Crowd Management Manager Jobs in Riyadh

About the Role

Bayt Al-Tawabel is seeking an experienced PMO Manager to establish, lead, and enhance the Project Management Office within a growing multi-business organization. This role is designed for a project leader who can bring structure, visibility, and discipline to strategic initiatives, expansion projects, operational programs, and cross-functional priorities. The ideal candidate will translate business objectives into execution plans, manage stakeholders, track progress, identify risks, and ensure project delivery on time, within budget, and aligned with company priorities.

Key Responsibilities

• Establish and maintain the PMO framework, including project governance standards, reporting structures, and project management templates.
• Develop and manage a centralized view of all active strategic initiatives and business-critical projects across the organization.
• Lead regular project review meetings, ensuring follow-up on actions, risks, interdependencies, and decisions.
• Prepare executive-level project dashboards, progress reports, and milestone updates for senior leadership.
• Track project timelines, budgets, risks, issues, and resource requirements across multiple departments.
• Support business leaders in planning, structuring, and managing their projects.
• Coordinate and oversee cross-functional projects involving operations, real estate, procurement, finance, marketing, IT, and other departments.
• Manage and monitor new location opening projects from planning through to launch.
• Ensure project priorities align with the organization's long-term growth roadmap.
• Conduct post-project reviews to capture lessons learned and implement improvements.

Qualifications and Requirements

• Bachelor's degree in Business, Engineering, Project Management, or a related field.
• PMP certification is a mandatory requirement.
• A minimum of 6 years of progressive experience in project management.
• A minimum of 2 years of dedicated experience managing a PMO, project portfolio, or multiple concurrent projects.
• Experience within the F&B, retail, hospitality, or multi-location business sectors is highly preferred.
• Demonstrated strong experience in project planning, establishing governance, comprehensive reporting, and stakeholder coordination.

Required Skills

• Proficiency in project planning and execution.
• Exceptional communication and stakeholder management abilities.
• Proven capacity to manage multiple projects and competing priorities simultaneously.
• Strong reporting, dashboarding, and presentation skills.
• Expertise in risk, issue, and dependency management.
• A robust follow-up, accountability, and problem-solving mindset.
• Ability to effectively engage with senior stakeholders and cross-functional teams.
• Strong command of both Arabic and English languages.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves coordinating and overseeing projects across various departments within a growing multi-business organization.

About the Role

AtkinsRéalis is seeking a specialized Maximo Officer to join their team in Riyadh, Saudi Arabia. This role is full-time and on-site, and is essential for managing and optimizing our IBM Maximo system, ensuring the accuracy and completeness of asset and facility equipment data. You will play a key role in supporting project teams and maintaining the smooth operation of the system, contributing to the effective management of corrective and preventive maintenance activities across the account.

As a global engineering and nuclear services organization, AtkinsRéalis connects people, data, and technology to transform infrastructure and energy systems. We are committed to engineering a better future for our planet and its people, and this role is integral to achieving that mission by ensuring our asset management systems are robust and efficient.

Key Tasks and Responsibilities

• Verifying, creating, and managing asset and facility equipment, including their locations and hierarchies within IBM Maximo.
• Validating Maximo asset inventory data to ensure its completeness and accuracy.
• Developing and measuring performance metrics to create dashboards using Power BI, and communicating corrective and preventive maintenance activities internally and externally.
• Gathering data requirements for Maximo workflows.
• Collaborating with Maximo specialists to ensure data requirements align with local objectives and expectations.
• Ensuring optimal performance of the Maximo system by conducting daily system checks according to established operating procedures.
• Implementing small-scale configuration changes to Maximo EAM and the Maximo application suite.
• Providing support to project teams implementing larger system changes.
• Supporting the asset data team to ensure the most efficient data loading.

Required Qualifications and Experience

• Minimum of 5-7 years of experience in Maximo management, asset management, or enterprise asset management systems.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
• Strong knowledge of IBM Maximo EAM, including workflows and configuration management capabilities.
• Proficiency in using Power BI or similar tools for creating dashboards and performance reporting.
• Ability to validate data accuracy and identify gaps in asset inventories.
• Strong collaboration skills to work effectively with specialists, project teams, and stakeholders.
• Problem-solving ability to address system issues and ensure smooth operations.
• Willingness to commit to full-time, on-site presence in Riyadh.

Technical Skills

• IBM Maximo EAM
• Workflows
• Configuration Management
• Power BI
• Data Validation
• Asset Inventory Management
• Collaboration
• Problem Solving

Work Environment and Location

This position is full-time and requires on-site presence in Riyadh, Saudi Arabia. The role requires a commitment of 5-10 years of experience in the field.

AtkinsRéalis offers a comprehensive rewards and benefits package designed to support your well-being and professional growth, including:

• Tax-free salary
• Life insurance coverage
• Medical insurance
• Annual leave allowance
• Company end-of-service gratuity
• Discretionary bonus program
• Annual contribution for flight tickets
• Transport and accommodation allowances
• Employee wellness program with 24/7 access to financial, legal, family care, personal health, fitness, and nutrition specialists.

About the Role

***, a leading technology and logistics company, announces a vacancy for an expert in Procurement and Payment/Order-to-Cash operations to join its team in Riyadh, Saudi Arabia. This full-time position plays a pivotal role in managing and optimizing financial settlement processes, ensuring efficiency and accuracy in operational workflows. This expert will be instrumental in maintaining strong supplier relationships and contributing to the continuous improvement of the company's financial systems.

Job Responsibilities

• Manage the Accounts Payable aging report, prioritizing overdue payments to ensure timely settlement.
• Communicate effectively with suppliers to resolve payment discrepancies and negotiate favorable payment terms when necessary.
• Accurately track and record all settlement activities, ensuring comprehensive and precise documentation of all interactions.
• Prepare and distribute periodic settlement reports to management, providing clear insights into financial transactions.
• Collaborate closely with accounting and finance teams to address payment issues and proactively prevent future discrepancies.
• Maintain up-to-date knowledge of payment policies and procedures, ensuring strict compliance with company guidelines.
• Assist in the development and implementation of strategies aimed at improving settlement efficiency and overall effectiveness.

Qualifications and Experience Required

• Bachelor's degree in Finance, Accounting, or a related field.
• 5-10 years of experience in a relevant financial role, preferably with a focus on settlements and cash operations.
• Proven experience in the financial services sector is highly desirable.
• Proficiency in Microsoft Office Suite, with advanced Excel skills, essential for data analysis and reporting.
• Experience working with major accounting software such as SAP or Oracle is required.
• Excellent written and verbal communication skills are essential for effective interaction with internal teams and external suppliers.
• Strong negotiation skills are required to manage supplier relationships and payment terms.
• Exceptional organizational and time management skills are needed to handle multiple tasks and prioritize workload effectively.
• A detail-oriented approach is crucial for maintaining accuracy in financial records and ensuring confidentiality.
• Ability to maintain confidentiality when handling sensitive financial information.

Core Competencies

• Accounts Payable Management
• Payment Discrepancy Resolution
• Negotiation of Payment Terms
• Tracking of Settlement Activities
• Preparation of Settlement Reports
• Adherence to Payment Policies and Procedures
• Strategies for Settlement Efficiency Improvement
• Proficiency in Microsoft Office Suite
• Advanced Excel Skills
• Experience with SAP or Oracle Software
• Strong Communication Skills
• Effective Negotiation Skills
• Excellent Organizational Skills
• Efficient Time Management
• Attention to Detail
• Commitment to Confidentiality

Additional Job Information

This is a full-time position, requiring 5-10 years of experience. The work location is Riyadh, Riyadh Region, Saudi Arabia. *** is a global leader in technology and logistics, committed to improving lives through technology, and is expanding its international presence by building a global infrastructure for smart, cross-border digital retail and supply chains.

About the Role

Parsons Corporation is seeking a Director - Hospitality Project Management to join its team in Riyadh, Saudi Arabia. This role is responsible for leading the comprehensive progression of complex hospitality assets from planning through construction. The position requires fostering alignment among diverse stakeholders, establishing rigorous project controls, and governing performance to ensure informed and timely decision-making. The focus will be on proactively identifying and resolving project challenges, safeguarding program, quality, and commercial objectives, and ensuring consistent advancement throughout the project lifecycle.

Key Responsibilities

• Lead the day-to-day delivery of complex hospitality assets across planning, design, and construction stages.
• Drive strategic project performance through robust project controls, meticulously monitoring cost, program, quality, scope, and risk.
• Proactively identify issues, interrogate data, challenge outcomes, and drive corrective actions to ensure project success.
• Lead project governance and reporting, preparing submissions and translating complex data into clear, structured insights and actionable recommendations to support decision-making and secure timely outcomes across key milestones.
• Drive project execution by coordinating and managing interfaces, dependencies, and stakeholders, including consultants, contractors, operators, and internal teams, ensuring alignment and that actions and decisions are clearly defined, progressed, and closed to maintain delivery momentum.
• Develop and maintain detailed project management plans, programs, and coordination trackers to effectively support project execution.
• Represent projects at senior governance and leadership forums, articulating performance, key risks, and proposed mitigation strategies.
• Drive continuous improvements to project management plans, standards, and processes to enhance project performance and delivery efficiency across the wider portfolio.
• Lead, mentor, and develop project management teams, building capability, accountability, and high-performance project delivery behaviors.

Qualifications and Requirements

• Bachelor’s degree in Civil Engineering, Construction Management, Quantity Surveying, or a related discipline. A Master’s degree is preferred.
• A minimum of 20 years of experience in project management or construction management on major real estate or infrastructure developments.
• A minimum of 10 years of client-side or developer-side experience.
• Strong project delivery and controls expertise.
• Proven ability to lead complex, multi-stakeholder environments.
• Strong problem-solving and decision-making capabilities.
• Demonstrated ability to influence stakeholders and drive desired outcomes.
• Clear and effective communication and reporting skills.
• Comfortable operating in fast-paced environments, managing ambiguity, and adapting to shifting priorities.
• Proactive and adaptable, able to operate effectively in dynamic settings.
• Proficiency in project management and reporting tools such as Primavera P6 and Aconex.
• Experience delivering hospitality assets, including large-scale or complex developments.
• Experience interfacing with hotel Operators.
• Experience across the full project lifecycle, from planning to construction.
• Experience working client-side or developer-side within major project environments.
• Experience working with consultants, contractors, and delivery partners.
• Experience in KSA / GCC or similar large-scale development environments is preferred.
• Established relationships with key stakeholders including Consultants, Contractors and Suppliers, Delivery Partners / Project Management Consultants, Government Authorities and Approving Bodies, and Hotel Operators, including Brand Technical Services teams.

Required Skills

• Project Management
• Construction Management
• Cost Monitoring
• Program Monitoring
• Quality Monitoring
• Scope Monitoring
• Risk Monitoring
• Problem-Solving
• Decision-Making
• Stakeholder Management
• Communication
• Reporting
• Project Management Software (*, Primavera P6, Aconex)
• Hospitality Project Delivery
• Hotel Operator Interface
• Client-side Experience
• Developer-side Experience
• GCC Development Environments
• Chartered status (PMP, MRICS, MCIOB, CEng, RIBA, or equivalent) is preferred.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. Parsons Corporation fosters an innovative culture guided by its leadership vision of valuing people, embracing agility, and fostering growth.

About the Role

Creative Closets is seeking an experienced IT Applications Manager to join our team in Riyadh, Saudi Arabia. This role is responsible for the strategic planning, implementation, support, and optimization of all business applications across the organization. The IT Applications Manager will ensure that enterprise systems, including ERP, CRM, HRMS, and custom-developed solutions, are aligned with business objectives and operate with maximum efficiency. This position requires a leader who can manage cross-functional teams, cultivate strong vendor relationships, uphold data integrity, and maintain robust system security and performance. The ideal candidate will serve as a crucial bridge between business stakeholders and the IT department, driving digital transformation initiatives and fostering a culture of continuous improvement.

Key Responsibilities

• Oversee the strategic planning, implementation, support, and optimization of enterprise business applications.
• Ensure that all enterprise applications, such as ERP, CRM, HRMS, and custom systems, are aligned with organizational business goals and operate efficiently.
• Lead cross-functional teams in the delivery of application projects and initiatives.
• Manage and nurture relationships with third-party vendors and implementation partners.
• Guarantee the integrity of organizational data across all applications.
• Maintain high standards of system security and performance for all business applications.
• Act as a key liaison between business stakeholders and the IT department to facilitate digital transformation and continuous improvement.
• Manage the complete Software Development Life Cycle (SDLC) from initial requirements gathering through to deployment and ongoing support for custom applications.
• Lead and mentor software development teams, coordinating effectively with business users, vendors, and implementation partners.
• Successfully manage custom application development projects and complex enterprise system integrations.
• Provide ongoing support and enhancement for existing applications while simultaneously driving new initiatives and digital transformation projects.
• Troubleshoot and resolve complex application and integration issues.

Qualifications and Experience

• Master’s degree in Computer Science or Information Technology.
• A minimum of 15 years of total required experience.
• At least 5 years of experience in a similar capacity managing IT applications.
• Proven experience in managing custom-developed business applications and software development teams.
• Demonstrated experience with enterprise system integrations.
• Experience managing custom application development projects and enterprise integrations.
• Experience supporting and enhancing existing applications while driving new initiatives and digital transformation projects.
• Strong problem-solving skills to troubleshoot complex application and integration issues.

Technical Skills and Competencies

• Application Architecture and Solution Design
• .NET / .NET Core (Backend Development)
• Angular (Frontend Development)
• Microsoft SQL Server (Database Design, Development, and Performance Optimization)
• REST APIs and Web Services Integration
• ERP Customization and Integration (preferably Odoo or similar platforms)
• DevOps, Source Control, and Release Management Practices
• Business Intelligence and Reporting Solutions
• Software Development Life Cycle (SDLC) Management
• Team Leadership
• Digital Transformation Strategy
• Vendor Management
• Project Management

Additional Information

The role is a full-time position based in Riyadh, Saudi Arabia. Candidates must be fluent in English (spoken and written); Arabic is considered a plus. Professional certifications such as PMP, ITIL, TOGAF, or other relevant certifications in application management or enterprise systems are highly desirable.

About the Role

Saham Car Rental is looking for a Maintenance Officer to join their team. The incumbent will oversee all aspects of the company's fleet maintenance, ensuring operational efficiency and vehicle readiness.

Key Tasks and Responsibilities

• Overseeing periodic, preventive, and corrective maintenance of the company's fleet.
• Monitoring vehicle readiness and ensuring maximum fleet utilization.
• Coordinating with authorized agencies, maintenance centers, and spare parts suppliers.
• Following up on work orders and malfunction reports to ensure timely closure and working to reduce repair time.
• Monitoring maintenance costs and working to reduce operational expenses without affecting service quality.
• Following up on periodic vehicle inspections.
• Following up on purchase requests for maintenance work.
• Preparing periodic maintenance reports and performance indicators and submitting them to management.
• Supervising car repairs in workshops and coordinating with relevant parties.
• Investigating recurring malfunctions, analyzing their causes, and proposing appropriate solutions.
• Following up on accidents and repair work and coordinating with relevant parties.
• Ensuring the application of safety and quality procedures in all maintenance work.
• Working to expand the base of spare parts suppliers and workshops.

Qualifications and Experience Required

• At least 3 years of experience in car fleet maintenance and management.
• Previous experience in car rental companies or transportation and logistics companies is preferred.
• Proficiency in using Microsoft Office programs.

Essential Skills

• High planning and organizational skills.
• Ability to effectively manage work teams.
• Ability to prepare and analyze operational reports.
• Strong problem-solving and follow-up skills.

About the Role

CleanLife is seeking an experienced and dynamic Human Resources Manager to join our team in Riyadh, Saudi Arabia. This full-time position is crucial for leading and driving our HR strategy, supporting business growth, and enhancing organizational performance through effective people management practices. The ideal candidate will be instrumental in shaping our HR landscape and fostering a positive and productive work environment.

As the Human Resources Manager, you will oversee all facets of the HR function, ensuring alignment with company objectives and operational plans. You will play a pivotal role in developing and implementing HR policies, managing employee relations, and ensuring compliance with all relevant labor laws and regulations within the Kingdom of Saudi Arabia.

Key Responsibilities

• Develop and execute comprehensive HR strategies that align with CleanLife's overall business objectives and operational plans.
• Lead and manage all core HR functions, including Talent Acquisition, Employee Relations, Performance Management, Learning & Development, Compensation & Benefits, and HR Operations.
• Oversee end-to-end recruitment processes, from sourcing candidates to onboarding, and manage strategic workforce planning initiatives.
• Develop, implement, and maintain robust HR policies, procedures, and governance frameworks to ensure consistency and fairness.
• Ensure strict compliance with Saudi Labor Law and all relevant government regulations pertaining to human resources.
• Manage performance management systems, facilitate succession planning, and develop talent development programs to nurture internal talent.
• Lead initiatives focused on employee engagement, retention, and the cultivation of a strong organizational culture.
• Provide expert HR guidance and support to department managers on a wide range of employee-related matters.
• Oversee investigations into employee grievances, disciplinary actions, and other sensitive HR issues.
• Monitor key HR Key Performance Indicators (KPIs) and prepare insightful analytical reports for executive management.
• Lead organizational development efforts and manage change management initiatives to support business evolution.
• Manage HR budgets effectively and optimize workforce resources for maximum efficiency.
• Lead and develop the HR team, fostering a culture of operational excellence and continuous improvement.

Qualifications and Requirements

• Bachelor's degree in Human Resources, Business Administration, or a closely related field.
• A minimum of 7 to 10 years of progressive experience in Human Resources.
• At least 3 years of experience in a managerial or leadership role within HR.
• In-depth knowledge of Saudi Labor Law and current HR best practices.
• Professional certifications such as CIPD, SHRM, PHRi, or equivalent are highly preferred.
• Strong leadership capabilities, excellent communication skills, and robust analytical abilities.
• Proven experience in effective stakeholder management.

Required Skills

• Talent Acquisition
• Employee Relations
• Performance Management
• Learning & Development
• Compensation & Benefits
• HR Operations
• Recruitment
• Workforce Planning
• HR Policies Development and Implementation
• Saudi Labor Law Compliance
• Succession Planning
• Employee Engagement Strategies
• Employee Retention
• Organizational Culture Development
• HR Guidance and Advisory
• Investigations and Disciplinary Procedures
• Employee Grievance Handling
• HR KPIs Analysis and Reporting
• Organizational Development
• Change Management
• HR Budget Management
• Workforce Resources Optimization
• HR Team Leadership
• Leadership
• Communication
• Analytical Skills
• Stakeholder Management

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience in Human Resources, with a minimum of 3 years in a leadership capacity.

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This management position is responsible for the daily operations of the hotel's restaurants and bars, focusing on delivering exceptional guest experiences and efficient service. The role involves supporting the culinary and service teams, maintaining high standards of hygiene, and contributing to the achievement of operational and financial targets while ensuring compliance with hotel policies and legal requirements.

Key Responsibilities

• Assist in managing the restaurant team, addressing staff issues and concerns.
• Supervise staff to ensure performance expectations are met.
• Provide feedback to staff based on observations of service performance.
• Assist in supervising daily shift operations.
• Oversee restaurant and related areas in the absence of senior management.
• Participate in departmental meetings and communicate departmental goals.
• Ensure all staff have appropriate supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service standards to the Chef and Restaurant Manager.
• Ensure adherence to all restaurant policies, standards, and procedures.
• Oversee beverage service in compliance with local laws.
• Strive to meet or exceed budgeted financial targets.
• Perform duties of restaurant staff and related departments as needed.
• Manage restaurant opening and closing procedures.
• Interact with guests to obtain feedback on product quality and service levels.
• Supervise staff to ensure guest service, operational needs, and financial targets are met.
• Encourage staff to provide superior guest service within defined parameters.
• Handle guest issues and complaints, seeking management assistance when necessary.
• Continuously strive to improve service performance.
• Establish a positive rapport with guests.
• Assist staff in reviewing comment cards and guest satisfaction results.
• Recognize and welcome guests.
• Oversee ongoing training initiatives.
• Utilize all in-role training tools for staff.
• Communicate performance expectations for each position.
• Provide ongoing coaching and suggestions to staff regarding performance.

Qualifications and Experience

• High School Diploma or GED; 4 years of experience in Food and Beverage, Culinary, or a related professional area.
• OR Associate's degree in Food and Beverage Management, Hospitality, Hotel Management, Business Management, or a related field; 2 years of experience in Food and Beverage, Culinary, or a related professional area.

Required Skills

• Food and Beverage Management
• Restaurant Operations
• Guest Service
• Team Management
• Financial Management
• Compliance

Location and Work Details

This full-time management position is located in Riyadh, Saudi Arabia, specifically in the Financial District. The role is categorized under Food and Beverage & Culinary.

About the Role

W Hotels is seeking a Housekeeping Manager for its Riyadh, Saudi Arabia location. This management position is responsible for overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services. The role ensures that all guest rooms, public spaces, and employee areas are maintained to high standards of cleanliness and presentation, contributing to guest satisfaction and operational efficiency.

As a key member of the W Hotels team, the Housekeeping Manager will play a crucial role in maintaining the brand's reputation for service and luxury. This position requires a proactive approach to management, attention to detail, and the ability to lead and motivate a team to achieve departmental and property-wide goals, while also managing operational budgets effectively.

Key Responsibilities

• Oversee daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
• Direct and collaborate with employees to ensure guest rooms, public spaces, and employee areas are impeccably clean and well-maintained.
• Conduct regular inspections of all areas and hold staff accountable for implementing corrective actions.
• Verify that guest room status is communicated to the Front Desk in a timely and efficient manner.
• Prepare daily work assignments by obtaining lists of rooms to be cleaned immediately and identifying prospective check-outs or discharges.
• Manage inventory of stock to ensure adequate supplies are available for all operations.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Understand the financial impact of the department's operations and manage to achieve or exceed budgeted goals.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up to verify understanding and completion.
• Supervise daily Housekeeping shift operations, ensuring compliance with all housekeeping policies, standards, and procedures.
• Participate in departmental meetings and consistently communicate departmental goals to achieve desired results.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and track employee time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs).
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition programs are active and implemented across all shifts.
• Participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate successes and publicly acknowledge the contributions of team members.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Respond to and effectively handle guest problems and complaints.
• Strive for continuous improvement in service performance.

Qualifications and Requirements

• High school diploma or GED; 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Housekeeping Operations
• Laundry Operations
• Recreation/Health Club Management
• Budget Management
• Human Resources Management
• Customer Service
• Leadership
• Teamwork
• Problem-Solving

Work Location and Type

This is a full-time, management position located in Riyadh, Saudi Arabia. The role is not remote.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking an Assistant Manager for its Restaurants. This full-time management position is responsible for overseeing daily restaurant operations, ensuring guest satisfaction, and contributing to a positive team environment. The role involves direct supervision of restaurant and bar areas, and potentially room service, supporting the Food and Beverage department's overall objectives.

W Hotels is part of Marriott International, a global company focused on creating experiences for guests. The brand's philosophy emphasizes attentiveness and readiness, aiming to redefine luxury. Joining W Hotels offers opportunities for professional growth within a global team.

Key Responsibilities

• Assist in the daily supervision of restaurant operations, including restaurants, bars, and room service.
• Support menu planning and ensure adherence to established sanitation standards.
• Provide assistance to servers and hosts during peak meal periods and high demand times.
• Focus on continuous improvement in guest and employee satisfaction.
• Identify training needs within the team and implement plans to address them.
• Handle employee questions and concerns, and monitor performance to ensure expectations are met.
• Provide constructive feedback to employees based on observations of service behaviors.
• Supervise daily shift operations and oversee restaurant areas in the absence of senior management.
• Participate in department meetings, communicating departmental goals clearly.
• Ensure employees have the necessary supplies, equipment, and uniforms.
• Communicate issues regarding food quality and service levels to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in compliance with local laws.
• Manage operations to achieve or exceed budgeted goals.
• Perform duties of restaurant employees and related departments as necessary.
• Open and close restaurant shifts.
• Interact with guests to obtain feedback on product quality and service levels.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when necessary.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize on-the-job training tools.
• Communicate performance expectations in accordance with job descriptions.
• Coach and counsel employees regarding performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to solve problems effectively.
• Recognize good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• OR a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Operations
• Culinary Knowledge
• Restaurant Operations Management
• Menu Planning
• Sanitation Standards
• Guest Satisfaction
• Employee Satisfaction
• Training and Development
• Supervision and Leadership
• Customer Service Excellence
• Human Resources Management Principles
• Problem-Solving Abilities

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, within the Financial District.

About the Role

Parsons Corporation is seeking a Senior Manager - Hospitality Design Management to join its team in Riyadh, Saudi Arabia. This role is integral to cultivating an environment that empowers individuals and drives innovation within the company's leadership vision.

Role Overview

The Senior Manager - Hospitality Design Management is responsible for overseeing and coordinating the design development of hospitality assets from the initial briefing stage through to final delivery. The role focuses on translating project visions into buildable and distinctive design outcomes, ensuring quality, guiding key decisions, and maintaining alignment with guest experience, brand positioning, and Operator requirements. Collaboration with consultants, Operators, and internal stakeholders is essential to coordinate design interfaces, decision-making processes, and ensure designs are integrated, compliant, and meet program and quality objectives.

Key Responsibilities

• Manage and coordinate the design development of hospitality assets from early-stage briefs through to delivery, ensuring alignment with guest experience, asset positioning, and client objectives.
• Lead, manage, and coordinate consultant teams, Operator interfaces, and stakeholder inputs to support the delivery of integrated, buildable design solutions.
• Monitor design progress across all project stages, ensuring deliverables, reviews, approvals, and timelines are met.
• Drive design quality and integrity across architecture, interiors, and landscape, including mock-up rooms, materials, FF&E, and OS&E.
• Guide and contribute to design decision-making by evaluating design solutions against operational, technical, guest experience, and commercial objectives.
• Coordinate across stakeholders to resolve design interfaces, risks, and coordination issues.
• Ensure design packages comply with project briefs, Operator standards, technical requirements, and applicable authority regulations.
• Support design governance and reporting, including the preparation of presentations, design reviews, and communication of design intent.
• Drive innovation and benchmark design solutions against global best-in-class hospitality standards.
• Contribute to the ongoing improvement of design management standards, processes, and project delivery practices.

Qualifications and Experience

• Bachelor's degree in Architecture, Interior Design, or a related discipline.
• Professional membership or recognized certification is preferred (*, RIBA, AIA, RICS, or equivalent).
• A minimum of 15 years of experience in design management, architecture, or interior design.
• Strong design management capability and good design judgment.
• Commercial awareness.
• Experience in delivering high-quality design outcomes.
• Experience working with consultants and multi-disciplinary teams across complex projects.
• Experience in KSA / GCC or similar large-scale development environments is preferred.
• Established key relationships with stakeholders, including Hotel Operators, Consultants, Contractors and Suppliers, Delivery Partners / Project Management Consultants, and Government Authorities.

Required Skills and Proficiencies

• Architecture
• Interior Design
• Design Management
• Coordination
• Stakeholder Management
• Clear communication with strong presentation skills.
• Ability to influence design decisions and contribute to design direction.
• Experience working with Hotel Operators and Brand Standards.
• Experience working with Multi-disciplinary Teams.
• Design Governance
• FF&E (Furniture, Fixtures & Equipment)
• OS&E (Operating Supplies & Equipment)
• Proficiency in design management tools such as Aconex and Autodesk Construction Cloud.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires comfort operating in fast-paced environments, managing ambiguity, and shifting priorities.

About the Role

Parsons Corporation is seeking a Construction Manager to join its team in Riyadh, Saudi Arabia. This role is responsible for managing construction activities across various projects. The Construction Manager will ensure seamless coordination with the Project Management Office (PMO) to align operations, procurement, and engineering with program metrics, budgets, and schedules.

Key Responsibilities

• Direct the overall planning of construction activities, identifying critical milestones and project priorities in coordination with PMO schedules.
• Determine budget estimates, establish project controls, and define staffing requirements for the defined scope of work.
• Manage the assignment and efficiency of manpower, materials, equipment, and subcontractors to maximize productivity and meet budget goals.
• Establish clear assignments for Construction Superintendents, monitor field progress, and implement necessary corrective actions.
• Conduct performance evaluations for staff and recommend promotions, salary adjustments, and team resource modifications.
• Prevent project delays by identifying potential risks early and executing mitigation strategies.
• Enforce sound construction practices to attain required quality control at maximum efficiency and minimum cost.
• Prepare periodic reports summarizing progress, budget variances, and field metrics for PMO leadership and clients.
• Ensure the effective implementation of all company, PMO, and client policies, including labor relations guidelines.
• Serve as the primary on-site contact for client representatives, subcontractors, and government officials to maintain community relations.

Qualifications and Requirements

• Bachelor's Degree in a construction-related field or equivalent construction-related work experience.
• A minimum of 15 years of experience in field construction, with a strong background in large civil, structural, or industrial projects.
• Direct experience integrating field construction operations with Project Management Office (PMO) reporting, scheduling, and tracking systems.
• Willingness to relocate to construction site locations as required by project needs.

Required Skills

• Construction Management
• Project Planning
• Budgeting and Project Controls
• Staffing and Manpower Management
• Materials and Equipment Management
• Subcontractor Management
• Risk Management
• Quality Control
• Reporting and Performance Metrics
• Policy Implementation
• Client Relations and Communication
• Leadership
• Comprehensive knowledge of construction-related processes, installation techniques, and standard industry practices.
• Proven leadership and management capability over diverse field crews, technical teams, and subcontractors.
• Excellent written and oral communication skills to interface effectively with senior executives and clients.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a willingness to relocate to construction site locations as needed. Parsons Corporation is an equal opportunity employer.

About the Role

Al Ghurair, a diversified family business group with over six decades of heritage in the Middle East, is seeking a Manager - Showroom for its operations in Riyadh, Saudi Arabia. This full-time position is focused on driving sales performance and ensuring an exceptional customer experience within the automotive sector, specifically for the Mhero and Voyah brands.

Role Overview

As the Manager - Showroom, you will lead a team and oversee all showroom operations to achieve ambitious sales targets and maintain the premium image of the represented brands. This role requires strategic thinking, strong leadership capabilities, and a thorough understanding of sales processes and customer relationship management.

Key Responsibilities

• Drive showroom sales performance by achieving monthly sales volume, revenue, and gross profit targets for Mhero and Voyah brands through effective monitoring of walk-in conversion rates, test drives, and customer follow-ups.
• Lead and coach the showroom team, comprising approximately 6-8 direct reports including Brand Hosts, Sales Executives, and Cashiers, by conducting daily huddles, performance reviews, and ongoing product training focused on EV features and brand positioning.
• Manage and elevate customer experience standards, ensuring every visitor receives a premium and personalized welcome and sales process, while effectively resolving escalations and maintaining mystery shop scores above target.
• Oversee vehicle display and showroom readiness, coordinating vehicle rotation, cleanliness, digital signage, marketing collateral, and hospitality areas to accurately reflect Mhero's rugged identity and Voyah's luxury image.
• Optimize operational processes by monitoring lead management within the CRM system, ensuring accurate order booking and payment processing, and collaborating with the after-sales department for seamless vehicle deliveries.
• Analyze sales data and market feedback by tracking key showroom performance indicators (KPIs) such as traffic, conversion rates, and test drive-to-sale ratios, reporting on competitor activities, and recommending promotional events or inventory adjustments to the Branch Sales Manager.

Qualifications and Experience

• A minimum of 5 years and a maximum of 10 years of relevant experience in a sales management role.
• Experience within the automotive industry is preferred.

Required Skills

• Proven ability to drive sales performance and achieve targets.
• Strong team leadership and coaching capabilities.
• Expertise in managing and enhancing customer experience.
• Proficiency in optimizing operational processes.
• Skilled in sales data analysis and interpretation.
• Experience with CRM systems for lead management and customer tracking.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an Assistant Manager for Sales (AsstMgr-Sales I) to join their dynamic team. This full-time management position is based in the Financial District and plays a crucial role in driving sales initiatives and fostering long-term customer relationships. The ideal candidate will contribute to achieving sales objectives by focusing on building value-based connections with clients and ensuring seamless service delivery.

The role involves assisting with the solicitation and handling of sales opportunities, ensuring that business is properly and timely turned over for excellent service delivery. A key aspect of this position is leading day-to-day sales activities with a strong emphasis on cultivating lasting customer relationships that support the achievement of sales goals, including personal sales targets.

Key Responsibilities

• Assist with the solicitation and handling of sales opportunities to drive revenue and business growth.
• Ensure that all booked business is properly and timely turned over to relevant departments for seamless service delivery.
• Lead day-to-day sales activities with a focus on building long-term, value-based customer relationships.
• Achieve personal sales goals and contribute to the overall sales objectives of the location.
• Work collaboratively with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through activities such as sales calls, entertainment, FAM trips, and trade shows.
• Develop relationships within the local community to expand the customer base and identify new sales opportunities.
• Assist in managing and developing relationships with key internal and external stakeholders.
• Provide accurate, complete, and effective turnover of business to Event Management.
• Participate in sales calls with the sales team to acquire new business and close deals.
• Support the operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.
• Identify new business opportunities to achieve personal and location revenue goals.
• Understand the overall market, including competitor strengths and weaknesses, economic trends, and supply and demand, to effectively position W Hotels.
• Assist in closing the most advantageous opportunities for the location based on market conditions and needs.
• Gain a deep understanding of the location’s primary target customers and their service expectations to offer tailored business solutions.
• Support the company's service and relationship strategy to drive customer loyalty through excellent service experiences.
• Service existing customers to grow their share of business with W Hotels.
• Execute and uphold the company's customer service standards.
• Provide exceptional customer service consistent with the company's daily service basics.
• Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications and Requirements

• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing or a related professional area.
• Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no prior work experience required.

Required Skills

• Sales
• Marketing
• Customer Relationship Management
• Business Development
• Revenue Generation
• Customer Service

Work Location and Type

This is a full-time management position located in the Financial District of Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Postal Code 13519.

About Marriott International and W Hotels

Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity. They foster an environment where associates' unique backgrounds are celebrated, recognizing that their strength lies in the rich blend of culture, talent, and experiences. They are committed to non-discrimination on any protected basis.

W Hotels' mission is to ignite curiosity and expand horizons, offering guests a chance to experience life. They aim to open doors and minds, inspired by new faces and experiences, operating with the belief that they are ready for anything. This philosophy has earned them a reputation for redefining luxury worldwide. The "Whatever/Whenever" service culture is central to their operations. W Hotels invites original, innovative individuals looking for future opportunities. Joining W Hotels means becoming part of the Marriott International portfolio of brands, offering a place to work at your best, realize ambitions, feel belonging within a global community, and become the best version of yourself.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking an Assistant Manager for its Restaurants. This full-time management position is responsible for overseeing daily restaurant operations, ensuring high standards of guest experience, and fostering a positive work environment for the food and beverage team. The role contributes to the continuous improvement of guest and employee satisfaction through active participation in operations and staff development.

This position involves direct supervision of restaurant and bar operations, and potentially room service. The Assistant Manager will maintain high standards of service, quality, and operational efficiency within the Financial District of Riyadh.

Key Responsibilities

• Assist in the daily supervision of restaurant operations, including restaurants, bars, and room service.
• Contribute to menu planning and ensure the highest sanitation standards are maintained.
• Support servers and hosts on the floor during peak meal periods to ensure seamless service.
• Strive for continuous improvement in both guest and employee satisfaction.
• Identify training needs within the team and implement plans to achieve departmental goals.
• Handle employee questions and concerns, monitoring performance to ensure expectations are met.
• Provide constructive feedback to employees based on observations of service behaviors.
• Assist in supervising daily shift operations and oversee restaurant areas in the absence of senior management.
• Participate in department meetings, communicating a clear and consistent message regarding departmental goals.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service levels to the Chef and Restaurant Manager.
• Ensure strict compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in accordance with all local laws and regulations.
• Manage operations to achieve or exceed budgeted financial goals.
• Perform duties of restaurant employees and related departments as necessary to ensure operational flow.
• Effectively open and close restaurant shifts.
• Interact directly with guests to gather feedback on product quality and service levels.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Encourage employees to provide excellent customer service within established guidelines.
• Address and resolve guest problems and complaints, seeking assistance from supervisors when required.
• Actively work to improve service performance across the team.
• Set a positive example for guest relations and professional conduct.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests warmly, creating a welcoming atmosphere.
• Supervise ongoing training initiatives for restaurant staff.
• Utilize all available on-the-job training tools to develop employees.
• Communicate performance expectations clearly, aligning with job descriptions for each position.
• Provide ongoing coaching and counseling to employees regarding their performance.
• Provide information to supervisors, colleagues, and subordinates through various communication channels.
• Analyze information and evaluate results to identify the best solutions and solve problems effectively.
• Recognize and acknowledge good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED required.
• A 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is preferred.
• A minimum of 4 years of experience in the food and beverage, culinary, or related professional area is required if holding a high school diploma or GED.
• A minimum of 2 years of experience in the food and beverage, culinary, or related professional area is required if holding a 2-year degree.

Required Skills

• Food and Beverage Operations
• Culinary Knowledge
• Sanitation Standards
• Guest Satisfaction
• Employee Satisfaction
• Training and Development
• Menu Planning
• Supervision and Leadership
• Customer Service Excellence
• Problem-Solving
• Human Resources Management

Work Environment and Location

This is a full-time management position located in the Financial District of Riyadh, Saudi Arabia. The role operates within the Food and Beverage & Culinary category.

W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds and providing access to opportunity. The company fosters an environment where the unique backgrounds of associates are celebrated and is committed to non-discrimination on any protected basis.

About the Role

CTRD Arabia, registered in the Kingdom of Saudi Arabia, announces its need to fill the position of Head of Business Services in the State Management Office (CMO) in Riyadh. The State Management Office plays a pivotal role in supporting the company's projects within the Kingdom and developing comprehensive business operations. This position aims to ensure the company's operations are legal, efficient, and profitable by providing centralized support for management, local operations, and compliance.

Responsibilities of the Head of Business Services

Under the direct supervision of the General Manager of CTRD Arabia, the Head of Business Services will lead and manage business functions and government relations, in addition to overseeing relationships with external service providers. This role focuses on enabling and protecting the business, with an emphasis on practical results and long-term value, in line with the company's philosophy that prioritizes people, projects, and profit.

• Provide overall leadership and management for the business services functions teams within the State Management Office.
• Lead and oversee the development of policies and procedures to enhance the effectiveness and efficiency of business services functional areas.
• Ensure the highest quality standards in business services and continuously seek improvement opportunities.
• Oversee the preparation of reports and the monitoring and control of commercial support functions.
• Manage crisis management frameworks and processes, ensuring business resilience and effective incident response.
• Ensure strict compliance with the laws of the Kingdom of Saudi Arabia, implementing regulations, royal decrees, and regulatory frameworks.
• Maintain accurate records of all business operations.
• Prepare to lead the company's response to compliance audits and corrective action requirements.
• Provide oversight for security and risk management, business resilience, and health and safety management in the Kingdom of Saudi Arabia for CTRD Arabia.
• Maintain reliable and up-to-date expertise in the Nitaqat (Saudization) program in the Kingdom of Saudi Arabia, understanding its evolving requirements and operational accreditations to guide strategic decision-making.
• Continuously monitor changes in local laws, regulations, and policies, and update company policies and procedures accordingly.
• Build a high-performing team with a clear vision, fostering collaboration and integration between departments.
• Lead the continuous professional development of direct reports and ensure they do the same with their teams.
• Provide training, mentoring, and career development opportunities for team members.
• Exercise direct management responsibility for the Senior Business Manager and Government Relations Manager.
• Ensure close integration with the Head of Projects Services to achieve administrative consistency across the State Management Office.
• Communicate effectively on progress, challenges, and results across the organization.
• Manage relationships with any relevant external functions and service providers.

Qualifications and Experience Required

• Significant experience in business management, with a strong focus on operations within the Kingdom of Saudi Arabia.
• Bachelor's degree in Business Administration or a related field.
• Proven experience in financial management.
• Proven experience in compliance controls, audit readiness, and regulatory documentation.
• Experience in commercial project management.
• Proficiency in policy formulation and development.
• Skill in process analysis and development.
• Comprehensive understanding of the business environment in the Kingdom of Saudi Arabia.
• Excellent written and verbal communication skills.
• Experience in managing key stakeholders and relationships is a plus.
• Conversational Arabic language skills are a plus.
• More than 10 years of experience.

Core Skills

• Business Management
• Financial Management
• Compliance Controls
• Audit Readiness
• Regulatory Documentation
• Commercial Project Management
• Policy Formulation and Development
• Process Analysis and Development
• Experience in the Saudi Arabian business environment
• Communication (written and verbal)
• Stakeholder Management
• Relationship Management

Job Details

This position is a one-year contract, renewable based on business requirements and in accordance with the applicable employment contract and Saudi labor law. Working hours are 40 hours per week, and the work location is Riyadh, Kingdom of Saudi Arabia.

About the Role

W Hotels is seeking a dynamic Assistant Manager for its Restaurants to join our team in Riyadh, Saudi Arabia. This management-level position is responsible for the daily operations of our food and beverage and room service departments. You will play a crucial role in assisting with menu planning, maintaining hygiene standards, and supporting service staff during peak hours. The ideal candidate will ensure guest and associate satisfaction while adhering to operational budgets and upholding all standards and legal requirements.

Key Responsibilities

• Assist in managing the restaurant team, addressing associate inquiries and concerns.
• Supervise associates to ensure performance goals are met.
• Provide feedback to associates based on observations of service behavior.
• Assist in supervising daily shift operations.
• Oversee the restaurant and all related areas in the absence of the Restaurant General Manager or Restaurant Manager.
• Participate in departmental meetings and communicate departmental goals clearly to ensure alignment and achieve desired results.
• Ensure all associates have the appropriate supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service levels to the Executive Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Supervise the service of alcoholic beverages in accordance with local laws.
• Strive to meet or exceed budgeted goals.
• Perform all duties of restaurant staff and related departments as necessary.
• Manage restaurant opening and closing.
• Interact with guests to obtain feedback on product quality and service levels.
• Supervise staff to ensure guest service, operational needs, and revenue goals are met.
• Encourage staff to provide exceptional guest service within designated parameters.
• Handle guest inquiries and complaints, seeking assistance from the supervisor when necessary.
• Strive to improve service performance.
• Establish a positive rapport with guests.
• Assist associates in reviewing comment cards and guest satisfaction results.
• Recognize and welcome guests.
• Supervise ongoing training initiatives.
• Utilize all available on-the-job training tools for associates.
• Communicate performance expectations based on job descriptions.
• Provide associates with ongoing coaching and counseling based on performance.

Qualifications and Requirements

• High School Diploma or GED; 4 years of experience in the food, beverage, hotel, or related field.
• OR a degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality Management, or a related field; 2 years of experience in the food, beverage, hotel, or related field.

Required Skills

• Restaurant Management
• Food and Beverage Service
• Guest Service
• Financial Management
• Compliance

Work Environment and Schedule

This is a full-time, management-level position located in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience. The position is not remote.

About the Role

Fircroft is seeking an experienced Enterprise Resources Planning (ERP) Manager to oversee the implementation, management, and ongoing enhancement of their Microsoft Dynamics 365 Finance & Operations (D365FO) platform. This full-time position, based in Riyadh, Saudi Arabia, requires a strategic leader with significant ERP expertise, strong project management capabilities, and a proven history of driving digital transformation initiatives within a dynamic business environment. The successful candidate will be crucial in aligning ERP solutions with organizational objectives, optimizing business processes, and fostering technological innovation across all departments, playing a key role in shaping the company's enterprise systems and driving operational excellence.

Key Responsibilities

• Lead the deployment, enhancement, and optimization of the Microsoft Dynamics 365 Finance & Operations (D365FO) platform.
• Manage system configuration, customization, testing, upgrades, and integrations with other essential business applications.
• Ensure ERP solutions are strategically aligned with organizational objectives and operational requirements.
• Manage ERP implementation and improvement projects from initial planning through to successful execution.
• Coordinate with stakeholders to gather comprehensive business requirements and ensure successful project delivery.
• Monitor project progress and provide regular updates to senior management.
• Develop and deliver training programs for end-users to maximize system adoption and proficiency.
• Provide ongoing support, issue resolution, and guidance to end-users.
• Analyze existing business processes to identify opportunities for automation and operational optimization.
• Lead ERP-driven process improvement initiatives across relevant departments.
• Drive digital transformation and foster technology innovation through ERP strategies.
• Oversee data migration and integration from legacy systems, ensuring data integrity.
• Develop dashboards, key performance indicators (KPIs), and reports to support business decision-making.
• Support internal and external audits by providing accurate reporting and documentation.
• Ensure all ERP operations comply with company policies, regulations, and industry best practices.
• Manage user access controls, data governance, backup processes, and implement information security measures.
• Protect sensitive business data through strong security controls and governance frameworks.
• Lead and mentor ERP and technology teams, fostering a culture of continuous learning and high performance.
• Develop and implement long-term ERP strategies aligned with business objectives.
• Manage ERP budgets effectively and cultivate strong relationships with vendors and technology partners.
• Establish clear team KPIs and performance standards.
• Present ERP performance reports and strategic recommendations to executive management.

Qualifications and Requirements

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a closely related field.
• A Master's Degree in a relevant field is preferred.
• Minimum of 10 years of progressive experience in Information Technology and Enterprise Systems.
• Minimum of 3-5 years of dedicated leadership or supervisory experience within an IT or ERP context.
• Proven experience successfully managing ERP implementations and enterprise-wide system integrations.

Required Skills

• Strong expertise in Microsoft Dynamics 365 Finance & Operations (D365FO) or equivalent enterprise-level ERP platforms.
• Deep understanding of ERP architecture, business process integration, and data governance principles.
• Demonstrated experience in managing ERP vendors and technology partners.
• Knowledge of cybersecurity best practices, access management, and enterprise data security protocols.
• Excellent analytical and problem-solving skills, with a strong aptitude for strategic thinking.
• Proficient project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication skills, with fluency in both Arabic and English, enabling effective interaction with diverse stakeholders.
• Leadership and team management capabilities.
• Budget management and vendor management experience.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Professional certifications in Microsoft Dynamics, SAP, Oracle, or related ERP technologies are highly desirable.