Full-time Ecommerce manager Jobs in Riyadh

• Manage daily operations and business reporting.
• Establish connections with missions and conduct performance reviews.
• Ensure profitability of VAC operations through value-added services (VAS) upselling.
• Maintain and uphold all VACs according to audit compliance standards.
• Implement process improvements in collaboration with the Project Management Office (PMO).

• Develop and deliver the Site Operations strategy in line with Enova's vision and objectives.
• Oversee operations management for contractual sites, ensuring all commitments are met successfully.
• Maximize the effective achievement of site objectives by leading and managing the Site Operations team.
• Assist in defining the organizational structure to optimize resource utilization and enhance communication.
• Participate in budgeting processes and monitor financial performance against budgets.
• Lead site operations ensuring efficient planning and allocation of resources.
• Engage with customers on site-specific budgets, advising on expenditures and opportunities for cost reductions.
• Ensure monitoring and evaluation of suppliers’ performance.
• Oversee maintenance contracts, ensuring quality of service and compliance.
• Implement comprehensive audits of operations to gather feedback and enhance service quality.

• Bachelor’s Degree in Electrical or Mechanical Engineering is required.
• 10 – 12 years of experience in operations management, including 4 years in a managerial role.
• Experience in Maintenance and Facilities Management, specifically in operations planning and supplier relations.

• Manage inbound and outbound calls professionally.
• Address customer inquiries and provide accurate information.
• Resolve customer complaints and escalate issues when necessary.
• Maintain a positive and empathetic approach toward customers.
• Document customer interactions and update records accurately.
• Adhere to communication scripts and company guidelines.
• Meet performance metrics such as response time and customer satisfaction.
• Collaborate with team members for seamless service delivery.

• High school diploma or equivalent; bachelor’s degree preferred.
• Proficiency in both Arabic and English.
• Previous experience in a call center or customer service role is preferred.
• Excellent verbal communication skills.
• Strong problem-solving abilities.
• Willingness to work under pressure and during shifts, including weekends.
• Familiarity with CRM systems is an advantage.

• Proficiency in using digital advertising tools and data analysis.
• Designing and managing marketing campaigns across social media and digital platforms.
• Monitoring and analyzing campaign performance and providing recommendations for continuous improvement.
• Developing innovative marketing strategies to increase engagement and achieve company goals.

• Saudi nationality
• Preferably some experience in sales or commercial support

• Saudi nationality.
• Ready to start immediately.
• Previous experience in sales.
• High communication and persuasion skills.
• Politeness and good appearance.
• Ability to work as part of a team and achieve goals.
• Proficiency in using communication and office software.

• Attractive salary + commissions on sales.
• Motivating work environment that supports professional development.
• Continuous training and qualification.
• Opportunities for growth and promotion within the company.
• Five-day work week.

• Translate the visual merchandising plan by executing creative windows, product placements, and floor designs.
• Execute seasonal floor plans and manage changes efficiently.
• Liaise with contractors and suppliers for production and installation timelines.
• Maintain brand standards while being cost-sensitive and contributing to cost-saving initiatives.
• Stay updated on new trends in visual merchandising to enhance the in-store experience.
• Collaborate with marketing and store teams for effective visual merchandising that drives sales.
• Implement signage programs following commercial guidelines.

• High School Certificate.
• Fluent in English.
• 3-5 years of experience in visual merchandising or fine arts.
• Strong attention to detail.

• Sales Management
  • Support achievement of sales targets for assigned distributor accounts.
  • Execute day-to-day sales processes including order coordination, delivery follow-up, payment tracking, and credit compliance.
  • Adhere to internal controls and ensure alignment with applicable sales policies.
• Client Relationship Management
  • Build and sustain strong working relationships with distributors to promote long-term cooperation.
  • Act as the primary point of contact for distributors, ensuring a consistent and professional representation of Alfanar.
  • Conduct regular check-ins to gather feedback and assess distributor satisfaction and needs.
• Business Growth
  • Identify and propose upselling and cross-selling opportunities within existing accounts.
  • Monitor market developments and customer behavior to support growth initiatives.
  • Contribute to account development strategies aligned with broader sales plans.
• Problem Solving & Support
  • Respond to distributor concerns and coordinate with relevant teams to ensure timely issue resolution.
  • Communicate client-specific needs or service gaps to internal stakeholders for action.
  • Track order fulfillment and service delivery to help maintain a high level of satisfaction.
• Performance Monitoring & Reporting
  • Track sales performance indicators and distributor engagement metrics.
  • Compile reports and insights to support performance reviews and planning.
  • Maintain accurate and up-to-date records in the CRM system.
• Internal Coordination & Collaboration
  • Collaborate with internal teams (*, marketing, supply chain, customer service) to fulfill distributor requirements.
  • Share field insights and distributor feedback to support product or process improvement.
  • Assist in implementing initiatives tailored to distributor needs.

• HR Proficiency: Ability to obtain updated soft and technical skills related to the job
• Delivery: Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Problem-Solving: Solve any related problems arise and escalate any complex operational issues.
• Quality: Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
• Compliance: Comply to related policy and procedures and work instructions.
• Health, Safety and Environment: Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

• Design visuals for social media, adapting them to align with campaign concepts.
• Translate marketing briefs into engaging designs.
• Collaborate with content writers and video teams for cohesive execution.
• Maintain visual consistency across various platforms.
• Create impactful Key Visuals for campaigns.
• Utilize illustrations to enhance creativity and storytelling.
• Stay updated with design trends and AI tools.
• Optimize visuals for performance across devices.
• Work on print materials and corporate collateral.

• 3+ years in a design role.
• Degree in Arts or Design-related fields preferred.
• Strong visual storytelling and proficiency in social media design.
• Knowledge of illustration, photo editing, and basic animation.
• Detail-oriented, organized, and able to manage tasks efficiently.
• Effective communication and collaboration skills.

• Supervising and training junior staff
• Overseeing front-of-house operations
• Managing seating to optimize guest flow
• Serving as the primary point of contact for guest feedback and special requests

• Program Scheduling Support: Assist in developing and maintaining program schedules.
• Communication Facilitation: Support interactions with customer counterparts and internal stakeholders.
• Logistics and Compliance: Aid in logistics, import, and export efforts related to program activities.
• Data Collection and Reporting: Gather program data for reporting purposes.
• Best Practices Implementation: Facilitate the implementation of best practices for project decision-making.
• Documentation Coordination: Organize documentation related to contracts, specifications, and vendor quotes.
• Meeting Participation: Join and assist in preparation for project meetings.
• Presentation and Reporting: Help create materials for stakeholders.

• Bachelor’s degree in engineering or related fields.
• Minimum one year of experience in a related field.
• Hands-on experience with Microsoft Windows-based systems is a plus.

• Excellent English communication skills.
• Strong proposal preparation and report writing capabilities.
• Proficient in Microsoft Professional applications.

• Medical Insurance
• Monthly Salary: 5500 SAR

Customer reception and encouraging the improvement of customer service and their satisfaction, and following up on disputes and complaints

- Responding to calls and emails

- Encouraging the implementation of hotel policies and procedures

- Presenting all the services we provide to the client

- Reviewing hotel prices and organizing invoices accordingly

• - Working with the team and handling work pressure
• Conditions and skills:
• Proficiency in using the computer
• The ability to face the public
• Languages required for the job: English - good
• Job type: Full time

Salary range: 4,000 Saudi Riyals

Basic requirements

Gender: For both genders

This job is available for: Only Saudis

Minimum education level: High school or equivalent

Minimum experience level: Beginner level (experience less than a year to 3 years)