Remote Operations Officer Jobs in Riyadh

Customer Service & Operations Coordinator
Key Responsibilities

- Manage customer inquiries through WhatsApp, phone calls, and social media platforms.
- Provide professional and timely responses to customer questions and requests.
- Follow up with customers regarding orders, deliveries, appointments, and special requests.
- Coordinate with suppliers and service providers to ensure smooth operations.
- Support the planning and coordination of workshops, events, and collaborations.
- Maintain accurate records of customer interactions, orders, and follow-ups.
- Assist in resolving customer concerns and ensuring a positive customer experience.
- Coordinate internal and external communications to support daily operations.
- Build and maintain strong relationships with customers, suppliers, and partners.

Requirements

- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Friendly, professional, and detail-oriented personality.
- Ability to manage WhatsApp Business and customer communications efficiently.
- Good problem-solving and follow-up skills.
- A creative mindset and strong attention to presentation and aesthetics are preferred.

About the Role

JLL is seeking a dynamic and customer-focused Workplace Ambassador to join our team in Riyadh. This role is pivotal in ensuring the smooth operation and positive experience within our client's facilities. The Workplace Ambassador will serve as the primary point of contact for a variety of office and facilities support activities, audits, and workspace-related tasks. You will be instrumental in representing JLL and our client within the local business and real estate community, fostering strong relationships and ensuring exceptional service delivery.

This full-time position requires a proactive individual with excellent communication and organizational skills, capable of managing multiple priorities in a fast-paced environment. You will be responsible for coordinating the resolution of issues across all building services, managing vendor relationships, and contributing to cost-saving initiatives.

Key Responsibilities

• Provide general office and facilities support, including a variety of activities, audits, and workspace-related tasks.
• Act as the single point of contact for all landlord queries and escalations.
• Successfully coordinate the resolution of problems associated with all building services, including but not limited to small projects, vendor management, workspace resources, and interior/exterior furnishings, fixtures, and equipment.
• Represent the client and JLL in the local and regional business and real estate community.
• Administer and monitor general maintenance within the facility.
• Coordinate service visits with property management representatives and vendors.
• Provide hospitality and support for guests, visitors, and employees at the client location.
• Resolve issues related to janitorial services, conference rooms, workstations, interior and exterior furnishings, fixtures, equipment, printers, and meal/snack services.
• Assist with the coordination and scheduling of maintenance activities to ensure completion within defined Service Level Agreements (SLAs).
• Collaborate effectively with internal departments such as IT and Security.
• Conduct detailed inspections to identify issues and assign tickets for resolution.
• Proactively identify areas for improvement and follow through on plans for completion.
• Identify cost-saving ideas on a monthly basis.
• Coordinate special events in support of the client or Corporate Real Estate (CRE).
• Manage facilities contracts on behalf of the client as the managing agent.
• Coordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance reviews.
• Develop and maintain strong and healthy relationships with the client and landlord.
• Ensure client satisfaction with the delivery of facility management services and take a lead role in monitoring and increasing customer satisfaction.
• Act as the local point of contact with the client's IT team.
• Serve as the local contact with data center providers for HVAC, UPS, and Communications.
• Provide print login credentials as the local security contact.

Qualifications and Experience

• At least 2 years of experience working in facilities/property management or a related field.
• Knowledge of real estate, telecommunications, furniture, accounting, and building systems.
• Excellent organizational skills.
• Strong interpersonal skills with experience in training or guiding multi-functional teams.
• Excellent PC skills, proficient in Microsoft Word and Excel.
• Interest in continuous improvement and the development of new technologies.
• A hospitality background is considered a plus.

Required Skills and Competencies

• Excellent interpersonal, communication, and organizational skills.
• Outstanding customer service skills.
• Ability to work independently and as part of a remote team.
• Ability to multitask and work without direct supervision.
• Maintain professionalism at all times.
• Proficiency in MS Office, including excellent written and verbal communication skills.
• Strong communication abilities.
• Passion for quality.
• Self-motivated, confident, and energetic with excellent timekeeping.
• Ability to use own initiative.
• Ability to operate effectively in a fast-paced environment.
• Flexibility.
• Exhibits honesty and trustworthiness.
• Open to new ideas and willing to challenge the status quo.
• Fluent in French and English (written and verbal).

Work Environment and Details

This is a full-time position based in Riyadh. The role involves representing JLL and its clients within the local business and real estate community, requiring strong relationship management and service delivery skills. The Workplace Ambassador will be responsible for coordinating various facilities management activities and ensuring a positive environment for employees and visitors.

About the Role

Cander is seeking a motivated and organized Entry Level Operations Associate to join its recruitment consultancy team. This role offers an opportunity to build a foundation in operations, recruitment, and HR within the GCC market. The position is fully remote, requiring candidates to be based in Saudi Arabia. Comprehensive on-the-job training and mentorship will be provided, making it suitable for individuals with limited prior experience.

As an Entry Level Operations Associate, you will support the company's day-to-day administrative and operational functions. You will gain exposure to recruitment processes, government compliance, technology utilization, and general HR support, with opportunities for professional growth within a consultancy environment.

Key Responsibilities

• Support the team with essential day-to-day operations and administrative tasks.
• Assist in managing government compliance, ensuring documentation accuracy and adherence to regulatory requirements.
• Help coordinate recruitment processes, including managing candidate pipelines and supporting recruitment activities.
• Utilize technology tools and systems for efficient data management and accurate reporting.
• Provide general HR and operational support to the wider team as needed.
• Contribute to the improvement of operational processes as experience grows.

Qualifications and Requirements

• A Bachelor's degree or an equivalent qualification in any field is required.
• Strong communication skills in both Arabic and English are necessary.
• A highly organized, reliable, and eager-to-learn attitude is essential.
• Comfort and effectiveness working remotely, maintaining a proactive approach.
• Basic computer literacy, including proficiency with Microsoft Office Suite or Google Workspace.
• No prior experience is necessary, as comprehensive training will be provided.

Required Skills

• Communication (Arabic & English)
• Organization
• Reliability
• Eagerness to learn
• Proactive attitude
• Basic computer literacy
• Proficiency in Microsoft Office / Google Workspace

Work Environment and Compensation

This is a full-time, remote position based in Saudi Arabia. The offered salary is 4,000 SAR per month. Cander provides medical insurance and comprehensive on-the-job training. While the office is located in Riyadh, the role itself is fully remote.

About the Role

Talent Blueprint FZ LLC is seeking a Senior Security Manager to oversee the development, planning, coordination, and operational delivery of Remote Search Parks (RSP) for a major large-scale sporting event. This role is responsible for conceptualizing and executing the RSP strategy from initial planning through to detailed operational delivery across all designated locations. The position is based in Riyadh, Saudi Arabia, and is offered on a contract basis, running from 1st July 2026 to 31st March 2027. The successful candidate will play a pivotal role in ensuring the security and efficiency of search operations for the event.

Key Responsibilities

• Lead the end-to-end planning, design, and operational delivery of Remote Search Parks (RSP).
• Develop detailed operational plans for each RSP location, ensuring efficiency and compliance with all relevant standards.
• Coordinate effectively with government authorities and internal functional areas, including Logistics, Venue Management, Overlay, Power, Technical, Maps & Drawings, and Transport.
• Manage vehicle screening operations and ensure the effective implementation of vehicle search procedures.
• Oversee the use of vehicle search equipment, processes, and security techniques to maintain high operational standards.
• Ensure proper clearance processes are in place for vehicles, deliveries, drivers, and passengers.
• Lead operational teams, supporting workforce deployment and coordination activities to ensure seamless operations.
• Support operational readiness activities, including comprehensive planning, testing, and simulations.
• Prepare and maintain essential documentation, including Standard Operating Procedures (SOPs), detailed procedures, and operational reports.
• Ensure full compliance with security standards and operational requirements across all RSP sites.

Qualifications and Experience

• Proven experience in the planning and operational delivery of Remote Search Parks or Vehicle Screening Areas within major events or large-scale operations.
• A strong background in stakeholder coordination and multi-agency engagement is essential.
• Demonstrated experience in operational security planning, logistics coordination, and the implementation of access control systems.
• Over 10 years of relevant experience.

Required Skills

• Security Planning
• Operational Delivery
• Stakeholder Coordination
• Multi-agency Engagement
• Logistics Coordination
• Access Control Systems
• Leadership
• Team Management
• Documentation
• Reporting
• Procedural Development

Work Environment and Contract Details

This is a contract position based in Riyadh, Saudi Arabia. The contract duration is from 1st July 2026 to 31st March 2027. Strong leadership and team management capabilities are required to effectively guide operational teams. The ability to operate effectively in high-pressure, fast-paced event environments is crucial.

About the Role

LEORON Institute is seeking a dedicated Program Support Specialist to provide essential support for a significant six-month client engagement in Riyadh, Saudi Arabia. This role involves serving as the on-call PMO presence at client premises during key program touchpoints. The specialist will ensure seamless coordination, responsive customer support, and robust governance throughout the program lifecycle, working closely with the Program Director and the delivery team. This position acts as a vital liaison between the client, internal stakeholders, trainers, facilitators, and the delivery teams, contributing to a high-impact national-level program.

Key Responsibilities

• Provide on-call presence at client premises during major program milestones and critical touchpoints.
• Ensure comprehensive customer support is available throughout the six-month engagement.
• Act as the primary operational coordination point between the client and the program delivery team.
• Support the Program Director with strategic oversight, stakeholder liaison, and program governance activities.
• Coordinate curriculum management, session planning, schedules, logistics, and daily program operations.
• Support the designathon architecture, including planning, participant flow, timelines, resource allocation, and delivery coordination.
• Manage day-to-day issue resolution and ensure timely escalation of issues when required.
• Prepare and coordinate weekly, monthly, and quarterly governance reporting cycles.
• Maintain essential program documentation, including action logs, meeting notes, risk registers, and progress updates.
• Ensure a single, accountable escalation path for client program leadership.

Qualifications and Requirements

• Previous experience in PMO, program coordination, project management, learning delivery, consulting support, or client operations.
• Saudi national.
• Ability to work directly with senior client representatives and internal leadership teams.
• Confidence in managing timelines, schedules, reports, and follow-ups.
• Ability to remain calm, responsive, and solution-oriented under pressure.
• Availability to be present at client premises.

Required Skills

• Program Coordination
• Project Management
• Learning Delivery
• Consulting Support
• Client Operations
• Strong Communication skills
• Stakeholder Management
• Excellent Organizational Skills
• High Attention to Detail
• Effective Issue Resolution
• Experience supporting training, education, workforce development, transformation, or government-related programs is an advantage.
• Fluency in English is required.

Engagement Details

This is a contract role with an engagement duration of six months. The position is based in Riyadh, Saudi Arabia. The required experience for this role is 0-1 year.

About the Role

Adesso GCC is seeking a motivated and accountable Database Administrator to join its team. This role is central to managing, optimizing, and securing enterprise-level database systems that support local and global markets. The position offers an opportunity to contribute to modern data ecosystems within a fast-paced environment.

The Database Administrator ensures the reliability, integrity, and availability of database systems. This involves implementing backup and recovery strategies, continuous performance monitoring, and proactive troubleshooting to maintain seamless operations across various platforms. Adesso GCC is committed to employee development and provides a platform for growth and innovation.

Key Responsibilities

• Monitor database health, performance, and availability to ensure optimal operation.
• Implement and manage comprehensive backup and recovery strategies for all database systems.
• Install, configure, and maintain SQL Server environments, ensuring they are up-to-date and secure.
• Manage database security, including user access controls and compliance with relevant regulations.
• Troubleshoot and optimize performance issues related to queries, indexing, and server configurations.
• Perform regular patching and upgrades to database software to maintain security and functionality.
• Configure and maintain high availability solutions such as Always On, replication, and clustering.
• Continuously tune database performance and resource utilization for maximum efficiency.
• Automate routine database operations, including backups, monitoring, and maintenance tasks.
• Provision and manage databases within Oracle Cloud Infrastructure (OCI), ensuring efficient deployment.
• Configure and maintain Data Guard setups within OCI for disaster recovery and high availability.
• Establish and manage backup policies and automated backup processes in OCI.
• Configure and manage auto-scaling and storage solutions within OCI to adapt to changing demands.
• Monitor database environments using OCI Monitoring and Alarms, as well as logging and diagnostic tools.
• Manage database lifecycle operations through the OCI Console, CLI, and APIs.

Qualifications and Requirements

• Bachelor's degree in Computer Science, IT, or a related field, or equivalent practical experience.
• Minimum of 4 years of experience in database administration, with a strong focus on SQL Server.
• Proven experience in performance tuning and optimization of database systems.
• Strong knowledge of backup, recovery, and high availability strategies.
• Experience managing databases in cloud environments, including provisioning, monitoring, and scaling.
• Hands-on experience with SQL Server Management Studio (SSMS) or similar tools.
• Experience with Oracle Cloud Infrastructure (OCI) database services is essential.
• Experience with MongoDB is preferred.
• Microsoft Certified Azure Database Administrator or similar certification is preferred.
• OCI certifications are considered a plus.

Required Skills

• SQL Technologies: SQL Server, T-SQL, SSMS, Always On Availability Groups, replication, and clustering.
• NoSQL Technologies: MongoDB, including Atlas, replica sets, sharding, and backup/restore procedures.
• Cloud Platforms: Oracle Cloud Infrastructure (OCI), specifically its database services, Data Guard, and lifecycle management tools.
• Monitoring Tools: Proficiency with tools such as SQL Profiler, SolarWinds, MMS, Nagios, Zabbix, or similar.
• Backup Tools: Experience with SQL Server Backup, MongoDB Backup, Veeam, or comparable solutions.
• Scripting Languages: PowerShell, Bash, or similar scripting languages for automation.
• Operating Systems: Windows Server and Linux environments.
• Core Competencies: Results Orientation, Driving Change & Innovation, Customer Focus & Relationship Building, Entrepreneurial Mindset & Strategic Thinking, Market Insight, Leadership & People Development.
• Technical Skills: Strong problem-solving and troubleshooting abilities, excellent communication and documentation skills, ability to work independently and collaboratively in teams, high attention to detail and quality, and the capacity to manage multiple priorities in a fast-paced environment.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role is open to Saudi nationals only. Adesso GCC operates modern working hubs in Riyadh, offering flexibility for remote work. Employees benefit from agile structures and fast decision-making processes, with opportunities to engage in international, enterprise-scale projects.