Customer Service Center Inquiry Clerk Jobs in Riyadh

More than 170 Customer Service Center Inquiry Clerk Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Controller-Rooms

Controller-Rooms

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Controller-Rooms to join their team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. As a Controller-Rooms, you will contribute to the success of the Rooms & Guest Services Operations by ensuring smooth guest experiences from check-in to check-out.

W Hotels is part of Marriott International, a global leader in hospitality, and is committed to creating vibrant experiences and embracing new perspectives. If you possess a unique outlook and a creative spirit, W Hotels invites you to explore your potential.

Key Responsibilities

  • Assign rooms based on guest requests and preferences when possible.
  • Pre-register designated guests and prepare key packets.
  • Organize and coordinate check-in and pre-registration procedures for arriving groups.
  • Review, track, and accommodate requests for room or check-out changes, communicating status to appropriate staff.
  • Confirm reservations and cancellations.
  • Review out-of-order rooms daily.
  • Ensure rates match market codes and document any exceptions.
  • Verify and adjust guest billing.
  • File guest paperwork or documentation.
  • Process all guest check-ins and check-outs.
  • Activate room keys.
  • Secure valid payment.
  • Identify any over-commitments.
  • Perform duplicate reservation checks and block rooms accordingly.
  • Run daily reports to monitor operations.
  • Follow up with guests to ensure satisfaction with resolved requests or issues.
  • Receive, record, and relay messages accurately and legibly.
  • Adhere to all company policies and procedures.
  • Maintain a clean and professional uniform and personal appearance.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Communicate with others using clear and professional language.
  • Prepare and review written documents accurately.
  • Answer telephones using appropriate etiquette.
  • Coordinate tasks and collaborate with other departments.
  • Serve as a departmental role model.
  • Develop and maintain positive working relationships with others.
  • Support the team to achieve common goals.
  • Comply with quality assurance standards.
  • Stand, sit, or walk for extended periods.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • Less than 1 year of related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Guest Services
  • Customer Service
  • Communication
  • Problem-solving
  • Teamwork
  • Computer Systems
  • POS Systems

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion, valuing the unique backgrounds of its associates and providing access to opportunity for all.

breifcase0-1 years

locationRiyadh

8 days ago
Receptionist

Receptionist

📣 Job AdNew

Hays

Seasonal

About the Role

Hays is partnering with a leading global investment bank to recruit a professional and friendly Receptionist to join their team in Riyadh, Saudi Arabia. This is an opportunity to work within a prestigious and fast-paced corporate environment, where the incumbent will serve as the first point of contact for clients and visitors, while providing support for daily office operations.

Incumbent Responsibilities

  • Greet clients and visitors in a professional and courteous manner.
  • Serve as the first point of contact for all incoming inquiries via the reception desk.
  • Manage incoming calls, emails, and general correspondence.
  • Coordinate meeting room bookings and ensure their readiness.
  • Support administrative tasks and daily office coordination.
  • Handle incoming and outgoing mail, deliveries, and courier services.
  • Maintain a high level of professionalism and presentable appearance at all times.

Qualifications and Requirements

  • 1-2 years of experience in a receptionist or front desk role.
  • Ability to work effectively in a fast-paced corporate environment.

Key Skills

  • Strong communication and interpersonal skills.
  • Professional appearance and a customer-service oriented approach.
  • Excellent organizational skills and ability to multitask.

Additional Opportunity Details

This is a contract position based in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. This opportunity offers exposure to a globally recognized investment bank within a professional and collaborative work environment, providing exposure to a high-level corporate setting and long-term career development opportunities.

breifcase0-1 years

locationRiyadh

4 days ago
Controller-Rooms

Controller-Rooms

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and guest-focused Controller-Rooms to join their dynamic team. This full-time, non-management position offers an opportunity for individuals with 0-1 year of experience to begin their career in hotel operations. The Controller-Rooms will play a crucial role in ensuring seamless guest experiences from check-in to check-out, upholding W Hotels' commitment to exceptional service and vibrant culture.

As part of the Rooms & Guest Services Operations team, the Controller-Rooms will be instrumental in managing guest requests, coordinating arrivals and departures, and maintaining high standards of guest satisfaction. This role is based in the Financial District of Riyadh and is not a remote position.

Key Responsibilities

  • Assign rooms according to guest requests and preferences whenever possible.
  • Pre-register designated guests and prepare key packets for efficient check-in.
  • Organize and coordinate check-in and pre-registration procedures for arriving groups.
  • Review, track, and accommodate requests for room or check-out changes when feasible, communicating status to appropriate staff.
  • Confirm reservations and cancellations to maintain accurate occupancy records.
  • Review out-of-order rooms daily to ensure availability and operational readiness.
  • Ensure room rates match market codes and document any exceptions.
  • Verify and adjust guest billing to ensure accuracy and guest satisfaction.
  • File guest paperwork and documentation in an organized manner.
  • Process all guest check-ins and check-outs efficiently and accurately.
  • Activate room keys for guest access.
  • Secure valid payment for all services rendered.
  • Identify any over-commitments in room bookings to prevent discrepancies.
  • Perform duplicate reservation checks and block rooms accordingly.
  • Run daily reports to monitor operational performance and guest activity.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Follow all company policies and procedures diligently.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information.
  • Protect company assets through responsible handling and oversight.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs proactively.
  • Assist individuals with disabilities to ensure their comfort and accessibility.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Answer telephones using appropriate etiquette.
  • Coordinate tasks and work collaboratively with other departments.
  • Serve as a departmental role model for colleagues.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals and objectives.
  • Comply with quality assurance standards to ensure service excellence.
  • Stand, sit, or walk for an extended period of time as required by the role.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • Less than 1 year of related work experience.
  • No supervisory experience required.
  • No specific licenses or certifications are required for this role.

Required Skills

  • Guest Request Management
  • Reservation Confirmation
  • Billing Verification
  • Guest Check-in/Check-out Procedures
  • Payment Processing
  • Duplicate Reservation Checks
  • Report Generation
  • Guest Satisfaction Follow-up
  • Message Relay
  • Adherence to Company Policies
  • Maintaining Professional Appearance
  • Confidentiality
  • Upholding Guest Service Standards
  • Effective Communication
  • Computer Systems Operation (including POS systems)
  • Teamwork and Collaboration

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role is not remote. W Hotels, part of Marriott International, is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. They actively promote non-discrimination on any protected basis, including disability and veteran status.

breifcase0-1 years

locationRiyadh

8 days ago
Parts Sales & Service Representative

Parts Sales & Service Representative

📣 Job Ad

Abunayyan Holding

Full-time

About the Role

Abunayyan Holding is seeking a customer-focused and commercially driven Parts Sales & Service Representative (PSSR) to join their Aftermarket team. This role is integral to driving spare parts and service sales, supporting internal service operations, managing key customer accounts, and ensuring high levels of customer satisfaction. The PSSR serves as a critical link between customers, service teams, and parts operations, aiming to maximize aftermarket revenue while providing timely technical and commercial support. This position also involves contributing to the achievement of sales and profitability objectives within the Heavy Machinery, Construction Equipment, and Industrial Equipment sectors.

Key Responsibilities

  • Promote and sell genuine spare parts, accessories, and aftermarket solutions to retail and internal customers.
  • Ensure prompt and accurate fulfillment of parts orders while maintaining high levels of customer satisfaction.
  • Identify opportunities for cross-selling and upselling spare parts, accessories, and service solutions.
  • Provide technical assistance and product recommendations to customers and service personnel.
  • Support the achievement of parts sales targets, revenue growth, and profitability objectives.
  • Work closely with Service Technicians and Service Advisors to ensure timely availability of required parts and accessories.
  • Process service-related parts requests efficiently to minimize equipment downtime.
  • Assist service teams in identifying appropriate spare parts and technical solutions for maintenance and repair activities.
  • Coordinate special orders, backorders, and urgent requirements while ensuring effective communication with all stakeholders.
  • Notify service teams upon receipt of special-order or backordered items.
  • Build and maintain strong relationships with retail customers, fleet owners, contractors, and key accounts.
  • Conduct regular customer visits and follow-up activities to identify business opportunities and strengthen customer loyalty.
  • Address customer inquiries, concerns, and complaints in a professional and timely manner.
  • Deliver exceptional customer service and act as a trusted advisor on parts and service solutions.
  • Collect customer feedback and market intelligence to improve service delivery and business performance.
  • Support and guide the PSSR team in achieving sales objectives and closing business opportunities.
  • Manage strategic and key customer accounts to drive long-term business growth.
  • Assist in developing account plans and aftermarket sales strategies.
  • Collaborate with management to identify opportunities for customer retention and market expansion.
  • Prepare quotations, pricing proposals, and commercial offers in accordance with company policies.
  • Ensure compliance with cash, credit, and payment processing procedures.
  • Maintain accurate customer records, sales reports, and transaction documentation.
  • Monitor customer purchasing trends and proactively identify opportunities to increase sales.

Qualifications and Requirements

  • High School Diploma, Technical Diploma, or equivalent qualification.
  • Additional technical certifications related to heavy equipment, machinery, or aftermarket services will be considered an advantage.
  • A minimum of 3 years of experience in Spare Parts Sales, Aftermarket Services, Customer Service, or a related field.
  • Experience within the Heavy Machinery, Construction Equipment, Industrial Equipment, Automotive, or Fleet Maintenance industries is preferred.
  • A proven track record in customer relationship management and aftermarket sales.

Required Skills

  • Proficiency in Inventory & Parts Management.
  • Expertise in Aftermarket Sales Processes.
  • Commitment to Customer Service Excellence.
  • Strong Key Account Management capabilities.
  • Skilled in Commercial Negotiation.
  • Familiarity with CRM Systems & ERP Applications.
  • Effective Parts Sales techniques.
  • Excellent Customer Service skills.
  • Proven Aftermarket Business Development abilities.
  • Solid Technical Product Knowledge.

Work Location and Experience

This is a full-time position based in Riyadh, Saudi Arabia, within the SBU of Abunayyan Holding Company. The role requires 2-5 years of experience.

breifcase2-5 years

locationRiyadh

8 days ago
Guest Relations & Back-up Sales

Guest Relations & Back-up Sales

📣 Job AdNew

Cloud Spaces

Full-time

About the Role

Cloud Spaces is seeking a motivated professional for the Guest Relations & Back-up Sales position in Riyadh, Saudi Arabia. This role offers an opportunity to contribute to a premium coworking environment, focusing on client relations, sales support, and operational management. The position is designed for individuals looking to gain experience in a client-facing role within a forward-thinking organization.

Key Responsibilities

  • Serve as the primary point of contact for clients and visitors, ensuring a high-quality experience aligned with Cloud Spaces' standards.
  • Support the Center Manager in driving sales, membership renewals, and client satisfaction initiatives.
  • Manage client onboarding processes, conduct check-ins, and perform follow-ups to ensure a smooth client journey.
  • Handle lead management, assist with upselling opportunities, and maintain accurate records in the CRM system.
  • Provide reception coverage as required to ensure efficient daily operations.
  • Assist with billing, collections, and administrative tasks with accuracy and professionalism.

Qualifications and Requirements

  • Experience or a strong interest in client relations, customer service, or sales support.
  • Proficiency in communication, interpersonal skills, and professional presentation.
  • Demonstrated organizational skills, proactivity, and a results-driven approach with attention to detail.
  • Familiarity with CRM systems, Microsoft Excel, and basic billing processes is preferred.
  • A minimum of 2-5 years of relevant experience is required.

Required Skills

  • Client Relations
  • Customer Service
  • Sales Support
  • Communication
  • Interpersonal Skills
  • Professional Presentation
  • CRM Systems
  • Microsoft Excel
  • Billing Processes

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a premium coworking space environment.

Performance Expectations

Key performance indicators for this role include delivering consistently high levels of client satisfaction and retention, achieving sales conversion targets, obtaining certification as a back-up seller, and contributing to operational excellence and a professional workplace environment.

breifcase2-5 years

locationRiyadh

about 15 hours ago
Controller-Rooms

Controller-Rooms

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Controller-Rooms to join their team. This full-time, non-management position is based in the Financial District of Riyadh and is not a remote role. The position offers an opportunity to contribute to guest experiences within a dynamic hospitality environment.

Role Context and Company

W Hotels, part of the Marriott International portfolio, focuses on sparking curiosity and creating spaces where life is experienced. The brand values attentiveness and readiness, aligning with a service philosophy that brings guest passions to life. This role is an integral part of the W Hotels operations, contributing to the overall guest experience.

Key Responsibilities

  • Assign rooms based on guest requests and preferences when possible.
  • Pre-register designated guests and prepare key packets.
  • Organize and coordinate check-in and pre-registration procedures for arriving groups.
  • Review, track, and accommodate requests for room or check-out changes when feasible, communicating status to relevant staff.
  • Confirm reservations and cancellations.
  • Review out-of-order rooms daily.
  • Ensure rates match market codes and document any exceptions.
  • Verify and adjust guest billing.
  • File guest paperwork or documentation.
  • Process all guest check-ins and check-outs.
  • Activate room keys.
  • Secure valid payment.
  • Identify any over-commitments.
  • Perform duplicate reservation checks and block rooms accordingly.
  • Run daily reports to monitor operations.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Follow all company policies and procedures.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Answer telephones using appropriate etiquette.
  • Coordinate tasks and work effectively with other departments.
  • Serve as a departmental role model.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals.
  • Comply with quality assurance standards.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • Less than 1 year of related work experience.
  • No supervisory experience required.
  • No specific licenses or certifications are required for this role.

Required Skills

  • Guest Services
  • Billing
  • Reservation Management
  • Customer Service
  • Communication
  • Teamwork

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires physical presence at the location, as it is not remote. The work schedule is full time.

Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. The company fosters an environment where unique backgrounds are celebrated and aims for non-discrimination on any protected basis.

breifcase0-1 years

locationRiyadh

8 days ago
W Insider

W Insider

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a W Insider to join their team. This role focuses on creating memorable and unique guest experiences, going beyond standard transactional services. As a Guest Experience Expert, you will be empowered to take initiative, provide a broad range of services throughout a guest's stay, and proactively address their needs. The objective is to contribute to an immersive and engaging environment where every guest interaction is a seamless part of their journey.

This is a full-time, non-management position located in Riyadh's Financial District. W Hotels aims to ignite curiosity and expand worlds, offering an environment to experience life. Individuals with an original, innovative spirit and a forward-looking perspective will find this setting conducive to growth. Joining W Hotels means becoming part of Marriott International's portfolio, providing opportunities to perform at your best, find purpose, belong to a global team, and develop professionally.

Key Responsibilities

  • Deliver a wide range of services to guide guests through their entire stay, creating memorable and unique experiences.
  • Take initiative to move about the space and perform necessary tasks to ensure guest satisfaction.
  • Process operational needs efficiently and effectively.
  • Address guest requests promptly and professionally.
  • Complete necessary reports accurately.
  • Share highlights and insights about the local area to enhance the guest experience.
  • Ensure all actions contribute to creating a safe work environment.
  • Adhere to company policies and procedures at all times.
  • Maintain confidentiality of all company and guest information.
  • Protect company assets and resources.
  • Uphold high-quality standards in all aspects of the role.
  • Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Guest Services
  • Handling Operational Needs
  • Responding to Guest Requests
  • Reporting
  • Maintaining Professional Appearance
  • Professional Communication

Work Environment and Physical Demands

This full-time, non-management position is located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires the ability to stand, sit, or walk for extended periods and the capacity to move, lift, carry, push, and pull objects weighing less than or equal to 10 pounds without assistance.

W Hotels is an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated, ensuring non-discrimination on any protected basis.

breifcase0-1 years

locationRiyadh

8 days ago
Secretary

Secretary

📣 Job AdNew

Note Real Estate Company

Full-time

نبذة عن الدور

تعلن شركة نوت العقارية عن حاجتها لشغل وظيفة سكرتير. يتطلب هذا الدور دعمًا إداريًا فعالًا للمدير أو الإدارة من خلال مجموعة من المهام المكتبية والتنظيمية لضمان سير العمل بسلاسة.

المهام والمسؤوليات الرئيسية

  • كتابة وتدوين الملاحظات، ونسخ المراسلات والتقارير ومحاضر الاجتماعات، مع مراجعتها وتنسيقها وفقًا لمعايير المكتب.
  • تلقي المكالمات الهاتفية من الموظفين والعملاء الخارجيين، وفرزها وتوجيهها، وتسجيل الرسائل الهاتفية، والإجابة على استفسارات المتصلين، وتحويل المكالمات إلى الأشخاص المعنيين.
  • التعامل مع البريد الوارد والصادر، وفحص المراسلات البريدية، وتسجيلها، وتوزيعها على الأقسام المعنية.
  • تنسيق طلبات الاجتماعات والمواعيد، وجدولة اجتماعات المشاركين، وتحديد أوقات الاجتماعات، وتأمين قاعات الاجتماعات، وتحضير جداول الأعمال.
  • إنشاء وصيانة أنظمة لحفظ الملفات والسجلات، وضمان حفظ جميع المستندات بشكل منتظم ومنظم.

المؤهلات المطلوبة

يجب أن يمتلك المتقدم مؤهلاً في مجال السكرتارية، ويفضل أن يكون حاصلاً على درجة البكالوريوس في تخصص ذي صلة. لا توجد متطلبات خبرة محددة مذكورة في الإعلان.

طبيعة العمل

سيتم العمل في مقر شركة نوت العقارية. لم يتم تحديد نوع العمل (دوام كامل/جزئي) أو تفاصيل الراتب في الإعلان.

المهارات الأساسية

تتطلب هذه الوظيفة مهارات تنظيمية قوية، وقدرة على إدارة الوقت بفعالية، ومهارات تواصل ممتازة شفهيًا وكتابيًا. كما يجب أن يتمتع المتقدم بالقدرة على التعامل مع المكالمات الهاتفية والزوار بمهنية، والقدرة على استخدام برامج المكتب الأساسية.

الدعم الإداري

يشمل الدور تقديم الدعم المباشر للمدير أو الإدارة، والمساهمة في تنسيق المشاريع الأساسية، وإدارة جدول الأعمال لضمان كفاءة العمليات اليومية.

breifcase0-1 years

locationRiyadh

2 days ago
Guest Experience Expert

Guest Experience Expert

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Guest Experience Expert to join their team. This role focuses on creating memorable experiences for guests by going beyond standard service procedures. The Guest Experience Expert will take initiative to manage a wide range of services that enhance the guest's entire stay, including operational tasks, addressing requests, completing reports, and sharing local insights.

This is a full-time, non-management position located in the Financial District of Riyadh. W Hotels aims to provide an environment where life experiences are common, opening doors and minds through inspiration and new experiences. The company values creativity, innovation, and a proactive spirit.

Key Responsibilities

Responsibilities for this role include:

  • Delivering a range of services to guide guests throughout their stay.
  • Proactively addressing guest needs and requests.
  • Managing operational tasks to ensure a smooth guest experience.
  • Completing necessary reports and documentation.
  • Sharing local area highlights and insights with guests.
  • Ensuring guest transactions are integrated seamlessly into their overall experience.
  • Maintaining a safe work environment for all.
  • Adhering to company policies and procedures.
  • Maintaining confidentiality of guest and company information.
  • Protecting company assets.
  • Upholding high quality standards in guest interactions and operations.
  • Maintaining a professional uniform, appearance, and communication style.

Qualifications and Requirements

The following qualifications and requirements are necessary for this role:

  • A high school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Required Skills

Candidates should possess the following skills:

  • Guest Services
  • Customer Service
  • Problem Solving
  • Communication

Work Environment and Details

This is a full-time, non-management position. The role is located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The position is not remote. Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. The company fosters an environment where unique backgrounds are celebrated, recognizing that its greatest strength lies in the rich blend of culture, talent, and experiences of its associates. Marriott International is dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

8 days ago
Concierge (Saudi Only)

Concierge (Saudi Only)

📣 Job Ad

Mövenpick Hotels & Resorts

Full-time

About the Role

Mövenpick Hotels & Resorts is seeking a dedicated Concierge to join the team at Mövenpick Hotel & Residences Riyadh. This role is integral to serving as a hotel ambassador, ensuring guests receive exceptional assistance and that their needs are met with professionalism and efficiency. The Concierge will be a primary point of contact for guests seeking information and services, contributing to the overall guest experience.

Key Responsibilities

  • Maintain comprehensive knowledge of hotel facilities, current activities, promotions, and events to provide accurate information to guests.
  • Assist guests with a wide range of requests, aiming to fulfill diverse and challenging needs.
  • Coordinate and fulfill guest requirements by managing a network of service providers.
  • Ensure availability of printed materials such as brochures for local attractions, sister hotels, restaurants, and city maps.
  • Facilitate guest requests for dining, entertainment, recreation, tours, transportation, florists, doctors, dentists, and childcare.
  • Respond to all guest queries with a helpful attitude.
  • Develop and maintain guest preference records and guest history to personalize stays.
  • Follow up on all concierge endorsements to ensure their timely and complete resolution.
  • Manage the handling, delivery, retrieval, and storage of guest luggage, messages, and parcels.
  • Demonstrate transparency and responsibility in all financial matters.
  • Uphold integrity and trustworthiness within the team.
  • Promote and adhere to a safe work environment.
  • Champion a work environment that is service-driven and results-driven.
  • Strictly follow all departmental Standard Operating Procedures (SOPs), including all safety policies.

Qualifications and Requirements

  • Must be a Saudi national.

Required Skills

  • Exceptional guest assistance and information provision capabilities.
  • Proficiency in service coordination and managing diverse guest requests.
  • Strong record-keeping and organizational skills.
  • Experience or aptitude for luggage handling.
  • Demonstrated financial responsibility and accountability.
  • High levels of integrity and trustworthiness.
  • Commitment to promoting safety in the workplace.
  • A strong service orientation and a results-driven approach.
  • Ability to adhere to Standard Operating Procedures (SOPs).

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role is suitable for individuals with 0-1 year of experience looking to build a career in the hospitality industry.

breifcase0-1 years

locationRiyadh

10 days ago
Administrative Assistant

Administrative Assistant

📣 Job Ad

GT Restructuring

Full-time

About the Role

GT Restructuring is seeking a dedicated and organized Administrative Assistant to join its full-time team in Riyadh, Saudi Arabia. This role is essential for providing a professional and welcoming experience for clients, attorneys, and visitors, serving as the initial point of contact for the office. The position offers competitive compensation and benefits within an innovative and collaborative environment. The ideal candidate will be detail-oriented, capable of managing multiple priorities in a fast-paced legal setting, and possess a proactive, client-focused approach.

Key Responsibilities

  • Create a positive and professional first impression for clients and visitors by greeting them and promptly notifying internal parties of their arrival.
  • Ensure all guests check in at reception upon arrival to maintain office security.
  • Answer incoming calls and direct them to the appropriate personnel or department.
  • Provide comprehensive administrative support, including assistance with travel and hotel arrangements.
  • Coordinate transportation for internal and external clients, arranging taxis and car services to various destinations.
  • Reserve visitor offices, schedule meetings, and coordinate conference room reservations, proactively monitoring the schedule.
  • Manage conference room setups to meet all reservation requests prior to scheduled meetings.
  • Order catering and assist with setup for meetings and events.
  • Purchase, track, and stock food and beverage supplies, liaising with vendors and submitting invoices for payment.
  • Maintain accurate visitor, delivery, and outgoing package logs.
  • Perform office services tasks including internal mail delivery, arranging messenger services, processing mail, faxing, and handling large print, scan, and copy jobs.
  • Monitor office supplies and order new stationery, furniture, appliances, and electronics as needed.
  • Assist with event logistics, receptions, and sponsorships, including managing RSVP lists and creating nametags.
  • Support the coordination and development of office newsletters and other communications.
  • Serve as a liaison to building management, submitting service requests as required.
  • Maintain a high degree of professionalism and confidentiality in all duties.
  • Assist with other department activities as needed, such as processing invoices and expenses, and perform additional assigned duties.

Qualifications and Requirements

  • Diploma or College Degree or equivalent experience.
  • A minimum of 3 years of experience in a receptionist or administrative assistant role within a professional environment.

Required Skills

  • Excellent interpersonal and communication skills, both oral and written.
  • Professional demeanor and presentation.
  • Ability to provide outstanding client service and meet high quality standards.
  • Proactive in seeking innovative ways to assist others.
  • Self-starter capable of working independently with minimal supervision.
  • High attention to detail and outstanding organizational skills.
  • Effective time management abilities.
  • Fluency in both Arabic and English.
  • Computer proficiency in Windows-based software and Microsoft Office Suite applications, including Word, PowerPoint, Excel, and Outlook.
  • Exceptional computer skills with the ability to learn new software applications quickly.
  • Proactive approach to learning and adapting to emerging AI and related technologies.
  • Demonstrates a basic understanding of artificial intelligence (AI), including its core capabilities, limitations, and the importance of data privacy, accuracy, verification, and ethical considerations within a professional services environment.

Work Environment and Details

This is a full-time, in-office position located in Riyadh, Saudi Arabia. The role requires a high degree of professionalism, discretion, and the ability to adapt to the dynamic needs of a busy legal practice. Experience required for this role is 2-5 years.

breifcase2-5 years

locationRiyadh

11 days ago
Administrative Assistant

Administrative Assistant

📣 Job Ad

Greenberg Traurig, LLP

Full-time

About the Role

Greenberg Traurig, LLP, a global law firm with offices in 15 countries, is seeking a full-time Administrative Assistant to join its team in Riyadh, Saudi Arabia. This role is essential for providing a professional first impression to clients, attorneys, and visitors, and for ensuring the efficient operation of a fast-paced legal environment. The position is based in-office.

Key Responsibilities

  • Create a positive and professional first impression for clients and visitors.
  • Greet guests promptly and notify internal parties of their arrival.
  • Ensure all guests check in at reception to maintain security protocols.
  • Answer incoming calls and direct them to the appropriate personnel.
  • Provide administrative support, including assistance with travel and hotel arrangements.
  • Coordinate transportation needs for clients, such as arranging cabs and car services.
  • Reserve visitor offices, schedule meetings, and coordinate conference room reservations.
  • Manage conference room setups to meet reservation requests.
  • Order catering and assist with meeting and event setups.
  • Purchase, track, and stock food and beverage supplies, working with vendors and submitting invoices.
  • Maintain visitor, delivery, and outgoing package logs.
  • Perform office services tasks including mail delivery, messenger services, mail processing, faxing, and handling large print, scan, and copy jobs.
  • Monitor office supplies and order new stationery, furniture, appliances, and electronics as needed.
  • Assist with event logistics, including maintaining RSVP lists and creating nametags.
  • Support the coordination of office newsletters and other communications.
  • Act as a liaison to building management for service requests.
  • Maintain professionalism and confidentiality in all tasks.
  • Assist with department activities such as processing invoices and expenses.
  • Perform additional duties as assigned to support the office and attorneys.

Qualifications and Experience

  • Diploma or College Degree or equivalent experience.
  • A minimum of 3 years of experience in a receptionist or administrative assistant role within a professional environment.
  • 2-5 years of relevant experience.

Required Skills and Competencies

  • Excellent interpersonal and communication skills, both oral and written.
  • Professional demeanor and presentation.
  • Ability to provide high-quality client service.
  • Proactive approach to assisting others.
  • Ability to work independently with minimal supervision.
  • High attention to detail and strong organizational skills.
  • Effective time management abilities.
  • Fluency in both Arabic and English.
  • Proficiency in Windows-based software and Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
  • Exceptional computer skills with the ability to learn new software quickly.
  • Willingness to learn and adapt to emerging AI and related technologies.
  • Basic understanding of artificial intelligence (AI), including its capabilities, limitations, and the importance of data privacy, accuracy, verification, and ethical considerations.

Work Environment and Location

This is a full-time, in-office position located in Riyadh, Saudi Arabia. The role operates within a global firm environment, contributing to the smooth functioning of the legal practice.

breifcase2-5 years

locationRiyadh

10 days ago
F&B Service Expert

F&B Service Expert

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels is seeking a guest-focused F&B Service Expert to join our team in Riyadh, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to a brand focused on creating memorable guest experiences. As an F&B Service Expert, you will be responsible for delivering a range of services to ensure guests enjoy their dining experience.

Role Context and Culture

At W Hotels, we believe in creating unique experiences that go beyond standard service. Our culture is built on attentiveness, innovation, and a commitment to the Whatever/Whenever service philosophy. We encourage individuals who are original, innovative, and forward-thinking to join our global team and contribute to our mission of awakening guest passions and redefining luxury.

Key Responsibilities

  • Deliver a wide range of services to ensure guests enjoy their dining experience.
  • Take initiative in providing exceptional guest service.
  • Set tables to prepare for guest service.
  • Communicate effectively with kitchen staff.
  • Interact with and serve guests in a professional and engaging manner.
  • Maintain cleanliness of work areas and supplies.
  • Ensure all transactions are handled seamlessly as part of the overall guest experience.
  • Contribute to creating a safe workplace for colleagues and guests.
  • Follow all company policies and procedures diligently.
  • Uphold high-quality standards in all aspects of service.
  • Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

  • High school diploma or *** equivalent is preferred.
  • Less than 1 year of related work experience is required.
  • No supervisory experience is necessary for this role.
  • No specific licenses or certifications are required.
  • Ability to stand, sit, or walk for extended periods.
  • Capability to move over sloping, uneven, or slippery surfaces.
  • Ability to read and visually verify menu information.
  • Physical ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and 50 pounds with assistance.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

  • Guest Service
  • Food and Beverage Service

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

breifcase0-1 years

locationRiyadh

8 days ago
Office Administrator

Office Administrator

📣 Job Ad

MillerKnoll

Full-time

About the Office Administrator Role

MillerKnoll is seeking a dedicated Office Administrator to join our team in Riyadh, Saudi Arabia. This role is essential for providing comprehensive sales and administrative support to the KSA-based sales team, ensuring the smooth day-to-day operations of the entity, and maintaining a well-presented showroom. The Office Administrator will serve as the backbone of our KSA operations, managing back-of-house functions and contributing to an exceptional customer experience, aligning with MillerKnoll's purpose to design for the good of humankind.

Key Responsibilities

  • Provide comprehensive sales and administrative support to the KSA-based sales team.
  • Manage all back-of-house functions and support the daily operations of the KSA entity, including office-related activities.
  • Handle incoming calls and emails directed to MillerKnoll KSA, ensuring timely and professional responses.
  • Maintain high service standards across all touchpoints to ensure an exceptional customer experience.
  • Oversee daily office requirements, including the purchasing of supplies, stationery, CMF materials, software, and miscellaneous equipment.
  • Coordinate local and international shipments using the FedEx software manager.
  • Act as the primary point of contact for the IT department regarding office-related IT issues.
  • Assist with hotel and travel arrangements for the team as required.
  • Maintain an up-to-date log of monthly attendance and annual leave records in Excel and share it with the Administration Manager.
  • Support Dealers and Market Managers with project tracking and CRM activities.
  • Manage company portal activities and deliver administrative assistance to Dealers and Market Managers as required.
  • Navigate government and company portals to ensure the smooth issuance of PRO/GRO requests.
  • Collaborate with local service partners to facilitate required processes relating to MillerKnoll KSA.
  • Ensure the showroom is well presented at all times.

Qualifications and Requirements

  • A good level of education is essential.
  • Excellent spoken and written English is required.
  • Fluency in verbal and written Arabic is preferred.
  • Previous experience in administration or sales support is necessary.
  • The ability to communicate effectively at all levels, both by telephone and face-to-face.
  • Proficiency in computer skills, including Microsoft Word, Excel, and email.
  • Strong organizational skills are essential.
  • A good level of financial awareness is required.
  • A professional, friendly, and confident demeanor.
  • Must be well-presented and smartly dressed.
  • Ability to keep the work area tidy at all times.
  • Capability to deal with irate customers with confidence and maintain a calm approach during stressful situations.
  • Willingness to work on own initiative.
  • Flexibility in approach and working style.
  • A mature attitude is essential.

Required Skills

  • Sales Support
  • Administrative Support
  • Customer Service
  • Purchasing
  • Shipment Coordination
  • IT Support (Office Related)
  • Travel Arrangements
  • Record Keeping
  • Project Tracking
  • CRM (*********** experience preferred)
  • Company Portal Management
  • PRO/GRO Request Processing
  • Effective Communication
  • Microsoft Word
  • Microsoft Excel
  • Email Management
  • Organization
  • Financial Awareness

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a proactive individual who can manage daily office needs and support the sales team effectively. The company values sustainability, equity, and beauty in its operations.

breifcase0-1 years

locationRiyadh

11 days ago
Guest Experience Expert

Guest Experience Expert

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Guest Experience Expert to join their team. This role is focused on creating memorable experiences for guests, extending beyond standard hotel procedures. The Guest Experience Expert will proactively deliver a range of services throughout a guest's stay to ensure seamless and exceptional interactions.

This is a full-time, non-management position within Rooms & Guest Services Operations. The role embodies W Hotels' mission to "ignite curiosity, expand worlds" by facilitating new experiences for guests. The position operates within a brand known for its innovative approach to luxury and a "Whatever/Whenever" service culture.

Key Responsibilities

While specific duties are not detailed, responsibilities for this role are expected to include:

  • Proactively engaging with guests to understand and anticipate their needs during their stay.
  • Providing a range of services to support guests throughout their hotel experience.
  • Taking initiative to address operational needs as they arise within the hotel space.
  • Handling guest requests and inquiries efficiently and effectively.
  • Completing necessary reports and administrative tasks.
  • Sharing local insights and highlights to enhance the guest's visit.
  • Ensuring guest transactions are integrated into their overall experience.
  • Contributing to a safe and secure work environment.
  • Adhering to company policies and procedures.
  • Maintaining confidentiality of guest and company information.
  • Protecting company assets and upholding quality standards.
  • Presenting a professional uniform, appearance, and communication style.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • No specific work experience is required for this role.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Guest Services
  • Customer Service
  • Communication
  • Problem-Solving

Work Environment and Location

This is a full-time position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. Physical requirements include standing, sitting, or walking for extended periods, and the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Marriott International is committed to being an equal opportunity employer and fosters an environment where diverse backgrounds are valued. They are dedicated to non-discrimination on any protected basis.

breifcase0-1 years

locationRiyadh

8 days ago
Administrative Assistant - Saudi

Administrative Assistant - Saudi

📣 Job Ad

Moelis & Company

Full-time

About the Role

Moelis & Company is seeking a driven and passionate Administrative Assistant to join our team in Riyadh, Saudi Arabia. This full-time position offers an opportunity to contribute to a dynamic professional services environment by supporting daily office operations, client interactions, and the seamless functioning of the banking team. The role requires a proactive approach, strong organizational abilities, and excellent communication skills to manage a variety of administrative tasks.

Key Responsibilities

  • Greet clients and visitors in a friendly and courteous manner, ensuring a positive first impression.
  • Maintain the cleanliness and tidiness of the reception area.
  • Prepare refreshments for guests.
  • Collect mail from the * Box and distribute it to the relevant personnel.
  • Answer incoming calls, direct them to the appropriate person, or take messages and relay them accurately.
  • Monitor and order pantry and office supplies to ensure adequate stock levels.
  • Proactively support client activities and requirements, liaising with clients to take messages, pass on information, handle simple queries, and assist with client events.
  • Manage diaries, coordinate and schedule meetings, reserve conference rooms, and set up conference calls.
  • Manage client contacts and inboxes for Bankers.
  • Perform photocopying and scanning of documents.
  • Make comprehensive travel arrangements, including booking flights, ground transportation, lodging, and entertainment for business travel (domestic and international).
  • Prepare detailed itineraries for business travel, including visa arrangements.
  • Utilize Concur to process and monitor expenses, ensuring prompt payment and reconciliation with AMEX statements.
  • Undertake any other duties or special projects as requested by the Office Manager and/or Bankers.

Qualifications and Requirements

  • Applicants must have the right to work in Saudi Arabia without employer sponsorship.
  • Previous professional services sector experience or background is required.
  • Previous experience working in a fast-paced environment is essential.

Required Skills

  • Proficiency in all Microsoft Office software packages, including Word, Excel, and PowerPoint.
  • High-level organizational skills.
  • Excellent communication skills, both written and verbal.
  • Strong attention to detail.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. Moelis & Company is an equal opportunity employer committed to promoting diversity, preventing discrimination, and providing a supportive and inclusive working environment. We aim to recruit from a diverse talent pool and ensure all applicants are treated fairly throughout the recruitment process, without regard to any characteristic or status protected by applicable law.

breifcase0-1 years

locationRiyadh

8 days ago
Office Administrator Riyadh

Office Administrator Riyadh

📣 Job Ad

LivaNova

Full-time

About the Role

LivaNova is seeking a highly organized, proactive, and detail-oriented Office Administrator to oversee the daily administrative operations of its new office in Riyadh, Saudi Arabia. This role is central to ensuring a smooth and efficient work environment, managing office resources, supporting staff, and contributing to a positive workplace culture. The successful candidate will play a key role in the foundational operations of the Riyadh office.

Key Responsibilities

  • Provide office leadership and comprehensive administrative support to the team.
  • Handle a wide variety of administrative support activities, including business-sensitive and confidential information.
  • Manage day-to-day office operations to ensure a well-organized and professional environment.
  • Coordinate and oversee administrative tasks such as scheduling, office supplies management, mail handling, and record-keeping.
  • In coordination with HR, manage employment contracts through the online portal and maintain employee visa and work permit documentation.
  • Manage the monthly payroll process in collaboration with HR and Finance departments.
  • Supervise and support administrative staff and office reception as needed.
  • Act as the primary point of contact for office vendors, service providers, and building management.
  • Maintain and manage office budgets, expenses, and petty cash.
  • Assist with the onboarding of new employees, including workstation setup and orientation.
  • Organize company events, meetings, and team-building activities.
  • Ensure compliance with health and safety regulations and company policies.
  • Manage calendars, prepare reports, and support senior management with administrative tasks.
  • Monitor office efficiency and implement improvements where necessary.

Qualifications and Requirements

  • Proven experience as an Office Administrator, Administrative Specialist, or in a similar role.
  • Fluency in both Arabic and English is essential.
  • Excellent organizational and multitasking abilities.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and other relevant office management tools.
  • Ability to handle sensitive information with the utmost confidentiality and professionalism.
  • A problem-solving mindset with a keen attention to detail.
  • Willingness and ability to work a flexible schedule when necessary.
  • Demonstrated knowledge and understanding of compliance topics.
  • A Bachelor's degree from an accredited university or college, or a high school diploma.

Required Skills

  • Office Leadership
  • Administrative Support
  • Handling Business-Sensitive and Confidential Information
  • Office Operations Management
  • Scheduling
  • Office Supplies Management
  • Mail Handling
  • Record-Keeping
  • Employment Contract Management
  • Visa/Work Permit Management
  • Payroll Process Management
  • Supervising Administrative Staff
  • Vendor Management
  • Office Budget Management
  • Expense Management
  • Petty Cash Management
  • Onboarding New Employees
  • Event Organization
  • Meeting Organization
  • Team-Building Activity Organization
  • Health and Safety Compliance
  • Company Policy Compliance
  • Calendar Management
  • Report Preparation
  • Office Efficiency Monitoring
  • Process Improvement
  • Organizational Skills
  • Multitasking Abilities
  • Written Communication Skills
  • Verbal Communication Skills
  • Microsoft Office Suite Proficiency
  • Other Office Management Tools Proficiency
  • Confidentiality
  • Professionalism
  • Problem-Solving Skills
  • Attention to Detail
  • Flexible Schedule Availability
  • Knowledge of Compliance Topics

Work Environment and Details

This is a full-time position for an Office Administrator at LivaNova, located in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. The position involves overseeing the daily administrative operations of the office, ensuring a professional and efficient workplace.

breifcase0-1 years

locationRiyadh

11 days ago
Front Desk Receptionist

Front Desk Receptionist

📣 Job Ad

Stella Stays

Full-time

About the Role

Stella Stays is developing tech-driven living spaces designed for a modern and effortless experience. We are seeking a Front Desk Receptionist to join our team in Riyadh. This role is essential for managing daily operations, ensuring excellent guest experiences, and facilitating communication across departments and with external parties.

As the primary point of contact, the Front Desk Receptionist will represent Stella Stays' commitment to innovation and guest satisfaction, playing a key role in maintaining property standards and ensuring a seamless resident experience.

Key Responsibilities

  • Conduct daily check-in and check-out inspections to ensure property readiness and guest satisfaction.
  • Oversee in-house inventory management and stock counts to maintain adequate supplies for operations.
  • Supervise the maintenance and cleaning teams, ensuring efficient scheduling and high-quality work delivery.
  • Coordinate and promptly address repair and maintenance tasks to minimize disruptions for guests.
  • Prepare and adhere to daily, weekly, and monthly reports detailing property operations and guest feedback.
  • Ensure compliance with all property documentation requirements and quality assurance standards.
  • Respond promptly and professionally to on-ground guest requests, ensuring their needs are met efficiently.
  • Handle add-on service requests and coordinate with relevant service providers to fulfill guest needs.
  • Source and manage reliable service providers and vendors, negotiating favorable contracts to ensure cost-effectiveness and quality.
  • Maintain strict data control and confidentiality of sensitive information.
  • Greet visitors, clients, and partners, providing a professional and welcoming atmosphere at the reception area.
  • Answer and direct incoming calls, taking accurate messages when necessary.
  • Manage incoming and outgoing mail and packages efficiently.
  • Maintain the tidiness and professional appearance of the reception area.
  • Assist with ad hoc administrative tasks as needed to support the team and operations.

Qualifications and Requirements

  • A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
  • Proven experience in Operations and Front Desk management, with a preference for experience within the hospitality industry.
  • Strong organizational and multitasking abilities, coupled with meticulous attention to detail.
  • Excellent communication and interpersonal skills, enabling effective interaction with guests and stakeholders.
  • Proficiency in using property management systems and other relevant software applications.
  • Ability to work independently, make sound decisions, and manage tasks effectively in a fast-paced environment.

Required Skills

  • Operations Management
  • Front Desk Management
  • Guest Relations
  • Inventory Management
  • Team Supervision
  • Maintenance Coordination
  • Reporting
  • Quality Assurance
  • Vendor Management
  • Data Control
  • Confidentiality
  • Communication Skills
  • Interpersonal Skills
  • Multitasking
  • Attention to Detail
  • Property Management Systems

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience. Stella Stays is committed to providing a professional and organized work environment.

breifcase2-5 years

locationRiyadh

8 days ago