Full-time Ticket Seller Jobs With No Experience in Riyadh

About the Reservations Agent Role

Rotana Hotels is seeking a guest-focused Reservations Agent to join its team in Riyadh, Saudi Arabia. This full-time position involves delivering high levels of customer service and providing effective solutions for guest reservations. The role requires a proactive individual capable of maintaining clear communication to ensure efficient service delivery.

Key Responsibilities

• Process and confirm guest room reservations received via phone, letter, or fax.
• Accurately input all reservation details and pertinent information into the computer system.
• Address guest inquiries, complaints, and requests related to reservations.
• Stay informed about all hotel promotions and surrounding offers.
• Adhere to established procedures for processing reservations, rates, and confirmations, including providing information on hotel facilities.
• Demonstrate comprehensive product knowledge and a thorough understanding of rate structures, applying rate management principles.
• Maintain an organized filing system for all correspondence and compile reports as requested by management.
• Promote and maintain positive public relations to maximize business opportunities.
• Ensure an accurate room status is maintained at all times.
• Answer all incoming calls according to Rotana standards.
• Process information received via fax and monitor incoming emails.
• Organize visa requests for hotel guests in accordance with hotel policy.
• Identify opportunities to upsell services and amenities.

Qualifications and Requirements

• A diploma or degree in the hospitality field.
• Previous experience in hotel reservations is preferred.
• Essential computer literacy.
• Excellent communication skills, with proficiency in both written and oral English.
• Additional language skills are considered an asset.
• A customer-focused and proactive personality.
• A courteous, dynamic, and approachable demeanor.
• The ability to work effectively and professionally.
• Capacity to establish effective relationships with internal and external customers.
• Ability to work independently within a structured environment.

Required Skills

• Reservations Management
• Customer Service Excellence
• Written and Oral Communication
• Product Knowledge
• Rate Management Principles
• Public Relations
• Job Understanding
• Teamwork
• Taking Responsibility
• Recognising Differences
• Adaptability
• Customer Focus

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role is suitable for individuals with 0-1 year of experience, offering an opportunity for growth within the hospitality industry.

We are looking for a creative and organized exhibition and conference coordinator to join our team and contribute to the success of our events. You will be responsible for planning, executing, and managing all aspects of exhibitions and conferences, from the initial concept to the final execution. If you have excellent organizational skills, the ability to work under pressure, and a passion for creating unforgettable events, we invite you to apply.

Key Responsibilities:

• Develop and coordinate comprehensive exhibition and conference plans.
• Manage event budgets and communicate with suppliers.
• Oversee logistical and execution aspects to ensure smooth event flow.
• Collaborate with marketing and creative teams to ensure event objectives are met.

About the Role

Shine - Event Staffing is seeking an F&B Coordinator to join its team in Riyadh, Saudi Arabia. This position is integral to supporting the recruitment of event staff and ensuring the smooth execution of daily operations. The F&B Coordinator will serve as a key liaison between staff, clients, and internal teams, facilitating seamless staffing placements and successful event delivery.

This full-time role offers an opportunity for individuals with 0-1 years of experience to develop their skills in a dynamic operational environment. The successful candidate will contribute to maintaining operational efficiency and upholding high service standards for clients.

Key Responsibilities

• Support the sourcing, screening coordination, and development of the talent pool.
• Assist with the onboarding process for new talent, including document verification and profile maintenance.
• Provide support for on-ground operations and staff deployment for events and projects.
• Manage staff accreditation, uniform distribution, and event readiness requirements for deployed personnel.
• Monitor on-site service quality and ensure consistent staff attendance and presentation standards.
• Coordinate staff scheduling, manage availability, and ensure efficient deployment across multiple assignments.
• Brief staff members before assignments and act as a primary point of contact during events.
• Liaise with clients to understand requirements, discuss timelines, and provide operational updates.
• Maintain accurate records of placements, staff profiles, and relevant documentation.
• Gather and document post-event feedback from staff and clients to support continuous improvement.

Required Qualifications

• Strong coordination and organizational skills are essential for managing diverse operational needs.
• The ability to manage multiple tasks and competing priorities simultaneously is required.
• Comfort working effectively within a fast-paced operational environment is necessary.
• Excellent communication and stakeholder management skills are vital for interacting with various parties.
• The capacity to work collaboratively and closely with staff, clients, and internal teams is a key requirement.
• Fluency in both Arabic and English is mandatory for this role.

Skills Profile

• Coordination
• Organizational skills
• Ability to manage multiple tasks and priorities simultaneously
• Communication
• Stakeholder management

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires individuals to be comfortable working within a fast-paced operational environment and to collaborate closely with staff, clients, and internal teams.

About the Role

Fairmont Hotels & Resorts, a part of the Accor network, is seeking a Royal Service and Reservations Agent to join its team in Riyadh, Saudi Arabia. This role is an opportunity to contribute to responsible hospitality within a global network of hotels, focusing on creating positive impacts for guests, colleagues, and the environment. As a Royal Service and Reservations Agent, you will be the initial point of contact for guests, managing reservations and inquiries with professionalism to ensure memorable experiences.

Key Responsibilities

• Manage incoming calls, emails, and in-person inquiries with professionalism and courtesy.
• Process reservations for accommodations, dining, and special events, ensuring accuracy and attention to detail.
• Provide detailed information regarding hotel facilities, services, and local attractions.
• Anticipate guest needs and offer personalized recommendations and solutions.
• Liaise with various hotel departments to fulfill guest requests and resolve issues promptly.
• Maintain current knowledge of hotel offerings, promotions, and local events.
• Uphold high standards of customer service at all times.

Qualifications and Requirements

• Excellent verbal and written communication skills, with a friendly and empathetic demeanor.
• Proficiency in reservation management systems and general computer applications.
• Strong problem-solving capabilities and a high level of attention to detail.
• Demonstrated ability to manage multiple tasks simultaneously and remain composed under pressure.
• Cultural sensitivity and awareness, coupled with a customer-focused mindset.
• Fluency in English is required.
• In-depth understanding of luxury hospitality standards and practices.
• Familiarity with Saudi Arabian culture and customs is beneficial.
• Flexibility to work various shifts as needed.

Required Skills

• Communication
• Reservation management systems
• Computer skills
• Problem-solving
• Attention to detail
• Multi-tasking
• Cultural sensitivity
• Customer-focused mindset
• Knowledge of luxury hospitality standards and practices
• Familiarity with Saudi Arabian culture and customs
• Experience with Opera or a similar system is an advantage.
• Proficiency in additional languages is a plus.

Work Context

This is a full-time position for a Royal Service and Reservations Agent located in Riyadh. The role requires 0-1 year of experience. The position is based within the Riyadh Region.

About the Role

Aljabr Rent a Car is looking for an Applications Reservations Coordinator to join their team. The incumbent will represent the company to customers, ensure the highest levels of service are provided, and adhere to company policies and procedures.

Key Tasks and Responsibilities

• Represent the company and protect its image to customers at all times.
• Provide excellent customer service and handle customer inquiries through various communication channels (internet, calls, personal visits).
• Identify and effectively respond to customer expectations and requests.
• Resolve issues that may affect customer satisfaction within the granted authority.
• Courteous reception and professional handling of customers.
• Receive and process car rental requests via the website and contracted applications, as well as used car sales.
• Coordinate with relevant departments to ensure all customer requests are fulfilled.
• Update the status of available cars at the branch daily through contracted applications as per management directives.
• Fulfill all requests during specified official working hours.
• Follow up with the maintenance department to identify mechanical and technical issues with cars and ensure timely repairs.
• Explain the periodic maintenance program to customers and inform them about maintenance centers and the necessity of adhering to them.
• Follow up on contracts with overdue payments and open contracts with payment arrears.
• Ability to handle customer issues and misunderstandings.
• Communicate with other departments when needed and explain rental details to customers (*, excess mileage, overtime).
• Adhere to the uniform and maintain a clean and tidy personal appearance according to company standards.
• Complete the necessary procedures to open and update new contracts on the specified platforms.
• Responsibility for the safety of vehicles and cash received.
• Review monthly invoices with applications and follow up on their payment.
• Review violations, damages, and accidents recorded for customers and ensure they are included in monthly invoices.
• Handle telephone inquiries in a polite and helpful manner.
• Coordinate car pick-up and drop-off for customers and inform them of relevant information.
• Stay informed about the prices and services of competing companies and report potential business opportunities.
• Daily inventory of parked cars and ensure their safety and readiness for rental.
• Immediate reporting of accident and maintenance cars and sending the necessary documents to the relevant department.
• Perform any other duties as requested by supervisors or managers.

Required Qualifications and Skills

• Proficiency in Arabic, both spoken and written.
• Proficiency in English, both spoken and written.
• Good communication skills and ability to interact with others.
• High problem-solving abilities.
• Ability to work in a team and collaborate.
• Time management and multitasking skills.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Controller-Rooms to join its team. This is a full-time, non-supervisory position, offering an opportunity for individuals with 0-1 year of experience to launch their careers in hotel operations. The Controller-Rooms plays a vital role in ensuring seamless guest experiences by managing room assignments, check-in/check-out processes, and guest satisfaction.

Brand Philosophy

W Hotels' mission is to ignite curiosity and broaden horizons, creating a space where life can be experienced. The brand is renowned for redefining luxury standards globally, driven by a spirit of bold innovation and a service culture based on the principle of "Whatever/Whenever." Joining W Hotels means becoming part of a portfolio of brands under Marriott International, where you can bring your best self, work with purpose, be part of a great global team, and become the best version of yourself.

Key Tasks and Responsibilities

• Assign rooms according to guest requests and preferences as much as possible.
• Check in pre-registered guests and prepare key packets.
• Organize and coordinate check-in and pre-registration procedures for arriving groups.
• Review, track, and fulfill requests for room changes or extensions when possible, informing relevant staff of the status.
• Confirm reservations and cancellations.
• Review unavailable rooms daily.
• Ensure rates match market codes and document any exceptions.
• Verify and adjust guest bills.
• Archive guest folios or documents.
• Process all guest check-ins and check-outs.
• Activate room keys.
• Secure correct payment.
• Identify any over-commitments.
• Perform duplicate reservation checks and book rooms accordingly.
• Run daily reports to monitor operations.
• Follow up with guests to ensure their requests have been met or their problems resolved to their satisfaction.
• Receive, record, and relay messages accurately, completely, and with the urgency required.
• Follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge each guest according to company standards.
• Anticipate and exceed guest service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Prepare and review written documentation accurately and completely.
• Answer telephones using appropriate etiquette.
• Coordinate tasks and work with other departments effectively.
• Act as a role model for the department.
• Develop and maintain positive working relationships with others.
• Support the team to achieve common goals.
• Comply with quality assurance standards.
• Stand or sit, or walk for extended periods of time.
• Input and access information using a computer and/or point of sale system.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent.
• Less than one year of relevant work experience.
• No supervisory experience required.
• No specific licenses or certifications required.

Required Skills

• Guest request management.
• Reservation confirmation.
• Bill verification.
• Payment processing.
• Report generation.
• Customer service excellence.
• Professional communication (verbal and written).
• Teamwork and collaboration.
• Computer and point-of-sale system operation.

Additional Information

Marriott International is committed to being an equal opportunity employer and welcomes everyone and provides access to opportunities. The company actively promotes an environment where the unique backgrounds of employees are celebrated, recognizing that their greatest strength lies in the rich blend of culture, talent, and experience. The company is committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable laws.

About the Reservations/Core Manager Role

Four Seasons Hotels & Resorts is seeking a Reservations/Core Manager and Telephone Operator for its property in Riyadh, Saudi Arabia. This full-time position involves managing reservations, optimizing room rates, and overseeing guest communications to ensure efficient operations within the Rooms Division.

Role Overview and Responsibilities

In this role, you will be responsible for creating rate plans and accurately loading them into the property management system. Collaboration with the Revenue Director is key to optimizing occupancy and achieving target room rates. You will also coordinate with the Rooms Division Manager to ensure smooth operations, particularly during periods of high occupancy. A significant part of the role includes managing guest communications and telephone operations with professionalism and efficiency.

Areas of Focus

The responsibilities for this position encompass the following key areas:

• Core operations management
• Sales support and coordination
• Rooms division oversight

About the Location

Four Seasons Hotel Riyadh is situated in the iconic Kingdom Tower in Riyadh, within the Riyadh Region. This location offers proximity to key business areas, shopping centers, and cultural sites. The hotel features 276 rooms and 39 suites, designed with a blend of Saudi heritage and modern sophistication. The property also includes three restaurants with a total seating capacity of 250 guests, and extensive event facilities spanning 7,213 square meters.

Employee Benefits and Perks

Employees at Four Seasons Hotel Riyadh can expect a competitive net salary in a tax-free environment, along with:

• Competitive housing allowance
• Transportation allowance
• 30 days of vacation
• 10 days of public holidays per year
• Complimentary employee meals
• Medical insurance
• Life insurance
• Employee Assistance Program
• Worldwide complimentary room nights with Four Seasons
• Laundry and dry cleaning for work attire
• Growth and development opportunities

Company Culture

Four Seasons is driven by its people, fostering a culture where team members strive for continuous improvement and treat each other with respect. The company is committed to providing exceptional guest experiences through a world-class employee experience and a supportive company culture. The belief is that life is enriched through genuine connections with people and the world around us, aiming to create lasting impressions for guests, residents, and partners.