Customer Services Jobs in Saudi Arabia

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world.
• Make a difference through our Corporate Social Responsibility activities, like Planet 21.

• Consistently offer a professional and friendly greeting, and provide engaging service to our guests.
• Assist guests regarding food and beverage menu items in an informative and helpful way.
• Follow outlet policies, procedures, and service standards.
• Ensure safety and sanitation policies are properly followed when handling food and beverages.

• Strong focus on guest needs while remaining calm and courteous at all times.
• Strong interpersonal and problem-solving abilities.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively and collaboratively as part of a team.

• Provide reception services for guests, ensuring a warm welcome and efficient check-in/check-out process.
• Manage guest queries and ensure timely resolution.
• Conduct audits as required and keep management informed of guest feedback.
• Sustain high levels of customer service consistently.
• Participate in training and assist with the development of front office team members.
• Have a thorough understanding of hotel room categories, rates, packages, and promotions.
• Optimize room occupancy through effective up-selling techniques.
• Adhere to financial procedures regarding currency and payment acceptance.
• Follow hotel policies on security, fire regulations, and health and safety.
• Assist other departments when necessary.

• Previous experience in a customer-focused role.
• High school diploma or equivalent.
• Positive attitude and excellent communication skills.
• Strong commitment to high-quality customer service.
• Good grooming standards.
• Ability to work independently and as part of a team.
• Competent IT skills.

• Experience in cash handling.

• Welcoming and greeting visitors.
• Introducing the association and its services.
• Organizing the booth and interacting with beneficiaries.
• Representing the association in a positive and professional manner.

• Proficiency in speaking and communicating with others.
• Politeness and good appearance.
• Commitment to a neat appearance and attire that reflects the positive image of the association.
• Commitment and discipline in working hours.
• Full dedication to work throughout the working period without breaks.

• Seasonal job opportunity.
• Interactive field work environment.

The BBQ and Rural Restaurant Company announces job vacancies for its restaurant in Medina in the Qiblatain neighborhood.

For a cashier job.

Job type: Full-time

Contract duration: One year

Conditions:

Saudi nationality

Available for work

Educational qualification: High school or higher

Public interaction skills

Teamwork skills

Experience in using point of sale (POS) systems and handling various payment methods.

Main tasks include:

• Receiving customer payments and issuing invoices.

• Managing cash and electronic transactions.

• Maintaining cleanliness and organization of the cashier area.

• Ensuring the accuracy of cash amounts and settling daily accounts.

• Assisting in customer service and solving simple problems.

• Maintaining a professional appearance and a constant smile.

• Contributing to the security and safety of cash and the restaurant.

Benefits:

Medical insurance.

Last evaluation date: 28/02/2026

Job Title: Customer Service Representative

Job Purpose:
To provide excellent customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction while maintaining a professional and positive company image.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.

• Handle and resolve customer complaints efficiently and effectively.

• Provide accurate information about products, services, policies, and promotions.

• Process orders, applications, forms, and requests.

• Maintain customer records by updating account information in the system.

• Escalate complex issues to the appropriate department or supervisor when necessary.

• Follow up with customers to ensure their concerns are fully resolved.

• Collect and report customer feedback to improve service quality.

• Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.

Qualifications and Skills:

• High school diploma or equivalent (Bachelor’s degree preferred).

• Proven experience in customer service or related field.

• Strong communication, problem-solving, and active listening skills.

• Ability to remain calm and professional under pressure.

• Proficiency in using customer service software, CRM systems, and MS Office.

• Strong multitasking and organizational abilities.

• Fluency in [English/Arabic languages].

Working Conditions:

• Based in Riyadh.

• Night shift.

• One day off per week.

• May require weekends or public holidays depending on business ****

• Welcoming and registering visitors professionally.
• Managing incoming calls and emails.
• Coordinating with security and site teams.
• Maintaining visitor logs and basic reports.

• Fluent in English (spoken and written).
• Good computer skills (MS Office, email handling).
• Professional appearance and communication skills.
• Ability to handle visitors, calls, and basic security coordination.
• Prior experience in reception or security roles is an advantage.

• Handle cash transactions accurately and efficiently
• Maintain proper records of daily cash flow
• Ensure compliance with company financial and administrative policies
• Assist in resolving cash-related queries
• Support administrative tasks requiring strong attention to detail

• Bachelor’s degree in Accounting, Finance, or related fields
• KSA National
• Strong communication skills in both English and Arabic
• Experience in the Heavy commercial vehicle industry (highly desirable)
• Strong numerical skills and attention to detail
• Comfortable handling administrative tasks alongside cash responsibilities
• Previous experience in cashiering, finance, or administration is a plus

• Conducting check-in/out inspections.
• Overseeing inventory management and stock counts.
• Supervising the maintenance and cleaning teams.
• Coordinating repairs and maintenance timely.
• Preparing reports on property operations and guest feedback.
• Handling guest requests efficiently.
• Managing incoming and outgoing communications.
• Maintaining the reception area’s appearance.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
• Proven experience in Operations and Front Desk management.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in property management systems.
• Ability to work independently in a fast-paced environment.

• Process transactions accurately and efficiently.
• Deliver exceptional customer service.
• Maintain financial controls and adhere to company policies.
• Support loss prevention measures.

We are seeking a dedicated Cashier to join our team and provide excellent customer service while handling financial transactions accurately and efficiently. The ideal candidate will be responsible for processing sales transactions, operating cash registers and point-of-sale systems, handling cash and credit card payments, issuing receipts, and maintaining accurate cash drawer balances. Additional duties include assisting customers with inquiries, maintaining a clean and organized checkout area, and collaborating with team members to ensure smooth store operations.

• Manage incoming and outgoing calls professionally.
• Resolve customer inquiries efficiently.
• Provide outstanding customer service daily.

• Language Skills: English (B1 - C1).
• Experience in Customer Service (minimum 1 year).
• Excellent communication and interpersonal skills.
• Ability to multitask and work under pressure.
• Willingness to work flexible shifts (24/7).

• Balance cash fund daily.
• Conduct surprise float count on all cashier holding floats, including non-operation ‘cashiers’ like Talent & Culture and Security.
• Maintain over and short records for each cashier and report evidence of review to the Financial Controller.
• Update all cashiers float record on a monthly basis.
• Keep track of casual labor, valet dockets, official receipt book, and movement records.

• Be aware of hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings, and training as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by Management.

• Must be a Saudi national and hold a university degree.
• A minimum of 6 months of relevant experience is required.
• This position is open to Saudis only.

• Process and manage medical insurance claims.
• Utilize Microsoft Office applications effectively.
• Work with medical insurance platforms such as Nafis and Wasel.
• Communicate effectively with patients regarding their insurance queries.

• Minimum of 3 years of experience in the medical insurance field.
• Strong proficiency in Microsoft Office.
• Ability to handle medical insurance platforms.
• Good communication and interpersonal skills.

• Competitive salary ranging from SAR 4,000 to SAR 6,000 per month.
• Dynamic work environment.
• Opportunity for professional growth.

• Proven skills in sales, negotiation, and building client relationships
• Strong verbal and written communication abilities
• Experience in attaining sales targets and managing product promotions
• Good knowledge of market trends and competitor analysis
• Effective time management and organizational skills
• Basic technical proficiency in using CRM software and Microsoft Office applications
• Prior experience in FMCG sales is an advantage
• Bachelor's degree in Business, Marketing, or a related field is preferred
• Strong adaptability and willingness to work in a dynamic, team-oriented environment

• Deliver best in class customer service to all DSV customers.
• Interact with customers and vendors to establish DSV SOPs and keep customers informed of arrival times, delays, or transit issues.
• Ensure all communications are professional and timely for both internal and external correspondence.
• Update tracking sheets with freight status and communicate with customers daily.
• Negotiate rates with carriers and manage export rates.
• Create jobs for all export shipments and provide regular updates to the Line Manager.
• Perform any other related duties as assigned by the supervisor.

• Bachelor's degree.
• 5 years of experience in freight operations.

• Excellent spoken and written communication skills.
• Strong multitasking and problem-solving abilities.
• Integrity, professionalism, and confidentiality.
• Proficiency with Microsoft Office Suite or related software.