BaristaBarista Jobs for High School Graduates in Riyadh

More than 76 Barista Jobs for High School Graduates in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Telephone Operator

Telephone Operator

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels is seeking a dedicated Telephone Operator to join its team in Riyadh, Saudi Arabia. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally, aligning with W Hotels' mission to "ignite curiosity, expand worlds" and encourage guests to live life to the fullest.

W Hotels is committed to fostering an environment that opens doors and minds, valuing new perspectives and experiences. The company's core philosophy, "Whatever/Whenever," guides the team in transforming guest passions into reality by offering services at any moment. Individuals with an original, innovative spirit and a forward-thinking mindset are invited to join the global team and develop professionally.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns.
  • Operate the telephone switchboard station efficiently.
  • Process guest requests for wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Advise guests of any messages received.
  • Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate/deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests with technical problems to the provider's customer support line.
  • Test communications equipment regularly to ensure it is functioning properly.
  • Respond to special requests from guests with unique needs.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed.
  • Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs, assisting individuals with disabilities.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
  • Comply with quality assurance expectations and standards.

Physical Demands

  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications

  • High school diploma or *** equivalent.

Required Skills

  • Telephone Operations
  • Guest Service
  • Communication
  • Problem-Solving
  • Customer Support

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company values the unique backgrounds of its associates and fosters an environment where all are welcomed and provided with access to opportunity. Discrimination is not practiced on any protected basis, including disability, veteran status, or other legally protected grounds.

breifcase0-1 years

locationRiyadh

11 days ago
Customer Experience Specialist

Customer Experience Specialist

📣 Job AdNew

Watan First Human Resources

Full-time

About the Role

Watan First Human Resources is seeking a dedicated Customer Experience Specialist to join our team in Riyadh, Saudi Arabia. This full-time position focuses on enhancing customer satisfaction and ensuring a smooth customer journey across all interaction points. The role involves actively engaging with customers, resolving their issues, and contributing to the continuous improvement of our service delivery. As a Customer Experience Specialist, you will be instrumental in upholding our commitment to exceptional service, acting as a primary point of contact for customers and addressing their needs with professionalism and efficiency. This role requires a proactive approach to problem-solving and a strong desire to create positive experiences for every customer.

Key Responsibilities

  • Handle all customer inquiries promptly and provide timely, accurate support.
  • Effectively resolve customer complaints and ensure all requests are followed up on to the customer's satisfaction.
  • Maintain consistently high levels of customer satisfaction through attentive and empathetic service.
  • Accurately document all customer interactions and feedback for record-keeping and analysis.
  • Collaborate effectively with various internal teams to identify areas for improvement and implement strategies that enhance the overall customer experience.

Qualifications and Requirements

  • Possess a Diploma degree or a higher level of education.
  • Have a minimum of 1 year of experience in a Call Center or Customer Service role.
  • Demonstrate excellent communication and interpersonal skills, enabling clear and effective interaction with diverse customer groups.
  • Exhibit strong problem-solving abilities to address customer issues efficiently and creatively.
  • Be proficient in using various computer applications and customer service systems.

Required Skills

  • Exceptional communication and interpersonal skills.
  • Strong problem-solving capabilities.
  • Proficiency in computer applications.
  • Familiarity with customer service systems.

Work Environment and Schedule

This is a full-time position based in Riyadh, Saudi Arabia. The working schedule includes 5 working days per week with 2 rotating days off. Employees will work on rotational shifts, which will be determined based on operational requirements.

breifcase0-1 years

locationRiyadh

4 days ago
RECEPTIONIST - Tamayyaz

RECEPTIONIST - Tamayyaz

📣 Job Ad

Novotel Hotels

Full-time

About the Role

Novotel Hotels announces its need to hire a Receptionist in the "Differentiation" department to join the team in Riyadh, Saudi Arabia. As the first point of contact in the organization, you will play a key role in providing a welcoming environment for visitors, clients, and employees. This position requires exceptional organizational skills, strong communication abilities, and a commitment to providing excellent customer service in a fast-paced office environment.

Key Tasks and Responsibilities

  • Welcome visitors, clients, and employees professionally and courteously.
  • Answer incoming phone calls and direct them to the appropriate departments or individuals.
  • Schedule and manage appointments using scheduling software while maintaining accurate calendars.
  • Maintain the reception area in an organized, clean, and professional manner.
  • Perform administrative tasks including mail distribution, data entry, and document management.
  • Provide information about company services and direct inquiries to the relevant departments.
  • Manage visitor logs and ensure compliance with security protocols.
  • Support office operations by assisting with general administrative tasks as needed.
  • Handle correspondence and maintain the confidentiality of sensitive information.
  • Demonstrate professional communication standards in all interactions, both verbal and written.

Qualifications and Requirements

  • Proven experience in a reception, customer service, or similar role requiring direct public interaction.
  • Excellent verbal and written communication skills in English.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office applications and phone systems.
  • Ability to multitask and prioritize in a busy work environment.
  • Professional demeanor with a friendly and empathetic approach to customers.
  • Ability to remain calm and handle multiple inquiries simultaneously.
  • Strong interpersonal skills and the ability to work collaboratively with diverse teams.

Core Skills

  • Reception
  • Customer Service
  • Organizational Skills
  • Communication (Verbal and Written)
  • Microsoft Office Suite
  • Phone System Operation
  • Scheduling Software Proficiency
  • Appointment Management Systems
  • Interpersonal Skills

Additional Information

Company: Novotel Hotels

Job Title: Receptionist - Differentiation

Location: Riyadh, Riyadh Region, Saudi Arabia

Required Experience: 0-1 year

Job Type: Full-time

Preferred Qualifications: Proficiency in both Arabic and English is preferred. Experience with scheduling software and appointment management systems is also preferred.

Work Environment: [Information about the team, hotel, or workplace culture will be included here, reflecting the specific environment.]

Note: Adjustments may be made according to specific local or legal requirements, such as work permits.

Our Commitment to Diversity and Inclusion: We are an inclusive company, and our goal is to attract, retain, and develop a diverse workforce.

breifcase0-1 years

locationRiyadh

13 days ago
Supervisor-Guest Service

Supervisor-Guest Service

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels is seeking a dedicated and guest-focused Guest Services Supervisor to join their team in Riyadh, Saudi Arabia. This is a full-time, non-supervisory position, suitable for individuals with 0-1 year of experience looking to launch their career in hospitality. As a Guest Services Supervisor, you will be instrumental in ensuring exceptional guest experiences from check-in to check-out, embodying W Hotels' commitment to creating memorable stays.

Work Environment and Context

This role is situated within Riyadh's vibrant financial district, offering a dynamic work environment. You will be part of a team passionate about delivering innovative and inspiring experiences, contributing to W Hotels' reputation for luxury and exceptional service.

Key Tasks and Responsibilities

  • Process all guest check-ins, including verifying guest identity, method of payment, room assignment, and activating/issuing room keys.
  • Prepare accurate guest accounts according to individual requirements and input Marriott Rewards information.
  • Ensure room rates match market codes and document any exceptions.
  • Secure payment prior to issuing room keys and verify and adjust bills as needed.
  • Compile and review daily reports, records, and emergency logs.
  • Complete cashier reports and balance accounts accurately.
  • Provide guests with directions and essential property information.
  • Respond to guest requests by contacting appropriate staff and following up to ensure satisfaction.
  • Process all types of payments, vouchers, post-charges, and expenses, and balance and deposit receipts.
  • Count and secure cash at the beginning and end of each shift, obtain manual authorizations, and adhere to all accounting procedures.
  • Report any guest theft to Loss Prevention/Security.
  • Assist management in training, evaluating, counseling, motivating, and coaching employees, and serve as a role model and first point of contact for Fair Treatment/Open Door policy.
  • Develop and maintain positive working relationships with team members, support them in achieving common goals, and respond appropriately to employee concerns.
  • Adhere to company policies and procedures, report accidents, injuries, and unsafe working conditions, and complete safety training and certifications.
  • Maintain a clean and professional appearance and ensure the confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests, anticipate their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak clearly and professionally, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
  • Ensure compliance with quality standards and input and retrieve information using computers and Point of Sale systems.
  • Stand, sit, or walk for extended periods and move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
  • Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

  • High school diploma or equivalent.
  • At least one year of relevant experience.
  • At least one year of supervisory experience.

Required Skills

  • Guest Service
  • Customer Service
  • Training
  • Leadership
  • Teamwork
  • Communication
  • Problem Solving

Additional Job Information

Marriott International is committed to being an equal opportunity employer, and celebrates diversity at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

breifcase0-1 years

locationRiyadh

11 days ago
Guest Experience Expert

Guest Experience Expert

📣 Job Ad

Sheraton Hotels & Resorts

Full-time

About the Role

Sheraton Hotels & Resorts in Riyadh is looking for a dynamic, guest-experience-focused individual to join their team as a Guest Experience Expert. This role goes beyond mere check-in and check-out; it's about crafting memorable and unique experiences for every guest. As a Guest Experience Expert, you will be empowered to take initiative, offer a wide range of services throughout the guest's stay, and proactively handle operational needs, guest requests, and reporting. You will be instrumental in making every interaction an integral part of an exceptional guest journey, sharing insights about the local area and ensuring a seamless and enjoyable visit.

At Sheraton, we believe in creating a sense of belonging and connection. As part of Marriott International, we are committed to being an equal opportunity employer, valuing the diverse backgrounds and experiences of our associates. We invite you to join our global community and contribute to our mission of being 'the world's gathering place' by delivering meaningful guest experiences and thoughtful service.

Key Tasks and Responsibilities

  • Provide a wide range of services that guide guests throughout their entire stay.
  • Take initiative to create memorable and unique guest experiences.
  • Handle operational needs and complete necessary reports.
  • Respond to and fulfill guest requests.
  • Share highlights of the local area with guests.
  • Ensure a safe working environment.
  • Adhere to company policies and procedures.
  • Maintain the confidentiality of guest and company information.
  • Protect company assets.
  • Maintain quality standards in all guest interactions and operations.
  • Maintain a professional uniform and appearance.
  • Conduct professional communications with guests and colleagues.

Qualifications and Requirements

  • High school diploma or equivalent.
  • No relevant work experience required.
  • No supervisory experience required.
  • No specific licenses or certifications required.

Required Skills

  • Guest services
  • Customer service
  • Handling operational needs
  • Managing guest requests
  • Reporting
  • Knowledge of local area highlights
  • Commitment to a safe working environment
  • Adherence to company policies and procedures
  • Maintaining confidentiality
  • Protecting company assets
  • Maintaining quality standards
  • Professional uniform and appearance
  • Professional communications

Job and Location Details

This is a full-time, non-supervisory position. The role requires the ability to stand, sit, or walk for extended periods, and the physical ability to move, lift, carry, push, and pull objects weighing up to 10 pounds without assistance. As a Guest Experience Expert, you will be on your feet and take a hands-on approach to your work.

Location: King Fahd Road & King Abdullah Road Intersection, Riyadh, Saudi Arabia, 11623.

Job Number: 26070780

Job Category: Rooms Operations and Guest Services

breifcase0-1 years

locationRiyadh

14 days ago
Guest Experience Expert

Guest Experience Expert

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Guest Experience Expert to join their team. This role focuses on providing exceptional guest experiences that go beyond standard check-in and check-out procedures. The incumbent will be empowered to proactively manage guest needs throughout their stay to ensure smooth operations and deliver outstanding service.

Incumbent Responsibilities

  • Provide a wide range of services to guide guests through their stay and create memorable experiences.
  • Take initiative to proactively address guest requests and operational needs.
  • Complete necessary reports and documentation related to guest services and operations.
  • Share highlights of the local area to enhance the guest experience.
  • Ensure that transactions feel like a natural part of the overall guest experience.
  • Contribute to creating a safe work environment.
  • Adhere strictly to all company policies and procedures.
  • Maintain the confidentiality of guest and company information.
  • Protect company assets.
  • Maintain quality standards in all guest interactions and operational tasks.
  • Maintain a professional uniform, personal appearance, and appropriate communication style.

Qualifications and Requirements

  • High school diploma or equivalent (*****
  • No relevant work experience required.
  • No supervisory experience required.
  • No specific licenses or certifications required for this role.
  • Ability to stand, sit, or walk for extended periods.
  • Willingness to adopt a hands-on work approach.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Core Skills

  • Guest Services
  • Customer Service
  • Communication
  • Problem Solving

Job Details and Work Environment

This position is a full-time, non-management role, located in the vibrant financial district of Riyadh. The job requires 0-1 year of experience. The incumbent will work on-site and not remotely.

W Hotels is committed to being an equal opportunity employer, welcoming all and providing access to opportunities. We actively foster an environment where the unique backgrounds of our partners are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our partners. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

11 days ago
Telephone Operator

Telephone Operator

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and guest-focused Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is an opportunity for individuals with 0-1 years of experience to begin their career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally, contributing to the overall guest experience.

W Hotels' mission is to ignite passion and broaden the world, offering a place to experience life by opening doors and minds. The company is known for its proactive spirit and for subverting the concept of luxury worldwide. The culture emphasizes "Dreaming, to the point of dreaming" and service education to realize guests' passions. W Hotels is an ideal workplace for those who are creative, innovative, and forward-thinking.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns.
  • Operate the telephone switchboard station to manage incoming and outgoing calls.
  • Process guest requests, including wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Advise guests of any messages received.
  • Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate/deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests with technical issues to the provider's customer support line.
  • Test communications equipment to ensure it is functioning properly.
  • Respond to special requests from guests with unique needs.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed.
  • Follow all company policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to the manager.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No specific license or certification required.

Required Skills

  • Communication skills.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. The position is part of the Rooms & Guest Services Operations category.

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company fosters an environment where associates' unique backgrounds are valued and celebrated, recognizing that the blend of culture, talent, and experiences is its greatest strength. Marriott International is committed to non-discrimination on any protected basis, including disability and veteran status, or other bases protected by applicable law.

breifcase0-1 years

locationRiyadh

11 days ago
Telephone Operator

Telephone Operator

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and customer-focused Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position offers an opportunity for individuals with 0-1 years of experience to begin their career in the hospitality industry. The Telephone Operator will serve as the primary point of contact for guests, ensuring all their communication needs are met efficiently and professionally.

Key Responsibilities

  • Attend to, register, note, and process all guest calls, requests, inquiries, or concerns.
  • Operate the switchboard terminal.
  • Process guest requests for wake-up calls, call identification, do not disturb settings, call forwarding, conference calls, calls via Telecommunications Device for the Deaf (TDD), and calls from unregistered guests.
  • Inform guests of any messages they have received.
  • Monitor busy or unanswered lines, maintaining contact with guests on hold to update their status and offering to take messages.
  • Receive, record, and transmit messages accurately, completely, and legibly.
  • Activate and deactivate guest room indicator lights as appropriate.
  • Assist guests with internet access issues, transferring them to the service provider's customer support line when necessary.
  • Test communication equipment to ensure it is functioning properly.
  • Attend to special requests from guests with exceptional needs.
  • Contact the appropriate person or department as needed to resolve guest calls, requests, or issues.
  • Follow up with guests to ensure their requests or issues have been resolved to their complete satisfaction.
  • Dispatch bell staff or service personnel as required.
  • Comply with all company policies and procedures, reporting accidents, injuries, and unsafe working conditions to the manager.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Greet and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Thank guests with genuine appreciation and assist individuals with disabilities.
  • Speak with others using clear and professional language, and answer telephones using appropriate protocol.
  • Cultivate and maintain positive working relationships with others and support the team to achieve common goals.
  • Adhere to quality assurance expectations and standards.

Qualifications and Requirements

  • High school diploma or equivalent certificate from a General Educational Development (GED) program.
  • No prior work experience required.
  • No supervisory experience required.
  • No specific licenses or certifications are required.

Required Skills

  • Telephone operation and communication.

Work Environment and Physical Demands

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. Physical demands include standing, sitting, or walking for extended periods, and the ability to move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. The role also involves entering and locating information using computers and/or Point of Sale (POS) systems. Reasonable requests from supervisors for other duties will also be performed.

W Hotels is part of Marriott International, committed to providing equal opportunities and fostering an environment where diversity is valued. The company's mission is to awaken curiosity and expand worlds, offering a place to enjoy life, open doors, and minds, inspired by new faces and experiences, with a core spirit of being ready-for-anything and reinventing luxury norms worldwide through the "Whatever/Whenever" service philosophy.

breifcase0-1 years

locationRiyadh

11 days ago
W Insider

W Insider

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a W Insider to join their team. This role focuses on creating memorable and unique guest experiences, going beyond standard transactional services. As a Guest Experience Expert, you will be empowered to take initiative, provide a broad range of services throughout a guest's stay, and proactively address their needs. The objective is to contribute to an immersive and engaging environment where every guest interaction is a seamless part of their journey.

This is a full-time, non-management position located in Riyadh's Financial District. W Hotels aims to ignite curiosity and expand worlds, offering an environment to experience life. Individuals with an original, innovative spirit and a forward-looking perspective will find this setting conducive to growth. Joining W Hotels means becoming part of Marriott International's portfolio, providing opportunities to perform at your best, find purpose, belong to a global team, and develop professionally.

Key Responsibilities

  • Deliver a wide range of services to guide guests through their entire stay, creating memorable and unique experiences.
  • Take initiative to move about the space and perform necessary tasks to ensure guest satisfaction.
  • Process operational needs efficiently and effectively.
  • Address guest requests promptly and professionally.
  • Complete necessary reports accurately.
  • Share highlights and insights about the local area to enhance the guest experience.
  • Ensure all actions contribute to creating a safe work environment.
  • Adhere to company policies and procedures at all times.
  • Maintain confidentiality of all company and guest information.
  • Protect company assets and resources.
  • Uphold high-quality standards in all aspects of the role.
  • Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Guest Services
  • Handling Operational Needs
  • Responding to Guest Requests
  • Reporting
  • Maintaining Professional Appearance
  • Professional Communication

Work Environment and Physical Demands

This full-time, non-management position is located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires the ability to stand, sit, or walk for extended periods and the capacity to move, lift, carry, push, and pull objects weighing less than or equal to 10 pounds without assistance.

W Hotels is an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated, ensuring non-discrimination on any protected basis.

breifcase0-1 years

locationRiyadh

11 days ago
Agent-Guest Relations

Agent-Guest Relations

📣 Job Ad

Courtyard by Marriott

Full-time

About the Role

Courtyard by Marriott in Riyadh, Saudi Arabia is seeking a dedicated Agent-Guest Relations to join their team. This full-time, non-management position is an opportunity for individuals with 0-1 year of experience to begin a career in the hospitality industry. The role is based at the hotel located on Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia.

As an Agent-Guest Relations, you will serve as the primary point of contact for guests, ensuring their needs are met and their stay is comfortable. You will provide exceptional customer service, embodying the standards of Marriott International and contributing to the overall guest experience.

Key Responsibilities

  • Provide guests with information regarding property amenities, services, hours of operation, and local areas of interest.
  • Contact appropriate individuals or departments to resolve guest requests or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Receive, record, and relay messages accurately.
  • Respond to special requests from guests with unique needs.
  • Communicate VIP arrivals to designated personnel.
  • Adhere to all company policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to management.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others and support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Guest Relations
  • Customer Service
  • Communication
  • Problem-Solving
  • Teamwork

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role operates within the Rooms & Guest Services Operations job category. The position is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion. They value the unique backgrounds of their associates and are committed to non-discrimination on any protected basis.

breifcase0-1 years

locationRiyadh

8 days ago
ممثلة مبيعات -خميس مشيط I Salesperson - Khamis Mashit

ممثلة مبيعات -خميس مشيط I Salesperson - Khamis Mashit

📣 Job Ad

Nice one

Full-time

About the Role

Nice One is looking for an enthusiastic and customer-centric Sales Associate to join their retail team in Khamis Mushait. This role plays a key part in driving in-store sales, delivering excellent customer service, and supporting daily store operations to achieve revenue and customer satisfaction goals. The role requires a proactive approach to customer service and contributing to the overall store performance.

Key Tasks and Responsibilities

  • Proactively greet and engage with customers to understand their needs, showcase products, explain features, and recommend suitable solutions to successfully close sales.
  • Achieve individual and store sales targets by increasing conversion rates, average transaction value, and maximizing units per transaction.
  • Provide outstanding customer service by responding promptly to inquiries, professionally handling returns and complaints, and ensuring necessary follow-up to guarantee customer satisfaction and encourage repeat business.
  • Maintain up-to-date product knowledge, including current promotions, pricing, and new arrivals, to support effective selling and upselling techniques.
  • Process sales accurately and efficiently using the Point of Sale (POS) system, handling cash and electronic payments according to company procedures, and ensuring the security of all transactions.
  • Support product visual merchandising standards by replenishing stock, organizing displays, and ensuring the sales floor remains clean, safe, and inviting at all times.
  • Assist with inventory management activities, including receiving shipments, conducting stock counts, and reporting any discrepancies to store management.
  • Actively participate in store meetings, training sessions, and product briefings to continuously enhance selling skills and product knowledge.
  • Collaborate effectively with colleagues and management to support in-store promotions and events and foster a positive work environment.
  • Strictly adhere to all company policies, loss prevention procedures, and health and safety guidelines.

Qualifications and Requirements

  • High school diploma or equivalent is required.
  • A minimum of one year of experience in retail or sales requiring direct customer interaction is preferred; however, recent graduates with strong customer service skills are encouraged to apply.
  • Must possess legal authorization to work in the Kingdom of Saudi Arabia.

Required Skills

  • Excellent verbal communication and active listening skills to effectively engage with customers and build rapport.
  • A strong customer-centric orientation with a commitment to delivering a positive shopping experience.
  • Proficiency in basic arithmetic and cash handling, with comfort in using POS systems and mobile devices for sales transactions.
  • Ability to work effectively in a fast-paced retail environment, manage multiple customers simultaneously, and prioritize tasks efficiently.
  • Proven teamwork capabilities with a collaborative mindset and a willingness to support colleagues and store initiatives.
  • Meticulous attention to detail, punctuality, and reliable attendance.
  • Flexibility to work various shifts, including weekends and holidays, as required by store schedules.
  • Proficiency in Arabic and basic communication in English is preferred.

Additional Information

This is a full-time position. The work location is Khamis Mushait, and the company operates within the Riyadh region of Saudi Arabia. Nice One is committed to creating an inclusive work environment and welcomes applications from all qualified candidates, providing reasonable accommodations during the recruitment process upon request.

breifcase0-1 years

locationRiyadh

13 days ago
Guest Service Agent / Associate

Guest Service Agent / Associate

📣 Job Ad

Hilton

Full-time

About the Role

Hilton is seeking a dedicated Guest Service Agent/Associate to join their team in Saudi Arabia. This full-time position is designed for individuals with 0-1 years of experience who are committed to delivering exceptional hospitality. The role involves direct guest interaction, focusing on ensuring smooth check-in and check-out processes while upholding Hilton's service standards.

As a Guest Service Agent, you will contribute to creating positive guest experiences by providing outstanding service, sharing knowledge of hotel services and the local area, and proactively addressing guest needs. This role offers an opportunity for professional growth within a workplace culture that emphasizes integrity, leadership, teamwork, ownership, and a focus on the present.

Key Responsibilities

  • Welcome guests upon arrival, manage the check-in process by verifying details, assigning rooms, issuing keys, and offering assistance with luggage or welcome materials.
  • Facilitate an efficient check-out experience by processing departures accurately, verifying charges, handling payments, issuing receipts, and using the point-of-sale system.
  • Provide guests with information on hotel services, including room types, rates, promotions, and relevant local area details to address inquiries effectively.
  • Promote hotel services and amenities, utilizing up-selling techniques to enhance revenue.
  • Respond promptly and effectively to guest requests, resolve concerns with care and urgency, and manage messages and communications efficiently.

Required Attributes

  • A commitment to providing warm and welcoming hospitality.
  • A dedication to acting with integrity and doing the right thing.
  • Demonstrated potential for leadership.
  • A belief in the effectiveness of teamwork.
  • A sense of ownership and accountability.
  • A focus on the present, demonstrating urgency and discipline.

Experience and Skills

This role requires 0-1 years of experience. Key skills include a strong foundation in hospitality principles, integrity in all actions, leadership potential, teamwork capabilities, a sense of ownership, and the ability to focus on the present moment with discipline and urgency.

Work Context

This is a full-time position based in Saudi Arabia with Hilton. The role is integral to the guest experience, requiring consistent interaction and service delivery.

breifcase0-1 years

locationRiyadh

9 days ago
Sales Associate

Sales Associate

📣 Job Ad

Majid Al Futtaim

Full-time

About the Role

Majid Al Futtaim Lifestyle Operations is seeking a Sales Associate to join their team in Riyadh, Saudi Arabia. As a key member of the store, the Sales Associate will be responsible for upholding the company's high standards of customer service, driving sales, and contributing to the overall success of the retail environment. Majid Al Futtaim is a prominent developer and operator of shopping malls, retail, communities, and entertainment across the Middle East, North Africa, and Central Asia, known for brands such as Mall of the Emirates, Carrefour, Lego, and Vox Cinemas.

Key Responsibilities

  • Act as a champion for customer service standards, aligning with Majid Al Futtaim guidelines to understand customer needs and ensure an exceptional experience.
  • Address customer concerns promptly and professionally, escalating issues to the Store Manager when necessary, with a consistent focus on customer needs.
  • Achieve set sales targets and utilize creative approaches to exceed them, maintaining a focus on the customer.
  • Contribute to enhanced sales targets through thorough product knowledge, actively seeking opportunities for up-selling and cross-selling.
  • Ensure store standards are maintained at all times, supporting in-store tasks including cleanliness, tidiness, and stock replenishment.
  • Comply with all store security policies and regulations to minimize stock loss.
  • Employ advanced selling skills to support customer needs, generate high-value transactions, and build repeat business.
  • Recommend, select, and help locate or obtain merchandise based on customer needs, including suggesting items from other Majid Al Futtaim Fashion brands and stores if not available in the current location.

Qualifications and Requirements

  • High School Certificate.
  • 1-2 years of industry experience.
  • Good communication skills.
  • Excellent customer service abilities.

Skills

  • Customer Service
  • Sales
  • Product Knowledge
  • Communication Skills
  • Selling Skills

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. Majid Al Futtaim offers a supportive work environment where colleagues share positive energy. The company employs over 50,000 diverse individuals globally, guided by a Leadership Model focused on creating memorable moments for customers.

breifcase0-1 years

locationRiyadh

9 days ago
Hotel Receptionist

Hotel Receptionist

📣 Job AdNew

Muraba Investment Company

SR 4,500 / Month dotFull-time

About the Hotel Receptionist Role

We are seeking a Hotel Receptionist to join our team in Riyadh. This full-time position involves overseeing guest services at the front desk, ensuring a smooth and efficient experience for all visitors. The role requires coordination and delivery of various guest services, including managing reservations and processing check-in and check-out procedures.

Core Responsibilities

The Hotel Receptionist will be responsible for a range of duties focused on guest satisfaction and operational efficiency. This includes:

  • Maintaining an accurate reservation list and generating necessary hard copy records.
  • Enhancing customer service and satisfaction levels.
  • Following up on and resolving guest disputes and complaints.
  • Ensuring strict adherence to hotel policies and procedures.
  • Building and maintaining positive business relationships with external partners, such as travel and booking agencies.
  • Reviewing hotel rates and organizing invoices accordingly.

Guest Services and Operations

A key aspect of this role is providing clear information to guests regarding hotel facilities and policies. This encompasses explaining reservation processes, as well as the procedures for checking in and checking out. The goal is to ensure guests are well-informed and their needs are met efficiently.

Experience and Requirements

This position is suitable for individuals with 0-1 years of experience. The ideal candidate will possess strong organizational skills and a commitment to providing excellent customer service. Familiarity with hotel operations and reservation systems is beneficial.

Work Environment

This is a full-time position based in Riyadh. The role operates within a dynamic hotel environment, requiring interaction with a diverse range of guests and colleagues.

About the Company

The role is with شركة مرابع للاستثمار (Marabea Investment Company). Further details regarding the company's industry or specific mission are not provided.

breifcase0-1 years

locationRiyadh

1 day ago
Receptionist (Saudi)

Receptionist (Saudi)

📣 Job AdNew

Sawaid Recruitment

Full-time

About the Role

Sawaid Recruitment is seeking a professional and customer-oriented Receptionist to join a leading company in the electronics and technology sector. This full-time position is based in Riyadh, Saudi Arabia, and is designed for an individual who can create a positive first impression and contribute to a smooth customer experience. The Receptionist will serve as the primary point of contact for customers and visitors, managing inquiries, service requests, and ensuring efficient front desk operations.

The role involves fostering a welcoming environment, coordinating with internal teams, and maintaining accurate records to support the company's commitment to excellent customer service and operational efficiency.

Key Responsibilities

  • Welcome and assist customers and visitors professionally and courteously, establishing a positive first impression.
  • Register service requests and accurately create work orders within the designated system.
  • Provide essential information regarding the company's products, services, warranties, and service procedures.
  • Coordinate effectively with technicians and internal departments to ensure the seamless execution of service operations.
  • Follow up on service requests, keeping customers informed of progress and relevant updates.
  • Handle incoming customer inquiries efficiently and direct them to the appropriate department or personnel.
  • Maintain accurate customer records and ensure all information is up-to-date within the system.
  • Process all service-related documentation, ensuring data accuracy and integrity.
  • Support daily front desk operations and perform various administrative tasks as needed.
  • Ensure reception and waiting areas are consistently organized, clean, and presentable.
  • Assist in the preparation of reports and the maintenance of operational records when required.

Qualifications and Requirements

  • 1-4 years of professional work experience is required.
  • Previous experience in reception, administration, coordination, or similar roles is highly preferred.
  • Fluency in English (both spoken and written) is mandatory.
  • Strong communication and interpersonal skills are essential for interacting with diverse individuals.
  • A professional appearance and a positive, welcoming attitude are expected.
  • Excellent organizational skills and a keen attention to detail are necessary for managing multiple tasks.
  • Proficiency in Microsoft Office applications and related systems is required.
  • The ability to manage multiple tasks simultaneously and work effectively in a fast-paced environment is crucial.

Required Skills

  • Communication and Interpersonal Skills
  • Organizational Skills and Attention to Detail
  • Proficiency in Microsoft Office Suite
  • Customer Service Excellence
  • Administration and Coordination

Work Environment and Details

This is a full-time position located in Riyadh, Saudi Arabia. While the requirement specifies 1-4 years of professional experience, candidates with 0-1 years of experience are encouraged to apply, with preference given to those with relevant prior experience in reception, administration, or coordination roles.

breifcase0-1 years

locationRiyadh

5 days ago
Receptionist

Receptionist

📣 Job AdNew

Hays

Seasonal

About the Role

Hays is partnering with a leading global investment bank to recruit a professional and friendly Receptionist to join their team in Riyadh, Saudi Arabia. This is an opportunity to work within a prestigious and fast-paced corporate environment, where the incumbent will serve as the first point of contact for clients and visitors, while providing support for daily office operations.

Incumbent Responsibilities

  • Greet clients and visitors in a professional and courteous manner.
  • Serve as the first point of contact for all incoming inquiries via the reception desk.
  • Manage incoming calls, emails, and general correspondence.
  • Coordinate meeting room bookings and ensure their readiness.
  • Support administrative tasks and daily office coordination.
  • Handle incoming and outgoing mail, deliveries, and courier services.
  • Maintain a high level of professionalism and presentable appearance at all times.

Qualifications and Requirements

  • 1-2 years of experience in a receptionist or front desk role.
  • Ability to work effectively in a fast-paced corporate environment.

Key Skills

  • Strong communication and interpersonal skills.
  • Professional appearance and a customer-service oriented approach.
  • Excellent organizational skills and ability to multitask.

Additional Opportunity Details

This is a contract position based in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. This opportunity offers exposure to a globally recognized investment bank within a professional and collaborative work environment, providing exposure to a high-level corporate setting and long-term career development opportunities.

breifcase0-1 years

locationRiyadh

7 days ago
Receptionist

Receptionist

📣 Job Ad

IMbright

SR 5,500 / Month dotFull-time

About the Role

IMbright, a center in Riyadh specializing in cognitive training and performance development for children and young adults, is seeking a Receptionist. The company is dedicated to transforming learning experiences through internationally accredited programs tailored to local needs, focusing on enhancing critical thinking, memory, focus, and processing skills. This full-time, on-site role is integral to the smooth daily operations of the center, ensuring an efficient and welcoming environment for clients and staff.

The Receptionist will serve as the primary point of contact for clients and will manage administrative tasks, coordinate schedules, and maintain organizational efficiency. This position is based at IMbright's Riyadh location: 6830 Uthman Ibn Affan Branch Rd, Alizdihar District, Riyadh, SA 12485.

Key Responsibilities

  • Welcome and assist clients with a professional and friendly demeanor.
  • Schedule and coordinate appointments for training sessions and consultations.
  • Follow up on training sessions and monitor student attendance.
  • Monitor the attendance of trainers and students to ensure operational continuity.
  • Respond promptly and professionally to client inquiries via phone and in person.
  • Oversee the daily operations of the center to ensure smooth functioning and efficiency.
  • Provide comprehensive general administration support to the team.

Qualifications and Requirements

  • Must be of Saudi Nationality.
  • Possess a Bachelor’s degree or diploma in Management or a related field.
  • Fluent in both spoken and written Arabic and English.
  • Proficient in using office software, including MS Office Suite (Excel, Word, Outlook).
  • Previous experience in an office environment is required.

Required Skills

  • Strong communication skills and a commitment to adhering to working hours.
  • Excellent organizational, time management, and multitasking abilities.
  • Demonstrated leadership, problem-solving, and decision-making skills, particularly relevant to staff coordination and operational challenges.
  • Keen attention to detail and the ability to handle confidential information with utmost professionalism.

Work Schedule and Compensation

This is a full-time, on-site position based in Riyadh, Saudi Arabia.

Working Hours:

  • Sunday to Thursday: 1:00 PM – 9:00 PM
  • Saturday: 9:00 AM – 5:00 PM

Salary:

  • A monthly salary of SAR 5,500 is offered, which is inclusive of insurance, fees, transportation, and housing.
  • Additional financial incentives and performance-based bonuses may be available.

Please note that both the working hours and the salary for this position are fixed and non-negotiable. Candidates who find these terms unsuitable are kindly requested not to apply.

breifcase0-1 years

locationRiyadh

13 days ago
Supervisor-Guest Service

Supervisor-Guest Service

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels announces its need to hire a dynamic Guest Services Supervisor focused on delivering an exceptional guest experience to join its team in Riyadh, Saudi Arabia. This is a full-time, non-management position and is an integral part of Rooms and Guest Services operations, ensuring an exceptional experience for every guest. As a Guest Services Supervisor, you will be responsible for overseeing the daily operations of the front desk, embodying the W brand promise of "Whatever/Whenever" and delivering hospitality to create unforgettable experiences.

Role Responsibilities

  • Process all guest check-ins, including verifying guest identity, method of payment, assigning rooms, and activating/issuing room keys.
  • Prepare accurate guest accounts according to individual requirements and enter Marriott Rewards program information.
  • Ensure room rates match market codes and document any exceptions.
  • Secure payment prior to issuing room keys and verify and adjust bills as needed.
  • Compile and review daily reports, records, and emergency lists.
  • Complete cashier and end-of-day reports accurately.
  • Provide guests with directions and basic hotel information.
  • Respond to guest requests by contacting relevant staff and following up to ensure their satisfaction.
  • Process all types of payments, vouchers, cash, expenses, and balance and deposit receipts.
  • Count and secure cash at the beginning and end of each shift, obtain manual authorizations, and adhere to all accounting procedures.
  • Report any guest reports of theft to Loss Prevention/Security.
  • Assist management in training, evaluating, counseling, motivating, and coaching employees, and serve as a role model and first point of contact for fair treatment/open door policy.
  • Develop and maintain positive working relationships, support the team in achieving common goals, and respond appropriately to employee concerns.
  • Adhere to company policies and procedures, report accidents, injuries, and unsafe working conditions, and complete safety training and certifications as required.
  • Ensure personal appearance is clean and professional and maintain the confidentiality of private information and protect company assets.
  • Welcome and acknowledge guests, anticipate and meet their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak clearly and professionally, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
  • Ensure adherence to quality standards and enter and retrieve information using computers and POS systems.
  • Stand, sit, or walk for extended periods of time.
  • Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
  • Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

  • High school diploma or equivalent.
  • At least one year of relevant work experience.
  • At least one year of supervisory experience.

Required Skills

  • Guest Service
  • Marriott Rewards
  • Cashiering
  • Accounting Procedures
  • Loss Prevention
  • Security Awareness
  • Training and Coaching
  • Communication
  • Problem Solving
  • Teamwork
  • Customer Service
  • POS Systems Operation

Work Environment and Location

This is a full-time position that requires on-site presence. The workplace is located in the Financial District, Riyadh, Saudi Arabia. The role is a non-management position within Rooms and Guest Services operations.

breifcase0-1 years

locationRiyadh

11 days ago