This role involves working directly with food products at Lilou Artisan Patisserie in Riyadh while delivering an exceptional sales and guest experience. The candidate understands that the position requires daily handling, presentation, and packaging of pastries, cakes, and other boutique items in full compliance with hygiene and food safety standards.

As a Sales Associate, you will assist guests in selecting products for their celebrations, recommend suitable options, and promote new and seasonal items. Building strong guest relationships and maintaining full knowledge of the Lilou brand, products, and services is essential to driving customer satisfaction and sales performance.

You are responsible for ensuring a seamless guest journey — from inquiry to payment and delivery — while upholding the premium service standards of Lilou Artisan Patisserie.

• Perform routine administrative duties such as managing correspondence, filing, and document preparation.
• Assist in scheduling meetings and appointments, preparing agendas, and recording minutes.
• Handle incoming and outgoing emails, phone calls, and inquiries professionally.
• Support managers in day-to-day administrative activities.
• Manage bookings for flights, hotels, and transportation for company trips.
• Act as the primary point of contact for staff regarding travel inquiries and last-minute changes.
• Ensure confidentiality and accuracy in handling office documents.

• A minimum of a high school diploma is required; a bachelor's degree in business administration or a related field is preferred.
• Strong organizational, communication, and multitasking skills.
• Attention to detail with the ability to follow instructions accurately.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Excellent English proficiency (written and spoken) is mandatory.
• Saudi Nationality is a mandatory requirement.

• Greet customers warmly and provide them with menus.
• Take meal and beverage orders accurately and relay them to the kitchen.
• Make menu recommendations and keep patrons informed about available specials.
• Deliver meals and beverages to tables or rooms promptly after preparation.
• Check in with guests to ensure their satisfaction with their meals.
• Prepare and present the bill when requested.
• Manage cash transactions accurately and provide change as necessary.
• Exhibit endurance to stand and walk for long hours during shifts.
• Maintain a calm and professional demeanor when dealing with guests.
• Demonstrate excellent interpersonal skills to foster positive interactions.

• Proven experience as a Waiter or Waitress.
• Hands-on experience with cash register and ordering systems.
• Basic math skills and attention to detail.
• Effective communication and active listening skills.
• Team spirit and flexibility to work in shifts.
• A high school diploma, with food safety training being a plus.

• Competitive benefits including medical, vision, and dental coverage.
• Employee travel program and discounts on food & beverage.
• Opportunities for career growth within Fairmont RAMLA RIYADH and over 5,000 properties.

• Prepare and draft brokerage agreements in accordance with Saudi real estate regulations.
• Create and manage accurate rental contracts.
• Upload and maintain property listings on platforms such as Aqar and Bayut.
• Coordinate with agents and internal teams regarding listing information, photos, and documentation.
• Maintain organized digital records and contract databases.
• Support the brokerage team with administrative tasks and reporting.
• Ensure compliance with regulatory requirements and assist in licensing documentation.

• Saudi National (mandatory).
• Eligible to obtain or currently hold a FAL Real Estate License.
• Strong command of English (written and spoken).
• Proficiency in Microsoft Excel and Word.
• Comfortable with online systems and marketing platforms.
• Excellent attention to detail and organizational skills.
• Able to manage multiple tasks and meet deadlines.

• Previous experience in real estate administration or a similar role.
• Familiarity with Saudi property platforms such as Aqar and Bayut.
• Understanding of brokerage documentation and leasing processes.

• Good communication skills.
• Able to work under pressure.
• Microsoft Excel skills.
• Advanced proficiency in the English Language.
• Fast Learner.
• A bachelor’s degree.

• The candidate should not be currently employed.
• Must not have previous Tamheer participation.
• The candidate must be a Saudi National.
• Applicant must be a fresh graduate.
• A bachelor’s degree or diploma is required.

We are seeking a detail-oriented Data Entry Agent to accurately input, update, and maintain information in our database systems while ensuring data integrity and confidentiality. The successful candidate will be responsible for verifying data accuracy, performing quality checks on entered information, organizing digital files, and generating reports as needed. This role requires strong attention to detail, proficiency in computer applications, excellent typing skills, and the ability to work efficiently in a fast-paced environment while meeting daily productivity targets.

Job Title: Customer Service Representative

Job Purpose:
To provide excellent customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction while maintaining a professional and positive company image.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.

• Handle and resolve customer complaints efficiently and effectively.

• Provide accurate information about products, services, policies, and promotions.

• Process orders, applications, forms, and requests.

• Maintain customer records by updating account information in the system.

• Escalate complex issues to the appropriate department or supervisor when necessary.

• Follow up with customers to ensure their concerns are fully resolved.

• Collect and report customer feedback to improve service quality.

• Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.

Qualifications and Skills:

• High school diploma or equivalent (Bachelor’s degree preferred).

• Proven experience in customer service or related field.

• Strong communication, problem-solving, and active listening skills.

• Ability to remain calm and professional under pressure.

• Proficiency in using customer service software, CRM systems, and MS Office.

• Strong multitasking and organizational abilities.

• Fluency in [English/Arabic languages].

Working Conditions:

• Based in Riyadh.

• Night shift.

• One day off per week.

• May require weekends or public holidays depending on business ****

• Develop and implement the local supply chain strategy in line with regional and global frameworks.
• Lead sourcing, procurement, and supplier negotiations for cost efficiency.
• Monitor supplier performance and manage contractual relationships.
• Oversee inventory planning and logistics coordination.
• Ensure compliance with company policies, ISO standards, and local regulations.

• Contribute to the Saudi site establishment project, including recruitment and system implementation.
• Implement supply chain systems (ERP, planning tools, dashboards) for efficient operations.
• Act as a local subject matter expert.

• Bachelor’s degree in Supply Chain, Business Administration, Engineering, or related field.
• 8–12 years of experience in supply chain, procurement, and logistics.
• Proven experience in scaling supply chain operations.
• Strong negotiation and supplier management skills.
• Experience with ERP systems (*, SAP, Navision, Oracle).
• Fluent in English (written and spoken).
• Strong organizational and leadership skills.

• Take a significant role in shaping DYWIDAG’s operations in Saudi Arabia.
• Direct impact on operational performance and local growth.
• Become part of a globally recognized company that values ownership and professionalism.

We are seeking a motivated Sales Specialist to drive business growth by identifying and pursuing new sales opportunities while maintaining strong relationships with existing clients. The ideal candidate will have a proven track record of meeting sales targets, excellent communication skills, and the ability to understand customer needs to provide tailored solutions. Key responsibilities include conducting product demonstrations, negotiating contracts, developing sales strategies, tracking market trends, and collaborating with cross-functional teams to ensure customer satisfaction and achieve revenue goals.

• Drive Sales: Meet and surpass monthly and annual sales targets.
• Market Expansion: Identify and secure new business opportunities and partnerships.
• Field Visits: Conduct regular on-site visits to current and potential clients.
• Relationship Management: Build and maintain strong, long-term relationships with key stakeholders.
• Reporting: Provide detailed feedback on market trends, competitor activities, and sales performance.

• Nationality: Strictly for Saudi Nationals.
• Experience: 1 to 3 years of proven experience in Sales, preferably in FMCG, Food, or Catering sectors.
• Skills: Strong negotiation, persuasion, and closing skills.
• Mobility: Must hold a valid driver’s license and be willing to travel for fieldwork.
• Communication: Excellent proficiency in Arabic; English language skills are a strong plus.

Job Title

Marketing & Customer Engagement Executive

Role Overview

District is seeking a Marketing & Customer Engagement Executive to own digital communication, social publishing, and customer interaction across our platforms — with a primary focus on District Flowers.

You will be responsible for translating offers, campaigns, and product launches into compelling content while actively managing engagement and conversation across social platforms.

This is an execution-focused marketing role with strong writing and engagement ownership.

Primary Responsibilities

1. Social Media Publishing & Ownership

• Own day-to-day publishing across Instagram, TikTok, Snapchat (as applicable)

• Plan and execute story sequences that support offers and campaigns

• Ensure posting consistency and quality control

• Maintain alignment between content, campaigns, and business priorities

2. Copywriting & Messaging

• Write captions, hooks, and short-form scripts

• Craft offer announcements and promotional messaging

• Adapt tone for different audiences (retail, wholesale, reseller)

• Ensure clarity in product communication (no vague or confusing language)

3. Customer Engagement & Community Management

• Respond to DMs and comments in a timely and professional manner

• Convert inquiries into leads where applicable

• Identify frequently asked questions and coordinate improvements

• Maintain a consistent and brand-aligned tone in all interactions

4. Campaign Support

• Support campaign rollouts 

• Coordinate with visual production to align visuals and messaging

• Ensure storytelling is cohesive across posts and stories

• Support basic performance tracking (what worked, what didn’t)

Skills & Profile

Required:

• Strong Arabic & English writing skills

• Experience managing social media accounts professionally

• Strong understanding of customer behavior and persuasion

• Ability to work fast and make decisions

• Comfortable handling real-time customer communication

Preferred:

• Experience in retail, F&B, or e-commerce

• Experience with WhatsApp Business or CRM-based customer handling

• Familiarity with analytics basics (engagement rate, reach, saves)

• Develop and expand business engagements across targeted government entities.
• Sell enterprise software solutions aligning with Vision 2030 and digital transformation objectives.
• Manage the complete sales cycle including stakeholder engagement, RFPs, and contract negotiations.
• Build and maintain strong relationships with senior decision-makers.
• Work collaboratively with pre-sales, product teams, and delivery personnel on proposals.
• Maintain a robust sales pipeline and consistently meet revenue targets.

• Proven track record of selling software to governmental entities in Saudi Arabia.
• In-depth knowledge of KSA procurement processes.
• Experience in closing complex, high-value software deals.
• Existing relationships with ministries and government-related entities preferred.
• Excellent communication and negotiation skills.
• Must be a Saudi national.

We are seeking a dedicated Cashier to join our team and provide excellent customer service while handling financial transactions accurately and efficiently. The ideal candidate will be responsible for processing sales transactions, operating cash registers and point-of-sale systems, handling cash and credit card payments, issuing receipts, and maintaining accurate cash drawer balances. Additional duties include assisting customers with inquiries, maintaining a clean and organized checkout area, and collaborating with team members to ensure smooth store operations.

• Saudi nationality
• Bachelor's degree in Marketing
• Registered on the TAQAT platform
• Unemployed
• Not registered with GOSI within the past six months
• Has not previously participated in the Tamheer program
• Fluent in English
• Good Microsoft Office skills

• Assist with daily office tasks including managing correspondence.
• Organize office files and records, both electronic and physical.
• Prepare and edit documents, reports, and presentations.
• Manage office supplies inventory and place orders as needed.
• Support office staff and other departments as required.
• Ensure timely delivery of reports and maintain structured sheets for easy information retrieval.
• Arrange travel, transport, and accommodation for executives and clients.
• Assist with the visa application process ensuring documentation accuracy.
• Maintain company’s Nitaq compliance to maximize government support.
• Lead other duties as requested by partners and managers.

• Strong written and verbal communication skills.
• Excellent organizational abilities and attention to detail.
• Time management skills.
• Proficiency in Microsoft Office.
• Ability to maintain confidentiality and handle sensitive information.
• A positive attitude and willingness to learn.

• Balance cash fund daily.
• Conduct surprise float count on all cashier holding floats, including non-operation ‘cashiers’ like Talent & Culture and Security.
• Maintain over and short records for each cashier and report evidence of review to the Financial Controller.
• Update all cashiers float record on a monthly basis.
• Keep track of casual labor, valet dockets, official receipt book, and movement records.

• Be aware of hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings, and training as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by Management.

• Must be a Saudi national and hold a university degree.
• A minimum of 6 months of relevant experience is required.
• This position is open to Saudis only.

• Act as an assistant to the Regional Headquarters’ CEO, managing the CEO's agenda.
• Utilize software applications to create correspondence, documents, and presentations.
• Coordinate travel and accommodation logistics.
• Organize and maintain records, spreadsheets, and databases.
• Book conference rooms and facilities as needed.
• Attend meetings, take minutes, and maintain administrative budgets.
• Facilitate communication through translation from Arabic to English and vice versa.

• A minimum of a high school diploma; a Bachelor's degree or diploma in Business Administration or related field is preferred.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office applications.
• Exceptional command of written and spoken English; knowledge of Italian is advantageous.
• Saudi Nationality is mandatory.

• Diploma degree
• Fresh graduate
• Advanced proficiency in English
• SCE classification is mandatory