Join Al-Hazm Industrial Equipment Foundation as a Customer Service Specialist and enjoy the opportunity to develop your skills in a professional work environment.In this role, you will be responsible for:
- Establishing and defining performance indicators and quality standards in customer service.
- Participating in the development of customer service procedures and manuals.
- Implementing programs to enhance the quality of customer service systems.
- Analyzing data to identify strengths and weaknesses in customer services.
- Preparing documents and reports related to customer service.
Job Requirements:• You must have a bachelor's degree in advertising, marketing communications, public relations, or customer service.
• Advanced customer service, investigation, and quality assurance skills.
Additional Information:• The job requires working 6 days a week with flexible working hours.
• The expected salary ranges between 4000 and 5000 Saudi Riyals.
• Knowledge of the English language is preferred.