Project Management Full-time Jobs in Riyadh

About the Position:
We are looking for a technically strong Business Development Manager to oversee our operations in Riyadh. The ideal candidate understands technical machinery, can build strong customer relationships, drive business development, and lead a sales team to achieve targets.

Key Responsibilities:

• Develop and implement business development plan for the Riyadh Region.
• Build and maintain long-term relationships with key customers and partners.
• Identify new business opportunities and increase market awareness of SINOTRUK products.
• Lead the full sales cycle including technical discussions, visits, quotations, negotiations, and deal closings.
• Manage and support the sales team ensuring performance and target achievement.
• Provide accurate sales forecasts, reports, and market insights.
• Work closely with service and operations teams to ensure smooth delivery and customer satisfaction.

Essential Skills:

• Bachelor’s degree preferably in Mechanical or Electrical Engineering.
• Strong technical understanding of trucks, machinery, or heavy equipment.
• Proven experience in sales and business development within the truck/heavy equipment industry.
• People-oriented leader with the ability to motivate and guide a team.
• Strong relationship-building, communication, and negotiation skills.
• Valid KSA Driving License.

About Us:
Galadari Saudi Industrial Company (GSIC), part of the Galadari Brothers Group UAE, was established in 2021 to meet the growing demand for commercial vehicles, heavy-duty trucks, and energy backup solutions. With operations in Dammam, Riyadh, Tabuk, and Jeddah, GSIC represents leading global brands and delivers reliable transport and industrial solutions across Saudi Arabia.

Join ClearGrid as a Business Development Manager!
ClearGrid is on a mission to revolutionize the debt resolution industry by leveraging AI, automation, and real-time data. We are a fast-growing startup looking for passionate builders eager to make a tangible impact in a sector with enormous potential.

Role Overview:
The Business Development Manager will expand ClearGrid’s presence in KSA. Key responsibilities include securing partnerships with banks, fintechs, and financial institutions, driving revenue growth through strategic alliances, and ensuring compliance with regulatory requirements.

Key Responsibilities:

• Market Expansion: Identify new opportunities in KSA.
• Partnership Development: Build relationships with decision-makers.
• Sales & Revenue Growth: Execute strategies to meet growth targets.
• Regulatory & Compliance Alignment: Ensure partnerships comply with regulations.
• Negotiation & Contracting: Lead deal negotiations.
• Industry Positioning: Represent ClearGrid at events.
• Market Research & Insights: Monitor trends and refine strategies.
• Collaboration: Work with product, compliance, and operations teams.

Key Requirements:

• 5+ years in business development, sales, or partnerships (fintech, banking, collections, or SaaS).
• Strong understanding of B2B partnerships and regulatory landscapes in KSA.
• Proven track record in closing deals and driving growth.
• Excellent negotiation and communication skills.
• Well-connected within UAE and KSA banking and fintech ecosystems.
• Familiarity with AI-driven financial products.
• Fluent in Arabic and English.
• Bachelor's degree in Business, Finance, Economics, or related field (MBA preferred).

Why Join ClearGrid?
Be part of a high-growth team that is shaping the future of collections and making a significant industry impact.

About the Job
At Globant, we are dedicated to improving the world step by step. Our goal is to enhance business development and enterprise solutions, preparing them for a digital future.

Role
We are looking for a Sr. Business Analyst who shares our passion for innovation and change. This role plays a vital role in helping our business partners evolve and adapt to the personalized expectations of consumers in this new technological era.

Responsibilities

• Support high impact initiatives and propose technology improvements.
• Collaborate with vendors, customers, and partners to drive integration projects from inception to completion.
• Ensure compliance with regulations during the integration lifecycle and post-implementation.
• Configure and schedule integrations as necessary.
• Participate in project kick-off meetings, recording the status and progress of projects in tools such as Jira and Salesforce.

Qualifications

• Minimum of 8+ years experience as a Business Analyst.
• Experience with Agile methodologies is required.
• Excellent communication skills with all organizational levels.
• Ability to articulate technical specifications clearly and concisely.
• Strong management and leadership skills.
• Self-motivated, highly organized, and capable of managing multiple tasks independently.

This role is based in Riyadh, Saudi Arabia, where you will have the opportunity to create digital products that resonate with consumers. Join us in using AI and technology to transform businesses positively.

Join us at Temenos, a global leader in banking technology, where you can innovate and create opportunities for billions of people and businesses around the world. We have been transforming the banking landscape for over 30 years, and we invite you to be a part of our journey.

About the Role:
No two days are the same as a Business Development Manager at Temenos. This role involves strategic value-based selling, where you will:

• Articulate and demonstrate Temenos solutions.
• Build strong business cases and develop ROI analyses.
• Collaborate with customer stakeholders to understand their strategy and challenges.
• Create value by partnering with both technical and non-technical teams.
• Develop and execute a go-to-market strategy based on in-depth research.
• Maintain a robust sales pipeline and forecast revenue accurately.
• Establish long-term relationships with senior executives and partners.

Skills Required:
The ideal candidate will possess:

• A deep knowledge of the financial services industry.
• Proven success in selling complex technology solutions.
• Experience with SaaS and digital transformation projects.
• Excellent communication and problem-solving abilities.
• A consultative and 'hunter' sales approach.
• The ability to navigate change in a globally matrixed organization.
• Fluency in English and Arabic.

Benefits:
We offer a competitive benefits package that includes:

• Paid maternity leave.
• Family care leave.
• Recharge days for mental and physical well-being.
• Study leave for personal development.

If you are driven by a passion for selling and meeting targets, we would love to hear from you!

A leading company in the food sector announces its need to appoint Branch Supervisor with practical experience of no less than 3 years in branch management and operations, to supervise operational performance and ensure achieving sales targets and quality standards.

Main Responsibilities:

• Supervising the daily performance of branches and ensuring the achievement of sales and profitability goals.

• Monitoring the application of quality and food safety standards (Food Safety & Hygiene Standards).

• Monitoring inventory, managing orders, and reducing waste.

• Analyzing sales reports and performance indicators (KPIs) and submitting periodic reports to management.

• Training and evaluating branch managers and work teams and raising operational efficiency.

• Monitoring customer experience and professionally handling complaints.

• Ensuring compliance with the company's policies and procedures

• Experience of no less than 3 years as a branch supervisor or area manager in the food or restaurant sector.

• Proven experience in managing multiple branches simultaneously.

• High leadership skills and team management.

• Strong ability to analyze data and make operational decisions.

• Knowledge of point of sale (POS) systems and report preparation.

• Excellent communication and problem-solving skills.

• Ability to travel between branches.

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Preferred Qualifications:

• Degree in Business Administration or a related field.

• Courses in food safety or quality management.

Join Squadio as a Senior Business Analyst!

Squadio is a global remote-first IT service provider headquartered in Riyadh, KSA. We are seeking a passionate and skilled Senior Business Analyst to bridge the gap between our clients' IT needs and our business objectives.

Key Responsibilities:

• Define configuration specifications and business analysis requirements.
• Perform quality assurance to ensure optimal product performance.
• Define reporting and alerting requirements.
• Develop and maintain relationships with partners to enhance integrations.
• Assist in designing, documenting, and maintaining system processes.
• Identify common technical issues and provide insights to the product team.
• Communicate key insights and findings to internal teams.

Requirements:

• 6-8 years of experience as a Business Analyst.
• Degree in IT or Computer Science.
• Proven experience in eliciting requirements and performing testing.
• Strong background in data analysis and visualization techniques.
• Proficient in writing SQL queries.
• Native Arabic speaker with strong communication skills.

Apply now and become part of a dynamic team that values innovation and collaboration!

Join ITB Company as a Business Analyst
As a leading company in consulting and information technology services, ITB is looking for a skilled Business Analyst to enhance our operations and elevate our service delivery. This role will immerse you in a dynamic environment where your expertise will directly contribute to the success of our projects.

Key Responsibilities:

• Gather, analyze, and document business and functional requirements.
• Translate business needs into clear technical requirements.
• Collaborate with stakeholders, product owners, and development teams.
• Support solution design, validation, and user acceptance testing.
• Ensure requirements traceability throughout the project lifecycle.
• Conduct gap analyses and feasibility studies to support new initiatives.
• Use data analysis and reporting tools to generate actionable insights.
• Facilitate meetings, workshops, and presentations.
• Monitor implemented solutions to ensure desired outcomes are achieved.

Qualifications:

• Proven experience (typically 2–5 years) as a Business Analyst or in a similar analytical role.
• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• Proficiency in tools such as MS Excel, Power BI, SQL, or similar.
• Strong understanding of business processes and data analysis techniques.
• Excellent communication skills and critical-thinking abilities.

Join our Team as a Business Analyst – ServiceNow!
We are seeking a driven and experienced Business Analyst to join Datamatics Technologies in Riyadh, Saudi Arabia. This role is perfect for those with a passion for technology and business processes, looking to make an impact in a dynamic environment.

About the Role:
The Business Analyst will work on ServiceNow implementations, bridging the gap between business stakeholders and technical teams. You will play a crucial role in ensuring that requirements are accurately documented and translated into effective solutions. This position requires strong analytical skills, excellent communication, and a deep understanding of complex business processes.

Key Responsibilities:

• Gather, analyze, and document business and functional requirements.
• Conduct stakeholder meetings, workshops, and discovery sessions.
• Translate business needs into clear functional and technical specifications.
• Prepare documentation including BRD, FRD, user stories, and process flows.
• Work alongside ServiceNow developers to design suitable solutions.
• Support Agile ceremonies such as sprint planning, backlog grooming, and retrospectives.
• Collaborate with QA teams to define test cases and validate solutions.
• Participate in User Acceptance Testing (UAT) and obtain business sign-off.
• Identify opportunities for process automation and optimization using ServiceNow.

Required Skills & Experience:

• Minimum 5+ years of experience as a Business Analyst.
• Proven experience with ServiceNow projects or implementations.
• Strong understanding of requirement gathering and documentation techniques.
• Experience creating BRDs, FRDs, User Stories, and workflow diagrams.
• Knowledge of Agile and Waterfall methodologies.
• Strong stakeholder management and communication skills.

Preferred Qualifications:

• ServiceNow certifications (CSA, CIS, or related).
• Experience working with ITSM, ITOM, HRSD, or enterprise workflow systems.
• Exposure to digital transformation or automation initiatives.
• Ability to work in fast-paced, multicultural environments.

Role Purpose:
The Business Analyst (BA) will play a critical role in enabling enterprise modernization and digital transformation initiatives. The role focuses on studying existing customer journeys, business processes, applications, infrastructure, and IT systems, and translating business priorities into a structured modernization roadmap. The BA will act as a bridge between business stakeholders and IT leadership, ensuring alignment with strategic drivers, regulatory needs, and operational pain points.

Key Objectives:

• Analyze current-state customer journeys, business processes, and IT systems
• Identify pain points, inefficiencies, and technology constraints
• Define future-state journeys and capabilities aligned with business strategy
• Develop a prioritized, business-driven modernization and digital transformation roadmap.

Key Responsibilities:
Business & Customer Journey Analysis:

• Conduct detailed analysis of customer journeys across digital and non-digital channels
• Document current-state (“as-is”) and future-state (“to-be”) customer journeys
• Identify friction points related to performance, availability, usability, and data access
• Align customer journey improvements with business outcomes such as efficiency, scalability, and customer experience

Process & Capability Assessment:

• Analyze end-to-end business processes supporting portfolio management, trading, client relationship management, and digital engagement
• Identify process gaps caused by system limitations, manual workarounds, or lack of integration
• Define required business and IT capabilities to support future operating models

Digital & Modernization Roadmap:

• Define a phased modernization roadmap aligned to business priorities and strategic initiatives
• Performance and scalability improvement
• Governance and analytics enablement
• Support prioritization based on business value, risk, complexity, and dependency analysis

Stakeholder Engagement & Alignment:

• Work closely with business stakeholders, operations teams, and IT leadership
• Facilitate workshops, interviews, and working sessions to capture requirements and priorities
• Translate business needs into clear, actionable requirements and transformation themes
• Ensure alignment between strategic drivers, regulatory needs, and technology initiatives

Key Deliverables:

• Customer Journey Maps (As-Is and To-Be)
• Business Process Models and Capability Maps
• Pain Point and Gap Analysis Reports
• Business-Aligned Modernization & Digital Transformation Roadmap
• High-level requirements and initiative definitions for downstream delivery teams

Required Skills & Experience:
Core Skills:

• Strong experience as a Business Analyst in digital transformation or IT modernization initiatives
• Proven ability to map customer journeys, business processes, and IT landscapes
• Experience working with senior business stakeholders and IT leaders
• Strong analytical, facilitation, and documentation skills

Soft Skills:

• Strong communication and stakeholder management capabilities
• Ability to operate in ambiguous environments and structure complex problems
• Business-first mindset with strong technology appreciation
• Collaborative, facilitative, and outcome-oriented approach

Join the dynamic team at MCG Talent as a Business Analyst.
We are seeking a skilled professional with a strong consulting background to enhance our client's strategic initiatives and operational efficiency. The successful candidate will deliver actionable insights that directly support our clients' business objectives.

Key Responsibilities:

• Collaborate with clients to gather, analyze, and document business requirements.
• Conduct market research and competitive analysis to inform business strategies.
• Develop business cases and feasibility studies for new initiatives.
• Facilitate workshops and meetings with stakeholders to elicit requirements and feedback.
• Create detailed process maps, workflows, and functional specifications.
• Assist in designing and implementing solutions that improve business processes.
• Monitor project progress and provide regular status updates to stakeholders.
• Support change management efforts by developing training materials and user documentation.
• Utilize data analysis tools to interpret complex datasets and identify trends.
• Provide insights and recommendations based on data analysis to support decision-making.

Qualifications:

• Bachelor’s degree in Business Administration, Finance, Information Technology, or a related field.
• 3+ years of experience as a Business Analyst, preferably in a consulting environment.
• Strong understanding of business process modeling and requirements gathering techniques.
• Proficiency in data analysis tools (*, Excel, SQL, Tableau) and methodologies.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment and manage multiple priorities.
• Familiarity with project management methodologies (*, Agile, Waterfall) is a plus.
• Strong problem-solving skills with a strategic mindset.

Join Adree as a Business Analyst!
At Adree, we are dedicated to empowering IT and businesses with innovative digital solutions. We specialize in Quality Assurance (QA), Quality Control (QC), and Low Code/No Code services. We seek a talented Business Analyst to help us optimize our projects and enhance our digital capabilities.

Key Responsibilities:

• Collaborate with business stakeholders to gather, analyze, and define business requirements and objectives.
• Evaluate and document current business processes and workflows, identifying areas for improvement and optimization.
• Translate business requirements into clear and concise functional specifications and user stories.
• Facilitate communication and collaboration between business stakeholders and development teams to ensure successful delivery of solutions.
• Conduct feasibility studies and impact analyses to assess the viability and potential risks of proposed solutions.
• Create and maintain documentation, including business requirements, process flows, use cases, and user acceptance criteria.
• Support user acceptance testing (UAT) by collaborating with stakeholders to define test scenarios and reviewing test results.
• Provide guidance and mentorship to junior business analysts.

Requirements:

• Bachelor's degree in business administration, computer science, or a related field.
• 5+ years of experience as a business analyst, preferably in software development projects.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Experience with Agile methodologies and tools, such as Agile/Scrum, Jira, or Confluence.
• Certification in business analysis, such as CBAP or PMI-PBA, is a plus.

We invite candidates who are driven and ready to make a difference in the technology landscape to apply for this exciting opportunity!

Role Overview:
We are seeking a Business Analyst who is eager to kick-start their career in the tech industry. This is a client-facing hybrid role, based in Riyadh. You’ll interact directly with clients and prospects, participate in calls, and contribute to presales discussions while also working internally with delivery teams. This role is ideal for a recent graduate who combines technical knowledge with excellent communication skills and a passion for digital innovation.

Responsibilities:

• Participate in client and prospect meetings, capturing requirements and contributing to discussions.
• Assist with presales activities, preparing proposals, presentations, and demos.
• Gather, analyse, and document business requirements, process flows, and user stories.
• Research technology trends (AI, cloud, platforms, automation) and provide insights to shape solutions.
• Translate business needs into functional specifications for development teams.
• Collaborate with cross-functional teams (design, engineering, QA, product).
• Support project scoping, estimations, and stakeholder communication.

Requirements:

• We're looking for a recent graduate from a reputable KSA university, with a degree in Software, Computing, IT, or a related discipline.
• You must be Riyadh-based and available for hybrid working.
• Fresh graduate in a relevant technical field.
• Strong business analysis fundamentals (requirements gathering, documentation, modelling).
• Excellent communication and interpersonal skills, comfortable speaking with clients and prospects.
• Technically sound, with an interest in AI, digital platforms, and emerging technologies.
• Analytical thinker with attention to detail and problem-solving mindset.
• Arabic speaker and professional proficiency in English.
• Familiarity with Agile methodologies (Scrum, Kanban).
• Knowledge of BA or collaboration tools (JIRA, Confluence, Miro, Visio).
• Prior exposure to client-facing roles, university projects, or internships.

Why Join Us?
Gain direct client-facing experience in a leading global software company. Exposure to both business analysis and presales functions. Learn from global experts and access training via 10Pearls University. Opportunity to build a strong career foundation in technology and consulting.

About the Role
We are looking for a Banking Business Analyst who thrives at the intersection of business, technology, and banking operations. In this role, you will act as a key bridge between stakeholders and technical teams, transforming complex banking needs into clear, actionable requirements that drive real business value.

This is an onsite role, ideal for professionals who enjoy close collaboration, fast decision-making, and hands-on involvement in critical banking initiatives.

What You’ll Be Doing

• Work closely with banking stakeholders to understand business needs, challenges, and strategic goals.
• Translate business requirements into clear functional and non-functional specifications.
• Analyze and document current (AS-IS) and future (TO-BE) processes within banking domains.
• Collaborate with development, testing, and operations teams to ensure accurate implementation.
• Support the delivery of banking solutions across channels, products, and systems.
• Participate in UAT support, clarifying requirements and validating delivered solutions.
• Identify opportunities for process improvement, automation, and optimization.

Banking Domains You’ll Touch

• Core Banking Systems
• Payments & Transfers
• Digital Banking Channels
• Loans, Cards, or Treasury (based on project scope)
• Regulatory & Compliance-driven initiatives

Requirements
What We’re Looking For

• Bachelor’s degree in Business, IT, Finance, or a related field.
• 7+ years of experience as a Business Analyst within the banking sector.
• Strong understanding of banking products, processes, and regulations.
• Proven experience in requirements gathering, documentation, and stakeholder management.
• Ability to communicate complex concepts clearly to both technical and non-technical audiences.
• Experience working in onsite, fast-paced banking environments is a strong plus.

Tools & Skills

• Business analysis tools (JIRA, Confluence, Visio, BPMN, or similar)
• Strong documentation and presentation skills
• Excellent analytical and problem-solving mindset
• Fluent in English (Arabic is a plus)

Join Sumerge as a Staff Business Analyst
At Sumerge, our customers are at the heart of what we do. We are looking for a Staff Business Analyst to become part of our project delivery team. In this role, you will collaborate closely with our customers, engineers, and sales teams to create solutions that enhance effectiveness and efficiency by leveraging the latest technological innovations.

Key Responsibilities:

• Utilize Business Analysis techniques to capture business and end user requirements.
• Act as the product owner.
• Work with technical teams to develop both business and technical requirements.
• Analyze and model the business domain to provide a comprehensive view of workflows and technical requirements fulfilled by software.
• Serve as a liaison between stakeholders and users.
• Ensure programs meet business/user requirements by inspecting and monitoring software development progress.
• Define business problems and primary objectives of new projects.
• Identify and validate key business requirements.
• Determine strategies to improve business, usability, performance, and integrity of the software.
• Coach team members on achieving goals and skill development.

Qualifications:
- Bachelor's degree in Computer Science/Engineering.
- 5+ years of relevant experience in Software Development/Business Analysis.
- Preference will be given to Saudi nationals in line with Saudization initiatives.

Why Sumerge?
We are a leading technology company transforming organizations with innovative solutions that elevate digital experiences, streamline operations, and modernize platforms. Join us as we help organizations lead in a rapidly evolving landscape.

Join Globant as a Senior Business Analyst!
At Globant, we are focused on creating a better world through innovative business development and enterprise solutions. As a key player in our team, you will help shape enterprise solutions for a digital future in a diverse environment that spans over 30 countries.

Role Overview:
We are looking for a driven and highly skilled Senior Business Analyst who thrives in an innovative atmosphere and aims to make a significant impact. This role is pivotal in supporting our business partners adapt to evolving consumer expectations in today’s fast-paced technological landscape.

Your Responsibilities:

• Support critical initiatives and recommend technological improvements.
• Collaborate with vendors and partners, ensuring best practices in integration projects from inception to execution.
• Maintain compliance with regulations throughout project lifecycles.
• Configure and schedule necessary integrations.
• Take part in project kick-off meetings, documenting project status and progress using tools such as Jira and Salesforce.

What You’ll Need to Succeed:

• 8+ years of experience as a Business Analyst.
• Proficiency in Agile methodologies.
• Exceptional communication skills to interact effectively across all organizational levels.
• Ability to express technical specifications clearly and concisely.
• Strong management and leadership capabilities.
• Self-motivated with excellent organizational skills and the ability to multitask with minimal supervision.

Why Globant?
Come be a part of a team committed to harnessing technology and creativity in bridging businesses with consumers. With competitive salaries and a comprehensive employee benefits package, you will be contributing to projects that will transform lives positively through digital solutions. Join us as we strive to lead in the AI sector and set new benchmarks for customer experience.

Overview: MAster-Works is seeking a talented Business Analyst with a background in AI to act as a bridge between business needs and technological innovation. You will play a critical role in identifying and analyzing business requirements while leveraging AI capabilities to drive smarter decisions, enhance processes, and support strategic growth.

Key Responsibilities:

• Gather, analyze, and document business and AI-related requirements.
• Collaborate with stakeholders to optimize business processes using AI-driven insights.
• Analyze data trends and support the development of AI models that align with business goals.
• Create detailed reports and visualizations to communicate key findings to technical and non-technical audiences.
• Support project teams in delivering AI-powered solutions.
• Conduct user acceptance testing and evaluate the performance of AI tools and platforms.
• Provide input on product and process improvements through AI opportunities.
• Conduct market research and competitive analysis, with a focus on AI trends and use cases.

Qualifications and Skills:

• Bachelor's degree in Business, Computer Science, Data Science, or a related field.
• 3+ years of experience as a Business Analyst, ideally with exposure to AI or data science projects.
• Strong understanding of business process modeling and system design.
• Familiarity with AI/ML concepts and tools is a strong plus.
• Proficient in data analysis, visualization tools, and querying languages (*, SQL).
• Excellent communication skills with the ability to translate technical concepts into business value.
• Strong analytical mindset and attention to detail.

What This Role Is About
Our client, operating within the financial services sector, is looking for a Business Analyst based in Riyadh, to support business transformation, process optimization, and strategic initiatives.

This role will work closely with business stakeholders, technology teams, and senior leadership to gather requirements, analyze processes, and translate business needs into clear functional specifications.

Key Responsibilities:

• Improving operational efficiency and supporting digital initiatives.
• Ensuring solutions align with regulatory and commercial objectives.
• Conducting data analysis and preparing reports.
• Supporting project delivery across various financial services initiatives.

The Ideal Fit:

• Must be based in Saudi Arabia or open to relocating to KSA.
• Fluency in Arabic and English is mandatory.
• Proven experience as a Business Analyst within the financial services sector, with a preference for experience in Lending or Payments.
• Strong understanding of financial products, operations, and regulatory frameworks.
• Experience in requirements gathering, process mapping, and documentation.
• Strong analytical skills with the ability to interpret data and generate insights.
• Ability to work with cross-functional teams, including technology and operations.
• Excellent communication and stakeholder management skills.

This is an opportunity to contribute to impactful transformation initiatives within a dynamic financial services environment in Riyadh.

Join Core Code io as a Business Analyst!
We are seeking an experienced Business Analyst to drive our growth and success. In this remote role, you will play a crucial part in guiding our organization towards innovative solutions. Your expertise will help in evaluating systems processes and implementing strategic initiatives for improved efficiency.

Objectives of this Role:

• Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data.
• Serve as a thought leader for technical business processes, developing systems prototypes that enhance efficiency.
• Create and implement detailed management plans for projects, ensuring transparent communication.
• Conduct thorough quality assurance at every stage of systems development.
• Determine and develop user requirements for systems in production to maximize usability.

Responsibilities:

• Collaborate with stakeholders across business units to develop analyses and documentation effectively.
• Evaluate and maintain systems processes, delivering monthly status reports.
• Author and update internal/external documentation as needed.
• Perform daily systems analytics to troubleshoot problems and maximize effectiveness.
• Build lasting relationships with partners for optimized systems integration.

Required Skills and Qualifications:

• High proficiency with SQL and database management.
• Proven analytical abilities and experience in generating process documentation.
• Excellent communication skills, with the ability to translate data into actionable insights.

Preferred Skills:

• Bachelor’s degree in information technology or computer science.
• Strong knowledge of Microsoft applications, including Visio.
• Ability to manage projects and user testing.
• Extensive experience with data visualization.
• High proficiency in technical writing.