Crowd Management Manager Jobs in Riyadh

More than 413 Crowd Management Manager Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Category
Contract Type
Nationality

img
Maximo Administrator

Maximo Administrator

📣 Job Ad

AtkinsRéalis

Full-time

About the Role

AtkinsRéalis is seeking a specialized Maximo Officer to join their team in Riyadh, Saudi Arabia. This role is full-time and on-site, and is essential for managing and optimizing our IBM Maximo system, ensuring the accuracy and completeness of asset and facility equipment data. You will play a key role in supporting project teams and maintaining the smooth operation of the system, contributing to the effective management of corrective and preventive maintenance activities across the account.

As a global engineering and nuclear services organization, AtkinsRéalis connects people, data, and technology to transform infrastructure and energy systems. We are committed to engineering a better future for our planet and its people, and this role is integral to achieving that mission by ensuring our asset management systems are robust and efficient.

Key Tasks and Responsibilities

  • Verifying, creating, and managing asset and facility equipment, including their locations and hierarchies within IBM Maximo.
  • Validating Maximo asset inventory data to ensure its completeness and accuracy.
  • Developing and measuring performance metrics to create dashboards using Power BI, and communicating corrective and preventive maintenance activities internally and externally.
  • Gathering data requirements for Maximo workflows.
  • Collaborating with Maximo specialists to ensure data requirements align with local objectives and expectations.
  • Ensuring optimal performance of the Maximo system by conducting daily system checks according to established operating procedures.
  • Implementing small-scale configuration changes to Maximo EAM and the Maximo application suite.
  • Providing support to project teams implementing larger system changes.
  • Supporting the asset data team to ensure the most efficient data loading.

Required Qualifications and Experience

  • Minimum of 5-7 years of experience in Maximo management, asset management, or enterprise asset management systems.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
  • Strong knowledge of IBM Maximo EAM, including workflows and configuration management capabilities.
  • Proficiency in using Power BI or similar tools for creating dashboards and performance reporting.
  • Ability to validate data accuracy and identify gaps in asset inventories.
  • Strong collaboration skills to work effectively with specialists, project teams, and stakeholders.
  • Problem-solving ability to address system issues and ensure smooth operations.
  • Willingness to commit to full-time, on-site presence in Riyadh.

Technical Skills

  • IBM Maximo EAM
  • Workflows
  • Configuration Management
  • Power BI
  • Data Validation
  • Asset Inventory Management
  • Collaboration
  • Problem Solving

Work Environment and Location

This position is full-time and requires on-site presence in Riyadh, Saudi Arabia. The role requires a commitment of 5-10 years of experience in the field.

AtkinsRéalis offers a comprehensive rewards and benefits package designed to support your well-being and professional growth, including:

  • Tax-free salary
  • Life insurance coverage
  • Medical insurance
  • Annual leave allowance
  • Company end-of-service gratuity
  • Discretionary bonus program
  • Annual contribution for flight tickets
  • Transport and accommodation allowances
  • Employee wellness program with 24/7 access to financial, legal, family care, personal health, fitness, and nutrition specialists.

breifcase5-10 years

locationRiyadh

11 days ago
مشرف فروع التأجير

مشرف فروع التأجير

📣 Job Ad

Saham Car Rental

Full-time

About the Role

Saham Car Rental is looking for a Car Rental Branch Supervisor to join their team. This role aims for the effective management of car rental operations and supervision of branch performance. The position requires strong organizational skills, high efficiency in operations management, and the ability to lead teams to achieve goals.

Job Responsibilities

The Rental Branch Supervisor oversees car rental operations at the branch level, ensuring adherence to procedures and monitoring the daily workflow. The role includes managing and tracking open and closed contracts, and ensuring the completeness and accuracy of all documents. It also involves supervising collection operations and following up with customers regarding late payments or delayed vehicle returns, to ensure timely settlements. The role also includes supervising branch staff, ensuring their adherence to procedures, and monitoring drivers' adherence to schedules and service delivery.

Tasks also include conducting daily reviews of branches and centers, and ensuring the integrity of financial transactions. The supervisor monitors fleet readiness and maintenance, ensuring vehicles are in optimal operational condition. They also follow up on customer complaints and resolve them to enhance the customer experience. The supervisor ensures the branch operates in a clean and organized environment that meets the needs of rental operations. The role requires preparing operational reports and monitoring performance indicators for service delivery and continuous improvement initiatives, while ensuring compliance with branch policies and operating procedures for car rental services.

Qualifications and Basic Requirements

  • Saudi Nationality.
  • At least 3 years of experience in car rental or related automotive operations.
  • Good understanding of car rental operating and maintenance systems.
  • Leadership and management skills, with the ability to manage a branch.
  • High skills in follow-up, analysis, and report preparation.
  • Ability to use computers and operating systems efficiently.

Required Skills

  • Car Rental Branch Management.
  • Supervision.
  • Operations Management.
  • Customer Service.
  • Team Management.
  • Financial Management.
  • Performance Monitoring.
  • Regulatory Compliance.
  • Report Preparation.
  • Problem Solving.
  • Leadership.
  • Communication.

Work Details and Locations

The type of work is full-time. The required experience ranges between 2-5 years. Opportunities are located in the Riyadh region, with specific opportunities in the cities of Riyadh and Jeddah.

breifcase2-5 years

locationRiyadh

13 days ago
Procurement to Pay/Order to cash Expert

Procurement to Pay/Order to cash Expert

📣 Job Ad

JD.com

Full-time

About the Role

***, a leading technology and logistics company, announces a vacancy for an expert in Procurement and Payment/Order-to-Cash operations to join its team in Riyadh, Saudi Arabia. This full-time position plays a pivotal role in managing and optimizing financial settlement processes, ensuring efficiency and accuracy in operational workflows. This expert will be instrumental in maintaining strong supplier relationships and contributing to the continuous improvement of the company's financial systems.

Job Responsibilities

  • Manage the Accounts Payable aging report, prioritizing overdue payments to ensure timely settlement.
  • Communicate effectively with suppliers to resolve payment discrepancies and negotiate favorable payment terms when necessary.
  • Accurately track and record all settlement activities, ensuring comprehensive and precise documentation of all interactions.
  • Prepare and distribute periodic settlement reports to management, providing clear insights into financial transactions.
  • Collaborate closely with accounting and finance teams to address payment issues and proactively prevent future discrepancies.
  • Maintain up-to-date knowledge of payment policies and procedures, ensuring strict compliance with company guidelines.
  • Assist in the development and implementation of strategies aimed at improving settlement efficiency and overall effectiveness.

Qualifications and Experience Required

  • Bachelor's degree in Finance, Accounting, or a related field.
  • 5-10 years of experience in a relevant financial role, preferably with a focus on settlements and cash operations.
  • Proven experience in the financial services sector is highly desirable.
  • Proficiency in Microsoft Office Suite, with advanced Excel skills, essential for data analysis and reporting.
  • Experience working with major accounting software such as SAP or Oracle is required.
  • Excellent written and verbal communication skills are essential for effective interaction with internal teams and external suppliers.
  • Strong negotiation skills are required to manage supplier relationships and payment terms.
  • Exceptional organizational and time management skills are needed to handle multiple tasks and prioritize workload effectively.
  • A detail-oriented approach is crucial for maintaining accuracy in financial records and ensuring confidentiality.
  • Ability to maintain confidentiality when handling sensitive financial information.

Core Competencies

  • Accounts Payable Management
  • Payment Discrepancy Resolution
  • Negotiation of Payment Terms
  • Tracking of Settlement Activities
  • Preparation of Settlement Reports
  • Adherence to Payment Policies and Procedures
  • Strategies for Settlement Efficiency Improvement
  • Proficiency in Microsoft Office Suite
  • Advanced Excel Skills
  • Experience with SAP or Oracle Software
  • Strong Communication Skills
  • Effective Negotiation Skills
  • Excellent Organizational Skills
  • Efficient Time Management
  • Attention to Detail
  • Commitment to Confidentiality

Additional Job Information

This is a full-time position, requiring 5-10 years of experience. The work location is Riyadh, Riyadh Region, Saudi Arabia. *** is a global leader in technology and logistics, committed to improving lives through technology, and is expanding its international presence by building a global infrastructure for smart, cross-border digital retail and supply chains.

breifcase5-10 years

locationRiyadh

11 days ago
Director - Hospitality Project Management

Director - Hospitality Project Management

📣 Job Ad

Parsons Corporation

Full-time

About the Role

Parsons Corporation is seeking a Director - Hospitality Project Management to join its team in Riyadh, Saudi Arabia. This role is responsible for leading the comprehensive progression of complex hospitality assets from planning through construction. The position requires fostering alignment among diverse stakeholders, establishing rigorous project controls, and governing performance to ensure informed and timely decision-making. The focus will be on proactively identifying and resolving project challenges, safeguarding program, quality, and commercial objectives, and ensuring consistent advancement throughout the project lifecycle.

Key Responsibilities

  • Lead the day-to-day delivery of complex hospitality assets across planning, design, and construction stages.
  • Drive strategic project performance through robust project controls, meticulously monitoring cost, program, quality, scope, and risk.
  • Proactively identify issues, interrogate data, challenge outcomes, and drive corrective actions to ensure project success.
  • Lead project governance and reporting, preparing submissions and translating complex data into clear, structured insights and actionable recommendations to support decision-making and secure timely outcomes across key milestones.
  • Drive project execution by coordinating and managing interfaces, dependencies, and stakeholders, including consultants, contractors, operators, and internal teams, ensuring alignment and that actions and decisions are clearly defined, progressed, and closed to maintain delivery momentum.
  • Develop and maintain detailed project management plans, programs, and coordination trackers to effectively support project execution.
  • Represent projects at senior governance and leadership forums, articulating performance, key risks, and proposed mitigation strategies.
  • Drive continuous improvements to project management plans, standards, and processes to enhance project performance and delivery efficiency across the wider portfolio.
  • Lead, mentor, and develop project management teams, building capability, accountability, and high-performance project delivery behaviors.

Qualifications and Requirements

  • Bachelor’s degree in Civil Engineering, Construction Management, Quantity Surveying, or a related discipline. A Master’s degree is preferred.
  • A minimum of 20 years of experience in project management or construction management on major real estate or infrastructure developments.
  • A minimum of 10 years of client-side or developer-side experience.
  • Strong project delivery and controls expertise.
  • Proven ability to lead complex, multi-stakeholder environments.
  • Strong problem-solving and decision-making capabilities.
  • Demonstrated ability to influence stakeholders and drive desired outcomes.
  • Clear and effective communication and reporting skills.
  • Comfortable operating in fast-paced environments, managing ambiguity, and adapting to shifting priorities.
  • Proactive and adaptable, able to operate effectively in dynamic settings.
  • Proficiency in project management and reporting tools such as Primavera P6 and Aconex.
  • Experience delivering hospitality assets, including large-scale or complex developments.
  • Experience interfacing with hotel Operators.
  • Experience across the full project lifecycle, from planning to construction.
  • Experience working client-side or developer-side within major project environments.
  • Experience working with consultants, contractors, and delivery partners.
  • Experience in KSA / GCC or similar large-scale development environments is preferred.
  • Established relationships with key stakeholders including Consultants, Contractors and Suppliers, Delivery Partners / Project Management Consultants, Government Authorities and Approving Bodies, and Hotel Operators, including Brand Technical Services teams.

Required Skills

  • Project Management
  • Construction Management
  • Cost Monitoring
  • Program Monitoring
  • Quality Monitoring
  • Scope Monitoring
  • Risk Monitoring
  • Problem-Solving
  • Decision-Making
  • Stakeholder Management
  • Communication
  • Reporting
  • Project Management Software (*, Primavera P6, Aconex)
  • Hospitality Project Delivery
  • Hotel Operator Interface
  • Client-side Experience
  • Developer-side Experience
  • GCC Development Environments
  • Chartered status (PMP, MRICS, MCIOB, CEng, RIBA, or equivalent) is preferred.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. Parsons Corporation fosters an innovative culture guided by its leadership vision of valuing people, embracing agility, and fostering growth.

breifcase+10 years

locationRiyadh

11 days ago
CONTROLLER, FINANCIAL

CONTROLLER, FINANCIAL

📣 Job AdNew

Alfanar

Full-time

About the Role

Alfanar is seeking a skilled and experienced Financial Controller to manage the financial aspects of its operations. This role is responsible for ensuring the accuracy of financial reporting, compliance with regulatory requirements, and the effective implementation of financial policies and procedures. The Financial Controller will contribute to optimizing financial resources, supporting business planning, and ensuring the company's financial health and strategic objectives are met. Alfanar is a Saudi company with a global presence, specializing in electrical products and renewable energy solutions, with operations in oil and gas, water treatment, infrastructure, technical services, and digital solutions.

Key Responsibilities

  • Manage company accounts, budgets, and financial activities across various operations divisions to meet stakeholder information needs.
  • Direct the planning and preparation of annual and long-term capital and operating budgets, ensuring alignment with business plans.
  • Collaborate with functional counterparts to address cost determination issues, including inventory valuation and overhead distribution.
  • Oversee the maintenance of fixed asset records and depreciation accounts, providing guidance on capitalization and depreciation methodologies.
  • Participate in developing long-range financial forecasts and performing variance analysis.
  • Supervise the preparation of annual financial statements for the Support Services Division.
  • Ensure effective data collection procedures for timely updates to the IT system.
  • Monitor financial performance against budgets, identifying and rectifying unsatisfactory performance.
  • Meet the financial reporting and accounting data needs of the Support Services Division to facilitate decision-making.
  • Prepare reports and statistics on chargebacks, recoveries, deficits, and other financial metrics.
  • Supervise the deployment of accounting programs based on approved standard procedures.
  • Prepare year-end final accounts and financial status reports for the Support Services Division.
  • Recruit, develop, and manage high-performing team members.
  • Identify and guide low performers towards improvement or make necessary release decisions.
  • Ensure subordinates are assessed based on performance leading to planned results.
  • Ensure the availability of a delegation of authority matrix as per company policy.
  • Take full responsibility for operations as per the job description and company guidelines.
  • Anticipate problems and take proactive steps to prevent them.
  • Make necessary and timely decisions.
  • Deliver required results in a timely manner with specified quality and cost.
  • Transform corporate goals into actionable business plans.
  • Plan, follow up, and execute business plans.
  • Monitor plan performance and initiate corrective actions.
  • Provide periodic work progress reports.
  • Monitor and control budgets and expenses for optimum cost efficiency.
  • Develop the organizational structure according to current and future requirements.
  • Ensure the availability and deployment of job descriptions for all roles.
  • Develop, coordinate, and implement well-defined systems, policies, and procedures, and seek automation opportunities.
  • Utilize IT solutions relevant to the job and business, promoting automated systems.
  • Uphold Alfanar's commitment to quality.
  • Adapt to new techniques, technologies, management structures, and business models.
  • Ensure a safe, secure, and legal work environment.

Qualifications and Requirements

  • Bachelor's Degree in Accounting and Finance or a relevant field.
  • 6 to 10 years of relevant work experience.

Required Skills

  • Accounting Theory/Concepts
  • Financial Analysis
  • Financial Reporting
  • Cost Control
  • Budgetary Control System
  • Costing Inventory
  • Fixed Asset and Capital Expenditure Analysis
  • Forecasting and Profitability Analysis
  • Master Data Management
  • HR Proficiency (recruitment, performance management, team development)
  • Strong sense of Responsibility and accountability
  • Effective Delivery and results orientation
  • Business Planning and Performance Management
  • Organizational Development
  • Business Process Improvements and automation
  • Commitment to Quality
  • Adaptability to change
  • Knowledge of Health, Safety, and Environment regulations

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within Alfanar's established operational framework, contributing to its global presence in electrical products and renewable energy solutions.

breifcase5-10 years

locationRiyadh

2 days ago
IT Applications Manager

IT Applications Manager

📣 Job AdNew

Creative Closets

Full-time

About the Role

Creative Closets is seeking an experienced IT Applications Manager to join our team in Riyadh, Saudi Arabia. This role is responsible for the strategic planning, implementation, support, and optimization of all business applications across the organization. The IT Applications Manager will ensure that enterprise systems, including ERP, CRM, HRMS, and custom-developed solutions, are aligned with business objectives and operate with maximum efficiency. This position requires a leader who can manage cross-functional teams, cultivate strong vendor relationships, uphold data integrity, and maintain robust system security and performance. The ideal candidate will serve as a crucial bridge between business stakeholders and the IT department, driving digital transformation initiatives and fostering a culture of continuous improvement.

Key Responsibilities

  • Oversee the strategic planning, implementation, support, and optimization of enterprise business applications.
  • Ensure that all enterprise applications, such as ERP, CRM, HRMS, and custom systems, are aligned with organizational business goals and operate efficiently.
  • Lead cross-functional teams in the delivery of application projects and initiatives.
  • Manage and nurture relationships with third-party vendors and implementation partners.
  • Guarantee the integrity of organizational data across all applications.
  • Maintain high standards of system security and performance for all business applications.
  • Act as a key liaison between business stakeholders and the IT department to facilitate digital transformation and continuous improvement.
  • Manage the complete Software Development Life Cycle (SDLC) from initial requirements gathering through to deployment and ongoing support for custom applications.
  • Lead and mentor software development teams, coordinating effectively with business users, vendors, and implementation partners.
  • Successfully manage custom application development projects and complex enterprise system integrations.
  • Provide ongoing support and enhancement for existing applications while simultaneously driving new initiatives and digital transformation projects.
  • Troubleshoot and resolve complex application and integration issues.

Qualifications and Experience

  • Master’s degree in Computer Science or Information Technology.
  • A minimum of 15 years of total required experience.
  • At least 5 years of experience in a similar capacity managing IT applications.
  • Proven experience in managing custom-developed business applications and software development teams.
  • Demonstrated experience with enterprise system integrations.
  • Experience managing custom application development projects and enterprise integrations.
  • Experience supporting and enhancing existing applications while driving new initiatives and digital transformation projects.
  • Strong problem-solving skills to troubleshoot complex application and integration issues.

Technical Skills and Competencies

  • Application Architecture and Solution Design
  • .NET / .NET Core (Backend Development)
  • Angular (Frontend Development)
  • Microsoft SQL Server (Database Design, Development, and Performance Optimization)
  • REST APIs and Web Services Integration
  • ERP Customization and Integration (preferably Odoo or similar platforms)
  • DevOps, Source Control, and Release Management Practices
  • Business Intelligence and Reporting Solutions
  • Software Development Life Cycle (SDLC) Management
  • Team Leadership
  • Digital Transformation Strategy
  • Vendor Management
  • Project Management

Additional Information

The role is a full-time position based in Riyadh, Saudi Arabia. Candidates must be fluent in English (spoken and written); Arabic is considered a plus. Professional certifications such as PMP, ITIL, TOGAF, or other relevant certifications in application management or enterprise systems are highly desirable.

breifcase+10 years

locationRiyadh

6 days ago
Human Resources Manager

Human Resources Manager

📣 Job Ad

CleanLife

Full-time

About the Role

CleanLife is seeking an experienced and dynamic Human Resources Manager to join our team in Riyadh, Saudi Arabia. This full-time position is crucial for leading and driving our HR strategy, supporting business growth, and enhancing organizational performance through effective people management practices. The ideal candidate will be instrumental in shaping our HR landscape and fostering a positive and productive work environment.

As the Human Resources Manager, you will oversee all facets of the HR function, ensuring alignment with company objectives and operational plans. You will play a pivotal role in developing and implementing HR policies, managing employee relations, and ensuring compliance with all relevant labor laws and regulations within the Kingdom of Saudi Arabia.

Key Responsibilities

  • Develop and execute comprehensive HR strategies that align with CleanLife's overall business objectives and operational plans.
  • Lead and manage all core HR functions, including Talent Acquisition, Employee Relations, Performance Management, Learning & Development, Compensation & Benefits, and HR Operations.
  • Oversee end-to-end recruitment processes, from sourcing candidates to onboarding, and manage strategic workforce planning initiatives.
  • Develop, implement, and maintain robust HR policies, procedures, and governance frameworks to ensure consistency and fairness.
  • Ensure strict compliance with Saudi Labor Law and all relevant government regulations pertaining to human resources.
  • Manage performance management systems, facilitate succession planning, and develop talent development programs to nurture internal talent.
  • Lead initiatives focused on employee engagement, retention, and the cultivation of a strong organizational culture.
  • Provide expert HR guidance and support to department managers on a wide range of employee-related matters.
  • Oversee investigations into employee grievances, disciplinary actions, and other sensitive HR issues.
  • Monitor key HR Key Performance Indicators (KPIs) and prepare insightful analytical reports for executive management.
  • Lead organizational development efforts and manage change management initiatives to support business evolution.
  • Manage HR budgets effectively and optimize workforce resources for maximum efficiency.
  • Lead and develop the HR team, fostering a culture of operational excellence and continuous improvement.

Qualifications and Requirements

  • Bachelor's degree in Human Resources, Business Administration, or a closely related field.
  • A minimum of 7 to 10 years of progressive experience in Human Resources.
  • At least 3 years of experience in a managerial or leadership role within HR.
  • In-depth knowledge of Saudi Labor Law and current HR best practices.
  • Professional certifications such as CIPD, SHRM, PHRi, or equivalent are highly preferred.
  • Strong leadership capabilities, excellent communication skills, and robust analytical abilities.
  • Proven experience in effective stakeholder management.

Required Skills

  • Talent Acquisition
  • Employee Relations
  • Performance Management
  • Learning & Development
  • Compensation & Benefits
  • HR Operations
  • Recruitment
  • Workforce Planning
  • HR Policies Development and Implementation
  • Saudi Labor Law Compliance
  • Succession Planning
  • Employee Engagement Strategies
  • Employee Retention
  • Organizational Culture Development
  • HR Guidance and Advisory
  • Investigations and Disciplinary Procedures
  • Employee Grievance Handling
  • HR KPIs Analysis and Reporting
  • Organizational Development
  • Change Management
  • HR Budget Management
  • Workforce Resources Optimization
  • HR Team Leadership
  • Leadership
  • Communication
  • Analytical Skills
  • Stakeholder Management

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience in Human Resources, with a minimum of 3 years in a leadership capacity.

breifcase5-10 years

locationRiyadh

11 days ago
Mgr-Housekeeping

Mgr-Housekeeping

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels is seeking a Housekeeping Manager for its Riyadh, Saudi Arabia location. This management position is responsible for overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services. The role ensures that all guest rooms, public spaces, and employee areas are maintained to high standards of cleanliness and presentation, contributing to guest satisfaction and operational efficiency.

As a key member of the W Hotels team, the Housekeeping Manager will play a crucial role in maintaining the brand's reputation for service and luxury. This position requires a proactive approach to management, attention to detail, and the ability to lead and motivate a team to achieve departmental and property-wide goals, while also managing operational budgets effectively.

Key Responsibilities

  • Oversee daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
  • Direct and collaborate with employees to ensure guest rooms, public spaces, and employee areas are impeccably clean and well-maintained.
  • Conduct regular inspections of all areas and hold staff accountable for implementing corrective actions.
  • Verify that guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Prepare daily work assignments by obtaining lists of rooms to be cleaned immediately and identifying prospective check-outs or discharges.
  • Manage inventory of stock to ensure adequate supplies are available for all operations.
  • Support and supervise an effective inspection program for all guestrooms and public spaces.
  • Understand the financial impact of the department's operations and manage to achieve or exceed budgeted goals.
  • Ensure all employees have the necessary supplies, equipment, and uniforms.
  • Communicate areas requiring attention to staff and follow up to verify understanding and completion.
  • Supervise daily Housekeeping shift operations, ensuring compliance with all housekeeping policies, standards, and procedures.
  • Participate in departmental meetings and consistently communicate departmental goals to achieve desired results.
  • Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
  • Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
  • Schedule employees according to business demands and track employee time and attendance.
  • Ensure employees understand their expectations and operational parameters.
  • Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs).
  • Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
  • Observe employee service behaviors and provide constructive feedback.
  • Ensure employee recognition programs are active and implemented across all shifts.
  • Participate in an ongoing employee recognition program.
  • Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to address concerns.
  • Participate in employee progressive discipline procedures.
  • Celebrate successes and publicly acknowledge the contributions of team members.
  • Set a positive example for guest relations and embody the brand's service culture.
  • Participate in the development and implementation of corrective action plans to improve guest satisfaction.
  • Empower employees to provide excellent customer service.
  • Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
  • Respond to and effectively handle guest problems and complaints.
  • Strive for continuous improvement in service performance.

Qualifications and Requirements

  • High school diploma or GED; 2 years of experience in housekeeping or a related professional area.
  • Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

  • Housekeeping Operations
  • Laundry Operations
  • Recreation/Health Club Management
  • Budget Management
  • Human Resources Management
  • Customer Service
  • Leadership
  • Teamwork
  • Problem-Solving

Work Location and Type

This is a full-time, management position located in Riyadh, Saudi Arabia. The role is not remote.

breifcase0-1 years

locationRiyadh

8 days ago
Development Director - SAUDI NATIONAL

Development Director - SAUDI NATIONAL

📣 Job AdNew

Cornerstone Global Partners

Full-time

About the Role

Cornerstone Global Partners is seeking a Development Director for a Saudi national role with a leading developer in Riyadh. This position is responsible for one of the capital's most significant residential-led masterplans, a project encompassing thousands of residential units and supporting amenities, contributing to the Kingdom's Vision 2030 housing and urban growth objectives. This senior leadership role requires full ownership of the residential asset class, from initial concept through to project handover, with accountability for commercial, design, and delivery performance. The successful candidate will collaborate closely with executive leadership, consultants, contractors, and government stakeholders.

Key Responsibilities

  • Define the development strategy and phasing plan for residential assets, ensuring alignment with the overall masterplan vision and commercial targets.
  • Lead feasibility studies, highest-and-best-use analysis, and development appraisals to optimize product mix, density, and returns.
  • Contribute to land use planning, plot release strategy, and product positioning in collaboration with masterplanning and commercial teams.
  • Oversee the design management process for all residential components, from concept and schematic design through to detailed design and tender.
  • Appoint, brief, and manage lead consultants, architects, and specialist designers, reviewing deliverables for compliance, buildability, and value.
  • Ensure designs adhere to regulatory, authority, and Saudi Building Code requirements, as well as the client's quality and brand standards.
  • Drive the timely and on-budget delivery of residential phases, holding consultants and contractors accountable for programme and quality milestones.
  • Manage the procurement and tendering of contractors, and oversee the interface between design, construction, and handover teams.
  • Identify and mitigate development, programme, and commercial risks, escalating critical issues to executive leadership as necessary.
  • Own the development budget and cashflow for the residential portfolio, working with cost and commercial teams to control spend and protect margins.
  • Track development performance against the business plan, reporting on cost, programme, and value to the Chief Development Officer and board.
  • Support the sales and marketing strategy by ensuring product is positioned and delivered to meet market demand.
  • Act as the senior point of contact for residential development, managing relationships with internal and external stakeholders, including authorities and government entities.
  • Build, lead, and develop a high-performing development team as the portfolio scales.
  • Represent the development professionally in interactions with consultants, contractors, partners, and regulators.

Qualifications and Requirements

  • A minimum of 10 years of experience in real estate development is required, with a strong preference for candidates possessing 15+ years of experience.
  • Demonstrable experience leading the full development lifecycle of large-scale residential or mixed-use schemes, from feasibility and design through to construction and handover.
  • Masterplan or giga-project experience is strongly preferred.
  • Essential GCC delivery experience, with a clear advantage for candidates who have experience in Saudi Arabia.
  • Proven commercial acumen, with the ability to own development appraisals, budgets, and cashflow, and report effectively to executive level.
  • Strong consultant and contractor management skills, possessing the gravitas to lead senior external teams.
  • Knowledge of Saudi regulatory frameworks, authorities, and the local delivery environment is highly desirable.
  • A degree in Architecture, Engineering, Quantity Surveying, Real Estate, or a related discipline is required.
  • A relevant postgraduate qualification or chartership (RICS, RIBA, or equivalent) is advantageous.

Required Skills

  • Development Strategy
  • Feasibility Studies
  • Development Appraisals
  • Land Use Planning
  • Design Management
  • Consultant Management
  • Contractor Management
  • Procurement and Tendering
  • Risk Mitigation
  • Budget Management
  • Cashflow Management
  • Stakeholder Management
  • Team Leadership
  • Real Estate Development
  • Masterplan Development
  • Giga-project Experience
  • GCC Delivery Experience
  • Saudi Regulatory Frameworks
  • Local Delivery Environment

Work Environment and Location

This is a full-time role based in Riyadh, Saudi Arabia. The position involves leading a development team and managing relationships with various internal and external stakeholders.

breifcase+10 years

locationRiyadh

2 days ago
AsstMgr-Restaurants

AsstMgr-Restaurants

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This management position is responsible for the daily operations of the hotel's restaurants and bars, focusing on delivering exceptional guest experiences and efficient service. The role involves supporting the culinary and service teams, maintaining high standards of hygiene, and contributing to the achievement of operational and financial targets while ensuring compliance with hotel policies and legal requirements.

Key Responsibilities

  • Assist in managing the restaurant team, addressing staff issues and concerns.
  • Supervise staff to ensure performance expectations are met.
  • Provide feedback to staff based on observations of service performance.
  • Assist in supervising daily shift operations.
  • Oversee restaurant and related areas in the absence of senior management.
  • Participate in departmental meetings and communicate departmental goals.
  • Ensure all staff have appropriate supplies, equipment, and uniforms.
  • Communicate any issues regarding food quality and service standards to the Chef and Restaurant Manager.
  • Ensure adherence to all restaurant policies, standards, and procedures.
  • Oversee beverage service in compliance with local laws.
  • Strive to meet or exceed budgeted financial targets.
  • Perform duties of restaurant staff and related departments as needed.
  • Manage restaurant opening and closing procedures.
  • Interact with guests to obtain feedback on product quality and service levels.
  • Supervise staff to ensure guest service, operational needs, and financial targets are met.
  • Encourage staff to provide superior guest service within defined parameters.
  • Handle guest issues and complaints, seeking management assistance when necessary.
  • Continuously strive to improve service performance.
  • Establish a positive rapport with guests.
  • Assist staff in reviewing comment cards and guest satisfaction results.
  • Recognize and welcome guests.
  • Oversee ongoing training initiatives.
  • Utilize all in-role training tools for staff.
  • Communicate performance expectations for each position.
  • Provide ongoing coaching and suggestions to staff regarding performance.

Qualifications and Experience

  • High School Diploma or GED; 4 years of experience in Food and Beverage, Culinary, or a related professional area.
  • OR Associate's degree in Food and Beverage Management, Hospitality, Hotel Management, Business Management, or a related field; 2 years of experience in Food and Beverage, Culinary, or a related professional area.

Required Skills

  • Food and Beverage Management
  • Restaurant Operations
  • Guest Service
  • Team Management
  • Financial Management
  • Compliance

Location and Work Details

This full-time management position is located in Riyadh, Saudi Arabia, specifically in the Financial District. The role is categorized under Food and Beverage & Culinary.

breifcase2-5 years

locationRiyadh

8 days ago
Senior Manager - Hospitality Design Management

Senior Manager - Hospitality Design Management

📣 Job Ad

Parsons Corporation

Full-time

About the Role

Parsons Corporation is seeking a Senior Manager - Hospitality Design Management to join its team in Riyadh, Saudi Arabia. This role is integral to cultivating an environment that empowers individuals and drives innovation within the company's leadership vision.

Role Overview

The Senior Manager - Hospitality Design Management is responsible for overseeing and coordinating the design development of hospitality assets from the initial briefing stage through to final delivery. The role focuses on translating project visions into buildable and distinctive design outcomes, ensuring quality, guiding key decisions, and maintaining alignment with guest experience, brand positioning, and Operator requirements. Collaboration with consultants, Operators, and internal stakeholders is essential to coordinate design interfaces, decision-making processes, and ensure designs are integrated, compliant, and meet program and quality objectives.

Key Responsibilities

  • Manage and coordinate the design development of hospitality assets from early-stage briefs through to delivery, ensuring alignment with guest experience, asset positioning, and client objectives.
  • Lead, manage, and coordinate consultant teams, Operator interfaces, and stakeholder inputs to support the delivery of integrated, buildable design solutions.
  • Monitor design progress across all project stages, ensuring deliverables, reviews, approvals, and timelines are met.
  • Drive design quality and integrity across architecture, interiors, and landscape, including mock-up rooms, materials, FF&E, and OS&E.
  • Guide and contribute to design decision-making by evaluating design solutions against operational, technical, guest experience, and commercial objectives.
  • Coordinate across stakeholders to resolve design interfaces, risks, and coordination issues.
  • Ensure design packages comply with project briefs, Operator standards, technical requirements, and applicable authority regulations.
  • Support design governance and reporting, including the preparation of presentations, design reviews, and communication of design intent.
  • Drive innovation and benchmark design solutions against global best-in-class hospitality standards.
  • Contribute to the ongoing improvement of design management standards, processes, and project delivery practices.

Qualifications and Experience

  • Bachelor's degree in Architecture, Interior Design, or a related discipline.
  • Professional membership or recognized certification is preferred (*, RIBA, AIA, RICS, or equivalent).
  • A minimum of 15 years of experience in design management, architecture, or interior design.
  • Strong design management capability and good design judgment.
  • Commercial awareness.
  • Experience in delivering high-quality design outcomes.
  • Experience working with consultants and multi-disciplinary teams across complex projects.
  • Experience in KSA / GCC or similar large-scale development environments is preferred.
  • Established key relationships with stakeholders, including Hotel Operators, Consultants, Contractors and Suppliers, Delivery Partners / Project Management Consultants, and Government Authorities.

Required Skills and Proficiencies

  • Architecture
  • Interior Design
  • Design Management
  • Coordination
  • Stakeholder Management
  • Clear communication with strong presentation skills.
  • Ability to influence design decisions and contribute to design direction.
  • Experience working with Hotel Operators and Brand Standards.
  • Experience working with Multi-disciplinary Teams.
  • Design Governance
  • FF&E (Furniture, Fixtures & Equipment)
  • OS&E (Operating Supplies & Equipment)
  • Proficiency in design management tools such as Aconex and Autodesk Construction Cloud.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires comfort operating in fast-paced environments, managing ambiguity, and shifting priorities.

breifcase+10 years

locationRiyadh

11 days ago
Construction Manager

Construction Manager

📣 Job Ad

Parsons Corporation

Full-time

About the Role

Parsons Corporation is seeking a Construction Manager to join its team in Riyadh, Saudi Arabia. This role is responsible for managing construction activities across various projects. The Construction Manager will ensure seamless coordination with the Project Management Office (PMO) to align operations, procurement, and engineering with program metrics, budgets, and schedules.

Key Responsibilities

  • Direct the overall planning of construction activities, identifying critical milestones and project priorities in coordination with PMO schedules.
  • Determine budget estimates, establish project controls, and define staffing requirements for the defined scope of work.
  • Manage the assignment and efficiency of manpower, materials, equipment, and subcontractors to maximize productivity and meet budget goals.
  • Establish clear assignments for Construction Superintendents, monitor field progress, and implement necessary corrective actions.
  • Conduct performance evaluations for staff and recommend promotions, salary adjustments, and team resource modifications.
  • Prevent project delays by identifying potential risks early and executing mitigation strategies.
  • Enforce sound construction practices to attain required quality control at maximum efficiency and minimum cost.
  • Prepare periodic reports summarizing progress, budget variances, and field metrics for PMO leadership and clients.
  • Ensure the effective implementation of all company, PMO, and client policies, including labor relations guidelines.
  • Serve as the primary on-site contact for client representatives, subcontractors, and government officials to maintain community relations.

Qualifications and Requirements

  • Bachelor's Degree in a construction-related field or equivalent construction-related work experience.
  • A minimum of 15 years of experience in field construction, with a strong background in large civil, structural, or industrial projects.
  • Direct experience integrating field construction operations with Project Management Office (PMO) reporting, scheduling, and tracking systems.
  • Willingness to relocate to construction site locations as required by project needs.

Required Skills

  • Construction Management
  • Project Planning
  • Budgeting and Project Controls
  • Staffing and Manpower Management
  • Materials and Equipment Management
  • Subcontractor Management
  • Risk Management
  • Quality Control
  • Reporting and Performance Metrics
  • Policy Implementation
  • Client Relations and Communication
  • Leadership
  • Comprehensive knowledge of construction-related processes, installation techniques, and standard industry practices.
  • Proven leadership and management capability over diverse field crews, technical teams, and subcontractors.
  • Excellent written and oral communication skills to interface effectively with senior executives and clients.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a willingness to relocate to construction site locations as needed. Parsons Corporation is an equal opportunity employer.

breifcase+10 years

locationRiyadh

8 days ago
AsstMgr-Restaurants

AsstMgr-Restaurants

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking an Assistant Manager for its Restaurants. This full-time management position is responsible for overseeing daily restaurant operations, ensuring guest satisfaction, and contributing to a positive team environment. The role involves direct supervision of restaurant and bar areas, and potentially room service, supporting the Food and Beverage department's overall objectives.

W Hotels is part of Marriott International, a global company focused on creating experiences for guests. The brand's philosophy emphasizes attentiveness and readiness, aiming to redefine luxury. Joining W Hotels offers opportunities for professional growth within a global team.

Key Responsibilities

  • Assist in the daily supervision of restaurant operations, including restaurants, bars, and room service.
  • Support menu planning and ensure adherence to established sanitation standards.
  • Provide assistance to servers and hosts during peak meal periods and high demand times.
  • Focus on continuous improvement in guest and employee satisfaction.
  • Identify training needs within the team and implement plans to address them.
  • Handle employee questions and concerns, and monitor performance to ensure expectations are met.
  • Provide constructive feedback to employees based on observations of service behaviors.
  • Supervise daily shift operations and oversee restaurant areas in the absence of senior management.
  • Participate in department meetings, communicating departmental goals clearly.
  • Ensure employees have the necessary supplies, equipment, and uniforms.
  • Communicate issues regarding food quality and service levels to the Chef and Restaurant Manager.
  • Ensure compliance with all restaurant policies, standards, and procedures.
  • Monitor alcohol beverage service in compliance with local laws.
  • Manage operations to achieve or exceed budgeted goals.
  • Perform duties of restaurant employees and related departments as necessary.
  • Open and close restaurant shifts.
  • Interact with guests to obtain feedback on product quality and service levels.
  • Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
  • Encourage employees to provide excellent customer service within established guidelines.
  • Handle guest problems and complaints, seeking assistance from supervisors when necessary.
  • Strive to improve service performance and set a positive example for guest relations.
  • Assist in reviewing comment cards and guest satisfaction results with employees.
  • Meet and greet guests.
  • Supervise ongoing training initiatives and utilize on-the-job training tools.
  • Communicate performance expectations in accordance with job descriptions.
  • Coach and counsel employees regarding performance on an ongoing basis.
  • Provide information to supervisors, co-workers, and subordinates through various communication channels.
  • Analyze information and evaluate results to solve problems effectively.
  • Recognize good quality products and presentations.

Qualifications and Requirements

  • High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
  • OR a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

  • Food and Beverage Operations
  • Culinary Knowledge
  • Restaurant Operations Management
  • Menu Planning
  • Sanitation Standards
  • Guest Satisfaction
  • Employee Satisfaction
  • Training and Development
  • Supervision and Leadership
  • Customer Service Excellence
  • Human Resources Management Principles
  • Problem-Solving Abilities

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, within the Financial District.

breifcase2-5 years

locationRiyadh

8 days ago
Manager - Showroom

Manager - Showroom

📣 Job Ad

The Ghurair

Full-time

About the Role

Al Ghurair, a diversified family business group with over six decades of heritage in the Middle East, is seeking a Manager - Showroom for its operations in Riyadh, Saudi Arabia. This full-time position is focused on driving sales performance and ensuring an exceptional customer experience within the automotive sector, specifically for the Mhero and Voyah brands.

Role Overview

As the Manager - Showroom, you will lead a team and oversee all showroom operations to achieve ambitious sales targets and maintain the premium image of the represented brands. This role requires strategic thinking, strong leadership capabilities, and a thorough understanding of sales processes and customer relationship management.

Key Responsibilities

  • Drive showroom sales performance by achieving monthly sales volume, revenue, and gross profit targets for Mhero and Voyah brands through effective monitoring of walk-in conversion rates, test drives, and customer follow-ups.
  • Lead and coach the showroom team, comprising approximately 6-8 direct reports including Brand Hosts, Sales Executives, and Cashiers, by conducting daily huddles, performance reviews, and ongoing product training focused on EV features and brand positioning.
  • Manage and elevate customer experience standards, ensuring every visitor receives a premium and personalized welcome and sales process, while effectively resolving escalations and maintaining mystery shop scores above target.
  • Oversee vehicle display and showroom readiness, coordinating vehicle rotation, cleanliness, digital signage, marketing collateral, and hospitality areas to accurately reflect Mhero's rugged identity and Voyah's luxury image.
  • Optimize operational processes by monitoring lead management within the CRM system, ensuring accurate order booking and payment processing, and collaborating with the after-sales department for seamless vehicle deliveries.
  • Analyze sales data and market feedback by tracking key showroom performance indicators (KPIs) such as traffic, conversion rates, and test drive-to-sale ratios, reporting on competitor activities, and recommending promotional events or inventory adjustments to the Branch Sales Manager.

Qualifications and Experience

  • A minimum of 5 years and a maximum of 10 years of relevant experience in a sales management role.
  • Experience within the automotive industry is preferred.

Required Skills

  • Proven ability to drive sales performance and achieve targets.
  • Strong team leadership and coaching capabilities.
  • Expertise in managing and enhancing customer experience.
  • Proficiency in optimizing operational processes.
  • Skilled in sales data analysis and interpretation.
  • Experience with CRM systems for lead management and customer tracking.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia.

breifcase5-10 years

locationRiyadh

11 days ago
Head of Business Services

Head of Business Services

📣 Job Ad

CTRD Arabia

Seasonal

About the Role

CTRD Arabia, registered in the Kingdom of Saudi Arabia, announces its need to fill the position of Head of Business Services in the State Management Office (CMO) in Riyadh. The State Management Office plays a pivotal role in supporting the company's projects within the Kingdom and developing comprehensive business operations. This position aims to ensure the company's operations are legal, efficient, and profitable by providing centralized support for management, local operations, and compliance.

Responsibilities of the Head of Business Services

Under the direct supervision of the General Manager of CTRD Arabia, the Head of Business Services will lead and manage business functions and government relations, in addition to overseeing relationships with external service providers. This role focuses on enabling and protecting the business, with an emphasis on practical results and long-term value, in line with the company's philosophy that prioritizes people, projects, and profit.

  • Provide overall leadership and management for the business services functions teams within the State Management Office.
  • Lead and oversee the development of policies and procedures to enhance the effectiveness and efficiency of business services functional areas.
  • Ensure the highest quality standards in business services and continuously seek improvement opportunities.
  • Oversee the preparation of reports and the monitoring and control of commercial support functions.
  • Manage crisis management frameworks and processes, ensuring business resilience and effective incident response.
  • Ensure strict compliance with the laws of the Kingdom of Saudi Arabia, implementing regulations, royal decrees, and regulatory frameworks.
  • Maintain accurate records of all business operations.
  • Prepare to lead the company's response to compliance audits and corrective action requirements.
  • Provide oversight for security and risk management, business resilience, and health and safety management in the Kingdom of Saudi Arabia for CTRD Arabia.
  • Maintain reliable and up-to-date expertise in the Nitaqat (Saudization) program in the Kingdom of Saudi Arabia, understanding its evolving requirements and operational accreditations to guide strategic decision-making.
  • Continuously monitor changes in local laws, regulations, and policies, and update company policies and procedures accordingly.
  • Build a high-performing team with a clear vision, fostering collaboration and integration between departments.
  • Lead the continuous professional development of direct reports and ensure they do the same with their teams.
  • Provide training, mentoring, and career development opportunities for team members.
  • Exercise direct management responsibility for the Senior Business Manager and Government Relations Manager.
  • Ensure close integration with the Head of Projects Services to achieve administrative consistency across the State Management Office.
  • Communicate effectively on progress, challenges, and results across the organization.
  • Manage relationships with any relevant external functions and service providers.

Qualifications and Experience Required

  • Significant experience in business management, with a strong focus on operations within the Kingdom of Saudi Arabia.
  • Bachelor's degree in Business Administration or a related field.
  • Proven experience in financial management.
  • Proven experience in compliance controls, audit readiness, and regulatory documentation.
  • Experience in commercial project management.
  • Proficiency in policy formulation and development.
  • Skill in process analysis and development.
  • Comprehensive understanding of the business environment in the Kingdom of Saudi Arabia.
  • Excellent written and verbal communication skills.
  • Experience in managing key stakeholders and relationships is a plus.
  • Conversational Arabic language skills are a plus.
  • More than 10 years of experience.

Core Skills

  • Business Management
  • Financial Management
  • Compliance Controls
  • Audit Readiness
  • Regulatory Documentation
  • Commercial Project Management
  • Policy Formulation and Development
  • Process Analysis and Development
  • Experience in the Saudi Arabian business environment
  • Communication (written and verbal)
  • Stakeholder Management
  • Relationship Management

Job Details

This position is a one-year contract, renewable based on business requirements and in accordance with the applicable employment contract and Saudi labor law. Working hours are 40 hours per week, and the work location is Riyadh, Kingdom of Saudi Arabia.

breifcase+10 years

locationRiyadh

11 days ago
AsstMgr-Restaurants

AsstMgr-Restaurants

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking an Assistant Manager for its Restaurants. This full-time management position is responsible for overseeing daily restaurant operations, ensuring high standards of guest experience, and fostering a positive work environment for the food and beverage team. The role contributes to the continuous improvement of guest and employee satisfaction through active participation in operations and staff development.

This position involves direct supervision of restaurant and bar operations, and potentially room service. The Assistant Manager will maintain high standards of service, quality, and operational efficiency within the Financial District of Riyadh.

Key Responsibilities

  • Assist in the daily supervision of restaurant operations, including restaurants, bars, and room service.
  • Contribute to menu planning and ensure the highest sanitation standards are maintained.
  • Support servers and hosts on the floor during peak meal periods to ensure seamless service.
  • Strive for continuous improvement in both guest and employee satisfaction.
  • Identify training needs within the team and implement plans to achieve departmental goals.
  • Handle employee questions and concerns, monitoring performance to ensure expectations are met.
  • Provide constructive feedback to employees based on observations of service behaviors.
  • Assist in supervising daily shift operations and oversee restaurant areas in the absence of senior management.
  • Participate in department meetings, communicating a clear and consistent message regarding departmental goals.
  • Ensure all employees have the necessary supplies, equipment, and uniforms.
  • Communicate any issues regarding food quality and service levels to the Chef and Restaurant Manager.
  • Ensure strict compliance with all restaurant policies, standards, and procedures.
  • Monitor alcohol beverage service in accordance with all local laws and regulations.
  • Manage operations to achieve or exceed budgeted financial goals.
  • Perform duties of restaurant employees and related departments as necessary to ensure operational flow.
  • Effectively open and close restaurant shifts.
  • Interact directly with guests to gather feedback on product quality and service levels.
  • Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
  • Encourage employees to provide excellent customer service within established guidelines.
  • Address and resolve guest problems and complaints, seeking assistance from supervisors when required.
  • Actively work to improve service performance across the team.
  • Set a positive example for guest relations and professional conduct.
  • Assist in reviewing comment cards and guest satisfaction results with employees.
  • Meet and greet guests warmly, creating a welcoming atmosphere.
  • Supervise ongoing training initiatives for restaurant staff.
  • Utilize all available on-the-job training tools to develop employees.
  • Communicate performance expectations clearly, aligning with job descriptions for each position.
  • Provide ongoing coaching and counseling to employees regarding their performance.
  • Provide information to supervisors, colleagues, and subordinates through various communication channels.
  • Analyze information and evaluate results to identify the best solutions and solve problems effectively.
  • Recognize and acknowledge good quality products and presentations.

Qualifications and Requirements

  • High school diploma or GED required.
  • A 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is preferred.
  • A minimum of 4 years of experience in the food and beverage, culinary, or related professional area is required if holding a high school diploma or GED.
  • A minimum of 2 years of experience in the food and beverage, culinary, or related professional area is required if holding a 2-year degree.

Required Skills

  • Food and Beverage Operations
  • Culinary Knowledge
  • Sanitation Standards
  • Guest Satisfaction
  • Employee Satisfaction
  • Training and Development
  • Menu Planning
  • Supervision and Leadership
  • Customer Service Excellence
  • Problem-Solving
  • Human Resources Management

Work Environment and Location

This is a full-time management position located in the Financial District of Riyadh, Saudi Arabia. The role operates within the Food and Beverage & Culinary category.

W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds and providing access to opportunity. The company fosters an environment where the unique backgrounds of associates are celebrated and is committed to non-discrimination on any protected basis.

breifcase2-5 years

locationRiyadh

8 days ago
Enterprise Resources Planning Manager

Enterprise Resources Planning Manager

📣 Job Ad

Fircroft

Full-time

About the Role

Fircroft is seeking an experienced Enterprise Resources Planning (ERP) Manager to oversee the implementation, management, and ongoing enhancement of their Microsoft Dynamics 365 Finance & Operations (D365FO) platform. This full-time position, based in Riyadh, Saudi Arabia, requires a strategic leader with significant ERP expertise, strong project management capabilities, and a proven history of driving digital transformation initiatives within a dynamic business environment. The successful candidate will be crucial in aligning ERP solutions with organizational objectives, optimizing business processes, and fostering technological innovation across all departments, playing a key role in shaping the company's enterprise systems and driving operational excellence.

Key Responsibilities

  • Lead the deployment, enhancement, and optimization of the Microsoft Dynamics 365 Finance & Operations (D365FO) platform.
  • Manage system configuration, customization, testing, upgrades, and integrations with other essential business applications.
  • Ensure ERP solutions are strategically aligned with organizational objectives and operational requirements.
  • Manage ERP implementation and improvement projects from initial planning through to successful execution.
  • Coordinate with stakeholders to gather comprehensive business requirements and ensure successful project delivery.
  • Monitor project progress and provide regular updates to senior management.
  • Develop and deliver training programs for end-users to maximize system adoption and proficiency.
  • Provide ongoing support, issue resolution, and guidance to end-users.
  • Analyze existing business processes to identify opportunities for automation and operational optimization.
  • Lead ERP-driven process improvement initiatives across relevant departments.
  • Drive digital transformation and foster technology innovation through ERP strategies.
  • Oversee data migration and integration from legacy systems, ensuring data integrity.
  • Develop dashboards, key performance indicators (KPIs), and reports to support business decision-making.
  • Support internal and external audits by providing accurate reporting and documentation.
  • Ensure all ERP operations comply with company policies, regulations, and industry best practices.
  • Manage user access controls, data governance, backup processes, and implement information security measures.
  • Protect sensitive business data through strong security controls and governance frameworks.
  • Lead and mentor ERP and technology teams, fostering a culture of continuous learning and high performance.
  • Develop and implement long-term ERP strategies aligned with business objectives.
  • Manage ERP budgets effectively and cultivate strong relationships with vendors and technology partners.
  • Establish clear team KPIs and performance standards.
  • Present ERP performance reports and strategic recommendations to executive management.

Qualifications and Requirements

  • Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a closely related field.
  • A Master's Degree in a relevant field is preferred.
  • Minimum of 10 years of progressive experience in Information Technology and Enterprise Systems.
  • Minimum of 3-5 years of dedicated leadership or supervisory experience within an IT or ERP context.
  • Proven experience successfully managing ERP implementations and enterprise-wide system integrations.

Required Skills

  • Strong expertise in Microsoft Dynamics 365 Finance & Operations (D365FO) or equivalent enterprise-level ERP platforms.
  • Deep understanding of ERP architecture, business process integration, and data governance principles.
  • Demonstrated experience in managing ERP vendors and technology partners.
  • Knowledge of cybersecurity best practices, access management, and enterprise data security protocols.
  • Excellent analytical and problem-solving skills, with a strong aptitude for strategic thinking.
  • Proficient project management skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication skills, with fluency in both Arabic and English, enabling effective interaction with diverse stakeholders.
  • Leadership and team management capabilities.
  • Budget management and vendor management experience.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Professional certifications in Microsoft Dynamics, SAP, Oracle, or related ERP technologies are highly desirable.

breifcase+10 years

locationRiyadh

8 days ago
Applications PMO, Supervisor

Applications PMO, Supervisor

📣 Job Ad

SPIMACO

Full-time

About the Role

SPIMACO is seeking a dedicated Applications PMO Supervisor to join our team in Riyadh, Saudi Arabia. The company champions diversity and fosters a culture of inclusion, committed to providing equal opportunities for all to succeed. SPIMACO aims to improve lives through innovation and excellence in the pharmaceutical industry.

The Applications PMO Supervisor will play a crucial role in overseeing team responsibilities, promoting collaboration, ensuring high-quality outcomes, and contributing to the continuous improvement of departmental processes. This position is integral to aligning application project portfolios with corporate strategic priorities and ensuring the timely and quality delivery of application development lifecycle activities.

Key Responsibilities

  • Oversee team operations and ensure alignment with strategic objectives.
  • Manage and delegate tasks to team members while diligently monitoring progress.
  • Foster a collaborative team environment and promote effective communication channels.
  • Develop and train team members to enhance their skills and capabilities.
  • Report on team achievements and challenges to senior management.
  • Coordinate application project portfolio tracking to ensure alignment with corporate strategic priorities.
  • Monitor application development lifecycle activities to ensure timely delivery and adherence to quality standards.
  • Review business requirements to validate their completeness and functional feasibility.
  • Coordinate with stakeholders to define project scope, priorities, and delivery timelines.
  • Ensure compliance with IT governance standards and validated pharmaceutical system controls.
  • Prepare periodic PMO reports on application performance for senior management.

Qualifications and Requirements

  • A Bachelor's Degree in a relevant field is required.
  • A Master's Degree and/or a Professional Certificate are preferred.
  • A minimum of 5 years of relevant experience is required.
  • Proficiency in English is required.
  • Proficiency in Arabic is preferred.

Required Skills

  • Collaboration and Team Development
  • Effective Communication
  • Project Portfolio Tracking
  • Application Development Lifecycle Management
  • Business Requirements Validation
  • Stakeholder Coordination
  • IT Governance Compliance
  • Understanding of Pharmaceutical System Controls
  • PMO Reporting

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. SPIMACO is committed to fostering a workplace built on respect, fairness, and inclusion, celebrating diverse perspectives and empowering every team member.

breifcase5-10 years

locationRiyadh

11 days ago