Full-time Registrar Jobs for High School Graduates in Riyadh

More than 70 Full-time Registrar Jobs for High School Graduates in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!



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Controller-Rooms

Controller-Rooms

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and guest-focused Controller-Rooms to join their dynamic team. This full-time, non-management position is an opportunity for individuals with less than one year of experience to begin their career in hotel operations. The Controller-Rooms will play a crucial role in ensuring seamless guest experiences from check-in to check-out, contributing to the hotel's reputation for exceptional service.

W Hotels aims to ignite travelers' curiosity and expand their worlds, drawing inspiration from new faces and experiences. The brand is known for reinventing luxury globally through its unique culture and service philosophy of "Whatever/Whenever."

Key Responsibilities

  • Assign rooms according to guest requests and preferences whenever possible.
  • Pre-register designated guests and prepare key packets.
  • Organize and coordinate check-in and pre-registration procedures for arriving groups.
  • Review, track, and accommodate requests for room or check-out changes when possible, communicating status to appropriate staff.
  • Confirm reservations and cancellations.
  • Review out-of-order rooms daily.
  • Ensure rates match market codes and document any exceptions.
  • Verify and adjust billing for guests.
  • File guest paperwork or documentation.
  • Process all guest check-ins and check-outs.
  • Activate room keys.
  • Secure valid payment.
  • Identify any over-commitments.
  • Perform duplicate reservation checks and block rooms accordingly.
  • Run daily reports to monitor operations.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Follow all company policies and procedures.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs, assisting individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Answer telephones using appropriate etiquette.
  • Coordinate tasks and work effectively with other departments.
  • Serve as a departmental role model.
  • Develop and maintain positive working relationships with others and support the team to reach common goals.
  • Comply with quality assurance standards.
  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • Less than 1 year of related work experience.
  • No supervisory experience required.
  • No specific licenses or certifications are required.

Required Skills

  • Guest Request Management
  • Reservation Confirmation
  • Billing Verification
  • Payment Processing
  • Report Generation
  • Guest Relations
  • Adherence to Company Policies
  • Maintaining Professional Appearance
  • Confidentiality
  • Asset Protection
  • Upholding Guest Service Standards
  • Effective Communication (Verbal and Written)
  • Accurate Written Documentation
  • Professional Telephone Etiquette
  • Interdepartmental Coordination
  • Teamwork and Collaboration
  • Quality Assurance
  • Proficiency with Computer Systems
  • Familiarity with POS Systems

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is committed to being an equal opportunity employer, valuing the unique backgrounds of all associates and promoting non-discrimination on any protected basis, including disability and veteran status.

breifcase0-1 years

locationRiyadh

35 minutes ago
Welcome Ambassador

Welcome Ambassador

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to join their Rooms & Guest Services Operations team. This full-time, non-management position is responsible for creating memorable arrival and departure experiences for guests. As a Guest Arrival Expert, you will be empowered to take initiative, deliver a wide range of services, and ensure each guest interaction contributes to a seamless stay.

W Hotels aims to ignite travelers' curiosity and broaden their worlds by offering experiences that open doors and minds. The brand is known for its adaptable spirit, reinventing luxury worldwide. The service philosophy, "Every Need / Anytime," brings guests' passions to life. W Hotels is part of the Marriott International portfolio.

Key Responsibilities

  • Deliver a range of services to guide guests through their arrival and departure experiences.
  • Take initiative to ensure guest satisfaction from start to finish.
  • Process operational needs efficiently.
  • Address guest requests promptly and effectively.
  • Complete necessary reports accurately.
  • Share highlights of the local area with guests.
  • Ensure transactions feel like a natural part of the guest experience.
  • Contribute to creating a safe workplace.
  • Follow company policies and procedures.
  • Maintain confidentiality of guest and company information.
  • Protect company assets.
  • Uphold quality standards in all guest interactions and operations.
  • Ensure uniform, personal appearance, and communications are professional.
  • Stand, sit, or walk for extended periods.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Move, lift, carry, push, pull, and place objects weighing more than 75 pounds with assistance.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • No prior related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Guest Arrival
  • Guest Services
  • Customer Service
  • Communication
  • Problem-Solving

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. Experience required is 0-1 years. The job category is Rooms & Guest Services Operations.

Marriott International is an equal opportunity employer committed to diversity and inclusion. They foster an environment where associates' unique backgrounds are valued and celebrated, and are committed to non-discrimination on any protected basis.

breifcase0-1 years

locationRiyadh

about 2 hours ago
Welcome Ambassador

Welcome Ambassador

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. This role is key to setting the tone for guest stays, ensuring each individual feels welcomed and valued from entry to exit. The Welcome Ambassador contributes to crafting the unique experiences that define the W Hotels brand.

This is a full-time, non-management position focused on delivering a range of services to guide guests through their arrival and departure processes. The role involves proactively addressing operational needs, fulfilling guest requests, completing reports, and sharing local area insights, all while ensuring guest interactions are professional and contribute to a memorable experience.

Key Responsibilities

  • Deliver services to guide guests through arrival and departure processes.
  • Take initiative to ensure guest satisfaction throughout their stay.
  • Process operational needs efficiently.
  • Address and fulfill guest requests promptly and professionally.
  • Complete required reports accurately.
  • Share highlights of the local area with guests.
  • Ensure all guest interactions are professional and contribute to a memorable experience.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • No specific work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Ability to move, lift, carry, push, pull, and place objects weighing more than 75 pounds with assistance.
  • Commitment to creating a safe workplace.
  • Adherence to company policies and procedures.
  • Maintenance of confidentiality.
  • Protection of company assets.
  • Upholding quality standards.
  • Maintaining a professional uniform, personal appearance, and communications.

Required Skills

  • Guest Arrival Experience
  • Guest Departure Experience
  • Handling Guest Requests
  • Knowledge of Local Area Highlights
  • Maintaining a Professional Appearance
  • Professional Communication

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires 0-1 year of experience. W Hotels is committed to being an equal opportunity employer, valuing the diverse backgrounds of its associates and fostering an inclusive environment.

breifcase0-1 years

locationRiyadh

about 2 hours ago
Receptionist

Receptionist

📣 Job AdNew

IMbright

SR 5,500 / Month dotFull-time

About the Role

IMbright, a center in Riyadh specializing in cognitive training and performance development for children and young adults, is seeking a Receptionist. The company is dedicated to transforming learning experiences through internationally accredited programs tailored to local needs, focusing on enhancing critical thinking, memory, focus, and processing skills. This full-time, on-site role is integral to the smooth daily operations of the center, ensuring an efficient and welcoming environment for clients and staff.

The Receptionist will serve as the primary point of contact for clients and will manage administrative tasks, coordinate schedules, and maintain organizational efficiency. This position is based at IMbright's Riyadh location: 6830 Uthman Ibn Affan Branch Rd, Alizdihar District, Riyadh, SA 12485.

Key Responsibilities

  • Welcome and assist clients with a professional and friendly demeanor.
  • Schedule and coordinate appointments for training sessions and consultations.
  • Follow up on training sessions and monitor student attendance.
  • Monitor the attendance of trainers and students to ensure operational continuity.
  • Respond promptly and professionally to client inquiries via phone and in person.
  • Oversee the daily operations of the center to ensure smooth functioning and efficiency.
  • Provide comprehensive general administration support to the team.

Qualifications and Requirements

  • Must be of Saudi Nationality.
  • Possess a Bachelor’s degree or diploma in Management or a related field.
  • Fluent in both spoken and written Arabic and English.
  • Proficient in using office software, including MS Office Suite (Excel, Word, Outlook).
  • Previous experience in an office environment is required.

Required Skills

  • Strong communication skills and a commitment to adhering to working hours.
  • Excellent organizational, time management, and multitasking abilities.
  • Demonstrated leadership, problem-solving, and decision-making skills, particularly relevant to staff coordination and operational challenges.
  • Keen attention to detail and the ability to handle confidential information with utmost professionalism.

Work Schedule and Compensation

This is a full-time, on-site position based in Riyadh, Saudi Arabia.

Working Hours:

  • Sunday to Thursday: 1:00 PM – 9:00 PM
  • Saturday: 9:00 AM – 5:00 PM

Salary:

  • A monthly salary of SAR 5,500 is offered, which is inclusive of insurance, fees, transportation, and housing.
  • Additional financial incentives and performance-based bonuses may be available.

Please note that both the working hours and the salary for this position are fixed and non-negotiable. Candidates who find these terms unsuitable are kindly requested not to apply.

breifcase0-1 years

locationRiyadh

3 days ago
Office Administrator Riyadh

Office Administrator Riyadh

📣 Job AdNew

LivaNova

Full-time

About the Role

LivaNova is seeking a highly organized, proactive, and detail-oriented Office Administrator to oversee the daily administrative operations of its new office in Riyadh, Saudi Arabia. This role is central to ensuring a smooth and efficient work environment, managing office resources, supporting staff, and contributing to a positive workplace culture. The successful candidate will play a key role in the foundational operations of the Riyadh office.

Key Responsibilities

  • Provide office leadership and comprehensive administrative support to the team.
  • Handle a wide variety of administrative support activities, including business-sensitive and confidential information.
  • Manage day-to-day office operations to ensure a well-organized and professional environment.
  • Coordinate and oversee administrative tasks such as scheduling, office supplies management, mail handling, and record-keeping.
  • In coordination with HR, manage employment contracts through the online portal and maintain employee visa and work permit documentation.
  • Manage the monthly payroll process in collaboration with HR and Finance departments.
  • Supervise and support administrative staff and office reception as needed.
  • Act as the primary point of contact for office vendors, service providers, and building management.
  • Maintain and manage office budgets, expenses, and petty cash.
  • Assist with the onboarding of new employees, including workstation setup and orientation.
  • Organize company events, meetings, and team-building activities.
  • Ensure compliance with health and safety regulations and company policies.
  • Manage calendars, prepare reports, and support senior management with administrative tasks.
  • Monitor office efficiency and implement improvements where necessary.

Qualifications and Requirements

  • Proven experience as an Office Administrator, Administrative Specialist, or in a similar role.
  • Fluency in both Arabic and English is essential.
  • Excellent organizational and multitasking abilities.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and other relevant office management tools.
  • Ability to handle sensitive information with the utmost confidentiality and professionalism.
  • A problem-solving mindset with a keen attention to detail.
  • Willingness and ability to work a flexible schedule when necessary.
  • Demonstrated knowledge and understanding of compliance topics.
  • A Bachelor's degree from an accredited university or college, or a high school diploma.

Required Skills

  • Office Leadership
  • Administrative Support
  • Handling Business-Sensitive and Confidential Information
  • Office Operations Management
  • Scheduling
  • Office Supplies Management
  • Mail Handling
  • Record-Keeping
  • Employment Contract Management
  • Visa/Work Permit Management
  • Payroll Process Management
  • Supervising Administrative Staff
  • Vendor Management
  • Office Budget Management
  • Expense Management
  • Petty Cash Management
  • Onboarding New Employees
  • Event Organization
  • Meeting Organization
  • Team-Building Activity Organization
  • Health and Safety Compliance
  • Company Policy Compliance
  • Calendar Management
  • Report Preparation
  • Office Efficiency Monitoring
  • Process Improvement
  • Organizational Skills
  • Multitasking Abilities
  • Written Communication Skills
  • Verbal Communication Skills
  • Microsoft Office Suite Proficiency
  • Other Office Management Tools Proficiency
  • Confidentiality
  • Professionalism
  • Problem-Solving Skills
  • Attention to Detail
  • Flexible Schedule Availability
  • Knowledge of Compliance Topics

Work Environment and Details

This is a full-time position for an Office Administrator at LivaNova, located in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. The position involves overseeing the daily administrative operations of the office, ensuring a professional and efficient workplace.

breifcase0-1 years

locationRiyadh

3 days ago
Concierge (Saudi Only)

Concierge (Saudi Only)

📣 Job AdNew

Mövenpick Hotels & Resorts

Full-time

About the Role

Mövenpick Hotels & Resorts is seeking a dedicated Concierge to join the team at Mövenpick Hotel & Residences Riyadh. This role is integral to serving as a hotel ambassador, ensuring guests receive exceptional assistance and that their needs are met with professionalism and efficiency. The Concierge will be a primary point of contact for guests seeking information and services, contributing to the overall guest experience.

Key Responsibilities

  • Maintain comprehensive knowledge of hotel facilities, current activities, promotions, and events to provide accurate information to guests.
  • Assist guests with a wide range of requests, aiming to fulfill diverse and challenging needs.
  • Coordinate and fulfill guest requirements by managing a network of service providers.
  • Ensure availability of printed materials such as brochures for local attractions, sister hotels, restaurants, and city maps.
  • Facilitate guest requests for dining, entertainment, recreation, tours, transportation, florists, doctors, dentists, and childcare.
  • Respond to all guest queries with a helpful attitude.
  • Develop and maintain guest preference records and guest history to personalize stays.
  • Follow up on all concierge endorsements to ensure their timely and complete resolution.
  • Manage the handling, delivery, retrieval, and storage of guest luggage, messages, and parcels.
  • Demonstrate transparency and responsibility in all financial matters.
  • Uphold integrity and trustworthiness within the team.
  • Promote and adhere to a safe work environment.
  • Champion a work environment that is service-driven and results-driven.
  • Strictly follow all departmental Standard Operating Procedures (SOPs), including all safety policies.

Qualifications and Requirements

  • Must be a Saudi national.

Required Skills

  • Exceptional guest assistance and information provision capabilities.
  • Proficiency in service coordination and managing diverse guest requests.
  • Strong record-keeping and organizational skills.
  • Experience or aptitude for luggage handling.
  • Demonstrated financial responsibility and accountability.
  • High levels of integrity and trustworthiness.
  • Commitment to promoting safety in the workplace.
  • A strong service orientation and a results-driven approach.
  • Ability to adhere to Standard Operating Procedures (SOPs).

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role is suitable for individuals with 0-1 year of experience looking to build a career in the hospitality industry.

breifcase0-1 years

locationRiyadh

3 days ago
Office Administrator

Office Administrator

📣 Job AdNew

MillerKnoll

Full-time

About the Office Administrator Role

MillerKnoll is seeking a dedicated Office Administrator to join our team in Riyadh, Saudi Arabia. This role is essential for providing comprehensive sales and administrative support to the KSA-based sales team, ensuring the smooth day-to-day operations of the entity, and maintaining a well-presented showroom. The Office Administrator will serve as the backbone of our KSA operations, managing back-of-house functions and contributing to an exceptional customer experience, aligning with MillerKnoll's purpose to design for the good of humankind.

Key Responsibilities

  • Provide comprehensive sales and administrative support to the KSA-based sales team.
  • Manage all back-of-house functions and support the daily operations of the KSA entity, including office-related activities.
  • Handle incoming calls and emails directed to MillerKnoll KSA, ensuring timely and professional responses.
  • Maintain high service standards across all touchpoints to ensure an exceptional customer experience.
  • Oversee daily office requirements, including the purchasing of supplies, stationery, CMF materials, software, and miscellaneous equipment.
  • Coordinate local and international shipments using the FedEx software manager.
  • Act as the primary point of contact for the IT department regarding office-related IT issues.
  • Assist with hotel and travel arrangements for the team as required.
  • Maintain an up-to-date log of monthly attendance and annual leave records in Excel and share it with the Administration Manager.
  • Support Dealers and Market Managers with project tracking and CRM activities.
  • Manage company portal activities and deliver administrative assistance to Dealers and Market Managers as required.
  • Navigate government and company portals to ensure the smooth issuance of PRO/GRO requests.
  • Collaborate with local service partners to facilitate required processes relating to MillerKnoll KSA.
  • Ensure the showroom is well presented at all times.

Qualifications and Requirements

  • A good level of education is essential.
  • Excellent spoken and written English is required.
  • Fluency in verbal and written Arabic is preferred.
  • Previous experience in administration or sales support is necessary.
  • The ability to communicate effectively at all levels, both by telephone and face-to-face.
  • Proficiency in computer skills, including Microsoft Word, Excel, and email.
  • Strong organizational skills are essential.
  • A good level of financial awareness is required.
  • A professional, friendly, and confident demeanor.
  • Must be well-presented and smartly dressed.
  • Ability to keep the work area tidy at all times.
  • Capability to deal with irate customers with confidence and maintain a calm approach during stressful situations.
  • Willingness to work on own initiative.
  • Flexibility in approach and working style.
  • A mature attitude is essential.

Required Skills

  • Sales Support
  • Administrative Support
  • Customer Service
  • Purchasing
  • Shipment Coordination
  • IT Support (Office Related)
  • Travel Arrangements
  • Record Keeping
  • Project Tracking
  • CRM (*********** experience preferred)
  • Company Portal Management
  • PRO/GRO Request Processing
  • Effective Communication
  • Microsoft Word
  • Microsoft Excel
  • Email Management
  • Organization
  • Financial Awareness

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a proactive individual who can manage daily office needs and support the sales team effectively. The company values sustainability, equity, and beauty in its operations.

breifcase0-1 years

locationRiyadh

3 days ago
RECEPTIONIST - Tamayyaz

RECEPTIONIST - Tamayyaz

📣 Job AdNew

Novotel Hotels

Full-time

About the Role

Novotel Hotels announces its need to hire a Receptionist in the "Differentiation" department to join the team in Riyadh, Saudi Arabia. As the first point of contact in the organization, you will play a key role in providing a welcoming environment for visitors, clients, and employees. This position requires exceptional organizational skills, strong communication abilities, and a commitment to providing excellent customer service in a fast-paced office environment.

Key Tasks and Responsibilities

  • Welcome visitors, clients, and employees professionally and courteously.
  • Answer incoming phone calls and direct them to the appropriate departments or individuals.
  • Schedule and manage appointments using scheduling software while maintaining accurate calendars.
  • Maintain the reception area in an organized, clean, and professional manner.
  • Perform administrative tasks including mail distribution, data entry, and document management.
  • Provide information about company services and direct inquiries to the relevant departments.
  • Manage visitor logs and ensure compliance with security protocols.
  • Support office operations by assisting with general administrative tasks as needed.
  • Handle correspondence and maintain the confidentiality of sensitive information.
  • Demonstrate professional communication standards in all interactions, both verbal and written.

Qualifications and Requirements

  • Proven experience in a reception, customer service, or similar role requiring direct public interaction.
  • Excellent verbal and written communication skills in English.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office applications and phone systems.
  • Ability to multitask and prioritize in a busy work environment.
  • Professional demeanor with a friendly and empathetic approach to customers.
  • Ability to remain calm and handle multiple inquiries simultaneously.
  • Strong interpersonal skills and the ability to work collaboratively with diverse teams.

Core Skills

  • Reception
  • Customer Service
  • Organizational Skills
  • Communication (Verbal and Written)
  • Microsoft Office Suite
  • Phone System Operation
  • Scheduling Software Proficiency
  • Appointment Management Systems
  • Interpersonal Skills

Additional Information

Company: Novotel Hotels

Job Title: Receptionist - Differentiation

Location: Riyadh, Riyadh Region, Saudi Arabia

Required Experience: 0-1 year

Job Type: Full-time

Preferred Qualifications: Proficiency in both Arabic and English is preferred. Experience with scheduling software and appointment management systems is also preferred.

Work Environment: [Information about the team, hotel, or workplace culture will be included here, reflecting the specific environment.]

Note: Adjustments may be made according to specific local or legal requirements, such as work permits.

Our Commitment to Diversity and Inclusion: We are an inclusive company, and our goal is to attract, retain, and develop a diverse workforce.

breifcase0-1 years

locationRiyadh

3 days ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a dedicated Telephone Operator to join its team in Riyadh, Saudi Arabia. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally, aligning with W Hotels' mission to "ignite curiosity, expand worlds" and encourage guests to live life to the fullest.

W Hotels is committed to fostering an environment that opens doors and minds, valuing new perspectives and experiences. The company's core philosophy, "Whatever/Whenever," guides the team in transforming guest passions into reality by offering services at any moment. Individuals with an original, innovative spirit and a forward-thinking mindset are invited to join the global team and develop professionally.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns.
  • Operate the telephone switchboard station efficiently.
  • Process guest requests for wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Advise guests of any messages received.
  • Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate/deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests with technical problems to the provider's customer support line.
  • Test communications equipment regularly to ensure it is functioning properly.
  • Respond to special requests from guests with unique needs.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed.
  • Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs, assisting individuals with disabilities.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
  • Comply with quality assurance expectations and standards.

Physical Demands

  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications

  • High school diploma or *** equivalent.

Required Skills

  • Telephone Operations
  • Guest Service
  • Communication
  • Problem-Solving
  • Customer Support

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company values the unique backgrounds of its associates and fosters an environment where all are welcomed and provided with access to opportunity. Discrimination is not practiced on any protected basis, including disability, veteran status, or other legally protected grounds.

breifcase0-1 years

locationRiyadh

about 2 hours ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is an entry-level opportunity within the hospitality industry. As the primary point of contact for many guests, the Telephone Operator plays a key role in ensuring a positive guest experience.

Key Responsibilities

  • Answer, record, log, and process all incoming guest calls, requests, questions, or concerns efficiently and professionally.
  • Operate the hotel's telephone switchboard station to manage all incoming and outgoing calls.
  • Process guest requests for services such as wake-up calls, call screening, do not disturb settings, call forwarding, conference calls, TDD relay calls, and handling calls from non-registered guests.
  • Inform guests of any messages received for them.
  • Monitor busy or unanswered lines, providing updates to callers on hold and offering to take messages.
  • Receive, record, and relay messages accurately, completely, and legibly to the appropriate individuals.
  • Activate and deactivate guest room message lights as required.
  • Assist guests by providing instructions on internet access and transferring guests with technical difficulties to the internet provider's customer support.
  • Test communications equipment regularly to ensure proper functioning.
  • Respond to special requests from guests with unique needs with attentiveness and care.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems promptly.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed to assist guests.
  • Adhere to all company policies and procedures, reporting any accidents, injuries, or unsafe work conditions to management.
  • Maintain a clean and professional uniform and personal appearance at all times.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities, ensuring their needs are met with respect and professionalism.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • No prior related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required for this role.

Required Skills

  • Excellent communication skills, both verbal and written.
  • Strong customer service orientation with a focus on guest satisfaction.
  • Proficiency in telephone operations and handling multiple lines.
  • Competence in computer operations and using relevant systems.

Work Location and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. The job number for this opening is 26071723, and it falls under the Job Category of Rooms & Guest Services Operations.

Marriott International is committed to being an equal opportunity employer and fostering an environment where the unique backgrounds of associates are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

about 3 hours ago
Controller-Rooms

Controller-Rooms

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and detail-oriented Controller-Rooms to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals looking to begin their career in the hospitality industry, requiring less than one year of related work experience. The Controller-Rooms will be instrumental in ensuring smooth guest experiences from arrival to departure, managing room allocations, and verifying billing accuracy.

Key Responsibilities

  • Assign rooms based on guest requests and preferences whenever feasible.
  • Pre-register designated guests and prepare key packets.
  • Organize and coordinate check-in and pre-registration processes for arriving groups.
  • Review, track, and accommodate requests for room or check-out changes when possible, communicating status to relevant staff.
  • Confirm reservations and cancellations.
  • Review out-of-order rooms on a daily basis.
  • Ensure rates align with market codes and document any exceptions.
  • Verify and adjust guest billing.
  • File guest paperwork or documentation.
  • Process all guest check-ins and check-outs.
  • Activate room keys.
  • Secure valid payment.
  • Identify any over-commitments.
  • Perform duplicate reservation checks and block rooms accordingly.
  • Run daily reports to monitor operations.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Adhere to all company policies and procedures.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Answer telephones using appropriate etiquette.
  • Coordinate tasks and work with other departments.
  • Serve as a departmental role model.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals.
  • Comply with quality assurance standards.
  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • Less than 1-year of related work experience.
  • No supervisory experience required.
  • No specific licenses or certifications are required.

Required Skills

  • Guest Request Management
  • Reservation Management
  • Billing Verification
  • Customer Service
  • Communication
  • Teamwork
  • Computer Systems Operation

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

breifcase0-1 years

locationRiyadh

about 1 hour ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and customer-focused Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position offers an opportunity for individuals with 0-1 years of experience to begin their career in the hospitality industry. The Telephone Operator will serve as the primary point of contact for guests, ensuring all their communication needs are met efficiently and professionally.

Key Responsibilities

  • Attend to, register, note, and process all guest calls, requests, inquiries, or concerns.
  • Operate the switchboard terminal.
  • Process guest requests for wake-up calls, call identification, do not disturb settings, call forwarding, conference calls, calls via Telecommunications Device for the Deaf (TDD), and calls from unregistered guests.
  • Inform guests of any messages they have received.
  • Monitor busy or unanswered lines, maintaining contact with guests on hold to update their status and offering to take messages.
  • Receive, record, and transmit messages accurately, completely, and legibly.
  • Activate and deactivate guest room indicator lights as appropriate.
  • Assist guests with internet access issues, transferring them to the service provider's customer support line when necessary.
  • Test communication equipment to ensure it is functioning properly.
  • Attend to special requests from guests with exceptional needs.
  • Contact the appropriate person or department as needed to resolve guest calls, requests, or issues.
  • Follow up with guests to ensure their requests or issues have been resolved to their complete satisfaction.
  • Dispatch bell staff or service personnel as required.
  • Comply with all company policies and procedures, reporting accidents, injuries, and unsafe working conditions to the manager.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Greet and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Thank guests with genuine appreciation and assist individuals with disabilities.
  • Speak with others using clear and professional language, and answer telephones using appropriate protocol.
  • Cultivate and maintain positive working relationships with others and support the team to achieve common goals.
  • Adhere to quality assurance expectations and standards.

Qualifications and Requirements

  • High school diploma or equivalent certificate from a General Educational Development (GED) program.
  • No prior work experience required.
  • No supervisory experience required.
  • No specific licenses or certifications are required.

Required Skills

  • Telephone operation and communication.

Work Environment and Physical Demands

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. Physical demands include standing, sitting, or walking for extended periods, and the ability to move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. The role also involves entering and locating information using computers and/or Point of Sale (POS) systems. Reasonable requests from supervisors for other duties will also be performed.

W Hotels is part of Marriott International, committed to providing equal opportunities and fostering an environment where diversity is valued. The company's mission is to awaken curiosity and expand worlds, offering a place to enjoy life, open doors, and minds, inspired by new faces and experiences, with a core spirit of being ready-for-anything and reinventing luxury norms worldwide through the "Whatever/Whenever" service philosophy.

breifcase0-1 years

locationRiyadh

about 2 hours ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a Telephone Operator to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their needs are addressed efficiently and professionally.

W Hotels is committed to embracing new experiences and delivering exceptional service. Our approach focuses on providing "Whatever/Whenever" service with passion. We encourage individuals with a unique vision and innovative spirit to join our team and develop their potential.

Key Responsibilities

  • Handle, record, log, and process all guest calls, requests, questions, or concerns.
  • Operate the telephone switchboard station effectively.
  • Process guest requests, including wake-up calls, call screening, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Inform guests of any messages received.
  • Monitor busy or unanswered lines, provide updates to callers on hold, and offer to take messages.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate and deactivate guest room message lights as required.
  • Assist guests with internet access instructions and transfer those with internet issues to the provider's customer support.
  • Regularly test communications equipment to ensure proper functionality.
  • Respond to special requests from guests with specific needs.
  • Contact the appropriate individual or department to resolve guest calls, requests, or problems.
  • Follow up with guests to confirm satisfaction with resolved requests or problems.
  • Dispatch bell staff or valet staff when necessary.
  • Adhere to all company policies and procedures.
  • Report accidents, injuries, and unsafe working conditions to management.
  • Maintain a clean and professional uniform and personal appearance at all times.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guest service needs, including assisting individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Communicate clearly and professionally with others and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships and support team goals.
  • Comply with quality assurance expectations and standards.
  • Perform duties that require standing, sitting, or walking for extended periods.
  • Enter and retrieve information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • No specific work experience is required for this role.
  • No supervisory experience is necessary.
  • No specific licenses or certifications are required.

Required Skills

  • Strong communication skills.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. Marriott International is an equal opportunity employer committed to diversity and inclusion, valuing the unique backgrounds of all associates and providing access to opportunity.

breifcase0-1 years

locationRiyadh

about 2 hours ago
Controller-Rooms

Controller-Rooms

📣 Job AdNew

W Hotels

Full-time

About the Controller-Rooms Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and detail-oriented Controller-Rooms to join their dynamic team. This full-time, non-management position is suitable for individuals with less than one year of related work experience looking to start a career in the hospitality industry. As a Controller-Rooms, you will be instrumental in ensuring seamless guest experiences by managing room assignments, check-in/check-out processes, and guest satisfaction, aligning with W Hotels' "Whatever/Whenever" service culture.

Key Responsibilities

  • Assign rooms based on guest requests and preferences whenever possible.
  • Pre-register designated guests and prepare key packets.
  • Organize and coordinate check-in and pre-registration procedures for arriving groups.
  • Review, track, and accommodate requests for room or check-out changes when feasible, communicating status to appropriate staff.
  • Confirm reservations and cancellations.
  • Review out-of-order rooms on a daily basis.
  • Ensure room rates align with market codes and document any exceptions.
  • Verify and adjust guest billing.
  • File guest paperwork or documentation.
  • Process all guest check-ins and check-outs.
  • Activate room keys.
  • Secure valid payment.
  • Identify any over-commitments.
  • Perform duplicate reservation checks and block rooms accordingly.
  • Run daily reports to monitor operations.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Adhere to all company policies and procedures.
  • Maintain a clean and professional uniform and personal appearance.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs, including assisting individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Communicate with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Answer telephones using appropriate etiquette.
  • Coordinate tasks and work effectively with other departments.
  • Serve as a departmental role model.
  • Develop and maintain positive working relationships with others and support the team to reach common goals.
  • Comply with quality assurance standards.
  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • Less than 1 year of related work experience.
  • No supervisory experience required.
  • No specific licenses or certifications are required for this role.

Required Skills

  • Effective communication skills, both verbal and written.

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

W Hotels, part of Marriott International, is committed to being an equal opportunity employer, fostering an environment where unique backgrounds are valued and celebrated. We are dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

34 minutes ago
Administrative Assistant - Saudi

Administrative Assistant - Saudi

📣 Job AdNew

Moelis & Company

Full-time

About the Role

Moelis & Company is seeking a driven and passionate Administrative Assistant to join our team in Riyadh, Saudi Arabia. This full-time position offers an opportunity to contribute to a dynamic professional services environment by supporting daily office operations, client interactions, and the seamless functioning of the banking team. The role requires a proactive approach, strong organizational abilities, and excellent communication skills to manage a variety of administrative tasks.

Key Responsibilities

  • Greet clients and visitors in a friendly and courteous manner, ensuring a positive first impression.
  • Maintain the cleanliness and tidiness of the reception area.
  • Prepare refreshments for guests.
  • Collect mail from the * Box and distribute it to the relevant personnel.
  • Answer incoming calls, direct them to the appropriate person, or take messages and relay them accurately.
  • Monitor and order pantry and office supplies to ensure adequate stock levels.
  • Proactively support client activities and requirements, liaising with clients to take messages, pass on information, handle simple queries, and assist with client events.
  • Manage diaries, coordinate and schedule meetings, reserve conference rooms, and set up conference calls.
  • Manage client contacts and inboxes for Bankers.
  • Perform photocopying and scanning of documents.
  • Make comprehensive travel arrangements, including booking flights, ground transportation, lodging, and entertainment for business travel (domestic and international).
  • Prepare detailed itineraries for business travel, including visa arrangements.
  • Utilize Concur to process and monitor expenses, ensuring prompt payment and reconciliation with AMEX statements.
  • Undertake any other duties or special projects as requested by the Office Manager and/or Bankers.

Qualifications and Requirements

  • Applicants must have the right to work in Saudi Arabia without employer sponsorship.
  • Previous professional services sector experience or background is required.
  • Previous experience working in a fast-paced environment is essential.

Required Skills

  • Proficiency in all Microsoft Office software packages, including Word, Excel, and PowerPoint.
  • High-level organizational skills.
  • Excellent communication skills, both written and verbal.
  • Strong attention to detail.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. Moelis & Company is an equal opportunity employer committed to promoting diversity, preventing discrimination, and providing a supportive and inclusive working environment. We aim to recruit from a diverse talent pool and ensure all applicants are treated fairly throughout the recruitment process, without regard to any characteristic or status protected by applicable law.

breifcase0-1 years

locationRiyadh

about 1 hour ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. The Telephone Operator serves as the primary point of contact for guests, managing their communication needs efficiently and professionally to ensure a positive guest experience.

W Hotels is committed to igniting curiosity and expanding horizons for guests. Operating under the "Whatever/Whenever" service culture and as part of Marriott International, the role offers an opportunity within a global organization that values innovation and a commitment to redefining luxury.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns promptly and courteously.
  • Operate the telephone switchboard station to manage incoming and outgoing calls.
  • Process guest requests, including wake-up calls, screening calls, setting up "do not disturb" statuses, call forwarding, conference calls, TDD relay calls, and handling calls from non-registered guests.
  • Advise guests of any messages received.
  • Monitor busy or unanswered lines, check back with callers on hold to provide status updates, and offer to take messages.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate and deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests experiencing technical difficulties to the internet provider's customer support line.
  • Test communications equipment regularly to ensure proper functionality.
  • Respond to special requests from guests with unique needs.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed.
  • Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities and thank guests with genuine appreciation.
  • Speak with others using clear and professional language and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Strong communication skills, both verbal and written.
  • Excellent customer service and guest relations abilities.
  • Proficiency in telephone operations and handling multiple lines.
  • Effective problem-solving and conflict resolution skills.
  • Competency in computer operations and using relevant systems.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion. They welcome all and provide access to opportunity, fostering an environment where unique backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

about 2 hours ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is an opportunity for individuals with 0-1 years of experience to enter the hospitality industry. The Telephone Operator will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns with efficiency and courtesy.
  • Operate the telephone switchboard station to manage incoming and outgoing calls.
  • Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Advise guests of any messages received promptly and accurately.
  • Monitor busy or unanswered lines, check back with callers on hold to provide status updates, and offer to take messages.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate and deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests experiencing technical difficulties to the provider's customer support line.
  • Test communications equipment regularly to ensure it is functioning properly.
  • Respond to special requests from guests with unique needs, ensuring their satisfaction.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed to assist guests.
  • Follow all company policies and procedures diligently.
  • Report accidents, injuries, and unsafe work conditions to the manager immediately.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information.
  • Protect company assets by adhering to security protocols.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities, ensuring their needs are met with respect and care.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
  • Comply with quality assurance expectations and standards to maintain high service levels.
  • Stand, sit, or walk for an extended period of time as required by the role.
  • Enter and locate information using computers and/or POS systems accurately.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Exceptional communication skills, both verbal and written.

Work Environment and Additional Information

This is a full-time, non-management position located in the Financial District, Riyadh, Saudi Arabia. The role is not remote. The Job Number for this position is 26071723. W Hotels is part of Marriott International, an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated. The mission of W Hotels is to encourage curiosity and expand horizons, offering a place to experience life and reinvent the norms of luxury. The service culture emphasizes that anything can be done at any time, turning guest passions into reality.

breifcase0-1 years

locationRiyadh

about 2 hours ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

The role involves managing all incoming and outgoing calls, processing guest requests, and providing information and assistance. You will play a crucial part in maintaining the smooth operation of guest services by effectively handling communications and resolving guest inquiries.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns.
  • Operate the telephone switchboard station to manage incoming and outgoing calls.
  • Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Advise guests of any messages received.
  • Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate and deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests with technical problems to the provider's customer support line.
  • Test communications equipment regularly to ensure it is functioning properly.
  • Respond to special requests from guests with unique needs.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed.
  • Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities and thank guests with genuine appreciation.
  • Speak with others using clear and professional language and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • Experience: 0-1 year.

Required Skills

  • Strong communication skills are essential for interacting with guests and colleagues.

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role is not remote. W Hotels, part of Marriott International, is committed to being an equal opportunity employer, valuing diverse backgrounds and fostering an environment of non-discrimination based on any protected status, including disability and veteran status.

breifcase0-1 years

locationRiyadh

about 2 hours ago