About the Senior Claims Officer Role
Fenchurch Faris Re KSA is seeking a Senior Claims Officer to manage the end-to-end reinsurance claims process. This role is integral to ensuring timely settlements and delivering effective service to clients and partners. The position involves coordinating with various stakeholders and maintaining accurate records within a professional and collaborative environment.
Key Responsibilities
- Manage and process reinsurance claims from initial notification through to settlement and closure.
- Review claim documentation for completeness, accuracy, and adherence to contractual terms.
- Liaise with insurance companies, clients, loss adjusters, and reinsurers for claim submissions and follow-ups.
- Monitor claim recoveries and ensure prompt collection from reinsurers.
- Maintain precise claims records and ensure proper documentation and filing procedures are followed.
- Follow up on outstanding claims and provide regular status updates to clients and management.
- Analyze claims trends and prepare relevant reports, statistics, and management information.
- Assist in resolving complex claim issues and disputes with reinsurers and other parties.
- Ensure compliance with company policies, regulatory requirements, and service standards.
- Contribute to continuous improvement initiatives aimed at enhancing claims handling efficiency and service quality.
Qualifications and Experience
- Bachelor’s degree in Insurance, Business Administration, or a related field.
- A minimum of 2 to 4 years of experience in insurance, reinsurance, or claims management.
- Solid understanding of reinsurance claims processes, documentation, and recovery procedures.
- Demonstrated experience working with insurers, reinsurers, brokers, and loss adjusters.
Required Skills
- Claims Management
- Reinsurance Claims Processes
- Documentation Management
- Recovery Procedures
- Stakeholder Management (Insurers, Reinsurers, Brokers, Loss Adjusters)
- Analytical Skills
- Negotiation Skills
- Problem-Solving Skills
- Proficiency in Microsoft Office Suite
- Familiarity with claims management systems.
- Good command of English, both written and spoken.
Work Location and Type
This is a full-time position based in Riyadh, Saudi Arabia.
