Restaurant Manager Jobs in Riyadh

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Manager-Housekeeping to oversee the cleanliness and guest satisfaction standards across the property. This full-time management position is integral to maintaining a well-maintained and welcoming environment for guests and staff. The role involves managing daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services, contributing to operational efficiency and departmental budget management.

Key Responsibilities

• Oversee and manage the daily shift operations of the Housekeeping department, and if applicable, the Recreation/Health Club and Laundry services.
• Direct and collaborate with employees to ensure all guest rooms, public spaces, and employee areas are kept clean and impeccably maintained.
• Conduct regular inspections of guest rooms and public areas, identifying issues and holding staff accountable for corrective actions.
• Ensure guest room status is communicated promptly and efficiently to the Front Desk.
• Prepare daily work assignments by obtaining lists of rooms requiring immediate cleaning and identifying prospective check-outs or discharges.
• Monitor and manage inventory levels of housekeeping supplies to ensure adequate stock.
• Support and supervise an effective inspection program for all guestrooms and public spaces to uphold quality standards.
• Manage the department's impact on the property's overall financial goals, striving to achieve or exceed budgeted objectives.
• Verify that all employees are equipped with the correct supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff, ensuring clear understanding and follow-up on corrective actions.
• Supervise daily Housekeeping shift operations, ensuring strict compliance with all established housekeeping policies, standards, and procedures.
• Participate actively in departmental meetings, conveying departmental goals to achieve desired outcomes.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and accurately track employee time and attendance.
• Ensure employees clearly understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process where applicable.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition is consistently practiced across all shifts and participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to identify and address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate team successes and acknowledge team member contributions.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to enhance guest satisfaction.
• Empower employees to deliver excellent customer service.
• Emphasize guest satisfaction during departmental meetings and focus on continuous improvement initiatives.
• Respond to and effectively handle guest problems and complaints.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED required.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable.
• If holding a high school diploma or GED, 2 years of experience in housekeeping or a related professional area is required.
• If holding a 2-year degree, no prior work experience is required.

Required Skills

• Housekeeping Operations
• Laundry Operations
• Recreation/Health Club Management
• Budget Management
• Human Resources Management
• Customer Service Excellence
• Leadership and Team Motivation
• Teamwork and Collaboration
• Problem-Solving
• Effective Communication

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia. The role is not remote.

Company Information

Marriott International is an equal opportunity employer committed to diversity and inclusion. They welcome all and provide access to opportunity, actively fostering an environment where unique backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

Accenture Middle East is seeking a skilled OT Incident Response professional to join its team in Riyadh, Saudi Arabia. This role is essential for maintaining the security and operational integrity of Operational Technology (OT) and Industrial Control Systems (ICS) environments. As a senior technical authority within the OT Security Operations Center (SOC), the position involves advanced threat hunting, OT-aware digital forensics and incident response (DFIR), and the development of detection capabilities. The role also includes mentoring junior analysts and serving as the primary escalation point for complex industrial threat scenarios, focusing on safeguarding critical infrastructure.

Key Responsibilities

• Lead investigations and responses for complex, high-severity, and suspected targeted attacks against OT/ICS environments.
• Conduct proactive, hypothesis-driven threat hunting across OT networks and assets, including the design and execution of hunt campaigns.
• Perform OT-aware DFIR, including forensic acquisition and analysis of ICS hosts, engineering workstations, HMIs, controllers, and network captures, while preserving process safety and evidence integrity.
• Design, build, and tune detection content and correlation rules, managing the detection engineering lifecycle for the OT SOC.
• Operationalize OT threat intelligence, mapping it to detections via MITRE ATT&CK for ICS.
• Define, document, and continuously improve OT incident response playbooks and runbooks.
• Serve as the senior escalation point and mentor for L1/L2 analysts, providing technical coaching and quality review of investigations.
• Lead and support OT tabletop exercises and purple team/adversary emulation activities.
• Advise on OT network architecture, segmentation, and monitoring placement to identify and close detection gaps.
• Produce executive and technical incident reports, briefing stakeholders on root cause, impact, and remediation strategies.
• Support compliance, audit, and regulatory reporting aligned with NCA OTCC-1:2022, ECC, and ISA/IEC 62443, including incident notification expectations.

Qualifications and Experience

• Bachelor's degree in Cybersecurity, Computer/Electrical/Instrumentation Engineering, or a related field. A Master's degree is considered a plus.
• 6 to 10+ years of cybersecurity experience, with a minimum of 4 years specifically in OT/ICS security operations, DFIR, or threat hunting.
• Deep expertise in OT protocols and ICS architectures (DCS, SCADA, PLC, SIS) and a strong understanding of the Purdue model.
• Proven experience leading OT/ICS incident response and forensic investigations.
• Strong command of OT monitoring platforms such as Nozomi, Claroty, Dragos, Tenable OT, and Defender for IoT.
• Proficiency in SIEM detection engineering using platforms like Splunk, QRadar, or Sentinel.
• Advanced working knowledge of MITRE ATT&CK for ICS, NIST SP 800-82, ISA/IEC 62443, and NCA OTCC.

Required Skills and Aptitude

• Expert analytical, forensic, and reverse-engineering/malware analysis aptitude within an OT context.
• Strong leadership, mentoring, and stakeholder management skills.
• Sound judgment in balancing cybersecurity response with process safety and operational availability.
• Excellent written and verbal communication skills in English; Arabic proficiency is strongly preferred for regulator and executive engagement.
• Ability to perform OT incident response and threat hunting.
• Proficiency in digital forensics and incident response methodologies.
• Skilled in detection engineering and OT threat intelligence analysis.
• Familiarity with MITRE ATT&CK for ICS, NCA OTCC-1:2022, ECC, and ISA/IEC 62443 standards.
• Knowledge of OT protocols and ICS architectures, including the Purdue model.
• Experience with OT monitoring platforms (Nozomi, Claroty, Dragos, Tenable OT, Defender for IoT) and SIEM detection engineering (Splunk, QRadar, Sentinel).
• Understanding of NIST SP 800-82.
• Strong general analytical and forensic skills.
• Aptitude for reverse-engineering and malware analysis.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires availability for on-call escalation and incident leadership outside of normal working hours. Preferred certifications include GRID, GCIP, GICSP, GCFA, or GREM (GIAC). Vendor expert-level certifications from Dragos, Claroty, or Nozomi are also highly valued.

About the Role

Riyadh Air (RX), headquartered in Riyadh, is the new national airline established to shape the future of air travel and transform Saudi Arabia into a global aviation and trade hub. As a digitally native airline, Riyadh Air aims to connect the Kingdom to over 100 destinations worldwide.

This is an opportunity to join Riyadh Air as a Purser. In this role, you will be responsible for ensuring a smooth, safe, and memorable flight experience for guests across both Premium and Economy cabins. The Purser serves as a leader for the onboard team and a representative of Riyadh Air to passengers.

Key Responsibilities

• Lead and inspire the onboard cabin crew.
• Promote and uphold Riyadh Air's hospitality and safety standards.
• Address guest concerns with professionalism and efficiency.
• Coordinate with ground and flight crew to ensure seamless passenger journeys.

Qualifications and Requirements

• A minimum of 4 years of experience in a flying role, including onboard leadership experience.
• High school diploma or equivalent.
• Fluency in English.

Required Skills

• Onboard leadership capabilities.
• Exceptional guest service skills.
• Proficiency in hospitality practices.
• Strong understanding of safety protocols.
• Effective teamwork and collaboration abilities.
• Problem-solving skills.
• Ability to remain calm and composed under pressure.
• A proactive approach and commitment to delivering high-quality service.
• The capacity for quick thinking and decisive action.

Additional Information

This role is based in Riyadh, Saudi Arabia, and is a full-time position. Additional languages are considered a valuable asset.

About the Role

W Hotels is seeking a Housekeeping Manager for its property in Riyadh, Saudi Arabia. This full-time management position is responsible for maintaining high standards of cleanliness and guest satisfaction. The role involves overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services, while contributing to the hotel's financial objectives.

As part of Marriott International, W Hotels focuses on creating genuine guest experiences and reinventing luxury. This role offers an opportunity for professional growth within an international team, embodying the brand's Whatever/Whenever service culture.

Key Responsibilities

• Manage the daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
• Direct and collaborate with staff to ensure guest rooms, public spaces, and employee areas are clean and well-maintained.
• Conduct daily inspections of guestrooms and public areas.
• Communicate guest room status to the Front Desk efficiently.
• Prepare work assignments based on rooms requiring immediate cleaning and anticipated check-outs.
• Monitor and manage inventory of supplies to ensure adequate stock levels.
• Support and supervise an inspection program for all guestrooms and public spaces.
• Understand and manage the department's impact on the property's financial goals, aiming to meet or exceed budget targets.
• Ensure employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up on corrective actions.
• Supervise daily Housekeeping shift operations, ensuring compliance with all policies, standards, and procedures.
• Participate in departmental meetings, conveying departmental goals to achieve desired results.
• Utilize on-the-job training tools to train new room attendants and provide follow-up training.
• Establish and maintain open, collaborative relationships with employees.
• Schedule employees according to business demands and track time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs).
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition is practiced and participate in recognition programs.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results.
• Participate in employee progressive discipline procedures.
• Acknowledge team successes and contributions.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to deliver excellent customer service.
• Emphasize guest satisfaction and continuous improvement during departmental meetings.
• Respond to and handle guest problems and complaints effectively.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED required.
• 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Proficiency in Housekeeping operations and standards.
• Experience in Laundry operations (if applicable).
• Commitment to ensuring high levels of Guest Satisfaction.
• Strong Budget Management capabilities.
• Knowledge of Human Resources practices and employee management.
• Excellent Customer Service skills.

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519.

Company Commitment

W Hotels is an equal opportunity employer, committed to diversity and inclusion. The company celebrates the unique backgrounds of its associates and fosters an environment where everyone feels valued and has access to opportunity.

About the Role

W Hotels is seeking a Housekeeping Manager for its Riyadh, Saudi Arabia location. This management position is responsible for overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services. The role ensures that all guest rooms, public spaces, and employee areas are maintained to high standards of cleanliness and presentation, contributing to guest satisfaction and operational efficiency.

As a key member of the W Hotels team, the Housekeeping Manager will play a crucial role in maintaining the brand's reputation for service and luxury. This position requires a proactive approach to management, attention to detail, and the ability to lead and motivate a team to achieve departmental and property-wide goals, while also managing operational budgets effectively.

Key Responsibilities

• Oversee daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
• Direct and collaborate with employees to ensure guest rooms, public spaces, and employee areas are impeccably clean and well-maintained.
• Conduct regular inspections of all areas and hold staff accountable for implementing corrective actions.
• Verify that guest room status is communicated to the Front Desk in a timely and efficient manner.
• Prepare daily work assignments by obtaining lists of rooms to be cleaned immediately and identifying prospective check-outs or discharges.
• Manage inventory of stock to ensure adequate supplies are available for all operations.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Understand the financial impact of the department's operations and manage to achieve or exceed budgeted goals.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up to verify understanding and completion.
• Supervise daily Housekeeping shift operations, ensuring compliance with all housekeeping policies, standards, and procedures.
• Participate in departmental meetings and consistently communicate departmental goals to achieve desired results.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and track employee time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs).
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition programs are active and implemented across all shifts.
• Participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate successes and publicly acknowledge the contributions of team members.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Respond to and effectively handle guest problems and complaints.
• Strive for continuous improvement in service performance.

Qualifications and Requirements

• High school diploma or GED; 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Housekeeping Operations
• Laundry Operations
• Recreation/Health Club Management
• Budget Management
• Human Resources Management
• Customer Service
• Leadership
• Teamwork
• Problem-Solving

Work Location and Type

This is a full-time, management position located in Riyadh, Saudi Arabia. The role is not remote.

About the Role

Qiddiya Investment Company is seeking a Commercial Director for City Operations (DEL 5) to lead the commercial strategy and execution for city-wide operations. This leadership position requires a commercially astute professional to manage all commercial aspects of city operations projects, ensuring alignment with Qiddiya's strategic objectives and commitment to excellence.

Role Overview

The Commercial Director will oversee contract negotiations, procurement, financial management, and risk mitigation across diverse operational areas. This role involves close collaboration with cross-functional teams to optimize commercial performance, maintain budgetary discipline, and cultivate strong relationships with partners and stakeholders. The position is based in Riyadh, Saudi Arabia, and is a full-time role.

Key Responsibilities

• Lead the development and execution of commercial strategies for contracts related to Operations within Qiddiya.
• Manage all post-contract commercial activities across City Operations, including variations, claims, compliance, and performance.
• Define and execute contract renewal and cost optimization strategies for key service contracts.
• Provide commercial insights on risks, commitments, and forecast impacts, in alignment with Commercial and Reporting and Finance functions.
• Lead the implementation of the Service Charge framework and model, and the cost recovery process across operating assets.
• Serve as the commercial lead to City Operations leadership, supporting Executive and Management Committee decision-making and building team capability.
• Mentor and guide the commercial team, fostering a culture of excellence and continuous improvement.

Qualifications and Experience

• Bachelor's degree in Quantity Surveying, Business Administration, Construction Management, or a related field; an advanced degree is preferred.
• A minimum of 12 years of progressive experience in commercial/contract management within the operations (O&M, FM, utilities, city operations) or construction sectors.
• Demonstrated experience in managing large-scale Operations with a focus on commercial contract negotiation and management.
• Strong expertise in post-contract management, including variations, claims, renewals, and performance management.
• Exposure to service charge / cost recovery models is highly desirable.

Required Skills and Competencies

• Commercial Strategy Development and Execution
• Contract Negotiation and Management
• Procurement Processes
• Financial Management and Budgetary Discipline
• Risk Mitigation and Management
• Commercial Performance Optimization
• Stakeholder Engagement and Management
• Post-Contract Management (Variations, Claims, Renewals, Performance)
• Cost Optimization Strategies
• Service Charge Framework and Cost Recovery Model Implementation
• Team Capability Building and Mentorship
• Fostering a Culture of Continuous Improvement
• Analytical and Problem-Solving Skills
• Attention to Detail
• Excellent Communication and Interpersonal Skills
• Leadership Abilities

About the Logistics Manager Role

UCC Holding is seeking an experienced and strategic Logistics Manager to join its team in Riyadh, Saudi Arabia. This role is responsible for the comprehensive oversight of inventory management, defining departmental strategies to optimize inventory levels, eliminate obsolete and off-spec materials, and reduce aging stock. The Logistics Manager will manage and control organizational resources for distribution and allocation across all company-wide projects, ensuring efficient supply chain operations.

This position plays a crucial part in managing all logistics requirements related to warehouse functions, including transportation, supply delivery, and coordination with shipping, freight forwarding, and customs authorities. The ideal candidate will be instrumental in managing the supply and delivery of procured items to assigned project locations, ensuring seamless operations and adherence to best practices.

Key Responsibilities

• Oversee the entire inventory management process, defining departmental strategies for appropriate inventory levels.
• Eliminate obsolete and off-spec material, and reduce aging material within the inventory.
• Manage and control organizational resource distribution and allocation directed by the Operations Manager for all company-wide projects.
• Be responsible for all logistic requirements related to the warehouse function, including transportation and supply delivery.
• Manage the supply and delivery of procured items to assigned Project locations.
• Coordinate effectively with all shipping and freight forwarding agencies and customs authorities.
• Create and implement best practice logistics principles, policies, and processes across the organization to improve operational and financial performance.
• Ensure the accuracy and timeliness of all inventory transactions and the physical movement of materials from receipt to stocking and distribution.
• Develop and execute tools and methodologies to enable effective implementation of logistic plans, including designing and developing standard operating methods to manage logistics operations efficiently.
• Contribute to the creation and implementation of a best practice logistics vision, strategy, policies, processes, and procedures to aid and improve operational performance.
• Plan, manage, and evaluate logistics operations, liaising with internal stakeholders, suppliers, logistics providers, transportation companies, and customers.
• Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements.
• Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
• Support continuous improvement initiatives and identify inefficiencies and cost optimization opportunities.
• Ensure the integrity of inventory accuracy and manage stock movements with the help of direct reports.
• Identify and resolve any inventory discrepancies and ensure inventory and system records are in agreement.
• Interpret trends and analyze and review data, providing meaningful logistics data to others in the organization to aid customer service and cost improvements.
• Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies.

Qualifications and Experience

• A Bachelor's Degree in Business Administration or a Supply Chain/Logistics related course.
• A minimum of 15 years of overall working experience.
• A minimum of 5 years of relevant working experience specifically in logistics.
• A minimum of 5 years of experience working within the GCC region is considered a plus.

Required Skills

• Inventory Management
• Logistics Planning
• Supply Chain Management
• Transportation Management
• Warehouse Operations
• Coordination with Customs Authorities
• HSE Initiatives
• Continuous Improvement
• Data Analysis
• Problem Solving
• Leadership
• Communication

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Etoile Group is seeking a Shop Manager to lead the Hogan boutique in Riyadh, Saudi Arabia. This full-time position requires an individual focused on driving commercial performance, enhancing customer relationships, and developing a high-performing team that reflects the brand's identity within the store environment. The Shop Manager will be responsible for achieving sales targets, ensuring high standards of customer service, and maintaining operational efficiency while upholding the brand's image.

Key Responsibilities

• Drive sales by analyzing sales data, monitoring market trends, and tracking competitor activities.
• Propose and implement strategies to improve business performance, including merchandising, optimizing opening hours, and refining the product mix.
• Generate quantitative and qualitative sales reports.
• Engage on the shop floor to drive sales and provide personalized service to VIP customers.
• Identify and anticipate customer needs, taking initiative to meet and exceed them.
• Ensure consistent delivery of high-quality customer service and manage customer complaints effectively.
• Build, maintain, and utilize the customer database to foster client relationships.
• Manage stock effectively through accurate entry of received goods, stock control, and record-keeping of stock movements.
• Supervise the replenishment process to prevent overstock and report discrepancies with suggested corrective actions.
• Prepare for all inventory counts and audits.
• Coordinate with back-office departments, suppliers, logistics, marketing, and merchandising teams regarding new launches, in-store animations, or renovations, providing feedback.
• Liaise with Mall Management on promotions, permits, and security.
• Monitor customer traffic and implement measures to prevent theft or violations.
• Acquire and maintain in-depth product knowledge to create customer awareness and monitor inventory levels.
• Review sales figures regularly and assist with pricing adjustments.
• Organize shop layout, merchandise products, and create effective shelf displays.
• Decorate and animate window displays in accordance with brand standards.
• Conduct regular checks to ensure the organization, cleanliness, and tidiness of the stockroom and shelves.
• Ensure staff compliance with company procedures and policies.
• Oversee the smooth and effective running of all daily shop activities.
• Maintain high standards of Visual Merchandising housekeeping, focusing on cleanliness, display integrity, lighting, and stock rotation.
• Implement all merchandising directives according to brand visual merchandising guidelines.
• Conduct daily walkthroughs to assess and ensure presentation standards are met.
• Prepare staff schedules to ensure complete coverage and maintain staff grooming standards.
• Participate in the recruitment process for Shop Staff and Sales Executives.
• Effectively manage, engage, and delegate responsibilities to the team.
• Conduct appraisals and assessments for team members.
• Provide coaching and training to develop team members' skills.
• Reconcile daily reports with the Accounting Department.
• Ascertain proper labeling and receipt of shipments with the PSAS Department.
• Ensure accurate figures on the POS system with the IT department and proper operation of the finger scan machine with the HR Department.
• Prepare, discuss, and set monthly staff objectives in collaboration with the Retail Manager/Country Manager.
• Supervise stock transfers and provide monthly feedback on product movement.
• Discuss staff-related issues such as annual leave and confirmations, ensuring adherence to policies.
• Assist in the development of a succession plan for the boutique and report on staff performance and progress.
• Provide relevant periodic reports on sales and stock movements to support buying and buying reviews.

Qualifications and Requirements

• Proven experience managing a luxury retail boutique for at least 3 years.
• Experience in luxury footwear and leather goods is highly desirable.
• Strong leadership capabilities.
• Excellent business acumen.
• A commitment to delivering world-class customer experiences.
• Deep understanding of CRM principles and practices.
• In-depth knowledge of luxury clientele and evolving luxury retail trends.
• Excellent communication skills.
• Proficient people management skills.
• Strong problem-solving abilities.

Required Skills

• Sales Analysis
• Market Trends Monitoring
• Competition Monitoring
• Merchandising
• Sales Reporting
• VIP Customer Handling
• Customer Needs Identification
• Customer Service Consistency
• Complaint Handling
• Customer Database Management
• Stock Control
• Inventory Management
• Replenishment Process Supervision
• Inventory Preparation
• Coordination with Back Office, Suppliers, Logistics, Marketing, and Merchandising Teams
• Mall Promotion Coordination
• Permit Management
• Security Monitoring
• Product Knowledge Acquisition
• Pricing Adjustments
• Shop Layout Organization
• Effective Display Creation
• Window Display Decoration
• Stockroom and Shelf Organization
• Staff Compliance
• Procedure Implementation
• Daily Operations Management
• Visual Merchandising Housekeeping
• Visual Merchandising Guidelines Implementation
• Presentation Standards Check
• Staff Scheduling
• Grooming Standards Maintenance
• Recruitment Process Involvement
• Team Management
• Delegation
• Appraisal and Assessment
• Coaching
• Training
• Daily Report Reconciliation
• Shipment Labeling and Receipt
• POS System Accuracy
• Finger Scan Machine Operation
• Staff Objective Setting
• Stock Transfer Supervision
• Product Movement Feedback
• Annual Leave Management
• Policy Adherence
• Succession Plan Development
• Staff Performance Reporting
• Periodic Sales Reporting
• Stock Movement Reporting
• Buying Review Assistance

Work Environment and Details

This is a full-time position for a Shop Manager at the Hogan boutique located in Riyadh, Saudi Arabia. The role requires a minimum of 2-5 years of relevant experience. The position is based in Riyadh.

About the Role

FLOW Consortium is seeking an experienced Planning Manager to oversee operational planning for the Riyadh Metro's Lines 3, 4, 5, and 6. This role is essential for ensuring the delivery of safe, reliable, and efficient metro services. The Planning Manager will be responsible for service planning, train timetable development, maintenance access coordination, and operational readiness. The position involves balancing passenger demand with operational and maintenance requirements to optimize service delivery, maximize network availability, and support overall operational performance through effective planning and stakeholder coordination. As part of the Riyadh Metro operations and maintenance package, the Planning Manager will contribute to Riyadh's transformation under Vision 2030, upholding world-class standards in operational excellence.

Key Responsibilities

• Lead and manage the Planning Team to ensure effective delivery of operational planning activities.
• Develop and optimize train service plans and timetables based on passenger demand, operational requirements, and service standards.
• Coordinate maintenance access, possessions, and infrastructure protection activities to minimize operational disruption.
• Analyze service performance and operational scenarios to support normal and contingency service planning.
• Manage permit-to-work planning processes and ensure effective coordination between Operations and Maintenance teams.
• Lead planning meetings, workshops, and reviews to enhance timetable performance and operational efficiency.
• Act as the primary point of contact for train service planning, timetable management, and operational access planning.
• Support audits, operational activities, and continuous improvement initiatives across the Metro system.
• Develop and maintain effective operational plans that support safe, reliable, and efficient Metro services.
• Optimize train timetables and service patterns to meet passenger demand and operational requirements.
• Ensure effective planning and coordination of maintenance activities, possessions, and infrastructure access.
• Oversee planning and control processes related to operational access and permit management.
• Analyze operational data and implement improvements to enhance service delivery and network efficiency.
• Collaborate with Operations, Maintenance, Control Centre, and external stakeholders to ensure alignment of planning activities.
• Lead planning-related audits and ensure compliance with operational standards, procedures, and contractual obligations.
• Lead, develop, and support the Planning Team to achieve departmental objectives and operational excellence.
• Develop and coordinate service plans for special events, operational disruptions, and emergency scenarios.

Qualifications and Experience

• A minimum of 8 years of experience in operational planning, service planning, transport planning, or railway operations.
• Proven experience within rail, metro, public transport, or complex transportation environments.
• Strong knowledge of train scheduling, timetable development, and service planning methodologies.
• Experience coordinating maintenance access, possessions, permit-to-work systems, and operational planning activities.
• Working knowledge of train operations, station operations, depot operations, control centre functions, and resource planning.
• Understanding of passenger demand analysis and service optimization techniques.
• Good understanding of railway operational systems, including driverless train operations, signaling systems, power supply systems, platform screen doors, fare collection systems, communication systems, and traffic management systems.
• Experience supporting operational contingency planning and service recovery strategies.
• Strong analytical and reporting skills with the ability to interpret complex operational data.
• Proficiency in Microsoft Office applications and planning-related software systems.
• Experience working within safety-critical operational environments.
• Bachelor's Degree in Management, Engineering, Business Administration, or a related discipline.
• Project Management Professional (PMP) or equivalent certification is preferred.

Required Skills

• Strong leadership and team management capabilities.
• Excellent analytical and problem-solving abilities.
• Effective communication and stakeholder engagement skills.
• Strong planning and organizational capability.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Strong decision-making and coordination skills.
• High attention to detail and accuracy.
• Ability to work under pressure and meet critical deadlines.
• Strong report writing and presentation skills.
• Collaborative and customer-focused mindset.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role is with FLOW Consortium, a strategic partnership contributing to the Riyadh Metro, one of the world's most advanced urban transit systems. The Planning Manager will be a key contributor to the operational excellence of this significant infrastructure project.

About the Role

Talent Blueprint FZ LLC is seeking a Senior Security Manager to oversee the development, planning, coordination, and operational delivery of Remote Search Parks (RSP) for a major large-scale sporting event. This role is responsible for conceptualizing and executing the RSP strategy from initial planning through to detailed operational delivery across all designated locations. The position is based in Riyadh, Saudi Arabia, and is offered on a contract basis, running from 1st July 2026 to 31st March 2027. The successful candidate will play a pivotal role in ensuring the security and efficiency of search operations for the event.

Key Responsibilities

• Lead the end-to-end planning, design, and operational delivery of Remote Search Parks (RSP).
• Develop detailed operational plans for each RSP location, ensuring efficiency and compliance with all relevant standards.
• Coordinate effectively with government authorities and internal functional areas, including Logistics, Venue Management, Overlay, Power, Technical, Maps & Drawings, and Transport.
• Manage vehicle screening operations and ensure the effective implementation of vehicle search procedures.
• Oversee the use of vehicle search equipment, processes, and security techniques to maintain high operational standards.
• Ensure proper clearance processes are in place for vehicles, deliveries, drivers, and passengers.
• Lead operational teams, supporting workforce deployment and coordination activities to ensure seamless operations.
• Support operational readiness activities, including comprehensive planning, testing, and simulations.
• Prepare and maintain essential documentation, including Standard Operating Procedures (SOPs), detailed procedures, and operational reports.
• Ensure full compliance with security standards and operational requirements across all RSP sites.

Qualifications and Experience

• Proven experience in the planning and operational delivery of Remote Search Parks or Vehicle Screening Areas within major events or large-scale operations.
• A strong background in stakeholder coordination and multi-agency engagement is essential.
• Demonstrated experience in operational security planning, logistics coordination, and the implementation of access control systems.
• Over 10 years of relevant experience.

Required Skills

• Security Planning
• Operational Delivery
• Stakeholder Coordination
• Multi-agency Engagement
• Logistics Coordination
• Access Control Systems
• Leadership
• Team Management
• Documentation
• Reporting
• Procedural Development

Work Environment and Contract Details

This is a contract position based in Riyadh, Saudi Arabia. The contract duration is from 1st July 2026 to 31st March 2027. Strong leadership and team management capabilities are required to effectively guide operational teams. The ability to operate effectively in high-pressure, fast-paced event environments is crucial.

About the Role

AstroLabs is a leading organization focused on facilitating market entry for high-growth companies into Saudi Arabia and the UAE. We provide comprehensive growth services, including business setup, co-working spaces, and recruitment, in collaboration with government and private sector partners to support key regional sectors and industry digitization. Our Riyadh office is a central hub for our operations and hosts a significant portion of our workforce. As a Community Ops Coordinator, you will be the primary point of contact for AstroLabs members and visitors at the main reception, playing a crucial role in delivering excellent customer service, resolving member issues, identifying potential leads, and ensuring the smooth operational flow of our space. We are looking for a proactive and engaging individual who embodies our motto, "Make it Happen," and is eager to contribute to our dynamic environment.

Key Responsibilities

• Manage the effective operation of the front of house and daily space operations.
• Operate the front desk, ensuring all members, prospective members, and guests receive a warm and professional greeting.
• Assist members and visitors with inquiries via phone, email, online chat, and walk-ins, as well as with deliveries, appointments, and requests.
• Provide members with the necessary tools and support for a seamless experience.
• Respond to and follow up on inquiries about AstroLabs, escalating issues and connecting individuals to the appropriate internal teams.
• Capture leads from calls, chat, and walk-ins, ensuring accurate recording.
• Handle supply purchases and deliveries for AstroLabs, including all consumables such as pantry and office supplies.
• Coordinate with service providers (cleaning, internet, security, maintenance) to ensure all facilities are in working order.
• Conduct routine checks to ensure all resources (printers, shared spaces, meeting rooms) are operational and the space is consistently clean.
• Maintain a concern log to identify and resolve issues promptly.
• Provide basic technology support, including printer setup, meeting room bookings, and account creation.
• Receive, distribute, and manage mail and courier shipments.
• Track and maintain all physical assets, including electronics and other resources.
• Schedule Training Room bookings for meetups and events.
• Manage the schedule of team members to ensure the space is adequately manned and serviced at all times.
• Manage cleaning staff.
• Support AstroLabs members' requests in a timely manner and route out-of-scope requests to the relevant team members.
• Support the Community Manager in managing the logistics of community events and other functions, including room setup, AV requirements, and food/refreshments.

Qualifications and Requirements

• Clear and structured communication with fluency in both Arabic and English (written and spoken).
• A natural people person with a passion for interaction and support.
• A proactive approach to identifying and implementing improvements for efficiency and speed.
• Methodical and organized, with the ability to prioritize activities based on impact and optimize workflows.
• Strong attention to detail.
• Exceptional organizational skills with a proven ability to multitask effectively.
• Extroversion, drive, and enthusiasm, coupled with a serious "make it happen" attitude.
• Ability to act as a brand ambassador for AstroLabs, representing the business professionally and positively at all times.
• Proficiency with the Microsoft Office suite, particularly Excel, Word, and PowerPoint.
• Proficiency with Google Apps, including Drive, Sheets, Docs, and Forms.

Required Skills

• Communication
• Customer Service
• Organizational Skills
• Microsoft Office Suite
• Google Apps

Work Environment and Opportunity

This role is based in Riyadh, Saudi Arabia, and is a full-time position. It offers a chance to learn in a rapidly growing environment and contribute to Saudi Vision 2030. You will gain exposure to diverse teams, both locally and internationally, and work on programs aligned with future development. We provide a dynamic work environment where innovation and proactive actions are encouraged. You will have the opportunity to work closely with colleagues focused on driving impact and to grow, develop, and learn through collaboration and leadership opportunities.

About the Role

Al Ghurair, a diversified family business group with over six decades of heritage in the Middle East, is seeking a Manager - Showroom for its operations in Riyadh, Saudi Arabia. This full-time position is focused on driving sales performance and ensuring an exceptional customer experience within the automotive sector, specifically for the Mhero and Voyah brands.

Role Overview

As the Manager - Showroom, you will lead a team and oversee all showroom operations to achieve ambitious sales targets and maintain the premium image of the represented brands. This role requires strategic thinking, strong leadership capabilities, and a thorough understanding of sales processes and customer relationship management.

Key Responsibilities

• Drive showroom sales performance by achieving monthly sales volume, revenue, and gross profit targets for Mhero and Voyah brands through effective monitoring of walk-in conversion rates, test drives, and customer follow-ups.
• Lead and coach the showroom team, comprising approximately 6-8 direct reports including Brand Hosts, Sales Executives, and Cashiers, by conducting daily huddles, performance reviews, and ongoing product training focused on EV features and brand positioning.
• Manage and elevate customer experience standards, ensuring every visitor receives a premium and personalized welcome and sales process, while effectively resolving escalations and maintaining mystery shop scores above target.
• Oversee vehicle display and showroom readiness, coordinating vehicle rotation, cleanliness, digital signage, marketing collateral, and hospitality areas to accurately reflect Mhero's rugged identity and Voyah's luxury image.
• Optimize operational processes by monitoring lead management within the CRM system, ensuring accurate order booking and payment processing, and collaborating with the after-sales department for seamless vehicle deliveries.
• Analyze sales data and market feedback by tracking key showroom performance indicators (KPIs) such as traffic, conversion rates, and test drive-to-sale ratios, reporting on competitor activities, and recommending promotional events or inventory adjustments to the Branch Sales Manager.

Qualifications and Experience

• A minimum of 5 years and a maximum of 10 years of relevant experience in a sales management role.
• Experience within the automotive industry is preferred.

Required Skills

• Proven ability to drive sales performance and achieve targets.
• Strong team leadership and coaching capabilities.
• Expertise in managing and enhancing customer experience.
• Proficiency in optimizing operational processes.
• Skilled in sales data analysis and interpretation.
• Experience with CRM systems for lead management and customer tracking.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Mövenpick Hotels & Resorts is seeking an Assistant Housekeeping Manager for its property in Riyadh, Saudi Arabia. This role supports the Executive Housekeeper in maintaining high standards of cleanliness, hygiene, and presentation across all hotel areas. The Assistant Housekeeping Manager will contribute to Mövenpick's service delivery by leading and motivating the housekeeping team and collaborating with other departments.

Key Responsibilities

• Oversee daily housekeeping operations, including task allocation based on occupancy and arrivals.
• Conduct inspections of guest rooms, public areas, and corridors to ensure compliance with hygiene standards.
• Coordinate with the Front Desk to provide real-time room status updates and manage guest requests.
• Liaise with the Engineering department for defect logging, deep cleaning, and preventative maintenance.
• Manage, motivate, and mentor housekeeping staff, fostering a positive team culture.
• Assist with staff recruitment, onboarding, and performance evaluations.
• Conduct daily briefings and implement training programs on SOPs, chemical safety, and guest interaction.
• Manage staff scheduling, attendance, and payroll reporting in accordance with Saudi labor laws.
• Monitor and manage inventories of linens, uniforms, amenities, and cleaning supplies to ensure efficient usage and minimize waste.
• Assist with supply ordering and tracking within the department's operating budget.
• Oversee Lost & Found procedures, ensuring proper documentation and safekeeping of guest property.
• Address guest complaints and specialized requests promptly and professionally.
• Review guest satisfaction surveys to identify areas for operational improvement.

Qualifications and Experience

• Diploma or Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• 3 to 5 years of progressive housekeeping experience in a 4-star or 5-star hotel.
• At least 1-2 years of experience in a supervisory or assistant managerial capacity within housekeeping.
• Prior experience within the Accor network or a premium international brand is preferred.
• Familiarity with the Riyadh hospitality market and Saudi labor/hygiene regulations is a strong asset.

Required Skills

• Proficiency in Property Management Systems (*, Opera), housekeeping software, and MS Office (Excel, Word).
• Strong team management abilities, with experience leading teams in a fast-paced environment.
• Fluent in English (written and spoken). Arabic language skills are a valuable asset.
• A keen eye for detail regarding cleanliness, aesthetic presentation, and sanitation protocols.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic hospitality setting, requiring collaboration with various hotel departments.

About the Role

Al-Futtaim Automotive, a division of the Al-Futtaim Group, is seeking a Regional Aftersales Manager to lead and optimize Aftersales business performance for BYD & Denza across a designated region in Saudi Arabia, specifically Riyadh. Al-Futtaim Group, established in the 1930s and headquartered in Dubai, is a diversified private business employing over 35,000 individuals across more than 20 countries. This role is accountable for revenue, profitability, customer experience, workshop productivity, and brand standards execution at the network level, contributing to the growth of BYD & Denza's Aftersales operations and its EV portfolio.

The Regional Aftersales Manager will act as the senior Aftersales authority within the region, overseeing service, parts, body shop, and allied revenue streams across all branches. The position requires strong commercial acumen, deep operational knowledge, and proven leadership capabilities for multi-disciplinary teams.

Key Responsibilities

• Manage the complete Aftersales Profit & Loss (P&L) for the region, including labor, parts, body shop, accessories, service contracts, and other revenue streams.
• Achieve volume, revenue, gross margin, and net profit targets across all regional branches.
• Drive growth in service retention, customer pay business, and value-added Aftersales products.
• Govern workshop productivity, technician efficiency, bay utilization, and overall throughput across regional service centers.
• Ensure service operations adhere to Original Equipment (OE) technical standards, maintain repair quality, and meet turnaround time benchmarks.
• Optimize service capacity planning based on parc growth, EV demand, and seasonal fluctuations.
• Take ownership of Aftersales customer experience Key Performance Indicators (KPIs), including CSI, NPS, complaint resolution, and Fix-Right-First-Time rates.
• Implement structured retention programs, service reminders, and lifecycle engagement strategies to expand the active customer base.
• Resolve escalated customer complaints, focusing on permanent solutions and customer recovery.
• Lead and mentor Service Managers, Parts Managers, Workshop Managers, and Aftersales teams across the region.
• Establish and maintain branch-level performance routines and accountability mechanisms.
• Develop branch leadership talent through coaching, succession planning, and capability-building initiatives.
• Ensure the full execution of Al-Futtaim and BYD brand standards across all Aftersales customer touchpoints.
• Drive compliance with Ministry requirements, warranty governance, and Health, Safety, and Environment (HSE) standards.
• Oversee audit readiness across workshops, parts operations, and customer-facing processes.
• Promote the penetration of accessories, service contracts, and extended warranties across the network.
• Develop and implement commercial campaigns and incentive frameworks to accelerate allied business growth.
• Identify and pursue fleet, corporate, and Business-to-Business (B2B) Aftersales opportunities within the region.
• Deliver monthly regional Aftersales performance reviews to Aftersales leadership and brand management.
• Track and report on core KPIs, including labor sales per RO, parts-to-labor ratio, retention rate, CSI, productivity, and workshop loading.
• Utilize data and dashboards to identify performance outliers, replicate best practices, and implement corrective actions.
• Collaborate with Sales, Network Development, Marketing, Finance, and Human Resources to align Aftersales priorities with business objectives.
• Engage with BYD Headquarters (HQ) Aftersales counterparts on technical, warranty, and commercial priorities.
• Represent the region in senior leadership reviews and strategic planning forums.

Qualifications and Requirements

• Bachelor's degree in Engineering, Business, Automotive, or a related discipline; an MBA is preferred.
• A minimum of 12 years of progressive experience in automotive Aftersales, with substantial exposure to service, parts, and body shop operations.
• Proven track record of successfully managing Aftersales P&L across a multi-branch dealer network at a regional or country level.
• Strong working knowledge of automotive Dealer Management Systems (DMS), Customer Relationship Management (CRM) systems, Enterprise Resource Planning (ERP) systems, and Business Intelligence (BI) reporting tools.
• Demonstrated success in delivering revenue growth, improving customer retention, and enhancing customer experience (CX) across a network.
• Experience within the GCC or KSA market is strongly preferred. Exposure to EV brands or Chinese OE environments is considered an added advantage.

Required Skills

• Strong commercial and P&L ownership mindset for multi-site Aftersales operations.
• Proven leadership experience with large, multi-disciplinary Aftersales teams across a regional network.
• Deep operational knowledge of workshop productivity, parts operations, and key service business levers.
• A strong customer experience orientation balanced with commercial discipline.
• Advanced analytical capabilities, including KPI design, performance diagnostics, and data-driven decision-making.
• Proficiency in using DMS, CRM, ERP, and BI tools such as SAP, Kerridge, Autoline, and Power BI.
• Confident stakeholder management skills across branches, OE, and HQ functions.
• A coaching, capability-building, and succession planning mindset.
• Excellent negotiation, problem-solving, and decision-making skills under pressure.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Beneficiary Care Lead Role

DXC Technology is seeking a Beneficiary Care Lead to join our team in Riyadh, Saudi Arabia. This role is responsible for overseeing end-to-end support for beneficiaries through effective Service Desk operations, proactive onsite technical support, and structured educational workshops. The Beneficiary Care Lead will serve as a central point of coordination, promoting a beneficiary-centric approach and driving continuous service improvement within the IT environment. This is a full-time position that requires a significant level of experience to ensure user satisfaction and operational efficiency.

Key Responsibilities

• Lead and manage daily Service Desk activities, ensuring professional and timely handling of beneficiary requests and incidents.
• Act as the primary escalation point for complex issues, ensuring resolution within established Service Level Agreements (SLAs).
• Monitor ticket queues, response times, resolution rates, and satisfaction metrics to identify improvement areas.
• Ensure accurate ticket categorization, documentation, and closure within the Service Management system.
• Collaborate with internal IT teams, external vendors, and third-party providers for efficient issue resolution.
• Implement continuous improvements in Service Desk processes, scripts, and workflows.
• Uphold ITIL-based support practices and organizational policies across all support functions.
• Oversee and coordinate onsite support activities to ensure comprehensive coverage across beneficiary locations.
• Provide hands-on technical assistance for hardware, software, network, and application issues.
• Strategically plan and manage onsite visits, deployments, upgrades, and troubleshooting to minimize disruption.
• Ensure proper setup, maintenance, and replacement of end-user devices and peripherals.
• Serve as an approachable onsite point of contact for beneficiaries, addressing concerns with professionalism and empathy.
• Capture detailed information on onsite issues, resolutions, and lessons learned for the Service Desk knowledge base.
• Design, plan, and deliver workshops to enhance beneficiary knowledge and effective use of systems and tools.
• Conduct onboarding sessions for new beneficiaries and refresher workshops for existing users.
• Develop and maintain high-quality training materials, user guides, FAQs, and knowledge base articles.
• Facilitate sessions to gather beneficiary feedback and identify recurring issues or service enhancement opportunities.
• Promote best practices, encourage self-service adoption, and foster digital literacy among beneficiaries.
• Represent the voice of the beneficiary, communicating their needs and challenges to relevant internal teams.
• Cultivate strong, collaborative relationships with beneficiaries, stakeholders, and business units.
• Track, analyze, and report on beneficiary feedback, complaints, and satisfaction survey results.
• Proactively identify and propose enhancements to service quality and user experience.
• Support change management activities associated with new systems, processes, or tools.
• Prepare and present regular reports on Service Desk performance, onsite support activities, and workshop outcomes.
• Analyze incident and request trends to identify root causes and implement preventive actions.
• Maintain accurate and up-to-date documentation of all support processes, procedures, and support models.
• Assist with audits and service reviews as required.

Qualifications and Experience

• A Bachelor's degree in Computer Engineering, Information Systems, or a closely related field.
• A minimum of 8 years of experience in IT infrastructure.
• At least 3 years of experience in a managerial or leadership role within an IT support function.
• Prior experience in a lead or senior support role is highly preferred.
• ITIL Foundation or an equivalent certification is considered an advantage.

Required Skills and Competencies

• Extensive knowledge of Service Desk operations, IT support models, and ITIL principles.
• Hands-on proficiency with Service Management tools such as ServiceNow, BMC, Jira, or similar platforms.
• Solid understanding of end-user computing environments, including Windows, M365, printers, networks, and related technologies.
• Proven experience in delivering workshops and technical training sessions.
• Exceptional troubleshooting, problem-solving, and analytical skills.
• Strong verbal and written communication and presentation skills.
• A high degree of empathy and a strong customer-service orientation.
• Demonstrated ability to lead, coordinate, and influence teams and stakeholders, even without direct authority.
• Excellent organizational and time-management skills.
• Comfort and adaptability in dynamic, onsite, and beneficiary-facing environments.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves direct interaction with beneficiaries in various onsite locations, requiring adaptability and a strong presence in the field.

About the Role

Saham Car Rental is looking for a Car Rental Branch Supervisor to join their team. This role aims for the effective management of car rental operations and supervision of branch performance. The position requires strong organizational skills, high efficiency in operations management, and the ability to lead teams to achieve goals.

Job Responsibilities

The Rental Branch Supervisor oversees car rental operations at the branch level, ensuring adherence to procedures and monitoring the daily workflow. The role includes managing and tracking open and closed contracts, and ensuring the completeness and accuracy of all documents. It also involves supervising collection operations and following up with customers regarding late payments or delayed vehicle returns, to ensure timely settlements. The role also includes supervising branch staff, ensuring their adherence to procedures, and monitoring drivers' adherence to schedules and service delivery.

Tasks also include conducting daily reviews of branches and centers, and ensuring the integrity of financial transactions. The supervisor monitors fleet readiness and maintenance, ensuring vehicles are in optimal operational condition. They also follow up on customer complaints and resolve them to enhance the customer experience. The supervisor ensures the branch operates in a clean and organized environment that meets the needs of rental operations. The role requires preparing operational reports and monitoring performance indicators for service delivery and continuous improvement initiatives, while ensuring compliance with branch policies and operating procedures for car rental services.

Qualifications and Basic Requirements

• Saudi Nationality.
• At least 3 years of experience in car rental or related automotive operations.
• Good understanding of car rental operating and maintenance systems.
• Leadership and management skills, with the ability to manage a branch.
• High skills in follow-up, analysis, and report preparation.
• Ability to use computers and operating systems efficiently.

Required Skills

• Car Rental Branch Management.
• Supervision.
• Operations Management.
• Customer Service.
• Team Management.
• Financial Management.
• Performance Monitoring.
• Regulatory Compliance.
• Report Preparation.
• Problem Solving.
• Leadership.
• Communication.

Work Details and Locations

The type of work is full-time. The required experience ranges between 2-5 years. Opportunities are located in the Riyadh region, with specific opportunities in the cities of Riyadh and Jeddah.

About the Role

W Hotels, a brand within the Marriott International portfolio, is seeking a Director of Human Resources in Riyadh. This full-time position offers an opportunity to contribute to a dynamic hospitality environment that values diversity and professional development.

Company Overview

Marriott International is committed to providing equal employment opportunities and fostering a welcoming culture. The company actively promotes an environment where the unique backgrounds, talents, and experiences of its employees are valued. Marriott International is dedicated to non-discrimination based on protected characteristics, including disability and veteran status, in accordance with applicable law. W Hotels aims to spark curiosity and open new worlds, operating on the philosophy that life is to be experienced. The brand is known for reinterpreting luxury globally, driven by an attentive and ready-for-anything attitude. The "Whatever/Whenever" philosophy defines W Hotels' culture and service, bringing guest passions to life.

Role Context

The Director of Human Resources will play a key role in supporting the W Hotels brand in Riyadh. This position is integral to maintaining the company's commitment to its employees and upholding its service philosophy. The role is part of a global team where individuals can contribute their best work and find purpose.

Key Responsibilities

While specific responsibilities are not detailed in the provided text, a Director of Human Resources typically oversees all aspects of human resources operations, including but not limited to:

• Developing and implementing HR strategies aligned with business objectives.
• Managing talent acquisition, employee relations, compensation, and benefits.
• Ensuring compliance with labor laws and company policies.
• Fostering a positive work environment and supporting employee development.

Qualifications and Requirements

The provided text does not specify the required qualifications or experience for this role. However, candidates are expected to embody the W Hotels values of originality, innovation, and a forward-looking perspective. An attentive and ready-for-anything attitude is considered a core value.

Work Environment

This is a full-time position based in Riyadh. Employees at W Hotels are part of the broader Marriott International brand portfolio and contribute to a global team. The company culture encourages individuals to give their best, find their purpose, and get the most out of themselves.

About the Role

Fairmont Hotels & Resorts is seeking an experienced AV Manager to oversee audio-visual operations in Riyadh, Saudi Arabia. This role involves leading AV professionals, ensuring the seamless execution of AV solutions, driving innovation, maintaining facilities, and providing technical support. The position offers an opportunity to contribute in a fast-paced, collaborative environment.

Key Responsibilities

• Lead, mentor, and supervise the audio-visual department, fostering a culture of continuous learning and team excellence.
• Plan, coordinate, and execute comprehensive AV setups for corporate events, conferences, presentations, and specialized productions.
• Develop and maintain detailed AV equipment inventory systems, ensuring optimal maintenance schedules and timely upgrades.
• Create, manage, and optimize budgets for AV operations and equipment purchases while maintaining fiscal responsibility.
• Collaborate with clients, event planners, internal stakeholders, and cross-functional departments to deliver tailored AV solutions.
• Troubleshoot and resolve technical issues promptly and efficiently to minimize operational disruptions.
• Stay current with emerging AV technologies and industry trends, implementing innovative solutions.
• Ensure compliance with safety regulations, industry standards, and local requirements specific to the Riyadh market.
• Provide expert technical guidance and support for complex AV projects.
• Develop, document, and implement standardized operating procedures for all AV operations.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Oversee daily AV operations and ensure the proper setup, maintenance, and functionality of all audio-visual systems.
• Manage AV equipment, coordinate event productions, and support the seamless operation of AV services.

Qualifications and Requirements

• Bachelor's degree in Audio-Visual Technology, Electronics, Engineering, or a closely related field.
• Minimum of 5 years of professional experience in AV management, audio-visual operations, or a related supervisory role.
• Proven ability to work flexible hours, including evenings and weekends, as operational needs require.
• Willingness to relocate to Riyadh, Saudi Arabia.

Required Skills

• Comprehensive knowledge of audio-visual systems, equipment, and current industry technologies.
• Proven expertise in project management and event production coordination.
• Demonstrated excellence in leadership, team management, and staff development.
• Strong analytical and problem-solving abilities with exceptional troubleshooting skills.
• Proficiency in budgeting, financial planning, and vendor management.
• Excellent written and verbal communication skills with strong interpersonal abilities.
• Strong organizational skills with meticulous attention to detail and accuracy.
• Ability to adapt to regional requirements and work effectively in a multicultural environment.

Additional Information

This is a full-time position located in Riyadh, Saudi Arabia. Experience in the hospitality, entertainment, corporate events, or similar industry is preferred. Industry-recognized certifications such as CTS (Certified Technology Specialist), CTS-I, or CTS-D are highly desirable. The role requires 5-10 years of experience.

The company fosters a collaborative and supportive work environment built on teamwork, respect, and continuous improvement. The organization is committed to building an inclusive workplace that values diversity and empowers individuals from all backgrounds.