Full-time Hospital Cleaner Jobs for High School Graduates in Riyadh

W Hotels

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. This role is central to creating memorable guest journeys by ensuring exceptional first impressions and farewells, aligning with W Hotels' philosophy of awakening guest passions.

Key Responsibilities

Provide a range of services to guide guests through their arrival and departure processes.
Take initiative to ensure guest satisfaction from arrival to departure.
Manage operational needs and proactively address guest requests.
Complete required reports and administrative tasks.
Share local area information to enhance the guest experience.
Adhere to company policies and procedures to maintain a safe workplace.
Maintain confidentiality of company and guest information.
Protect company assets and uphold quality standards.
Maintain a professional uniform, appearance, and communication style.

Qualifications and Requirements

High school diploma or *** equivalent is preferred.
No specific work experience is required.
No supervisory experience is required.
No specific licenses or certifications are required.

Required Skills

Exceptional guest arrival and guest services skills.
Strong customer service orientation.
Excellent communication abilities.
Effective problem-solving skills.

Work Environment and Details

This full-time, non-management position is located in the Financial District, Riyadh, Saudi Arabia. The role requires standing, sitting, or walking for extended periods. Candidates must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing more than 75 pounds with assistance. W Hotels is part of Marriott International, fostering a culture of curiosity and innovation.

0-1 years

Riyadh

Controller-Rooms

W Hotels

About the Role

W Hotels is seeking a Controller-Rooms to join its team in Riyadh, Saudi Arabia. This full-time, non-management position is suitable for individuals with less than one year of experience looking to start a career in the hospitality industry. The Controller-Rooms will be responsible for managing room assignments, guest check-in/check-out processes, and guest requests to ensure smooth guest experiences while adhering to W Hotels' brand standards and service commitment.

Company Context

W Hotels is part of Marriott International and is dedicated to providing genuine life experiences that redefine luxury. The company's mission is to open doors and minds, embracing new perspectives and bringing guests' passions to life through its 'Whatever/Whenever' service philosophy. W Hotels aims to foster an environment where originality, creativity, and forward-thinking are valued, allowing employees to develop professionally within the Marriott International portfolio.

Key Responsibilities

Assign rooms based on guest requests and preferences when possible.
Pre-register guests and prepare key sets.
Organize and coordinate pre-registration and registration procedures for group arrivals.
Review and respond to requests for room or departure date changes, communicating changes to relevant staff.
Confirm reservations and cancellations.
Review out-of-order rooms daily.
Ensure room rates align with market prices and document any exceptions.
Verify and adjust guest billing.
Complete guest paperwork and administrative documents.
Prepare and process all guest arrivals and departures.
Activate room keys.
Obtain and verify payment.
Identify and manage overbooking situations and double bookings by blocking rooms accordingly.
Generate daily reports.
Follow up on guest requests or issues to ensure satisfaction.
Receive, record, and transmit messages accurately and legibly.
Adhere to all brand and hotel policies and procedures.
Maintain a clean and complete uniform, presenting a neat and professional appearance.
Maintain confidentiality of hotel-specific information and protect company assets.
Welcome and receive guests according to company standards, anticipating and responding to their needs.
Assist individuals with disabilities and thank guests.
Use clear and courteous language in all communications.
Prepare and correct documents accurately.
Answer the telephone using appropriate language.
Coordinate tasks and work with other departments.
Serve as a role model for service standards.
Develop positive and constructive professional relationships with peers.
Unite and support colleagues to achieve common goals.
Comply with quality assurance standards.
Perform other tasks requested by managers that align with the position.

Qualifications and Requirements

No high school diploma or equivalent is required.
Less than one year of related work experience is required.
No supervisory experience is required.
No specific permits or certifications are required.

Required Skills

Ability to work standing, sitting, and moving for extended periods.
Proficiency in entering and retrieving information using computers and/or point-of-sale systems.
Ability to move, lift, carry, pull, and place objects weighing up to kilograms independently.
Clear and courteous communication skills.
Accurate and comprehensive document preparation and correction.
Professional telephone etiquette.
Coordination and teamwork skills.
Customer service orientation and ability to anticipate guest needs.
Attention to detail in handling guest requests and administrative tasks.
Ability to maintain confidentiality and protect company assets.

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Equal Employment Opportunity

Marriott International is committed to providing equal employment opportunities and fostering an environment where all employees are treated with dignity and their unique qualities are appreciated. The company values the diverse blend of cultures, skills, and experiences of its employees and ensures prevention of discrimination based on protected criteria, including disability and veteran status.

0-1 years

Riyadh

Welcome Ambassador

W Hotels

About the Role

W Hotels Riyadh is seeking a dynamic, guest-focused Welcome Ambassador to create memorable arrival and departure experiences for our esteemed guests. This role plays a pivotal part in setting the tone for a guest's stay, ensuring every interaction is positive and seamless. As a Guest Arrival Expert, you will be empowered to take initiative, manage operational needs, fulfill guest requests, and offer local insights, transforming routine transactions into an integral part of the overall guest experience.

At W Hotels, we are committed to igniting curiosity and expanding worlds, offering a unique space to experience life. We seek authentic, innovative, and forward-thinking individuals who embody our core spirit of openness and willingness to do anything. Joining W Hotels means becoming part of a collection of brands within Marriott International, where you can bring your best self, start your purpose, belong to an amazing global team, and become the best version of yourself.

Key Tasks and Responsibilities

Provide a wide range of services to guide guests through their arrival and departure experiences, ensuring a memorable impression.
Take initiative to navigate the space and proactively address operational needs and guest requests.
Handle operational needs efficiently and accurately.
Respond to guest requests promptly and effectively.
Complete necessary reports as required.
Share highlights of the local area with guests, enhancing their stay.
Ensure a safe working environment by adhering to company policies and procedures.
Maintain the confidentiality of all company and guest information.
Protect company assets and maintain quality standards.
Maintain a professional appearance, personal grooming, and appropriate communication style.

Qualifications and Requirements

High school diploma or equivalent (*****
Ability to stand or sit, walk for extended periods.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds (approximately * kg) without assistance.
Ability to move, lift, carry, push, pull, and place objects weighing over 75 pounds (approximately 34 kg) with assistance.
Willingness to perform other reasonable job duties as requested.

Required Skills

Exceptional guest reception and hospitality skills.
Strong customer service orientation.
Excellent communication abilities.
Strong problem-solving skills.

Job Details and Work Environment

This is a full-time position requiring 0-1 years of experience. The work location is Riyadh, Saudi Arabia, at the address: Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. There is no remote work option (Not Located Remotely).

W Hotels is an equal opportunity employer, committed to fostering an environment where the unique backgrounds of all employees are valued and celebrated. We are committed to not discriminating on any protected basis.

0-1 years

Riyadh

about 8 hours ago

Controller-Rooms

W Hotels

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and guest-focused Controller-Rooms to join their dynamic team. This full-time, non-management position offers an opportunity for individuals with 0-1 year of experience to begin their career in hotel operations. The Controller-Rooms will play a crucial role in ensuring seamless guest experiences from check-in to check-out, upholding W Hotels' commitment to exceptional service and vibrant culture.

As part of the Rooms & Guest Services Operations team, the Controller-Rooms will be instrumental in managing guest requests, coordinating arrivals and departures, and maintaining high standards of guest satisfaction. This role is based in the Financial District of Riyadh and is not a remote position.

Key Responsibilities

Assign rooms according to guest requests and preferences whenever possible.
Pre-register designated guests and prepare key packets for efficient check-in.
Organize and coordinate check-in and pre-registration procedures for arriving groups.
Review, track, and accommodate requests for room or check-out changes when feasible, communicating status to appropriate staff.
Confirm reservations and cancellations to maintain accurate occupancy records.
Review out-of-order rooms daily to ensure availability and operational readiness.
Ensure room rates match market codes and document any exceptions.
Verify and adjust guest billing to ensure accuracy and guest satisfaction.
File guest paperwork and documentation in an organized manner.
Process all guest check-ins and check-outs efficiently and accurately.
Activate room keys for guest access.
Secure valid payment for all services rendered.
Identify any over-commitments in room bookings to prevent discrepancies.
Perform duplicate reservation checks and block rooms accordingly.
Run daily reports to monitor operational performance and guest activity.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures diligently.
Ensure uniform and personal appearance are clean and professional at all times.
Maintain the confidentiality of proprietary information.
Protect company assets through responsible handling and oversight.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests' service needs proactively.
Assist individuals with disabilities to ensure their comfort and accessibility.
Thank guests with genuine appreciation for their patronage.
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Coordinate tasks and work collaboratively with other departments.
Serve as a departmental role model for colleagues.
Develop and maintain positive working relationships with others.
Support the team to reach common goals and objectives.
Comply with quality assurance standards to ensure service excellence.
Stand, sit, or walk for an extended period of time as required by the role.
Enter and locate information using computers and/or POS systems.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

High school diploma or *** equivalent.
Less than 1 year of related work experience.
No supervisory experience required.
No specific licenses or certifications are required for this role.

Required Skills

Guest Request Management
Reservation Confirmation
Billing Verification
Guest Check-in/Check-out Procedures
Payment Processing
Duplicate Reservation Checks
Report Generation
Guest Satisfaction Follow-up
Message Relay
Adherence to Company Policies
Maintaining Professional Appearance
Confidentiality
Upholding Guest Service Standards
Effective Communication
Computer Systems Operation (including POS systems)
Teamwork and Collaboration

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role is not remote. W Hotels, part of Marriott International, is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. They actively promote non-discrimination on any protected basis, including disability and veteran status.

0-1 years

Riyadh

W Insider

W Hotels

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a W Insider to join their team. This role focuses on creating memorable and unique guest experiences, going beyond standard transactional services. As a Guest Experience Expert, you will be empowered to take initiative, provide a broad range of services throughout a guest's stay, and proactively address their needs. The objective is to contribute to an immersive and engaging environment where every guest interaction is a seamless part of their journey.

This is a full-time, non-management position located in Riyadh's Financial District. W Hotels aims to ignite curiosity and expand worlds, offering an environment to experience life. Individuals with an original, innovative spirit and a forward-looking perspective will find this setting conducive to growth. Joining W Hotels means becoming part of Marriott International's portfolio, providing opportunities to perform at your best, find purpose, belong to a global team, and develop professionally.

Key Responsibilities

Deliver a wide range of services to guide guests through their entire stay, creating memorable and unique experiences.
Take initiative to move about the space and perform necessary tasks to ensure guest satisfaction.
Process operational needs efficiently and effectively.
Address guest requests promptly and professionally.
Complete necessary reports accurately.
Share highlights and insights about the local area to enhance the guest experience.
Ensure all actions contribute to creating a safe work environment.
Adhere to company policies and procedures at all times.
Maintain confidentiality of all company and guest information.
Protect company assets and resources.
Uphold high-quality standards in all aspects of the role.
Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

A high school diploma or *** equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
No specific licenses or certifications are required.

Required Skills

Guest Services
Handling Operational Needs
Responding to Guest Requests
Reporting
Maintaining Professional Appearance
Professional Communication

Work Environment and Physical Demands

This full-time, non-management position is located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires the ability to stand, sit, or walk for extended periods and the capacity to move, lift, carry, push, and pull objects weighing less than or equal to 10 pounds without assistance.

W Hotels is an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated, ensuring non-discrimination on any protected basis.

0-1 years

Riyadh

Customer Service - English

2P Perfect Presentation

About the Role

2P Perfect Presentation is seeking a Customer Service - English Agent to join our team in Riyadh, Saudi Arabia. This role is designed for a proactive, solutions-oriented individual passionate about delivering exceptional customer service. As a CX Agent, you will play a key role in ensuring clients have a seamless and positive interaction with our company.

Key Responsibilities

Design and implement customer journey mapping to optimize the end-to-end customer experience, identifying pain points and opportunities for improvement.
Serve as the primary point of contact for clients, ensuring their needs are fully understood and addressed in a timely manner to meet and exceed expectations.
Proactively resolve escalations related to BPO (Business Process Outsourcing) or call center operations, ensuring that issues are addressed quickly and effectively.
Regularly engage with clients to gather feedback on their experience and align solutions with their evolving needs and business objectives.
Collaborate with internal teams to ensure customer feedback is used to enhance products and services.
Maintain a high standard of customer service by addressing all inquiries and issues with professionalism and empathy.
Ensure a positive experience for customers at all touchpoints, from initial contact through to resolution and follow-up.
Monitor and track performance metrics, such as response time, resolution time, and customer satisfaction, ensuring consistent improvement.

Qualifications and Requirements

Fluent in English (both written and spoken).
A Bachelor's degree with an English background is considered a plus.
1-3 years of experience in customer service or customer experience roles.
Experience with customer service platforms and CRM tools.
Strong written and verbal communication skills in English.
Ability to explain technical information clearly to non-technical customers.
Capacity to think critically and resolve complex issues efficiently.
Ability to handle challenging situations with professionalism and empathy.
Strong customer service orientation with a focus on delivering high-quality solutions.
Ability to maintain a positive attitude and ensure customer satisfaction in all interactions.
Ability to work effectively in a team environment and collaborate with various departments, including technical and support teams.
Strong attention to detail with the ability to manage multiple tasks and priorities.

Required Skills

Customer Service
Customer Experience Management
Customer Journey Mapping
Issue Resolution
BPO Operations
Feedback Gathering
Professionalism
Empathy
Performance Metrics Monitoring
CRM Tools
Written Communication
Verbal Communication
Technical Explanation
Critical Thinking
Problem-Solving
Customer-Centric Mindset
Collaboration
Teamwork
Organizational Skills
Attention to Detail
Task Management
Priority Management

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role offers an opportunity for individuals with 0-1 years of experience to develop within a customer-centric environment.

0-1 years

Riyadh

3 days ago

Controller-Rooms

W Hotels