Jobs in Riyadh

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an Assistant Manager for its Restaurants. This full-time management position is responsible for overseeing daily restaurant operations, ensuring guest experiences, and fostering a positive employee environment. The Assistant Manager will collaborate with the Director of Restaurants and Restaurant Manager to uphold W Hotels' standards for creating inspiring guest experiences. As part of the W Hotels brand, known for its global luxury reinvention and "Whatever/Whenever" service philosophy, this role offers an opportunity to contribute to a team that brings guest passions to life. This position is part of the Marriott International portfolio.

Key Responsibilities

• Assist in the daily supervision of restaurant and bar operations, including Room Service where applicable.
• Support menu planning and ensure adherence to sanitation standards.
• Provide assistance to servers and hosts during peak meal periods.
• Strive to improve guest and employee satisfaction.
• Identify training needs and implement plans to achieve departmental goals.
• Address employee questions and concerns, and monitor performance.
• Provide feedback to employees based on observations of service behaviors.
• Supervise daily shift operations and oversee restaurant operations in the absence of senior management.
• Participate in department meetings, communicating departmental goals.
• Ensure employees have the necessary supplies, equipment, and uniforms.
• Communicate food quality and service level issues to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in compliance with local laws.
• Manage operations to achieve or exceed budgeted goals.
• Perform duties of restaurant employees and related departments as necessary.
• Open and close restaurant shifts.
• Interact with guests to obtain feedback on product quality and service levels.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors as needed.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize on-the-job training tools.
• Communicate performance expectations in accordance with job descriptions.
• Coach and counsel employees regarding performance.
• Provide information to supervisors, co-workers, and subordinates.
• Analyze information and evaluate results to solve problems.
• Recognize quality products and presentations.

Qualifications and Requirements

Candidates must meet one of the following criteria:

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• A 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Management
• Culinary Operations
• Sanitation Standards
• Guest Satisfaction
• Employee Satisfaction
• Training and Development
• Menu Planning
• Supervision and Leadership
• Customer Service Excellence
• Problem-Solving
• Human Resources Practices

Work Environment and Details

This is a full-time management position located in Riyadh, Saudi Arabia. The role requires 2-5 years of experience. This position is not remote.

About the Role

AESG is an international specialist consultancy, engineering, and advisory firm with a presence in the UAE, Saudi Arabia, UK, Singapore, and Egypt. We are seeking a Senior Fire Protection Inspector to join our team in Riyadh, KSA. This role is dedicated to ensuring the highest standards of fire and life safety for our clients by delivering high-quality inspection and compliance services. The primary purpose is to ensure fire and life safety systems are installed, tested, and maintained in full compliance with applicable codes, standards, and project requirements, supporting successful project execution through diligent site inspections and coordination.

Key Responsibilities

• Conduct site inspections for fire protection and life safety systems to ensure compliance with approved drawings, specifications, and applicable codes.
• Witness testing and commissioning activities, verifying system performance and documentation.
• Identify non-conformities, issue detailed inspection reports, and follow up on corrective actions.
• Coordinate with contractors, consultants, and clients to resolve site-related fire protection issues.
• Attend inspections with Civil Defence and other relevant authorities as required.
• Prepare clear inspection reports, snag lists, and compliance records.
• Ensure all activities align with HSE requirements and company IMS procedures.
• Support junior team members and contribute to knowledge sharing.
• Assist with technical inputs for proposals and business development activities.

Qualifications and Experience

• Diploma or Bachelor’s degree in Mechanical, Electrical, Fire Protection Engineering, or an equivalent technical qualification related to fire and life safety systems.
• A minimum of 3 to 5 years of experience in fire protection inspection, testing, commissioning, or site supervision.

Technical Knowledge and Skills

• Strong knowledge of international fire codes and standards, including NFPA, IBC, BS, and the UAE Fire Code.
• Expertise in NFPA, CFPS, IFE standards and Civil Defence Approval processes.
• Proficiency in adhering to HSE requirements and company IMS procedures.
• Ability to provide technical inputs for proposals.
• Experience in business development activities is beneficial.

Work Details

This is a full-time position based in Riyadh, KSA. The role requires 2-5 years of relevant experience.

About the Role

W Hotels is seeking a Housekeeping Manager for its property in Riyadh, Saudi Arabia. This full-time management position is responsible for maintaining high standards of cleanliness and guest satisfaction. The role involves overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services, to ensure a pristine environment for guests and a positive atmosphere for employees. As a key member of the W Hotels team, this role contributes to the brand's reputation for luxury and service, requiring a leader who can manage operational efficiency and financial objectives.

Key Responsibilities

• Oversee daily shift operations for Housekeeping, and potentially Recreation/Health Club and Laundry services.
• Direct and collaborate with staff to ensure guest rooms, public spaces, and employee areas are clean and well-maintained.
• Conduct daily inspections of guestrooms and public areas.
• Ensure timely and efficient communication of guest room status to the Front Desk.
• Prepare daily work assignments based on room cleaning needs and anticipated check-outs.
• Manage inventory of supplies to maintain adequate stock levels.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Manage the department's financial impact, aiming to achieve or exceed budgeted targets.
• Ensure employees are equipped with necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and confirm corrective actions.
• Supervise daily Housekeeping shift operations, adhering to all policies, standards, and procedures.
• Participate in departmental meetings, conveying departmental goals to achieve desired results.
• Utilize on-the-job training tools to train new room attendants and provide follow-up training.
• Establish and maintain open, collaborative relationships with employees.
• Schedule employees according to business demands and track time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition is practiced and participate in recognition programs.
• Solicit employee feedback, maintain an open-door policy, and address employee concerns.
• Participate in employee progressive discipline procedures.
• Acknowledge team successes and contributions.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in developing and implementing corrective action plans to enhance guest satisfaction.
• Empower employees to deliver excellent customer service.
• Emphasize guest satisfaction and continuous improvement in departmental meetings.
• Respond to and handle guest problems and complaints effectively.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED, plus 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with no prior work experience required.

Required Skills

• Housekeeping operations management
• Laundry operations management
• Ensuring guest satisfaction
• Budget management
• Human Resources management
• Customer service excellence

Work Location and Type

This is a full-time, management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires 2-5 years of experience.

Company Commitment

W Hotels is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity. The company fosters an environment where unique backgrounds are celebrated and is committed to non-discrimination on any protected basis. The mission of W Hotels is to ignite curiosity and expand horizons, reinventing luxury norms globally with a service culture of "whatever, whenever." Joining W Hotels means joining the Marriott International portfolio of brands.

About the Role

Riyadh Air (RX), headquartered in Riyadh, Saudi Arabia, is a new national airline focused on transforming air travel and positioning Saudi Arabia as a global aviation hub. As a digitally native airline, Riyadh Air plans to connect the Kingdom to over 100 destinations worldwide.

As Cabin Crew for Riyadh Air, you will represent the Kingdom's pride on every flight. This role involves embodying Saudi hospitality, known as 'Hafawa', by showcasing kindness, connection, and care to ensure guests feel safe and valued throughout their journey.

Key Responsibilities

• Deliver high-quality service to guests, prioritizing their safety and well-being during flights.
• Practice 'Hafawa' hospitality, demonstrating kindness, connection, and Saudi warmth in all interactions.
• Serve as a brand ambassador for Riyadh Air, maintaining a professional and welcoming demeanor.
• Embrace travel and new experiences while ensuring passenger safety from departure to arrival.
• Contribute to a company culture centered on connection, belonging, and Saudi warmth.

Qualifications and Requirements

• High school certificate or higher is required.
• A minimum of one year of experience in hospitality or a customer-facing role.
• Minimum height of 160 cm with an arm reach of 212 cm.
• Fluent English is essential; proficiency in other languages is an advantage.
• Must be a confident swimmer and able to use flotation devices.
• Must maintain a professional appearance, with no visible tattoos or piercings when in uniform.
• Must meet Saudi employment visa requirements.
• Must be open to relocating to Riyadh, Saudi Arabia.

Required Skills

• Natural communication abilities.
• Exceptional guest service skills.
• A strong focus on guest safety.
• Demonstrated 'Hafawa' hospitality.
• Team player capabilities.
• A passion for travel and new experiences.

Recruitment Event Information

This recruitment event is specifically for candidates located in Jakarta, Indonesia. Successful candidates will be expected to relocate to Riyadh, Saudi Arabia, to fulfill the role.

This is a full-time position. Riyadh Air offers a competitive compensation package, including guaranteed flight hours until the end of 2026 and full salary payment during training. Successful candidates will have opportunities for global travel, career development pathways beyond the cabin, and the chance to wear stylish cabin fashion.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Manager-Housekeeping to oversee the cleanliness and guest satisfaction standards across the property. This full-time management position is integral to maintaining a well-maintained and welcoming environment for guests and staff. The role involves managing daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services, contributing to operational efficiency and departmental budget management.

Key Responsibilities

• Oversee and manage the daily shift operations of the Housekeeping department, and if applicable, the Recreation/Health Club and Laundry services.
• Direct and collaborate with employees to ensure all guest rooms, public spaces, and employee areas are kept clean and impeccably maintained.
• Conduct regular inspections of guest rooms and public areas, identifying issues and holding staff accountable for corrective actions.
• Ensure guest room status is communicated promptly and efficiently to the Front Desk.
• Prepare daily work assignments by obtaining lists of rooms requiring immediate cleaning and identifying prospective check-outs or discharges.
• Monitor and manage inventory levels of housekeeping supplies to ensure adequate stock.
• Support and supervise an effective inspection program for all guestrooms and public spaces to uphold quality standards.
• Manage the department's impact on the property's overall financial goals, striving to achieve or exceed budgeted objectives.
• Verify that all employees are equipped with the correct supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff, ensuring clear understanding and follow-up on corrective actions.
• Supervise daily Housekeeping shift operations, ensuring strict compliance with all established housekeeping policies, standards, and procedures.
• Participate actively in departmental meetings, conveying departmental goals to achieve desired outcomes.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and accurately track employee time and attendance.
• Ensure employees clearly understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process where applicable.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition is consistently practiced across all shifts and participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to identify and address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate team successes and acknowledge team member contributions.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to enhance guest satisfaction.
• Empower employees to deliver excellent customer service.
• Emphasize guest satisfaction during departmental meetings and focus on continuous improvement initiatives.
• Respond to and effectively handle guest problems and complaints.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED required.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable.
• If holding a high school diploma or GED, 2 years of experience in housekeeping or a related professional area is required.
• If holding a 2-year degree, no prior work experience is required.

Required Skills

• Housekeeping Operations
• Laundry Operations
• Recreation/Health Club Management
• Budget Management
• Human Resources Management
• Customer Service Excellence
• Leadership and Team Motivation
• Teamwork and Collaboration
• Problem-Solving
• Effective Communication

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia. The role is not remote.

Company Information

Marriott International is an equal opportunity employer committed to diversity and inclusion. They welcome all and provide access to opportunity, actively fostering an environment where unique backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

The role involves managing all incoming and outgoing calls, processing guest requests, and providing information and assistance. You will play a crucial part in maintaining the smooth operation of guest services by effectively handling communications and resolving guest inquiries.

Key Responsibilities

• Answer, record, log, and process all guest calls, requests, questions, or concerns.
• Operate the telephone switchboard station to manage incoming and outgoing calls.
• Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
• Advise guests of any messages received.
• Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate and deactivate guest room message lights as appropriate.
• Instruct guests on how to access the internet and transfer guests with technical problems to the provider's customer support line.
• Test communications equipment regularly to ensure it is functioning properly.
• Respond to special requests from guests with unique needs.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff as needed.
• Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities and thank guests with genuine appreciation.
• Speak with others using clear and professional language and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Comply with quality assurance expectations and standards.
• Stand, sit, or walk for an extended period of time.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Experience: 0-1 year.

Required Skills

• Strong communication skills are essential for interacting with guests and colleagues.

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role is not remote. W Hotels, part of Marriott International, is committed to being an equal opportunity employer, valuing diverse backgrounds and fostering an environment of non-discrimination based on any protected status, including disability and veteran status.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking an Assistant Manager for its Restaurants. This full-time management position is responsible for overseeing daily restaurant operations, ensuring guest satisfaction, and contributing to a positive team environment. The role involves direct supervision of restaurant and bar areas, and potentially room service, supporting the Food and Beverage department's overall objectives.

W Hotels is part of Marriott International, a global company focused on creating experiences for guests. The brand's philosophy emphasizes attentiveness and readiness, aiming to redefine luxury. Joining W Hotels offers opportunities for professional growth within a global team.

Key Responsibilities

• Assist in the daily supervision of restaurant operations, including restaurants, bars, and room service.
• Support menu planning and ensure adherence to established sanitation standards.
• Provide assistance to servers and hosts during peak meal periods and high demand times.
• Focus on continuous improvement in guest and employee satisfaction.
• Identify training needs within the team and implement plans to address them.
• Handle employee questions and concerns, and monitor performance to ensure expectations are met.
• Provide constructive feedback to employees based on observations of service behaviors.
• Supervise daily shift operations and oversee restaurant areas in the absence of senior management.
• Participate in department meetings, communicating departmental goals clearly.
• Ensure employees have the necessary supplies, equipment, and uniforms.
• Communicate issues regarding food quality and service levels to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in compliance with local laws.
• Manage operations to achieve or exceed budgeted goals.
• Perform duties of restaurant employees and related departments as necessary.
• Open and close restaurant shifts.
• Interact with guests to obtain feedback on product quality and service levels.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when necessary.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize on-the-job training tools.
• Communicate performance expectations in accordance with job descriptions.
• Coach and counsel employees regarding performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to solve problems effectively.
• Recognize good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• OR a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Operations
• Culinary Knowledge
• Restaurant Operations Management
• Menu Planning
• Sanitation Standards
• Guest Satisfaction
• Employee Satisfaction
• Training and Development
• Supervision and Leadership
• Customer Service Excellence
• Human Resources Management Principles
• Problem-Solving Abilities

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, within the Financial District.

About the Role

BYD, a leading multinational high-tech company focused on a zero-emission future, is seeking a dynamic and experienced Sales Director. This role is crucial for spearheading BYD's expansion within the automotive market of the Kingdom of Saudi Arabia (KSA). The position requires strategic vision, strong leadership, and a comprehensive understanding of the local market to drive sustainable growth and enhance the premium brand presence, meeting the high standards of the KSA automotive sector.

Key Responsibilities

• Conduct thorough market research on the KSA automotive landscape, including regulatory frameworks (*, SASO, MCI), consumer behavior, and competitive dynamics.
• Develop and implement mid-to-long-term sales objectives, localized marketing strategies, and pricing models adapted to regional demand, ensuring full execution to meet quarterly and annual targets.
• Establish and grow a localized sales team that aligns with the KSA business environment, defining clear, measurable performance metrics (*, sales volume, client retention rate).
• Provide regular, industry-specific training to the sales team, focusing on areas such as NEV technical knowledge and premium customer service, to foster a results-driven culture of consistency and excellence.
• Collaborate closely with internal departments, including product supply, after-sales, and procurement, to secure region-specific resources and ensure seamless coordination across the entire customer lifecycle, from order placement to post-delivery support, meeting KSA's service expectations.
• Proactively monitor KSA's political, economic, and legal developments, including policy updates on NEVs and import regulations, to identify potential risks such as supply chain disruptions or regulatory changes.
• Develop and implement robust contingency plans to mitigate identified risks, ensuring full compliance with local laws, ethical standards, and industry best practices.

Qualifications and Requirements

• Bachelor's degree or higher in Marketing, Business Administration, Automotive Engineering, or a related field; an MBA is preferred.
• A minimum of 10+ years of progressive sales management experience within the automotive sector.
• At least 3 years of dedicated experience focusing on the KSA market.
• A proven track record of successfully leading large-scale teams to exceed sales targets in a competitive regional landscape.
• Strong leadership capabilities, including experience in designing and implementing talent development programs and incentive systems for local teams.
• Prior experience overseeing multi-regional sales operations within the Middle East is highly desirable.
• An established network of high-profile clients within KSA's automotive sector, such as corporate fleets and high-net-worth individuals.
• Expertise in translating sales strategies into tangible results, including growing market share and improving client lifetime value.
• A deep understanding of premium brand positioning and cultural nuances specific to KSA, with the ability to maintain brand integrity while adapting to local preferences.
• Professional demeanor, resilience, and the ability to perform effectively under high-pressure, fast-paced market conditions.

Required Skills

• Sales Management
• Strategic Planning
• Team Leadership
• Cross-functional Collaboration
• Market Research
• Marketing Strategy Development
• Pricing Model Implementation
• Performance Metrics Definition
• Talent Development Programs
• Incentive System Design
• Client Relationship Management
• Premium Brand Positioning
• Cultural Nuances Understanding
• Risk Management
• Compliance

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. Proficiency in English is required. Arabic language skills are considered a strong advantage for effective engagement with local stakeholders.

About the Role

MBA Office, a Saudi Arabian architectural and engineering consultancy, is seeking an Architectural Engineer to join their team in Riyadh. The company specializes in transforming concepts into high-value realities through design and structural innovation, serving B2B clients and real estate developers with integrated turnkey solutions from conceptualization to project handover. This full-time, on-site position is designed for an early-career professional with 0-1 years of experience. The Architectural Engineer will contribute to architectural designs, manage projects from inception to completion, and collaborate with civil engineering and construction teams, ensuring compliance with standards and high-quality outcomes.

Key Responsibilities

• Oversee and contribute to architectural designs, ensuring alignment with project objectives and client requirements.
• Manage architectural projects from the conceptual stage through to final completion.
• Collaborate effectively with civil engineering and construction teams to ensure seamless project execution.
• Ensure strict compliance with all relevant structural and design standards throughout the project lifecycle.
• Actively participate in cross-disciplinary teamwork to deliver high-quality and efficient architectural solutions.

Qualifications and Requirements

• Bachelor's degree in Architectural Engineering or a related field.
• 0-1 years of professional experience in architectural engineering.
• Strong background in Architecture with expertise in design processes and innovation.
• Knowledge of Project Management principles and the ability to coordinate complex processes.
• Experience or understanding of Civil Engineering and Construction practices.
• Proven ability to collaborate effectively as part of diverse teams.
• Strong problem-solving and analytical skills.
• Proficiency in relevant design and engineering software tools.
• Familiarity with Saudi building codes and regulations is considered a plus.

Required Skills

• Architecture
• Design Processes
• Innovation
• Project Management
• Coordination
• Civil Engineering
• Construction
• Teamwork
• Problem-solving
• Analytical skills
• Design and engineering software tools
• Saudi building codes and regulations

Work Environment

This is a full-time, on-site position located in Riyadh, Saudi Arabia. The role involves active participation in cross-disciplinary teamwork within a professional consultancy environment.

About the Role

W Hotels is seeking a dedicated and organized Housekeeping Coordinator to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is integral to the smooth operation of our housekeeping department. The Housekeeping Coordinator will manage daily room status, coordinate with various hotel departments, and contribute to guest satisfaction through efficient room cleaning and maintenance.

This role is suited for an individual with a strong attention to detail and a commitment to hospitality, aiming to gain experience within a dynamic hotel environment. The coordinator will serve as a key liaison, facilitating communication and problem-solving between Housekeeping, Engineering, Front Office, and Laundry departments to uphold high standards of cleanliness and guest service.

Key Responsibilities

• Run sold room reports and verify the status of all rooms.
• Identify discrepant rooms and prioritize their cleaning to meet operational needs.
• Update the status of departing guest rooms promptly.
• Assist Housekeeping management in overseeing and managing daily departmental activities.
• Act as a central point of contact to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms in collaboration with the Front Desk.
• Prepare and distribute room assignments to the Housekeeping staff.
• Record, monitor, and update the list of rooms marked as 'Do Not Disturb'.
• Ensure that vacant dirty rooms are cleaned within the required timeframe.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list for immediate cleaning.
• Complete all required Housekeeping paperwork accurately and efficiently.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries encountered.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs with genuine appreciation.
• Ensure adherence to quality expectations and standards for all housekeeping services.
• Develop and maintain positive working relationships with colleagues and support the team in achieving common goals.
• Listen to and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computer systems.
• Stand, sit, or walk for extended periods as required by job duties.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in a housekeeping or similar role.
• No prior supervisory experience is required.

Required Skills

• Proficiency in Housekeeping operations and procedures.
• Effective coordination and communication with Engineering, Front Office, and Laundry departments.
• Strong communication skills, both verbal and written.
• Demonstrated ability in teamwork and collaboration.
• Aptitude for problem-solving and issue resolution.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not located remotely. W Hotels is committed to being an equal opportunity employer, fostering an environment where the unique backgrounds of all associates are valued and celebrated. We are dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

Gartner IT is seeking a motivated Technical Support Specialist to join its team of skilled engineers. This role is instrumental in building digital solutions that support Gartner colleagues and clients, contributing to the organization's success by delivering technology solutions that power Gartner. Gartner IT fosters a culture of innovation and an outcome-driven approach.

Role Overview

The Technical Support Specialist will provide essential second-level support, addressing technical issues escalated by the Help Desk. The goal is to ensure Gartner standards and Service Level Agreements (SLAs) are met for all Gartner Associates, regardless of their work location. This position also involves contributing technical expertise to various projects, site visits, and Gartner Events.

Key Responsibilities

• Provide escalated (Level 2) technical support, including hardware troubleshooting and diagnosis, software troubleshooting and installation, and information gathering to deliver business solutions and maintain operational continuity for Gartner Associates and infrastructure 24x7.
• Conduct remote office visits as required, providing onsite support in remote locations, resolving technical issues, and building rapport with associates.
• Manage all asset life cycles accurately to ensure efficient deployment of assets throughout the company.
• Support Gartner's events and symposiums by liaising with the ITIO Event Manager and Events staff to provide technology services and support to associates and clients, making on-the-spot decisions that require discretion and judgment.
• Actively manage service requests, incidents, and activities, ensuring all associate interactions are accurately documented, assigned, and communicated to determine and resolve issues, escalate when necessary, and provide solutions for future problem resolution and process improvement.

Qualifications and Requirements

• Bachelor's degree or foreign equivalent degree in Computer Science or a related field.
• 1+ years of client service experience.
• 1-3 years of experience in an entry-level technical support role.
• Understanding of networking concepts, servers, and LANs/WANs.
• Experience using a help desk call logging system.
• Experience with standard Microsoft products and platforms.

Required Skills

• Technical hardware troubleshooting and diagnosis.
• Software troubleshooting and installation.
• Information gathering for business solutions.
• Asset management throughout its lifecycle.
• Providing technology services and support.
• Management of service requests, incidents, and activities.
• Proficiency in networking concepts, servers, and LANs/WANs.
• Experience with help desk call logging systems.
• Familiarity with standard Microsoft products and platforms.
• Strong problem-solving skills.
• Effective communication skills, both verbal and written, with the ability to deal independently with staff throughout the organization.
• Excellent customer service skills.

Work Location and Type

This is a full-time position located in Riyadh, Saudi Arabia.

About the Role

IDOM Consulting, Engineering, Architecture is seeking a Senior Road Engineer to join its Project and Construction Management team in Riyadh. This role is within the Infrastructure Division and focuses on civil engineering and transportation projects, specifically roads, highways, bridges, and tunnels in urban settings. The Senior Road Engineer will be responsible for coordinating technical aspects of road works, ensuring quality control, managing drawing revisions, implementing value engineering, and overseeing technical construction methods for significant mega civil projects in Saudi Arabia.

Key Responsibilities

• Provide technical control for all road works, ensuring adherence to project specifications and standards.
• Coordinate with specialists in structures, drainage, ITS, and materials for integrated project delivery.
• Collaborate with quality control personnel to maintain high construction standards.
• Address or coordinate resolution of design issues, seeking home office support for complex challenges.
• Offer technical advice and recommendations on proposed design changes.
• Oversee and review the Contractor's technical submissions, including shop drawings, material submittals, and design proposals.
• Assess and provide technical reports on contractor-submitted Value Engineering proposals.
• Act as the primary liaison between the Road Engineering department and the Technical Manager.
• Revise technical construction methods and monitor their implementation.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering, with a specialization or major in Road Design, or equivalent experience.
• Formal qualifications or affiliations with RICS, IQS, ICES, or CIOB are required.
• A minimum of over 15 years of experience in project management, with a significant focus on mega construction projects, primarily as a Consultant. Contractor-exclusive experience will not be considered.
• Demonstrable experience in at least one (1) mega project involving ROADS. Candidates without clear road experience will not be considered.
• A strong understanding of construction, design, and engineering principles.
• Familiarity with local building codes, regulations, and safety standards in Saudi Arabia.
• Proficiency in the English language is essential; Arabic language skills are considered a plus.
• Valid SCE membership is required.

Required Skills

• Expertise in Road Works, Quality Control, Drawing Revision, Value Engineering, and Technical Construction Method Revision.
• Proficiency in coordinating with specialists in Structures, Drainage, ITS, and Materials.
• Extensive experience in Project Management and Mega Construction Projects, with a strong background as a Consultant.
• Thorough understanding of Construction, Design, and Engineering Principles.
• Knowledge of Local Building Codes, Regulations, and Safety Standards.
• Excellent English Language Proficiency.
• Strong Communication Skills, including Report Writing and Social Skills.
• Demonstrated Teamwork, Problem Solving, Autonomy, Flexibility, and Technical Rigor.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. For non-Saudi candidates, a transferable Iqama is required. IDOM is an international consultancy focused on engineering and architecture projects that promote a sustainable world, fostering a culture of engagement, professional development, and integrity.

Only CVs submitted via LinkedIn will be reviewed.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor. This full-time, non-management position is essential for upholding the high standards of cleanliness and guest experience associated with W Hotels. The role involves overseeing the cleanliness of guest rooms, public areas, and other hotel facilities to ensure they meet stringent quality benchmarks.

As part of Marriott International, W Hotels is committed to fostering an environment of inclusivity and equal opportunity. This role offers the opportunity to be part of an international team and contribute to a meaningful career.

Key Responsibilities

• Inspect guest rooms, public areas, and the pool to ensure adherence to quality standards after housekeeping staff have completed their work.
• Generate reports on occupied rooms, verify room statuses, identify rooms that do not meet standards, and prioritize cleaning tasks.
• Update guest room statuses upon departure.
• Assist housekeeping management in overseeing daily operations.
• Liaise with housekeeping, engineering, front desk, and laundry departments to coordinate efforts.
• Document and resolve issues related to non-compliant rooms in coordination with the front desk.
• Prepare, distribute, and communicate changes to assignment sheets and schedules.
• Report any unresolved issues to the incoming shift.
• Perform required administrative tasks.
• Support management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Follow and enforce all chain safety policies and procedures, reporting maintenance issues, accident hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and appearance.
• Respect the confidentiality of proprietary information and protect company assets.
• Support colleagues with dignity and respect, and contribute to the team's common goals.
• Comply with quality assurance expectations and standards.
• Respond to work situations at the required speed, which may include running, walking, or jogging.
• Visually read and verify information in various formats, including small print.
• Visually inspect tools, equipment, and machines for defects.
• Enter and retrieve work-related information using computers and point-of-sale systems.
• Handle objects of varying sizes and weights requiring excellent manual dexterity and eye-hand coordination.
• Reach for objects above the head and below the knees, involving bending, twisting, pulling, and stooping.
• Navigate narrow, confined, or elevated spaces.
• Move across sloped, uneven, or slippery surfaces.
• Ascend and descend stairs and service ramps.
• Utilize continuous manual dexterity and gross motor skills, with frequent use of bimanual dexterity and excellent motor skills.
• Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and objects over 55 pounds (25 kg) with assistance.
• Push and pull a loaded housekeeping cart and other work appliances on sloped and uneven surfaces.
• Stand, kneel, sit, or walk for extended periods or at a high frequency throughout a full shift.
• Listen and respond appropriately to guest and employee concerns.
• Use clear and courteous language in all communications.
• Perform all other duties as requested by management that are consistent with the position.

Qualifications and Requirements

• High school diploma or equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping operations
• Laundry operations
• Adherence to quality standards
• Reporting
• Supervision
• Coordination and collaboration
• Problem-solving
• Scheduling
• Administrative tasks
• Hiring and training
• Performance evaluation
• Employee motivation and discipline
• Understanding and application of safety policies
• Identifying and reporting maintenance issues and accident prevention
• Maintaining professional appearance
• Confidentiality
• Teamwork and support
• Quality assurance
• Customer service
• Clear and effective communication
• Proficiency with computer systems and point-of-sale (POS) systems
• Manual dexterity and eye-hand coordination
• Mobility and physical stamina for various work environments

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor to join their Housekeeping & Laundry team. This full-time, non-management position is integral to maintaining the high standards of cleanliness and guest experience that W Hotels is known for, contributing to a dynamic work environment.

Role Overview

As a Hotel Cleanliness Supervisor, you will play a key role in the daily operations of the hotel. You will act as a liaison between various departments to ensure seamless service delivery and uphold the luxury presentation of W Hotels. Your focus will be on maintaining the highest levels of cleanliness and guest satisfaction.

Key Responsibilities

• Conduct thorough inspections of guest rooms, public areas, and pool areas after cleaning to ensure adherence to quality standards.
• Manage sold room reports, verify room statuses, identify discrepant rooms, and prioritize cleaning schedules.
• Update the status of departing guest rooms to facilitate efficient turnover.
• Assist Housekeeping management in overseeing daily activities and operational flow.
• Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms in collaboration with the Front Desk.
• Prepare, distribute, and communicate any changes to room assignments to relevant team members.
• Communicate operational issues and updates to the next shift.
• Complete all required departmental paperwork accurately and in a timely manner.
• Support management in employee hiring, training, scheduling, performance evaluation, counseling, discipline, motivation, and coaching.
• Adhere strictly to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Uphold the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to W Hotels' standards.
• Anticipate and address guests' service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Communicate clearly and professionally with colleagues and guests.
• Develop and maintain positive working relationships with all team members.
• Listen and respond appropriately to the concerns of other employees.
• Ensure strict adherence to quality expectations and standards across all areas of responsibility.
• Perform physical tasks including moving, lifting, carrying, and placing objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Perform tasks requiring reaching overhead and below the knees, including bending, twisting, pulling, and stooping.
• Maintain a standing, sitting, kneeling, or walking posture for extended periods throughout an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Utilize computers and point-of-sale systems to enter and locate work-related information.
• Read and visually verify information in various formats, including small print.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar role.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping operations and best practices
• Maintaining quality standards
• Room status verification and management
• Prioritization and time management
• Interdepartmental coordination
• Issue resolution and problem-solving
• Accurate paperwork completion
• Employee hiring and onboarding
• Training and development
• Scheduling and workforce management
• Employee evaluation and performance management
• Counseling and disciplinary procedures
• Employee motivation and coaching
• Understanding and application of company policies
• Adherence to safety and security procedures
• Maintaining uniform and personal appearance standards
• Confidentiality and discretion
• Asset protection
• Delivering exceptional guest service standards
• Anticipating guest needs
• Assisting individuals with disabilities
• Clear and professional communication
• Building and maintaining positive working relationships
• Active listening skills
• Physical stamina and ability to perform manual tasks
• Computer proficiency
• Visual verification and attention to detail

Work Location and Type

This is a full-time, non-management position located at W Hotels in the Financial District, Riyadh, Saudi Arabia. The role is not remote.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and detail-oriented Plumber to join their Engineering & Facilities team. This full-time, non-management position offers an opportunity for individuals with 0-1 years of experience to contribute to the smooth operation and maintenance of a luxury hotel environment. As part of the W Hotels brand, you will play a crucial role in ensuring guest satisfaction through prompt and effective maintenance services.

This role is integral to upholding W Hotels' commitment to providing an exceptional experience for every guest. You will be responsible for a wide range of maintenance tasks, ensuring all facilities are in optimal working condition and adhering to the highest standards of service and safety.

Key Responsibilities

• Respond to and attend to guest repair requests promptly and efficiently.
• Communicate effectively with guests and customers to resolve maintenance issues.
• Perform preventive maintenance on tools, equipment, and machinery, including cleaning and lubrication.
• Visually inspect tools, equipment, and machines to identify potential issues.
• Carry equipment, such as tools and radios, as required for job tasks.
• Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
• Maintain accurate maintenance inventory records and requisition necessary parts and supplies.
• Communicate daily activities and any encountered problems to other shifts using approved communication programs and standards.
• Perform surface preparation, painting, and minor repairs to drywall and wood trim.
• Replace light bulbs and A/C filters, ensuring thorough cleanup of work areas.
• Test, troubleshoot, and perform basic repairs on various equipment, including plumbing fixtures (*, plunging toilets, unclogging drains), electrical components (lamps, extension cords, vacuum cleaners, internet devices), and cosmetic items.
• Replace electrical switches and outlets, and repair other guestroom items.
• Program televisions and perform general housekeeping and engineering-related inventory duties.
• Utilize the Lockout/Tagout system before commencing any maintenance work.
• Perform repairs on interior and exterior landscaping, including sprinkler systems.
• Input air handler schedules and make temperature adjustments using basic computer skills.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with colleagues.
• Support the team to reach common goals and listen and respond appropriately to employee concerns.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and heavier items with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• Some experience in general maintenance, including exterior and interior surface preparation and painting, is required.
• Experience in hotel engineering or maintenance is considered a plus.
• No supervisory experience is required.
• A valid Driver's License is required.

Required Skills

• Plumbing
• Air conditioning and refrigeration
• Electrical systems
• Mechanical systems
• Pneumatic/electronic systems and controls
• Carpentry and finish skills
• Kitchen equipment maintenance
• Vehicle maintenance
• Energy conservation principles
• General building maintenance
• Painting
• Drywall repair
• Wood trim repair
• Troubleshooting and problem-solving
• Computer skills
• Communication skills
• Teamwork

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is part of the Engineering & Facilities department. Marriott International is an equal opportunity employer committed to creating an inclusive environment. W Hotels operates with a "Whatever/Whenever" service philosophy.

About the Role

Coefficient Alliances & Ventures is seeking a Cards Portfolio Management Specialist to join a leading bank in Riyadh, Saudi Arabia. This role is integral to providing strategic advisory and execution support for various card portfolio optimization initiatives. The primary objective is to enhance key performance metrics including Estimated Net Revenue (ENR), spend, and authorization performance. The specialist will contribute to accelerating growth in card activation, customer engagement, utilization, and balance build through strategic planning, campaign execution, data analytics, merchant partnerships, and lifecycle management.

This is an initial 12-month contract position with a strong potential for extension. A mandatory requirement for this role is demonstrable experience within the Saudi Arabian market.

Key Responsibilities

• Analyze credit card portfolio trends to develop and implement strategies for improving activation, usage, and customer retention.
• Support the development and execution of strategies to grow the credit card portfolio in alignment with business targets.
• Drive initiatives focused on customer engagement and balance build, including end-to-end management of multi-channel campaigns to increase card spends and outstanding balances.
• Contribute to the credit card instalment plans strategy, encompassing the design of payment plans, implementation of sales strategies, and revenue optimization.
• Design and implement lifecycle campaigns and customer engagement programs, overseeing their management and ensuring appropriate customer communication.
• Collaborate with internal stakeholders and external partners to ensure the seamless execution of campaigns and offers.
• Optimize portfolio performance through advanced segmentation, targeted approaches, and personalized offers.
• Provide execution support for campaign rollouts, including tracking performance and generating detailed reports.
• Liaise with internal and external stakeholders to ensure alignment on campaign objectives and key performance indicators (KPIs).
• Ensure adherence to all internal approval processes and regulatory requirements.
• Assist in managing the overall financial performance of the credit card portfolio.
• Develop financial forecasts and budgets, monitor performance against targets, and identify opportunities to mitigate potential headwinds.

Qualifications and Requirements

• A minimum of 8 to 10 years of experience in banking, payments, or consulting, with a specific focus on credit card portfolio optimization, digital engagement, and card product management.
• Regional experience, preferably within KSA, is highly desirable.
• A Bachelor's degree or an equivalent qualification is required; an advanced degree or an MBA is preferred.
• Proven track record in campaign execution, customer segmentation, and performance analytics.
• Fluent English communication skills are essential; fluency in Arabic is preferred.

Required Skills

• Cards Portfolio Management
• Strategic Advisory
• Execution Support
• Portfolio Optimization
• Data Analytics
• Merchant Partnerships
• Lifecycle Management
• Campaign Management
• Customer Segmentation
• Performance Analytics
• Financial Performance Management
• Financial Forecasting
• Budgeting
• Credit Card Portfolio Optimization
• Digital Engagement
• Card Product Management
• Cards P&L
• Revenue Management
• Loyalty Programs

Work Environment and Contract Details

This is a full-time, onsite position located in Riyadh, Saudi Arabia. The role is offered as an initial 12-month contract with a strong potential for extension. The position is with Coefficient Alliances & Ventures, supporting a leading bank in the KSA market.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dynamic and results-oriented Executive-Event Sales professional to join their team. This full-time, non-management position is based in the Financial District of Riyadh and plays a crucial role in driving event sales and ensuring exceptional guest experiences. As an Executive-Event Sales, you will be instrumental in contacting potential clients, utilizing effective sales techniques to maximize revenue, and fostering strong guest loyalty. You will also be responsible for handling reservation requests, resolving guest inquiries, and contributing to the overall success of the Sales & Marketing department.

Key Responsibilities

• Contact appropriate individuals or departments, such as Sales, Data Administration, or Accounting, to resolve guest calls, requests, or problems.
• Employ sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling.
• Determine and provide complimentaries to guests as gifts for their patronage, such as rewards points, show tickets, or gift certificates.
• Promote awareness of the W Hotels brand image both internally and externally.
• Process requests for redeeming Marriott Rewards points.
• Process all reservation requests, changes, and cancellations received via phone, fax, or mail.
• Enter Marriott Rewards information into appropriate software when taking guest reservations.
• Answer, record, and process all guest calls, requests, questions, or concerns.
• Perform general office duties to support the Sales & Marketing department, including filing, sending emails, typing, and faxing.
• Assist management in training and motivating employees, serving as a role model.
• Ensure adherence to all company policies and procedures, maintaining a clean and professional uniform and personal appearance.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs with genuine appreciation.
• Speak with others using clear and professional language, preparing and reviewing written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, supporting the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Monitor the performance of others to ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• A minimum of 2 years of related work experience is required.
• No supervisory experience is required for this role.

Required Skills

• Proficiency in sales techniques and up-selling.
• Ability to promote brand awareness and maintain professional appearance.
• Skilled in reservation processing and guest relations.
• Competence in performing general office duties.
• Experience in training and motivating others.
• Understanding and adherence to company policies and procedures.
• Commitment to maintaining confidentiality and protecting company assets.
• Excellence in upholding guest service standards.
• Strong communication skills, including clear and professional language and telephone etiquette.
• Ability to prepare and review accurate and complete written documentation.
• Aptitude for developing and maintaining positive working relationships and teamwork.
• Effective active listening and problem-solving abilities.
• Capability in performance monitoring and ensuring quality expectations.

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role is not remote. The position is part of the Sales & Marketing job category.

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. W Hotels operates with the mission to "Focus on the extraordinary, expand the limitless." They embrace vibrant experiences, welcome novelty, and maintain an open mindset. Their trend-setting attitude and daring spirit are their essence, and the driving force behind redefining the global luxury hotel standard. The "On Demand/On Time" culture and service philosophy encourage them to serve every guest with passion. If you possess a unique vision and innovative spirit, and embrace the possibilities of the future, you are welcome to join W Hotels and showcase your innate talent. Joining W Hotels means joining the extraordinary brand portfolio of Marriott International. From here, unleash your personal value, pursue life's goals, integrate into an excellent international team, and showcase your true style.

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This management position is responsible for overseeing daily restaurant operations, ensuring guest experiences, and fostering a positive work environment. The role involves direct supervision of restaurant and bar areas, and potentially room service, contributing to the food and beverage department's success. As part of Marriott International, W Hotels aims to provide a unique lifestyle experience, embodying the "Whatever/Whenever" service philosophy.

Key Responsibilities

• Assist in the daily supervision of restaurant operations, including restaurants, bars, and room service.
• Support menu planning and ensure adherence to established sanitation standards.
• Provide on-the-floor assistance to servers and hosts during peak meal periods.
• Strive for continuous improvement in both guest and employee satisfaction.
• Identify training needs and implement plans to achieve departmental goals.
• Handle employee questions and concerns, monitoring performance to ensure expectations are met.
• Provide constructive feedback to employees based on observations of service behaviors.
• Supervise daily shift operations and oversee restaurant areas in the absence of the Director of Restaurants or Restaurant Manager.
• Participate in department meetings, communicating departmental goals clearly.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service levels to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in accordance with local laws.
• Manage operations to achieve or exceed budgeted goals.
• Perform duties of restaurant employees and related departments as necessary.
• Open and close restaurant shifts.
• Interact with guests to gather feedback on product quality and service levels.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when needed.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize all available on-the-job training tools for employees.
• Communicate performance expectations in accordance with job descriptions.
• Coach and counsel employees regarding performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to solve problems effectively.
• Recognize good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• OR a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Operations
• Culinary Knowledge
• Guest Satisfaction
• Employee Satisfaction
• Menu Planning
• Sanitation Standards
• Supervision
• Training and Development
• Customer Service Excellence
• Problem Solving
• Human Resources Management

Work Environment and Location

This is a full-time management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. Remote work is not applicable for this role.

Company Commitment

Marriott International is an equal opportunity employer committed to a diverse and inclusive workplace. The company values unique backgrounds and fosters an environment where associates are welcomed and provided with opportunities. Discrimination is not practiced on any protected basis, including disability, veteran status, or other legally protected characteristics.