Full-time Marketing Specialist Jobs for Students in Riyadh

About the Role

DELHAM is seeking a motivated and detail-oriented Junior Social Media and Customer Service Specialist to join our team in Riyadh. This role offers an opportunity for individuals with 0-2 years of experience, including fresh graduates, to develop their careers in a dynamic environment. The position involves creative content responsibilities and direct customer interaction, contributing to both the brand's online presence and customer satisfaction.

As a Junior Social Media and Customer Service Specialist, you will manage and enhance social media channels through content creation, and provide customer support across various online and offline platforms. This position is suitable for individuals eager to learn and grow within digital marketing and customer service fields.

Key Responsibilities

• Craft engaging descriptions and captions for social media content.
• Review all content, including videos, photos, and text, before publication to ensure accuracy and eliminate errors.
• Manage the online community by responding promptly to customer inquiries and orders received via WhatsApp and social media direct messages and comments.
• Handle incoming customer phone calls, providing assistance and support.
• Assist customers with tracking deliveries or orders and escalate significant issues to the senior team.
• Support the marketing team with ad-hoc copywriting tasks, contribute to brainstorming sessions, and assist with creative strategy adjustments.
• Adapt to new digital marketing tasks, project coordination, or platform management as departmental needs evolve.

Qualifications and Requirements

• A Bachelor's degree, preferably in Marketing, Business, or Communications.
• Excellent written and verbal communication skills in Arabic, utilizing a friendly local dialect, and proficient English language skills.
• An exceptional eye for detail, with a strong ability to identify spelling mistakes and a low tolerance for typos.
• Good knowledge of various social media platforms and their functionalities.
• Strong time-management skills and a polite, helpful demeanor when interacting with customers and colleagues.
• Flexibility to occasionally monitor messages during busy evenings or weekends.

Required Skills

• Copywriting and Ad-hoc Copywriting
• Content Checking and Attention to Detail
• Community Management and Customer Service
• Problem Solving
• Brainstorming and Creative Strategy
• Digital Marketing and Platform Management
• Writing and Communication
• Social Media Platforms
• Time Management
• Interpersonal Skills

Work Environment and Details

This is a full-time, on-site position located in Riyadh, Riyadh Region. The role is suitable for individuals with 0-2 years of experience, and fresh graduates are encouraged to apply.

About the Talent Network Opportunity

Publicis Groupe Middle East is establishing a Talent Network in Riyadh to connect with dynamic and driven individuals. This initiative is designed for professionals interested in contributing to a leading global communications group, recognized for its work in marketing, communication, and digital business transformation. The network aims to identify individuals with a strong drive, relevant skills, and a creative mindset who are prepared to make a significant impact and grow within the organization.

Role Context and Contribution

As part of the Talent Network, candidates will be considered for various roles within Publicis Groupe Middle East, aligned with their specific skills and experience. These positions typically involve contributing to projects focused on marketing, communication, and digital business transformation. Collaboration with diverse teams to achieve client objectives is a key aspect of the work undertaken by individuals within the network.

General Requirements and Candidate Profile

While specific requirements vary by role, candidates are encouraged to apply if they possess a strong drive and a creative mindset. Publicis Groupe values individuals eager to make an impact and develop their careers within a global organization. Applications are welcomed from candidates who may not meet every single criterion, as potential and passion are considered important factors.

Skills and Expertise

Candidates are encouraged to highlight any relevant skills that align with the marketing, communication, and digital business transformation sectors. This may include, but is not limited to, expertise in strategy, creativity, data analysis, technology, media planning, client management, and project execution. The specific skills sought will depend on the opportunities available within the network.

Company and Location Information

Publicis Groupe Middle East is part of Publicis Groupe, a global communications group founded in 1926. The company is a leader in marketing, communication, and digital business transformation, with a presence in over 100 countries and approximately 103,000 professionals. This Talent Network opportunity is based in Riyadh, Saudi Arabia. The work type is generally Full-time.

Growth and Culture

Publicis Groupe is committed to fostering growth and innovation within a dynamic and diverse culture. The organization supports continuous learning and development, offering opportunities to work on innovative projects. For more information about Publicis Groupe, please visit ********************

About the Role

PepsiCo is seeking a Senior Merchandiser to join its sales team in Riyadh, Saudi Arabia. This role is integral to maximizing the on-shelf presence and ensuring optimal product display across all assigned outlets. The Senior Merchandiser will contribute to maintaining brand visibility and driving sales through effective merchandising strategies.

PepsiCo is a global leader in beverages and convenient foods, committed to sustainability and growth. The company fosters a collaborative, equitable, and inclusive environment.

Key Responsibilities

• Maximize on-shelf presence for PepsiCo products in all assigned outlets according to daily journey plans.
• Merchandise products within stores across various access points, including shelves, stands, and floor displays.
• Strategically place Point of Sale (POS) materials next to product displays where applicable.
• Ensure all product access points are merchandised in adherence to approved planograms.
• Rotate stock using the First-In, First-Out (FIFO) method and remove any sub-standard products.
• Maintain clean, fresh, and well-stocked shelves for all products at all times.
• Monitor and report on competitive activities and market information to identify selling opportunities.
• Report any deviations from agreed terms with assigned customers or outlets to the pre-seller immediately.
• Report daily activities to your supervisor as required.
• Participate in in-store sampling, redemption campaigns, or promotions when requested.
• Maintain appropriate personal appearance and professional behavior in line with the Frito-Lay code of conduct.

Qualifications and Requirements

• Hold a valid driving license.
• Demonstrate a strong service-level orientation.

Required Skills

• Strong communication skills.
• Excellent interpersonal skills.

Work Location and Type

This is a full-time position located in Riyadh, Saudi Arabia.

About the Role

PepsiCo is seeking a Senior Merchandiser to join its sales team in Riyadh, Saudi Arabia. This role is responsible for maximizing the on-shelf presence of PepsiCo products across all assigned outlets, ensuring prominent product display and availability to consumers. As a contributor to the company's go-to-market strategy, the Senior Merchandiser plays a part in the success of globally recognized brands.

PepsiCo is a global leader in beverages and convenient foods, with a portfolio including brands such as Lay's, Doritos, Cheetos, Gatorade, Pepsi, and Quaker. The company's strategic transformation, PepsiCo Positive (pep+), focuses on sustainability and human capital. PepsiCo fosters a collaborative, equitable, and inclusive environment.

Key Responsibilities

• Maximize on-shelf presence for PepsiCo products in all assigned outlets.
• Adhere to planograms for both on-shelf and off-shelf displays.
• Report any non-compliance with agreed arrangements to the pre-seller immediately.
• Conduct in-store sampling sessions and participate in in-store promotions when required.
• Call on specific Out-of-Home (OT) outlets as per the daily journey plan provided by the supervisor.
• Merchandise Frito-Lay products within OT stores in various access points, including shelves, stands, and floor displays.
• Place Point of Sale (POS) materials wherever applicable next to Frito-Lay displays.
• Ensure all access points are merchandised according to approved planograms.
• Rotate products using the First-In, First-Out (FIFO) method and remove sub-standard products.
• Maintain clean and fresh stock of Frito-Lay products on the shelf at all times.
• Monitor and report competitive activities within the assigned territory.
• Report any deviations from agreed terms with assigned OT customers/outlets.
• Report daily activities of the prior day to the supervisor.
• Participate in sampling and redemption campaigns when required.
• Maintain appropriate personal appearance and professional behavior in line with the Frito-Lay code of conduct.
• Supply the pre-seller with the latest market information to capitalize on selling opportunities.

Qualifications and Requirements

• Must possess a valid driving license.

Required Skills

• Strong communication and interpersonal skills.
• Service-level oriented approach to work.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. Key performance measures for this role include Execution Standard, LTA enforcement, and Journey plan adherence.

About the Role

PepsiCo is seeking a dedicated and results-oriented Senior Merchandiser to join its sales team in Riyadh, Saudi Arabia. This role is integral to maximizing the on-shelf presence of PepsiCo's brands, ensuring they are prominently displayed and readily available to consumers. The position supports PepsiCo's mission as a Global Leader in Beverages and Convenient Foods, aligning with its strategic transformation focused on sustainability and human capital.

Key Responsibilities

• Maximize the on-shelf presence of PepsiCo products in all assigned outlets according to daily journey plans.
• Merchandise products within assigned stores across various access points, including shelves, stands, and floor displays.
• Place Point of Sale (POS) materials strategically next to product displays where applicable.
• Ensure all access points are merchandised in strict adherence to approved planograms.
• Implement product rotation using the First-In, First-Out (FIFO) method and remove any sub-standard products.
• Maintain a consistently clean and fresh stock of products on the shelf at all times.
• Monitor and report on competitive activities and market intelligence to identify selling opportunities.
• Report any deviations from agreed terms with assigned customers or outlets to the pre-seller immediately.
• Conduct in-store sampling sessions and/or promotions when required.
• Participate in sampling or redemption campaigns as needed.
• Maintain an appropriate personal appearance and professional behavior in line with the Frito-Lay code of conduct.
• Report daily activities to your supervisor as required.

Qualifications and Requirements

• Possess a valid driving license.
• Demonstrate a strong service-level orientation.

Required Skills

• Strong communication and interpersonal skills.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. The role involves regular work within assigned retail outlets.

About the Role

Tamara, a leading fintech platform in Saudi Arabia and the GCC region, is looking for a Social Media Specialist to join its team in Riyadh. The company's mission is to empower individuals to achieve their dreams by creating the most customer-centric financial application. Tamara serves millions of users and collaborates with prominent global and regional brands. As Saudi Arabia's first fintech unicorn, Tamara operates from its care office in Riyadh, with additional regional and global support offices.

Role Responsibilities

In this role, you will be responsible for managing Tamara's social media presence and ensuring exceptional customer engagement. This includes monitoring inquiries, comments, and messages across various social media platforms, ensuring all communications align with the brand's tone of voice and customer experience guidelines. You will effectively handle customer complaints, escalate complex issues to the relevant parties, and follow up to ensure a satisfactory resolution. You will also identify potential risks, sensitive situations, or PR concerns and report them to the relevant internal teams, while maintaining Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and quality standards in all customer interactions.

• Monitor and respond to customer inquiries, comments, and messages across social media platforms such as Instagram, Twitter/X, and Facebook.
• Ensure all communications align with Tamara's tone of voice and customer experience guidelines.
• Effectively handle customer complaints, escalate complex issues to the relevant parties, and follow up to ensure a satisfactory resolution.
• Identify potential risks, sensitive situations, or PR concerns and report them to the relevant internal teams.
• Maintain Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and quality standards in all customer interactions.
• Collaborate closely with internal departments such as Customer Support, Risk, Payments, and Technology to efficiently resolve customer issues.
• Accurately document all customer interactions using internal tools, such as CRM or Zendesk.
• Professionally manage app reviews and public feedback, contributing to a positive brand perception.
• Track recurring customer issues and provide valuable insights to drive continuous improvement initiatives within the company.

Qualifications and Requirements

To perform this role successfully, you should have previous experience in customer support or social media supervision. Strong written communication skills in both Arabic and English are essential, along with the ability to handle difficult customers with empathy and professionalism. You should be familiar with major social media platforms and customer engagement tools, with the ability to multitask effectively and thrive in a fast-paced work environment. A basic understanding of fintech or "Buy Now, Pay Later" (BNPL) services is considered an added advantage.

• Previous experience in customer support or social media supervision.
• Strong written communication skills in both Arabic and English.
• Ability to handle difficult customers with empathy and professionalism.
• Familiarity with major social media platforms and customer engagement tools.
• Ability to multitask effectively and work in a fast-paced environment.
• Basic understanding of fintech or "Buy Now, Pay Later" (BNPL) services is considered an added advantage.

Core Skills

• Customer Support
• Social Media Supervision
• Written Communication (Arabic and English)
• Empathy
• Professionalism
• Familiarity with Social Media Platforms
• Customer Engagement Tools
• Multitasking
• Adaptability to Fast-Paced Environments
• Fintech/BNPL Knowledge (Preferred)

Job Details

This is a full-time role, requiring 0-1 years of experience. The job is based in Riyadh, Saudi Arabia.

About the Role

PepsiCo is seeking a dedicated and results-oriented SR. MERCHANDISER to join its sales team in Riyadh, Saudi Arabia. This full-time position is essential for maximizing on-shelf presence and ensuring brand visibility across all assigned outlets. The role contributes to upholding brand standards and supporting strategic growth objectives. PepsiCo products are consumed globally, with the company generating significant net revenue in 2021 through a diverse portfolio of beverages and convenient foods, including brands like LAY'S®, DORITOS®, CHEETOS®, GATORADE®, PEPSI®, and QUAKER®. PepsiCo's vision is to be a Global Leader in Beverages and Convenient Foods by advancing its end-to-end transformation, PepsiCo Positive (pep+), which prioritizes sustainability and human capital in its value creation and growth strategy.

Key Responsibilities

• Maximize the on-shelf presence of PepsiCo products in all assigned outlets according to daily journey plans.
• Merchandise products within assigned outlets across various access points, including shelves, stands, and floor displays.
• Place Point of Sale (POS) materials effectively next to product displays where applicable.
• Ensure all access points are merchandised in accordance with approved planograms.
• Rotate stock using the First-In, First-Out (FIFO) method and remove any sub-standard products.
• Maintain clean and fresh stock of products on the shelf at all times.
• Monitor and report on competitive activities within the market.
• Report any deviations from agreed terms with assigned customers or outlets to the pre-seller immediately.
• Conduct in-store sampling sessions and/or promotions when required.
• Supply the pre-seller with the latest market information to capitalize on selling opportunities.
• Report daily activities to your supervisor as required.
• Participate in sampling or redemption campaigns when requested.
• Maintain an appropriate personal appearance and professional behavior in line with the Frito-Lay code of conduct.

Qualifications and Requirements

• Possess a valid driving license.
• Demonstrate a service-level-oriented approach to work.

Required Skills

• Strong communication skills.
• Excellent interpersonal skills.

Work Location and Type

This is a full-time position located in Riyadh, Saudi Arabia.