Full-time Labor Contractor Jobs in Riyadh

More than 376 Full-time Labor Contractor Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!



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All Levels | Human Capital | HR Transformation | Oracle | KSA

All Levels | Human Capital | HR Transformation | Oracle | KSA

📣 Job Ad

Deloitte

Full-time

About the Role

Deloitte is seeking experienced professionals to join its Human Capital practice, focusing on HR Transformation with a specialization in Oracle solutions. This role offers an opportunity to contribute to impactful projects within a leading professional services firm. You will play a key role in assisting clients with complex HR challenges and achieving their transformation objectives.

As part of the Oracle practice within HR Transformation, you will leverage your expertise to design and implement innovative solutions. The role involves collaboration with diverse teams, engagement with senior client stakeholders, and contributions to business development initiatives. Deloitte fosters an inclusive and collaborative culture, providing opportunities for professional growth.

Key Responsibilities

  • Contribute to business development by developing proposals, responding to RFPs, and preparing client presentations, focusing on Oracle HCM Cloud solutions.
  • Engage in pre-sales activities to showcase Oracle HCM capabilities by understanding client HR business processes and applying design thinking.
  • Manage stakeholder relationships and collaborate with clients to understand their needs and address complex issues.
  • Assist clients in establishing the required solution architecture to meet their HR Transformation objectives.
  • Collaborate with the HR Transformation team and the wider Deloitte organization to design HR strategies aligned with client business objectives and identify operational improvements.
  • Develop high-quality deliverables within agreed timelines to ensure client satisfaction.
  • Partner with client HR functional leads and SMEs to ensure alignment of deliverables and manage issues and risks.
  • Lead functional workstreams or teams, acting as a subject matter expert and ensuring the delivery of stream/project objectives, including task allocation and work review.
  • Support project management activities to ensure timely and quality project delivery.
  • Maintain composure in sensitive situations and escalate issues to leadership as needed.
  • Organize insights and present findings and recommendations in a structured manner.
  • Understand business functions, industry trends, and how Oracle HCM Cloud can provide support.
  • Stay informed of regional and global trends to enhance client recommendations.
  • Promote Oracle HCM internally within Deloitte.
  • Contribute to practice development initiatives, including culture building and recruiting.
  • Adhere to internal Deloitte Quality Risk Management (QRM) and Deal Review Board (DRB) processes.
  • Develop and maintain relationships with Oracle HCM teams.
  • Align personal work with client and Deloitte objectives and set priorities accordingly.

Qualifications and Experience

  • 4 to 12 years of experience with Oracle HCM Cloud; experience with Oracle PeopleSoft and E-Business systems is also beneficial.
  • Demonstrated experience in business development, pre-sales, and delivery/implementation is essential.
  • Experience in consulting or an internal HR function is highly desirable.
  • An undergraduate degree in IT, Technology, Business Administration, Finance, Engineering, or a relevant field. An MBA or a relevant master's degree is a plus.
  • Good command of written and spoken English and Arabic.
  • Certifications in related methodologies, including PMP, CIPD, SHRM, and Lean Six Sigma, are a plus.

Required Skills and Competencies

  • Oracle HCM Cloud, Oracle PeopleSoft, Oracle E-Business Suite
  • Business Development, Pre-sales, RFP Response, Client Presentations
  • Stakeholder Engagement, HR Transformation, HR Strategy, HR Operations
  • Project Management, Team Leadership, Problem-Solving
  • Communication, Teamwork
  • Proficiency in MS PowerPoint, MS Word, and MS Excel.
  • Excellent communication and people skills, with a strong emphasis on teamwork.
  • Demonstrated leadership and team-building capabilities.
  • Ability to coach and mentor others.
  • Ability to operate and understand project management disciplines.
  • Strong analytical and problem-solving skills with good attention to detail.
  • Ability to work independently and handle multiple tasks in a deadline-oriented environment with flexible work hours.

Work Location and Type

This full-time role is based in Riyadh, Saudi Arabia. Willingness to travel is required.

breifcase5-10 years

locationRiyadh

12 days ago
Cinema Store Manager

Cinema Store Manager

📣 Job Ad

Talaat Moustafa Group Saudi

Full-time

About the Role

Talaat Moustafa Group Saudi is seeking an experienced and dedicated Cinema Store Manager to oversee the daily operations of its Banan Gifts Store in Riyadh. This role is crucial for ensuring efficient store performance, maintaining accurate inventory, managing sales effectively, and delivering an exceptional customer shopping experience. The ideal candidate will uphold the highest standards of organization, product presentation, and cleanliness within the store.

As the Cinema Store Manager, you will be responsible for the comprehensive management of the Banan Gifts Store, ensuring seamless operations from inventory control to customer satisfaction. This position requires a proactive approach to problem-solving, a keen eye for detail, and a commitment to driving sales and service excellence within a dynamic retail environment.

Key Responsibilities

  • Supervise all incoming and outgoing inventory operations to ensure accuracy and efficiency.
  • Monitor stock levels regularly and forecast future inventory needs to prevent shortages.
  • Prepare and submit purchase requests in a timely manner to maintain optimal stock levels.
  • Ensure accurate recording of all products and inventory movements within the approved systems.
  • Conduct periodic and surprise inventory counts and promptly resolve any identified stock discrepancies.
  • Follow up with suppliers and monitor delivery schedules to guarantee product availability.
  • Oversee all daily sales operations, ensuring smooth and accurate execution.
  • Recommend and assist in selecting a suitable Point of Sale (POS) system and manage its daily operations.
  • Coordinate the setup, operation, and management of the POS system, integrating it effectively with store operations.
  • Monitor all cash and electronic payment transactions to ensure accuracy and security.
  • Supervise the operation of POS terminals, card payment devices, cash counting machines, and related equipment.
  • Prepare daily and weekly sales and collection reports for management review.
  • Ensure customers receive a professional and outstanding shopping experience.
  • Organize and display products in an attractive and professional manner to enhance appeal.
  • Ensure pricing labels, product tags, and promotional materials are properly and clearly displayed.
  • Handle customer complaints professionally and resolve issues promptly to maintain customer satisfaction.
  • Ensure strict compliance with customer service policies and procedures.
  • Maintain the daily cleanliness and organization of the store, ensuring an appealing overall appearance.
  • Monitor the condition of facilities and equipment and report any maintenance requirements.
  • Ensure compliance with all safety standards and operational procedures within the store.
  • Coordinate with relevant departments to ensure a smooth workflow and operational efficiency.
  • Propose improvement ideas to enhance store performance, increase sales, and elevate service quality.
  • Report any issues or requests to top management and follow up on their finalization.

Qualifications and Requirements

  • Bachelor's degree in Business Administration, Marketing, or any related field.
  • A minimum of 10 years of experience in retail operations or store supervision.
  • Preference for candidates with experience in gifts, accessories, or lifestyle retail stores.
  • Proven experience with POS systems and retail operational tools.
  • Proficiency in Microsoft Office Suite and inventory management systems.

Required Skills

  • Expertise in POS systems and retail operational tools.
  • Strong proficiency in Microsoft Office applications.
  • Skilled in inventory systems management and inventory monitoring.
  • Effective sales management and stock control capabilities.
  • Excellent customer service and communication skills.
  • Adept at product presentation and maintaining store cleanliness.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in retail operations or store supervision, with a preference for candidates experienced in gifts, accessories, or lifestyle retail environments.

breifcase+10 years

locationRiyadh

14 days ago
Head of Revenue Operations MEA North

Head of Revenue Operations MEA North

📣 Job Ad

SAP

Full-time

About the Role

SAP is seeking a Head of Revenue Operations MEA North to join its Go-to-Market Operations team. Reporting to the Office of the CEO's Strategy & Operations organization, this role is responsible for the planning, delivery, and execution of complex business operations processes across the customer lifecycle within the MEA North region. The position will drive innovation, consistency, automation, and simplicity in business operations to ensure world-class field revenue operations aligned with business goals, financial objectives, strategic imperatives, and organizational requirements. This role champions the MEA NORTH region in alignment with the Regional Operational Excellence Framework, overall Transformation strategy, and go-to-market evolution, establishing an execution playbook and supporting practices across all functions, channels, and business units to foster a Cloud-centric operations culture.

SAP fosters a culture of continuous learning, skill growth, and well-being, impacting over 20 industries and 80% of global commerce. This role offers challenging yet meaningful work within a supportive environment.

Key Responsibilities

  • Lead the MEA NORTH Revenue Operations teams, providing comprehensive support across all phases of the Customer journey.
  • Drive Revenue Operations practices, cadences, and KPIs across the ONE Customer Value Journey.
  • Provide critical insights to business and leadership on Operational KPIs, including Coverage, Quota allocation & Attainment, Productivity, and Forecast Accuracy.
  • Develop and deploy corrective measures and best practices to meet and exceed KPI targets, contributing to the evolution of Cloud metrics and business goals.
  • Inspire and guide organizational excellence, driving next-generation practices, processes, and KPIs to deliver Customer Lifetime Value in the cloud, aligned with regional guidelines.
  • Serve as a thought leader, proposing continuous innovation and optimization of the business operation function and driving organizational excellence at the MEA NORTH level, sharing best practices regionally and globally.
  • Act as a credible spokesperson for CS business operations initiatives within MEA NORTH.
  • Leverage innovative thinking with pragmatic execution to deliver world-class Cloud-centric operations across all phases of the Customer journey.

Qualifications and Requirements

  • Proven experience managing complex businesses and functions with a structured set of initiatives and programs.
  • A track record of translating transformations and strategy into executable deliverables and pragmatic operational outcomes that deliver measurable business success.
  • Demonstrated expert ability and readiness to lead in businesses/functions requiring high degrees of complex cross-organizational interaction and collaboration under aggressive timelines and significant market pressure.
  • Demonstrated track record leading customer-facing, sales, services, support, or business operations organizations; global sales, services, support, or customer engagement leadership is desired.
  • Ability to successfully collaborate across cultures and demonstrate accountability.
  • Experience in driving operational innovation based on new CLTV models, with a deep understanding of the customer and organizational landscape, as well as internal and external business factors.
  • Possess a positive internal and external brand, be well-networked, and well-positioned within MEA NORTH.
  • Proficiency in Excel, data-driven tools, SAC, and data analysis.
  • Experience in communicating with C-level executives.
  • Sales experience, including forecasting, business and strategic planning, and performance management, is a plus.

Required Skills

  • Leadership and Vision
  • Transformation and Strategy Execution
  • Organizational and Operational Complexity Management
  • Cross-Organizational Interaction and Collaboration
  • Business Performance Management
  • Customer-facing Operations (Sales, Services, Support, Customer Engagement)
  • Accountability and Cross-Cultural Experience
  • Innovation and Continuous Improvement
  • Brand Development and Networking
  • Data Analysis and Proficiency in Excel, SAC
  • C-level Communication
  • Sales Acumen (Forecasting, Business Planning, Strategic Planning, Performance Management)
  • Adaptability and Flexibility under Pressure
  • Emotional Intelligence
  • Clear Written and Spoken Communication
  • Prioritizing Customer Needs
  • Developing Leaders and Promoting Inclusion
  • Teamwork and Execution Excellence
  • Integrity, Ethics, Transparency, and Trust Building
  • Valuing Diversity
  • Optimism

Work Environment and Details

This is a full-time, regular position with SAP, based in Riyadh. The role is classified as Management, with expected travel between 0-10%. SAP is committed to Equal Employment Opportunity and provides accessibility accommodations to applicants with disabilities.

breifcase0-1 years

locationRiyadh

11 days ago
Director of SPA

Director of SPA

📣 Job Ad

Fairmont Hotels & Resorts

Full-time

About the Role

Fairmont Hotels & Resorts is seeking a Director of SPA to lead its luxury wellness facility in Riyadh, Saudi Arabia. This role is responsible for creating and implementing innovative wellness strategies, ensuring exceptional guest experiences, and driving business growth. The Director of SPA is integral to the operations team, ensuring all spa and wellness services are delivered at the highest levels of quality and guest satisfaction.

Key Responsibilities

  • Develop and execute a comprehensive spa and wellness strategy aligned with the brand's luxury positioning.
  • Oversee daily spa operations, ensuring the highest standards of service, hygiene, and safety.
  • Create unique wellness experiences that reflect local culture and global trends.
  • Lead, mentor, and inspire a team of spa professionals to deliver exceptional customer service.
  • Manage the spa's financial performance, including budgeting, forecasting, and P&L responsibility.
  • Drive marketing initiatives and partnerships to increase spa visibility and revenue.
  • Implement sustainable practices and ensure compliance with industry regulations.
  • Collaborate with cross-functional teams to integrate spa services into the overall guest experience.
  • Stay abreast of industry trends and introduce innovative treatments and programs.
  • Ensure cultural sensitivity and adaptability in all aspects of spa operations.
  • Monitor spa workflow, maintaining compliance with hygiene and safety standards.
  • Effectively lead and mentor the spa team, and resolve operational issues to guarantee an exceptional guest experience.
  • Regularly communicate with the team and other departments to enhance performance and elevate service levels.

Qualifications and Requirements

  • Proven experience in spa management or luxury hospitality, with a track record of successful leadership.
  • A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
  • Spa management certifications are a plus.
  • Strong financial acumen with experience in P&L management and revenue growth strategies.
  • Excellent team leadership and mentoring skills.
  • Proficiency in business planning, budgeting, and operational efficiency.
  • In-depth knowledge of spa treatments, therapies, and wellness program development.
  • Experience in marketing, branding, and customer service excellence in a luxury environment.
  • Demonstrated ability to create and implement innovative wellness strategies.
  • Strong understanding of sustainability practices in the spa industry.
  • Cultural sensitivity and awareness, with the ability to work in a multicultural environment.
  • Proficiency in English is required.
  • Arabic language skills are highly desirable.
  • Adaptability and resilience in a dynamic, fast-paced setting.
  • Exceptional communication and interpersonal skills.
  • Commitment to ongoing professional development and industry trend awareness.

Required Skills

  • Spa Management
  • Luxury Hospitality Operations
  • Leadership and Team Mentoring
  • Financial Acumen (P&L Management, Budgeting, Forecasting)
  • Revenue Growth Strategies
  • Business Planning and Operational Efficiency
  • Spa Treatments and Therapies Expertise
  • Wellness Program Development
  • Marketing and Branding
  • Customer Service Excellence
  • Innovative Wellness Strategy Implementation
  • Sustainability Practices
  • Cultural Sensitivity and Adaptability
  • Resilience
  • Communication and Interpersonal Skills
  • Professional Development and Industry Trend Awareness

Work Environment and Location

This is a full-time position located in Riyadh, Saudi Arabia. The work environment promotes collaboration and professionalism, where teamwork is essential for achieving outstanding results. The company fosters a work environment that respects diversity and supports all employees, valuing varied experiences and backgrounds. Commitment to respecting all employees and guests, and providing equal opportunities for professional growth in a positive and supportive workplace is maintained.

breifcase5-10 years

locationRiyadh

8 days ago
Associate Clinical Country Lead

Associate Clinical Country Lead

📣 Job AdNew

Biogen

Full-time

About the Role

Biogen is seeking an Associate Clinical Country & Site Lead to join its team in Riyadh, Saudi Arabia. This role is focused on country-level clinical operations and requires local operational and scientific knowledge to support the clinical development strategy. The position is key to fostering local partnerships, improving customer satisfaction, and ensuring the focused delivery and execution of Biogen’s development pipeline.

Key Responsibilities

Working in close collaboration with the Director, Clinical Country & Site Lead, and the in-country Clinical Country & Site Lead or Senior Clinical Country & Site Lead, you will provide study teams with detailed local operational and scientific insights to ensure effective clinical operations execution. This involves integrating local opportunities, needs, and insights into operational plans. You will serve as a primary point of contact for investigators, affiliate office staff, CRO staff, and global teams, with a strong emphasis on quality, patient safety, and the oversight of CRO activities and performance. The role also includes acting as a site escalation point for investigator concerns, including issues related to data integrity, data quality, patient safety, or matters unresolved by the CRO, ensuring these are communicated to the appropriate Biogen responsible party.

  • Maintain current local knowledge of Biogen’s therapeutic areas, standards of care, clinical trial requirements, and the needs of local investigators and research sites.
  • Develop and maintain strong relationships with investigators and sites to position Biogen as a preferred partner for clinical research.
  • Support country and site selection processes by gathering local insights and feedback from investigators and other key stakeholders.
  • Act as the primary country-level QSDO/Biogen contact for sponsor oversight activities, including Sponsor Oversight Visits (SOVs), audits, inspections, and CRO oversight.
  • Conduct co-monitoring activities during Sponsor Oversight Visits, verifying that trial records, informed consent documentation, and source documents are maintained in accordance with protocol, ICH-GCP, SOPs, and local regulations.
  • Lead interactions with investigators, affiliate teams, CRO staff, and global stakeholders to facilitate information exchange and timely issue resolution across clinical studies.
  • Monitor and assess overall trial and country performance to support QSDO objectives and country-level goals.
  • Contribute to local projects and broader Clinical Study Operations activities as a representative of the country.

Qualifications and Requirements

  • A university degree or an equivalent combination of education with a science background and relevant experience is required.
  • A minimum of 5 years of clinical research experience is necessary. Experience managing clinical trial activities is desirable, particularly sponsor oversight activities in an outsourced / FSP model with CROs/vendors.
  • A strong understanding of the cross-functional drug development process and significant scientific/clinical knowledge across key therapeutic areas is essential for discussing compounds, development plans, and protocol endpoints with investigator site personnel.
  • Familiarity with ICH/GCP, applicable country regulations, and clinical trial monitoring in an outsourced model is required.
  • Proven ability to manage a high volume of tasks of varying complexity within a given timeframe and in consideration of relative priorities.

Required Skills

  • Clinical operations expertise.
  • Strong scientific and clinical knowledge.
  • Proficiency in building and managing partnerships.
  • Commitment to customer satisfaction.
  • Experience in clinical trial execution.
  • Excellent investigator relations skills.
  • Proficiency in quality management and patient safety protocols.
  • Experience with CRO oversight.
  • Knowledge of data integrity and data quality principles.
  • Expertise in relevant therapeutic areas and standards of care.
  • Understanding of clinical trial requirements.
  • Exceptional relationship-building skills.
  • Sound judgment and proactive problem-solving abilities.
  • Adaptability and ability to manage multiple priorities.
  • Knowledge of ICH/GCP guidelines and country regulations.
  • Experience in clinical trial monitoring.
  • Strong organizational and project management skills.
  • Effective working knowledge of relevant IT tools for virtual team working.
  • Excellent knowledge of clinical operational activities and challenges across the local geography.
  • Strong interpersonal skills, cultural awareness, and high emotional intelligence.
  • Collaborative decision-making approach.
  • Excellent communication skills, including strong English language proficiency.
  • Ability to assimilate new knowledge rapidly.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. Biogen is committed to fostering a culture of inclusion and belonging, reflecting the communities where it operates and the patients it serves. The company believes that diverse backgrounds, cultures, and perspectives contribute to a stronger and more innovative company, focusing on building teams where every employee feels empowered and inspired. Biogen offers opportunities for learning, growth, and skill expansion, working collaboratively to deliver life-changing medicines.

breifcase5-10 years

locationRiyadh

2 days ago
Warehouse Manager

Warehouse Manager

📣 Job Ad

NANCO Group

Full-time

About the Role

NANCO Group is seeking a motivated and experienced Warehouse Manager to oversee all warehouse operations within the fleet division. This role is responsible for the efficient management of vehicle spare parts, consumables, and company assets, directly supporting fleet readiness and business continuity. The position requires maintaining operational efficiency, ensuring inventory accuracy, upholding safety and quality standards, and optimizing warehouse resource utilization.

Key Responsibilities

  • Manage daily warehouse operations to ensure a smooth workflow.
  • Supervise the storage, classification, and organization of spare parts and materials according to approved standards.
  • Oversee receiving, storage, and dispatch processes in line with best practices.
  • Ensure the warehouse is maintained in a clean, safe, and compliant manner with company standards.
  • Monitor inventory levels and ensure the accuracy of stock records.
  • Conduct periodic and annual stock counts and reconcile discrepancies.
  • Track slow-moving and obsolete inventory and recommend corrective actions.
  • Maintain optimal stock levels and define reorder points to ensure adequate supply.
  • Support fleet operations by ensuring the timely availability of spare parts and consumables.
  • Monitor material utilization and coordinate with relevant departments to ensure operational readiness.
  • Ensure the proper handling and tracking of company assets stored within the warehouse.
  • Prepare periodic reports related to warehouse performance and inventory status.
  • Analyze inventory trends and operational performance indicators to identify areas for improvement.
  • Provide insights to management to support informed decision-making.
  • Supervise warehouse staff, including storekeepers and assistants, assigning tasks and monitoring performance.
  • Ensure productivity targets are achieved by the warehouse team.
  • Train and develop team members on warehouse procedures, safety standards, and operational best practices.
  • Ensure compliance with all health, safety, and regulatory requirements.
  • Maintain adherence to company policies and quality standards.
  • Identify and implement process improvements to enhance efficiency and reduce operational costs.

Qualifications and Requirements

  • Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
  • A minimum of 5 years of experience in warehouse management, preferably within automotive or fleet environments.
  • Proven leadership and team management capabilities.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent reporting and communication skills.
  • Ability to work under pressure and manage priorities effectively.
  • Ability to join immediately or within a short notice period.

Required Skills

  • Proficiency in Warehouse Management Systems (WMS) and ERP Systems.
  • Strong leadership and team management abilities.
  • Excellent analytical, organizational, and problem-solving skills.
  • Effective reporting and communication skills.
  • Proficiency in Microsoft Office applications, particularly Excel.

Work Location and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Experience in transportation, logistics, or field operations is considered an advantage.

breifcase5-10 years

locationRiyadh

11 days ago
Q-Commerce and E-Commerce Specialist

Q-Commerce and E-Commerce Specialist

📣 Job Ad

Dr. Nutrition

Full-time

About the Role

Dr. Nutrition is seeking a Q-Commerce and E-Commerce Specialist to join its team in Riyadh, Saudi Arabia. This role is designed for a professional with a solid understanding of both quick commerce and broader e-commerce environments, aiming to contribute to the company's online sales and operational efficiency.

As a Q-Commerce and E-Commerce Specialist, you will be responsible for managing and optimizing the company's presence on key platforms, ensuring efficient order fulfillment, and driving sales through strategic promotional activities. Your expertise in e-commerce trends and customer behavior will be utilized to enhance the digital strategy.

Key Responsibilities

  • Manage and optimize operations on the Talabat and Instashop platforms.
  • Resolve order issues efficiently to maintain smooth operations.
  • Develop and implement promotional offers to drive sales and improve platform performance.
  • Apply knowledge of quick commerce operations, including inventory management, rapid fulfillment processes, and customer satisfaction strategies.
  • Utilize understanding of e-commerce trends, customer behavior analytics, and online marketing strategies for decision-making.
  • Streamline operations and enhance efficiency by staying informed about the latest e-commerce tools and technologies.
  • Collaborate with team members, vendors, and customers through effective communication.

Qualifications and Requirements

  • More than 2 years of hands-on experience in Q-commerce and E-commerce.
  • Proficiency in managing and optimizing operations on Talabat and Instashop.
  • Demonstrated ability to efficiently resolve order issues.
  • Skilled in developing and implementing promotional offers.
  • In-depth understanding of quick commerce operations, including inventory management, rapid fulfillment, and customer satisfaction strategies.
  • Strong grasp of E-commerce trends, customer behavior analytics, and online marketing strategies.
  • Familiarity with current E-commerce tools and technologies.
  • Excellent communication skills.

Required Skills

  • Q-commerce
  • E-commerce
  • Talabat platform management
  • Instashop platform management
  • Order issue resolution
  • Promotional offer creation and implementation
  • Inventory management
  • Rapid fulfillment strategies
  • Customer satisfaction strategies
  • E-commerce trends analysis
  • Customer behavior analytics
  • Online marketing strategies
  • E-commerce tools and technologies
  • Communication skills

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience in Q-commerce and E-commerce. The specialist will work within a team environment, contributing to the company's online operations.

breifcase2-5 years

locationRiyadh

8 days ago
Enterprise Resources Planning Manager

Enterprise Resources Planning Manager

📣 Job Ad

Fircroft

Full-time

About the Role

Fircroft is seeking an experienced Enterprise Resources Planning (ERP) Manager to oversee the implementation, management, and ongoing enhancement of their Microsoft Dynamics 365 Finance & Operations (D365FO) platform. This full-time position, based in Riyadh, Saudi Arabia, requires a strategic leader with significant ERP expertise, strong project management capabilities, and a proven history of driving digital transformation initiatives within a dynamic business environment. The successful candidate will be crucial in aligning ERP solutions with organizational objectives, optimizing business processes, and fostering technological innovation across all departments, playing a key role in shaping the company's enterprise systems and driving operational excellence.

Key Responsibilities

  • Lead the deployment, enhancement, and optimization of the Microsoft Dynamics 365 Finance & Operations (D365FO) platform.
  • Manage system configuration, customization, testing, upgrades, and integrations with other essential business applications.
  • Ensure ERP solutions are strategically aligned with organizational objectives and operational requirements.
  • Manage ERP implementation and improvement projects from initial planning through to successful execution.
  • Coordinate with stakeholders to gather comprehensive business requirements and ensure successful project delivery.
  • Monitor project progress and provide regular updates to senior management.
  • Develop and deliver training programs for end-users to maximize system adoption and proficiency.
  • Provide ongoing support, issue resolution, and guidance to end-users.
  • Analyze existing business processes to identify opportunities for automation and operational optimization.
  • Lead ERP-driven process improvement initiatives across relevant departments.
  • Drive digital transformation and foster technology innovation through ERP strategies.
  • Oversee data migration and integration from legacy systems, ensuring data integrity.
  • Develop dashboards, key performance indicators (KPIs), and reports to support business decision-making.
  • Support internal and external audits by providing accurate reporting and documentation.
  • Ensure all ERP operations comply with company policies, regulations, and industry best practices.
  • Manage user access controls, data governance, backup processes, and implement information security measures.
  • Protect sensitive business data through strong security controls and governance frameworks.
  • Lead and mentor ERP and technology teams, fostering a culture of continuous learning and high performance.
  • Develop and implement long-term ERP strategies aligned with business objectives.
  • Manage ERP budgets effectively and cultivate strong relationships with vendors and technology partners.
  • Establish clear team KPIs and performance standards.
  • Present ERP performance reports and strategic recommendations to executive management.

Qualifications and Requirements

  • Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a closely related field.
  • A Master's Degree in a relevant field is preferred.
  • Minimum of 10 years of progressive experience in Information Technology and Enterprise Systems.
  • Minimum of 3-5 years of dedicated leadership or supervisory experience within an IT or ERP context.
  • Proven experience successfully managing ERP implementations and enterprise-wide system integrations.

Required Skills

  • Strong expertise in Microsoft Dynamics 365 Finance & Operations (D365FO) or equivalent enterprise-level ERP platforms.
  • Deep understanding of ERP architecture, business process integration, and data governance principles.
  • Demonstrated experience in managing ERP vendors and technology partners.
  • Knowledge of cybersecurity best practices, access management, and enterprise data security protocols.
  • Excellent analytical and problem-solving skills, with a strong aptitude for strategic thinking.
  • Proficient project management skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication skills, with fluency in both Arabic and English, enabling effective interaction with diverse stakeholders.
  • Leadership and team management capabilities.
  • Budget management and vendor management experience.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Professional certifications in Microsoft Dynamics, SAP, Oracle, or related ERP technologies are highly desirable.

breifcase+10 years

locationRiyadh

8 days ago
Assistant Store Manager (Riyadh Park)

Assistant Store Manager (Riyadh Park)

📣 Job Ad

APM Monaco

Full-time

About the Role

APM Monaco, a contemporary fashion jewelry brand established in 1982, embodies the lifestyle of Monaco and the South of France. We are seeking a dedicated Assistant Store Manager for our Riyadh Park location in Saudi Arabia. This role is integral to providing exceptional client engagement, cultivating strong in-store relationships, and contributing to the growth of the APM Monaco brand within the Saudi market.

Key Responsibilities

  • Support the Store-in-Charge in managing sales operations and driving store performance.
  • Analyze key performance indicators (KPIs) to identify opportunities for improvement and growth.
  • Assist in the creation and management of staff rosters to ensure optimal store coverage.
  • Implement and maintain visual merchandising standards to enhance product presentation and store aesthetics.
  • Contribute to the development and execution of customer relationship management (CRM) strategies.
  • Participate actively in team management, fostering a positive and productive work environment.
  • Engage clients with exceptional service, building rapport and ensuring a memorable shopping experience.
  • Contribute to achieving outstanding sales performance for the store.

Qualifications and Requirements

  • A genuine passion for the APM Monaco brand.
  • A minimum of 5 years of professional experience in luxury retail or fashion retail.
  • At least 2 years of experience in a managerial position within the retail sector.
  • A proven track record of achieving outstanding sales performance.
  • Demonstrated experience in customer relationship management (CRM).
  • Fluency in English is essential.
  • An approachable personality with a strong orientation towards customer service.

Required Skills

  • Sales Performance
  • Customer Relationship Management (CRM)
  • Sales Management
  • Operation Management
  • KPI Analysis
  • Rostering
  • Visual Merchandising
  • Team Management
  • Customer Service

Work Environment and Details

This is a full-time position based at the APM Monaco store in Riyadh Park, Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. APM Monaco offers a competitive compensation package.

breifcase5-10 years

locationRiyadh

11 days ago
Regional Sales Manager

Regional Sales Manager

📣 Job Ad

Blooming Wear

Full-time

About the Role

Blooming Wear is seeking a strategic and results-oriented Regional Sales Manager to lead comprehensive sales performance within a designated geographic region in Riyadh, Saudi Arabia. This full-time position is responsible for maximizing regional profitability and brand presence by implementing sophisticated sales strategies, coordinating marketing efforts, and ensuring a premium customer experience across multiple retail locations. The ideal candidate will be a seasoned leader with a proven track record in sales management, team development, and financial oversight within the retail sector, aiming to make a significant impact on the growth of Blooming Wear in the Saudi Arabian market.

Key Responsibilities

  • Lead and mentor Area Sales Managers and store teams to ensure optimal and consistent performance across the region.
  • Oversee formal performance reviews and provide coaching to develop the regional leadership pipeline and professional talent.
  • Drive a positive regional culture and maintain high levels of motivation, ensuring team members are synchronized with corporate objectives.
  • Ensure regional leadership strategies are translated into actionable goals at the store level.
  • Coordinate the regional implementation of promotional events and marketing activities to maximize store traffic and brand engagement.
  • Oversee store operations to ensure peak day-to-day efficiency and a seamless customer environment.
  • Ensure new stores meet all brand standards from launch, guaranteeing a high-quality first impression in new markets.
  • Set and manage ambitious sales targets for each geographic area and individual store within the region to drive revenue growth.
  • Analyze sales data and market trends to identify opportunities and implement corrective actions.
  • Directly manage regional Profit and Loss (P&L) statements, monitoring operational expenses to ensure alignment with budget targets.
  • Provide detailed, data-driven reports to the Head of Department regarding regional sales performance, financial health, and market dynamics.
  • Ensure full regional compliance with health, safety, and legal regulations through rigorous audit schedules.
  • Maintain regional standards for inventory levels, visual merchandising (VM), and stock replenishment to support sales velocity and brand integrity.
  • Provide strategic support for the launch of new showrooms, ensuring they are fully operational and compliant with technical requirements.
  • Utilize store visits and audits to verify that all locations are operating at peak efficiency and adhering to brand standards.

Qualifications and Requirements

  • Experience in a regional sales management role.
  • Proven ability to manage and develop sales teams.
  • Experience with P&L management and financial oversight.
  • Familiarity with retail operations and customer experience standards.
  • Knowledge of inventory management and visual merchandising principles.
  • Experience in analyzing sales data and market trends.
  • Ability to implement and ensure compliance with company standards and regulations.
  • 5-10 years of relevant experience.

Required Skills

  • Sales Strategies
  • Marketing
  • Customer Experience
  • Team Leadership
  • Performance Management
  • Sales Data Analytics
  • P&L Management
  • Inventory Management
  • Visual Merchandising

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia, with responsibilities covering the Riyadh region.

breifcase5-10 years

locationRiyadh

8 days ago
General Manager (Marketing Agency)

General Manager (Marketing Agency)

📣 Job AdNew

Burjline Builders

Full-time

About the Role

Burjline Builders is seeking a General Manager to lead a marketing agency based in Riyadh, Saudi Arabia. This role requires a strategic leader with a strong background in the marketing or advertising industry, possessing significant business acumen and a proven record of driving growth and operational excellence. The General Manager will oversee the agency's operations, including strategic planning, financial management, team leadership, and client satisfaction, blending creative industry knowledge with commercial skills to ensure sustained success and profitability.

Key Responsibilities

  • Develop and implement the agency's long-term strategic vision, business plans, and operational goals to drive sustainable growth.
  • Assume full Profit & Loss (P&L) responsibility, overseeing budgeting, financial forecasting, and resource allocation to maximize profitability and ensure financial health.
  • Lead and mentor a multidisciplinary team, fostering a collaborative, innovative, and high-performance work culture.
  • Direct all day-to-day operations, ensuring seamless project delivery, exceptional quality of work, and optimal resource utilization.
  • Drive business development initiatives by identifying new market opportunities, cultivating key client relationships, and leading high-level pitches.
  • Serve as the senior point of contact for major clients, ensuring their needs are met and their expectations are exceeded to build lasting partnerships.
  • Analyze market trends, competitor activities, and industry developments to keep the agency at the forefront of innovation and maintain a competitive edge.
  • Establish and monitor key performance indicators (KPIs) across all departments to measure success and drive continuous improvement.

Qualifications and Requirements

  • Proven experience in a senior leadership position, such as General Manager, Managing Director, or Head of Operations, within a marketing, creative, or advertising agency.
  • A Bachelor's degree in Business Administration, Marketing, or a related discipline.
  • Demonstrable success in driving business growth, acquiring new clients, and managing a profitable P&L.
  • Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and manage a diverse team.
  • Strong strategic thinking and problem-solving capabilities, with a deep understanding of the marketing and advertising landscape.
  • Excellent financial literacy and commercial acumen.
  • Experience working within the Saudi Arabian or wider GCC market is highly desirable.

Required Skills

  • Strategic Planning
  • Financial Management
  • Team Leadership
  • Client Satisfaction
  • Business Acumen
  • Business Development
  • Market Trend Analysis
  • Key Performance Indicators (KPIs)
  • Leadership
  • Communication
  • Interpersonal Skills
  • Problem-Solving
  • Financial Literacy

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience. A competitive salary and comprehensive benefits package will be offered to the successful candidate, commensurate with their skills and experience.

breifcase+10 years

locationRiyadh

7 days ago
Community Ops Coordinator

Community Ops Coordinator

📣 Job AdNew

AstroLabs

Full-time

About the Role

AstroLabs is a leading organization focused on facilitating market entry for high-growth companies into Saudi Arabia and the UAE. We provide comprehensive growth services, including business setup, co-working spaces, and recruitment, in collaboration with government and private sector partners to support key regional sectors and industry digitization. Our Riyadh office is a central hub for our operations and hosts a significant portion of our workforce. As a Community Ops Coordinator, you will be the primary point of contact for AstroLabs members and visitors at the main reception, playing a crucial role in delivering excellent customer service, resolving member issues, identifying potential leads, and ensuring the smooth operational flow of our space. We are looking for a proactive and engaging individual who embodies our motto, "Make it Happen," and is eager to contribute to our dynamic environment.

Key Responsibilities

  • Manage the effective operation of the front of house and daily space operations.
  • Operate the front desk, ensuring all members, prospective members, and guests receive a warm and professional greeting.
  • Assist members and visitors with inquiries via phone, email, online chat, and walk-ins, as well as with deliveries, appointments, and requests.
  • Provide members with the necessary tools and support for a seamless experience.
  • Respond to and follow up on inquiries about AstroLabs, escalating issues and connecting individuals to the appropriate internal teams.
  • Capture leads from calls, chat, and walk-ins, ensuring accurate recording.
  • Handle supply purchases and deliveries for AstroLabs, including all consumables such as pantry and office supplies.
  • Coordinate with service providers (cleaning, internet, security, maintenance) to ensure all facilities are in working order.
  • Conduct routine checks to ensure all resources (printers, shared spaces, meeting rooms) are operational and the space is consistently clean.
  • Maintain a concern log to identify and resolve issues promptly.
  • Provide basic technology support, including printer setup, meeting room bookings, and account creation.
  • Receive, distribute, and manage mail and courier shipments.
  • Track and maintain all physical assets, including electronics and other resources.
  • Schedule Training Room bookings for meetups and events.
  • Manage the schedule of team members to ensure the space is adequately manned and serviced at all times.
  • Manage cleaning staff.
  • Support AstroLabs members' requests in a timely manner and route out-of-scope requests to the relevant team members.
  • Support the Community Manager in managing the logistics of community events and other functions, including room setup, AV requirements, and food/refreshments.

Qualifications and Requirements

  • Clear and structured communication with fluency in both Arabic and English (written and spoken).
  • A natural people person with a passion for interaction and support.
  • A proactive approach to identifying and implementing improvements for efficiency and speed.
  • Methodical and organized, with the ability to prioritize activities based on impact and optimize workflows.
  • Strong attention to detail.
  • Exceptional organizational skills with a proven ability to multitask effectively.
  • Extroversion, drive, and enthusiasm, coupled with a serious "make it happen" attitude.
  • Ability to act as a brand ambassador for AstroLabs, representing the business professionally and positively at all times.
  • Proficiency with the Microsoft Office suite, particularly Excel, Word, and PowerPoint.
  • Proficiency with Google Apps, including Drive, Sheets, Docs, and Forms.

Required Skills

  • Communication
  • Customer Service
  • Organizational Skills
  • Microsoft Office Suite
  • Google Apps

Work Environment and Opportunity

This role is based in Riyadh, Saudi Arabia, and is a full-time position. It offers a chance to learn in a rapidly growing environment and contribute to Saudi Vision 2030. You will gain exposure to diverse teams, both locally and internationally, and work on programs aligned with future development. We provide a dynamic work environment where innovation and proactive actions are encouraged. You will have the opportunity to work closely with colleagues focused on driving impact and to grow, develop, and learn through collaboration and leadership opportunities.

breifcase2-5 years

locationRiyadh

2 days ago
Planning & Performance Manager

Planning & Performance Manager

📣 Job Ad

Jeeny

Full-time

About the Role

Jeeny, a mobile application focused on making daily commuting and transportation accessible, affordable, and flexible, is seeking a dynamic Planning & Performance Manager. This role is critical in enabling Jeeny's business teams to optimize decision-making, strategic planning, and performance management across all operational markets. Reporting directly to the CFO, the Planning & Performance Manager will lead a team of two analysts to drive efficiency and strategic alignment within the organization. The position involves overseeing end-to-end performance tracking, financial planning, and strategic reporting to ensure ridehailing operations function at peak efficiency, aligned with business objectives, while also fostering team growth.

Key Responsibilities

  • Lead the development and management of quarterly and monthly budgets, including topline and bottom-line financial targets.
  • Establish clear quarterly and monthly Key Performance Indicator (KPI) targets for business operations.
  • Identify and analyze performance gaps against targets, collaborating with business teams to implement gap closure initiatives.
  • Establish and maintain regular communication between business teams and leadership to monitor progress, including weekly performance calls and month-end retrospective meetings.
  • Partner with business teams to facilitate informed decision-making on strategic and operational matters.
  • Develop and maintain visibility of L0, L1, and L2 KPIs at appropriate frequencies for all business teams.
  • Proactively track L1 and L2 KPIs to identify opportunities for improving L0 KPIs and overall operational performance.
  • Develop business and financial models in response to ad-hoc requests from cross-functional stakeholders.
  • Lead, mentor, and develop a team of strategy, planning, and performance analysts, setting objectives, managing performance, and cultivating a collaborative team culture.
  • Collaborate cross-functionally with various departments to enhance overall operational efficiency and effectiveness.

Qualifications and Requirements

  • Bachelor of Science (BSc) or Bachelor of Arts (BA) degree in Business Administration, Marketing, Finance, Data Analytics, or a closely related field. A Master of Science (MSc), Master of Arts (MA), or Master of Business Administration (MBA) is considered a strong asset.
  • A minimum of 4 years of compulsory experience in Business Finance, Strategy, or Planning roles.
  • Demonstrated experience in team management is a mandatory requirement.
  • Strong presentation skills, capable of conveying complex information clearly and effectively.
  • Fluent in written and spoken English.

Required Skills

  • Expert proficiency in Microsoft Excel and PowerPoint.
  • Skilled in utilizing data visualization software to present insights effectively.
  • Strong expertise in automation and the application of Artificial Intelligence (AI) in business processes.
  • Excellent written and verbal communication skills.
  • Analytical mind with a strong aptitude for problem-solving.
  • Proven ability to lead quarterly and monthly budget development.
  • Capability to create quarterly and monthly KPI targets.
  • Proficiency in outlining performance gaps and developing bridging initiatives with business teams.
  • Experience in establishing communication cadences between business teams and leadership.
  • Adept at partnering with business teams to support key decision-making.
  • Skilled in creating visibility for L0, L1, and L2 KPIs.
  • Ability to proactively identify opportunities for L0 KPI improvement through L1 and L2 KPI tracking.
  • Experience in developing business and financial models for ad-hoc requests.
  • Proven leadership and development skills for strategy, planning, and performance analysts.
  • Strong capability in working cross-functionally to improve operational efficiency and effectiveness.

Work Environment and Location

This is a full-time position. The role is based in Riyadh, Jeddah, Medina, Dammam, or Al Khobar, Saudi Arabia. Jeeny offers an environment that encourages ownership and the pursuit of excellent outcomes, with opportunities for collaboration, learning, and skill expansion. Comprehensive health benefits and insurance coverage are provided, alongside flexible working hours to support work-life balance.

breifcase2-5 years

locationRiyadh

8 days ago
Cargo Freighter Operations Officer - Riyadh

Cargo Freighter Operations Officer - Riyadh

📣 Job Ad

Qatar Airways

Full-time

About the Role

Qatar Airways is seeking a Cargo Freighter Operations Officer to join its Cargo Operations team in Riyadh, Kingdom of Saudi Arabia. This full-time position is crucial for ensuring the smooth and efficient operation of freighter services within the region.

Key Responsibilities

  • Ensure the smooth and efficient execution of all cargo operational functions related to freighter operations.
  • Oversee the safe and compliant building of all Unit Load Devices (ULDs), ensuring Ground Handling Agents (GHAs) adhere to Qatar Airways standards, with personal oversight of all freighter pallets on freighter flights.
  • Facilitate effective communication between the Sales department and GHAs, ensuring accurate booking priorities, clear Freighter Bill of Lading (FBL) instructions, correct handling of special cargo, and timely pre-alerts.
  • Prioritize the commercial maximization of flight loads and ensure no unnecessary mix loading is sent to the hub.
  • Understand the operational interface with the hub and proactively resolve potential issues before flight departure.
  • Direct staff and GHAs to achieve high service standards and optimize space and payload utilization through effective coordination.
  • Maintain freighter on-time performance and ensure ground operations do not cause delays.
  • Implement, establish, and monitor Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) with GHAs in the region to ensure smooth cargo operations.
  • Minimize discrepancies and non-conformances to reduce claims and penalties, thereby improving customer satisfaction and reducing carrier liability.
  • Supervise overall cargo operations activities related to passenger flights operating at the station.
  • Ensure compliance with all relevant safety, security, quality, and environmental management policies, procedures, and controls.

Qualifications and Requirements

  • A Bachelor's Degree or equivalent qualification.
  • A minimum of 3 years of experience in the airline or airfreight industry.
  • Demonstrated knowledge of air cargo operations.
  • Familiarity with regulations concerning dangerous goods, live animals, and perishable cargo.
  • A very good command of both written and spoken English.

Required Skills

  • Cargo Operations
  • Dangerous Goods handling
  • Live Animal Regulations
  • Perishable Cargo handling
  • IATA Regulations
  • Safety Management
  • Security Management
  • Quality Management
  • Environmental Management

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in the airline or airfreight industry, with a strong understanding of air cargo operations and relevant regulations.

breifcase2-5 years

locationRiyadh

8 days ago
Sales Operations Specialist

Sales Operations Specialist

📣 Job Ad

DirectFN

Full-time

About the Role

DirectFN, a provider of Financial Technology software and Content for the Capital Market Industry, now part of Saudi Tadawul Group / WAMID, is seeking a Sales Operations Specialist to join their team in Riyadh, Saudi Arabia. This role is designed to enhance the efficiency and effectiveness of the sales organization by optimizing sales processes, managing the CRM system, and providing critical data analysis to support revenue growth. The Sales Operations Specialist will collaborate with Sales, Marketing, Finance, and Product teams to ensure the sales team has the necessary tools, data, and streamlined processes to meet and exceed their targets.

This full-time position offers an opportunity to contribute significantly to the sales function within a prominent financial technology company, supporting its delivery of innovative solutions to financial institutions and individuals.

Key Responsibilities

  • Design, implement, and refine sales processes to improve team efficiency and reduce friction throughout the sales cycle.
  • Identify and address bottlenecks within the sales pipeline to streamline workflows and enhance conversion rates.
  • Manage and maintain the CRM system, ensuring data integrity, proper usage, and consistent adoption by the sales team.
  • Develop and manage CRM dashboards, reports, and workflows to provide real-time visibility into sales performance.
  • Analyze sales data to identify key trends, forecast revenue, and provide actionable insights to sales leadership for strategic decision-making.
  • Prepare regular sales performance reports, pipeline reviews, and KPI dashboards for various stakeholders.
  • Support the design and administration of territory assignments and sales quota planning in alignment with business objectives.
  • Track quota attainment and promptly report any risks or opportunities to sales leadership.
  • Collaborate with marketing and product teams to develop and maintain sales collateral, playbooks, and training materials.
  • Onboard new sales team members by providing training on relevant tools, processes, and reporting systems.
  • Administer and track sales incentive compensation plans, ensuring accuracy and timely communication.
  • Liaise with the Finance department to reconcile commissions and resolve discrepancies.
  • Act as a liaison between the sales team and other departments, including Marketing, Finance, and Product, to ensure alignment.
  • Participate in strategic planning initiatives and contribute operational insights to enhance overall business performance.

Qualifications and Requirements

  • A Bachelor's degree in Business Administration, Finance, or a related field is preferred.
  • A minimum of 3 years of experience in sales operations, business operations, or a comparable analytical role, with a preference for experience in the fintech or SaaS industry.
  • Demonstrated strong analytical skills with the ability to analyze complex data sets, identify patterns, and translate findings into clear, actionable recommendations.
  • Hands-on experience with CRM platforms, with Salesforce being preferred, including proficiency in administration, reporting, and workflow automation.
  • Excellent verbal and written communication skills, with the ability to articulate data and insights clearly to both technical and non-technical audiences.
  • A high level of attention to detail and accuracy in data management, reporting, and process documentation.

Required Skills

  • Sales Process Optimization
  • CRM Management
  • Sales Analytics & Reporting
  • Territory & Quota Management
  • Sales Enablement
  • Compensation & Incentive Tracking
  • Cross-Functional Collaboration
  • Salesforce
  • Data Analysis
  • Communication
  • Attention to Detail
  • Tableau
  • Power BI
  • Project Management

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within the IT Services and IT Consulting industry. The required experience for this position is between 2-5 years.

breifcase2-5 years

locationRiyadh

11 days ago
System Admin AFC Level 4

System Admin AFC Level 4

📣 Job Ad

AtkinsRéalis

Full-time

About the Role

AtkinsRéalis is seeking a System Admin AFC Level 4 to join our team in Riyadh, Saudi Arabia. This senior technical role requires a professional with over 10 years of dedicated experience in the operation and maintenance of Automated Fare Collection (AFC) and Central Clearing House (CCH) systems. The successful candidate will be responsible for overseeing AFC operations at both employer and operator levels, ensuring the reliability and efficiency of these critical systems.

Key Responsibilities

  • Operate and maintain AFC and Central Clearing House systems at the employer level, leveraging a minimum of 10 years of technical experience.
  • Manage AFC systems at the operator level (AFMC).
  • Handle and discuss AFC fault reports and AFC-related customer complaints, such as refunds, with the AFC Contractor.
  • Test and release new software in the Test & Development Center, including ITS interfaces.
  • Configure system settings and administer access rights within the AFC system in alignment with RCRC (or Client, as applicable).
  • Supervise CSC stocks for Service and Maintenance, aligning with Contract Administration and Finance teams.
  • Administer cards, including managing blacklists, bulk sales, new versions, and new fares.
  • Manage interfaces to third-party systems, such as AFC mobile applications, ERP, banks, PSPs, and customer call centers.

Required Qualifications

  • A minimum of 10 years of technical experience in the operation and maintenance of AFC and Central Clearing House systems.
  • Demonstrated experience with Central Clearing House systems.
  • Proficiency in handling AFC systems and their interfaces with third-party systems, including AFC mobile applications, ERP, banks, PSPs, and customer call centers.
  • Proven ability to analyze AFC fault reports and AFC-related customer complaints, and coordinate effectively with the AFC Contractor.
  • Experience in testing and releasing new software in a Test & Development Center, including ITS interfaces.
  • Capability to configure system settings and administer access rights within the AFC system, aligning with client requirements.
  • Experience in supervising stocks for Service and Maintenance and coordinating with Contract Administration and Finance teams.
  • Proficiency in administering cards, including managing blacklists, bulk sales, new versions, and new fares.

Essential Skills

  • AFC systems operation and maintenance
  • Central Clearing House systems operation and maintenance
  • Fault report handling and analysis
  • Customer complaint management
  • Software testing and deployment
  • System configuration and administration
  • Access rights administration
  • Stock supervision and management
  • Card administration (blacklists, bulk sales, versions, fares)
  • Coordination with finance and contract teams
  • Interface management with third-party systems

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

breifcase+10 years

locationRiyadh

12 days ago
Production Manager

Production Manager

📣 Job AdNew

TalentHUB

Full-time

About the Role

TalentHUB is seeking an experienced Production Manager to join a leading Saudi sweets and bakery brand in Riyadh, Saudi Arabia. This is a full-time, on-site position within a high-volume production kitchen serving a multi-branch retail network. The role requires a deep, hands-on understanding of professional pastry and chocolate production, encompassing recipe execution, new product development, team leadership, food safety, and cost control. This position is not suitable for individuals with backgrounds solely in home baking, single-shop production, or hotel banquet pastry without significant daily volume responsibility.

The successful candidate will be a seasoned professional with expertise in commercial-scale pastry and chocolate production. Responsibilities include ensuring consistent taste and appearance across all batches, troubleshooting production challenges, and leading a production team to achieve high standards.

Key Responsibilities

  • Oversee the entire pastry and chocolate production line, ensuring daily output, precise recipe execution, and consistent final product quality.
  • Lead, mentor, and develop the production team through effective task allocation, technical training, and performance management.
  • Manage all aspects of chocolate production, including tempering, creating fillings, developing pralines and bonbons, molding, packaging, and storage.
  • Drive innovation by developing new pastry and chocolate products aligned with brand identity and market trends.
  • Plan daily production volumes accurately based on sales forecasts and branch orders, focusing on waste minimization.
  • Strictly enforce HACCP, food safety, and hygiene standards across the production floor.
  • Manage raw material inventory, coordinate with suppliers, and optimize ordering cycles.
  • Ensure the proper operation, maintenance, and calibration of all production equipment.
  • Collaborate with operations and finance departments to implement cost control measures, accurately cost recipes, and achieve production efficiency targets.

Qualifications and Requirements

  • A minimum of 5 years of hands-on production experience specifically in professional pastry and chocolate is mandatory.
  • Demonstrated mastery of chocolate tempering techniques, praline and bonbon production, and decorative finishing.
  • Advanced working experience in producing mousse, tarts, cakes, and entremets at commercial volumes.
  • A proven track record of successfully leading a production team within a high-volume bakery, patisserie, or sweets brand environment.
  • Working knowledge of HACCP principles, food safety standards, and relevant Saudi food regulatory requirements.
  • A strong understanding of recipe costing, yield management, and effective waste control strategies.
  • Hands-on familiarity with commercial pastry and chocolate production equipment.
  • A formal culinary or pastry certification from a recognized institution (*, Le Cordon Bleu, Valrhona, Callebaut Academy, or equivalent) is considered a strong advantage.
  • Working knowledge of English is required for vendor and brand communication; proficiency in Arabic is a strong advantage, particularly for team interaction.
  • Must be based in or willing to relocate to Riyadh.

Required Skills

  • Pastry Production
  • Chocolate Production
  • Recipe Execution
  • New Product Development
  • Team Leadership
  • Food Safety
  • Cost Control
  • Chocolate Tempering
  • Praline Production
  • Bonbon Production
  • Mousse Production
  • Tart Production
  • Cake Production
  • Entremet Production
  • HACCP
  • Hygiene Standards
  • Inventory Management
  • Supplier Coordination
  • Production Equipment Maintenance
  • Recipe Costing
  • Production Efficiency
  • English Communication

Work Environment

This is a full-time, on-site position located in Riyadh, Saudi Arabia. The role operates within a high-volume production kitchen environment.

breifcase5-10 years

locationRiyadh

7 days ago
AFR Ops Specialist

AFR Ops Specialist

📣 Job AdNew

DHL Global Forwarding

Full-time

About the Role

DHL Global Forwarding, Freight (DGFF) is seeking a dedicated AFR Ops Specialist to join its team in Riyadh, Saudi Arabia. As a specialist in air, ocean, and road freight within DHL Group, the company provides cross-border express shipping and end-to-end logistics solutions globally. This role is instrumental in developing and administering air freight operations plans and processes to ensure the seamless flow of goods and information across customer supply chains. The AFR Ops Specialist will proactively engage with customers, manage shipments against expectations, and uphold business strategy and objectives in line with corporate guidelines and policies.

Key Responsibilities

  • Serve as the primary point of contact for customers regarding shipment information, incident and complaint management, ad hoc pricing, and claims.
  • Ensure accurate capture of costs and revenues against customer profiles and resolve operational issues.
  • Administer shipment-level activities, including receipt of customer bookings, management of documentation, and related transport processes.
  • Ensure shipment management aligns with customer service commitments.
  • Track, record, analyze, and improve operational irregularities and exceptions.
  • Maintain high shipment data quality.
  • Implement necessary regulatory compliance procedures for all shipments.
  • Route and assign shipments to relevant consolidations to meet service commitments and maximize profitability.
  • Identify critical shipments and new business opportunities requiring extra support.
  • Respond to customer queries, prepare operational information for customer visits, and participate in these visits.
  • Execute tasks and activities while adhering to resource management and productivity guidelines.
  • Prepare invoices, debit notes, credit notes, and supporting documentation, ensuring timeliness and accuracy.
  • Investigate and support invoice disputes.
  • Resolve recurring issues and suggest process enhancements for increased effectiveness and efficiency.
  • Resolve performance issues with suppliers and propose solutions for improvement.
  • Provide functional guidance, advice, or training to less experienced personnel.
  • Utilize industry sector or logistics specialist expertise in daily work.
  • Connect with and influence other specialist departments and third parties, such as external service providers.
  • Convince others to accept new concepts, practices, and approaches.
  • Build strong, trusting cross-functional relationships with DHL managers.
  • Understand customer and key stakeholder interests and concerns, and advise accordingly.
  • Provide technical guidance to line managers and employees.

Qualifications and Requirements

  • Bachelor's Degree or equivalent experience/qualification.
  • More than 4 years of relevant experience.
  • 5-10 years of experience is required for this role.

Required Skills

  • Customer Service
  • Supply Chain Management
  • Logistics
  • Problem Solving
  • Data Quality
  • Regulatory Compliance
  • Process Improvement

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within the Riyadh Region. DHL Group is a leading logistics provider operating in over 220 countries and territories. The company is committed to fostering a positive work environment and encouraging personal and professional development. DHL Global Forwarding is an equal opportunity employer.

breifcase5-10 years

locationRiyadh

3 days ago