It & Software Jobs in Riyadh

Join Our Team as a Senior Business Analyst!
At Systems Arabia, we are dedicated to bridging the gap between business needs and technology solutions. We are currently seeking a Senior Business Analyst who will play a pivotal role in leading requirements gathering, process analysis, and stakeholder communication to ensure successful project delivery.

Key Responsibilities:

• Lead and facilitate detailed business requirements gathering sessions with stakeholders.
• Analyze and document business processes, workflows, and systems to identify areas for improvement.
• Translate business needs into clear, actionable requirements and user stories.
• Collaborate closely with Delivery managers, developers, and QA teams to ensure solutions meet business objectives.
• Manage stakeholder expectations and provide regular project status updates.
• Ensure compliance with organizational policies and regulatory requirements.

Qualifications:

• Bachelor’s degree in Computer science, Information Systems, or related field.
• 7-8 years of experience as a Business Analyst, with at least a year in a senior or lead role.
• Strong understanding of business process modeling, requirements management, and SDLC methodologies.
• Experience working with ERPs & government projects.
• Experience with Agile and Waterfall project methodologies.
• Excellent communication, negotiation, and stakeholder management skills.
• Proficiency with analysis and project tools (*, DevOps, MS Visio).
• Ability to analyze complex problems and deliver practical solutions.
• Strong organizational skills and attention to detail.
• Certification such as CBAP, PMI-PBA, or equivalent.
• Must be willing to work onsite in the Kingdom of Saudi Arabia.
• Must be fluent in Arabic and English to facilitate clear and effective communication with stakeholders and cross-functional teams.

Join EjadTech as a Senior Business Analyst
We are seeking a highly skilled Senior Business Analyst to lead our business analysis activities, drive process improvement, and ensure high-quality product delivery within an Agile environment. The ideal candidate will play a crucial role in translating business needs into clear requirements while collaborating with our development teams and stakeholders throughout the product lifecycle.

Key Responsibilities

• Lead end-to-end requirements gathering through workshops, interviews, and stakeholder engagement.
• Analyze and document requirements using user stories, use cases, and functional specifications.
• Conduct business process analysis (As-Is / To-Be) and model workflows using BPMN or similar tools.
• Perform gap analysis and recommend solutions based on impact, value, and feasibility.
• Analyze business and product data to generate insights and support decision-making.
• Conduct impact analysis for proposed changes and ensure alignment across teams.
• Prepare and lead User Acceptance Testing (UAT), including test scenarios and results documentation.
• Develop and maintain key documents such as BRD, SRS, and process maps with high standards of clarity and quality.

Collaboration & Delivery

• Work closely with development teams to clarify requirements and support sprint activities.
• Ensure continuous alignment between business needs and technical implementation.
• Provide regular updates and reports to stakeholders and ensure expectations are managed effectively.

Process Improvement

• Identify opportunities to optimize processes and enhance business analysis practices.
• Contribute to continuous improvement within the Agile framework.

Qualifications

• Bachelor’s degree in Business, IT, or related field.
• 5+ years of experience in business analysis within Agile teams.
• Strong experience in process modeling, requirements documentation, data analysis, and UAT.
• Excellent analytical, communication, and problem-solving skills.
• Ability to work under pressure and adapt to fast-changing environments.

Join Torry Harris Integration Solutions as a Business Analyst!
We are looking for a passionate Business Analyst to be part of our Riyadh office, where you will explore AI and propose creative alternatives for digital user journeys.

About Torry Harris:
Torry Harris Business Solutions has been a leader in integration-led digital enablement and transformation for over twenty-five years. We operate in Riyadh since 2002, providing innovative integration solutions, API management, and digital transformation services.

Role Overview:
As a Business Analyst, you will:

• Gather business requirements and assess key performance parameters.
• Understand benefits to clients from digital transformation.
• Engage with customers in a pre-sales capacity using AI tools for market research and solution modeling.
• Deliver insights-driven thinking to optimize business outcomes.

Your Profile:
We are looking for candidates with:

• A minimum of 5 years of experience in the software industry.
• Proven experience in interacting with business users to define requirements.

What We Offer:
You will have the opportunity to:

• Collaborate with C-Suite leaders across top-tier government agencies and enterprises in the Middle East.
• Play a pivotal role in the region's digital transformation.
• Innovate by integrating AI into real-world scenarios.

Join Us as a Senior Business Analyst - CRM!

We invite experienced professionals to become a part of Datamatics Technologies, located in Riyadh, Saudi Arabia. This critical role serves as a vital link between Business Units and IT, focusing on the analysis, articulation, and documentation of CRM-related business requirements.

Key Responsibilities:

• Analyze and develop a clear understanding of submitted business requirements.
• Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders.
• Conduct detailed elicitation sessions to capture all necessary information for CRM enhancements or change requests.
• Evaluate existing business processes, identify gaps, and propose improvements.
• Prepare comprehensive documentation including Business Requirement Documents (BRD), User Stories, and Process Flows.
• Support the IT Project Manager during System Integration Testing.
• Perform impact assessments for proposed changes.

Qualifications & Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 7–8 years of proven experience as a Business Analyst, preferably in CRM or IT roles.
• Excellent documentation and requirement-gathering skills.
• Strong analytical and problem-solving capabilities.
• Ability to communicate effectively in English.

We offer a challenging environment with opportunities for personal and professional growth. Apply now to be part of our transformative journey in the IT services sector.

About The Role
We are seeking an Arabic-speaking Business Analyst based in KSA to drive business transformation by conducting workshops, gathering requirements, and reengineering processes. This role focuses on streamlining operations, documenting workflows, and delivering optimized solutions that align with business goals. You will act as a bridge between stakeholders and technical teams to ensure successful project delivery.

What You'll Do

• Workshops: Facilitate workshops with stakeholders to gather business requirements and define project objectives.
• Requirement Gathering: Document and prioritize business needs through interviews, focus groups, and analysis.
• Process Reengineering: Analyze and redesign business processes to improve efficiency and eliminate inefficiencies.
• Process Mapping: Create detailed workflows, process diagrams, and visual models using tools like Visio or Lucidchart.
• Stakeholder Collaboration: Liaise with business and technical teams to align solutions with objectives.
• Documentation: Prepare business requirement documents (BRDs), functional specifications, and user stories.
• Testing and Validation: Support user acceptance testing (UAT) to ensure solutions meet business needs.
• Continuous Improvement: Identify and implement opportunities for ongoing process optimization.

Requirements

• A Bachelor's degree in Computer Science, or a related field.
• Minimum of 2 years experience as a Business Analyst, with expertise in process reengineering.
• Proven experience in writing Business Requirement Documents (BRDs) and functional specifications.
• Knowledge of process improvement tools like Visio, Lucidchart, or Bizagi.
• Familiarity with Agile, Lean Six Sigma, or similar frameworks (certifications like CBAP or Lean Six Sigma Green Belt are a plus).
• A passion for driving business improvement and delivering value.
• Strong analytical skills and attention to detail.
• Excellent communication, facilitation, and collaboration abilities.

Join Adree as a Senior Business Analyst and play a pivotal role in driving our business solutions!

About Us:
Adree is a technology-driven company specializing in Quality Assurance, Quality Control, and Low Code/No Code services. We thrive on empowering businesses with innovative digital solutions and bridging the gap between technology and business objectives.

Role Overview:
As a Senior Business Analyst, you will collaborate with business stakeholders to gather and analyze requirements, evaluate current processes, and identify areas for optimization. Your ability to translate business needs into functional specifications will be crucial. Key responsibilities include:

• Conducting feasibility studies and impact analyses for proposed solutions.
• Facilitating communication between stakeholders and development teams.
• Creating and maintaining comprehensive documentation.
• Supporting user acceptance testing (UAT) and training end-users.
• Mentoring junior analysts to foster their growth.

Requirements:

• Bachelor's degree in business administration, computer science, or related field.
• 5+ years of experience as a business analyst, especially in software development.
• Strong analytical, problem-solving, and communication skills.
• Familiarity with Agile methodologies and tools like Jira or Confluence.
• Certification in business analysis is a plus.

Why Join Us?
At Adree, we believe in empowering our employees and providing them with opportunities to lead innovative projects. Be a part of a team that shapes the future of technology and testing!

Join Our Team as a Business Analyst!
At Master Works, we are seeking a talented Fresh Graduate Business Analyst to become an integral part of our team. Our company specializes in emerging technologies, including data management and digital transformation, and we are dedicated to empowering our customers through innovation and expertise.

Responsibilities:

• Gather and analyze business requirements from stakeholders.
• Document business processes, workflows, and data requirements.
• Translate business needs into clear and actionable technical specifications.
• Collaborate with product managers, data engineers, and developers to ensure solution accuracy.
• Prepare detailed reports, dashboards, and presentations to communicate insights.
• Support testing and validation of deliverables to ensure they meet business expectations.
• Participate in client and internal meetings and provide clear follow-ups.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field.
• Good understanding of data analysis, reporting, and visualization tools (*, Excel, Power BI, SQL).
• Strong analytical, communication, and documentation skills.
• Ability to bridge the gap between business and technical teams.

Preferred Skills:

• Knowledge of Agile and Scrum methodologies.
• Exposure to data analytics or business intelligence (BI) projects.
• Certification or coursework in Business Analysis (*, ECBA, CBAP, Agile BA) is a plus.

We invite you to become part of a leading tech firm contributing to the growth of the digital economy in alignment with Saudi Vision 2030. Apply now and take the next step in your career!

Join Supertech Innovation Labs as an E-Commerce Manager!

As a critical member of our team, you will lead the e-commerce business at *******, ensuring the daily operations align with our strategic objectives. Your role is pivotal in driving growth, enhancing customer satisfaction, and managing our diverse online sales channels.

Key Responsibilities:

• Oversee and execute all e-commerce activities, ensuring smooth daily operation of online channels.
• Manage day-to-day order fulfillment, logistics coordination, and customer service across all platforms.
• Own the e-commerce strategy, KPIs, and P&L to drive sales and profitability.
• Handle account management of all sales channel partners and vendors.
• Lead workflows for new product setup and listings.
• Ensure content, pricing, and inventory accuracy across the website and marketplaces.
• Collaborate with marketing, tech, and product teams to improve site UX, traffic, and conversion rates.
• Set up initiatives to deliver engaging customer experiences that drive conversions and retention.
• Gather and analyze data to identify growth opportunities.
• Manage product forecasting to align supply with customer demand.
• Prepare monthly management reports and conduct ad hoc reporting on performance.
• Stay updated on e-commerce trends and best practices.

Requirements:

• Bachelor's degree in Marketing, Business, or related field.
• 5-7 years of experience in e-commerce, with at least 2 years in a managerial role.
• Strong analytical, commercial, and leadership skills.
• Proficiency with e-commerce platforms and analytics tools.
• Excellent written and verbal communication skills in both Arabic and English.

Your Role: As an IT Onsite Technician at Hemmersbach, you will play a critical role in providing local and remote desktop support for our clients. You will get the opportunity to work with leading companies in the IT industry and be a part of a social purpose organization that contributes positively to the community.

Your Responsibilities:

• Providing day-to-day local/remote desktop support.
• Handling inbound calls and answering questions.
• Troubleshooting and documenting hardware, software, and application issues in a ticketing system.
• Coordinating repairs with vendors such as Hp, Dell, and Xerox.
• Replacing machines for users and troubleshooting LAN/Wi-Fi issues.
• Providing Smart Hands support for network and data center devices.
• Deploying and reinstalling machines using JAMF/Intune/SCCM.
• Setting up or relocating workstations.

Your Skills:

• Relevant IT experience.
• Strong relationship-building abilities.
• Excellent time management skills.
• Proficiency in English (minimum B2).
• Experience in operating systems, applications, and hardware installation/troubleshooting.
• Good communication skills for vendor coordination and escalations.

Join Takamol Holding as a Business Analyst!
A motivated Business Analyst is needed to support business initiatives and contribute to process improvements. The role is designed for recent graduates eager to start their careers in analysis and learn within a professional environment.

Key Responsibilities:

• Gathering and documenting requirements.
• Preparing process flows.
• Supporting data analysis.
• Assisting in testing activities.
• Collaborating with stakeholders, product owners, and technical teams to enable effective business solutions.

Job Requirements:

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Proficiency in MS Office applications (Excel, PowerPoint, Word).
• Ability to work collaboratively in a team-oriented environment.
• Eagerness to learn and adapt in a fast-paced professional setting.
• Familiarity with business analysis tools or methodologies is an advantage.

About the Company:
Takamol Holding is a government company aimed at empowering and creating a positive sustainable change in the Saudi labor market. Emerging from the Ministry of Human Resources and Social Development, Takamol reflects the essence of integration in its activities and works towards improving the Saudi labor market.

We are looking for an outstanding computer engineer to work on the development and maintenance of computer systems and networks in our company. The role requires experience in software design, troubleshooting technical problems, and implementing innovative technological solutions to enhance system performance. Responsibilities include: analyzing system requirements, developing technical infrastructure, managing databases, and ensuring information security.

Join Jouna Company as an E-commerce Manager
We are looking for a dedicated E-commerce Manager to oversee and enhance the performance of our e-commerce platform. This role is vital for ensuring seamless daily operations, from order processing to product management.

Key Responsibilities:

• Manage daily operations including order receiving, payment processing, and shipping coordination.
• Ensure website performance and responsiveness for an exceptional user experience.
• Coordination with warehouse and production to update product availability on the website.
• Supervise product addition, removal, and price updates.
• Work with marketing to improve interface and apply promotional campaigns.
• Coordinate with IT to ensure secure online transactions.
• Prepare sales reports and analyze customer behavior trends.
• Provide customer support and maintain communication regarding order status.
• Regularly evaluate employee performance and supervise training programs.
• Lead a multicultural team toward shared business objectives.

About Jouna Company:
Founded in 2008, Jouna Company specializes in the production of high-quality baked goods and sweets, adhering to the highest standards of quality and innovation. Join us in delivering fresh and healthy products to our customers.

Objective:
To manage and operate the online store effectively to ensure an excellent customer experience, increase online sales, and achieve the growth targets set by management..

Tasks and Responsibilities:

• Order and Operations Follow-up: Receiving daily orders, processing them, ensuring they are shipped and delivered on time, and following up on return processes..
• Inventory Management: Monitoring inventory levels regularly, coordinating with the purchasing team to replenish quantities, and conducting necessary inventory checks..
• Customer Service: Handling customer inquiries and complaints related to products, shipping, or packaging, and providing appropriate solutions to maintain the store's reputation..
• Analysis and Reporting: Monitoring store performance, tracking visits and sales, and preparing periodic reports and analyses (monthly/quarterly) for senior management..

Qualifications and Skills:

• Education: Bachelor's degree in Marketing, E-commerce, Business Administration, or a related field..
• Experience: Previous experience in managing online stores or the e-commerce sector..
• Technical Skills: Strong knowledge of e-commerce platforms (such as Shopify, WooCommerce, Zid), and web analytics tools (such as Google Analytics).
• Soft Skills: Effective communication skills, teamwork ability, analytical thinking, and problem-solving.. 

Join Mozn: Pioneering AI in the Heart of Saudi Arabia
Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science. Headquartered in Riyadh, Saudi Arabia, we are dedicated to realizing Vision 2030 with a strong track record of supporting and enhancing the tech ecosystem across Saudi Arabia and the GCC region.

Your Role as a Senior Business Analyst
We are seeking a high-energy Senior Business Analyst to play a crucial role in our solution function. This position serves as the vital connection between our IT capabilities and business objectives, overseeing the successful completion of analytical, building, testing, and deployment tasks for our software products.

Key Responsibilities:

• Establish work processes by developing content and documentation.
• Analyze business structure, technology use, and goals.
• Identify operational issues through data modeling techniques.
• Engage with senior clients to understand their objectives.
• Formulate improvement strategies based on prior research.
• Persuade stakeholders about the benefits of new technologies.
• Oversee implementation of new systems.

Your Qualifications:

• BS/MS with a strong academic record.
• 3-5 years of consulting experience preferred.
• Exceptional analytical and problem-solving skills.
• Strong team collaboration abilities.
• Excellent communication skills.
• Solutions and result-oriented mindset.

What We Offer:

• Competitive compensation and top-tier health insurance.
• Empowering culture with autonomy to drive results.
• A dynamic workplace alongside top minds in AI.
• Commitment to inclusivity and support for personal growth.

Join Cisco as a Senior Business Analyst!
As a vital part of our team in Riyadh, Saudi Arabia, you will contribute to our mission of revolutionizing customer connectivity and protection in the AI era. We're looking for an individual with a strong background in business analysis and a passion for technology.

Your Responsibilities:

• Provide sales support for quote creation, complex bundling, conversions, quote validation, and approvals using our CPQ engine.
• Assist and validate deals ensuring alignment with corporate guidelines for ARR growth.
• Identify and resolve issues/blockers in the quote/order form process in collaboration with cross-department stakeholders.
• Work closely with Channels Representatives, Account Executives, Deals Desk, and Finance to convert deals into orders.
• Monitor sales hygiene in CRM and work with sales leaders to rectify errors.
• Contribute to the updating of the Sales Operations Playbook.
• Support sales forecasting and reporting efforts.

Qualifications:

• Experience: Minimum of 10 years in business analysis.
• Language: Proficiency in English and Arabic is mandatory.
• Must be an Arabic speaker for effective communication.

About Cisco:
Cisco is a worldwide technology leader, connecting and protecting organizations globally for over 40 years. We are committed to fostering innovation and enhancing productivity with our industry-leading AI-driven solutions. Join us and be part of a more connected and inclusive future.

About the Role
We are supporting a leading consulting firm in Riyadh that is hiring a Senior Business Analyst for an immediate on-site assignment. This is a hands-on role focused on requirements, applications, workflows, user journeys, and supporting development and QA teams across multiple workstreams.

Key Responsibilities

• Lead requirement gathering sessions with business and technical stakeholders
• Document business, functional, and non-functional requirements including BRDs
• Map and document workflows, processes, user journeys, and personas
• Translate business logic into clear requirements for developers and data engineers
• Create user stories, acceptance criteria, process flows, and data mapping documents
• Work closely with development teams to design and validate new application modules
• Coordinate with QA teams for testing and issue tracking
• Document data sources, KPIs, dashboards, and reporting needs
• Prepare test cases and support application testing
• Execute UAT with business teams and validate functionality

Requirements

• 5 to 10 years of experience as a Business Analyst in software or application development
• Strong experience in requirements gathering, BRDs, process mapping, and UAT
• Ability to collaborate with development, data, and QA teams
• Arabic speaking candidates are strongly preferred