Full-time Supply Manager Jobs in Riyadh

Job Description:
Aasl Burger Company is looking for a Human Resources Specialist with experience in managing administrative operations and human resources related to government platforms and employee affairs, with the ability to follow up on official procedures, salaries, and compliance with approved labor regulations.

Tasks and Responsibilities:

• Managing and following up on government platforms such as: Qiwa, Social Security, Muqeem, Mudad, Baladi, and others.
• Following up on the issuance and renewal of licenses, permits, and records related to the company and employees.
• Preparing and processing salaries and monthly entitlements accurately.
• Preparing final settlements and end-of-service settlements.
• Following up on contracts, renewals, and terminations of services.
• Following up on vacations, absences, attendance, and departures.
• Preparing letters, definitions, and administrative decisions related to employees.
• Ensuring compliance with labor regulations and the company's internal policies.
• Coordinating with various departments regarding employee affairs and government procedures.
• Preparing periodic reports related to human resources and administrative operations.

Qualifications and Requirements:

• Bachelor's degree in Human Resources, Business Administration, or equivalent.
• Previous experience in human resources and administrative affairs.
• Strong knowledge of government platforms and Saudi labor regulations.
• Experience in salaries, settlements, and employee procedures.
• Organizational skills and high accuracy in work.
• Proficiency in using Microsoft Office programs and human resources systems.

Benefits:

• Professional work environment.
• Opportunities for development and career growth.
• Competitive salary and benefits based on experience and competence.

About the Role

D360 Bank is seeking a dedicated Manager - Tanfeeth to oversee and manage all activities associated with the Tanfeeth program. This role is instrumental in supporting the program's objectives and ensuring the timely, high-quality execution of all related processes. The successful candidate will be responsible for case closure, liaising with the Saudi Central Bank (SAMA), and monitoring the program's technical aspects.

Key Responsibilities

• Manage all Tanfeeth program activities, ensuring tasks and alerts are handled in strict accordance with program guidelines.
• Ensure the timely completion of all Tanfeeth alerts within SAMA's stipulated turnaround times and promptly resolve any arising issues.
• Communicate effectively with SAMA regarding actions required for cases related to Tanfeeth instructions.
• Liaise with the SAMA Technical team to address any technical issues encountered with the Tanfeeth system or WatheegEdge.
• Collaborate with other departments to promptly address any requirements or dependencies associated with Tanfeeth alerts.
• Work cross-functionally to facilitate the smooth processing of Tanfeeth-related activities and alerts across various teams.
• Maintain accurate and comprehensive records of all Tanfeeth-related activities, including alerts, escalations, and their resolutions.
• Handle requests and monitor activities within the Tanfeeth Portal and SAMA Net Portal, ensuring all requests are processed accurately and on time.
• Manage requests within the Watheqedge System and follow up with relevant stakeholders to ensure prompt resolution and provide status updates.
• Communicate with SAMA to discuss issues pertaining to SAMA Net cases and manage their closure in compliance with all rules and regulations.
• Provide support for compliance-related requests, ensuring they are addressed in a timely and compliant manner.
• Support the bank by mitigating the risk of exposure to failures in executing Tanfeeth and SAMA Net instructions, thereby preventing irregularities and reputational risks.
• Escalate any potential inability to meet SAMA requirements or respond to SAMA cases to the Head of Tanfeeth.
• Manage Tanfeeth and SAMA Net Dashboards on a 24/7 basis and escalate any abnormal traffic of cases.
• Provide on-the-job training and awareness to newly joined Tanfeeth staff and monitor their performance as needed.
• Perform any other duties assigned by the line manager that are related to the nature of the work.
• Enforce, incorporate, and comply with all necessary controls and related information security policies, procedures, practices, training, reporting, personal due diligence, and vigilance within departmental/unit activities and operations.

Qualifications and Requirements

• A tertiary-level qualification from an internationally recognized institution is preferred.
• Recommended experience of 3 to 5 years in the same or a similar domain.
• Proven experience as a professional capable of delivering on difficult technical tasks.
• Experience in project implementation is required.
• Must be self-sufficient at work and capable of taking responsibility for small projects.
• Previous experience providing technical supervision to junior staff is beneficial.

Required Skills

• Data Collection and Analysis
• Ethical Culture
• Regulatory Compliance
• Collaboration
• Communication
• Digital Fluency
• Teamwork
• Attention to Details
• Intellectual curiosity
• Strong organizational skills
• Meticulous attention to detail
• Ability to handle sensitive information with discretion and integrity

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience.

• Stock Management:
  • Maintain accurate and well-organized stockrooms for products and packaging.
  • Manage deliveries, replenishment, and product availability on the sales floor.
  • Coordinate with Supply Chain to meet client needs through MPR processes.
• Administration & Operations:
  • Manage vendor contracts, store maintenance, and supplies.
  • Liaise with HR administration and payroll for timesheets and documentation.
  • Support workforce planning aligned with traffic and commercial needs.
  • Handle expense reimbursements and adhere to internal audit guidelines.
• After-Sales Support:
  • Manage repairs and after-sales requests with a client-centric approach.
  • Ensure quality issues are properly followed up.

About the Role

FLOW Consortium is seeking an experienced Planning Manager to oversee operational planning for the Riyadh Metro's Lines 3, 4, 5, and 6. This role is essential for ensuring the delivery of safe, reliable, and efficient metro services. The Planning Manager will be responsible for service planning, train timetable development, maintenance access coordination, and operational readiness. The position involves balancing passenger demand with operational and maintenance requirements to optimize service delivery, maximize network availability, and support overall operational performance through effective planning and stakeholder coordination. As part of the Riyadh Metro operations and maintenance package, the Planning Manager will contribute to Riyadh's transformation under Vision 2030, upholding world-class standards in operational excellence.

Key Responsibilities

• Lead and manage the Planning Team to ensure effective delivery of operational planning activities.
• Develop and optimize train service plans and timetables based on passenger demand, operational requirements, and service standards.
• Coordinate maintenance access, possessions, and infrastructure protection activities to minimize operational disruption.
• Analyze service performance and operational scenarios to support normal and contingency service planning.
• Manage permit-to-work planning processes and ensure effective coordination between Operations and Maintenance teams.
• Lead planning meetings, workshops, and reviews to enhance timetable performance and operational efficiency.
• Act as the primary point of contact for train service planning, timetable management, and operational access planning.
• Support audits, operational activities, and continuous improvement initiatives across the Metro system.
• Develop and maintain effective operational plans that support safe, reliable, and efficient Metro services.
• Optimize train timetables and service patterns to meet passenger demand and operational requirements.
• Ensure effective planning and coordination of maintenance activities, possessions, and infrastructure access.
• Oversee planning and control processes related to operational access and permit management.
• Analyze operational data and implement improvements to enhance service delivery and network efficiency.
• Collaborate with Operations, Maintenance, Control Centre, and external stakeholders to ensure alignment of planning activities.
• Lead planning-related audits and ensure compliance with operational standards, procedures, and contractual obligations.
• Lead, develop, and support the Planning Team to achieve departmental objectives and operational excellence.
• Develop and coordinate service plans for special events, operational disruptions, and emergency scenarios.

Qualifications and Experience

• A minimum of 8 years of experience in operational planning, service planning, transport planning, or railway operations.
• Proven experience within rail, metro, public transport, or complex transportation environments.
• Strong knowledge of train scheduling, timetable development, and service planning methodologies.
• Experience coordinating maintenance access, possessions, permit-to-work systems, and operational planning activities.
• Working knowledge of train operations, station operations, depot operations, control centre functions, and resource planning.
• Understanding of passenger demand analysis and service optimization techniques.
• Good understanding of railway operational systems, including driverless train operations, signaling systems, power supply systems, platform screen doors, fare collection systems, communication systems, and traffic management systems.
• Experience supporting operational contingency planning and service recovery strategies.
• Strong analytical and reporting skills with the ability to interpret complex operational data.
• Proficiency in Microsoft Office applications and planning-related software systems.
• Experience working within safety-critical operational environments.
• Bachelor's Degree in Management, Engineering, Business Administration, or a related discipline.
• Project Management Professional (PMP) or equivalent certification is preferred.

Required Skills

• Strong leadership and team management capabilities.
• Excellent analytical and problem-solving abilities.
• Effective communication and stakeholder engagement skills.
• Strong planning and organizational capability.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Strong decision-making and coordination skills.
• High attention to detail and accuracy.
• Ability to work under pressure and meet critical deadlines.
• Strong report writing and presentation skills.
• Collaborative and customer-focused mindset.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role is with FLOW Consortium, a strategic partnership contributing to the Riyadh Metro, one of the world's most advanced urban transit systems. The Planning Manager will be a key contributor to the operational excellence of this significant infrastructure project.

About the Role

Motorola Solutions is looking for a specialized Service Delivery Manager to oversee the operational health and lifecycle support of customer systems. This vital role ensures consistent service delivery in line with contractual obligations, focusing on customer success and continuous quality improvement. The Service Delivery Manager acts as the primary interface between Motorola Solutions and its customers, fostering strong relationships and advocating for customer needs within the organization. This position is essential for managing and guiding specialized technical team leaders, including Incident Managers, Support and Operations teams, Upgrade and Deployment leads, KPI and Analytics Reporting leads, Drive Test leads, and Knowledge Transfer leads. The role is critical for the seamless operation of Mission Critical Push-to-Talk (MCPTT) applications and supports a 24/7 operational environment.

Key Tasks and Responsibilities

• Provide oversight of the operational health of customer systems from service delivery to lifecycle support.
• Ensure and manage internal and external resources for service delivery and maintain compliance with customer contractual obligations.
• Establish standard procedures to ensure consistent high service performance and monitor employee performance.
• Evaluate customer feedback to develop and implement quality improvement processes.
• Oversee the dedicated Upgrade and Deployment team responsible for implementing software patches, rollbacks, updates, and deployments across all lab and production systems.
• Guide the KPI and Analytics Reporting team to generate comprehensive system performance reports, Kodiak Analytic reports, and Drive Test reports to ensure service quality and compliance with Service Level Agreements (SLAs).
• Oversee the verification of change management, Wave mobile application acceptance testing, and drive test processes in coordination with third-party vendors.
• Manage the Knowledge Transfer lead to facilitate comprehensive user engagement, onboarding, fleet mapping, and ongoing customer training development.
• Collaborate closely with the Customer Success Manager (CSM), Incident Managers, and supporting functions (HR, Commercial, Procurement) to align strategic goals and ensure continuous service improvement.
• Facilitate customer success by adhering to global service delivery processes.
• Act as the key interface between Motorola Solutions and the customer.
• Lead the transition and transformation of project operations into managed services.
• Ensure that procedures and plans established for the customer align with organizational goals and are fully implemented to achieve service level objectives.
• Attend important meetings on behalf of the service delivery team or assign representatives.
• Provide recommendations for changes to technology or procedures for the customer.
• Prepare and present periodic reports to customer stakeholders.
• Analyze system performance and facilitate improvement recommendations.
• Propose new strategies to maintain or improve service delivery quality and reduce costs.
• Conduct regular research and attend seminars to learn improved service delivery procedures and processes.
• Collect data and information on customer satisfaction, inquiries, and complaints.
• Plan, manage, and execute customer meetings to present service delivery reports and improvements.
• Ensure permanent customer satisfaction and continuously collect data on customer satisfaction, inquiries, and complaints.
• Maintain a positive relationship with customers.
• Identify customer needs and ensure the service provider can meet them through an appropriate catalog of services.
• Act as a customer advocate within Motorola Solutions and represent Motorola Solutions to the customer.
• Support the customer in maximizing the benefits and outcomes of managed services.
• Conduct analysis of issues and problems.
• Lead escalation efforts across internal functional groups to resolve issues impacting service or customer business.
• Provide support regarding contractual obligations and SLAs.
• Educate service delivery team members on new plans and their impact on service delivery.
• Evaluate individual and team performance of team members.
• Organize and chair meetings with the service delivery team.
• Responsibility for training service delivery resources.
• Prepare and present reports on team performance and service delivery metrics.

Qualifications and Requirements

• Diploma or Degree in Engineering (Electrical) or a related discipline.
• ITIL v4 certification.
• High level of understanding of communication systems and IP networks.
• Minimum of 2 years of experience in project planning and transition to operations and maintenance phase.
• Minimum of 5 years of experience in managing a service delivery team, ideally with a focus on operations and maintenance.
• High-level experience in telecommunications or public safety.
• Excellent theoretical and practical problem-solving skills.
• Ability to work independently.
• Technical proficiency.
• The candidate will be subject to local Saudization requirements, which may require specific educational degrees related to the role to obtain a work permit.

Required Skills

• Communication Systems
• IP Networks
• Service Delivery Operations
• Customer Success
• Quality Improvement
• Change Management
• Performance Monitoring
• Reporting
• Analytics
• Knowledge Transfer
• User Engagement
• Training Development
• Cross-functional Collaboration
• Problem Solving
• Teamwork
• Planning
• Time Management
• Prioritization
• Multitasking
• Meeting Deadlines
• Customer Service
• Consulting
• Coordination
• ITIL v4
• Excellent communication skills (verbal, written, and presentation in both English and Arabic).
• Excellent customer service skills with a focus on complete customer satisfaction.
• Effective consulting and coordination skills.
• Good planning and time management skills.
• Ability to prioritize, multitask, and meet deadlines.
• Developed interpersonal and teamwork skills.

Additional Role Information

This role is a Service Delivery Manager position at Motorola Solutions Arabia, Inc., Saudi Branch, based in Riyadh, Saudi Arabia. The position requires 5-10 years of experience and is full-time. Travel may be required 25-50% of the time, with local transportation provided. This position is intended for experienced individuals.

About the Center Manager Role

The Place BC is seeking a Center Manager to oversee all branch operations, staff management, and strategic growth for its business center in Riyadh, Saudi Arabia. This role is integral to driving profitability and ensuring the efficient functioning of the business center as a standalone unit.

Key Responsibilities

• Oversee and manage daily operations, including staff supervision, facility maintenance, and budget oversight to ensure smooth and efficient functioning of the business center.
• Lead the team in delivering exceptional customer service, effectively resolving issues, and maintaining high occupancy rates.
• Coordinate with contractors, suppliers, and fit-out companies for renovations, space planning, and ensuring compliance with brand standards.
• Develop and execute comprehensive sales strategies aimed at revenue growth, cost control, and fostering strong community engagement.
• Monitor key performance metrics, prepare detailed reports, and implement data-driven improvements based on analysis and feedback to regional management.
• Ensure strict adherence to Saudi labor laws, health and safety regulations, and all relevant cultural norms in all operational aspects.
• Foster a positive and productive work environment through effective staff training, performance evaluations, and the implementation of Saudization initiatives.
• Manage budgeting and ensure compliance with all relevant regulations and company policies.
• Provide strong team leadership to drive operational excellence and achieve business objectives.

Qualifications and Experience

• A Bachelor's degree is required; a Master's degree is highly favored.
• A degree in hospitality management is preferred.
• A minimum of 5 years of experience as an operations manager in a business center.
• At least 5 years of experience in operations management within Saudi Arabia.
• A minimum of 5 years of experience as an operations director in hospitality or property management.

Required Skills

• Leadership and Team Leadership
• Operations Management
• Staff Management
• Sales Strategy Development and Execution
• Data Analysis and Reporting
• Customer Service Excellence
• Budgeting and Financial Management
• Compliance and Regulatory Adherence

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. The specific work type is full-time.

About the Role

Oivan is seeking an experienced Operations Lead to join its team in Riyadh, Saudi Arabia. This role is responsible for overseeing daily operations, ensuring service delivery, maintaining platform reliability, and driving continuous improvement for the Sakani and Ejar platforms. The Operations Lead will focus on guaranteeing platform availability, achieving operational excellence, managing incidents, preparing for disaster recovery, and fostering collaboration across business, development, infrastructure, security, QA, and external vendor teams. Reporting to the IT Operations Manager or Head of Technology Operations, this full-time position requires a strategic thinker with proven experience in managing complex IT environments and a strong understanding of operational governance, service reliability, and platform operations.

Key Responsibilities

• Lead comprehensive operational support for the Sakani and Ejar platforms, ensuring continuous availability, stability, optimal performance, and reliability.
• Oversee the management and health of production and non-production environments.
• Monitor and report on key operational performance indicators (KPIs), Service Level Agreements (SLAs), and service health metrics.
• Drive and implement initiatives for continuous service improvement across all operational aspects.
• Lead and coordinate Major Incident Management activities for swift and effective resolution of critical issues.
• Manage incident escalations across Development, Infrastructure, Database, Security, and Vendor teams.
• Conduct Root Cause Analysis (RCA) for incidents and ensure implementation of corrective and preventative actions.
• Track recurring issues and champion the development of long-term solutions to enhance platform stability.
• Oversee production deployments, releases, and scheduled maintenance activities with minimal service disruption.
• Ensure operational readiness for all major releases, including reviews of implementation and rollback plans.
• Ensure strict compliance with established change management processes and governance standards.
• Collaborate with DevOps teams to enhance automation, improve reliability, and optimize operational efficiency.
• Ensure the maintenance and enhancement of monitoring, logging, alerting, and observability capabilities.
• Provide support for Kubernetes, cloud infrastructure, CI/CD pipelines, and general platform operations.
• Drive operational excellence through strategic implementation of automation and process optimization.
• Lead Disaster Recovery (DR) planning, testing, and execution activities to ensure business continuity.
• Ensure Recovery Time Objective (RTO) and Recovery Point Objective (RPO) targets are consistently met during DR events.
• Maintain up-to-date operational runbooks and recovery procedures.
• Coordinate periodic DR drills and readiness assessments.
• Act as the primary operational point of contact for business and technical stakeholders.
• Coordinate with internal teams, external vendors, and service providers to ensure seamless operations.
• Prepare and present operational reports, service reviews, and executive updates.
• Facilitate operational governance and service review meetings.
• Manage vendor performance against agreed SLAs, ensuring service quality and responsiveness.
• Coordinate operational activities with third-party providers and handle escalations.
• Monitor platform performance, utilization, and capacity trends to identify potential issues and optimization opportunities.
• Identify and address performance bottlenecks.
• Plan for future capacity requirements and scalability improvements.
• Ensure compliance with organizational policies, security standards, and regulatory requirements.
• Support security audits, risk assessments, and compliance initiatives.
• Track and actively mitigate operational risks.

Qualifications and Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a closely related field.
• A minimum of 8 years of progressive experience in IT Operations, Service Delivery, Infrastructure Management, or DevOps roles.
• A minimum of 3 years of experience in a leadership or management capacity.
• Proven experience managing large-scale enterprise platforms and critical business services.
• Demonstrated experience working effectively with cross-functional teams and managing relationships with external vendors.

Required Skills

• Operations Management
• Service Delivery
• Reliability Engineering
• Continuous Improvement Methodologies
• Incident Management
• Disaster Recovery Planning and Execution
• Cross-functional Collaboration
• Root Cause Analysis (RCA)
• Release Management
• Change Management
• DevOps Principles and Practices
• Automation Strategies
• Kubernetes
• Cloud Infrastructure Management
• CI/CD Pipeline Management
• Business Continuity Planning
• Stakeholder Management
• Vendor and Service Management
• Performance Management
• Capacity Planning
• Security Best Practices
• Risk Management
• Compliance Management

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves close collaboration with various internal teams and external vendors.

About the Role

SAP is seeking a Head of Revenue Operations MEA North to join its Go-to-Market Operations team. Reporting to the Office of the CEO's Strategy & Operations organization, this role is responsible for the planning, delivery, and execution of complex business operations processes across the customer lifecycle within the MEA North region. The position will drive innovation, consistency, automation, and simplicity in business operations to ensure world-class field revenue operations aligned with business goals, financial objectives, strategic imperatives, and organizational requirements. This role champions the MEA NORTH region in alignment with the Regional Operational Excellence Framework, overall Transformation strategy, and go-to-market evolution, establishing an execution playbook and supporting practices across all functions, channels, and business units to foster a Cloud-centric operations culture.

SAP fosters a culture of continuous learning, skill growth, and well-being, impacting over 20 industries and 80% of global commerce. This role offers challenging yet meaningful work within a supportive environment.

Key Responsibilities

• Lead the MEA NORTH Revenue Operations teams, providing comprehensive support across all phases of the Customer journey.
• Drive Revenue Operations practices, cadences, and KPIs across the ONE Customer Value Journey.
• Provide critical insights to business and leadership on Operational KPIs, including Coverage, Quota allocation & Attainment, Productivity, and Forecast Accuracy.
• Develop and deploy corrective measures and best practices to meet and exceed KPI targets, contributing to the evolution of Cloud metrics and business goals.
• Inspire and guide organizational excellence, driving next-generation practices, processes, and KPIs to deliver Customer Lifetime Value in the cloud, aligned with regional guidelines.
• Serve as a thought leader, proposing continuous innovation and optimization of the business operation function and driving organizational excellence at the MEA NORTH level, sharing best practices regionally and globally.
• Act as a credible spokesperson for CS business operations initiatives within MEA NORTH.
• Leverage innovative thinking with pragmatic execution to deliver world-class Cloud-centric operations across all phases of the Customer journey.

Qualifications and Requirements

• Proven experience managing complex businesses and functions with a structured set of initiatives and programs.
• A track record of translating transformations and strategy into executable deliverables and pragmatic operational outcomes that deliver measurable business success.
• Demonstrated expert ability and readiness to lead in businesses/functions requiring high degrees of complex cross-organizational interaction and collaboration under aggressive timelines and significant market pressure.
• Demonstrated track record leading customer-facing, sales, services, support, or business operations organizations; global sales, services, support, or customer engagement leadership is desired.
• Ability to successfully collaborate across cultures and demonstrate accountability.
• Experience in driving operational innovation based on new CLTV models, with a deep understanding of the customer and organizational landscape, as well as internal and external business factors.
• Possess a positive internal and external brand, be well-networked, and well-positioned within MEA NORTH.
• Proficiency in Excel, data-driven tools, SAC, and data analysis.
• Experience in communicating with C-level executives.
• Sales experience, including forecasting, business and strategic planning, and performance management, is a plus.

Required Skills

• Leadership and Vision
• Transformation and Strategy Execution
• Organizational and Operational Complexity Management
• Cross-Organizational Interaction and Collaboration
• Business Performance Management
• Customer-facing Operations (Sales, Services, Support, Customer Engagement)
• Accountability and Cross-Cultural Experience
• Innovation and Continuous Improvement
• Brand Development and Networking
• Data Analysis and Proficiency in Excel, SAC
• C-level Communication
• Sales Acumen (Forecasting, Business Planning, Strategic Planning, Performance Management)
• Adaptability and Flexibility under Pressure
• Emotional Intelligence
• Clear Written and Spoken Communication
• Prioritizing Customer Needs
• Developing Leaders and Promoting Inclusion
• Teamwork and Execution Excellence
• Integrity, Ethics, Transparency, and Trust Building
• Valuing Diversity
• Optimism

Work Environment and Details

This is a full-time, regular position with SAP, based in Riyadh. The role is classified as Management, with expected travel between 0-10%. SAP is committed to Equal Employment Opportunity and provides accessibility accommodations to applicants with disabilities.

About the Role

Sanabil Studio is a venture builder focused on transforming bold ideas into thriving businesses through industry expertise, technology, and startup acumen. We support ventures from inception to launch with seed funding and hands-on guidance. TradePay, a Sanabil Studio venture, is developing essential trade finance infrastructure for the Fast-Moving Consumer Goods (FMCG) sector in Saudi Arabia. The company aims to revolutionize supplier credit by replacing informal arrangements with structured, data-driven working capital solutions, empowering small merchants and mitigating credit risk for suppliers.

We are seeking a highly experienced Head of Operations to establish and lead TradePay's operational backbone. This role reports directly to the CEO and is critical for scaling operations. The position is located in Riyadh, Saudi Arabia, and is a full-time role.

Key Responsibilities

• Design and build TradePay's end-to-end collections infrastructure and execution workflows.
• Manage repayment reminder strategies across various channels including SMS, WhatsApp, phone calls, and automated payment systems.
• Oversee outbound collections activities, including promise-to-pay tracking, escalation workflows, and coordination for legal recovery.
• Manage relationships with third-party collections partners and develop comprehensive collections dashboards and reporting.
• Oversee merchant onboarding operations, including the collection of Know Your Business (KYB)/Know Your Customer (KYC) documents, account activation, and maintenance of merchant operational records.
• Build and manage the merchant support function, addressing inquiries related to repayments, operational issues, complaints, and escalations.
• Design and manage dispute resolution workflows, coordinating with suppliers and merchants to resolve issues and maintain accurate audit trails.
• Oversee merchant repayment processing, payment reconciliation, settlement coordination, and the resolution of payment exceptions.
• Manage operational relationships with key stakeholders including FMCG suppliers, distributors, force automation providers, marketplaces, payment providers, collection agencies, and KYB/KYC providers.
• Produce daily collections reports, delinquency and aging reports, and operational Key Performance Indicator (KPI) dashboards.
• Develop scalable operational processes, Standard Operating Procedures (SOPs), and controls, and collaborate with Product and Engineering teams to automate manual workflows.

Qualifications and Requirements

• A minimum of 8 years of experience in fintech, lending, BNPL, payments, collections, customer operations, or financial services operations.
• Proven experience in building operational functions from scratch.
• Strong collections and customer servicing experience.
• Experience managing operational teams and third-party vendors.
• Strong analytical and reporting capabilities.
• Experience working within a startup or high-growth company environment.
• Experience within Saudi Arabia or the GCC region.

Required Skills

• Collections
• Customer Servicing
• Team Management
• Vendor Management
• Analytical Skills
• Reporting

Role Success and Growth

Success in this role will be measured by the establishment of a scalable collections infrastructure, the implementation of an automated reminder and collections engine, the operation of the merchant support function to defined Service Level Agreements (SLAs), the availability of real-time operational reporting and dashboards, fully controlled reconciliation and settlement processes, an operational dispute management framework, and achieving operational readiness for national scale. This position offers a clear growth path to Chief Operations Officer as TradePay expands its operational infrastructure across the region.

The hiring process includes an introductory recruiter conversation, a Founder interview, an operations case study and practical exercise, and reference checks.

About the Role

BEC Arabia is seeking a Facilities Supervisor to manage the daily operations, maintenance, and administration of company accommodation facilities and camps in Riyadh, Saudi Arabia. This role is crucial for ensuring efficient, safe, and compliant delivery of all camp and facility services, maintaining a comfortable living environment for employees. The position requires a professional with over 10 years of experience, capable of managing complex operations and upholding high service standards in a dynamic setting.

Key Responsibilities

• Supervise the day-to-day operations of employee camps and accommodation facilities.
• Monitor and manage housekeeping, catering, laundry, transportation, and maintenance services to ensure optimal performance.
• Conduct regular and thorough inspections of camp facilities to guarantee cleanliness, safety, and adherence to company policies.
• Coordinate and oversee both preventive and corrective maintenance activities for buildings, utilities, and essential camp infrastructure.
• Manage camp occupancy records and efficiently allocate accommodation to employees.
• Liaise effectively with service providers and contractors to ensure the quality of services and compliance with contractual agreements.
• Address employee accommodation concerns and promptly resolve any facility-related issues to maintain employee satisfaction.
• Ensure strict compliance with Health, Safety, and Environmental (HSE) requirements and company standards across all camp facilities.
• Prepare comprehensive reports related to camp operations, maintenance activities, occupancy status, and any reported incidents.
• Monitor inventory levels for camp supplies and consumables, and coordinate procurement activities to ensure adequate stock.

Qualifications and Requirements

• A Bachelor's Degree, Diploma, or an equivalent qualification in Facilities Management, Hospitality, Business Administration, or a closely related field.
• A minimum of 10 years of progressive experience in facility management, camp administration, or accommodation operations, preferably within construction, industrial, or large workforce environments.
• Strong knowledge of facility maintenance best practices, camp operations management, and effective contractor management.
• Familiarity with relevant health, safety, and environmental regulations pertinent to facility and camp management.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Previous experience supporting large-scale construction projects is highly preferred.
• Experience managing labor camps with high occupancy levels is considered an advantage.
• Knowledge of local regulations related to accommodation and facility management in Saudi Arabia is beneficial.

Required Skills

• Facility Maintenance
• Camp Operations Management
• Contractor Management
• Health, Safety, and Environmental (HSE) Regulations
• Organizational Skills
• Communication Skills
• Problem-Solving Skills
• Microsoft Office Suite Proficiency

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in facility management or related fields. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, is necessary.

About the Role

Amazon is seeking a Procurement Specialist (SPM) to join the Site Procurement Operations (SPO) team within the Global Procurement Organization (GPO). This full-time position supports Amazon Stores Operations in Riyadh, Saudi Arabia. The role involves partnering with internal business partners, operations teams, and suppliers to deliver strategic procurement projects and value-adding solutions. Key objectives include driving continuous improvement, innovation, sustainability, and mitigating legal and supply risks.

As part of the EMEA Site Procurement Operations (SPO) Team, the Procurement Specialist will contribute to achieving critical SPO Performance Indicators, such as savings, compliance, and sustainability, and will manage invoices on hold. This role operates within a dynamic, fast-paced, and cross-functional environment, supporting the operational efficiency of Amazon's logistics network.

Key Responsibilities

• Manage the end-to-end SPO process and policy, from needs identification to sourcing execution at local, regional, country, and cross-continent levels.
• Anticipate and understand business needs to develop optimal procurement strategies and requirements.
• Lead sourcing activities, including supplier due diligence, negotiations, and risk assessments, utilizing tools such as Coupa (ERP).
• Conduct market research and evaluate supplier manufacturing capabilities to enhance and develop the GPO supplier base for current and future needs.
• Deliver sourcing projects (RFI, RFQ, etc.) with varying spend thresholds, complexity, risks, confidentiality requirements, and time constraints, analyzing solutions and providing recommendations.
• Execute and support GPO projects and initiatives, including tenders, cost optimizations, sustainability efforts, and process improvements.
• Support critical yearly peak readiness activities, such as capturing lessons learned, documenting successes, creating pre-peak readiness presentations, and executing playbook actions.
• Act as the primary point of contact for Procurement within operations on site, fostering effective business partnerships.
• Proactively partner with Site Leadership, other GPO teams (*, Category, Global Supplier Management), and key functions like Finance and Legal.
• Lead and participate in Monthly Business Reviews (MBR) and Quarterly Business Reviews (QBR) with key internal and external stakeholders, and contribute expertise to key supplier meetings, GEMBAs, and Daily Deep Dives.
• Serve as a Subject Matter Expert (SME) to add value to local procurement categories and processes, identifying and leveraging savings opportunities, performing spend analysis, and supporting strategy definition for the country network.
• Deliver monetary value through diverse cost/revenue management leverages, including operational savings, revenue generation, warrants, and long-term contracts, with the ability to extend SME responsibilities to the EMEA level.
• Act as an ambassador for internal Spending & Transaction and GPO policies, educating business partners on correct behaviors and best practices.
• Provide functional skills training, including to other GPO members.
• Utilize various applications and systems (*, ERP, Quicksight, PowerBI) for reliable reporting and data analysis, including supplier performance metrics.
• Use and enhance available tools to analyze and leverage opportunities and risks related to spend, categories, vendors, legal aspects, and other areas.
• Manage the full contract lifecycle (CLM), driving contract compliance from suppliers.
• Create, negotiate, and execute contractual agreements, including Work Orders and Supply Agreements.
• Manage supplier performance as per relevant governance frameworks.
• Ensure the highest levels of service delivery based on quality, maintenance, costs, sustainability, lead times, and other key elements.
• Lead and support MBR/QBRs, acting as the voice of suppliers, ensuring smooth payment processes, providing necessary support, and implementing corrective and preventive measures when needed.

Qualifications and Requirements

• Bachelor's degree or equivalent.
• Experience in procurement.
• Strong analytical skills.
• Attention to detail.
• Effective communication abilities.
• Experience in supply chain management.
• Experience in commodity management.
• Experience in supplier management in a high volume, global sourcing and operations manufacturing environment with a global supply base of contract manufacturers.
• Knowledge of ERP systems (*, SAP, Oracle, Coupa) in large organizations.

Required Skills

• Procurement
• Sourcing
• Negotiations
• Risk Assessments
• Coupa
• Market Research
• Spend Analysis
• Contract Life Management (CLM)
• ERP systems
• Analytical Skills
• Attention to Detail
• Communication Abilities
• Supply Chain Management
• Commodity Management
• Supplier Management

Work Location and Type

This is a full-time position located in Riyadh, Saudi Arabia.

About the Role

Talaat Moustafa Group Saudi is seeking an experienced and dedicated Cinema Store Manager to oversee the daily operations of its Banan Gifts Store in Riyadh. This role is crucial for ensuring efficient store performance, maintaining accurate inventory, managing sales effectively, and delivering an exceptional customer shopping experience. The ideal candidate will uphold the highest standards of organization, product presentation, and cleanliness within the store.

As the Cinema Store Manager, you will be responsible for the comprehensive management of the Banan Gifts Store, ensuring seamless operations from inventory control to customer satisfaction. This position requires a proactive approach to problem-solving, a keen eye for detail, and a commitment to driving sales and service excellence within a dynamic retail environment.

Key Responsibilities

• Supervise all incoming and outgoing inventory operations to ensure accuracy and efficiency.
• Monitor stock levels regularly and forecast future inventory needs to prevent shortages.
• Prepare and submit purchase requests in a timely manner to maintain optimal stock levels.
• Ensure accurate recording of all products and inventory movements within the approved systems.
• Conduct periodic and surprise inventory counts and promptly resolve any identified stock discrepancies.
• Follow up with suppliers and monitor delivery schedules to guarantee product availability.
• Oversee all daily sales operations, ensuring smooth and accurate execution.
• Recommend and assist in selecting a suitable Point of Sale (POS) system and manage its daily operations.
• Coordinate the setup, operation, and management of the POS system, integrating it effectively with store operations.
• Monitor all cash and electronic payment transactions to ensure accuracy and security.
• Supervise the operation of POS terminals, card payment devices, cash counting machines, and related equipment.
• Prepare daily and weekly sales and collection reports for management review.
• Ensure customers receive a professional and outstanding shopping experience.
• Organize and display products in an attractive and professional manner to enhance appeal.
• Ensure pricing labels, product tags, and promotional materials are properly and clearly displayed.
• Handle customer complaints professionally and resolve issues promptly to maintain customer satisfaction.
• Ensure strict compliance with customer service policies and procedures.
• Maintain the daily cleanliness and organization of the store, ensuring an appealing overall appearance.
• Monitor the condition of facilities and equipment and report any maintenance requirements.
• Ensure compliance with all safety standards and operational procedures within the store.
• Coordinate with relevant departments to ensure a smooth workflow and operational efficiency.
• Propose improvement ideas to enhance store performance, increase sales, and elevate service quality.
• Report any issues or requests to top management and follow up on their finalization.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Marketing, or any related field.
• A minimum of 10 years of experience in retail operations or store supervision.
• Preference for candidates with experience in gifts, accessories, or lifestyle retail stores.
• Proven experience with POS systems and retail operational tools.
• Proficiency in Microsoft Office Suite and inventory management systems.

Required Skills

• Expertise in POS systems and retail operational tools.
• Strong proficiency in Microsoft Office applications.
• Skilled in inventory systems management and inventory monitoring.
• Effective sales management and stock control capabilities.
• Excellent customer service and communication skills.
• Adept at product presentation and maintaining store cleanliness.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in retail operations or store supervision, with a preference for candidates experienced in gifts, accessories, or lifestyle retail environments.

About the Role

Stranger Soccer is seeking an ambitious individual to serve as the License Owner / Operator in Riyadh, Saudi Arabia. This position offers the opportunity to establish and manage Stranger Soccer's football experience platform within the local community. The role involves leading the expansion of a global brand by implementing a proven model for accessible, high-quality casual football.

This opportunity is suited for individuals with a strong understanding of football culture and local market insights, who are driven to build a significant business venture. While operating independently, the License Owner / Operator will receive comprehensive support from Stranger Soccer's headquarters, including an operational playbook, technological tools, and strategic guidance. The position is designed for those seeking ownership and the chance to redefine engagement with the sport.

Key Responsibilities

The License Owner / Operator will be responsible for the comprehensive management and growth of the Stranger Soccer operation in Riyadh. Key duties include:

• Establishing and operating a complete football ecosystem within the city, ensuring a consistent and high-quality player experience.
• Overseeing all business aspects, from initial setup to ongoing operations and strategic development.
• Implementing marketing initiatives to build brand awareness and attract players.
• Recruiting and managing a local team to support operational needs.
• Ensuring the effective functioning of the mobile app for player bookings and game management.
• Leveraging the Stranger Soccer platform and operational playbook to achieve business objectives.

Required Qualifications

Successful candidates will possess the following:

• A deep understanding and passion for football and its culture.
• Strong local insight into the Riyadh market and community.
• Demonstrated leadership capabilities.
• Proven business experience with a strategic mindset.
• An entrepreneurial spirit and readiness to operate independently.
• A desire for ownership, impact, and tangible results.

Skills Profile

• Leadership
• Business Acumen
• Entrepreneurial Mindset
• Operations Management
• Marketing Strategy
• Team Recruitment and Management

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 years of experience, with a focus on entrepreneurial drive and potential. Stranger Soccer is a global brand with a successful model for scaling casual football experiences, having launched in over 10 cities and facilitated more than 100,000 games worldwide.

Interested candidates can learn more and express their interest by visiting ******************* and clicking "Bring Stranger Soccer to Your City".

About the Role

Stranger Soccer is seeking an entrepreneurial individual to serve as License Owner / Operator in Riyadh, Saudi Arabia. This role offers the opportunity to build and manage a football experience platform within the Riyadh community. The position involves establishing and overseeing a comprehensive football ecosystem designed to provide a consistent, high-quality experience for players who utilize the Stranger Soccer mobile application for game bookings.

This is an opportunity to own and operate a business venture supported by an established global brand. The License Owner / Operator will be responsible for implementing Stranger Soccer's technology and operational framework to redefine football engagement in Riyadh. The role is suited for individuals driven by impact, ownership, and results, with a strong connection to football culture.

Key Responsibilities

As a License Owner / Operator, responsibilities will cover the full scope of business management. These include, but are not limited to:

• Overseeing all operational aspects of the Stranger Soccer platform within Riyadh.
• Developing and executing local marketing strategies to drive user acquisition and engagement.
• Recruiting, training, and managing local teams to ensure service quality.
• Managing the financial performance and growth of the Riyadh venture.
• Ensuring the consistent delivery of a high-quality football experience for all participants.
• Building and nurturing relationships within the local football community.
• Implementing and adhering to the Stranger Soccer operational playbook and brand standards.

Qualifications and Requirements

• A strong passion for football and a deep understanding of local football culture in Riyadh.
• Demonstrated leadership capabilities.
• Proven business experience, with a track record of successful ventures or management roles.
• An entrepreneurial mindset with the drive to operate independently and build a business.
• The ability to think strategically and execute effectively.
• A commitment to delivering exceptional player experiences.

Required Skills

• Leadership
• Business Acumen
• Entrepreneurial Mindset
• Operations Management
• Marketing Strategy and Execution
• Team Recruitment and Management

Work Environment and Company Information

Stranger Soccer operates as a full-time venture. Originating from Singapore, the company has expanded to over 10 cities globally, facilitating more than 100,000 games. Stranger Soccer provides the technology platform, an operational playbook, and support from its HQ team to assist License Owners in their success. The role is based in Riyadh, Saudi Arabia.

About the Role

Greendunes Landscapes is seeking an experienced Nursery Manager to oversee operations at a 30-hectare commercial landscape nursery located in Al Kharj, Riyadh, Saudi Arabia. This senior management position reports directly to the Managing Director and is responsible for all aspects of plant production, maintenance, and development, with a focus on trees, shrubs, and ground covers suitable for GCC environmental conditions. The role is instrumental in ensuring a consistent supply of high-quality landscape materials for various projects.

Key Responsibilities

• Manage daily operations of a 30-hectare nursery, including the production of trees, palms, shrubs, and ground cover.
• Develop and implement programs for propagation, cultivation, irrigation, fertilization, pruning, pest control, and plant health.
• Oversee the production of shrubs and ground covers, ensuring quality, growth rates, and availability for project requirements.
• Manage the process of receiving, inspecting, handling, and acclimating imported trees to GCC climatic conditions.
• Implement hardening programs for imported and locally produced plants to ensure successful establishment.
• Maintain high standards of plant presentation, root development, canopy formation, and overall nursery quality.
• Identify and manage a diverse range of tree and shrub species used in GCC landscape projects.
• Monitor and improve nursery soil media, fertilization, irrigation efficiency, and environmental control systems.
• Prepare detailed production schedules and accurate inventory forecasts based on project demands.
• Maintain nursery stock records, including plant labeling, traceability, and reporting systems.
• Supervise, train, and motivate nursery supervisors, technicians, and labor teams.
• Coordinate with landscape construction, procurement, and design teams regarding plant availability and specifications.
• Implement and promote sustainable nursery practices, including water conservation and resource management.
• Ensure compliance with KSA agricultural, environmental, safety, and labor regulations.

Qualifications and Experience

• Minimum of 10 years of professional experience in nursery management.
• Minimum of 5 years of nursery experience within GCC countries (Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, or Oman).
• Minimum of 5 years of proven experience in the commercial production of shrubs and ground covers.
• Strong experience in handling, establishment, and acclimation of imported mature trees and specimen plants.
• Extensive knowledge of trees, palms, shrubs, and ground covers commonly used in GCC landscaping, including their growth habits, environmental tolerances, and landscape applications.
• Eligibility to obtain a work visa and legally work in the Kingdom of Saudi Arabia (KSA).
• A Degree or Diploma in Horticulture, Agriculture, Plant Science, or a related field is preferred.

Required Skills

• Strong plant identification skills with practical knowledge of GCC-adapted species.
• Expertise in nursery irrigation systems, fertilization programs, pruning techniques, and integrated pest management (IPM).
• Ability to diagnose plant stress, deficiencies, diseases, and environmental problems.
• Proven experience in managing large, multicultural nursery teams.
• Excellent planning, organization, reporting, and inventory management skills.
• Proficiency in MS Office; experience with nursery management systems is preferred.
• Strong leadership and effective communication abilities.
• Bilingual proficiency in both spoken and written English and Arabic.

Work Context

This is a full-time, senior management position based in Al Kharj, Riyadh, Saudi Arabia. The role requires a strategic approach to nursery management and team leadership. Preferred experience includes the management of large-scale nurseries supplying luxury landscape developments, public realm projects, municipalities, resorts, or mega-projects within the GCC region.

Application Instructions

Interested candidates are invited to send their CV to: a@********************** and i@*****************.

• Developing and managing office infrastructure and administrative systems.
• Overseeing local legislative compliance and operational management.
• Providing high-level administrative support to Partners.

• Manage office operations, supplier relationships, and service contracts.
• Support P&C activities including recruitment and onboarding.
• Monitor office budgets and operational efficiency.

• Excellent communication skills.
• Strong organizational abilities and attention to detail.
• A proactive, professional, and client-focused approach.