Branch Manager Wholesale Store Jobs in Riyadh

About the Role

UTrust, a provider of outsourced software testing and quality assurance services established in 2015, is seeking a Senior Sales Executive for its team in Riyadh, Saudi Arabia. The company specializes in ensuring the quality, reliability, and performance of software products for a global client base across various industries. UTrust employs seasoned testing professionals who utilize modern methodologies and industry best practices to deliver tailored testing solutions, focusing on close client collaboration to support business growth and innovation.

The Senior Sales Executive - IT Services (KSA) will be responsible for driving the sales of UTrust's software testing and quality assurance services within the Saudi Arabian market. This full-time, on-site position requires identifying and qualifying new business opportunities, generating leads, and managing the sales cycle from prospecting to contract closure. The role involves building relationships with key decision-makers, preparing proposals and presentations, and negotiating contracts.

Key Responsibilities

• Drive sales of software testing and quality assurance services within the Saudi Arabian market.
• Identify and qualify new business opportunities in the region.
• Generate leads through various prospecting and outreach methods.
• Manage the complete sales cycle from initial prospecting through to deal closure.
• Build and maintain strong, lasting relationships with key decision-makers at client organizations.
• Prepare and deliver tailored proposals and presentations that effectively communicate UTrust's value proposition.
• Negotiate contracts in alignment with company policies and client requirements.
• Collaborate with technical and delivery teams to understand service capabilities and address client needs.
• Respond to Requests for Proposals (RFPs) with accurate and compelling information.
• Ensure client satisfaction and drive account growth through upselling and cross-selling.
• Track sales performance, forecast revenue accurately, and provide market feedback for strategic planning and service development.

Qualifications and Requirements

• Proven experience in IT Sales, specifically selling IT services or solutions, with a preference for experience in software testing or quality assurance.
• Demonstrated ability in lead generation and pipeline building, including prospecting, cold outreach, and networking within the KSA market.
• Strong account management skills, encompassing client relationship development, client retention, and upselling of services.
• Solid understanding of Information Technology concepts, software development lifecycles, and QA/testing services.
• Excellent communication skills, including presentation, negotiation, and stakeholder management.
• A Bachelor's degree in Business, Information Technology, or a related field, or equivalent practical experience.
• A proven track record of consistently meeting or exceeding sales targets in B2B or enterprise environments.
• Familiarity with the KSA business environment and regulations is highly beneficial.

Required Skills

• IT Sales
• Selling IT services or solutions
• Software testing and quality assurance
• Lead Generation
• Pipeline-building
• Prospecting
• Cold outreach
• Networking
• Account Management
• Client relationship development
• Client retention
• Upselling of services
• Understanding of Information Technology concepts
• Knowledge of software development lifecycles
• Expertise in QA/testing services
• Communication skills
• Presentation skills
• Negotiation skills
• Stakeholder management
• Analytical skills
• Forecasting
• CRM skills
• Proficiency in English (Arabic proficiency is an advantage)

Work Environment and Details

This is a full-time, on-site position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. UTrust for software testing and quality assurance services is the employing company.

About the Fleet Supervisor Role

Ninja is seeking a proactive and detail-oriented Fleet Supervisor to join our team in Riyadh, Saudi Arabia. This full-time position is crucial for overseeing the daily operations of our fleet, ensuring optimal vehicle availability, adherence to safety standards, regulatory compliance, and cost efficiency. The ideal candidate will bring a proven track record in managing transportation fleets within a dynamic logistics or supply chain environment.

As a Fleet Supervisor, you will be instrumental in maintaining the smooth functioning of our transportation operations. You will be responsible for a wide range of activities, from driver management and vehicle maintenance to cost control and performance reporting. This role requires a strong understanding of fleet management principles and the ability to work effectively in a fast-paced operational setting.

Key Responsibilities

• Supervise daily fleet operations to ensure maximum vehicle availability and operational efficiency.
• Manage vehicle allocation and driver assignments based on business and delivery requirements.
• Monitor fleet utilization and identify opportunities to improve productivity and reduce downtime.
• Coordinate preventive and corrective vehicle maintenance activities with workshops and service providers.
• Ensure all vehicles maintain valid registrations, insurance, inspections, and regulatory documentation.
• Track fuel consumption, maintenance expenses, and other fleet-related costs while supporting cost optimization initiatives.
• Monitor vehicle condition and ensure all safety standards and company policies are consistently followed.
• Investigate vehicle accidents, damages, traffic violations, and operational incidents, and implement corrective actions when required.
• Supervise driver performance, attendance, compliance, and adherence to safety procedures.
• Support driver onboarding, training, and performance improvement programs.
• Coordinate with Operations, Warehouse, Procurement, Finance, and external vendors to ensure smooth fleet operations.
• Prepare and maintain accurate fleet records, reports, and operational documentation.
• Generate regular fleet performance reports and KPIs for management review.
• Identify process improvement opportunities and implement solutions to enhance efficiency, service levels, and fleet performance.
• Support fleet expansion, optimization, and continuous improvement projects.

Qualifications and Requirements

• Bachelor's degree in Logistics, Supply Chain, Business Administration, Transportation, or a related field.
• 3-5 years of experience in Fleet Operations, Transportation, Logistics, or Supply Chain.
• Minimum 2 years of supervisory experience.
• Experience managing commercial vehicles, vans, trucks, or distribution fleets.
• Strong knowledge of fleet management and transportation operations.
• Experience in vehicle maintenance management and compliance.
• Knowledge of cost control, route planning, and vendor management.
• Strong reporting, analytical, and problem-solving skills.
• Proficiency in Microsoft Excel and reporting tools.
• Strong communication and team coordination skills.
• Ability to work in a fast-paced operational environment.

Required Skills

• Fleet Management
• Transportation Operations
• Vehicle Maintenance
• Compliance Management
• Cost Control
• Route Planning
• Vendor Management
• Reporting and Analytics
• Problem-Solving
• Microsoft Excel Proficiency
• Communication Skills
• Team Coordination
• Logistics Management
• Supply Chain Management

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires the ability to work effectively in a fast-paced operational environment.

About the Role

Qiddiya Investment Company is seeking a Commercial Director for City Operations (DEL 5) to lead the commercial strategy and execution for city-wide operations. This leadership position requires a commercially astute professional to manage all commercial aspects of city operations projects, ensuring alignment with Qiddiya's strategic objectives and commitment to excellence.

Role Overview

The Commercial Director will oversee contract negotiations, procurement, financial management, and risk mitigation across diverse operational areas. This role involves close collaboration with cross-functional teams to optimize commercial performance, maintain budgetary discipline, and cultivate strong relationships with partners and stakeholders. The position is based in Riyadh, Saudi Arabia, and is a full-time role.

Key Responsibilities

• Lead the development and execution of commercial strategies for contracts related to Operations within Qiddiya.
• Manage all post-contract commercial activities across City Operations, including variations, claims, compliance, and performance.
• Define and execute contract renewal and cost optimization strategies for key service contracts.
• Provide commercial insights on risks, commitments, and forecast impacts, in alignment with Commercial and Reporting and Finance functions.
• Lead the implementation of the Service Charge framework and model, and the cost recovery process across operating assets.
• Serve as the commercial lead to City Operations leadership, supporting Executive and Management Committee decision-making and building team capability.
• Mentor and guide the commercial team, fostering a culture of excellence and continuous improvement.

Qualifications and Experience

• Bachelor's degree in Quantity Surveying, Business Administration, Construction Management, or a related field; an advanced degree is preferred.
• A minimum of 12 years of progressive experience in commercial/contract management within the operations (O&M, FM, utilities, city operations) or construction sectors.
• Demonstrated experience in managing large-scale Operations with a focus on commercial contract negotiation and management.
• Strong expertise in post-contract management, including variations, claims, renewals, and performance management.
• Exposure to service charge / cost recovery models is highly desirable.

Required Skills and Competencies

• Commercial Strategy Development and Execution
• Contract Negotiation and Management
• Procurement Processes
• Financial Management and Budgetary Discipline
• Risk Mitigation and Management
• Commercial Performance Optimization
• Stakeholder Engagement and Management
• Post-Contract Management (Variations, Claims, Renewals, Performance)
• Cost Optimization Strategies
• Service Charge Framework and Cost Recovery Model Implementation
• Team Capability Building and Mentorship
• Fostering a Culture of Continuous Improvement
• Analytical and Problem-Solving Skills
• Attention to Detail
• Excellent Communication and Interpersonal Skills
• Leadership Abilities

About the Business Development Manager Role

Teamware Solutions is seeking a results-oriented Business Development Manager to drive strategic growth initiatives within the Banking & Financial Services (BFSI) sector in Riyadh, Saudi Arabia. This senior management position is suited for an experienced enterprise sales professional with deep domain expertise in financial services. The role involves managing the full sales lifecycle, from identifying opportunities to closing deals and fostering long-term account growth. The successful candidate will be instrumental in expanding our business across banks, financial institutions, insurance companies, capital markets, treasury, and payments ecosystems within the Kingdom.

This is a full-time, senior management role offering a strategic leadership opportunity within a high-growth BFSI environment. You will have the chance to engage with leading financial institutions and contribute significantly to business expansion, with prospects for career progression.

Key Responsibilities

• Drive new business acquisition and revenue growth across BFSI clients in Saudi Arabia.
• Manage the complete sales cycle, including prospecting, stakeholder engagement, solution positioning, proposal development, negotiation, and deal closure.
• Build and maintain strong relationships with CXOs and senior banking stakeholders.
• Identify and pursue new business opportunities across the Banking & Financial Services, Capital Markets, Treasury & Payments, Insurance, and Consumer Banking & Financial Products segments.
• Collaborate with internal teams to develop winning proposals and go-to-market strategies.
• Track and analyze market trends, customer needs, and competitive positioning within the BFSI technology landscape.

Qualifications and Experience

• A minimum of 10 to 12 years of experience in enterprise sales or business development specifically within the BFSI sector.
• A strong background in product or solution sales to banks and financial institutions.
• Proven success in managing end-to-end complex sales cycles and closing significant deals.
• Deep domain expertise across Banking & Financial Services, Capital Markets, Treasury & Payments, Insurance & Financial Institutions, and Consumer Banking.
• A strong network within the Saudi BFSI ecosystem is highly preferred.
• Experience from leading IT services and consulting organizations, such as global consulting or digital transformation firms, is a preferred advantage.
• Exposure to or experience with banking platforms such as Temenos, FIS, Finastra, Oracle FLEXCUBE, Finacle, Mambu, or Backbase is considered a preferred advantage.

Required Skills

• Enterprise Sales
• Business Development
• Product/Solution Sales
• Sales Lifecycle Management
• Relationship Management
• Negotiation
• Market Trends Analysis
• Banking & Financial Services (BFSI) domain expertise
• Capital Markets knowledge
• Treasury & Payments expertise
• Insurance sector understanding
• Consumer Banking knowledge

Work Environment and Details

This role is based in Riyadh, Saudi Arabia, and is a full-time position. The role offers competitive compensation and exposure to enterprise-scale deals within the BFSI sector.

About the Role

W Hotels, a brand within Marriott International, is seeking a dynamic and experienced Mgr-Housekeeping to join their team in Riyadh, Saudi Arabia. This full-time management position is responsible for overseeing the daily operations of the Housekeeping department, ensuring that guest rooms, public spaces, and employee areas are maintained to the highest standards of cleanliness and presentation. The role plays a crucial part in ensuring both guest and employee satisfaction while adhering to operational budgets.

W Hotels is dedicated to sparking curiosity and opening new worlds, creating a space where life is experienced. The brand is driven by a culture of attentiveness and readiness, constantly reinterpreting luxury standards globally. Embracing the "Whatever/Whenever" philosophy, W Hotels brings guest passions to life. If you are original, innovative, and view the future as a space of possibilities, you are welcome to join the W Hotels family and become part of Marriott International's brand portfolio, where you can give your best, find your purpose, belong to a fantastic global team, and get the most out of yourself.

Key Responsibilities

• Oversee and manage the daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry.
• Direct and collaborate with employees to ensure property guestrooms, public spaces, and employee areas are impeccably clean and well-maintained.
• Conduct regular inspections of guestrooms and public areas, holding individuals accountable for implementing corrective actions.
• Verify that guest room status is communicated to the Front Desk in a timely and efficient manner.
• Prepare daily work assignments by obtaining lists of rooms to be cleaned immediately and identifying prospective check-outs or discharges.
• Manage inventory of stock to ensure adequate supplies are available for the department.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Understand and manage the impact of the department's operations on the overall property financial goals and objectives, striving to achieve or exceed budgeted targets.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up to confirm understanding and completion.
• Supervise daily Housekeeping shift operations, verifying compliance with all housekeeping policies, standards, and procedures.
• Participate in departmental meetings, consistently communicating a clear and consistent message regarding departmental goals to achieve desired results.
• Utilize all available on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and track employee time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, ensuring disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supporting the Peer Review Process where applicable.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback to individuals.
• Ensure employee recognition programs are active and implemented across all shifts.
• Participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to identify and address employee problems or concerns.
• Participate in employee progressive discipline procedures.
• Celebrate successes and publicly acknowledge the contributions of team members.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Respond to and effectively handle guest problems and complaints.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED required, along with 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Housekeeping
• Laundry operations
• Guest Satisfaction
• Budget Management
• Human Resources management
• Customer Service

Location and Work Type

This is a full-time management position located in Riyadh, Saudi Arabia. The specific address is Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519.

Commitment to Equal Opportunity

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. The company actively fosters an environment where the unique backgrounds of its associates are valued and celebrated, recognizing that its greatest strength lies in the rich blend of culture, talent, and experiences of its associates. Marriott International is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Manager-Housekeeping to oversee the cleanliness and guest satisfaction standards across the property. This full-time management position is integral to maintaining a well-maintained and welcoming environment for guests and staff. The role involves managing daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services, contributing to operational efficiency and departmental budget management.

Key Responsibilities

• Oversee and manage the daily shift operations of the Housekeeping department, and if applicable, the Recreation/Health Club and Laundry services.
• Direct and collaborate with employees to ensure all guest rooms, public spaces, and employee areas are kept clean and impeccably maintained.
• Conduct regular inspections of guest rooms and public areas, identifying issues and holding staff accountable for corrective actions.
• Ensure guest room status is communicated promptly and efficiently to the Front Desk.
• Prepare daily work assignments by obtaining lists of rooms requiring immediate cleaning and identifying prospective check-outs or discharges.
• Monitor and manage inventory levels of housekeeping supplies to ensure adequate stock.
• Support and supervise an effective inspection program for all guestrooms and public spaces to uphold quality standards.
• Manage the department's impact on the property's overall financial goals, striving to achieve or exceed budgeted objectives.
• Verify that all employees are equipped with the correct supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff, ensuring clear understanding and follow-up on corrective actions.
• Supervise daily Housekeeping shift operations, ensuring strict compliance with all established housekeeping policies, standards, and procedures.
• Participate actively in departmental meetings, conveying departmental goals to achieve desired outcomes.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and accurately track employee time and attendance.
• Ensure employees clearly understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process where applicable.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition is consistently practiced across all shifts and participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to identify and address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate team successes and acknowledge team member contributions.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to enhance guest satisfaction.
• Empower employees to deliver excellent customer service.
• Emphasize guest satisfaction during departmental meetings and focus on continuous improvement initiatives.
• Respond to and effectively handle guest problems and complaints.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED required.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable.
• If holding a high school diploma or GED, 2 years of experience in housekeeping or a related professional area is required.
• If holding a 2-year degree, no prior work experience is required.

Required Skills

• Housekeeping Operations
• Laundry Operations
• Recreation/Health Club Management
• Budget Management
• Human Resources Management
• Customer Service Excellence
• Leadership and Team Motivation
• Teamwork and Collaboration
• Problem-Solving
• Effective Communication

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia. The role is not remote.

Company Information

Marriott International is an equal opportunity employer committed to diversity and inclusion. They welcome all and provide access to opportunity, actively fostering an environment where unique backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

TE Connectivity, a global leader in industrial technology, is seeking a Business Development Manager specializing in smart grid initiatives in Saudi Arabia. This role plays a pivotal part in driving growth strategy by identifying and developing new business opportunities across diverse markets, customers, and regions, while also focusing on nurturing and expanding existing relationships. The incumbent will collaborate closely with internal teams and external partners to shape the future of power automation and grid intelligence.

Key Responsibilities

• Identify and evaluate new market opportunities in line with strategic objectives.
• Lead market entry strategies for new regions and customer segments.
• Develop and implement new business models and collaboration frameworks with strategic partners.
• Monitor market trends, regulatory developments, and competitive dynamics across regions.
• Build, grow, and maintain strong relationships with new and existing customers.
• Collaborate with Key Account Management and Customer Service to ensure a seamless and value-driven customer experience.
• Lead commercial discussions and negotiations in coordination with internal stakeholders.
• Work closely with Product Management to align customer needs with the product roadmap.
• Provide market feedback to support the development of innovative solutions.
• Contribute to portfolio planning and product lifecycle management.
• Partner with TE Energy's regional and global sales teams to leverage synergies and drive joint growth initiatives.
• Manage and grow strategic partnerships and distribution channels.
• Coordinate with internal functions including Marketing, Engineering, and Operations to ensure successful execution of business development initiatives.
• Proactively manage the business development pipeline, ensuring a healthy mix of short, medium, and long-term opportunities.
• Track all sales and business development activities in Salesforce, ensuring data accuracy, transparency, and actionable insights.
• Utilize CRM data to support strategic decision-making and improve forecasting.
• Monitor Key Performance Indicators (KPIs) and report on progress against business development goals.

Qualifications and Requirements

• Bachelor's or Master's degree in Engineering, Business Administration, or a related field.
• Minimum of 5 years of experience in business development, sales, or strategic marketing.
• Proven track record in developing new markets and managing complex, multi-stakeholder customer relationships.
• Familiarity with Salesforce or similar CRM tools.
• Ability to work cross-functionally in a matrixed international environment.

Required Skills

• Business Development
• Sales
• Strategic Marketing
• Energy sector experience (preferred)
• Market entry strategies
• Business model development
• Collaboration framework creation
• Market trend monitoring
• Regulatory development monitoring
• Competitive dynamics monitoring
• Customer relationship management
• Commercial discussions and negotiations
• Product management alignment
• Market feedback provision
• Portfolio planning
• Lifecycle management
• Cross-functional collaboration
• Sales team synergy
• Growth initiatives
• Strategic partnership management
• Distribution channel management
• Marketing coordination
• Engineering coordination
• Operations coordination
• Pipeline management
• CRM management (including Salesforce)
• Ensuring data accuracy, transparency, and actionable insights
• Strategic decision-making
• Forecasting improvement
• KPI monitoring
• Analytical skills
• Strategic thinking
• Communication skills
• English and Arabic language proficiency

Job Details and Work Environment

This is a full-time position requiring 5-10 years of experience. The work location is Riyadh, Saudi Arabia. You will be working in a matrixed international environment that requires close collaboration with cross-functional teams.

About the Role

Four Seasons Hotels & Resorts is seeking a Commercial Director to lead the commercial strategy and business performance for the Four Seasons Hotel Riyadh, located in the Kingdom Tower. This role is responsible for driving revenue, market share, brand positioning, and profitability across Sales, Marketing, Revenue Management, Reservations, Public Relations, and Digital Marketing. The Commercial Director will develop and execute commercial initiatives aligned with Four Seasons' brand standards and the hotel's business objectives, contributing to its position as a leading ultra-luxury destination.

As part of the hotel's executive leadership team, the Commercial Director will collaborate with the General Manager and Regional Commercial teams to ensure a strong market presence, guest engagement, and sustained revenue growth. The role requires building client relationships, identifying new business opportunities, and fostering collaboration between commercial and operational departments to deliver guest experiences and financial results.

Key Responsibilities

• Develop and execute the hotel's commercial strategy, aligning with business objectives and Four Seasons brand standards.
• Lead and manage the Sales, Marketing, Revenue Management, Reservations, and Public Relations teams to achieve departmental and hotel goals.
• Identify new revenue opportunities and business segments to maximize hotel profitability and market share.
• Drive forecasting, budgeting, and commercial planning processes for all commercial departments.
• Monitor market trends, competitor activities, and business performance to develop and implement strategic action plans.
• Ensure strong alignment and collaboration between operational and commercial teams to achieve business goals and deliver guest experiences.
• Build and maintain strong relationships with key accounts, partners, luxury travel advisors, and corporate clients.
• Oversee sales activities across all market segments, including leisure, corporate, wholesale, and group business.
• Support and participate in international sales trips, trade shows, client events, and networking opportunities.
• Ensure consistent achievement of sales targets and revenue objectives across all segments.
• Oversee marketing, branding, digital presence, and public relations strategies to enhance the hotel's visibility and reputation.
• Ensure marketing initiatives accurately reflect Four Seasons brand standards and maintain the hotel's luxury positioning.
• Collaborate with regional and corporate marketing teams on integrated campaigns and promotional activities.
• Drive brand awareness and strengthen the hotel's positioning within key luxury travel markets.
• Oversee pricing strategies, forecasting, inventory management, and distribution channels to optimize revenue.
• Ensure effective revenue optimization across rooms, Food & Beverage, Spa, and other revenue-generating streams.
• Monitor business pace and market demand fluctuations to adjust commercial strategies.
• Support reservations and distribution operations to maximize conversion rates and enhance guest satisfaction.

Qualifications and Requirements

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field is preferred.
• A minimum of 7 to 10 years of progressive commercial leadership experience within the luxury hospitality sector.
• A strong background in Sales, Marketing, Revenue Management, and business development.
• Proven track record of successful leadership and effective team management.
• Excellent analytical, financial acumen, and strategic planning abilities.
• Exceptional communication, negotiation, and presentation skills.
• A deep understanding of luxury hospitality market trends and evolving customer expectations.
• The ability to build and nurture strong relationships both internally and externally.
• Experience with hotel systems, revenue management tools, and CRM platforms is preferred.
• Excellent verbal and written communication skills in English; proficiency in Arabic is considered an advantage.

Required Skills

• Sales
• Marketing
• Revenue Management
• Reservations Management
• Public Relations
• Digital Marketing
• Leadership
• Team Management
• Business Development
• Analytical Skills
• Financial Planning
• Strategic Planning
• Communication Skills
• Negotiation Skills
• Presentation Skills
• Relationship Building
• Proficiency with Hotel Systems
• Experience with Revenue Management Tools
• Familiarity with CRM Platforms

Work Environment and Compensation

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. Four Seasons Hotels & Resorts offers a competitive net salary in a tax-free environment, along with comprehensive benefits including housing, a transportation allowance, 30 days of vacation, 10 public holidays per year, paid home leave tickets, complimentary employee meals, medical insurance, life insurance, and an Employee Assistance Program. Employees also benefit from worldwide complimentary room nights with Four Seasons, laundry/dry cleaning for work attire, and significant growth and development opportunities. Additional family benefits also apply.

About the Role

Team Saudi is seeking a Manager, Project Delivery & Enablement to join its team in Riyadh, Saudi Arabia. This role is integral to monitoring and supporting the successful delivery of initiatives within the Shared Services & Solutions Center (SS&SC). The Manager will be instrumental in facilitating high-priority initiatives, ensuring transparent reporting, and driving process optimization.

Team Saudi is committed to fostering a safe, supportive, and empowering environment for its athletes and employees, valuing integrity, professionalism, and a respectful workplace where all individuals are protected, valued, and have fair opportunities to thrive.

Key Responsibilities

• Monitor and support the successful delivery of initiatives across the Shared Services & Solutions Center (SS&SC) by tracking project status, risks, and milestones.
• Facilitate the execution of high-priority initiatives and ensure timely and transparent reporting of progress and outcomes to the CSSO.
• Track and monitor the implementation of SS&SC initiatives through centralized dashboards and performance trackers.
• Ensure accurate and timely updates on initiative progress, delays, and key milestones.
• Support the selection, oversight, and delivery of High Priority Projects (HPPs) and strategic initiatives under the CSSO’s mandate.
• Provide delivery assurance and flag execution gaps that require intervention.
• Maintain the Issues & Risks Escalation Log and coordinate with the Head of EBMO to escalate high-priority challenges.
• Follow up on resolution plans and ensure risks are mitigated in alignment with governance standards.
• Track federation integration milestones and coordinate readiness reporting in partnership with business planning and functional leads.
• Support the preparation of performance summaries, executive dashboards, and CSSO update decks related to initiative delivery.
• Ensure accurate representation of initiative status and impact for leadership decision-making.
• Monitor alignment with strategic timelines and transition plans.
• Maintain a structured lessons learned tracker and identify recurring themes to support future process improvements.
• Integrate delivery feedback into project planning cycles and execution frameworks.

Qualifications and Requirements

• Experience in project delivery and initiative tracking.
• Demonstrated ability in risk management and issue escalation.
• Proven experience in performance reporting and process optimization.
• 5-10 years of experience.

Required Skills

• Project Delivery
• Initiative Tracking
• Risk Management
• Issue Escalation
• Performance Reporting
• Process Optimization

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within Team Saudi, contributing to the Shared Services & Solutions Center.

About the Role

Hilton is looking for a Food & Beverage Manager / Senior Manager to join their team in Saudi Arabia. This full-time position offers an opportunity to contribute to memorable hospitality experiences by overseeing food and beverage outlet operations. The incumbent plays a vital role in ensuring exceptional hospitality delivery, achieving profitability, and maintaining the highest service standards.

Role Responsibilities

• Manage the daily operations of food and beverage in designated outlets, ensuring the highest standards of quality, service, and marketing strategies that drive profitability and customer satisfaction.
• Support the development and implementation of customer satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to enhance the guest experience.
• Oversee the administrative and planning functions of the food and beverage department, ensuring smooth daily operations while implementing cost controls for food and beverage and labor expenses.
• Support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance customer satisfaction, increase revenue, and maximize profitability.
• Supervise, train, and mentor team members, providing opportunities for professional development and recognizing achievements to build, retain, and engage a high-performing team.
• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.

Qualifications and Experience Required

Candidates must possess a passion for spreading light and warmth in hospitality, a commitment to acting with integrity, and always doing the right thing. The role requires clear leadership qualities and the ability to inspire others, with a strong belief that teamwork leads to the best results. A sense of ownership and responsibility towards assigned tasks is also essential, focusing on the present while bringing discipline and speed to every moment.

The candidate should preferably have 5-10 years of experience in food and beverage management within the hospitality sector.

Key Skills

• Food & Beverage Operations Management
• Customer Satisfaction Strategies
• Operational Excellence
• Cost Control
• Team Leadership
• Commitment to Health & Safety Regulations
• Knowledge of Alcohol Awareness Regulations
• Hospitality Skills
• Integrity
• Leadership
• Teamwork
• Ownership & Accountability
• Speed & Discipline

Work Environment

This is a full-time position based in Saudi Arabia. Hilton operates in an award-winning work environment, globally recognized for its commitment to its team members and guests.

About the Role

Medtronic is seeking a Surgical Robotic Regional Business Development professional to join its team. This full-time position, based in Riyadh and Jeddah, Saudi Arabia, focuses on expanding the adoption of Medtronic's Hugo™ Robotic Assisted Surgery System. The role involves building relationships with hospitals and engaging key stakeholders to drive growth in critical healthcare markets.

Key Responsibilities

• Develop and maintain high-level relationships with strategic partners to identify and qualify new business opportunities.
• Collaborate with Strategic Account Managers to develop and drive robotic and digital surgery management strategies, focusing on expansion, pricing optimization, and long-term contractual agreements.
• Develop, communicate, and implement comprehensive business plans to achieve strategic target business results.
• Identify and cultivate ongoing mutual opportunities for sales growth within key strategic accounts.
• Develop compelling proposals and assess customer needs to recommend customized solutions.
• Achieve individual sales targets by developing new accounts, expanding existing accounts, entering new markets, and building a robust strategic client base.
• Manage multiple large, complex, high-visibility, strategic, or tactically important accounts.
• Engage with surgeon teams to assess opportunities for the expansion of robotic-assisted surgery.
• Support surgical teams in leading hospitals to enhance and augment their clinical strategy through the utilization of the Medtronic Hugo™ Surgical Robotic System.
• Educate and convince surgical teams on the benefits of the Medtronic Hugo™ Surgical Robotic System, including improved outcomes, patient benefits, faster recovery, advanced surgical techniques, superior 3D and high-resolution imaging, digital surgical solutions, ease of use, OR efficiency, and cost-effectiveness.
• Engage and persuade budget holders and executives in leading hospitals by jointly developing business cases, total cost of ownership (TCO) comparisons, and cost-per-procedure analyses to support informed decision-making regarding the purchase and use of the Medtronic Hugo™ Surgical Robotic System.

Qualifications and Requirements

• Minimum of a Bachelor's degree, preferably in Life Sciences or Biomedical Engineering; an MBA is highly preferred.
• A minimum of 4 years of relevant experience in leading robotic negotiations and selling complex medical devices or capital equipment, with a proven track record of success.
• Strong understanding of the healthcare industry within Saudi Arabia and the broader region.
• Proven business acumen with the ability to negotiate complex contract terms and manage end-to-end agreements.
• High level of financial acumen, with extensive focus on deal architecture and financial analysis.
• Must be a results-oriented individual who operates ethically and adheres to company policies.
• Maintain an active network within the surgical field, operating rooms, and a network of surgeons for regular connection.
• Willingness to travel more than 30% of the time.

Required Skills

• Business Development
• Sales
• Robotic Assisted Surgery System knowledge
• Client Engagement
• Problem-solving
• Negotiation
• Contract Management
• Healthcare Industry Knowledge
• Excellent Communication Skills
• Interpersonal Skills
• Presentation Skills
• Financial Acumen
• Proficiency in MS Office Suite
• Fluent in Arabic and English

Work Environment and Location

This is a full-time position based in Riyadh and Jeddah, Saudi Arabia. The role requires willingness to travel more than 30% of the time.

About Medtronic

Medtronic is a global healthcare technology leader dedicated to addressing challenging health problems. With over 95,000 employees worldwide, the company is driven by innovation and a commitment to engineering solutions for real people.

About the Role

National Advanced Systems Co. Ltd. (NASCO) is seeking a Human Resources Manager to join its headquarters team in Riyadh. NASCO is a leader in providing mission-critical communication, security, and technology solutions, specializing in integrated offerings across public safety, security systems, tactical communications, cybersecurity, and managed services. This role is responsible for overseeing the company's comprehensive HR function and supporting its continued growth and strategic objectives.

Key Responsibilities

• Manage the daily operations of the Human Resources department, ensuring efficient delivery of HR services.
• Lead all recruitment activities, including sourcing, interviewing, and onboarding, and support workforce planning.
• Oversee employee relations, providing guidance on HR policies and best practices to foster a positive work environment.
• Administer performance management processes and support employee development initiatives.
• Ensure strict compliance with Saudi labor regulations and internal company policies.
• Maintain accurate HR records, systems, and documentation.
• Support and implement initiatives to enhance employee engagement and workplace effectiveness.
• Partner with management on staffing, organizational development, and people-related strategic matters.

Qualifications and Requirements

• A Bachelor's degree in Human Resources, Business Administration, or a closely related field.
• A minimum of 5 years of progressive experience in Human Resources.
• Demonstrated strong knowledge of Saudi labor law and current HR practices in the Kingdom.
• Proven experience in recruitment, employee relations, performance management, and HR operations.
• Excellent communication and interpersonal skills.
• Ability to work effectively with employees and management across various departments.
• Professional HR certifications such as CIPD, SHRM, or PHR are highly preferred.
• This position is open to Saudi nationals only.

Required Skills

• Recruitment and Talent Acquisition
• Employee Relations Management
• Performance Management Systems
• HR Operations and Service Delivery
• Compliance with Labor Laws and Regulations
• HR Record Keeping and Systems Management
• Employee Engagement Strategies
• Workplace Effectiveness Improvement
• Staffing and Workforce Planning
• Organizational Development
• People Management
• Strong Communication Skills
• Interpersonal Skills

Work Environment and Application

This is a full-time position based in Riyadh, Saudi Arabia. Interested candidates are invited to submit their updated CV to a@********************. Please include "Human Resources Manager" in the subject line of your email.

About the Role

Amazon is seeking a Saudi National Account Manager to join its Marketplace operations in Riyadh, Saudi Arabia. This role is a key part of the Key Account Management team, focused on driving sales growth, expanding product selection on the Amazon platform, and improving seller retention. The team collaborates with internal functions such as Fulfillment by Amazon and Sponsored Products to identify opportunities for selection, merchandising, and operational enhancements, all aimed at increasing the success of sellers on Amazon Marketplaces. The Account Manager will be instrumental in shaping the Account Management program by fostering the success of high-performing sellers within the KSA Marketplace. Insights and feedback from this role will contribute to platform improvements for all sellers. This position is open to candidates who meet the specific nationality criteria required by local regulations in the Kingdom of Saudi Arabia, in compliance with national labor laws.

Key Responsibilities

• Identify, prospect, and recruit high-potential sellers to the Amazon website through proactive phone and email outreach.
• Prioritize and manage a pipeline of sellers to consistently meet and exceed quarterly sales targets.
• Act as a business partner for new sellers, providing data-driven insights and advice to optimize their performance on Amazon.
• Educate new sellers on Amazon's high standards for delivery and customer experience.
• Enable sellers to learn and master Amazon's tools and systems, promoting self-sufficiency in managing their catalog, inventory, and performance to required standards.
• Develop a deep understanding of specific product categories to identify popular brands, emerging trends, seasonal items, and competitive pricing to tailor pitches and advice to sellers.
• Track and report on business development results, analyze data, and interpret reports for your portfolio of sellers.
• Optimize time management to achieve targets within a results-oriented environment.
• Engage in day-to-day operations including interacting with key sellers, sourcing new selection from potential sellers, maintaining focus on stock levels for key ASINs, sourcing deals, and ensuring competitive pricing on the platform.

Qualifications and Requirements

• Bachelor's degree in management, business administration, economics, engineering, or marketing, or an MBA.
• Proven experience and a track record of exceeding sales goals.
• Fluency in speaking, writing, and reading English.
• Experience in business analysis and functional roles requiring quantitative, analytical, and organizational skills.
• Intermediate proficiency in Excel, including Pivot Tables and VLOOKUPs.
• 2-8 years of experience in account management or sales.
• Demonstrated skills in business development with strong objection-handling capabilities.
• Excellent written and verbal communication skills, with the ability to persuade, convince, and explain complex concepts simply.

Required Skills

• Business Analysis
• Quantitative Skills
• Analytical Skills
• Organizational Skills
• Microsoft Excel
• Business Development
• Objection Handling
• Communication Skills
• Data Analysis
• E-commerce
• Retail
• Fast-moving Consumer Business

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in account management or sales. The company is Amazon.

About the Role

AtkinsRéalis is seeking a specialized Maximo Officer to join their team in Riyadh, Saudi Arabia. This role is full-time and on-site, and is essential for managing and optimizing our IBM Maximo system, ensuring the accuracy and completeness of asset and facility equipment data. You will play a key role in supporting project teams and maintaining the smooth operation of the system, contributing to the effective management of corrective and preventive maintenance activities across the account.

As a global engineering and nuclear services organization, AtkinsRéalis connects people, data, and technology to transform infrastructure and energy systems. We are committed to engineering a better future for our planet and its people, and this role is integral to achieving that mission by ensuring our asset management systems are robust and efficient.

Key Tasks and Responsibilities

• Verifying, creating, and managing asset and facility equipment, including their locations and hierarchies within IBM Maximo.
• Validating Maximo asset inventory data to ensure its completeness and accuracy.
• Developing and measuring performance metrics to create dashboards using Power BI, and communicating corrective and preventive maintenance activities internally and externally.
• Gathering data requirements for Maximo workflows.
• Collaborating with Maximo specialists to ensure data requirements align with local objectives and expectations.
• Ensuring optimal performance of the Maximo system by conducting daily system checks according to established operating procedures.
• Implementing small-scale configuration changes to Maximo EAM and the Maximo application suite.
• Providing support to project teams implementing larger system changes.
• Supporting the asset data team to ensure the most efficient data loading.

Required Qualifications and Experience

• Minimum of 5-7 years of experience in Maximo management, asset management, or enterprise asset management systems.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
• Strong knowledge of IBM Maximo EAM, including workflows and configuration management capabilities.
• Proficiency in using Power BI or similar tools for creating dashboards and performance reporting.
• Ability to validate data accuracy and identify gaps in asset inventories.
• Strong collaboration skills to work effectively with specialists, project teams, and stakeholders.
• Problem-solving ability to address system issues and ensure smooth operations.
• Willingness to commit to full-time, on-site presence in Riyadh.

Technical Skills

• IBM Maximo EAM
• Workflows
• Configuration Management
• Power BI
• Data Validation
• Asset Inventory Management
• Collaboration
• Problem Solving

Work Environment and Location

This position is full-time and requires on-site presence in Riyadh, Saudi Arabia. The role requires a commitment of 5-10 years of experience in the field.

AtkinsRéalis offers a comprehensive rewards and benefits package designed to support your well-being and professional growth, including:

• Tax-free salary
• Life insurance coverage
• Medical insurance
• Annual leave allowance
• Company end-of-service gratuity
• Discretionary bonus program
• Annual contribution for flight tickets
• Transport and accommodation allowances
• Employee wellness program with 24/7 access to financial, legal, family care, personal health, fitness, and nutrition specialists.

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This management position is responsible for the daily operations of the hotel's restaurants and bars, focusing on delivering exceptional guest experiences and efficient service. The role involves supporting the culinary and service teams, maintaining high standards of hygiene, and contributing to the achievement of operational and financial targets while ensuring compliance with hotel policies and legal requirements.

Key Responsibilities

• Assist in managing the restaurant team, addressing staff issues and concerns.
• Supervise staff to ensure performance expectations are met.
• Provide feedback to staff based on observations of service performance.
• Assist in supervising daily shift operations.
• Oversee restaurant and related areas in the absence of senior management.
• Participate in departmental meetings and communicate departmental goals.
• Ensure all staff have appropriate supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service standards to the Chef and Restaurant Manager.
• Ensure adherence to all restaurant policies, standards, and procedures.
• Oversee beverage service in compliance with local laws.
• Strive to meet or exceed budgeted financial targets.
• Perform duties of restaurant staff and related departments as needed.
• Manage restaurant opening and closing procedures.
• Interact with guests to obtain feedback on product quality and service levels.
• Supervise staff to ensure guest service, operational needs, and financial targets are met.
• Encourage staff to provide superior guest service within defined parameters.
• Handle guest issues and complaints, seeking management assistance when necessary.
• Continuously strive to improve service performance.
• Establish a positive rapport with guests.
• Assist staff in reviewing comment cards and guest satisfaction results.
• Recognize and welcome guests.
• Oversee ongoing training initiatives.
• Utilize all in-role training tools for staff.
• Communicate performance expectations for each position.
• Provide ongoing coaching and suggestions to staff regarding performance.

Qualifications and Experience

• High School Diploma or GED; 4 years of experience in Food and Beverage, Culinary, or a related professional area.
• OR Associate's degree in Food and Beverage Management, Hospitality, Hotel Management, Business Management, or a related field; 2 years of experience in Food and Beverage, Culinary, or a related professional area.

Required Skills

• Food and Beverage Management
• Restaurant Operations
• Guest Service
• Team Management
• Financial Management
• Compliance

Location and Work Details

This full-time management position is located in Riyadh, Saudi Arabia, specifically in the Financial District. The role is categorized under Food and Beverage & Culinary.

About the Role

W Hotels is seeking a Housekeeping Manager for its Riyadh, Saudi Arabia location. This management position is responsible for overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services. The role ensures that all guest rooms, public spaces, and employee areas are maintained to high standards of cleanliness and presentation, contributing to guest satisfaction and operational efficiency.

As a key member of the W Hotels team, the Housekeeping Manager will play a crucial role in maintaining the brand's reputation for service and luxury. This position requires a proactive approach to management, attention to detail, and the ability to lead and motivate a team to achieve departmental and property-wide goals, while also managing operational budgets effectively.

Key Responsibilities

• Oversee daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
• Direct and collaborate with employees to ensure guest rooms, public spaces, and employee areas are impeccably clean and well-maintained.
• Conduct regular inspections of all areas and hold staff accountable for implementing corrective actions.
• Verify that guest room status is communicated to the Front Desk in a timely and efficient manner.
• Prepare daily work assignments by obtaining lists of rooms to be cleaned immediately and identifying prospective check-outs or discharges.
• Manage inventory of stock to ensure adequate supplies are available for all operations.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Understand the financial impact of the department's operations and manage to achieve or exceed budgeted goals.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up to verify understanding and completion.
• Supervise daily Housekeeping shift operations, ensuring compliance with all housekeeping policies, standards, and procedures.
• Participate in departmental meetings and consistently communicate departmental goals to achieve desired results.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and track employee time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs).
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition programs are active and implemented across all shifts.
• Participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate successes and publicly acknowledge the contributions of team members.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Respond to and effectively handle guest problems and complaints.
• Strive for continuous improvement in service performance.

Qualifications and Requirements

• High school diploma or GED; 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Housekeeping Operations
• Laundry Operations
• Recreation/Health Club Management
• Budget Management
• Human Resources Management
• Customer Service
• Leadership
• Teamwork
• Problem-Solving

Work Location and Type

This is a full-time, management position located in Riyadh, Saudi Arabia. The role is not remote.

About the Role

Team Saudi is seeking a Manager, Performance Reporting & Insights to join its organization in Riyadh. This role is central to driving business planning and performance governance for the Shared Services & Solutions Center (SS&SC). The position involves integrating planning cycles, developing KPI frameworks, creating insightful dashboards, and providing decision-support inputs to the Chief Shared Services Officer (CSSO). The role offers an opportunity to deliver forward-looking analysis and insights to enhance alignment, identify emerging issues, and ensure accountability across the business unit.

Key Responsibilities

• Lead the consolidation and coordination of annual and multi-year business planning cycles across all SS&SC functions, ensuring alignment with corporate strategy.
• Provide structured decision-making inputs to the CSSO, including scenario planning, risk identification, and issue escalation frameworks.
• Develop and maintain performance dashboards and KPI tracking systems to monitor progress against strategic objectives.
• Ensure functional alignment on targets, KPIs, and data definitions across SS&SC departments.
• Analyze internal and external data to generate forward-looking insights supporting performance optimization and executive decision-making.
• Translate complex data into actionable recommendations, highlighting operational gaps or emerging challenges.
• Drive cross-functional coordination for timely reporting, issue flagging, and action item follow-through.
• Monitor adherence to plans and KPIs, providing regular updates to the CSSO and relevant stakeholders.

Required Experience

A minimum of 5 years and a maximum of 10 years of relevant professional experience is required for this role.

Required Skills

• Proficiency in Performance Reporting and Insights Generation.
• Strong capabilities in Business Planning and developing KPI Frameworks.
• Expertise in Dashboard Development and providing effective Decision Support.
• Skilled in Strategic Analysis, Scenario Planning, and Risk Identification.
• Experience with Issue Escalation and Performance Management.
• Advanced Data Analysis skills and proven ability in Cross-functional Coordination.

Work Information

This is a full-time position based in Riyadh, Saudi Arabia. Team Saudi is committed to fostering a safe, supportive, and empowering environment for its employees, valuing integrity, professionalism, and a commitment to a respectful workplace.

About the Role

W Hotels is seeking a Housekeeping Manager for its property in Riyadh, Saudi Arabia. This full-time management position is responsible for maintaining high standards of cleanliness and guest satisfaction. The role involves overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services, while contributing to the hotel's financial objectives.

As part of Marriott International, W Hotels focuses on creating genuine guest experiences and reinventing luxury. This role offers an opportunity for professional growth within an international team, embodying the brand's Whatever/Whenever service culture.

Key Responsibilities

• Manage the daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
• Direct and collaborate with staff to ensure guest rooms, public spaces, and employee areas are clean and well-maintained.
• Conduct daily inspections of guestrooms and public areas.
• Communicate guest room status to the Front Desk efficiently.
• Prepare work assignments based on rooms requiring immediate cleaning and anticipated check-outs.
• Monitor and manage inventory of supplies to ensure adequate stock levels.
• Support and supervise an inspection program for all guestrooms and public spaces.
• Understand and manage the department's impact on the property's financial goals, aiming to meet or exceed budget targets.
• Ensure employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up on corrective actions.
• Supervise daily Housekeeping shift operations, ensuring compliance with all policies, standards, and procedures.
• Participate in departmental meetings, conveying departmental goals to achieve desired results.
• Utilize on-the-job training tools to train new room attendants and provide follow-up training.
• Establish and maintain open, collaborative relationships with employees.
• Schedule employees according to business demands and track time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs).
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition is practiced and participate in recognition programs.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results.
• Participate in employee progressive discipline procedures.
• Acknowledge team successes and contributions.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to deliver excellent customer service.
• Emphasize guest satisfaction and continuous improvement during departmental meetings.
• Respond to and handle guest problems and complaints effectively.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED required.
• 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Proficiency in Housekeeping operations and standards.
• Experience in Laundry operations (if applicable).
• Commitment to ensuring high levels of Guest Satisfaction.
• Strong Budget Management capabilities.
• Knowledge of Human Resources practices and employee management.
• Excellent Customer Service skills.

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519.

Company Commitment

W Hotels is an equal opportunity employer, committed to diversity and inclusion. The company celebrates the unique backgrounds of its associates and fosters an environment where everyone feels valued and has access to opportunity.