About the Role
TÜV SÜD is seeking a Business Development Manager to lead the strategic growth and operational excellence of TÜV SÜD Academy in the Riyadh Region, Saudi Arabia. This role is responsible for developing and executing the country's Academy strategy to ensure sustainable business growth and solidify market positioning. The Business Development Manager will drive business development initiatives, cultivate key client and government stakeholder relationships, and oversee all aspects of academy operations, including sales, training delivery, certification, and resource management.
This position requires strong leadership capabilities to guide, align, and develop sales and operations teams. The ideal candidate will foster a high-performance culture, ensuring accountability and collaboration across functions to achieve business targets and uphold TÜV SÜD's commitment to quality and excellence.
Key Responsibilities
- Develop and implement a country-specific Academy strategy aligned with regional and global objectives.
- Drive business development activities to achieve revenue and growth targets.
- Establish and manage strategic relationships with key clients, industry partners, and government authorities.
- Lead Key Account Management (KAM) activities to secure long-term partnerships and foster repeat business.
- Engage with regulatory bodies to obtain and maintain training center approvals, licenses, and accreditations.
- Manage and support audits from authorities and accreditation bodies, ensuring compliance with standards.
- Oversee sales and operational activities, including lead management, pipeline tracking, and conversion strategies.
- Lead, manage, and develop sales and operations teams, setting performance targets and monitoring progress.
- Drive a high-performance culture within teams, ensuring accountability and collaboration across sales and operational functions.
- Ensure effective delivery of training programs across various formats (classroom, virtual, e-learning), maintaining high customer satisfaction.
- Develop and manage a pool of qualified trainers, overseeing their onboarding, evaluation, and performance monitoring.
- Identify and secure suitable training venues and ensure operational readiness for training delivery.
- Oversee certification processes, including examination, issuance, and adherence to relevant standards.
- Collaborate with internal teams (sales, technical, marketing, operations) for integrated service delivery.
- Monitor key performance metrics (KPIs), analyze market trends, and provide strategic insights.
- Ensure strict adherence to TÜV SÜD's quality standards, policies, and procedures.
Qualifications and Requirements
- Bachelor's degree in Business Administration, Engineering, or a related field; a Master's degree is an advantage.
- A minimum of 8 to 12 years of progressive experience in training, certification, or service-based industries.
- Proven track record in business development, client relationship management, and strategy execution.
- Demonstrated experience in dealing with government authorities, regulatory bodies, and accreditation processes.
- Strong understanding of training operations, various certification schemes, and learning solutions.
- Experience in managing cross-functional teams and external stakeholders, including trainers, partners, and vendors.
- Familiarity with the Saudi Arabian market and its regulatory environment is highly preferred.
Required Skills
- Exceptional leadership and strategic thinking capabilities.
- Excellent communication, negotiation, and stakeholder management abilities.
- Strong commercial acumen with a results-driven mindset.
- Ability to manage multiple priorities effectively in a dynamic environment.
- Demonstrated experience in leading and managing cross-functional teams, particularly sales and operations, to achieve business targets.
- Strong problem-solving and decisive decision-making capabilities.
- High level of organization and attention to detail.
- Proficiency in CRM systems, Learning Management System (LMS) platforms, and Microsoft Office tools.
Work Environment
This is a full-time, onsite role based in Riyadh, Saudi Arabia. The position requires frequent interaction with clients, partners, and government entities. Travel within the country and occasionally across the region may be involved. The Business Development Manager will represent TÜV SÜD Academy as a key market-facing leader in the country, operating in a fast-paced, target-driven environment.