Labor Contractor Jobs in Riyadh

About the Role

Dr. Nutrition is seeking a Q-Commerce and E-Commerce Specialist to join its team in Riyadh, Saudi Arabia. This role is designed for a professional with a solid understanding of both quick commerce and broader e-commerce environments, aiming to contribute to the company's online sales and operational efficiency.

As a Q-Commerce and E-Commerce Specialist, you will be responsible for managing and optimizing the company's presence on key platforms, ensuring efficient order fulfillment, and driving sales through strategic promotional activities. Your expertise in e-commerce trends and customer behavior will be utilized to enhance the digital strategy.

Key Responsibilities

• Manage and optimize operations on the Talabat and Instashop platforms.
• Resolve order issues efficiently to maintain smooth operations.
• Develop and implement promotional offers to drive sales and improve platform performance.
• Apply knowledge of quick commerce operations, including inventory management, rapid fulfillment processes, and customer satisfaction strategies.
• Utilize understanding of e-commerce trends, customer behavior analytics, and online marketing strategies for decision-making.
• Streamline operations and enhance efficiency by staying informed about the latest e-commerce tools and technologies.
• Collaborate with team members, vendors, and customers through effective communication.

Qualifications and Requirements

• More than 2 years of hands-on experience in Q-commerce and E-commerce.
• Proficiency in managing and optimizing operations on Talabat and Instashop.
• Demonstrated ability to efficiently resolve order issues.
• Skilled in developing and implementing promotional offers.
• In-depth understanding of quick commerce operations, including inventory management, rapid fulfillment, and customer satisfaction strategies.
• Strong grasp of E-commerce trends, customer behavior analytics, and online marketing strategies.
• Familiarity with current E-commerce tools and technologies.
• Excellent communication skills.

Required Skills

• Q-commerce
• E-commerce
• Talabat platform management
• Instashop platform management
• Order issue resolution
• Promotional offer creation and implementation
• Inventory management
• Rapid fulfillment strategies
• Customer satisfaction strategies
• E-commerce trends analysis
• Customer behavior analytics
• Online marketing strategies
• E-commerce tools and technologies
• Communication skills

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience in Q-commerce and E-commerce. The specialist will work within a team environment, contributing to the company's online operations.

About the Role

Fircroft is seeking an experienced Enterprise Resources Planning (ERP) Manager to oversee the implementation, management, and ongoing enhancement of their Microsoft Dynamics 365 Finance & Operations (D365FO) platform. This full-time position, based in Riyadh, Saudi Arabia, requires a strategic leader with significant ERP expertise, strong project management capabilities, and a proven history of driving digital transformation initiatives within a dynamic business environment. The successful candidate will be crucial in aligning ERP solutions with organizational objectives, optimizing business processes, and fostering technological innovation across all departments, playing a key role in shaping the company's enterprise systems and driving operational excellence.

Key Responsibilities

• Lead the deployment, enhancement, and optimization of the Microsoft Dynamics 365 Finance & Operations (D365FO) platform.
• Manage system configuration, customization, testing, upgrades, and integrations with other essential business applications.
• Ensure ERP solutions are strategically aligned with organizational objectives and operational requirements.
• Manage ERP implementation and improvement projects from initial planning through to successful execution.
• Coordinate with stakeholders to gather comprehensive business requirements and ensure successful project delivery.
• Monitor project progress and provide regular updates to senior management.
• Develop and deliver training programs for end-users to maximize system adoption and proficiency.
• Provide ongoing support, issue resolution, and guidance to end-users.
• Analyze existing business processes to identify opportunities for automation and operational optimization.
• Lead ERP-driven process improvement initiatives across relevant departments.
• Drive digital transformation and foster technology innovation through ERP strategies.
• Oversee data migration and integration from legacy systems, ensuring data integrity.
• Develop dashboards, key performance indicators (KPIs), and reports to support business decision-making.
• Support internal and external audits by providing accurate reporting and documentation.
• Ensure all ERP operations comply with company policies, regulations, and industry best practices.
• Manage user access controls, data governance, backup processes, and implement information security measures.
• Protect sensitive business data through strong security controls and governance frameworks.
• Lead and mentor ERP and technology teams, fostering a culture of continuous learning and high performance.
• Develop and implement long-term ERP strategies aligned with business objectives.
• Manage ERP budgets effectively and cultivate strong relationships with vendors and technology partners.
• Establish clear team KPIs and performance standards.
• Present ERP performance reports and strategic recommendations to executive management.

Qualifications and Requirements

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a closely related field.
• A Master's Degree in a relevant field is preferred.
• Minimum of 10 years of progressive experience in Information Technology and Enterprise Systems.
• Minimum of 3-5 years of dedicated leadership or supervisory experience within an IT or ERP context.
• Proven experience successfully managing ERP implementations and enterprise-wide system integrations.

Required Skills

• Strong expertise in Microsoft Dynamics 365 Finance & Operations (D365FO) or equivalent enterprise-level ERP platforms.
• Deep understanding of ERP architecture, business process integration, and data governance principles.
• Demonstrated experience in managing ERP vendors and technology partners.
• Knowledge of cybersecurity best practices, access management, and enterprise data security protocols.
• Excellent analytical and problem-solving skills, with a strong aptitude for strategic thinking.
• Proficient project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication skills, with fluency in both Arabic and English, enabling effective interaction with diverse stakeholders.
• Leadership and team management capabilities.
• Budget management and vendor management experience.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Professional certifications in Microsoft Dynamics, SAP, Oracle, or related ERP technologies are highly desirable.

About the Role

APM Monaco, a contemporary fashion jewelry brand established in 1982, embodies the lifestyle of Monaco and the South of France. We are seeking a dedicated Assistant Store Manager for our Riyadh Park location in Saudi Arabia. This role is integral to providing exceptional client engagement, cultivating strong in-store relationships, and contributing to the growth of the APM Monaco brand within the Saudi market.

Key Responsibilities

• Support the Store-in-Charge in managing sales operations and driving store performance.
• Analyze key performance indicators (KPIs) to identify opportunities for improvement and growth.
• Assist in the creation and management of staff rosters to ensure optimal store coverage.
• Implement and maintain visual merchandising standards to enhance product presentation and store aesthetics.
• Contribute to the development and execution of customer relationship management (CRM) strategies.
• Participate actively in team management, fostering a positive and productive work environment.
• Engage clients with exceptional service, building rapport and ensuring a memorable shopping experience.
• Contribute to achieving outstanding sales performance for the store.

Qualifications and Requirements

• A genuine passion for the APM Monaco brand.
• A minimum of 5 years of professional experience in luxury retail or fashion retail.
• At least 2 years of experience in a managerial position within the retail sector.
• A proven track record of achieving outstanding sales performance.
• Demonstrated experience in customer relationship management (CRM).
• Fluency in English is essential.
• An approachable personality with a strong orientation towards customer service.

Required Skills

• Sales Performance
• Customer Relationship Management (CRM)
• Sales Management
• Operation Management
• KPI Analysis
• Rostering
• Visual Merchandising
• Team Management
• Customer Service

Work Environment and Details

This is a full-time position based at the APM Monaco store in Riyadh Park, Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. APM Monaco offers a competitive compensation package.

About the Role

Blooming Wear is seeking a strategic and results-oriented Regional Sales Manager to lead comprehensive sales performance within a designated geographic region in Riyadh, Saudi Arabia. This full-time position is responsible for maximizing regional profitability and brand presence by implementing sophisticated sales strategies, coordinating marketing efforts, and ensuring a premium customer experience across multiple retail locations. The ideal candidate will be a seasoned leader with a proven track record in sales management, team development, and financial oversight within the retail sector, aiming to make a significant impact on the growth of Blooming Wear in the Saudi Arabian market.

Key Responsibilities

• Lead and mentor Area Sales Managers and store teams to ensure optimal and consistent performance across the region.
• Oversee formal performance reviews and provide coaching to develop the regional leadership pipeline and professional talent.
• Drive a positive regional culture and maintain high levels of motivation, ensuring team members are synchronized with corporate objectives.
• Ensure regional leadership strategies are translated into actionable goals at the store level.
• Coordinate the regional implementation of promotional events and marketing activities to maximize store traffic and brand engagement.
• Oversee store operations to ensure peak day-to-day efficiency and a seamless customer environment.
• Ensure new stores meet all brand standards from launch, guaranteeing a high-quality first impression in new markets.
• Set and manage ambitious sales targets for each geographic area and individual store within the region to drive revenue growth.
• Analyze sales data and market trends to identify opportunities and implement corrective actions.
• Directly manage regional Profit and Loss (P&L) statements, monitoring operational expenses to ensure alignment with budget targets.
• Provide detailed, data-driven reports to the Head of Department regarding regional sales performance, financial health, and market dynamics.
• Ensure full regional compliance with health, safety, and legal regulations through rigorous audit schedules.
• Maintain regional standards for inventory levels, visual merchandising (VM), and stock replenishment to support sales velocity and brand integrity.
• Provide strategic support for the launch of new showrooms, ensuring they are fully operational and compliant with technical requirements.
• Utilize store visits and audits to verify that all locations are operating at peak efficiency and adhering to brand standards.

Qualifications and Requirements

• Experience in a regional sales management role.
• Proven ability to manage and develop sales teams.
• Experience with P&L management and financial oversight.
• Familiarity with retail operations and customer experience standards.
• Knowledge of inventory management and visual merchandising principles.
• Experience in analyzing sales data and market trends.
• Ability to implement and ensure compliance with company standards and regulations.
• 5-10 years of relevant experience.

Required Skills

• Sales Strategies
• Marketing
• Customer Experience
• Team Leadership
• Performance Management
• Sales Data Analytics
• P&L Management
• Inventory Management
• Visual Merchandising

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia, with responsibilities covering the Riyadh region.

About the Role

Burjline Builders is seeking a General Manager to lead a marketing agency based in Riyadh, Saudi Arabia. This role requires a strategic leader with a strong background in the marketing or advertising industry, possessing significant business acumen and a proven record of driving growth and operational excellence. The General Manager will oversee the agency's operations, including strategic planning, financial management, team leadership, and client satisfaction, blending creative industry knowledge with commercial skills to ensure sustained success and profitability.

Key Responsibilities

• Develop and implement the agency's long-term strategic vision, business plans, and operational goals to drive sustainable growth.
• Assume full Profit & Loss (P&L) responsibility, overseeing budgeting, financial forecasting, and resource allocation to maximize profitability and ensure financial health.
• Lead and mentor a multidisciplinary team, fostering a collaborative, innovative, and high-performance work culture.
• Direct all day-to-day operations, ensuring seamless project delivery, exceptional quality of work, and optimal resource utilization.
• Drive business development initiatives by identifying new market opportunities, cultivating key client relationships, and leading high-level pitches.
• Serve as the senior point of contact for major clients, ensuring their needs are met and their expectations are exceeded to build lasting partnerships.
• Analyze market trends, competitor activities, and industry developments to keep the agency at the forefront of innovation and maintain a competitive edge.
• Establish and monitor key performance indicators (KPIs) across all departments to measure success and drive continuous improvement.

Qualifications and Requirements

• Proven experience in a senior leadership position, such as General Manager, Managing Director, or Head of Operations, within a marketing, creative, or advertising agency.
• A Bachelor's degree in Business Administration, Marketing, or a related discipline.
• Demonstrable success in driving business growth, acquiring new clients, and managing a profitable P&L.
• Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and manage a diverse team.
• Strong strategic thinking and problem-solving capabilities, with a deep understanding of the marketing and advertising landscape.
• Excellent financial literacy and commercial acumen.
• Experience working within the Saudi Arabian or wider GCC market is highly desirable.

Required Skills

• Strategic Planning
• Financial Management
• Team Leadership
• Client Satisfaction
• Business Acumen
• Business Development
• Market Trend Analysis
• Key Performance Indicators (KPIs)
• Leadership
• Communication
• Interpersonal Skills
• Problem-Solving
• Financial Literacy

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience. A competitive salary and comprehensive benefits package will be offered to the successful candidate, commensurate with their skills and experience.

About the Role

Jeeny, a mobile application focused on making daily commuting and transportation accessible, affordable, and flexible, is seeking a dynamic Planning & Performance Manager. This role is critical in enabling Jeeny's business teams to optimize decision-making, strategic planning, and performance management across all operational markets. Reporting directly to the CFO, the Planning & Performance Manager will lead a team of two analysts to drive efficiency and strategic alignment within the organization. The position involves overseeing end-to-end performance tracking, financial planning, and strategic reporting to ensure ridehailing operations function at peak efficiency, aligned with business objectives, while also fostering team growth.

Key Responsibilities

• Lead the development and management of quarterly and monthly budgets, including topline and bottom-line financial targets.
• Establish clear quarterly and monthly Key Performance Indicator (KPI) targets for business operations.
• Identify and analyze performance gaps against targets, collaborating with business teams to implement gap closure initiatives.
• Establish and maintain regular communication between business teams and leadership to monitor progress, including weekly performance calls and month-end retrospective meetings.
• Partner with business teams to facilitate informed decision-making on strategic and operational matters.
• Develop and maintain visibility of L0, L1, and L2 KPIs at appropriate frequencies for all business teams.
• Proactively track L1 and L2 KPIs to identify opportunities for improving L0 KPIs and overall operational performance.
• Develop business and financial models in response to ad-hoc requests from cross-functional stakeholders.
• Lead, mentor, and develop a team of strategy, planning, and performance analysts, setting objectives, managing performance, and cultivating a collaborative team culture.
• Collaborate cross-functionally with various departments to enhance overall operational efficiency and effectiveness.

Qualifications and Requirements

• Bachelor of Science (BSc) or Bachelor of Arts (BA) degree in Business Administration, Marketing, Finance, Data Analytics, or a closely related field. A Master of Science (MSc), Master of Arts (MA), or Master of Business Administration (MBA) is considered a strong asset.
• A minimum of 4 years of compulsory experience in Business Finance, Strategy, or Planning roles.
• Demonstrated experience in team management is a mandatory requirement.
• Strong presentation skills, capable of conveying complex information clearly and effectively.
• Fluent in written and spoken English.

Required Skills

• Expert proficiency in Microsoft Excel and PowerPoint.
• Skilled in utilizing data visualization software to present insights effectively.
• Strong expertise in automation and the application of Artificial Intelligence (AI) in business processes.
• Excellent written and verbal communication skills.
• Analytical mind with a strong aptitude for problem-solving.
• Proven ability to lead quarterly and monthly budget development.
• Capability to create quarterly and monthly KPI targets.
• Proficiency in outlining performance gaps and developing bridging initiatives with business teams.
• Experience in establishing communication cadences between business teams and leadership.
• Adept at partnering with business teams to support key decision-making.
• Skilled in creating visibility for L0, L1, and L2 KPIs.
• Ability to proactively identify opportunities for L0 KPI improvement through L1 and L2 KPI tracking.
• Experience in developing business and financial models for ad-hoc requests.
• Proven leadership and development skills for strategy, planning, and performance analysts.
• Strong capability in working cross-functionally to improve operational efficiency and effectiveness.

Work Environment and Location

This is a full-time position. The role is based in Riyadh, Jeddah, Medina, Dammam, or Al Khobar, Saudi Arabia. Jeeny offers an environment that encourages ownership and the pursuit of excellent outcomes, with opportunities for collaboration, learning, and skill expansion. Comprehensive health benefits and insurance coverage are provided, alongside flexible working hours to support work-life balance.

About the Role

AstroLabs is a leading organization focused on facilitating market entry for high-growth companies into Saudi Arabia and the UAE. We provide comprehensive growth services, including business setup, co-working spaces, and recruitment, in collaboration with government and private sector partners to support key regional sectors and industry digitization. Our Riyadh office is a central hub for our operations and hosts a significant portion of our workforce. As a Community Ops Coordinator, you will be the primary point of contact for AstroLabs members and visitors at the main reception, playing a crucial role in delivering excellent customer service, resolving member issues, identifying potential leads, and ensuring the smooth operational flow of our space. We are looking for a proactive and engaging individual who embodies our motto, "Make it Happen," and is eager to contribute to our dynamic environment.

Key Responsibilities

• Manage the effective operation of the front of house and daily space operations.
• Operate the front desk, ensuring all members, prospective members, and guests receive a warm and professional greeting.
• Assist members and visitors with inquiries via phone, email, online chat, and walk-ins, as well as with deliveries, appointments, and requests.
• Provide members with the necessary tools and support for a seamless experience.
• Respond to and follow up on inquiries about AstroLabs, escalating issues and connecting individuals to the appropriate internal teams.
• Capture leads from calls, chat, and walk-ins, ensuring accurate recording.
• Handle supply purchases and deliveries for AstroLabs, including all consumables such as pantry and office supplies.
• Coordinate with service providers (cleaning, internet, security, maintenance) to ensure all facilities are in working order.
• Conduct routine checks to ensure all resources (printers, shared spaces, meeting rooms) are operational and the space is consistently clean.
• Maintain a concern log to identify and resolve issues promptly.
• Provide basic technology support, including printer setup, meeting room bookings, and account creation.
• Receive, distribute, and manage mail and courier shipments.
• Track and maintain all physical assets, including electronics and other resources.
• Schedule Training Room bookings for meetups and events.
• Manage the schedule of team members to ensure the space is adequately manned and serviced at all times.
• Manage cleaning staff.
• Support AstroLabs members' requests in a timely manner and route out-of-scope requests to the relevant team members.
• Support the Community Manager in managing the logistics of community events and other functions, including room setup, AV requirements, and food/refreshments.

Qualifications and Requirements

• Clear and structured communication with fluency in both Arabic and English (written and spoken).
• A natural people person with a passion for interaction and support.
• A proactive approach to identifying and implementing improvements for efficiency and speed.
• Methodical and organized, with the ability to prioritize activities based on impact and optimize workflows.
• Strong attention to detail.
• Exceptional organizational skills with a proven ability to multitask effectively.
• Extroversion, drive, and enthusiasm, coupled with a serious "make it happen" attitude.
• Ability to act as a brand ambassador for AstroLabs, representing the business professionally and positively at all times.
• Proficiency with the Microsoft Office suite, particularly Excel, Word, and PowerPoint.
• Proficiency with Google Apps, including Drive, Sheets, Docs, and Forms.

Required Skills

• Communication
• Customer Service
• Organizational Skills
• Microsoft Office Suite
• Google Apps

Work Environment and Opportunity

This role is based in Riyadh, Saudi Arabia, and is a full-time position. It offers a chance to learn in a rapidly growing environment and contribute to Saudi Vision 2030. You will gain exposure to diverse teams, both locally and internationally, and work on programs aligned with future development. We provide a dynamic work environment where innovation and proactive actions are encouraged. You will have the opportunity to work closely with colleagues focused on driving impact and to grow, develop, and learn through collaboration and leadership opportunities.

About the Role

Talent Blueprint FZ LLC is seeking a Teams Services Manager to oversee the planning, coordination, and delivery of team-related services throughout a major tournament lifecycle. This role ensures participating teams receive a comprehensive operational experience, acting as a liaison between teams and various functional areas of the tournament. The Manager will be responsible for the implementation of all team service operations, including accommodation, transportation, training sites, arrivals, departures, and ongoing support.

This position requires close collaboration with internal departments, host city stakeholders, service providers, and participating teams. The successful candidate will ensure all team requirements are met in accordance with tournament standards and operational plans, contributing to the overall success of the event.

Key Responsibilities

• Support the development and implementation of the overall Team Services operational strategy and delivery plan.
• Act as the primary operational liaison for assigned participating teams throughout tournament preparation and delivery phases.
• Coordinate team accommodation, transportation, training site operations, venue access, accreditation support, and logistical requirements.
• Manage team arrivals, departures, and onboarding processes, ensuring a smooth operational experience.
• Coordinate team site inspections, familiarization visits, and pre-tournament operational planning activities.
• Work closely with Accommodation, Transport, Competition, Security, Accreditation, Medical, Venue Operations, and Protocol teams to ensure integrated service delivery.
• Develop and maintain team operational manuals, schedules, briefing materials, and communication plans.
• Monitor team requirements and resolve operational issues efficiently and proactively.
• Support the planning and delivery of team workshops, briefings, and tournament information sessions.
• Coordinate service providers and operational partners involved in team-related activities.
• Manage operational reporting, risk assessments, issue tracking, and post-event evaluations.
• Ensure all team services are delivered in accordance with tournament regulations, service level agreements, and operational standards.
• Contribute to contingency planning and incident management processes affecting participating teams.

Qualifications and Requirements

• Bachelor's Degree in Sports Management, Event Management, Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in team services, tournament operations, event operations, sports management, hospitality, or client services.
• Proven experience managing multiple stakeholders and operational workstreams simultaneously.
• Ability to work effectively in a fast-paced, high-pressure event environment.
• Fluent in English.

Skills and Experience

• Team Services
• Tournament Operations
• Event Operations
• Sports Management
• Hospitality
• Client Services
• Logistics Coordination
• Stakeholder Management
• Event Delivery
• Excellent Communication skills
• Strong Planning abilities
• Exceptional Organizational Skills

Additional Information

This is a contract position with Talent Blueprint FZ LLC, based in Riyadh, Saudi Arabia. The contract duration is from 1 July 2026 to 28 February 2027. Experience working on major sporting events, international tournaments, or large-scale events is highly desirable. A strong understanding of team operations, logistics coordination, stakeholder management, and event delivery is essential. Arabic language proficiency is advantageous. Preferred experience includes working on international football tournaments, major sporting events, multi-sport games, or elite team environments, as well as supporting national teams, professional sports teams, federations, clubs, or international delegations. Knowledge of tournament operations, team logistics, accreditation, accommodation, and transport planning is beneficial. Experience managing team liaison programs or client-facing event services, and familiarity with event-time operations centers, venue operations, and stakeholder coordination frameworks are considered a plus.

About the Role

Qatar Airways is seeking a Cargo Freighter Operations Officer to join its Cargo Operations team in Riyadh, Kingdom of Saudi Arabia. This full-time position is crucial for ensuring the smooth and efficient operation of freighter services within the region.

Key Responsibilities

• Ensure the smooth and efficient execution of all cargo operational functions related to freighter operations.
• Oversee the safe and compliant building of all Unit Load Devices (ULDs), ensuring Ground Handling Agents (GHAs) adhere to Qatar Airways standards, with personal oversight of all freighter pallets on freighter flights.
• Facilitate effective communication between the Sales department and GHAs, ensuring accurate booking priorities, clear Freighter Bill of Lading (FBL) instructions, correct handling of special cargo, and timely pre-alerts.
• Prioritize the commercial maximization of flight loads and ensure no unnecessary mix loading is sent to the hub.
• Understand the operational interface with the hub and proactively resolve potential issues before flight departure.
• Direct staff and GHAs to achieve high service standards and optimize space and payload utilization through effective coordination.
• Maintain freighter on-time performance and ensure ground operations do not cause delays.
• Implement, establish, and monitor Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) with GHAs in the region to ensure smooth cargo operations.
• Minimize discrepancies and non-conformances to reduce claims and penalties, thereby improving customer satisfaction and reducing carrier liability.
• Supervise overall cargo operations activities related to passenger flights operating at the station.
• Ensure compliance with all relevant safety, security, quality, and environmental management policies, procedures, and controls.

Qualifications and Requirements

• A Bachelor's Degree or equivalent qualification.
• A minimum of 3 years of experience in the airline or airfreight industry.
• Demonstrated knowledge of air cargo operations.
• Familiarity with regulations concerning dangerous goods, live animals, and perishable cargo.
• A very good command of both written and spoken English.

Required Skills

• Cargo Operations
• Dangerous Goods handling
• Live Animal Regulations
• Perishable Cargo handling
• IATA Regulations
• Safety Management
• Security Management
• Quality Management
• Environmental Management

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in the airline or airfreight industry, with a strong understanding of air cargo operations and relevant regulations.

About the Role

DirectFN, a provider of Financial Technology software and Content for the Capital Market Industry, now part of Saudi Tadawul Group / WAMID, is seeking a Sales Operations Specialist to join their team in Riyadh, Saudi Arabia. This role is designed to enhance the efficiency and effectiveness of the sales organization by optimizing sales processes, managing the CRM system, and providing critical data analysis to support revenue growth. The Sales Operations Specialist will collaborate with Sales, Marketing, Finance, and Product teams to ensure the sales team has the necessary tools, data, and streamlined processes to meet and exceed their targets.

This full-time position offers an opportunity to contribute significantly to the sales function within a prominent financial technology company, supporting its delivery of innovative solutions to financial institutions and individuals.

Key Responsibilities

• Design, implement, and refine sales processes to improve team efficiency and reduce friction throughout the sales cycle.
• Identify and address bottlenecks within the sales pipeline to streamline workflows and enhance conversion rates.
• Manage and maintain the CRM system, ensuring data integrity, proper usage, and consistent adoption by the sales team.
• Develop and manage CRM dashboards, reports, and workflows to provide real-time visibility into sales performance.
• Analyze sales data to identify key trends, forecast revenue, and provide actionable insights to sales leadership for strategic decision-making.
• Prepare regular sales performance reports, pipeline reviews, and KPI dashboards for various stakeholders.
• Support the design and administration of territory assignments and sales quota planning in alignment with business objectives.
• Track quota attainment and promptly report any risks or opportunities to sales leadership.
• Collaborate with marketing and product teams to develop and maintain sales collateral, playbooks, and training materials.
• Onboard new sales team members by providing training on relevant tools, processes, and reporting systems.
• Administer and track sales incentive compensation plans, ensuring accuracy and timely communication.
• Liaise with the Finance department to reconcile commissions and resolve discrepancies.
• Act as a liaison between the sales team and other departments, including Marketing, Finance, and Product, to ensure alignment.
• Participate in strategic planning initiatives and contribute operational insights to enhance overall business performance.

Qualifications and Requirements

• A Bachelor's degree in Business Administration, Finance, or a related field is preferred.
• A minimum of 3 years of experience in sales operations, business operations, or a comparable analytical role, with a preference for experience in the fintech or SaaS industry.
• Demonstrated strong analytical skills with the ability to analyze complex data sets, identify patterns, and translate findings into clear, actionable recommendations.
• Hands-on experience with CRM platforms, with Salesforce being preferred, including proficiency in administration, reporting, and workflow automation.
• Excellent verbal and written communication skills, with the ability to articulate data and insights clearly to both technical and non-technical audiences.
• A high level of attention to detail and accuracy in data management, reporting, and process documentation.

Required Skills

• Sales Process Optimization
• CRM Management
• Sales Analytics & Reporting
• Territory & Quota Management
• Sales Enablement
• Compensation & Incentive Tracking
• Cross-Functional Collaboration
• Salesforce
• Data Analysis
• Communication
• Attention to Detail
• Tableau
• Power BI
• Project Management

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within the IT Services and IT Consulting industry. The required experience for this position is between 2-5 years.

About the Role

AtkinsRéalis is seeking a System Admin AFC Level 4 to join our team in Riyadh, Saudi Arabia. This senior technical role requires a professional with over 10 years of dedicated experience in the operation and maintenance of Automated Fare Collection (AFC) and Central Clearing House (CCH) systems. The successful candidate will be responsible for overseeing AFC operations at both employer and operator levels, ensuring the reliability and efficiency of these critical systems.

Key Responsibilities

• Operate and maintain AFC and Central Clearing House systems at the employer level, leveraging a minimum of 10 years of technical experience.
• Manage AFC systems at the operator level (AFMC).
• Handle and discuss AFC fault reports and AFC-related customer complaints, such as refunds, with the AFC Contractor.
• Test and release new software in the Test & Development Center, including ITS interfaces.
• Configure system settings and administer access rights within the AFC system in alignment with RCRC (or Client, as applicable).
• Supervise CSC stocks for Service and Maintenance, aligning with Contract Administration and Finance teams.
• Administer cards, including managing blacklists, bulk sales, new versions, and new fares.
• Manage interfaces to third-party systems, such as AFC mobile applications, ERP, banks, PSPs, and customer call centers.

Required Qualifications

• A minimum of 10 years of technical experience in the operation and maintenance of AFC and Central Clearing House systems.
• Demonstrated experience with Central Clearing House systems.
• Proficiency in handling AFC systems and their interfaces with third-party systems, including AFC mobile applications, ERP, banks, PSPs, and customer call centers.
• Proven ability to analyze AFC fault reports and AFC-related customer complaints, and coordinate effectively with the AFC Contractor.
• Experience in testing and releasing new software in a Test & Development Center, including ITS interfaces.
• Capability to configure system settings and administer access rights within the AFC system, aligning with client requirements.
• Experience in supervising stocks for Service and Maintenance and coordinating with Contract Administration and Finance teams.
• Proficiency in administering cards, including managing blacklists, bulk sales, new versions, and new fares.

Essential Skills

• AFC systems operation and maintenance
• Central Clearing House systems operation and maintenance
• Fault report handling and analysis
• Customer complaint management
• Software testing and deployment
• System configuration and administration
• Access rights administration
• Stock supervision and management
• Card administration (blacklists, bulk sales, versions, fares)
• Coordination with finance and contract teams
• Interface management with third-party systems

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

TalentHUB is seeking an experienced Production Manager to join a leading Saudi sweets and bakery brand in Riyadh, Saudi Arabia. This is a full-time, on-site position within a high-volume production kitchen serving a multi-branch retail network. The role requires a deep, hands-on understanding of professional pastry and chocolate production, encompassing recipe execution, new product development, team leadership, food safety, and cost control. This position is not suitable for individuals with backgrounds solely in home baking, single-shop production, or hotel banquet pastry without significant daily volume responsibility.

The successful candidate will be a seasoned professional with expertise in commercial-scale pastry and chocolate production. Responsibilities include ensuring consistent taste and appearance across all batches, troubleshooting production challenges, and leading a production team to achieve high standards.

Key Responsibilities

• Oversee the entire pastry and chocolate production line, ensuring daily output, precise recipe execution, and consistent final product quality.
• Lead, mentor, and develop the production team through effective task allocation, technical training, and performance management.
• Manage all aspects of chocolate production, including tempering, creating fillings, developing pralines and bonbons, molding, packaging, and storage.
• Drive innovation by developing new pastry and chocolate products aligned with brand identity and market trends.
• Plan daily production volumes accurately based on sales forecasts and branch orders, focusing on waste minimization.
• Strictly enforce HACCP, food safety, and hygiene standards across the production floor.
• Manage raw material inventory, coordinate with suppliers, and optimize ordering cycles.
• Ensure the proper operation, maintenance, and calibration of all production equipment.
• Collaborate with operations and finance departments to implement cost control measures, accurately cost recipes, and achieve production efficiency targets.

Qualifications and Requirements

• A minimum of 5 years of hands-on production experience specifically in professional pastry and chocolate is mandatory.
• Demonstrated mastery of chocolate tempering techniques, praline and bonbon production, and decorative finishing.
• Advanced working experience in producing mousse, tarts, cakes, and entremets at commercial volumes.
• A proven track record of successfully leading a production team within a high-volume bakery, patisserie, or sweets brand environment.
• Working knowledge of HACCP principles, food safety standards, and relevant Saudi food regulatory requirements.
• A strong understanding of recipe costing, yield management, and effective waste control strategies.
• Hands-on familiarity with commercial pastry and chocolate production equipment.
• A formal culinary or pastry certification from a recognized institution (*, Le Cordon Bleu, Valrhona, Callebaut Academy, or equivalent) is considered a strong advantage.
• Working knowledge of English is required for vendor and brand communication; proficiency in Arabic is a strong advantage, particularly for team interaction.
• Must be based in or willing to relocate to Riyadh.

Required Skills

• Pastry Production
• Chocolate Production
• Recipe Execution
• New Product Development
• Team Leadership
• Food Safety
• Cost Control
• Chocolate Tempering
• Praline Production
• Bonbon Production
• Mousse Production
• Tart Production
• Cake Production
• Entremet Production
• HACCP
• Hygiene Standards
• Inventory Management
• Supplier Coordination
• Production Equipment Maintenance
• Recipe Costing
• Production Efficiency
• English Communication

Work Environment

This is a full-time, on-site position located in Riyadh, Saudi Arabia. The role operates within a high-volume production kitchen environment.

About the Role

DHL Global Forwarding, Freight (DGFF) is seeking a dedicated AFR Ops Specialist to join its team in Riyadh, Saudi Arabia. As a specialist in air, ocean, and road freight within DHL Group, the company provides cross-border express shipping and end-to-end logistics solutions globally. This role is instrumental in developing and administering air freight operations plans and processes to ensure the seamless flow of goods and information across customer supply chains. The AFR Ops Specialist will proactively engage with customers, manage shipments against expectations, and uphold business strategy and objectives in line with corporate guidelines and policies.

Key Responsibilities

• Serve as the primary point of contact for customers regarding shipment information, incident and complaint management, ad hoc pricing, and claims.
• Ensure accurate capture of costs and revenues against customer profiles and resolve operational issues.
• Administer shipment-level activities, including receipt of customer bookings, management of documentation, and related transport processes.
• Ensure shipment management aligns with customer service commitments.
• Track, record, analyze, and improve operational irregularities and exceptions.
• Maintain high shipment data quality.
• Implement necessary regulatory compliance procedures for all shipments.
• Route and assign shipments to relevant consolidations to meet service commitments and maximize profitability.
• Identify critical shipments and new business opportunities requiring extra support.
• Respond to customer queries, prepare operational information for customer visits, and participate in these visits.
• Execute tasks and activities while adhering to resource management and productivity guidelines.
• Prepare invoices, debit notes, credit notes, and supporting documentation, ensuring timeliness and accuracy.
• Investigate and support invoice disputes.
• Resolve recurring issues and suggest process enhancements for increased effectiveness and efficiency.
• Resolve performance issues with suppliers and propose solutions for improvement.
• Provide functional guidance, advice, or training to less experienced personnel.
• Utilize industry sector or logistics specialist expertise in daily work.
• Connect with and influence other specialist departments and third parties, such as external service providers.
• Convince others to accept new concepts, practices, and approaches.
• Build strong, trusting cross-functional relationships with DHL managers.
• Understand customer and key stakeholder interests and concerns, and advise accordingly.
• Provide technical guidance to line managers and employees.

Qualifications and Requirements

• Bachelor's Degree or equivalent experience/qualification.
• More than 4 years of relevant experience.
• 5-10 years of experience is required for this role.

Required Skills

• Customer Service
• Supply Chain Management
• Logistics
• Problem Solving
• Data Quality
• Regulatory Compliance
• Process Improvement

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within the Riyadh Region. DHL Group is a leading logistics provider operating in over 220 countries and territories. The company is committed to fostering a positive work environment and encouraging personal and professional development. DHL Global Forwarding is an equal opportunity employer.

About the Role

BD, a global leader in medical technology, is seeking a highly experienced and strategic Regional Head of Operations & Market Enablement – META to join our team in Riyadh, Saudi Arabia. This role is responsible for managing supply chain execution and performance across the Middle East, Turkey, and Africa (META) region. The objective is to ensure reliable service, resilient supply, compliance, and cost efficiency within a dynamic and complex environment. You will lead regional supply chain and customer service teams, acting as a key enabler of BD’s Integrated Business Planning (IBP) process through collaboration with EMEA Planning, Commercial, Finance, Quality, and Global Supply Chain functions. While planning ownership resides with EMEA Planning, this role is accountable for ensuring robust regional inputs, disciplined execution of approved plans, and strong feedback loops. You will also drive the deployment of BD Excellence, transform go-to-market strategies, and build capabilities aligned with BD’s global operating model. BD's purpose, "Advancing the world of health™," is achieved through transforming possibilities into tangible solutions via innovative and efficient operations.

Key Responsibilities

• Drive META regional supply chain performance across key metrics including On-Time Shipment (OTS), On-Time In-Full (OTIF), service reliability, inventory health, cost-to-serve, and compliance.
• Lead, develop, and mentor regional supply chain teams covering customer service, order management, logistics, distribution, and operational execution.
• Serve as the senior supply chain point of contact for critical customer issues, market disruptions, and geopolitical risks within the region.
• Ensure clear accountability, foster talent development, and maintain succession readiness within the META supply chain organization.
• Act as the primary regional interface to EMEA Planning for demand, supply, and scenario alignment, ensuring high-quality regional inputs into the IBP process.
• Provide crucial regional insights, including market intelligence, demand signals, supply constraints, regulatory or logistics risks, inventory strategies, and working capital trade-offs, with a focus on improving forecast accuracy.
• Drive disciplined execution of IBP-approved plans within the region, managing service levels, inventory deployment, and allocation decisions.
• Deliver structured feedback to the Planning organization on execution gaps, biases, and assumptions to enhance IBP maturity.
• Partner with Commercial leadership to enable growth, support tenders, manage new product launches, and oversee strategic accounts by ensuring supply feasibility and realistic service commitments.
• Embed customer-centric supply chain practices, including proactive communication during periods of constraint or disruption.
• Support Strategic Account Management (SAM) and distributor models by establishing clear supply chain rules of engagement in line with BD standards.
• Drive structured collaboration with Commercial to translate go-to-market (GTM) priorities into effective service, inventory, and logistics strategies, including segmentation where necessary.
• Lead end-to-end logistics and GTM transformation initiatives across META, focusing on network design, 3PL orchestration, and market access acceleration.
• Build and implement fit-for-purpose 3PL distribution networks in priority growth markets, ensuring compliance with local regulations while optimizing cost, service, and scalability.
• Coordinate system, process, and master-data implementations related to 3PL operations, including Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and integration with ERP/Control Tower.
• Facilitate the transition from fragmented or distributor-led logistics models to structured, BD-controlled ecosystems to improve visibility, inventory positioning, and service reliability.
• Drive last-mile and customer delivery excellence, aligning with commercial GTM strategies and channel evolution.
• Establish robust governance, performance management, and partner integration models with logistics providers.
• Own the performance of regional logistics, distribution, and 3PL partnerships, monitoring scorecard performance against Service Level Agreements (SLAs).
• Drive resilience against supply chain disruptions, including port congestion, customs delays, and geopolitical instability.
• Lead regional network improvements and footprint optimization in alignment with global strategy.
• Ensure trade compliance and product integrity standards are met across all META markets.
• Drive improvements in inventory turns, reduction of Excess and Obsolete (E&O) inventory, and working capital, aligned with IBP outcomes.
• Balance service levels, risk mitigation, and cost-effectiveness in constrained and emerging market environments.
• Lead regional efficiency and cost competitiveness initiatives, including value engineering in logistics and distribution.
• Champion BD Excellence as the operating system for META Supply Chain, deploying Lean methodologies, problem-solving techniques, and performance management disciplines.
• Establish end-to-end visibility and performance management across internal teams and 3PL partners through standardized metrics, governance cadences, and digital enablement.
• Partner with Quality and Regulatory Affairs to ensure compliance while enabling speed and flexibility.
• Own trade compliance and import/export execution across META, including broker governance, customs performance, and adherence to local country requirements.
• Proactively identify and mitigate supply risks related to regulatory changes, product transitions, or market access constraints.
• Lead crisis management and recovery efforts during material supply disruptions.
• Act as a trusted thought partner to Regional Leadership Teams and EMEA/Global Supply Chain leadership.
• Lead with transparency, resilience, and decisiveness in sophisticated and ambiguous conditions.
• Role-model BD values, ethics, and a One-BD approach across functions and geographies.
• Build strong cross-functional followership without formal authority in a matrix environment.

Qualifications and Requirements

• A minimum of 15 years of progressive supply chain leadership experience in sophisticated, regulated environments, with a preference for MedTech, Pharma, or Healthcare industries.
• Demonstrated experience leading multi-country, culturally diverse regions, including experience with emerging markets.
• A strong background in logistics and end-to-end supply chain execution.
• Proven track record in transformation, standardization, and change leadership within matrix organizations.
• Experience working with mature Integrated Business Planning (IBP) / Sales and Operations Planning (S&OP) operating models.
• Direct experience deploying Lean or BD Excellence-type methodologies.
• Fluency in the Arabic language is a mandatory requirement for this role.

Required Skills

• Supply Chain Execution
• Service Reliability
• Resilient Supply Chain Management
• Compliance Management
• Cost Efficiency Optimization
• Integrated Business Planning (IBP)
• Customer Service Operations
• Order Management
• Logistics and Distribution Management
• Operational Execution
• Market Intelligence Gathering
• Demand Signal Analysis
• Supply Constraint Identification
• Regulatory Risk Assessment
• Inventory Strategy Development
• Working Capital Management
• Forecast Accuracy Improvement
• Tender Management Support
• New Product Launch Support
• Strategic Account Management
• Customer-Centric Supply Chain Practices
• Go-to-Market (GTM) Transformation
• Network Design and Optimization
• 3PL Orchestration and Management
• Market Access Acceleration
• Warehouse Management System (WMS) Proficiency
• Transportation Management System (TMS) Proficiency
• ERP Integration
• Control Tower Integration
• Last-Mile Delivery Excellence
• Performance Management Systems
• Partner Integration Strategies
• Inventory Turns Improvement
• E&O Reduction
• Value Engineering in Logistics
• BD Excellence Deployment
• Lean Methodologies
• Problem-Solving Skills
• End-to-End Visibility Implementation
• Digital Enablement in Supply Chain
• Quality Assurance Principles
• Regulatory Affairs Collaboration
• Trade Compliance and Import/Export Execution
• Broker Governance
• Customs Performance Management
• Crisis Management and Recovery
• Supply Risk Mitigation Strategies
• Critical Thinking
• Execution Rigor
• Comfort Operating in Ambiguity and Volatility
• Ability to Influence Without Direct Authority
• Customer Centricity
• Data-Driven Decision Making
• People Leadership and Talent Development

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia, with the primary work location at the Centria Office Building. BD prioritizes on-site collaboration to foster creativity, innovation, and effective problem-solving. For most roles, a minimum of 4 days of in-office presence per week is required to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements as indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Join BD to find purpose in the possibilities, and discover a culture where you can learn, grow, and thrive. To learn more about BD, visit https://************

About the Role

The Zakat, Tax and Customs Authority (ZATCA) is seeking an experienced Systems / Database Lead Engineer to join its team in Riyadh, Saudi Arabia. This full-time position involves developing solutions for complex challenges, addressing escalated issues from junior team members, and ensuring the efficient operation of ZATCA's IT systems and databases. The role is central to drafting operational guidelines, leading installations and upgrades, and troubleshooting critical incidents.

As a lead engineer, you will work with general direction, analyzing situations to understand and resolve issues. The primary focus will be on maintaining optimal system performance, implementing necessary maintenance activities, and ensuring all IT systems and databases operate efficiently and securely. You will also contribute to the development and implementation of IT strategies and standards within ZATCA.

Key Responsibilities

• Assess ZATCA's current systems and database operational model, identifying gaps and challenges to define areas for improvement and staying informed of the latest trends and standards in IT systems and database operations.
• Gather business needs, oversee the development of database designs, and review and finalize database capacity plans to ensure alignment with project plans.
• Collect necessary operational inputs and perform daily operations of ZATCA systems and databases to maintain the highest operational performance.
• Oversee all daily work activities related to systems and database operations, assessing the feasibility of automation and building scripts to automate daily operations where possible.
• Develop maintenance implementation plans based on technical needs and implement necessary maintenance activities in coordination with all relevant stakeholders to ensure optimal system performance.
• Receive and review change requests related to IT systems and databases, monitoring their implementation to ensure timely handling.
• Receive and prioritize systems/database incidents and escalated tickets, ensuring that troubleshooting and technical support activities are conducted promptly and according to business priorities.
• Monitor and assess the performance, health, and safety of IT systems and databases, recommending performance and hardware improvements to meet business objectives and required quality standards.
• Review Systems and Database Operations performance reports, analyze actual performance against set KPIs, and implement necessary actions to improve operations performance.
• Follow all relevant policies, processes, and standard operating procedures to ensure work is carried out in a controlled and consistent manner.
• Assist in solving escalated problems and provide necessary support to junior team members to ensure efficient work execution.
• Escalate complex problems to the relevant personnel to ensure proper closure of cases/issues.
• Train junior staff on various job activities to ensure knowledge transfer, when applicable.
• Provide clear direction, prioritize tasks, assign and delegate responsibilities, and monitor the workflow of subordinates/junior staff.
• Support junior staff or direct reports in executing their duties according to set policies and processes.
• Perform other duties as requested.

Qualifications and Requirements

• A Bachelor’s degree in Computer Science, Information Technology, or an equivalent qualification is required.
• A minimum of 4 years of relevant experience is required.

Required Skills

• Proficiency in Infrastructure Management.
• Developing skills in Collaboration and Communication.
• Proficiency in IT Operations Management.
• Proficiency in Professionalism.
• Proficiency in IT Compliance.
• Proficiency in Results Orientation.
• Advanced skills in Database Design and Operations.
• Proficiency in Solving IT Incidents and Problems.
• Proficiency in Customer Focus.
• Developing skills in Enablement of Change and Innovation.
• Proficiency in Information Systems Knowledge.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within the Zakat, Tax and Customs Authority.

About the Role

Riyad Bank is seeking a Head of Cards Operation Section to lead and manage all aspects of credit and debit card operations. This role involves overseeing processing, fraud control, chargebacks, and card production to ensure consistent quality and decision-making aligned with the bank's policies and objectives. The Head of Cards Operation Section will be instrumental in formulating and implementing the bank's cards strategy, driving innovation, and ensuring operational excellence across all card products, including credit, debit, prepaid, and acquiring services. This position is based in Riyadh, Saudi Arabia, and offers a full-time opportunity.

Key Responsibilities

• Oversee credit and debit card operations, including processing, fraud control, chargebacks, and card production, ensuring quality and adherence to bank policies.
• Manage the entire cards function and operations, contributing to and leading the implementation of the cards strategy in line with the bank's vision and mission.
• Direct the formulation and evaluation of plans and projects for credit cards, debit cards, prepaid cards, and acquiring services.
• Ensure Cards Operations business adopts cutting-edge innovation and technology.
• Contribute to the development of divisional strategy and ensure its translation and alignment within the departmental strategy.
• Recommend improvements to departmental policy and direct the implementation of procedures and controls for all Credit Card and Debit Card Operations activities.
• Prepare and recommend the Cards Operations department budget, monitoring financial performance against budgets.
• Manage the day-to-day operations of the Cards Operations department, ensuring work processes are implemented as designed and comply with established policies and procedures.
• Ensure adherence to the credit policy and maintain consistent decisions within the credit decision area.
• Manage the performance of cards operations for processing, fraud, chargebacks, and card production to protect the bank and align with agreed-upon SLAs.
• Oversee coordination with retail banking for operational testing of new products in collaboration with external parties.
• Manage all card back-office operations, ensuring efficiency and adherence to pre-agreed standards.
• Ensure error-free processing for all types of transactions.
• Manage relationships with external parties such as MasterCard and Visa concerning disputes, chargebacks, authorization, fraud, and settlement.
• Ensure card operations comply with external parties' compliance rules and guidelines.
• Oversee the processing of card-related entries, including chargebacks, claims, and settlements, ensuring adherence to applicable regulations and bank policies.
• Ensure all card issues requiring immediate action are resolved in a timely manner.
• Closely monitor suspicious transactions and frauds, taking immediate action and escalating to relevant parties.
• Lead the development of cards production processes.
• Manage and enhance the credit card purge process and other operations aimed at cost reduction.
• Collaborate with support, MIS, and external vendors to enhance systems according to consumer finance requirements.
• Ensure effective collaboration with other functions on all business initiatives, new projects, and product launches.
• Assess the impact of changes on people, processes, and systems, and develop communication and awareness initiatives.
• Supervise the preparation of timely and accurate reports to meet Riyadh Bank and departmental requirements.
• Represent the function and actively contribute in various committees and meetings, both internal and external.
• Ensure all staff have clear objectives, regular performance feedback, formal annual appraisals, and individual development plans, with a focus on developing talented Saudi national staff.
• Facilitate the employment, training, and development of Saudi nationals within the organization.

Qualifications and Requirements

• Bachelor's degree in Finance or Business Administration.
• 6-8 years of relevant experience in credit card and consumer finance operations within financial institutions.
• A minimum of 3 years in positions of progressively increasing managerial responsibility.
• Advanced proficiency in English.

Technical Knowledge Areas

• Understanding of the bank's strategy, objectives, products, and services.
• Knowledge of the operations, products, and services of banks and financial institutions.
• Knowledge of the Kingdom of Saudi Arabia banking environment.
• Knowledge of SAMA regulations.
• In-depth knowledge of Credit Card Operations.
• Knowledge of Visa/MasterCard Regulations.
• Knowledge of Bank Credit Risk Policy Manual.
• Knowledge of Retail Banking data security policies and compliance.

Required Skills

• Credit Card Operations
• Debit Card Operations
• Fraud Control
• Chargebacks Management
• Card Production
• Strategy Development
• Policy and Procedure Implementation
• Budget Management
• Day-to-day Operations Management
• Relationship Management (External Parties)
• Change Management
• Reporting
• People Management
• Visa/MasterCard Regulations
• SAMA Regulations
• Bank Credit Risk Policy
• Retail Banking Data Security
• Communication
• Leadership

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

SAB is seeking a skilled and experienced Reconciliation Center of Excellence Manager to join its Finance department in Riyadh, Saudi Arabia. This full-time position is essential for ensuring the accuracy, timeliness, and integrity of all financial reconciliations across the company. The role involves establishing robust reconciliation policies and processes, overseeing daily operations, and driving continuous improvement initiatives. This is an opportunity to lead a critical finance function, contributing to the company's financial health and compliance, and ensuring alignment with regulatory expectations, including those from SAMA.

Key Responsibilities

• Supervise the overall reconciliation function, ensuring accuracy and timeliness across all company accounts.
• Establish and maintain comprehensive reconciliation policies, processes, and escalation standards.
• Oversee daily, weekly, and monthly reconciliations for high-impact company accounts.
• Support the review and approval of reconciliations, and monitor aging items to ensure prompt issue resolution.
• Ensure that Service Level Agreements (SLAs) and quality targets for reconciliations are consistently achieved.
• Coordinate with Finance, Risk, and Audit teams for control reviews and exception reporting.
• Introduce process improvements and automation initiatives, leveraging systems such as SAP or similar platforms.
• Prepare management reports and dashboards to track and communicate reconciliation performance.
• Ensure alignment with SAMA control and financial reporting expectations.
• Contribute to process improvement and automation activities within the reconciliation function.
• Maintain proper documentation and audit trails for all reconciliation activities.
• Track key performance indicators including review accuracy rate (%), exception closure turnaround time, and the number of recurring discrepancies identified.
• Monitor SLA adherence for all reviewed reconciliations.
• Ensure that bank procedures on General Ledger (GL) controls are appropriately aligned with Group best practices.
• Perform quality checks on GL data to ensure the accuracy and consistency of certification by the line of business.
• Manage and monitor daily HUB and GL exceptions for escalation and resolution, providing technical assistance and guidance to other departments to ensure accuracy in the process.
• Manage the maintenance of GL, Interest, HUB, and ALF (Automated Ledger Feed) data.
• Supervise monthly GL accounts certification closing activities in line with internally developed requirements.
• Monitor and maintain the GL ownership tree with approval authorities as per SAB standards.
• Liaise with internal and external auditors to ensure accounts are prepared in a legally compliant manner.
• Coordinate the successful implementation of auditors' recommendations and report progress to management.
• Manage the department to review and identify Risk Control Analysis (RCA) to ensure proper coverage of all critical activities in line with internal control compliance.
• Generate requisite reports (weekly, monthly, ad-hoc) and ensure timely submission to facilitate decision-making.
• Generate reports on discrepancies and anomalies highlighted in the accounting cycle through ledger maintenance.
• Participate in developing plans, systems, and internal processes as required to govern all aspects of the general ledger function per SAB's established policies.
• Undertake other ad-hoc tasks to strengthen the internal control of the finance department.

Qualifications and Requirements

• Bachelor's degree in Accounting, Finance, or Business Administration.
• 3-5 years of experience in accounting, reconciliation, or financial control.
• A minimum of 2 years in a supervisory or managerial reconciliation role.
• Prior working experience on Oracle, Excel, or custom reconciliation software.
• Solid understanding of reconciliation principles and financial controls.
• Familiarity with IFRS/SOCPA and regulatory compliance in Saudi Arabia.
• Familiarity with banking products and services.
• Holding a professional certification in Accountancy is highly preferable.

Required Skills

• Reconciliation
• Financial Controls
• SAP
• Oracle
• Excel
• IFRS
• SOCPA
• Regulatory Compliance
• Banking Products and Services

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

REEF GROUP is seeking a proactive and detail-oriented E-Commerce Supervisor to oversee the daily operations of their e-commerce platform. This role is crucial for ensuring the efficient execution of all operational activities, including managing product listings, maintaining inventory accuracy, streamlining order processing, and tracking shipments, with a continuous focus on enhancing the user experience. The E-Commerce Supervisor will collaborate closely with warehouse, marketing, customer support, and technical teams to uphold operational excellence and drive sales growth across the platform. The position emphasizes ensuring platform readiness, monitoring operational performance, resolving issues, and supporting continuous improvement initiatives to boost overall efficiency and customer satisfaction.

Key Responsibilities

• Supervise the daily operations of the e-commerce platform, ensuring full readiness for sales by managing product availability, content accuracy, pricing, and promotions.
• Monitor platform performance to guarantee smooth order processing, efficient payment flow, and accurate tracking.
• Oversee the upload of products, ensuring accurate product information, descriptions, and images that align with brand standards.
• Continuously monitor online inventory levels and ensure their alignment with warehouse stock and internal systems.
• Supervise the entire order lifecycle from placement through to delivery, promptly resolving any delays or operational issues.
• Coordinate with warehouses to ensure timely order fulfillment and efficiently handle returns or stock shortages.
• Monitor and resolve issues related to payment gateways, shipping, and technical operations in collaboration with relevant partners and internal teams.
• Ensure operational stability and minimize errors across orders, payments, and logistics.
• Analyze user behavior on the platform and review product pages and offers to identify opportunities for improvement.
• Track best-selling and slow-moving products, recommending operational actions to support sales performance.
• Coordinate with marketing teams to ensure the platform is ready for campaigns, promotions, and seasonal activities.
• Work closely with customer support to resolve customer complaints within target timelines.
• Prepare weekly reports detailing orders, inventory, sales performance, and operational issues.
• Support ongoing improvement initiatives and ensure adherence to e-commerce policies and procedures.
• Document operational processes to ensure consistency and continuity.

Qualifications and Requirements

• Diploma or Bachelor’s degree in E-Commerce, Business Administration, Information Systems, or a related field.
• 4 to 6 years of relevant experience in e-commerce operations.
• Strong ability to manage daily operations and lead small teams.
• Proficiency in analyzing store data and resolving operational issues.
• Experience in managing products and online inventory with high accuracy.
• Good understanding of payment integration, shipping processes, and order tracking.
• Ability to enhance user experience through performance monitoring and optimization.
• Strong communication skills to effectively coordinate with cross-functional teams.
• Proficiency in both Arabic and English languages.

Relevant Skills

• E-commerce Operations
• Product Listings Management
• Inventory Accuracy
• Order Processing
• Shipment Tracking
• User Experience Improvement
• Operational Excellence
• Sales Growth
• Platform Readiness
• Operational Performance Monitoring
• Issue Resolution
• Continuous Improvement
• Product Uploads
• Brand Standards Alignment
• Warehouse Coordination
• Order Lifecycle Management
• Returns Management
• Payment Gateway Issues
• Shipping Processes
• Technical Operations
• Operational Stability
• User Behavior Analysis
• Sales Performance Analysis
• Cross-functional Collaboration
• Campaign Readiness
• Customer Support Coordination
• Reporting
• E-commerce Policies and Procedures
• Operational Process Documentation
• Data Analysis
• Team Leadership
• Communication
• Platform Management
• Order Management Systems (OMS)
• Inventory Management Systems
• User Experience Optimization
• ERP Systems
• Digital Analytics

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires experience ranging from 4 to 10 years in e-commerce operations, with the detailed requirements specifying 4-6 years, and the broader context suggesting 5-10 years of experience within this range.