Customer Service Center Inquiry Clerk Jobs in Riyadh

We are looking for a car rental female employee who possesses an elegant style and a distinguished presence in dealing with customers, characterized by high skills in negotiation, persuasion, and converting inquiries into successful contracts with complete professionalism.

Fluency, quick thinking, good behavior, and the ability to understand the client's needs and provide the appropriate solution in a smart and convincing manner are required.

It is preferable that she has previous experience in customer service or sales, and knowledge of rental programs such as the Dynamics program is considered an additional advantage and not a basic requirement.

Job Responsibilities:

• Receiving customers and serving them with high professionalism.
• Explaining offers and contracts in a clear and convincing manner.
• Negotiating with customers and closing contracts efficiently.
• Following up with customers and responding to inquiries via phone and WhatsApp.
• Entering contracts and data and following up on reservations.
• Maintaining customer satisfaction and building an excellent relationship with them.

Required Qualifications:

• Smart and astute personality.
• Strong communication and persuasion skills.
• Ability to handle work pressure and good conduct.
• Professional appearance and style.

• Answer and direct phone calls.
• Distribute mail.
• Act as the first point of contact for visitors.

• High school diploma or relevant work experience.
• Ability to maintain a positive attitude.
• Excellent communication skills.

Required Customer Service Employee and Flower Arrangement Assistant 🌸

We are looking for a active, polite, and responsible employee to work in a flower and gift shop, capable of welcoming customers, understanding their requests, assisting them in choosing bouquets and gifts, and contributing to arranging flowers and preparing daily orders.

Job Responsibilities:

Welcoming customers inside the showroom and responding to their inquiries professionally, following up on orders via phone and social media, entering orders and ensuring their details, and coordinating them with the team until they are prepared and delivered as required. Responsibilities also include assisting in arranging flowers, bouquets, and vases, preparing wrapping and gifts, organizing the showroom, monitoring the cleanliness and readiness of products, and helping in organizing daily stock.

Required Qualifications:

A polite personality and good interaction with customers, active and quick to learn, has a good taste and attention to detail, and is capable of handling the pressure of seasons and events. Having a little experience in customer service or sales is preferred, and previous experience in flower arrangement is not required if there is a willingness to learn.

We are looking for a person who:

Enjoys dealing with people, knows how to listen to the customer and understand their taste, cares about the beauty of details, and handles orders responsibly from the moment of receiving the customer until the order is delivered.

Benefits:

A beautiful and creative work environment, training in flower arrangement and gift preparation, an opportunity to acquire skills in customer service and sales, and incentives based on performance.For interested candidates, please send your CV or a brief overview of previous experience.

• Deliver a warm welcome: Greet guests upon their arrival and complete the check-in process, which includes verifying their details, assigning rooms, issuing keys, and assisting with welcome materials or bell service.
• Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and accurately using the point-of-sale system.
• Provide hotel and local knowledge: Demonstrate thorough knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.
• Promote hotel services: Employ up-selling techniques to recommend hotel amenities and maximize room and service revenue.
• Delight our guests: Address guest requests, resolve concerns with care and urgency, and manage messages and communications effectively.

Jicar Car Rental Company announces the availability of a job vacancy titled: Rental Clerk

Job Responsibilities:

* Welcoming customers and assisting them in choosing the right car

* Preparing contracts and required papers to complete the rental process

* Clearly explaining the rental terms and conditions to customers

* Following up on reservations and ensuring the availability of the requested cars

* Dealing with any issues or inquiries during the rental period

* Maintaining an accurate record of transactions and communication with customers

* Working on the dynamic program 

Job Details:

* Number of working days: 6 days a week

* Salary: 4500 riyals negotiable 

* Monthly allowance 

* Work location: Southern Ring Road 

* Immediate hiring

We are seeking a dynamic and professional Host to serve as the welcoming face of our establishment, ensuring exceptional guest experiences from arrival to departure. The ideal candidate will be responsible for greeting visitors, managing reservations and seating arrangements, answering inquiries, and maintaining a warm and organized reception area. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively while providing outstanding customer service in a fast-paced ************** skills with customer engagement and communication

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.