About the Role: The IT Business Analyst at SEDER GROUP plays a critical role in enhancing our technological capabilities. This position involves collaborating with business stakeholders to elicit, analyze, document, and prioritize requirements for various digital and IT initiatives. You will conduct workshops, interviews, and design-thinking sessions to understand user needs and identify business challenges.
Responsibilities:- Analyze and document current and future state business processes and data flows.
- Create business process models, user stories, and use cases for effective communication with development and product teams.
- Work closely with developers, UX/UI designers, and architects to co-design solutions that align with business objectives.
- Evaluate and recommend modern digital tools, automation platforms, and emerging technologies.
- Conduct feasibility studies and ROI analyses to support business cases for new solutions.
- Support integration projects between ERP, CRM, and mobile applications for unified digital experiences.
- Contribute to Agile ceremonies to ensure delivery of business value.
- Develop test plans and coordinate User Acceptance Testing (UAT).
- Monitor and evaluate performance of implemented solutions, recommending enhancements.
Qualifications:- Bachelor’s degree in Computer Science, Information Systems or related field.
- 5 - 7 years of experience in business analysis and solution design.
- Strong analytical and problem-solving skills.
- Excellent communication skills with the ability to collaborate effectively.
- Familiarity with ERP, CRM, and data analytics tools.
About the Company: SEDER GROUP is a leading company in integrated facility management and maintenance services, with over 46 years of experience. Our mission focuses on enhancing operational performance and sustainability while aligning with Saudi Arabia’s Vision 2030. We are committed to delivering exceptional service and quality in all our projects.