Labor Contractor Jobs in Riyadh

About the Role

Fircroft is seeking an experienced Enterprise Resources Planning (ERP) Manager to oversee the implementation, management, and ongoing enhancement of their Microsoft Dynamics 365 Finance & Operations (D365FO) platform. This full-time position, based in Riyadh, Saudi Arabia, requires a strategic leader with significant ERP expertise, strong project management capabilities, and a proven history of driving digital transformation initiatives within a dynamic business environment. The successful candidate will be crucial in aligning ERP solutions with organizational objectives, optimizing business processes, and fostering technological innovation across all departments, playing a key role in shaping the company's enterprise systems and driving operational excellence.

Key Responsibilities

• Lead the deployment, enhancement, and optimization of the Microsoft Dynamics 365 Finance & Operations (D365FO) platform.
• Manage system configuration, customization, testing, upgrades, and integrations with other essential business applications.
• Ensure ERP solutions are strategically aligned with organizational objectives and operational requirements.
• Manage ERP implementation and improvement projects from initial planning through to successful execution.
• Coordinate with stakeholders to gather comprehensive business requirements and ensure successful project delivery.
• Monitor project progress and provide regular updates to senior management.
• Develop and deliver training programs for end-users to maximize system adoption and proficiency.
• Provide ongoing support, issue resolution, and guidance to end-users.
• Analyze existing business processes to identify opportunities for automation and operational optimization.
• Lead ERP-driven process improvement initiatives across relevant departments.
• Drive digital transformation and foster technology innovation through ERP strategies.
• Oversee data migration and integration from legacy systems, ensuring data integrity.
• Develop dashboards, key performance indicators (KPIs), and reports to support business decision-making.
• Support internal and external audits by providing accurate reporting and documentation.
• Ensure all ERP operations comply with company policies, regulations, and industry best practices.
• Manage user access controls, data governance, backup processes, and implement information security measures.
• Protect sensitive business data through strong security controls and governance frameworks.
• Lead and mentor ERP and technology teams, fostering a culture of continuous learning and high performance.
• Develop and implement long-term ERP strategies aligned with business objectives.
• Manage ERP budgets effectively and cultivate strong relationships with vendors and technology partners.
• Establish clear team KPIs and performance standards.
• Present ERP performance reports and strategic recommendations to executive management.

Qualifications and Requirements

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a closely related field.
• A Master's Degree in a relevant field is preferred.
• Minimum of 10 years of progressive experience in Information Technology and Enterprise Systems.
• Minimum of 3-5 years of dedicated leadership or supervisory experience within an IT or ERP context.
• Proven experience successfully managing ERP implementations and enterprise-wide system integrations.

Required Skills

• Strong expertise in Microsoft Dynamics 365 Finance & Operations (D365FO) or equivalent enterprise-level ERP platforms.
• Deep understanding of ERP architecture, business process integration, and data governance principles.
• Demonstrated experience in managing ERP vendors and technology partners.
• Knowledge of cybersecurity best practices, access management, and enterprise data security protocols.
• Excellent analytical and problem-solving skills, with a strong aptitude for strategic thinking.
• Proficient project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication skills, with fluency in both Arabic and English, enabling effective interaction with diverse stakeholders.
• Leadership and team management capabilities.
• Budget management and vendor management experience.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Professional certifications in Microsoft Dynamics, SAP, Oracle, or related ERP technologies are highly desirable.

About the Role

APM Monaco, a contemporary fashion jewelry brand established in 1982, embodies the lifestyle of Monaco and the South of France. We are seeking a dedicated Assistant Store Manager for our Riyadh Park location in Saudi Arabia. This role is integral to providing exceptional client engagement, cultivating strong in-store relationships, and contributing to the growth of the APM Monaco brand within the Saudi market.

Key Responsibilities

• Support the Store-in-Charge in managing sales operations and driving store performance.
• Analyze key performance indicators (KPIs) to identify opportunities for improvement and growth.
• Assist in the creation and management of staff rosters to ensure optimal store coverage.
• Implement and maintain visual merchandising standards to enhance product presentation and store aesthetics.
• Contribute to the development and execution of customer relationship management (CRM) strategies.
• Participate actively in team management, fostering a positive and productive work environment.
• Engage clients with exceptional service, building rapport and ensuring a memorable shopping experience.
• Contribute to achieving outstanding sales performance for the store.

Qualifications and Requirements

• A genuine passion for the APM Monaco brand.
• A minimum of 5 years of professional experience in luxury retail or fashion retail.
• At least 2 years of experience in a managerial position within the retail sector.
• A proven track record of achieving outstanding sales performance.
• Demonstrated experience in customer relationship management (CRM).
• Fluency in English is essential.
• An approachable personality with a strong orientation towards customer service.

Required Skills

• Sales Performance
• Customer Relationship Management (CRM)
• Sales Management
• Operation Management
• KPI Analysis
• Rostering
• Visual Merchandising
• Team Management
• Customer Service

Work Environment and Details

This is a full-time position based at the APM Monaco store in Riyadh Park, Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. APM Monaco offers a competitive compensation package.

About the Role

Blooming Wear is seeking a strategic and results-oriented Regional Sales Manager to lead comprehensive sales performance within a designated geographic region in Riyadh, Saudi Arabia. This full-time position is responsible for maximizing regional profitability and brand presence by implementing sophisticated sales strategies, coordinating marketing efforts, and ensuring a premium customer experience across multiple retail locations. The ideal candidate will be a seasoned leader with a proven track record in sales management, team development, and financial oversight within the retail sector, aiming to make a significant impact on the growth of Blooming Wear in the Saudi Arabian market.

Key Responsibilities

• Lead and mentor Area Sales Managers and store teams to ensure optimal and consistent performance across the region.
• Oversee formal performance reviews and provide coaching to develop the regional leadership pipeline and professional talent.
• Drive a positive regional culture and maintain high levels of motivation, ensuring team members are synchronized with corporate objectives.
• Ensure regional leadership strategies are translated into actionable goals at the store level.
• Coordinate the regional implementation of promotional events and marketing activities to maximize store traffic and brand engagement.
• Oversee store operations to ensure peak day-to-day efficiency and a seamless customer environment.
• Ensure new stores meet all brand standards from launch, guaranteeing a high-quality first impression in new markets.
• Set and manage ambitious sales targets for each geographic area and individual store within the region to drive revenue growth.
• Analyze sales data and market trends to identify opportunities and implement corrective actions.
• Directly manage regional Profit and Loss (P&L) statements, monitoring operational expenses to ensure alignment with budget targets.
• Provide detailed, data-driven reports to the Head of Department regarding regional sales performance, financial health, and market dynamics.
• Ensure full regional compliance with health, safety, and legal regulations through rigorous audit schedules.
• Maintain regional standards for inventory levels, visual merchandising (VM), and stock replenishment to support sales velocity and brand integrity.
• Provide strategic support for the launch of new showrooms, ensuring they are fully operational and compliant with technical requirements.
• Utilize store visits and audits to verify that all locations are operating at peak efficiency and adhering to brand standards.

Qualifications and Requirements

• Experience in a regional sales management role.
• Proven ability to manage and develop sales teams.
• Experience with P&L management and financial oversight.
• Familiarity with retail operations and customer experience standards.
• Knowledge of inventory management and visual merchandising principles.
• Experience in analyzing sales data and market trends.
• Ability to implement and ensure compliance with company standards and regulations.
• 5-10 years of relevant experience.

Required Skills

• Sales Strategies
• Marketing
• Customer Experience
• Team Leadership
• Performance Management
• Sales Data Analytics
• P&L Management
• Inventory Management
• Visual Merchandising

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia, with responsibilities covering the Riyadh region.

About the Role

Jeeny, a mobile application focused on making daily commuting and transportation accessible, affordable, and flexible, is seeking a dynamic Planning & Performance Manager. This role is critical in enabling Jeeny's business teams to optimize decision-making, strategic planning, and performance management across all operational markets. Reporting directly to the CFO, the Planning & Performance Manager will lead a team of two analysts to drive efficiency and strategic alignment within the organization. The position involves overseeing end-to-end performance tracking, financial planning, and strategic reporting to ensure ridehailing operations function at peak efficiency, aligned with business objectives, while also fostering team growth.

Key Responsibilities

• Lead the development and management of quarterly and monthly budgets, including topline and bottom-line financial targets.
• Establish clear quarterly and monthly Key Performance Indicator (KPI) targets for business operations.
• Identify and analyze performance gaps against targets, collaborating with business teams to implement gap closure initiatives.
• Establish and maintain regular communication between business teams and leadership to monitor progress, including weekly performance calls and month-end retrospective meetings.
• Partner with business teams to facilitate informed decision-making on strategic and operational matters.
• Develop and maintain visibility of L0, L1, and L2 KPIs at appropriate frequencies for all business teams.
• Proactively track L1 and L2 KPIs to identify opportunities for improving L0 KPIs and overall operational performance.
• Develop business and financial models in response to ad-hoc requests from cross-functional stakeholders.
• Lead, mentor, and develop a team of strategy, planning, and performance analysts, setting objectives, managing performance, and cultivating a collaborative team culture.
• Collaborate cross-functionally with various departments to enhance overall operational efficiency and effectiveness.

Qualifications and Requirements

• Bachelor of Science (BSc) or Bachelor of Arts (BA) degree in Business Administration, Marketing, Finance, Data Analytics, or a closely related field. A Master of Science (MSc), Master of Arts (MA), or Master of Business Administration (MBA) is considered a strong asset.
• A minimum of 4 years of compulsory experience in Business Finance, Strategy, or Planning roles.
• Demonstrated experience in team management is a mandatory requirement.
• Strong presentation skills, capable of conveying complex information clearly and effectively.
• Fluent in written and spoken English.

Required Skills

• Expert proficiency in Microsoft Excel and PowerPoint.
• Skilled in utilizing data visualization software to present insights effectively.
• Strong expertise in automation and the application of Artificial Intelligence (AI) in business processes.
• Excellent written and verbal communication skills.
• Analytical mind with a strong aptitude for problem-solving.
• Proven ability to lead quarterly and monthly budget development.
• Capability to create quarterly and monthly KPI targets.
• Proficiency in outlining performance gaps and developing bridging initiatives with business teams.
• Experience in establishing communication cadences between business teams and leadership.
• Adept at partnering with business teams to support key decision-making.
• Skilled in creating visibility for L0, L1, and L2 KPIs.
• Ability to proactively identify opportunities for L0 KPI improvement through L1 and L2 KPI tracking.
• Experience in developing business and financial models for ad-hoc requests.
• Proven leadership and development skills for strategy, planning, and performance analysts.
• Strong capability in working cross-functionally to improve operational efficiency and effectiveness.

Work Environment and Location

This is a full-time position. The role is based in Riyadh, Jeddah, Medina, Dammam, or Al Khobar, Saudi Arabia. Jeeny offers an environment that encourages ownership and the pursuit of excellent outcomes, with opportunities for collaboration, learning, and skill expansion. Comprehensive health benefits and insurance coverage are provided, alongside flexible working hours to support work-life balance.

About the Role

Talent Blueprint FZ LLC is seeking a Teams Services Manager to oversee the planning, coordination, and delivery of team-related services throughout a major tournament lifecycle. This role ensures participating teams receive a comprehensive operational experience, acting as a liaison between teams and various functional areas of the tournament. The Manager will be responsible for the implementation of all team service operations, including accommodation, transportation, training sites, arrivals, departures, and ongoing support.

This position requires close collaboration with internal departments, host city stakeholders, service providers, and participating teams. The successful candidate will ensure all team requirements are met in accordance with tournament standards and operational plans, contributing to the overall success of the event.

Key Responsibilities

• Support the development and implementation of the overall Team Services operational strategy and delivery plan.
• Act as the primary operational liaison for assigned participating teams throughout tournament preparation and delivery phases.
• Coordinate team accommodation, transportation, training site operations, venue access, accreditation support, and logistical requirements.
• Manage team arrivals, departures, and onboarding processes, ensuring a smooth operational experience.
• Coordinate team site inspections, familiarization visits, and pre-tournament operational planning activities.
• Work closely with Accommodation, Transport, Competition, Security, Accreditation, Medical, Venue Operations, and Protocol teams to ensure integrated service delivery.
• Develop and maintain team operational manuals, schedules, briefing materials, and communication plans.
• Monitor team requirements and resolve operational issues efficiently and proactively.
• Support the planning and delivery of team workshops, briefings, and tournament information sessions.
• Coordinate service providers and operational partners involved in team-related activities.
• Manage operational reporting, risk assessments, issue tracking, and post-event evaluations.
• Ensure all team services are delivered in accordance with tournament regulations, service level agreements, and operational standards.
• Contribute to contingency planning and incident management processes affecting participating teams.

Qualifications and Requirements

• Bachelor's Degree in Sports Management, Event Management, Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in team services, tournament operations, event operations, sports management, hospitality, or client services.
• Proven experience managing multiple stakeholders and operational workstreams simultaneously.
• Ability to work effectively in a fast-paced, high-pressure event environment.
• Fluent in English.

Skills and Experience

• Team Services
• Tournament Operations
• Event Operations
• Sports Management
• Hospitality
• Client Services
• Logistics Coordination
• Stakeholder Management
• Event Delivery
• Excellent Communication skills
• Strong Planning abilities
• Exceptional Organizational Skills

Additional Information

This is a contract position with Talent Blueprint FZ LLC, based in Riyadh, Saudi Arabia. The contract duration is from 1 July 2026 to 28 February 2027. Experience working on major sporting events, international tournaments, or large-scale events is highly desirable. A strong understanding of team operations, logistics coordination, stakeholder management, and event delivery is essential. Arabic language proficiency is advantageous. Preferred experience includes working on international football tournaments, major sporting events, multi-sport games, or elite team environments, as well as supporting national teams, professional sports teams, federations, clubs, or international delegations. Knowledge of tournament operations, team logistics, accreditation, accommodation, and transport planning is beneficial. Experience managing team liaison programs or client-facing event services, and familiarity with event-time operations centers, venue operations, and stakeholder coordination frameworks are considered a plus.

About the Role

Qatar Airways is seeking a Cargo Freighter Operations Officer to join its Cargo Operations team in Riyadh, Kingdom of Saudi Arabia. This full-time position is crucial for ensuring the smooth and efficient operation of freighter services within the region.

Key Responsibilities

• Ensure the smooth and efficient execution of all cargo operational functions related to freighter operations.
• Oversee the safe and compliant building of all Unit Load Devices (ULDs), ensuring Ground Handling Agents (GHAs) adhere to Qatar Airways standards, with personal oversight of all freighter pallets on freighter flights.
• Facilitate effective communication between the Sales department and GHAs, ensuring accurate booking priorities, clear Freighter Bill of Lading (FBL) instructions, correct handling of special cargo, and timely pre-alerts.
• Prioritize the commercial maximization of flight loads and ensure no unnecessary mix loading is sent to the hub.
• Understand the operational interface with the hub and proactively resolve potential issues before flight departure.
• Direct staff and GHAs to achieve high service standards and optimize space and payload utilization through effective coordination.
• Maintain freighter on-time performance and ensure ground operations do not cause delays.
• Implement, establish, and monitor Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) with GHAs in the region to ensure smooth cargo operations.
• Minimize discrepancies and non-conformances to reduce claims and penalties, thereby improving customer satisfaction and reducing carrier liability.
• Supervise overall cargo operations activities related to passenger flights operating at the station.
• Ensure compliance with all relevant safety, security, quality, and environmental management policies, procedures, and controls.

Qualifications and Requirements

• A Bachelor's Degree or equivalent qualification.
• A minimum of 3 years of experience in the airline or airfreight industry.
• Demonstrated knowledge of air cargo operations.
• Familiarity with regulations concerning dangerous goods, live animals, and perishable cargo.
• A very good command of both written and spoken English.

Required Skills

• Cargo Operations
• Dangerous Goods handling
• Live Animal Regulations
• Perishable Cargo handling
• IATA Regulations
• Safety Management
• Security Management
• Quality Management
• Environmental Management

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in the airline or airfreight industry, with a strong understanding of air cargo operations and relevant regulations.

About the Role

DirectFN, a provider of Financial Technology software and Content for the Capital Market Industry, now part of Saudi Tadawul Group / WAMID, is seeking a Sales Operations Specialist to join their team in Riyadh, Saudi Arabia. This role is designed to enhance the efficiency and effectiveness of the sales organization by optimizing sales processes, managing the CRM system, and providing critical data analysis to support revenue growth. The Sales Operations Specialist will collaborate with Sales, Marketing, Finance, and Product teams to ensure the sales team has the necessary tools, data, and streamlined processes to meet and exceed their targets.

This full-time position offers an opportunity to contribute significantly to the sales function within a prominent financial technology company, supporting its delivery of innovative solutions to financial institutions and individuals.

Key Responsibilities

• Design, implement, and refine sales processes to improve team efficiency and reduce friction throughout the sales cycle.
• Identify and address bottlenecks within the sales pipeline to streamline workflows and enhance conversion rates.
• Manage and maintain the CRM system, ensuring data integrity, proper usage, and consistent adoption by the sales team.
• Develop and manage CRM dashboards, reports, and workflows to provide real-time visibility into sales performance.
• Analyze sales data to identify key trends, forecast revenue, and provide actionable insights to sales leadership for strategic decision-making.
• Prepare regular sales performance reports, pipeline reviews, and KPI dashboards for various stakeholders.
• Support the design and administration of territory assignments and sales quota planning in alignment with business objectives.
• Track quota attainment and promptly report any risks or opportunities to sales leadership.
• Collaborate with marketing and product teams to develop and maintain sales collateral, playbooks, and training materials.
• Onboard new sales team members by providing training on relevant tools, processes, and reporting systems.
• Administer and track sales incentive compensation plans, ensuring accuracy and timely communication.
• Liaise with the Finance department to reconcile commissions and resolve discrepancies.
• Act as a liaison between the sales team and other departments, including Marketing, Finance, and Product, to ensure alignment.
• Participate in strategic planning initiatives and contribute operational insights to enhance overall business performance.

Qualifications and Requirements

• A Bachelor's degree in Business Administration, Finance, or a related field is preferred.
• A minimum of 3 years of experience in sales operations, business operations, or a comparable analytical role, with a preference for experience in the fintech or SaaS industry.
• Demonstrated strong analytical skills with the ability to analyze complex data sets, identify patterns, and translate findings into clear, actionable recommendations.
• Hands-on experience with CRM platforms, with Salesforce being preferred, including proficiency in administration, reporting, and workflow automation.
• Excellent verbal and written communication skills, with the ability to articulate data and insights clearly to both technical and non-technical audiences.
• A high level of attention to detail and accuracy in data management, reporting, and process documentation.

Required Skills

• Sales Process Optimization
• CRM Management
• Sales Analytics & Reporting
• Territory & Quota Management
• Sales Enablement
• Compensation & Incentive Tracking
• Cross-Functional Collaboration
• Salesforce
• Data Analysis
• Communication
• Attention to Detail
• Tableau
• Power BI
• Project Management

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within the IT Services and IT Consulting industry. The required experience for this position is between 2-5 years.

About the Role

AtkinsRéalis is seeking a System Admin AFC Level 4 to join our team in Riyadh, Saudi Arabia. This senior technical role requires a professional with over 10 years of dedicated experience in the operation and maintenance of Automated Fare Collection (AFC) and Central Clearing House (CCH) systems. The successful candidate will be responsible for overseeing AFC operations at both employer and operator levels, ensuring the reliability and efficiency of these critical systems.

Key Responsibilities

• Operate and maintain AFC and Central Clearing House systems at the employer level, leveraging a minimum of 10 years of technical experience.
• Manage AFC systems at the operator level (AFMC).
• Handle and discuss AFC fault reports and AFC-related customer complaints, such as refunds, with the AFC Contractor.
• Test and release new software in the Test & Development Center, including ITS interfaces.
• Configure system settings and administer access rights within the AFC system in alignment with RCRC (or Client, as applicable).
• Supervise CSC stocks for Service and Maintenance, aligning with Contract Administration and Finance teams.
• Administer cards, including managing blacklists, bulk sales, new versions, and new fares.
• Manage interfaces to third-party systems, such as AFC mobile applications, ERP, banks, PSPs, and customer call centers.

Required Qualifications

• A minimum of 10 years of technical experience in the operation and maintenance of AFC and Central Clearing House systems.
• Demonstrated experience with Central Clearing House systems.
• Proficiency in handling AFC systems and their interfaces with third-party systems, including AFC mobile applications, ERP, banks, PSPs, and customer call centers.
• Proven ability to analyze AFC fault reports and AFC-related customer complaints, and coordinate effectively with the AFC Contractor.
• Experience in testing and releasing new software in a Test & Development Center, including ITS interfaces.
• Capability to configure system settings and administer access rights within the AFC system, aligning with client requirements.
• Experience in supervising stocks for Service and Maintenance and coordinating with Contract Administration and Finance teams.
• Proficiency in administering cards, including managing blacklists, bulk sales, new versions, and new fares.

Essential Skills

• AFC systems operation and maintenance
• Central Clearing House systems operation and maintenance
• Fault report handling and analysis
• Customer complaint management
• Software testing and deployment
• System configuration and administration
• Access rights administration
• Stock supervision and management
• Card administration (blacklists, bulk sales, versions, fares)
• Coordination with finance and contract teams
• Interface management with third-party systems

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

BD, a global leader in medical technology, is seeking a highly experienced and strategic Regional Head of Operations & Market Enablement – META to join our team in Riyadh, Saudi Arabia. This role is responsible for managing supply chain execution and performance across the Middle East, Turkey, and Africa (META) region. The objective is to ensure reliable service, resilient supply, compliance, and cost efficiency within a dynamic and complex environment. You will lead regional supply chain and customer service teams, acting as a key enabler of BD’s Integrated Business Planning (IBP) process through collaboration with EMEA Planning, Commercial, Finance, Quality, and Global Supply Chain functions. While planning ownership resides with EMEA Planning, this role is accountable for ensuring robust regional inputs, disciplined execution of approved plans, and strong feedback loops. You will also drive the deployment of BD Excellence, transform go-to-market strategies, and build capabilities aligned with BD’s global operating model. BD's purpose, "Advancing the world of health™," is achieved through transforming possibilities into tangible solutions via innovative and efficient operations.

Key Responsibilities

• Drive META regional supply chain performance across key metrics including On-Time Shipment (OTS), On-Time In-Full (OTIF), service reliability, inventory health, cost-to-serve, and compliance.
• Lead, develop, and mentor regional supply chain teams covering customer service, order management, logistics, distribution, and operational execution.
• Serve as the senior supply chain point of contact for critical customer issues, market disruptions, and geopolitical risks within the region.
• Ensure clear accountability, foster talent development, and maintain succession readiness within the META supply chain organization.
• Act as the primary regional interface to EMEA Planning for demand, supply, and scenario alignment, ensuring high-quality regional inputs into the IBP process.
• Provide crucial regional insights, including market intelligence, demand signals, supply constraints, regulatory or logistics risks, inventory strategies, and working capital trade-offs, with a focus on improving forecast accuracy.
• Drive disciplined execution of IBP-approved plans within the region, managing service levels, inventory deployment, and allocation decisions.
• Deliver structured feedback to the Planning organization on execution gaps, biases, and assumptions to enhance IBP maturity.
• Partner with Commercial leadership to enable growth, support tenders, manage new product launches, and oversee strategic accounts by ensuring supply feasibility and realistic service commitments.
• Embed customer-centric supply chain practices, including proactive communication during periods of constraint or disruption.
• Support Strategic Account Management (SAM) and distributor models by establishing clear supply chain rules of engagement in line with BD standards.
• Drive structured collaboration with Commercial to translate go-to-market (GTM) priorities into effective service, inventory, and logistics strategies, including segmentation where necessary.
• Lead end-to-end logistics and GTM transformation initiatives across META, focusing on network design, 3PL orchestration, and market access acceleration.
• Build and implement fit-for-purpose 3PL distribution networks in priority growth markets, ensuring compliance with local regulations while optimizing cost, service, and scalability.
• Coordinate system, process, and master-data implementations related to 3PL operations, including Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and integration with ERP/Control Tower.
• Facilitate the transition from fragmented or distributor-led logistics models to structured, BD-controlled ecosystems to improve visibility, inventory positioning, and service reliability.
• Drive last-mile and customer delivery excellence, aligning with commercial GTM strategies and channel evolution.
• Establish robust governance, performance management, and partner integration models with logistics providers.
• Own the performance of regional logistics, distribution, and 3PL partnerships, monitoring scorecard performance against Service Level Agreements (SLAs).
• Drive resilience against supply chain disruptions, including port congestion, customs delays, and geopolitical instability.
• Lead regional network improvements and footprint optimization in alignment with global strategy.
• Ensure trade compliance and product integrity standards are met across all META markets.
• Drive improvements in inventory turns, reduction of Excess and Obsolete (E&O) inventory, and working capital, aligned with IBP outcomes.
• Balance service levels, risk mitigation, and cost-effectiveness in constrained and emerging market environments.
• Lead regional efficiency and cost competitiveness initiatives, including value engineering in logistics and distribution.
• Champion BD Excellence as the operating system for META Supply Chain, deploying Lean methodologies, problem-solving techniques, and performance management disciplines.
• Establish end-to-end visibility and performance management across internal teams and 3PL partners through standardized metrics, governance cadences, and digital enablement.
• Partner with Quality and Regulatory Affairs to ensure compliance while enabling speed and flexibility.
• Own trade compliance and import/export execution across META, including broker governance, customs performance, and adherence to local country requirements.
• Proactively identify and mitigate supply risks related to regulatory changes, product transitions, or market access constraints.
• Lead crisis management and recovery efforts during material supply disruptions.
• Act as a trusted thought partner to Regional Leadership Teams and EMEA/Global Supply Chain leadership.
• Lead with transparency, resilience, and decisiveness in sophisticated and ambiguous conditions.
• Role-model BD values, ethics, and a One-BD approach across functions and geographies.
• Build strong cross-functional followership without formal authority in a matrix environment.

Qualifications and Requirements

• A minimum of 15 years of progressive supply chain leadership experience in sophisticated, regulated environments, with a preference for MedTech, Pharma, or Healthcare industries.
• Demonstrated experience leading multi-country, culturally diverse regions, including experience with emerging markets.
• A strong background in logistics and end-to-end supply chain execution.
• Proven track record in transformation, standardization, and change leadership within matrix organizations.
• Experience working with mature Integrated Business Planning (IBP) / Sales and Operations Planning (S&OP) operating models.
• Direct experience deploying Lean or BD Excellence-type methodologies.
• Fluency in the Arabic language is a mandatory requirement for this role.

Required Skills

• Supply Chain Execution
• Service Reliability
• Resilient Supply Chain Management
• Compliance Management
• Cost Efficiency Optimization
• Integrated Business Planning (IBP)
• Customer Service Operations
• Order Management
• Logistics and Distribution Management
• Operational Execution
• Market Intelligence Gathering
• Demand Signal Analysis
• Supply Constraint Identification
• Regulatory Risk Assessment
• Inventory Strategy Development
• Working Capital Management
• Forecast Accuracy Improvement
• Tender Management Support
• New Product Launch Support
• Strategic Account Management
• Customer-Centric Supply Chain Practices
• Go-to-Market (GTM) Transformation
• Network Design and Optimization
• 3PL Orchestration and Management
• Market Access Acceleration
• Warehouse Management System (WMS) Proficiency
• Transportation Management System (TMS) Proficiency
• ERP Integration
• Control Tower Integration
• Last-Mile Delivery Excellence
• Performance Management Systems
• Partner Integration Strategies
• Inventory Turns Improvement
• E&O Reduction
• Value Engineering in Logistics
• BD Excellence Deployment
• Lean Methodologies
• Problem-Solving Skills
• End-to-End Visibility Implementation
• Digital Enablement in Supply Chain
• Quality Assurance Principles
• Regulatory Affairs Collaboration
• Trade Compliance and Import/Export Execution
• Broker Governance
• Customs Performance Management
• Crisis Management and Recovery
• Supply Risk Mitigation Strategies
• Critical Thinking
• Execution Rigor
• Comfort Operating in Ambiguity and Volatility
• Ability to Influence Without Direct Authority
• Customer Centricity
• Data-Driven Decision Making
• People Leadership and Talent Development

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia, with the primary work location at the Centria Office Building. BD prioritizes on-site collaboration to foster creativity, innovation, and effective problem-solving. For most roles, a minimum of 4 days of in-office presence per week is required to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements as indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Join BD to find purpose in the possibilities, and discover a culture where you can learn, grow, and thrive. To learn more about BD, visit https://************

About the Role

SAB is seeking a skilled and experienced Reconciliation Center of Excellence Manager to join its Finance department in Riyadh, Saudi Arabia. This full-time position is essential for ensuring the accuracy, timeliness, and integrity of all financial reconciliations across the company. The role involves establishing robust reconciliation policies and processes, overseeing daily operations, and driving continuous improvement initiatives. This is an opportunity to lead a critical finance function, contributing to the company's financial health and compliance, and ensuring alignment with regulatory expectations, including those from SAMA.

Key Responsibilities

• Supervise the overall reconciliation function, ensuring accuracy and timeliness across all company accounts.
• Establish and maintain comprehensive reconciliation policies, processes, and escalation standards.
• Oversee daily, weekly, and monthly reconciliations for high-impact company accounts.
• Support the review and approval of reconciliations, and monitor aging items to ensure prompt issue resolution.
• Ensure that Service Level Agreements (SLAs) and quality targets for reconciliations are consistently achieved.
• Coordinate with Finance, Risk, and Audit teams for control reviews and exception reporting.
• Introduce process improvements and automation initiatives, leveraging systems such as SAP or similar platforms.
• Prepare management reports and dashboards to track and communicate reconciliation performance.
• Ensure alignment with SAMA control and financial reporting expectations.
• Contribute to process improvement and automation activities within the reconciliation function.
• Maintain proper documentation and audit trails for all reconciliation activities.
• Track key performance indicators including review accuracy rate (%), exception closure turnaround time, and the number of recurring discrepancies identified.
• Monitor SLA adherence for all reviewed reconciliations.
• Ensure that bank procedures on General Ledger (GL) controls are appropriately aligned with Group best practices.
• Perform quality checks on GL data to ensure the accuracy and consistency of certification by the line of business.
• Manage and monitor daily HUB and GL exceptions for escalation and resolution, providing technical assistance and guidance to other departments to ensure accuracy in the process.
• Manage the maintenance of GL, Interest, HUB, and ALF (Automated Ledger Feed) data.
• Supervise monthly GL accounts certification closing activities in line with internally developed requirements.
• Monitor and maintain the GL ownership tree with approval authorities as per SAB standards.
• Liaise with internal and external auditors to ensure accounts are prepared in a legally compliant manner.
• Coordinate the successful implementation of auditors' recommendations and report progress to management.
• Manage the department to review and identify Risk Control Analysis (RCA) to ensure proper coverage of all critical activities in line with internal control compliance.
• Generate requisite reports (weekly, monthly, ad-hoc) and ensure timely submission to facilitate decision-making.
• Generate reports on discrepancies and anomalies highlighted in the accounting cycle through ledger maintenance.
• Participate in developing plans, systems, and internal processes as required to govern all aspects of the general ledger function per SAB's established policies.
• Undertake other ad-hoc tasks to strengthen the internal control of the finance department.

Qualifications and Requirements

• Bachelor's degree in Accounting, Finance, or Business Administration.
• 3-5 years of experience in accounting, reconciliation, or financial control.
• A minimum of 2 years in a supervisory or managerial reconciliation role.
• Prior working experience on Oracle, Excel, or custom reconciliation software.
• Solid understanding of reconciliation principles and financial controls.
• Familiarity with IFRS/SOCPA and regulatory compliance in Saudi Arabia.
• Familiarity with banking products and services.
• Holding a professional certification in Accountancy is highly preferable.

Required Skills

• Reconciliation
• Financial Controls
• SAP
• Oracle
• Excel
• IFRS
• SOCPA
• Regulatory Compliance
• Banking Products and Services

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Riyad Bank is seeking a Head of Cards Operation Section to lead and manage all aspects of credit and debit card operations. This role involves overseeing processing, fraud control, chargebacks, and card production to ensure consistent quality and decision-making aligned with the bank's policies and objectives. The Head of Cards Operation Section will be instrumental in formulating and implementing the bank's cards strategy, driving innovation, and ensuring operational excellence across all card products, including credit, debit, prepaid, and acquiring services. This position is based in Riyadh, Saudi Arabia, and offers a full-time opportunity.

Key Responsibilities

• Oversee credit and debit card operations, including processing, fraud control, chargebacks, and card production, ensuring quality and adherence to bank policies.
• Manage the entire cards function and operations, contributing to and leading the implementation of the cards strategy in line with the bank's vision and mission.
• Direct the formulation and evaluation of plans and projects for credit cards, debit cards, prepaid cards, and acquiring services.
• Ensure Cards Operations business adopts cutting-edge innovation and technology.
• Contribute to the development of divisional strategy and ensure its translation and alignment within the departmental strategy.
• Recommend improvements to departmental policy and direct the implementation of procedures and controls for all Credit Card and Debit Card Operations activities.
• Prepare and recommend the Cards Operations department budget, monitoring financial performance against budgets.
• Manage the day-to-day operations of the Cards Operations department, ensuring work processes are implemented as designed and comply with established policies and procedures.
• Ensure adherence to the credit policy and maintain consistent decisions within the credit decision area.
• Manage the performance of cards operations for processing, fraud, chargebacks, and card production to protect the bank and align with agreed-upon SLAs.
• Oversee coordination with retail banking for operational testing of new products in collaboration with external parties.
• Manage all card back-office operations, ensuring efficiency and adherence to pre-agreed standards.
• Ensure error-free processing for all types of transactions.
• Manage relationships with external parties such as MasterCard and Visa concerning disputes, chargebacks, authorization, fraud, and settlement.
• Ensure card operations comply with external parties' compliance rules and guidelines.
• Oversee the processing of card-related entries, including chargebacks, claims, and settlements, ensuring adherence to applicable regulations and bank policies.
• Ensure all card issues requiring immediate action are resolved in a timely manner.
• Closely monitor suspicious transactions and frauds, taking immediate action and escalating to relevant parties.
• Lead the development of cards production processes.
• Manage and enhance the credit card purge process and other operations aimed at cost reduction.
• Collaborate with support, MIS, and external vendors to enhance systems according to consumer finance requirements.
• Ensure effective collaboration with other functions on all business initiatives, new projects, and product launches.
• Assess the impact of changes on people, processes, and systems, and develop communication and awareness initiatives.
• Supervise the preparation of timely and accurate reports to meet Riyadh Bank and departmental requirements.
• Represent the function and actively contribute in various committees and meetings, both internal and external.
• Ensure all staff have clear objectives, regular performance feedback, formal annual appraisals, and individual development plans, with a focus on developing talented Saudi national staff.
• Facilitate the employment, training, and development of Saudi nationals within the organization.

Qualifications and Requirements

• Bachelor's degree in Finance or Business Administration.
• 6-8 years of relevant experience in credit card and consumer finance operations within financial institutions.
• A minimum of 3 years in positions of progressively increasing managerial responsibility.
• Advanced proficiency in English.

Technical Knowledge Areas

• Understanding of the bank's strategy, objectives, products, and services.
• Knowledge of the operations, products, and services of banks and financial institutions.
• Knowledge of the Kingdom of Saudi Arabia banking environment.
• Knowledge of SAMA regulations.
• In-depth knowledge of Credit Card Operations.
• Knowledge of Visa/MasterCard Regulations.
• Knowledge of Bank Credit Risk Policy Manual.
• Knowledge of Retail Banking data security policies and compliance.

Required Skills

• Credit Card Operations
• Debit Card Operations
• Fraud Control
• Chargebacks Management
• Card Production
• Strategy Development
• Policy and Procedure Implementation
• Budget Management
• Day-to-day Operations Management
• Relationship Management (External Parties)
• Change Management
• Reporting
• People Management
• Visa/MasterCard Regulations
• SAMA Regulations
• Bank Credit Risk Policy
• Retail Banking Data Security
• Communication
• Leadership

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

HCLTech is seeking a Security Ops Technical Lead to join its team in Riyadh, Saudi Arabia. This full-time position is responsible for driving cybersecurity best practices and ensuring the comprehensive security of complex operational services within a multi-site organization. The role requires strong leadership and a deep understanding of security technologies and operational workflows.

Key Responsibilities

• Drive Cyber Security industry best practices across the organization.
• Lead a complex portfolio of Security and Operational services in a multi-site environment.
• Take end-to-end ownership of security domains including Identity and Access Management (IAM), Firewalls (Palo Alto, Cisco), Cloud Security, and firewall/NAT policies.
• Manage Tenable and Cloud audit workflows, ensuring compliance and operational efficiency.
• Oversee patching, compliance activities, and support SOC2/NCA audits, including log correlation.
• Plan and organize complex tasks, manage professional teams, and communicate technical subjects effectively to non-technical staff.
• Handle escalated security cases and provide expert guidance to the team during cybersecurity incidents.
• Interpret use cases and configure threat monitoring rules within relevant security toolsets.
• Perform detailed analysis during security incidents to support response procedures.
• Mentor and guide a team of security analysts and incident responders.

Qualifications and Experience

• Proven leadership and team management skills.
• Minimum of 6-8 years of experience in Security Operations.
• At least 3 years of experience in a technical lead role.
• Possession of a relevant security qualification such as CISSP, CISM, GIAC, CEH, or similar.
• Excellent communication skills with the ability to convey complex messages to senior stakeholders.
• Strong diagnostic skills and the ability to analyze technical information from multiple sources.

Technical Skills and Expertise

• Expertise in Cyber Security industry best practices.
• Proficiency in managing Security and Operational services.
• In-depth knowledge of IAM, Firewalls (Palo Alto, Cisco), Cloud Security, and firewall/NAT policies.
• Experience with Tenable and Cloud audit workflows.
• Skills in patching, compliance management, SOC2/NCA audits, and log correlation.
• Ability to plan complex tasks and organize professional teams.
• Capability to communicate technical subjects clearly to non-technical audiences.
• Experience in handling escalated security cases and providing guidance during incidents.
• Proficiency in interpreting use cases and configuring threat monitoring rules.
• Experience in performing analysis during security incidents and supporting response procedures.
• Mentoring skills for security analysts and incident responders.
• Strong knowledge of multiple security technologies including firewalls, proxies, IDS/IPS, and SIEM.
• Solid operational knowledge and architectural understanding of various platforms and Operating Systems in a multi-domain environment.
• Familiarity with Threat Intelligence feeds and related issues.
• Experience with processes for security incident detection and handling.
• Demonstrated experience in delivering enhancements to security controls.
• Exceptional communication and diagnostic skills.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience.

About the Role

Mawhiba is seeking a Customer Experience Unit Manager to lead and develop the organization's customer experience function. This role is critical for enhancing customer journeys, driving satisfaction, and ensuring a consistent customer experience across all touchpoints. The Customer Experience Unit Manager will serve as the voice of the customer, providing feedback, insights, and analysis to support service improvement decisions and strategic initiatives.

Key Responsibilities

• Lead and develop the customer experience function by improving customer journeys, enhancing satisfaction, and ensuring a consistent customer experience across all touchpoints.
• Represent the voice of the customer within the organization and support service improvement decisions through feedback, complaints, surveys, and performance insights.
• Design comprehensive customer journey maps for various customer segments.
• Analyze customer touchpoints across all channels to identify opportunities for enhancement and improvement.
• Develop and implement unified customer experience standards and guidelines to ensure consistency.
• Identify customer experience gaps and collaborate with relevant departments to implement effective solutions.
• Conduct customer satisfaction surveys, including Net Promoter Score (NPS) and other feedback mechanisms.
• Analyze customer feedback, complaints, and observations to pinpoint service challenges and areas for development.
• Prepare detailed Customer Experience (CX) reports, identifying trends, insights, and key performance indicators.
• Provide strategic recommendations to enhance service quality and elevate overall customer satisfaction.
• Lead and manage customer experience improvement initiatives in collaboration with internal stakeholders.
• Support the standardization of service practices across the entire organization.
• Foster and promote a customer-first culture throughout the organization.
• Train and provide ongoing support to frontline employees on best practices in customer service and positive customer interaction.
• Lead, guide, and mentor the customer experience team, fostering a high-performance environment.
• Set clear performance objectives for the team, provide necessary support, and monitor team performance against goals.
• Align team activities and performance with the organization's values and strategic objectives.

Qualifications and Requirements

• Bachelor's degree in Public Relations, Corporate Communication, Business Administration, or a closely related field.
• A minimum of 7 years of total professional experience.
• At least 4 years of dedicated experience in Customer Experience roles.
• A minimum of 2 years of experience in a leadership or management position.
• Demonstrated strong experience in customer journey mapping, touchpoint analysis, NPS implementation and analysis, customer surveys, complaints analysis, CX reporting, and service improvement strategies.

Required Skills

• Customer Journey Mapping
• Touchpoint Analysis
• Net Promoter Score (NPS)
• Customer Surveys and Feedback Analysis
• Complaints Analysis and Resolution
• Customer Experience (CX) Reporting
• Service Improvement Strategies
• Leadership and Team Management
• Customer Experience Design
• Customer Satisfaction Measurement and Enhancement
• Performance Analysis

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a leader with over 10 years of experience in relevant fields, including significant experience in customer experience and leadership.

About the Role

Riyadh Air (RX), headquartered in Riyadh, Saudi Arabia, is establishing itself as a new national airline focused on shaping the future of aviation and enhancing the Kingdom's position as a global hub for trade and travel. As a digitally native airline, Riyadh Air plans to connect the Kingdom to over 100 destinations. We are seeking an experienced aviation logistics leader to join our team as the Manager AOG Desk. This role is central to ensuring aircraft are returned to service promptly and safely by leading Aircraft on Ground (AOG) Desk operations and overseeing spare-parts recovery activities.

Core Responsibilities

The Manager AOG Desk will be responsible for end-to-end AOG coordination, which includes parts sourcing, logistics execution, and managing supplier escalations. A key aspect of this role involves providing real-time communication to stakeholders during operational disruptions. In a high-pressure, time-critical environment, you will prioritize multiple concurrent AOG events, allocate resources effectively, and ensure strict adherence to approved sourcing channels, policies, and procedures. This position requires close collaboration with engineering, maintenance, procurement, logistics providers, and suppliers to achieve rapid and reliable recovery outcomes.

Performance and Improvement

You will define and monitor AOG performance metrics, conduct post-event reviews, and drive continuous improvement initiatives aimed at reducing repeat events, shortening recovery times, and enhancing overall spare-parts readiness. Contribution to AOG budgeting and forecasting, aligned with fleet growth and operational demand, is also a significant part of this role. The ultimate goal is to ensure operational resilience, maintain schedule integrity, and guarantee aircraft availability.

Qualifications and Experience

We are looking for candidates with a degree qualification and a minimum of 7 years of experience leading airline spares, AOG, or logistics teams. Demonstrated exposure to operational control or airline operations environments is essential. You should possess strong hands-on experience managing AOG spare-parts recovery under time-critical conditions, along with proven experience in supplier escalation and logistics execution in similar demanding situations. A solid understanding of inventory control, materials planning, and logistics systems is required, as is experience with compliance-driven processes.

Required Skills and Capabilities

• Ability to make sound decisions under pressure.
• Capability to manage complex, competing priorities.
• Clear communication with senior stakeholders.
• Strong leadership, coordination, and continuous improvement capabilities.
• Proficiency in aviation logistics, spare-parts recovery, and AOG coordination.
• Expertise in parts sourcing, logistics execution, and supplier escalation.
• Skills in prioritizing concurrent AOG events and effective resource allocation.
• Knowledge of compliance with sourcing channels, policies, and procedures.
• Experience in coordinating with engineering, maintenance, procurement, logistics providers, and suppliers.
• Competence in AOG performance metrics management and post-event reviews.
• Experience with AOG budgeting and forecasting.
• Ability to ensure operational resilience, schedule integrity, and aircraft availability.

Job Details

This is a full-time position for the role of Manager AOG Desk at Riyadh Air. The role is based in Riyadh, Riyadh Region. The company requires a minimum of 10 years of relevant experience for this position.

About the Role

Amazon Web Services (AWS) is seeking a dynamic Sales Strategy and Operations Lead for Saudi Arabia to join its team in the Middle East. This role combines hands-on analytics with operational excellence, leveraging data analysis and modeling to support Sales Leaders and their teams. The position is crucial for maintaining business health and driving data-informed decisions across the region. It requires a blend of technical expertise and business acumen to analyze complex datasets from multiple sources, delivering critical reports and specialized business analyses that directly impact decision-making processes.

Role Context and Objectives

The Sales Strategy and Operations team at AWS is dedicated to supporting Sales Leadership and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. This team is responsible for delivering essential "run the business" operational cadences, building new mechanisms to support organizational growth and scale, and driving key organizational initiatives within the sales function.

Key Responsibilities

• Support Sales Leadership and Operational teams in achieving organizational objectives.
• Drive continuous improvements in field productivity.
• Own and deliver "run the business" operational cadences.
• Build new mechanisms to support organizational growth and scale.
• Drive key organizational initiatives within the sales function.
• Utilize data analysis and modeling to support Sales Leaders and their teams.
• Maintain business health and drive data-informed decisions across the region.
• Analyze complex datasets from multiple sources, combining technical expertise with business acumen.
• Deliver reports and conduct specialized business analyses that directly impact decision-making processes.

Qualifications and Experience

• A Bachelor's degree or equivalent.
• 10+ years of experience with Microsoft Excel for data manipulation and analysis.
• Proven experience developing and implementing systems and tools for CRM, variable compensation, revenue reporting, forecasting, and Salesforce automation.
• Experience defining, refining, and implementing sales processes, procedures, and policies.
• Experience using Salesforce or other CRM tools.
• Experience using Business Intelligence (BI) tools.
• Demonstrated experience presenting to senior leadership.

Location and Work Type

This full-time position is based in Riyadh, Saudi Arabia.

About the Role

Accenture Middle East is seeking a Cyber Readiness & Crisis Senior Manager to join its team in Riyadh, Saudi Arabia. As a global professional services company, Accenture offers a wide range of services in strategy, consulting, interactive, technology, and operations, with extensive digital capabilities. The Security practice is a rapidly growing area within the business, with significant expansion plans. The global Cyber Investigation and Forensic Response (CIFR) practice is expanding to deliver incident response services to enterprise customers. This role provides an opportunity to build a career within an innovative culture focused on shared success and diverse thinking.

You will be part of a specialized team within Accenture Security CIFR, responding to major data breaches globally and conducting cyber threat hunting in complex business environments. Utilizing various tools and Digital Forensic and Incident Response (DIFR) techniques, you will work in a fast-paced, collaborative environment with a diverse team dedicated to providing expert incident response services to Accenture customers. This position requires individuals who can engage with C-suite executives and guide senior leadership in developing strategies for robust security and enterprise resilience capabilities. Deep industry expertise is crucial for understanding client needs and advising executives on strategies within the incident response landscape.

Key Responsibilities

• Lead incident response engagements, coordinating on-site and remote investigations.
• Identify and investigate intrusions to determine causes and the extent of breaches.
• Conduct data collection, host and network digital forensics, log analysis, and malware analysis using DIFR techniques, including EDR solutions and threat intelligence.
• Lead threat hunting engagements.
• Perform incident response within various Cloud platforms.
• Identify attacker Tactics, Techniques, and Procedures (TTPs) to develop indicators of compromise.
• Develop and implement dynamic remediation plans in conjunction with incident response engagements.
• Author comprehensive client reports detailing investigative findings.
• Communicate effectively with customers, stakeholders, and legal counsel on technical and strategic matters throughout the engagement lifecycle.
• Support Accenture leadership in scoping engagements with methodical approaches based on customer requirements.
• Mentor and train CIFR team members.
• Contribute to the global practice by developing and maintaining service offerings.

Qualifications and Requirements

• Strong knowledge of incident response, digital forensics, and cyber incident investigation processes.
• Familiarity with common DFIR toolsets.
• DFIR-related knowledge of Microsoft Windows, GNU/Linux, and MacOS operating systems.
• Experience with Threat Hunting on both endpoint and network levels.
• Ability to identify attacker TTPs and develop indicators of compromise.
• Understanding of attacker eradication, and improvements to monitoring and protection capabilities.
• Experience developing and implementing dynamic remediation plans for customers.
• Understanding of enterprise environments and their functionality.
• Knowledge of common malware types, behaviors, and infection vectors.
• Ability to lead a team of investigators during demanding engagements, including client interaction.
• Excellent project management and client-facing communication skills.
• Experience with Cloud environments.
• Experience with OT and ICS environments.
• Knowledge of scripting and programming languages.
• Experience with reverse engineering and sandboxing technologies.
• Relevant degree in computing/IT.
• Possession of security certifications such as GREM, GCFE, GCFA, CEH, GCIH, or equivalent.
• Minimum 5 years of DFIR experience.

Required Skills and Expertise

• Incident Response
• Digital Forensics
• Cyber Incident Investigation
• DFIR Toolsets
• Operating Systems: Microsoft Windows, GNU/Linux, MacOS
• Threat Hunting (Endpoint and Network)
• Attacker Tactics, Techniques, and Procedures (TTPs) Identification
• Indicators of Compromise Development
• Remediation Plan Development and Implementation
• Enterprise Environment Understanding
• Malware Analysis and Infection Vector Understanding
• Team Leadership in Investigations
• Client Interaction
• Project Management
• Client-Facing Communication
• Cloud Environments
• Operational Technology (OT) and Industrial Control Systems (ICS) Environments
• Scripting and Programming Languages
• Reverse Engineering and Sandboxing Technologies
• Security Certifications (*, GREM, GCFE, GCFA, CEH, GCIH)
• Data Collection
• Host and Network Digital Forensics
• Log Analysis
• Malware Analysis
• Living-of-the-Land Techniques
• EDR Solutions and Threat Intelligence Application
• Threat Hunting Engagement Leadership
• Incident Response in Cloud Platforms
• Client Report Authoring
• Customer Interface (Technical and Strategic)
• Mentoring and Training Team Members
• Service Offering Development and Maintenance

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. You will be part of a dynamic team within Accenture's Cyber Investigation and Forensic Response (CIFR) practice, working in a fast-paced, highly collaborative environment with a diverse team.