuring all operational and internal teams are informed of customer needs.
  • Perform accurate checks on new order documentation and supporting customer documents before integration into M3, while maintaining customer and order records in Salesforce.
  • Handle and follow up on customer calls regarding order acknowledgments, delivery confirmations, on-hires, off-hires, equipment exchanges, and missing equipment.
  • Coordinate with Credit Control and Agents for necessary approvals and new customer setup requirements.
  • Update order changes in T-agreements within Salesforce, including system integrations.
  • Create standard on-hire and off-hire folders and related contract documentation in the Share Drive.
  • Raise and follow up on hire coordination cases and tasks with the Contracts, Service, and Logistics teams.
  • Track estimated end-of-hire dates and communicate updates to the Hire Coordination team.
  • Issue hire/off-hire confirmations to clients via Salesforce, confirmed internally with the hire team.
  • Follow up on Purchase Orders (LPOs), contract extensions, missing equipment, and other customer requirements to support timely execution and invoicing.
  • Maintain high levels of customer satisfaction and positively impact customer feedback KPIs.

Qualifications and Requirements

  • A minimum of 2 years of relevant customer service or contract administration experience in a business-to-business environment, preferably within rental operations.
  • Working knowledge of Microsoft Office Suite.
  • Experience with ERP/CRM systems such as Salesforce and M3.
  • Good written and verbal communication skills.
  • Strong attention to detail.
  • A collaborative leadership style with a results-oriented approach, demonstrated through functional mentorship and proactive problem-solving.
  • Ability to manage multiple tasks effectively.
  • Capacity to maintain data accuracy and meet service level expectations.
  • Self-driven and organized.
  • Willingness to learn all aspects of the hire lifecycle.

Required Skills

  • Customer Service Management
  • Microsoft Office Suite
  • Salesforce
  • M3
  • Communication (Written and Verbal)
  • Attention to Detail
  • Problem-solving

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role is specifically designated for Saudi nationals in compliance with national labor laws and applicable legislation in the Kingdom of Saudi Arabia. Aggreko is an equal opportunity employer.

breifcase2-5 years

locationRiyadh

6 minutes ago
Customer Development Manager

Customer Development Manager

📣 Job AdNew

Colgate-Palmolive

Full-time

About the Role

Colgate-Palmolive, a global leader in consumer products operating in over 200 countries, is seeking a Customer Development Manager to join its team. The company specializes in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition, with products used in households worldwide. As a caring and innovative growth company, Colgate-Palmolive is dedicated to reimagining a healthier future for people, pets, and the planet, guided by core values of Caring, Inclusivity, and Courage.

This full-time position is based in Jeddah, Makkah, Saudi Arabia, with potential travel up to 50% of the time. The Customer Development Manager will be responsible for achieving sales, margin, and volume targets for assigned accounts, ensuring flawless 5P (Product, Price, Place, Promotion, People) execution in-store, and developing strong partnerships with key customers.

Key Responsibilities

  • Achieve sales, margin, and volume targets for assigned accounts and ensure 5P execution in-store.
  • Develop and nurture partnerships between Colgate-Palmolive and a group of accounts at store and regional levels by building relationships and negotiating with Store Operations and in-store personnel.
  • Provide feedback on competitive intelligence and the in-store environment to ensure effective tactic implementation, reporting findings to the Customer Development Team Lead (CDTL).
  • Ensure tailored plans and promotions are developed in collaboration with the Regional Manager (RM) and executed within assigned accounts.
  • Cascade Channel Strategy, developed by the CDTL, within selected accounts, focusing on both qualitative (5Ps) and quantitative aspects (Sales per Account, per Store, per Category, and per SKU).
  • Build and manage relationships with key stakeholders, including Junior Buyers and Store Managers, at the regional and/or store level.
  • Conduct necessary negotiations regarding planograms, displays, and promotion execution at the regional office and/or store level.
  • Coordinate special events, including store-level sell-in and communication, and manage in-store materials in cooperation with the RM Team and CDTL.
  • Maximize the Profit & Loss (P&L) for assigned accounts by analyzing performance, identifying opportunities, and developing action plans.
  • Prepare Business Reviews twice a year, in conjunction with the CDTL and General Manager (GM), to meet with customers and discuss mutual growth opportunities.
  • Regularly visit stores within the assigned group of accounts to identify areas for improvement.
  • Coach and provide direction to in-store staff, including merchandisers, ensuring they are trained and updated on new products, promotions, and merchandising objectives.
  • Identify training needs for in-store staff and develop training plans with the CDTL.
  • Collaborate with the CDTL and RM to develop tools, merchandising materials, and in-store programs for effective shelf management to drive Colgate product purchases.
  • Supervise and analyze the consistent and accurate collection of data to monitor 5P performance against targets.
  • Clearly communicate in-store objectives and monitor the execution of 5P targets, product availability, assortment by store format, shelf pricing (regular and promoted), promotion implementation versus plan, share of shelf, planograms, and Point of Purchase (POP) placement versus plan.
  • Resolve operational issues encountered at regional offices or in-store.

Qualifications and Requirements

  • A minimum of a Bachelor's or similar degree is required.
  • At least 5 years of experience in the HSM/Pharma-DS environment within the Saudi Market.
  • Proven experience in developing the business of selected customers.
  • Good command of both English and Arabic languages.

Required Skills

  • Sales
  • Margin Management
  • Volume Achievement
  • 5P Execution
  • Customer Relationship Management
  • Negotiation
  • Competition Intelligence
  • Business Development
  • P&L Management
  • Merchandising
  • Shelf Management

Work Environment and Travel

This is a full-time role based in Jeddah, Makkah, Saudi Arabia. The position requires potential travel up to 50% of the time. The role is located in the Makkah region, with potential business activities extending to Riyadh.

breifcase5-10 years

locationRiyadh

7 minutes ago
CRA/Sr CRA - Client decicated (FSP)

CRA/Sr CRA - Client decicated (FSP)

📣 Job AdNew

Thermo Fisher Scientific

Full-time

About the Role

Thermo Fisher Scientific is seeking a dedicated Clinical Research Associate (CRA) or Senior CRA to join their Functional Service Provider (FSP) team. This role is based in Riyadh, Saudi Arabia, and involves supporting pharmaceutical companies and biotechs in conducting clinical trials. The CRA will be responsible for monitoring and managing clinical trial sites, ensuring adherence to protocols, regulatory guidelines, and maintaining high standards of data reliability. This position contributes to the successful execution of clinical trials while safeguarding the rights and well-being of study participants.

Role Responsibilities

The role involves performing and coordinating all aspects of clinical monitoring and site management. This includes acting as a specialist in site processes to ensure trials comply with approved protocols, ICH-GCP guidelines, applicable regulations, and Standard Operating Procedures (SOPs). A proactive approach is required to identify and resolve site deficiencies, fostering collaborative relationships with investigational sites to ensure audit readiness and data integrity.

  • Monitor investigator sites using a risk-based monitoring approach, applying root cause analysis and problem-solving skills to identify and rectify site process failures and implement corrective and preventive actions.
  • Ensure data accuracy through source data review (SDR) and source data verification (SDV), conducting both on-site and remote monitoring activities.
  • Assess investigational product through physical inventory checks and records review.
  • Document observations in reports and letters in a timely manner, adhering to approved business writing standards.
  • Escalate observed deficiencies and issues to clinical management and follow all issues through to resolution.
  • Maintain regular contact with investigative sites between monitoring visits to confirm protocol adherence and timely data recording.
  • Conduct monitoring tasks in accordance with the approved monitoring plan.
  • Participate in the investigator payment process.
  • Collaborate with other project team members on issue and findings resolution.
  • Participate in investigator meetings as necessary.
  • Identify potential investigators in collaboration with the client company.
  • Initiate clinical trial sites according to relevant procedures, ensuring compliance with the protocol and regulatory obligations.
  • Perform trial close-out activities and retrieve trial materials.
  • Ensure that required essential documents are complete and in place, according to ICH-GCP and applicable regulations.
  • Conduct on-site file reviews as per project specifications.
  • Provide trial status tracking and progress update reports to the Clinical Team Manager (CTM) as required.
  • Ensure study systems are updated per agreed study conventions, such as the Clinical Trial Management System (CTMS).
  • Facilitate effective communication between investigative sites, the client company, and the project team.
  • Respond to company, client, and applicable regulatory requirements, audits, and inspections.
  • Maintain and complete administrative tasks such as expense reports and timesheets in a timely manner.
  • Contribute to the project team by assisting in the preparation of project publications/tools and sharing ideas/suggestions.
  • Contribute to other project work and initiatives for process improvement, as required.

Qualifications and Requirements

  • Bachelor's degree in a life sciences related field, or a Registered Nursing certification, or an equivalent and relevant formal academic/vocational qualification.
  • Previous experience comparable to 1 year as a clinical research monitor, or completion of a PPD Drug Development Fellowship.
  • A valid driver's license where applicable.
  • An equivalency, consisting of a combination of appropriate education, training, and/or directly related experience, will be considered sufficient.

Required Skills

  • Proven clinical monitoring skills.
  • Demonstrated understanding of medical/therapeutic area knowledge and medical terminology.
  • Ability to attain and maintain a working knowledge of ICH GCPs, applicable regulations, and procedural documents.
  • Well-developed critical thinking skills, including in-depth investigation for root cause analysis and problem-solving abilities.
  • Ability to manage Risk-Based Monitoring concepts and processes.
  • Good oral and written communication skills, with the ability to communicate effectively with medical personnel.
  • Ability to maintain customer focus through good listening skills, attention to detail, and the ability to perceive customers' underlying issues.
  • Good organizational and time management skills.
  • Effective interpersonal skills.
  • Attention to detail.
  • Ability to remain flexible and adaptable.
  • Ability to work in a team or independently as required.
  • Good computer skills, including solid knowledge of Microsoft Office and the ability to learn appropriate software.
  • Fluency in Arabic and good English language and grammar skills.
  • Good presentation skills.

Work Environment and Location

This is a full-time, office-based role with a standard Monday-Friday work schedule, located in Riyadh, Saudi Arabia. The position requires frequent drives to site locations and may involve travel of 60-80%, potentially including extended overnight stays. Work is performed in an office environment with exposure to electrical office equipment. There may be occasional exposure to biological fluids and fluctuating temperatures, requiring appropriate personal protective equipment.

breifcase0-1 years

locationRiyadh

Remote Job
7 minutes ago