Full-time Patient Receptionist Jobs for Fresh Graduates With No Experience in Riyadh

Receptionist - Medical Clinic

Receiving patients and visitors, organizing appointments, answering calls and inquiries, and managing patient data professionally. Politeness and good communication skills are required, as well as the ability to organize and work within a team. Previous experience is preferred.

Features:

• Professional and upscale work environment
• Opportunities for career development
• Salary and benefits to be determined after the interview

• Greet visitors and manage front desk operations.
• Answer and direct phone calls efficiently.
• Handle appointment scheduling and administrative tasks.
• Assist clients with inquiries and provide excellent customer service.
• Maintain organization and a welcoming atmosphere in the office.

• Strong phone etiquette and effective communication skills.
• Proficiency in clerical tasks such as filing, scheduling, and data entry.
• Ability to work collaboratively in a team setting and manage multiple tasks.
• Prior experience in a similar role is preferred but not required.
• High school diploma or equivalent.

About the Role

Alshablan Medical Group is seeking a dedicated and organized Clinical Coordinator to join its Dermatology and Laser Department in Riyadh. This full-time, on-site position is essential for overseeing and coordinating the daily operations of the department, ensuring efficient workflow, and maintaining the delivery of high-quality patient care and aesthetic services. The ideal candidate will play a pivotal role in managing patient interactions, supporting clinical staff, and contributing to the overall success and patient satisfaction within the department.

Key Responsibilities

• Coordinate and manage patient appointments, consultations, and laser treatment schedules to optimize departmental efficiency.
• Serve as the primary point of contact for patients, providing essential information and guidance regarding dermatology and laser procedures.
• Collaborate effectively with dermatologists, laser technicians, nurses, and administrative staff to ensure seamless departmental operations.
• Monitor the readiness of treatment rooms, ensuring all necessary medical and operational supplies are consistently available.
• Maintain accurate and comprehensive patient records, ensuring all documentation and consent forms are completed in accordance with organizational policies.
• Follow up on treatment plans, scheduled sessions, and patient communications to ensure continuity and quality of care.
• Ensure strict compliance with all relevant healthcare regulations, patient safety standards, and departmental policies and procedures.
• Address patient inquiries and concerns professionally and empathetically, actively promoting a positive patient experience.
• Prepare departmental reports, statistics, and operational data as required by management.
• Support and participate in continuous quality improvement initiatives aimed at enhancing clinical efficiency, service quality, and overall patient satisfaction.

Qualifications and Requirements

• Previous experience in a dermatology clinic, laser center, aesthetic practice, healthcare coordination, or medical sales role is preferred.
• Fluency in both Arabic and English is considered an advantage.

Required Skills

• Strong communication and interpersonal skills, enabling effective interaction with patients, physicians, nurses, and other healthcare professionals.
• Excellent organizational and coordination abilities, with a proven capacity to manage appointments, treatment schedules, and daily departmental operations efficiently.
• Knowledge of dermatology and laser services, encompassing patient preparation, treatment coordination, and post-procedure follow-up protocols.
• Ability to provide outstanding patient support and ensure a positive patient experience throughout their treatment journey.
• Proven sales and customer service skills, with the capability to promote dermatology and laser services, clearly explain treatment plans, and support the achievement of departmental revenue targets.
• A demonstrated ability to build strong relationships with patients and effectively convert consultations into treatment bookings while upholding ethical and professional standards.
• Proficiency in using Electronic Medical Records (EMR) systems, scheduling software, and standard office applications.
• Strong attention to detail, ensuring the maintenance of accurate records and adherence to organizational policies and healthcare regulations.
• The ability to thrive in a fast-paced environment, effectively prioritize tasks, and manage multiple responsibilities simultaneously.
• Strong problem-solving skills with the capacity to handle patient inquiries and concerns professionally and efficiently.

Work Environment and Details

This is a full-time, on-site position based in Riyadh, Saudi Arabia. The role requires a proactive approach to managing departmental operations within the Alshablan Medical Group.

• Answer and direct phone calls.
• Distribute mail.
• Act as the first point of contact for visitors.

• High school diploma or relevant work experience.
• Ability to maintain a positive attitude.
• Excellent communication skills.

• Front Office & Visitor Management: Greet and welcome visitors; manage visitor access as per security procedures; answer and forward calls effectively.
• Administration & Facilities Coordination: Manage office supplies, coordinate maintenance activities, and support administrative functions like documentation and filing.
• Employee & Corporate Support: Assist with employee onboarding and offboarding, and support employee engagement activities.
• Operational Support: Handle reporting, logistics coordination, and vendor communications.

• Strong communication and customer service skills.
• Professional appearance and organizational abilities.
• Proficiency in Microsoft Office.

• Deliver a warm welcome: Greet guests upon their arrival and complete the check-in process, which includes verifying their details, assigning rooms, issuing keys, and assisting with welcome materials or bell service.
• Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and accurately using the point-of-sale system.
• Provide hotel and local knowledge: Demonstrate thorough knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.
• Promote hotel services: Employ up-selling techniques to recommend hotel amenities and maximize room and service revenue.
• Delight our guests: Address guest requests, resolve concerns with care and urgency, and manage messages and communications effectively.