Jobs in Riyadh

About the Role

Gartner IT is seeking a motivated Technical Support Specialist to join its team of skilled engineers. This role is instrumental in building digital solutions that support Gartner colleagues and clients, contributing to the organization's success by delivering technology solutions that power Gartner. Gartner IT fosters a culture of innovation and an outcome-driven approach.

Role Overview

The Technical Support Specialist will provide essential second-level support, addressing technical issues escalated by the Help Desk. The goal is to ensure Gartner standards and Service Level Agreements (SLAs) are met for all Gartner Associates, regardless of their work location. This position also involves contributing technical expertise to various projects, site visits, and Gartner Events.

Key Responsibilities

• Provide escalated (Level 2) technical support, including hardware troubleshooting and diagnosis, software troubleshooting and installation, and information gathering to deliver business solutions and maintain operational continuity for Gartner Associates and infrastructure 24x7.
• Conduct remote office visits as required, providing onsite support in remote locations, resolving technical issues, and building rapport with associates.
• Manage all asset life cycles accurately to ensure efficient deployment of assets throughout the company.
• Support Gartner's events and symposiums by liaising with the ITIO Event Manager and Events staff to provide technology services and support to associates and clients, making on-the-spot decisions that require discretion and judgment.
• Actively manage service requests, incidents, and activities, ensuring all associate interactions are accurately documented, assigned, and communicated to determine and resolve issues, escalate when necessary, and provide solutions for future problem resolution and process improvement.

Qualifications and Requirements

• Bachelor's degree or foreign equivalent degree in Computer Science or a related field.
• 1+ years of client service experience.
• 1-3 years of experience in an entry-level technical support role.
• Understanding of networking concepts, servers, and LANs/WANs.
• Experience using a help desk call logging system.
• Experience with standard Microsoft products and platforms.

Required Skills

• Technical hardware troubleshooting and diagnosis.
• Software troubleshooting and installation.
• Information gathering for business solutions.
• Asset management throughout its lifecycle.
• Providing technology services and support.
• Management of service requests, incidents, and activities.
• Proficiency in networking concepts, servers, and LANs/WANs.
• Experience with help desk call logging systems.
• Familiarity with standard Microsoft products and platforms.
• Strong problem-solving skills.
• Effective communication skills, both verbal and written, with the ability to deal independently with staff throughout the organization.
• Excellent customer service skills.

Work Location and Type

This is a full-time position located in Riyadh, Saudi Arabia.

About the Role

IDOM Consulting, Engineering, Architecture is seeking a Senior Road Engineer to join its Project and Construction Management team in Riyadh. This role is within the Infrastructure Division and focuses on civil engineering and transportation projects, specifically roads, highways, bridges, and tunnels in urban settings. The Senior Road Engineer will be responsible for coordinating technical aspects of road works, ensuring quality control, managing drawing revisions, implementing value engineering, and overseeing technical construction methods for significant mega civil projects in Saudi Arabia.

Key Responsibilities

• Provide technical control for all road works, ensuring adherence to project specifications and standards.
• Coordinate with specialists in structures, drainage, ITS, and materials for integrated project delivery.
• Collaborate with quality control personnel to maintain high construction standards.
• Address or coordinate resolution of design issues, seeking home office support for complex challenges.
• Offer technical advice and recommendations on proposed design changes.
• Oversee and review the Contractor's technical submissions, including shop drawings, material submittals, and design proposals.
• Assess and provide technical reports on contractor-submitted Value Engineering proposals.
• Act as the primary liaison between the Road Engineering department and the Technical Manager.
• Revise technical construction methods and monitor their implementation.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering, with a specialization or major in Road Design, or equivalent experience.
• Formal qualifications or affiliations with RICS, IQS, ICES, or CIOB are required.
• A minimum of over 15 years of experience in project management, with a significant focus on mega construction projects, primarily as a Consultant. Contractor-exclusive experience will not be considered.
• Demonstrable experience in at least one (1) mega project involving ROADS. Candidates without clear road experience will not be considered.
• A strong understanding of construction, design, and engineering principles.
• Familiarity with local building codes, regulations, and safety standards in Saudi Arabia.
• Proficiency in the English language is essential; Arabic language skills are considered a plus.
• Valid SCE membership is required.

Required Skills

• Expertise in Road Works, Quality Control, Drawing Revision, Value Engineering, and Technical Construction Method Revision.
• Proficiency in coordinating with specialists in Structures, Drainage, ITS, and Materials.
• Extensive experience in Project Management and Mega Construction Projects, with a strong background as a Consultant.
• Thorough understanding of Construction, Design, and Engineering Principles.
• Knowledge of Local Building Codes, Regulations, and Safety Standards.
• Excellent English Language Proficiency.
• Strong Communication Skills, including Report Writing and Social Skills.
• Demonstrated Teamwork, Problem Solving, Autonomy, Flexibility, and Technical Rigor.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. For non-Saudi candidates, a transferable Iqama is required. IDOM is an international consultancy focused on engineering and architecture projects that promote a sustainable world, fostering a culture of engagement, professional development, and integrity.

Only CVs submitted via LinkedIn will be reviewed.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor. This full-time, non-management position is essential for upholding the high standards of cleanliness and guest experience associated with W Hotels. The role involves overseeing the cleanliness of guest rooms, public areas, and other hotel facilities to ensure they meet stringent quality benchmarks.

As part of Marriott International, W Hotels is committed to fostering an environment of inclusivity and equal opportunity. This role offers the opportunity to be part of an international team and contribute to a meaningful career.

Key Responsibilities

• Inspect guest rooms, public areas, and the pool to ensure adherence to quality standards after housekeeping staff have completed their work.
• Generate reports on occupied rooms, verify room statuses, identify rooms that do not meet standards, and prioritize cleaning tasks.
• Update guest room statuses upon departure.
• Assist housekeeping management in overseeing daily operations.
• Liaise with housekeeping, engineering, front desk, and laundry departments to coordinate efforts.
• Document and resolve issues related to non-compliant rooms in coordination with the front desk.
• Prepare, distribute, and communicate changes to assignment sheets and schedules.
• Report any unresolved issues to the incoming shift.
• Perform required administrative tasks.
• Support management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Follow and enforce all chain safety policies and procedures, reporting maintenance issues, accident hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and appearance.
• Respect the confidentiality of proprietary information and protect company assets.
• Support colleagues with dignity and respect, and contribute to the team's common goals.
• Comply with quality assurance expectations and standards.
• Respond to work situations at the required speed, which may include running, walking, or jogging.
• Visually read and verify information in various formats, including small print.
• Visually inspect tools, equipment, and machines for defects.
• Enter and retrieve work-related information using computers and point-of-sale systems.
• Handle objects of varying sizes and weights requiring excellent manual dexterity and eye-hand coordination.
• Reach for objects above the head and below the knees, involving bending, twisting, pulling, and stooping.
• Navigate narrow, confined, or elevated spaces.
• Move across sloped, uneven, or slippery surfaces.
• Ascend and descend stairs and service ramps.
• Utilize continuous manual dexterity and gross motor skills, with frequent use of bimanual dexterity and excellent motor skills.
• Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and objects over 55 pounds (25 kg) with assistance.
• Push and pull a loaded housekeeping cart and other work appliances on sloped and uneven surfaces.
• Stand, kneel, sit, or walk for extended periods or at a high frequency throughout a full shift.
• Listen and respond appropriately to guest and employee concerns.
• Use clear and courteous language in all communications.
• Perform all other duties as requested by management that are consistent with the position.

Qualifications and Requirements

• High school diploma or equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping operations
• Laundry operations
• Adherence to quality standards
• Reporting
• Supervision
• Coordination and collaboration
• Problem-solving
• Scheduling
• Administrative tasks
• Hiring and training
• Performance evaluation
• Employee motivation and discipline
• Understanding and application of safety policies
• Identifying and reporting maintenance issues and accident prevention
• Maintaining professional appearance
• Confidentiality
• Teamwork and support
• Quality assurance
• Customer service
• Clear and effective communication
• Proficiency with computer systems and point-of-sale (POS) systems
• Manual dexterity and eye-hand coordination
• Mobility and physical stamina for various work environments

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor to join their Housekeeping & Laundry team. This full-time, non-management position is integral to maintaining the high standards of cleanliness and guest experience that W Hotels is known for, contributing to a dynamic work environment.

Role Overview

As a Hotel Cleanliness Supervisor, you will play a key role in the daily operations of the hotel. You will act as a liaison between various departments to ensure seamless service delivery and uphold the luxury presentation of W Hotels. Your focus will be on maintaining the highest levels of cleanliness and guest satisfaction.

Key Responsibilities

• Conduct thorough inspections of guest rooms, public areas, and pool areas after cleaning to ensure adherence to quality standards.
• Manage sold room reports, verify room statuses, identify discrepant rooms, and prioritize cleaning schedules.
• Update the status of departing guest rooms to facilitate efficient turnover.
• Assist Housekeeping management in overseeing daily activities and operational flow.
• Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms in collaboration with the Front Desk.
• Prepare, distribute, and communicate any changes to room assignments to relevant team members.
• Communicate operational issues and updates to the next shift.
• Complete all required departmental paperwork accurately and in a timely manner.
• Support management in employee hiring, training, scheduling, performance evaluation, counseling, discipline, motivation, and coaching.
• Adhere strictly to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Uphold the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to W Hotels' standards.
• Anticipate and address guests' service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Communicate clearly and professionally with colleagues and guests.
• Develop and maintain positive working relationships with all team members.
• Listen and respond appropriately to the concerns of other employees.
• Ensure strict adherence to quality expectations and standards across all areas of responsibility.
• Perform physical tasks including moving, lifting, carrying, and placing objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Perform tasks requiring reaching overhead and below the knees, including bending, twisting, pulling, and stooping.
• Maintain a standing, sitting, kneeling, or walking posture for extended periods throughout an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Utilize computers and point-of-sale systems to enter and locate work-related information.
• Read and visually verify information in various formats, including small print.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar role.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping operations and best practices
• Maintaining quality standards
• Room status verification and management
• Prioritization and time management
• Interdepartmental coordination
• Issue resolution and problem-solving
• Accurate paperwork completion
• Employee hiring and onboarding
• Training and development
• Scheduling and workforce management
• Employee evaluation and performance management
• Counseling and disciplinary procedures
• Employee motivation and coaching
• Understanding and application of company policies
• Adherence to safety and security procedures
• Maintaining uniform and personal appearance standards
• Confidentiality and discretion
• Asset protection
• Delivering exceptional guest service standards
• Anticipating guest needs
• Assisting individuals with disabilities
• Clear and professional communication
• Building and maintaining positive working relationships
• Active listening skills
• Physical stamina and ability to perform manual tasks
• Computer proficiency
• Visual verification and attention to detail

Work Location and Type

This is a full-time, non-management position located at W Hotels in the Financial District, Riyadh, Saudi Arabia. The role is not remote.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and detail-oriented Plumber to join their Engineering & Facilities team. This full-time, non-management position offers an opportunity for individuals with 0-1 years of experience to contribute to the smooth operation and maintenance of a luxury hotel environment. As part of the W Hotels brand, you will play a crucial role in ensuring guest satisfaction through prompt and effective maintenance services.

This role is integral to upholding W Hotels' commitment to providing an exceptional experience for every guest. You will be responsible for a wide range of maintenance tasks, ensuring all facilities are in optimal working condition and adhering to the highest standards of service and safety.

Key Responsibilities

• Respond to and attend to guest repair requests promptly and efficiently.
• Communicate effectively with guests and customers to resolve maintenance issues.
• Perform preventive maintenance on tools, equipment, and machinery, including cleaning and lubrication.
• Visually inspect tools, equipment, and machines to identify potential issues.
• Carry equipment, such as tools and radios, as required for job tasks.
• Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
• Maintain accurate maintenance inventory records and requisition necessary parts and supplies.
• Communicate daily activities and any encountered problems to other shifts using approved communication programs and standards.
• Perform surface preparation, painting, and minor repairs to drywall and wood trim.
• Replace light bulbs and A/C filters, ensuring thorough cleanup of work areas.
• Test, troubleshoot, and perform basic repairs on various equipment, including plumbing fixtures (*, plunging toilets, unclogging drains), electrical components (lamps, extension cords, vacuum cleaners, internet devices), and cosmetic items.
• Replace electrical switches and outlets, and repair other guestroom items.
• Program televisions and perform general housekeeping and engineering-related inventory duties.
• Utilize the Lockout/Tagout system before commencing any maintenance work.
• Perform repairs on interior and exterior landscaping, including sprinkler systems.
• Input air handler schedules and make temperature adjustments using basic computer skills.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with colleagues.
• Support the team to reach common goals and listen and respond appropriately to employee concerns.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and heavier items with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• Some experience in general maintenance, including exterior and interior surface preparation and painting, is required.
• Experience in hotel engineering or maintenance is considered a plus.
• No supervisory experience is required.
• A valid Driver's License is required.

Required Skills

• Plumbing
• Air conditioning and refrigeration
• Electrical systems
• Mechanical systems
• Pneumatic/electronic systems and controls
• Carpentry and finish skills
• Kitchen equipment maintenance
• Vehicle maintenance
• Energy conservation principles
• General building maintenance
• Painting
• Drywall repair
• Wood trim repair
• Troubleshooting and problem-solving
• Computer skills
• Communication skills
• Teamwork

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is part of the Engineering & Facilities department. Marriott International is an equal opportunity employer committed to creating an inclusive environment. W Hotels operates with a "Whatever/Whenever" service philosophy.

About the Role

Coefficient Alliances & Ventures is seeking a Cards Portfolio Management Specialist to join a leading bank in Riyadh, Saudi Arabia. This role is integral to providing strategic advisory and execution support for various card portfolio optimization initiatives. The primary objective is to enhance key performance metrics including Estimated Net Revenue (ENR), spend, and authorization performance. The specialist will contribute to accelerating growth in card activation, customer engagement, utilization, and balance build through strategic planning, campaign execution, data analytics, merchant partnerships, and lifecycle management.

This is an initial 12-month contract position with a strong potential for extension. A mandatory requirement for this role is demonstrable experience within the Saudi Arabian market.

Key Responsibilities

• Analyze credit card portfolio trends to develop and implement strategies for improving activation, usage, and customer retention.
• Support the development and execution of strategies to grow the credit card portfolio in alignment with business targets.
• Drive initiatives focused on customer engagement and balance build, including end-to-end management of multi-channel campaigns to increase card spends and outstanding balances.
• Contribute to the credit card instalment plans strategy, encompassing the design of payment plans, implementation of sales strategies, and revenue optimization.
• Design and implement lifecycle campaigns and customer engagement programs, overseeing their management and ensuring appropriate customer communication.
• Collaborate with internal stakeholders and external partners to ensure the seamless execution of campaigns and offers.
• Optimize portfolio performance through advanced segmentation, targeted approaches, and personalized offers.
• Provide execution support for campaign rollouts, including tracking performance and generating detailed reports.
• Liaise with internal and external stakeholders to ensure alignment on campaign objectives and key performance indicators (KPIs).
• Ensure adherence to all internal approval processes and regulatory requirements.
• Assist in managing the overall financial performance of the credit card portfolio.
• Develop financial forecasts and budgets, monitor performance against targets, and identify opportunities to mitigate potential headwinds.

Qualifications and Requirements

• A minimum of 8 to 10 years of experience in banking, payments, or consulting, with a specific focus on credit card portfolio optimization, digital engagement, and card product management.
• Regional experience, preferably within KSA, is highly desirable.
• A Bachelor's degree or an equivalent qualification is required; an advanced degree or an MBA is preferred.
• Proven track record in campaign execution, customer segmentation, and performance analytics.
• Fluent English communication skills are essential; fluency in Arabic is preferred.

Required Skills

• Cards Portfolio Management
• Strategic Advisory
• Execution Support
• Portfolio Optimization
• Data Analytics
• Merchant Partnerships
• Lifecycle Management
• Campaign Management
• Customer Segmentation
• Performance Analytics
• Financial Performance Management
• Financial Forecasting
• Budgeting
• Credit Card Portfolio Optimization
• Digital Engagement
• Card Product Management
• Cards P&L
• Revenue Management
• Loyalty Programs

Work Environment and Contract Details

This is a full-time, onsite position located in Riyadh, Saudi Arabia. The role is offered as an initial 12-month contract with a strong potential for extension. The position is with Coefficient Alliances & Ventures, supporting a leading bank in the KSA market.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dynamic and results-oriented Executive-Event Sales professional to join their team. This full-time, non-management position is based in the Financial District of Riyadh and plays a crucial role in driving event sales and ensuring exceptional guest experiences. As an Executive-Event Sales, you will be instrumental in contacting potential clients, utilizing effective sales techniques to maximize revenue, and fostering strong guest loyalty. You will also be responsible for handling reservation requests, resolving guest inquiries, and contributing to the overall success of the Sales & Marketing department.

Key Responsibilities

• Contact appropriate individuals or departments, such as Sales, Data Administration, or Accounting, to resolve guest calls, requests, or problems.
• Employ sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling.
• Determine and provide complimentaries to guests as gifts for their patronage, such as rewards points, show tickets, or gift certificates.
• Promote awareness of the W Hotels brand image both internally and externally.
• Process requests for redeeming Marriott Rewards points.
• Process all reservation requests, changes, and cancellations received via phone, fax, or mail.
• Enter Marriott Rewards information into appropriate software when taking guest reservations.
• Answer, record, and process all guest calls, requests, questions, or concerns.
• Perform general office duties to support the Sales & Marketing department, including filing, sending emails, typing, and faxing.
• Assist management in training and motivating employees, serving as a role model.
• Ensure adherence to all company policies and procedures, maintaining a clean and professional uniform and personal appearance.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs with genuine appreciation.
• Speak with others using clear and professional language, preparing and reviewing written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, supporting the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Monitor the performance of others to ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• A minimum of 2 years of related work experience is required.
• No supervisory experience is required for this role.

Required Skills

• Proficiency in sales techniques and up-selling.
• Ability to promote brand awareness and maintain professional appearance.
• Skilled in reservation processing and guest relations.
• Competence in performing general office duties.
• Experience in training and motivating others.
• Understanding and adherence to company policies and procedures.
• Commitment to maintaining confidentiality and protecting company assets.
• Excellence in upholding guest service standards.
• Strong communication skills, including clear and professional language and telephone etiquette.
• Ability to prepare and review accurate and complete written documentation.
• Aptitude for developing and maintaining positive working relationships and teamwork.
• Effective active listening and problem-solving abilities.
• Capability in performance monitoring and ensuring quality expectations.

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role is not remote. The position is part of the Sales & Marketing job category.

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. W Hotels operates with the mission to "Focus on the extraordinary, expand the limitless." They embrace vibrant experiences, welcome novelty, and maintain an open mindset. Their trend-setting attitude and daring spirit are their essence, and the driving force behind redefining the global luxury hotel standard. The "On Demand/On Time" culture and service philosophy encourage them to serve every guest with passion. If you possess a unique vision and innovative spirit, and embrace the possibilities of the future, you are welcome to join W Hotels and showcase your innate talent. Joining W Hotels means joining the extraordinary brand portfolio of Marriott International. From here, unleash your personal value, pursue life's goals, integrate into an excellent international team, and showcase your true style.

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This management position is responsible for overseeing daily restaurant operations, ensuring guest experiences, and fostering a positive work environment. The role involves direct supervision of restaurant and bar areas, and potentially room service, contributing to the food and beverage department's success. As part of Marriott International, W Hotels aims to provide a unique lifestyle experience, embodying the "Whatever/Whenever" service philosophy.

Key Responsibilities

• Assist in the daily supervision of restaurant operations, including restaurants, bars, and room service.
• Support menu planning and ensure adherence to established sanitation standards.
• Provide on-the-floor assistance to servers and hosts during peak meal periods.
• Strive for continuous improvement in both guest and employee satisfaction.
• Identify training needs and implement plans to achieve departmental goals.
• Handle employee questions and concerns, monitoring performance to ensure expectations are met.
• Provide constructive feedback to employees based on observations of service behaviors.
• Supervise daily shift operations and oversee restaurant areas in the absence of the Director of Restaurants or Restaurant Manager.
• Participate in department meetings, communicating departmental goals clearly.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service levels to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in accordance with local laws.
• Manage operations to achieve or exceed budgeted goals.
• Perform duties of restaurant employees and related departments as necessary.
• Open and close restaurant shifts.
• Interact with guests to gather feedback on product quality and service levels.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when needed.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize all available on-the-job training tools for employees.
• Communicate performance expectations in accordance with job descriptions.
• Coach and counsel employees regarding performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to solve problems effectively.
• Recognize good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• OR a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Operations
• Culinary Knowledge
• Guest Satisfaction
• Employee Satisfaction
• Menu Planning
• Sanitation Standards
• Supervision
• Training and Development
• Customer Service Excellence
• Problem Solving
• Human Resources Management

Work Environment and Location

This is a full-time management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. Remote work is not applicable for this role.

Company Commitment

Marriott International is an equal opportunity employer committed to a diverse and inclusive workplace. The company values unique backgrounds and fosters an environment where associates are welcomed and provided with opportunities. Discrimination is not practiced on any protected basis, including disability, veteran status, or other legally protected characteristics.

About the Role

Gartner IT is seeking a Technical Support Specialist to join its engineering team. This role is crucial in developing digital solutions that support Gartner colleagues and clients, contributing to the organization's technological advancements. The IT department emphasizes continuous innovation, an outcome-driven approach, and values input from all team members.

Role Overview

The Technical Support Specialist will provide essential second-level technical support, addressing issues escalated by the Help Desk. This ensures Gartner's standards and service level agreements (SLAs) are met for all Gartner Associates, regardless of their work location. The position also involves contributing technical expertise to projects, site visits, and Gartner Events.

Key Responsibilities

• Provide escalated (Level 2) technical support, including hardware and software troubleshooting, diagnosis, and installation, to maintain operational continuity for Gartner Associates and infrastructure 24x7.
• Conduct remote office visits as needed, offering onsite support in various locations, resolving technical issues, and building rapport with associates.
• Manage all asset life cycles to ensure efficient deployment of assets across the company.
• Collaborate with the ITIO Event Manager and Events staff to provide technology services and support during Gartner Events and Symposiums, making timely decisions that impact client satisfaction.
• Actively manage service requests, incidents, and activities, accurately documenting all associate interactions, assigning tasks, and communicating resolutions to determine and resolve issues, escalate when necessary, and contribute to future problem resolution and process improvement.

Qualifications and Requirements

• A Bachelor's degree or foreign equivalent in Computer Science or a related field is required.
• A minimum of 1+ years of client service experience is necessary.
• 1-3 years of experience in an entry-level technical support role is required.
• A foundational understanding of networking concepts, servers, and LANs/WANs is essential.
• Experience using a help desk call logging system is required.
• Proficiency with standard Microsoft products and platforms is necessary.

Required Skills

• Technical hardware troubleshooting and diagnosis
• Software troubleshooting and installation
• Information gathering
• Networking concepts, servers, LANs/WANs
• Help desk call logging systems
• Standard Microsoft products and platforms
• Problem-solving skills
• Effective communication (verbal and written)
• Excellent customer service skills

Work Location and Type

This full-time position is located in Riyadh, Saudi Arabia. Gartner offers opportunities for professional development and career growth within a collaborative, team-oriented culture that embraces inclusion.

About the Role

WSP in the Middle East is seeking an Engineer - Electrical to join their team in Riyadh, Saudi Arabia. This full-time position is responsible for overseeing, inspecting, and ensuring the quality execution of all electrical works related to road and highway infrastructure projects. The role requires a strong understanding of electrical systems to ensure compliance with project specifications, safety standards, and regulatory requirements. Collaboration with contractors and project teams is essential for the successful delivery of electrical components for infrastructure, including street lighting, traffic management systems, and utility coordination.

Key Responsibilities

• Conduct site inspections and monitor ongoing electrical works, including street lighting systems (LED, solar, high mast), traffic signals and road safety systems, cabling works (underground/overhead), and electrical panels, feeder pillars, and junction boxes.
• Verify that all electrical work execution aligns with approved project drawings, Bills of Quantities (BOQs), and method statements.
• Ensure that all materials used and workmanship provided meet specified quality standards, adhering to relevant codes such as IRC, IS, IEC, or other applicable standards.
• Check installation procedures and identify any non-conformities or deviations from project requirements.
• Report identified defects promptly and ensure contractors implement timely corrective actions.
• Witness and verify electrical testing activities, including insulation resistance tests, continuity tests, earthing and grounding tests, and functional testing of lighting and signal systems.
• Maintain accurate and comprehensive records of all inspection and test results.

Qualifications and Experience

• A minimum of 3 to 7 years of relevant experience in electrical inspection is required.
• Prior experience in roads and highways or infrastructure supervision projects is highly preferred.
• Demonstrated hands-on experience in site inspection, testing, and quality control is essential.

Required Skills

• Proficiency in inspecting street lighting systems (LED, solar, high mast).
• Expertise in evaluating traffic signals and road safety systems.
• Knowledge of cabling works, both underground and overhead.
• Familiarity with electrical panels, feeder pillars, and junction boxes.
• Strong skills in electrical inspection and quality control processes.
• Competence in performing and verifying electrical testing and verification procedures.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

W Hotels in Riyadh is seeking a Spa & Recreation Attendant to join their team. This full-time, non-management position is designed for individuals with 0-1 years of experience looking to start their career in the hospitality industry. The role is crucial in ensuring guests have a relaxing and safe experience at the recreation facilities, aligning with W Hotels' mission.

As a Spa & Recreation Attendant, you will be the primary point of contact for guests engaging with recreational offerings. Your focus will be on encouraging participation, providing information, and maintaining a welcoming atmosphere, embodying the W Hotels' "Whatever/Whenever" service philosophy.

Key Responsibilities

• Encourage, register, and schedule guests for recreation activities.
• Promote a fun and relaxing atmosphere for guests.
• Provide guests with information about available recreation facilities and activities.
• Communicate and enforce the rules and regulations of the recreation facility for guest safety.
• Observe activities within the facility and respond appropriately to emergencies according to operating procedures.
• Identify situations where guests may not be able to safely participate in an activity and report to a supervisor or manager.
• Clean and maintain recreational equipment and supplies.
• Report accidents, injuries, and unsafe working conditions to management.
• Complete required safety training and certifications.
• Adhere to company policies and procedures, maintaining a clean and professional appearance.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guest service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Communicate with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships and support team goals.
• Process payments for rental equipment, activities, facility rentals, or retail sales.
• Comply with quality assurance expectations and standards.
• Read and visually verify information in various formats, including small print.
• Visually inspect tools, equipment, or machines for defects.
• Enter and locate work-related information using computers and/or point of sale systems.
• Perform physical tasks including standing, sitting, or walking for extended periods.
• Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance, and objects weighing over 50 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Navigate through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces, as well as up and down stairs and service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested.

Qualifications and Requirements

• High school diploma or *** equivalent.
• CPR Certification.
• First Aid Certification.
• Familiarity with recreation equipment.
• Any certification or training required by local and state agencies.

Required Skills

• Strong communication and interpersonal skills.
• Excellent customer service abilities.
• Proficiency in teamwork and collaboration.
• Effective problem-solving capabilities.
• Experience with computer systems and point of sale (POS) systems.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is part of Marriott International, an equal opportunity employer committed to fostering an inclusive environment.

About the Role

Yassir, a Super App focused on simplifying lives in Africa and its diaspora, is seeking a Mid/Senior Data Scientist to join its Artificial Intelligence (AI) team. This role is integral to enhancing core Yassir functionalities, such as Dynamic Pricing and Trip Dispatching, by applying advanced data analysis and modeling to optimize Machine Learning (ML) systems. The position requires a strong foundation in predictive modeling and software development to deliver impactful solutions and significant value to Yassir's operations. This is an opportunity to address critical challenges within a fast-paced technology environment.

Key Responsibilities

• Become a subject matter expert and thought leader within your designated scope, understanding its principles and details thoroughly.
• Focus on optimizing key areas including dynamic/surge pricing, discount/commissioning optimization, personalized pricing, dispatching efficiency, fraud detection, revenue leakage prevention, and recommendation systems.
• Proactively identify and propose new Machine Learning opportunities relevant to your scope and the broader organization.
• Contribute to defining requirements and prioritizing ML projects.
• Collaborate effectively with cross-functional Engineering and Product teams.
• Champion data quality as a fundamental component for all ML solutions and analytics initiatives.
• Conduct thorough Exploratory Data Analysis, followed by feature selection and engineering.
• Apply appropriate statistical and ML techniques for model training and validation.
• Tune and validate ML models to ensure optimal performance.
• Visualize analysis and modeling results, focusing on meaningful and actionable metrics and insights.
• Deploy and test ML applications using the established MLOps infrastructure.
• Monitor ML models for technical performance, business impact, and to detect data or concept drift.
• Clearly articulate technical solutions in a business-friendly manner to support product teams in their communications and reporting.
• Maintain and enhance technical documentation for all delivered solutions.
• Support the Data & AI domain in developing technical capabilities, improving work methodologies, and fostering collaboration with dependent teams.
• Champion a data-driven culture by proactively sharing knowledge across teams and actively participating in team-building activities.

Qualifications and Requirements

• Solid technical skills in Mathematics, Statistics, Machine Learning, and Software Development, ideally supported by a Master's degree or higher in a relevant quantitative field such as Mathematics, Statistics, Data Science, Machine Learning, Operational Research, Computer Science, Software Engineering, or Physics.
• Proficiency in writing efficient, production-quality Python and SQL code in a professional setting, with at least 2 years of relevant industry experience (more experience is expected for senior roles).
• Strong understanding of key software engineering concepts including code and memory profiling, code optimization, scalability, code and QA testing, cost optimization, and associated best practices.
• Firm grasp of key statistical concepts, including statistical testing and causal analysis.
• Strong analytical thinking and problem-solving skills to address complex challenges.
• An engineering mindset focused on delivering robust and applied data science solutions.
• Effective data visualization skills, with experience using common Python ecosystem libraries and/or Analytics/BI tooling.
• Familiarity and prior experience with cloud solutions and their data/ML services; experience with Google Cloud Platform (GCP) is highly preferred.
• Mastery of the end-to-end lifecycle of ML model development.
• Effective communication skills, including presenting findings and providing clear, concise oral and written documentation in professional English.
• A positive attitude and resilience in a dynamic work environment.
• Strong interpersonal skills focused on peer support, empathy, active listening, team building, and stakeholder relationship management.
• Internal drive, self-motivation, and the ability to work independently, including effective personal project management.

Required Skills

• Python
• SQL
• Machine Learning
• Statistical Testing
• Causal Analysis
• Data Visualization
• Google Cloud Platform (GCP)
• MLOps
• Communication (Oral and Written)
• Problem Solving
• Analytical Thinking
• Teamwork
• Project Management

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience. Experience with On-demand, Mobility, or Financial Services companies is advantageous, as is experience working on ML features for Digital Products (apps, websites). Prior experience with Pricing/Economics related projects and/or modelling techniques, Fraud Detection related projects, Dispatching related projects, or Personalization related projects is also beneficial.

About the Role

Egis, a global leader in architecture, consulting, construction engineering, and mobility services, is seeking a highly experienced Facility Management Director to join its team in Riyadh, Saudi Arabia. This role provides strategic, technical, and operational leadership for the full lifecycle management of the organization's built and natural assets across a complex, multi-site program. The Director will oversee the planning, mobilization, operation, and continuous improvement of all Facilities Management (FM) and Landscape Operations & Maintenance (O&M) services. This position acts as a senior advisor to executive leadership, government agencies, and key stakeholders, ensuring world-class delivery.

With a significant presence in the Middle East, Egis is committed to sustainable development and enhancing quality of life through its extensive portfolio of complex projects. This role is integral to ensuring the operational excellence and long-term viability of our assets within this dynamic region.

Key Responsibilities

• Develop and implement the organization's comprehensive FM and Landscape O&M strategy, aligning with long-term corporate objectives.
• Establish governance frameworks, performance management systems, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs) for all FM disciplines, including hard services, soft services, infrastructure, and landscape operations.
• Lead strategic asset management planning, encompassing lifecycle cost modeling, capital replacement strategies, and sustainability-focused asset performance improvements.
• Represent the FM function at executive committees, senior leadership briefings, and cross-government steering groups.
• Provide expert guidance throughout the full asset lifecycle, from design review and mobilization to operation, maintenance, optimization, and decommissioning.
• Ensure all assets and facilities achieve optimal operational availability, resilience, and compliance with relevant standards.
• Direct the mobilization of FM and O&M contracts, establish operational readiness programs, and oversee contractor onboarding and performance management.
• Ensure operations integrate seamlessly with the broader urban, environmental, and community context.
• Lead the development of procurement strategies, technical documentation, scopes of work, and high-quality Requests for Proposals (RFPs) for all FM and O&M services.
• Manage the full tendering process, including bid evaluation, technical and commercial assessment, negotiation, and contract award.
• Maintain full budgetary and financial control, ensuring accurate and timely cost forecasting, contract variations, cash-flow analysis, and risk/opportunity tracking.
• Drive value engineering, cost optimization, and commercial innovation across the FM portfolio.
• Ensure all facilities, operations, and contractors comply with regulatory, statutory, environmental, and Health, Safety, and Environment (HSE) requirements.
• Oversee the creation of risk registers, emergency preparedness plans, and business continuity strategies.
• Implement quality assurance frameworks to monitor performance and ensure consistent, high-quality delivery across all service providers.
• Conduct regular reviews of O&M delivery, identify areas for improvement, and implement corrective measures.
• Serve as the senior point of contact for government entities, municipalities, regulatory bodies, clients, community groups, and internal stakeholders.
• Lead high-level presentations, executive reporting, workshops, and strategic planning sessions.
• Build strong collaborative relationships with partners, service providers, and cross-functional teams to ensure organizational alignment.
• Lead, mentor, and develop a multi-disciplinary team of FM, landscape, engineering, and O&M professionals.
• Cultivate a high-performance culture emphasizing accountability, technical excellence, and continuous improvement.
• Identify capability gaps and drive training, succession planning, and professional development initiatives within the team.

Qualifications and Requirements

• Bachelor’s Degree in Facilities Management, Urban Design, Architecture, Landscape Architecture, or an equivalent qualification.
• A minimum of 15 years of extensive experience in Facilities & Asset Management of large, complex, multi-site environments.
• Deep knowledge of Operations & Maintenance (O&M) across hard services, soft services, infrastructure, and large-scale landscape environments.

Required Skills

• Facilities & Asset Management
• Operations & Maintenance (O&M)
• Hard Services Management
• Soft Services Management
• Infrastructure Management
• Landscape Operations & Maintenance
• Strategic Planning
• Governance
• Performance Management
• Asset Management
• Lifecycle Cost Modelling
• Capital Replacement Strategies
• Sustainability Principles
• Procurement
• Contract Management
• Budgetary Control
• Financial Control
• Risk Management
• Compliance
• Health, Safety, and Environment (HSE)
• Emergency Preparedness
• Business Continuity Planning
• Quality Assurance
• Stakeholder Management
• Team Leadership
• Talent Development

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. The role requires extensive experience, with a minimum of 15 years in Facilities & Asset Management of large, complex, multi-site environments.

About the Role

Stranger Soccer is seeking an ambitious individual to serve as the License Owner / Operator in Riyadh, Saudi Arabia. This opportunity involves building and managing Stranger Soccer's operations within the Riyadh region, aiming to establish a football ecosystem for the local community. The role is suited for individuals with an understanding of football culture, leadership abilities, business acumen, and a desire to operate their own venture with the support of a global brand.

Stranger Soccer has developed a technology platform to make casual football accessible. Following successful launches in over 10 cities globally, the company is expanding its model to Riyadh. As the License Owner / Operator, you will lead this expansion, ensuring a consistent and high-quality football experience for players.

Key Responsibilities

• Establish and manage all operational aspects of Stranger Soccer in Riyadh.
• Oversee marketing initiatives to drive player engagement and game bookings.
• Recruit and manage local teams to support operations.
• Ensure the delivery of a consistent, high-quality football experience for all participants.
• Develop and execute strategic plans to grow the Stranger Soccer presence in Riyadh.
• Leverage the Stranger Soccer technology platform for game bookings and player management.
• Build and nurture the local football community around the Stranger Soccer brand.

Qualifications and Requirements

The ideal candidate will possess the following:

• A strong passion for football and an understanding of local football culture in Riyadh.
• Demonstrated leadership capabilities.
• Proven business experience.
• An entrepreneurial mindset with a readiness to operate independently.
• Strategic thinking skills for business building and scaling.
• A desire for ownership and tangible results.

Required Skills

• Leadership
• Business Experience
• Entrepreneurial Mindset
• Operations Management
• Marketing
• Team Recruitment

Work Arrangement and Support

This is a business ownership opportunity rather than a traditional employment role. While you will manage all aspects of the local operation in Riyadh, you will receive comprehensive support from Stranger Soccer's headquarters. This support includes tools, a proven operational playbook, and access to their technology platform.

The role is full-time. Experience required is 0-1 years.

Further Information

Interested candidates are encouraged to visit *******************, navigate to "Bring Stranger Soccer to Your City," to explore the opportunity further and express their interest.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Guest Experience Expert to join their team. This role focuses on creating memorable experiences for guests by going beyond standard service procedures. The Guest Experience Expert will take initiative to manage a wide range of services that enhance the guest's entire stay, including operational tasks, addressing requests, completing reports, and sharing local insights.

This is a full-time, non-management position located in the Financial District of Riyadh. W Hotels aims to provide an environment where life experiences are common, opening doors and minds through inspiration and new experiences. The company values creativity, innovation, and a proactive spirit.

Key Responsibilities

Responsibilities for this role include:

• Delivering a range of services to guide guests throughout their stay.
• Proactively addressing guest needs and requests.
• Managing operational tasks to ensure a smooth guest experience.
• Completing necessary reports and documentation.
• Sharing local area highlights and insights with guests.
• Ensuring guest transactions are integrated seamlessly into their overall experience.
• Maintaining a safe work environment for all.
• Adhering to company policies and procedures.
• Maintaining confidentiality of guest and company information.
• Protecting company assets.
• Upholding high quality standards in guest interactions and operations.
• Maintaining a professional uniform, appearance, and communication style.

Qualifications and Requirements

The following qualifications and requirements are necessary for this role:

• A high school diploma or *** equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Required Skills

Candidates should possess the following skills:

• Guest Services
• Customer Service
• Problem Solving
• Communication

Work Environment and Details

This is a full-time, non-management position. The role is located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The position is not remote. Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. The company fosters an environment where unique backgrounds are celebrated, recognizing that its greatest strength lies in the rich blend of culture, talent, and experiences of its associates. Marriott International is dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

IDOM Consulting, Engineering, Architecture is seeking a Senior Quality Engineer to join its Project and Construction Management team in Riyadh, Saudi Arabia. This role is within the Infrastructure Division, focusing on large-scale civil engineering and transportation projects. The position offers career development within a multinational firm.

Role Context and Responsibilities

The Senior Quality Engineer will be instrumental in ensuring the highest quality standards are met throughout the project lifecycle. Key responsibilities include:

• Monitoring and inspecting construction processes to ensure adherence to established quality standards.
• Analyzing project data to identify trends and areas for improvement in the construction process.
• Training and supervising staff on quality assurance practices and procedures.
• Participating in internal and external audits to guarantee compliance with relevant quality standards and regulations.
• Developing, implementing, and maintaining comprehensive quality documentation, including detailed test plans and protocols.
• Investigating client complaints and implementing corrective actions.
• Monitoring material and supply inventory to ensure they meet quality specifications.
• Collaborating with other departments to ensure the overall quality of finished works.

Qualifications and Experience

Candidates must meet the following requirements:

• A Bachelor's degree in Civil Engineering, Quality Assurance, Quality Management, or a closely related field.
• Relevant Quality Qualifications such as CQE (Certified Quality Engineer), CQA (Certified Quality Auditor), or MQM (Master Quality Manager).
• Over 12 years of applicable experience, with a strong emphasis on consultancy roles. Exclusive contractor experience will not be considered.
• Demonstrated experience in at least one major ROADS project is essential. Candidates without clear ROAD experience will not be considered.
• Proficiency in the English language is required; knowledge of Arabic is considered a plus.
• Transferable Iqama is required for non-Saudi candidates.
• Must be based in Riyadh.
• Valid SCE (Saudi Council of Engineers) membership is mandatory.

Required Skills and Expertise

The ideal candidate will possess the following skills:

• Expertise in Quality Assurance and Quality Management principles.
• In-depth knowledge of Civil Engineering and Transportation Projects, specifically roads, highways, bridges, and tunnels.
• Proficiency in monitoring construction processes and ensuring compliance with quality standards.
• Strong data analysis capabilities for process improvement.
• Experience in conducting and participating in audits.
• Skilled in developing and maintaining quality documentation, including test plans and protocols.
• Proven ability to investigate client complaints and implement corrective actions.
• Experience in material inventory quality control.
• Excellent communication, report writing, and social skills.
• Demonstrated teamwork, problem-solving, autonomy, flexibility, and technical rigor.
• Willingness to work within a multinational environment.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

Application Instructions

Only CVs submitted via LinkedIn will be reviewed.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Maintenance professional to join their Engineering & Facilities team. This full-time, non-management position is based in the Financial District of Riyadh and is not remote. The role offers an opportunity for individuals with 0-1 years of experience to contribute to the smooth operation of a luxury hotel environment.

As a Maintenance professional, you will be responsible for ensuring guest satisfaction by promptly addressing and resolving maintenance issues. You will also play a crucial role in the preventive maintenance of hotel equipment and facilities, contributing to a safe, comfortable, and well-maintained environment for guests and staff.

Key Responsibilities

• Respond to and attend to guest repair requests in a timely and efficient manner.
• Communicate effectively with guests and customers to resolve maintenance issues.
• Perform preventive maintenance on tools, kitchen equipment, and mechanical room equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, and machines to ensure proper functioning.
• Carry equipment, such as tools and radios, as required for job duties.
• Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
• Maintain the maintenance inventory and requisition parts and supplies as needed.
• Communicate daily activities and any occurring problems to other shifts using approved communication programs and standards.
• Perform surface preparation, painting, minor drywall and wood trim repair, and light bulb and A/C filter replacement.
• Ensure thorough cleanup of painting or repair areas.
• Test, troubleshoot, and perform basic repairs on various equipment, including plumbing (*, plunging toilets, unclogging drains), electrical components (lamps, switches, outlets, extension cords), cosmetic items, internet devices, and other guestroom items.
• Program televisions and perform general housekeeping and engineering-related inventory duties.
• Utilize the Lockout/Tagout system before performing any maintenance work.
• Perform repairs on interior and exterior landscaping, including sprinkler systems.
• Input air handler schedules and make temperature adjustments using basic computer skills.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete safety training and certifications as required.
• Properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and heavier tasks with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Some experience in general maintenance, including exterior and interior surface preparation and painting.
• Experience in hotel engineering or maintenance is a plus.
• No supervisory experience required.
• Valid Driver's License.

Required Skills

• Air Conditioning and Refrigeration
• Electrical Systems
• Mechanical Systems
• Plumbing
• Pneumatic/Electronic Systems and Controls
• Carpentry and Finish Skills
• Kitchen Equipment Maintenance
• Vehicle Maintenance
• Energy Conservation
• General Building Maintenance
• Painting
• Drywall Repair
• Wood Trim Repair
• Landscaping
• Sprinkler Systems
• Basic Computer Skills
• Communication Skills
• Teamwork
• Problem-Solving Abilities

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role requires on-site presence and is not remote.

Marriott International is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. The company is committed to non-discrimination on any protected basis, including disability, veteran status, or other legally protected categories.

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This full-time management position is responsible for overseeing daily restaurant operations, ensuring high standards of guest service, and supporting a productive team environment. The role requires a commitment to hospitality and a solid understanding of food and beverage service.

W Hotels aims to inspire curiosity and broaden perspectives, offering guests unique experiences. The brand is characterized by a daring spirit that redefines luxury. The service culture emphasizes that anything can be accomplished to meet guest needs. W Hotels is part of the Marriott International portfolio, providing an environment for professional growth and contribution.

Key Responsibilities

• Assist in the daily supervision of restaurant and bar operations, including room service where applicable.
• Support menu planning and ensure adherence to sanitation standards.
• Provide assistance to service staff during peak meal periods.
• Contribute to continuous improvement in guest and employee satisfaction.
• Identify training needs and implement plans to achieve departmental objectives.
• Address employee questions and concerns, monitoring performance to ensure expectations are met.
• Provide constructive feedback to employees based on service observations.
• Assist in supervising daily shift operations and oversee restaurant areas in the absence of senior management.
• Participate in department meetings, communicating departmental goals clearly.
• Ensure employees have the necessary supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service levels to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in accordance with local laws.
• Manage operations to achieve or exceed budgeted goals.
• Perform duties of restaurant employees and related departments as needed.
• Manage restaurant opening and closing shifts.
• Interact with guests to gather feedback on product quality and service levels.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when necessary.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize on-the-job training tools.
• Communicate performance expectations in accordance with job descriptions.
• Coach and counsel employees regarding performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to solve problems.
• Recognize good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED required; 4 years of experience in the food and beverage, culinary, or related professional area.
• Alternatively, a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is required, along with 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Management
• Culinary Expertise
• Guest Service Excellence
• Employee Supervision and Development
• Menu Planning
• Sanitation Standards
• Training and Coaching
• Problem Solving
• Effective Communication

Work Environment and Details

This is a full-time management position located in Riyadh, Saudi Arabia. The role involves working within the Food and Beverage & Culinary job category. The position is not remote.