Supply Manager Jobs in Riyadh

About the Role

Sanabil Studio is a venture builder focused on transforming bold ideas into thriving businesses through industry expertise, technology, and startup acumen. We support ventures from inception to launch with seed funding and hands-on guidance. TradePay, a Sanabil Studio venture, is developing essential trade finance infrastructure for the Fast-Moving Consumer Goods (FMCG) sector in Saudi Arabia. The company aims to revolutionize supplier credit by replacing informal arrangements with structured, data-driven working capital solutions, empowering small merchants and mitigating credit risk for suppliers.

We are seeking a highly experienced Head of Operations to establish and lead TradePay's operational backbone. This role reports directly to the CEO and is critical for scaling operations. The position is located in Riyadh, Saudi Arabia, and is a full-time role.

Key Responsibilities

• Design and build TradePay's end-to-end collections infrastructure and execution workflows.
• Manage repayment reminder strategies across various channels including SMS, WhatsApp, phone calls, and automated payment systems.
• Oversee outbound collections activities, including promise-to-pay tracking, escalation workflows, and coordination for legal recovery.
• Manage relationships with third-party collections partners and develop comprehensive collections dashboards and reporting.
• Oversee merchant onboarding operations, including the collection of Know Your Business (KYB)/Know Your Customer (KYC) documents, account activation, and maintenance of merchant operational records.
• Build and manage the merchant support function, addressing inquiries related to repayments, operational issues, complaints, and escalations.
• Design and manage dispute resolution workflows, coordinating with suppliers and merchants to resolve issues and maintain accurate audit trails.
• Oversee merchant repayment processing, payment reconciliation, settlement coordination, and the resolution of payment exceptions.
• Manage operational relationships with key stakeholders including FMCG suppliers, distributors, force automation providers, marketplaces, payment providers, collection agencies, and KYB/KYC providers.
• Produce daily collections reports, delinquency and aging reports, and operational Key Performance Indicator (KPI) dashboards.
• Develop scalable operational processes, Standard Operating Procedures (SOPs), and controls, and collaborate with Product and Engineering teams to automate manual workflows.

Qualifications and Requirements

• A minimum of 8 years of experience in fintech, lending, BNPL, payments, collections, customer operations, or financial services operations.
• Proven experience in building operational functions from scratch.
• Strong collections and customer servicing experience.
• Experience managing operational teams and third-party vendors.
• Strong analytical and reporting capabilities.
• Experience working within a startup or high-growth company environment.
• Experience within Saudi Arabia or the GCC region.

Required Skills

• Collections
• Customer Servicing
• Team Management
• Vendor Management
• Analytical Skills
• Reporting

Role Success and Growth

Success in this role will be measured by the establishment of a scalable collections infrastructure, the implementation of an automated reminder and collections engine, the operation of the merchant support function to defined Service Level Agreements (SLAs), the availability of real-time operational reporting and dashboards, fully controlled reconciliation and settlement processes, an operational dispute management framework, and achieving operational readiness for national scale. This position offers a clear growth path to Chief Operations Officer as TradePay expands its operational infrastructure across the region.

The hiring process includes an introductory recruiter conversation, a Founder interview, an operations case study and practical exercise, and reference checks.

About the Role

BEC Arabia is seeking a Facilities Supervisor to manage the daily operations, maintenance, and administration of company accommodation facilities and camps in Riyadh, Saudi Arabia. This role is crucial for ensuring efficient, safe, and compliant delivery of all camp and facility services, maintaining a comfortable living environment for employees. The position requires a professional with over 10 years of experience, capable of managing complex operations and upholding high service standards in a dynamic setting.

Key Responsibilities

• Supervise the day-to-day operations of employee camps and accommodation facilities.
• Monitor and manage housekeeping, catering, laundry, transportation, and maintenance services to ensure optimal performance.
• Conduct regular and thorough inspections of camp facilities to guarantee cleanliness, safety, and adherence to company policies.
• Coordinate and oversee both preventive and corrective maintenance activities for buildings, utilities, and essential camp infrastructure.
• Manage camp occupancy records and efficiently allocate accommodation to employees.
• Liaise effectively with service providers and contractors to ensure the quality of services and compliance with contractual agreements.
• Address employee accommodation concerns and promptly resolve any facility-related issues to maintain employee satisfaction.
• Ensure strict compliance with Health, Safety, and Environmental (HSE) requirements and company standards across all camp facilities.
• Prepare comprehensive reports related to camp operations, maintenance activities, occupancy status, and any reported incidents.
• Monitor inventory levels for camp supplies and consumables, and coordinate procurement activities to ensure adequate stock.

Qualifications and Requirements

• A Bachelor's Degree, Diploma, or an equivalent qualification in Facilities Management, Hospitality, Business Administration, or a closely related field.
• A minimum of 10 years of progressive experience in facility management, camp administration, or accommodation operations, preferably within construction, industrial, or large workforce environments.
• Strong knowledge of facility maintenance best practices, camp operations management, and effective contractor management.
• Familiarity with relevant health, safety, and environmental regulations pertinent to facility and camp management.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Previous experience supporting large-scale construction projects is highly preferred.
• Experience managing labor camps with high occupancy levels is considered an advantage.
• Knowledge of local regulations related to accommodation and facility management in Saudi Arabia is beneficial.

Required Skills

• Facility Maintenance
• Camp Operations Management
• Contractor Management
• Health, Safety, and Environmental (HSE) Regulations
• Organizational Skills
• Communication Skills
• Problem-Solving Skills
• Microsoft Office Suite Proficiency

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in facility management or related fields. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, is necessary.

About the Spa Manager Role

Hilton is seeking a dedicated Spa Manager to oversee daily spa operations in Saudi Arabia. This role is key to delivering memorable spa services and enhancing the guest experience. The Spa Manager will ensure high standards of service, operational efficiency, and team development within the spa environment, contributing to Hilton's commitment to hospitality.

Key Responsibilities

• Oversee daily spa operations, including guest service, product quality, inventory, systems, and departmental budgets.
• Maximize revenue through the development of spa menus and the implementation of marketing and merchandising strategies.
• Maintain spa facilities, ensuring all areas and equipment are clean and in excellent working order.
• Enhance guest satisfaction by monitoring service trends, responding to feedback, and implementing improvements.
• Develop the spa team through supervision, coaching, and mentoring, including performance evaluations and professional development.
• Ensure compliance with all health, safety, and sanitation regulations.

Required Qualifications and Experience

Candidates should possess a passion for hospitality and demonstrate strong integrity. The role requires leadership qualities, a belief in teamwork, and a strong sense of ownership and accountability, with a focus on timely execution.

• 5-10 years of relevant experience.

Essential Skills

• Guest service
• Product quality management
• Inventory management
• Systems management
• Budget management
• Revenue maximization
• Marketing and merchandising strategies
• Facility maintenance
• Guest satisfaction enhancement
• Team supervision, coaching, and mentoring
• Performance evaluation
• Professional development facilitation
• Compliance with health, safety, and sanitation standards
• Overall hospitality expertise

Work Context

This is a full-time position based in Saudi Arabia. The role is part of Hilton's global hospitality network, known for its award-winning workplace culture that values both guest satisfaction and team member well-being.

About the Role

CleanLife is seeking a dedicated Operations Supervisor to join its Operations team in Riyadh, Saudi Arabia. This role involves overseeing daily operational activities, ensuring the efficient execution of workflows, and managing task implementation by team supervisors. The Operations Supervisor will uphold the company's approved policies and procedures, contributing to the overall efficiency and success of operations.

Key Responsibilities

• Monitor daily on-site operational activities and ensure alignment with approved plans and schedules.
• Follow up with team supervisors to ensure proper task allocation and accurate, efficient task execution.
• Record and track operational issues or observations, coordinating with management and relevant departments for resolution.
• Prepare periodic reports detailing operational progress, performance metrics, and team challenges.
• Coordinate and collaborate with other departments, including Quality, Customer Service, and Sales, for seamless operational integration.
• Monitor key operational performance indicators (KPIs) and provide observations with recommendations for improvement.
• Ensure strict compliance with company policies and safety procedures during all operational execution phases.
• Undertake additional tasks as assigned by management to support operational objectives.

Qualifications and Requirements

• A Diploma or Bachelor's degree in Business Administration, Industrial Engineering, or a related field.
• A minimum of 3 to 5 years of relevant experience in supply chain, distribution, operational follow-up, or field operations.
• Demonstrated strong organizational and analytical skills, with a proven ability to manage and follow up on work teams effectively.
• Proficiency in using computer applications and operations management systems.
• Excellent communication skills and the ability to solve problems efficiently and effectively.

Required Skills

• Operations Management
• Organizational Skills
• Analytical Skills
• Team Management
• Computer Applications
• Operations Management Systems
• Communication Skills
• Problem Solving

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience.

About the Role

Qiddiya Investment Company is seeking a Senior Manager - Construction to play a key role in developing Saudi Arabia's entertainment landscape. This position involves overseeing and leading complex construction projects, ensuring alignment with Qiddiya's strategic vision and adherence to high standards of quality, safety, and sustainability. The role requires guiding the entire construction process from planning to execution, fostering collaboration among diverse teams and stakeholders to achieve project milestones.

Key Responsibilities

• Oversee all phases of construction projects, ensuring objectives are met on time and within budget.
• Lead and mentor construction teams, promoting a culture of collaboration, safety, and operational excellence.
• Develop detailed construction plans, schedules, and resource allocation strategies.
• Conduct regular site visits to assess progress, ensure regulatory compliance, and maintain quality assurance.
• Coordinate with architects, engineers, and subcontractors for seamless communication and project alignment.
• Manage procurement processes for materials and services while maintaining budgetary controls.
• Prepare and present project status reports, including risks and milestones, to senior management.
• Champion best practices in health and safety across all construction operations.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering, Construction Management, or a related field; a Master's degree is an advantage.
• Over 10 years of progressive experience in construction management, with a focus on large-scale projects.
• Proven leadership capabilities in managing multidisciplinary teams.
• Comprehensive understanding of construction methodologies, local regulations, and safety standards.
• Strong problem-solving and decision-making skills, with a proactive approach to risk management.
• Exceptional communication skills for engaging with stakeholders at all organizational levels.
• Proficiency in construction management software and project management tools.
• Prior experience within the Middle East construction sector is highly desirable.

Required Skills

• Construction Management
• Leadership and Team Management
• Problem-Solving and Decision-Making
• Risk Management
• Communication
• Construction Methodologies
• Safety Standards
• Construction Management Software
• Project Management Tools

Work Location and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in construction management.

About the Role

Apparel Group is seeking a dynamic and experienced Cluster Manager to oversee the operations and financial performance of a select group of retail stores for a specific brand within a designated region in Saudi Arabia. This pivotal role is responsible for driving sales growth, ensuring unparalleled customer service, effectively managing and developing store teams, and upholding stringent company standards. The Cluster Manager will leverage market analysis and financial oversight to optimize store performance, manage inventory, and execute strategic promotional and marketing campaigns in collaboration with the Area Sales Manager and brand teams to achieve overarching business objectives.

Key Responsibilities

• Oversee the daily operations of a smaller group of retail stores within a designated area for a specific brand, ensuring smooth and efficient functioning.
• Conduct regular audits of store operations and facilities to ensure strict compliance with company standards, policies, and procedures, with a focus on productivity, efficiency, safety, and security.
• Direct the opening of new stores within the cluster by coordinating essential resources such as staff, merchandise, and logistics, and manage the closing of existing stores as required.
• Adhere to and rigorously enforce Company SOPs, policies, procedures, and loss prevention audit guidelines across all assigned stores, implementing corrective actions for any non-compliance.
• Oversee the implementation and consistent execution of Visual Merchandising guidelines across all stores within the cluster.
• Monitor and analyze sales performance by comparing actual sales against weekly targets, previous year's performance, and projections, taking decisive corrective actions in coordination with relevant departments.
• Set strategic sales targets for stores within the cluster to maximize profitability, considering market conditions and store-specific factors.
• Review and monitor stock level reports, collaborating with the brand team to ensure optimal inventory levels are maintained.
• Monitor inventory movement and implement necessary actions to minimize shrinkage and optimize stock turnover.
• Ensure exceptional customer service standards are met and exceeded across all stores by actively coaching store teams and setting high service benchmarks.
• Maintain and enhance the overall standards of customer service within the cluster, regularly assessing and improving the customer experience.
• Address customer inquiries and concerns promptly and effectively, striving to surpass customer expectations.
• Recruit, train, and develop store staff on effective sales techniques, customer service best practices, teamwork, and brand-specific requirements.
• Evaluate the performance of store employees annually, fostering open communication through regular coaching and motivation.
• Schedule and conduct regular staff meetings to communicate goals, performance expectations, and provide constructive feedback.
• Monitor and manage staff scheduling and leave approvals for store managers, ensuring adequate coverage and efficient store operations.
• Utilize market insights to identify opportunities for growth and adapt store strategies accordingly within the cluster.
• Stay informed about market trends, consumer behavior, and competitor activities specific to the assigned brand and geographical area.
• Communicate key business drivers, merchandise issues, and other relevant information to the Area Sales Manager, Retail Operations Manager, and other key stakeholders.
• Prepare and present regular reports on store performance, detailing successes, challenges, and actionable recommendations for improvement.

Qualifications and Requirements

• A minimum of 5-10 years of experience in retail management.
• A proven track record of successfully overseeing multiple retail stores, with at least 2-3 years in a multi-store management role, such as a multi-unit store manager.
• Experience in the fashion or related retail industries is highly desirable.

Required Skills

• Operations Management
• Sales Growth
• Customer Service Excellence
• Team Management and Development
• Market Analysis
• Financial Oversight
• Inventory Management
• Visual Merchandising
• Loss Prevention
• Recruitment and Training
• Performance Evaluation
• Reporting and Communication

Work Environment

This is a full-time position based in Saudi Arabia, overseeing a cluster of retail stores for Apparel Group.

About the Center Manager Role

The Place BC is seeking a Center Manager to oversee all branch operations, staff management, and strategic growth for its business center in Riyadh, Saudi Arabia. This role is integral to driving profitability and ensuring the efficient functioning of the business center as a standalone unit.

Key Responsibilities

• Oversee and manage daily operations, including staff supervision, facility maintenance, and budget oversight to ensure smooth and efficient functioning of the business center.
• Lead the team in delivering exceptional customer service, effectively resolving issues, and maintaining high occupancy rates.
• Coordinate with contractors, suppliers, and fit-out companies for renovations, space planning, and ensuring compliance with brand standards.
• Develop and execute comprehensive sales strategies aimed at revenue growth, cost control, and fostering strong community engagement.
• Monitor key performance metrics, prepare detailed reports, and implement data-driven improvements based on analysis and feedback to regional management.
• Ensure strict adherence to Saudi labor laws, health and safety regulations, and all relevant cultural norms in all operational aspects.
• Foster a positive and productive work environment through effective staff training, performance evaluations, and the implementation of Saudization initiatives.
• Manage budgeting and ensure compliance with all relevant regulations and company policies.
• Provide strong team leadership to drive operational excellence and achieve business objectives.

Qualifications and Experience

• A Bachelor's degree is required; a Master's degree is highly favored.
• A degree in hospitality management is preferred.
• A minimum of 5 years of experience as an operations manager in a business center.
• At least 5 years of experience in operations management within Saudi Arabia.
• A minimum of 5 years of experience as an operations director in hospitality or property management.

Required Skills

• Leadership and Team Leadership
• Operations Management
• Staff Management
• Sales Strategy Development and Execution
• Data Analysis and Reporting
• Customer Service Excellence
• Budgeting and Financial Management
• Compliance and Regulatory Adherence

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. The specific work type is full-time.

About the Role

ACOUSTIEG, a Saudi Arabian company established in 2018 specializing in acoustic treatment and sound isolation, is seeking a Foreign Purchasing & Logistics Specialist. This full-time position, based in Riyadh, is integral to managing international procurement and coordinating logistics operations. The role supports the company's innovative solutions across healthcare, education, residential, and commercial sectors by ensuring efficient supply chain processes and effective supplier relationships.

Key Responsibilities

• Manage international sourcing and procurement activities for materials and services.
• Evaluate and negotiate terms and pricing with overseas suppliers to ensure cost-effectiveness and quality.
• Coordinate import and export operations, including documentation and customs clearance.
• Monitor logistics processes from origin to destination to ensure timely and efficient delivery.
• Track shipments in real-time and proactively resolve operational issues.
• Ensure compliance with international trade regulations and company procedures.
• Liaise with internal departments to align supply requirements with project needs and production schedules.
• Analyze procurement and logistics data to identify opportunities for cost efficiency and performance improvement.

Qualifications and Requirements

• Bachelor's degree in Supply Chain Management, Logistics, or a related field.
• A minimum of 3 years of relevant professional experience in foreign purchasing and logistics.
• Strong understanding of international trade regulations and customs procedures.
• Proven experience working with shipping carriers and logistics service providers.
• Proficiency in Microsoft Excel for data analysis and reporting.
• Experience with Enterprise Resource Planning (ERP) systems.
• Good communication skills in English, both written and verbal.

Required Skills

• Supply Chain Management
• Logistics Coordination
• International Trade Procedures
• Customs Regulations
• Shipping and Freight Management
• Microsoft Excel Proficiency
• ERP System Utilization
• Effective Communication
• Sourcing and Procurement
• Supplier Relationship Management
• Import/Export Operations

Work Environment

This is a full-time position located in Riyadh, Saudi Arabia. The role is with ACOUSTIEG, a company dedicated to providing innovative solutions in acoustic treatment and sound isolation.

About the Role

Stella Stays is developing tech-driven living spaces designed for a modern and effortless experience. We are seeking a Front Desk Receptionist to join our team in Riyadh. This role is essential for managing daily operations, ensuring excellent guest experiences, and facilitating communication across departments and with external parties.

As the primary point of contact, the Front Desk Receptionist will represent Stella Stays' commitment to innovation and guest satisfaction, playing a key role in maintaining property standards and ensuring a seamless resident experience.

Key Responsibilities

• Conduct daily check-in and check-out inspections to ensure property readiness and guest satisfaction.
• Oversee in-house inventory management and stock counts to maintain adequate supplies for operations.
• Supervise the maintenance and cleaning teams, ensuring efficient scheduling and high-quality work delivery.
• Coordinate and promptly address repair and maintenance tasks to minimize disruptions for guests.
• Prepare and adhere to daily, weekly, and monthly reports detailing property operations and guest feedback.
• Ensure compliance with all property documentation requirements and quality assurance standards.
• Respond promptly and professionally to on-ground guest requests, ensuring their needs are met efficiently.
• Handle add-on service requests and coordinate with relevant service providers to fulfill guest needs.
• Source and manage reliable service providers and vendors, negotiating favorable contracts to ensure cost-effectiveness and quality.
• Maintain strict data control and confidentiality of sensitive information.
• Greet visitors, clients, and partners, providing a professional and welcoming atmosphere at the reception area.
• Answer and direct incoming calls, taking accurate messages when necessary.
• Manage incoming and outgoing mail and packages efficiently.
• Maintain the tidiness and professional appearance of the reception area.
• Assist with ad hoc administrative tasks as needed to support the team and operations.

Qualifications and Requirements

• A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Proven experience in Operations and Front Desk management, with a preference for experience within the hospitality industry.
• Strong organizational and multitasking abilities, coupled with meticulous attention to detail.
• Excellent communication and interpersonal skills, enabling effective interaction with guests and stakeholders.
• Proficiency in using property management systems and other relevant software applications.
• Ability to work independently, make sound decisions, and manage tasks effectively in a fast-paced environment.

Required Skills

• Operations Management
• Front Desk Management
• Guest Relations
• Inventory Management
• Team Supervision
• Maintenance Coordination
• Reporting
• Quality Assurance
• Vendor Management
• Data Control
• Confidentiality
• Communication Skills
• Interpersonal Skills
• Multitasking
• Attention to Detail
• Property Management Systems

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience. Stella Stays is committed to providing a professional and organized work environment.

About the Role

W Hotels is seeking a dynamic and experienced Manager-Housekeeping to oversee the daily operations of the Housekeeping department, as well as Recreation/Health Club and Laundry services, where applicable. This management position is responsible for ensuring that all guest rooms, public spaces, and employee areas are maintained to the highest standards of cleanliness and presentation. The role involves direct supervision of staff, conducting thorough inspections, and implementing corrective actions to guarantee guest and employee satisfaction while adhering to operating budgets.

As part of the W Hotels brand, this role is instrumental in bringing the "Whatever/Whenever" service culture to life for guests in Riyadh.

Key Responsibilities

• Oversee and manage the daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
• Direct and collaborate with employees to ensure guest rooms, public spaces, and employee areas are impeccably clean and well-maintained.
• Conduct daily inspections of guestrooms and public areas, holding individuals accountable for necessary corrective actions.
• Verify that guest room status is communicated efficiently and promptly to the Front Desk.
• Obtain lists of rooms requiring immediate cleaning and identify prospective check-outs or discharges to effectively prepare daily work assignments.
• Manage inventory of housekeeping supplies to ensure adequate stock levels are maintained.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Understand and manage the impact of the department's operations on the overall property's financial goals and objectives, striving to achieve or exceed budgeted targets.
• Ensure all employees are equipped with the correct supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up to confirm understanding and completion.
• Supervise daily Housekeeping shift operations, ensuring strict compliance with all housekeeping policies, standards, and procedures.
• Participate actively in departmental meetings, consistently conveying a clear and consistent message regarding departmental goals to achieve desired results.
• Utilize all available on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and accurately track employee time and attendance.
• Ensure employees clearly understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process where applicable.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback to individuals.
• Ensure employee recognition is consistently practiced across all shifts and participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an "open door" policy, and review employee satisfaction results to identify and address any employee issues or concerns.
• Participate in employee progressive discipline procedures.
• Celebrate team successes and publicly acknowledge the contributions of team members.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to enhance guest satisfaction.
• Empower employees to deliver excellent customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement initiatives.
• Respond to and effectively handle guest problems and complaints.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED; 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with no prior work experience required.

Required Skills

• Housekeeping
• Laundry Operations
• Guest Satisfaction
• Budget Management
• Human Resources Management
• Customer Service Excellence

Work Location and Type

This is a full-time, management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. We are dedicated to non-discrimination on any protected basis, including disability and veteran status.

About the Role

Talaat Moustafa Group Saudi is seeking an experienced and dedicated Cinema Store Manager to oversee the daily operations of its Banan Gifts Store in Riyadh. This role is crucial for ensuring efficient store performance, maintaining accurate inventory, managing sales effectively, and delivering an exceptional customer shopping experience. The ideal candidate will uphold the highest standards of organization, product presentation, and cleanliness within the store.

As the Cinema Store Manager, you will be responsible for the comprehensive management of the Banan Gifts Store, ensuring seamless operations from inventory control to customer satisfaction. This position requires a proactive approach to problem-solving, a keen eye for detail, and a commitment to driving sales and service excellence within a dynamic retail environment.

Key Responsibilities

• Supervise all incoming and outgoing inventory operations to ensure accuracy and efficiency.
• Monitor stock levels regularly and forecast future inventory needs to prevent shortages.
• Prepare and submit purchase requests in a timely manner to maintain optimal stock levels.
• Ensure accurate recording of all products and inventory movements within the approved systems.
• Conduct periodic and surprise inventory counts and promptly resolve any identified stock discrepancies.
• Follow up with suppliers and monitor delivery schedules to guarantee product availability.
• Oversee all daily sales operations, ensuring smooth and accurate execution.
• Recommend and assist in selecting a suitable Point of Sale (POS) system and manage its daily operations.
• Coordinate the setup, operation, and management of the POS system, integrating it effectively with store operations.
• Monitor all cash and electronic payment transactions to ensure accuracy and security.
• Supervise the operation of POS terminals, card payment devices, cash counting machines, and related equipment.
• Prepare daily and weekly sales and collection reports for management review.
• Ensure customers receive a professional and outstanding shopping experience.
• Organize and display products in an attractive and professional manner to enhance appeal.
• Ensure pricing labels, product tags, and promotional materials are properly and clearly displayed.
• Handle customer complaints professionally and resolve issues promptly to maintain customer satisfaction.
• Ensure strict compliance with customer service policies and procedures.
• Maintain the daily cleanliness and organization of the store, ensuring an appealing overall appearance.
• Monitor the condition of facilities and equipment and report any maintenance requirements.
• Ensure compliance with all safety standards and operational procedures within the store.
• Coordinate with relevant departments to ensure a smooth workflow and operational efficiency.
• Propose improvement ideas to enhance store performance, increase sales, and elevate service quality.
• Report any issues or requests to top management and follow up on their finalization.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Marketing, or any related field.
• A minimum of 10 years of experience in retail operations or store supervision.
• Preference for candidates with experience in gifts, accessories, or lifestyle retail stores.
• Proven experience with POS systems and retail operational tools.
• Proficiency in Microsoft Office Suite and inventory management systems.

Required Skills

• Expertise in POS systems and retail operational tools.
• Strong proficiency in Microsoft Office applications.
• Skilled in inventory systems management and inventory monitoring.
• Effective sales management and stock control capabilities.
• Excellent customer service and communication skills.
• Adept at product presentation and maintaining store cleanliness.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in retail operations or store supervision, with a preference for candidates experienced in gifts, accessories, or lifestyle retail environments.

About the Role

AstroLabs is seeking a proactive and experienced Account Manager to lead post-company setup operations, focusing on HR, PRO, and GRO services. This role is crucial for delivering a high-quality client experience and driving the growth of our client portfolio within our rapidly scaling Post Setup business line in Riyadh. The position is suited for an ambitious professional aiming to take ownership, build expertise, and develop into a leadership role while contributing to Saudi Vision 2030. You will be instrumental in enabling businesses to establish and scale their operations in Saudi Arabia, ensuring they navigate regulatory landscapes effectively.

Key Responsibilities

• Oversee and execute HR, GRO, and PRO services, including license renewals, work permit processing, Saudization initiatives, payroll management, and ensuring compliance with governmental regulations.
• Utilize governmental portals such as QIWA, GOSI, Mudad, MISA, and MC for regulatory compliance and operational efficiency.
• Build and maintain strong relationships with government entities and external partners to ensure smooth and timely service delivery.
• Ensure accurate capture, meticulous maintenance, and secure storage of all client data and documentation within internal systems.
• Continuously refine operational processes to enhance efficiency, improve service quality, and proactively implement new service offerings.
• Take full ownership of a diverse client portfolio, ensuring HR, GRO, and PRO needs are met to the highest standards.
• Provide proactive advisory support to clients on regulatory requirements and operational optimization in Saudi Arabia.
• Manage the end-to-end client engagement lifecycle, from onboarding to offboarding, ensuring high satisfaction and gathering testimonials and referrals.
• Handle escalations from junior team members, providing expert guidance and coaching to resolve complex client issues.
• Drive client retention and renewals by ensuring consistent customer satisfaction and fostering business growth.
• Undertake mentorship and coaching responsibilities to support junior team members' development.
• Lead by example, demonstrating strong operational execution, problem-solving capabilities, and exceptional customer service.
• Contribute to a collaborative team environment, fostering continuous learning and improvement.
• Identify and implement new services and process improvements to enhance client value.
• Stay informed about industry trends and regulatory changes to maintain AstroLabs' leadership in HR, GRO, and PRO services.
• Represent AstroLabs at industry events and networking sessions to build relationships and drive business growth.

Qualifications and Requirements

• An ambitious professional with a strong desire to grow into a management role.
• A minimum of 2 years of experience in Account Management, Operations, or Customer Success within a KPI-driven environment in Saudi Arabia.
• A background in HR, GRO, PRO, Company Setup, or Corporate Services is highly desirable.
• Full fluency in both Arabic and English, complemented by excellent communication skills.
• A strong ability to manage client accounts independently, coupled with a solutions-driven mindset.
• Exceptional attention to detail and a process-driven approach, with outstanding organizational and task management skills.
• Skilled in data analysis and reporting, with the ability to use insights to drive continuous improvements.
• A natural people person with a passion for mentoring, coaching, and supporting team development.
• Proficiency in Microsoft Office Suite, particularly Excel, and experience with CRM tools.
• A commitment to professional growth, demonstrated by actively engaging in training and development opportunities.
• A brand ambassador for AstroLabs, embodying core values of Ownership, Ambition, and Excellence.

Required Skills

• Account Management
• Operations Management
• Customer Excellence
• Regulatory Compliance
• HR Services
• PRO Services
• GRO Services
• License Renewals
• Saudization
• Government Portal Management (QIWA, GOSI, Mudad, MISA, MC)
• Customer Service
• Sales Skills
• Detail-Oriented
• Process-Driven
• Data Analysis
• Reporting
• Mentoring
• Coaching
• Microsoft Office Suite (Excel)
• CRM Tools

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic and scaling business environment at AstroLabs, the Gulf's leading business expansion platform dedicated to empowering high-growth companies.

About the Role

Envisage Recruitment Limited is seeking an experienced Factory Director to establish and lead a new specialist fabrication and production facility in Riyadh, Saudi Arabia. This facility will support major events, exhibitions, scenic builds, brand activations, custom structures, and large-scale creative fabrication projects across the Kingdom. This is a senior, hands-on operational leadership role responsible for the day-to-day operation of the facility, ensuring custom event assets are produced, finished, and dispatched on time, within budget, and to the highest quality and safety standards. The successful candidate will be instrumental in shaping the operating model, production standards, team structure, systems, and overall delivery capability from the ground up.

The ideal candidate will possess strong experience across multi-discipline fabrication, including joinery/carpentry, metalwork/welding, print/graphics, painting/finishing, foam fabrication, quality control, HSE, inventory management, and cost control. This role is crucial for the successful launch and ongoing operation of this new venture within the GCC events and exhibitions sector.

Key Responsibilities

• Lead the full operation of the fabrication facility, encompassing workshop planning, workflow optimization, production scheduling, resource allocation, and adherence to delivery timelines.
• Manage multi-discipline teams involved in joinery/carpentry, metalwork/welding, printing/graphics, painting/finishing, foam works, and other custom production disciplines.
• Translate design concepts, shop drawings, and technical specifications into practical and buildable production methods.
• Coordinate closely with project managers, designers, engineering, procurement, warehouse, and installation teams to ensure smooth project delivery.
• Ensure all fabricated assets meet stringent quality standards, client specifications, and project requirements prior to dispatch.
• Establish and maintain robust Health, Safety, and Environment (HSE) standards, including conducting safety meetings, providing tool training, performing inspections, and ensuring compliance with local regulations.
• Oversee the maintenance of workshop machinery, tools, and equipment, implementing both planned preventive and corrective maintenance programs.
• Monitor raw material and consumable inventory levels, collaborating with procurement to control availability, manage costs, and minimize waste.
• Manage production budgets, track material usage, implement cost control measures, and oversee project reconciliation.
• Report on workshop performance, production output, delivery status, quality metrics, safety incidents, and financial performance to senior management.
• Build, mentor, and develop a high-performing team capable of delivering under the demanding deadlines of the events industry.

Qualifications and Requirements

• A minimum of 15 years of progressive experience in event fabrication, exhibitions, scenic production, custom fabrication, fit-out, display production, joinery, or metal fabrication.
• A strong background within the events, exhibitions, scenic fabrication, or brand activation sectors is highly preferred.
• Proven experience in leading multi-discipline workshop or factory operations.
• A solid understanding of carpentry/joinery, metalwork/welding, print/graphics, foam works, painting, and finishing processes.
• The ability to read and interpret engineering drawings, blueprints, shop drawings, and CAD files.
• Demonstrated experience with production planning, resource allocation, quality control, HSE management, inventory control, and cost control.
• Experience with ERP/MRP systems is highly desirable.
• A background in Production Management, Industrial Engineering, Mechanical Engineering, or a related field is preferred; equivalent practical experience will also be considered.

Required Skills

• Joinery/Carpentry
• Metalwork/Welding
• Print/Graphics
• Painting/Finishing
• Foam Fabrication
• Quality Control
• HSE Management
• Inventory Control
• Cost Control
• Workshop Planning
• Workflow Management
• Production Scheduling
• Resource Allocation
• Delivery Timelines Management
• Technical Specifications Interpretation
• Project Management Coordination
• Engineering Drawing Interpretation
• Blueprint Interpretation
• Shop Drawing Interpretation
• CAD File Interpretation
• Production Planning
• Inventory Management
• Team Leadership
• Mentoring
• Team Development
• Event Fabrication
• Exhibition Fabrication
• Scenic Production
• Custom Fabrication
• Fit-out
• Display Production
• Joinery Fabrication
• Metal Fabrication
• Brand Activation Fabrication
• ERP/MRP Experience

Work Environment and Conditions

The role operates within a workshop environment which may involve noise, dust, and heat. Some on-site installation work may also be required. This is a full-time position based in Riyadh, Saudi Arabia. The role is situated in a fast-paced, deadline-driven setting, and may necessitate working evenings, weekends, and holidays to meet event deadlines. Site work could involve extended periods of standing and exposure to varied conditions.

About the Role

King Salman International Airport in Riyadh, Saudi Arabia, is seeking a Manager - Aerodrome Maintenance to join their team. This full-time position is responsible for ensuring the efficient operation and maintenance of aerodrome, terminal, and landside facilities. The successful candidate will play a key role in ensuring compliance with relevant regulations, optimizing airport infrastructure functionality, and enhancing passenger and operational experiences.

This role requires a proactive approach to managing complex maintenance programs, implementing best practices, and fostering a culture of safety and reliability. The Manager - Aerodrome Maintenance will be instrumental in maintaining high standards of airport operations, contributing to the airport's reputation and operational excellence.

Key Responsibilities

• Define operational needs, infrastructure specifications, and performance criteria to ensure seamless service delivery across aerodrome, terminal, and landside facilities.
• Oversee aerodrome, terminal, or landside activities, ensuring the smooth and efficient movement of aircraft, passengers, and vehicles as applicable.
• Implement industry best practices, robust emergency response plans, and leverage technological innovations to optimize airport operations.
• Oversee the development and delivery of comprehensive training programs to ensure all operators meet required competency and regulatory standards.
• Manage the recruitment, assessment, and onboarding processes for related operators to maintain high service quality and operational readiness.
• Implement and manage preventive and corrective maintenance programs to sustain facility performance, safety, and reliability.
• Conduct relevant inspections, performance evaluations, and risk assessments to ensure operational excellence and strict adherence to regulatory requirements.

Qualifications and Requirements

• A Bachelor's Degree in Aviation Management, Airport Operations, Aerospace Engineering, or an equivalent field is mandatory.
• A Master's Degree in Aviation Management, Business Administration, Airport Operations, or an equivalent field is preferred.
• A minimum of 5 years of experience in a similar role or equivalent is required.
• Proven experience specifically in Aerodrome Maintenance is essential.

Required Skills

• Aerodrome Maintenance

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia, at King Salman International Airport. The role requires 5-10 years of relevant experience, with a specific emphasis on Aerodrome Maintenance.

About the Role

Mantis Collection is seeking an experienced IT Manager to oversee the information technology function at Basiqat Resort by Mantis, located in the Riyadh Region of Saudi Arabia. This role is responsible for ensuring the reliable, secure, and efficient operation of all IT systems, directly supporting guest experiences and resort operations. The IT Manager will play a key role in maintaining technology stability, which is essential for service delivery and guest satisfaction in this environment.

Key Responsibilities

• Oversee the installation, configuration, and maintenance of all IT systems and infrastructure.
• Ensure the reliable operation of networks, servers, Wi-Fi, and telecommunications systems, focusing on high availability and rapid issue resolution.
• Manage all hardware, software, and IT assets, including inventory and lifecycle management.
• Maintain hospitality-specific systems such as Property Management Systems (PMS), Point of Sale (POS), and Customer Relationship Management (CRM).
• Ensure seamless integration between operational systems and other departments.
• Support system upgrades, new implementations, and provide troubleshooting for hospitality applications.
• Maintain data integrity and optimize system performance for all IT applications.
• Implement and maintain IT security policies and procedures to safeguard data and systems.
• Monitor systems for vulnerabilities and ensure timely application of security updates.
• Ensure compliance with relevant data protection standards and Accor's IT policies.
• Manage access controls and user permissions.
• Provide IT support to all resort departments and staff, managing helpdesk operations and incident resolution.
• Train resort staff on the effective use of systems and digital processes.
• Manage relationships with external IT vendors and service providers.
• Oversee the procurement of IT equipment and software, ensuring cost-effectiveness.
• Coordinate with regional and corporate IT teams to ensure alignment with group standards.
• Manage cost-effective IT operations and IT-related contracts.
• Lead IT-related projects, including facility setups and system rollouts, particularly during pre-opening phases.
• Support digital transformation initiatives within the resort.
• Evaluate and recommend new technologies to enhance guest and operational experiences.
• Ensure the scalability and future-readiness of the resort's IT infrastructure.

Qualifications and Requirements

• A minimum of 5 to 8 years of progressive IT experience, with a preference for experience in hospitality or resort environments.
• Demonstrated experience in network administration, infrastructure management, and IT support.
• A solid understanding of cybersecurity principles and data protection standards.
• Experience in pre-opening or remote operational environments is highly desirable.
• A degree in Information Technology, Computer Science, or a closely related field.
• Relevant IT certifications such as Cisco, Microsoft, ITIL, or CompTIA are considered advantageous.
• Strong troubleshooting, analytical, and problem-solving skills.
• The ability to work independently and effectively in a remote or multi-site environment.

Required Skills

• IT Systems and Infrastructure Management
• Network Administration and Management
• Server and Wi-Fi Management
• Telecommunications Systems
• Hardware and Software Management
• IT Asset Management
• Hospitality Systems (PMS, POS, CRM, Back-office Applications)
• Cybersecurity Principles and Data Protection Standards
• IT Security Policy Implementation and Enforcement
• Accor IT Policy Compliance
• Access Control and User Permissions Management
• IT Support and Helpdesk Operations
• Incident Resolution Processes
• User Training on Systems and Digital Processes
• Vendor and Stakeholder Management
• Procurement of IT Equipment and Software
• Cost-Effective IT Operations and Contract Management
• Project Management
• Digital Transformation Initiatives
• Evaluation of New Technologies
• Infrastructure Scalability and Future-Readiness
• Troubleshooting, Analytical, and Problem-Solving Skills
• Experience with Opera PMS and Micros POS is a plus.

Work Environment and Location

This is a full-time position located in Riyadh, Riyadh Region, Saudi Arabia. The role requires the ability to work effectively in a remote or multi-site environment, supporting a unique resort setting focused on conservation and sustainable tourism.

About the Role

Stranger Soccer is seeking an ambitious individual to serve as the License Owner / Operator in Riyadh, Saudi Arabia. This position offers the opportunity to establish and manage Stranger Soccer's football experience platform within the local community. The role involves leading the expansion of a global brand by implementing a proven model for accessible, high-quality casual football.

This opportunity is suited for individuals with a strong understanding of football culture and local market insights, who are driven to build a significant business venture. While operating independently, the License Owner / Operator will receive comprehensive support from Stranger Soccer's headquarters, including an operational playbook, technological tools, and strategic guidance. The position is designed for those seeking ownership and the chance to redefine engagement with the sport.

Key Responsibilities

The License Owner / Operator will be responsible for the comprehensive management and growth of the Stranger Soccer operation in Riyadh. Key duties include:

• Establishing and operating a complete football ecosystem within the city, ensuring a consistent and high-quality player experience.
• Overseeing all business aspects, from initial setup to ongoing operations and strategic development.
• Implementing marketing initiatives to build brand awareness and attract players.
• Recruiting and managing a local team to support operational needs.
• Ensuring the effective functioning of the mobile app for player bookings and game management.
• Leveraging the Stranger Soccer platform and operational playbook to achieve business objectives.

Required Qualifications

Successful candidates will possess the following:

• A deep understanding and passion for football and its culture.
• Strong local insight into the Riyadh market and community.
• Demonstrated leadership capabilities.
• Proven business experience with a strategic mindset.
• An entrepreneurial spirit and readiness to operate independently.
• A desire for ownership, impact, and tangible results.

Skills Profile

• Leadership
• Business Acumen
• Entrepreneurial Mindset
• Operations Management
• Marketing Strategy
• Team Recruitment and Management

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 years of experience, with a focus on entrepreneurial drive and potential. Stranger Soccer is a global brand with a successful model for scaling casual football experiences, having launched in over 10 cities and facilitated more than 100,000 games worldwide.

Interested candidates can learn more and express their interest by visiting ******************* and clicking "Bring Stranger Soccer to Your City".

About the Fleet Supervisor Role

Ninja is seeking a proactive and detail-oriented Fleet Supervisor to join our team in Riyadh, Saudi Arabia. This full-time position is crucial for overseeing the daily operations of our fleet, ensuring optimal vehicle availability, adherence to safety standards, regulatory compliance, and cost efficiency. The ideal candidate will bring a proven track record in managing transportation fleets within a dynamic logistics or supply chain environment.

As a Fleet Supervisor, you will be instrumental in maintaining the smooth functioning of our transportation operations. You will be responsible for a wide range of activities, from driver management and vehicle maintenance to cost control and performance reporting. This role requires a strong understanding of fleet management principles and the ability to work effectively in a fast-paced operational setting.

Key Responsibilities

• Supervise daily fleet operations to ensure maximum vehicle availability and operational efficiency.
• Manage vehicle allocation and driver assignments based on business and delivery requirements.
• Monitor fleet utilization and identify opportunities to improve productivity and reduce downtime.
• Coordinate preventive and corrective vehicle maintenance activities with workshops and service providers.
• Ensure all vehicles maintain valid registrations, insurance, inspections, and regulatory documentation.
• Track fuel consumption, maintenance expenses, and other fleet-related costs while supporting cost optimization initiatives.
• Monitor vehicle condition and ensure all safety standards and company policies are consistently followed.
• Investigate vehicle accidents, damages, traffic violations, and operational incidents, and implement corrective actions when required.
• Supervise driver performance, attendance, compliance, and adherence to safety procedures.
• Support driver onboarding, training, and performance improvement programs.
• Coordinate with Operations, Warehouse, Procurement, Finance, and external vendors to ensure smooth fleet operations.
• Prepare and maintain accurate fleet records, reports, and operational documentation.
• Generate regular fleet performance reports and KPIs for management review.
• Identify process improvement opportunities and implement solutions to enhance efficiency, service levels, and fleet performance.
• Support fleet expansion, optimization, and continuous improvement projects.

Qualifications and Requirements

• Bachelor's degree in Logistics, Supply Chain, Business Administration, Transportation, or a related field.
• 3-5 years of experience in Fleet Operations, Transportation, Logistics, or Supply Chain.
• Minimum 2 years of supervisory experience.
• Experience managing commercial vehicles, vans, trucks, or distribution fleets.
• Strong knowledge of fleet management and transportation operations.
• Experience in vehicle maintenance management and compliance.
• Knowledge of cost control, route planning, and vendor management.
• Strong reporting, analytical, and problem-solving skills.
• Proficiency in Microsoft Excel and reporting tools.
• Strong communication and team coordination skills.
• Ability to work in a fast-paced operational environment.

Required Skills

• Fleet Management
• Transportation Operations
• Vehicle Maintenance
• Compliance Management
• Cost Control
• Route Planning
• Vendor Management
• Reporting and Analytics
• Problem-Solving
• Microsoft Excel Proficiency
• Communication Skills
• Team Coordination
• Logistics Management
• Supply Chain Management

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires the ability to work effectively in a fast-paced operational environment.

About the Role

Stranger Soccer is seeking an entrepreneurial individual to serve as License Owner / Operator in Riyadh, Saudi Arabia. This role offers the opportunity to build and manage a football experience platform within the Riyadh community. The position involves establishing and overseeing a comprehensive football ecosystem designed to provide a consistent, high-quality experience for players who utilize the Stranger Soccer mobile application for game bookings.

This is an opportunity to own and operate a business venture supported by an established global brand. The License Owner / Operator will be responsible for implementing Stranger Soccer's technology and operational framework to redefine football engagement in Riyadh. The role is suited for individuals driven by impact, ownership, and results, with a strong connection to football culture.

Key Responsibilities

As a License Owner / Operator, responsibilities will cover the full scope of business management. These include, but are not limited to:

• Overseeing all operational aspects of the Stranger Soccer platform within Riyadh.
• Developing and executing local marketing strategies to drive user acquisition and engagement.
• Recruiting, training, and managing local teams to ensure service quality.
• Managing the financial performance and growth of the Riyadh venture.
• Ensuring the consistent delivery of a high-quality football experience for all participants.
• Building and nurturing relationships within the local football community.
• Implementing and adhering to the Stranger Soccer operational playbook and brand standards.

Qualifications and Requirements

• A strong passion for football and a deep understanding of local football culture in Riyadh.
• Demonstrated leadership capabilities.
• Proven business experience, with a track record of successful ventures or management roles.
• An entrepreneurial mindset with the drive to operate independently and build a business.
• The ability to think strategically and execute effectively.
• A commitment to delivering exceptional player experiences.

Required Skills

• Leadership
• Business Acumen
• Entrepreneurial Mindset
• Operations Management
• Marketing Strategy and Execution
• Team Recruitment and Management

Work Environment and Company Information

Stranger Soccer operates as a full-time venture. Originating from Singapore, the company has expanded to over 10 cities globally, facilitating more than 100,000 games. Stranger Soccer provides the technology platform, an operational playbook, and support from its HQ team to assist License Owners in their success. The role is based in Riyadh, Saudi Arabia.