Full-time Reservation Agent Jobs in Riyadh

About the Controller-Rooms Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and detail-oriented Controller-Rooms to join their dynamic team. This full-time, non-management position is suitable for individuals with less than one year of related work experience looking to start a career in the hospitality industry. As a Controller-Rooms, you will be instrumental in ensuring seamless guest experiences by managing room assignments, check-in/check-out processes, and guest satisfaction, aligning with W Hotels' "Whatever/Whenever" service culture.

Key Responsibilities

• Assign rooms based on guest requests and preferences whenever possible.
• Pre-register designated guests and prepare key packets.
• Organize and coordinate check-in and pre-registration procedures for arriving groups.
• Review, track, and accommodate requests for room or check-out changes when feasible, communicating status to appropriate staff.
• Confirm reservations and cancellations.
• Review out-of-order rooms on a daily basis.
• Ensure room rates align with market codes and document any exceptions.
• Verify and adjust guest billing.
• File guest paperwork or documentation.
• Process all guest check-ins and check-outs.
• Activate room keys.
• Secure valid payment.
• Identify any over-commitments.
• Perform duplicate reservation checks and block rooms accordingly.
• Run daily reports to monitor operations.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Receive, record, and relay messages accurately, completely, and legibly.
• Adhere to all company policies and procedures.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Communicate with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Coordinate tasks and work effectively with other departments.
• Serve as a departmental role model.
• Develop and maintain positive working relationships with others and support the team to reach common goals.
• Comply with quality assurance standards.
• Stand, sit, or walk for an extended period of time.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Less than 1 year of related work experience.
• No supervisory experience required.
• No specific licenses or certifications are required for this role.

Required Skills

• Effective communication skills, both verbal and written.

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

W Hotels, part of Marriott International, is committed to being an equal opportunity employer, fostering an environment where unique backgrounds are valued and celebrated. We are dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Customer Accountant (Cashier) Required – Restaurant

We are looking for a precise and organized customer accountant (cashier) to join our team. The candidate will be responsible for efficiently managing cash operations, providing excellent customer service, and maintaining the accuracy of daily financial records.

Duties and Responsibilities:

• Receiving and accurately recording customer payments via the Point of Sale (POS) system.
• Providing professional and friendly customer service.
• Managing the cash drawer and ensuring that recorded amounts match the available cash.
• Preparing daily reports on sales and financial operations.
• Assisting in organizing and arranging the work area and maintaining its cleanliness.
• Collaborating with the team to ensure smooth operations.

Required Qualifications:

• Previous experience in cashiering or cash accounting (preferably in restaurants).
• Good customer service and effective communication skills.
• Ability to work under pressure and in a fast-paced environment.
• Accuracy, honesty, and punctuality.
• Proficiency in using Point of Sale (POS) systems and computers.

Benefits:

• Professional work environment.
• Competitive salary and performance-based incentives.
• Opportunities for professional development and growth.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and guest-focused Controller-Rooms to join their dynamic team. This full-time, non-management position offers an opportunity for individuals with 0-1 year of experience to begin their career in hotel operations. The Controller-Rooms will play a crucial role in ensuring seamless guest experiences from check-in to check-out, upholding W Hotels' commitment to exceptional service and vibrant culture.

As part of the Rooms & Guest Services Operations team, the Controller-Rooms will be instrumental in managing guest requests, coordinating arrivals and departures, and maintaining high standards of guest satisfaction. This role is based in the Financial District of Riyadh and is not a remote position.

Key Responsibilities

• Assign rooms according to guest requests and preferences whenever possible.
• Pre-register designated guests and prepare key packets for efficient check-in.
• Organize and coordinate check-in and pre-registration procedures for arriving groups.
• Review, track, and accommodate requests for room or check-out changes when feasible, communicating status to appropriate staff.
• Confirm reservations and cancellations to maintain accurate occupancy records.
• Review out-of-order rooms daily to ensure availability and operational readiness.
• Ensure room rates match market codes and document any exceptions.
• Verify and adjust guest billing to ensure accuracy and guest satisfaction.
• File guest paperwork and documentation in an organized manner.
• Process all guest check-ins and check-outs efficiently and accurately.
• Activate room keys for guest access.
• Secure valid payment for all services rendered.
• Identify any over-commitments in room bookings to prevent discrepancies.
• Perform duplicate reservation checks and block rooms accordingly.
• Run daily reports to monitor operational performance and guest activity.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Receive, record, and relay messages accurately, completely, and legibly.
• Follow all company policies and procedures diligently.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information.
• Protect company assets through responsible handling and oversight.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs proactively.
• Assist individuals with disabilities to ensure their comfort and accessibility.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Coordinate tasks and work collaboratively with other departments.
• Serve as a departmental role model for colleagues.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals and objectives.
• Comply with quality assurance standards to ensure service excellence.
• Stand, sit, or walk for an extended period of time as required by the role.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Less than 1 year of related work experience.
• No supervisory experience required.
• No specific licenses or certifications are required for this role.

Required Skills

• Guest Request Management
• Reservation Confirmation
• Billing Verification
• Guest Check-in/Check-out Procedures
• Payment Processing
• Duplicate Reservation Checks
• Report Generation
• Guest Satisfaction Follow-up
• Message Relay
• Adherence to Company Policies
• Maintaining Professional Appearance
• Confidentiality
• Upholding Guest Service Standards
• Effective Communication
• Computer Systems Operation (including POS systems)
• Teamwork and Collaboration

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role is not remote. W Hotels, part of Marriott International, is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. They actively promote non-discrimination on any protected basis, including disability and veteran status.

Human Resources and Government Affairs Coordinator Required – Office of the CEO

A company in Riyadh is looking for a reliable and organized employee to work in the CEO's office, to support administrative tasks, follow up on employee files, and manage government transactions through Saudi platforms.

Main Responsibilities:

• Support the CEO in daily administrative tasks.
• Organize employee files, contracts, and residency.
• Follow up on transactions related to power, durations, residency, insurance, Absher business, the chamber of commerce, the Ministry of Commerce, Baladi, Zakat and tax, and Ijar.
• Follow up on expiration dates of documents and licenses.
• Prepare letters, reports, and follow-up schedules.
• Coordinate with employees, suppliers, and external entities.

Requirements:

• Experience of one to three years in human resources, administration, or governmental transactions.
• Good knowledge of Saudi governmental platforms.
• Proficiency in Arabic.
• Proficiency in using Word and Excel.
• Integrity, organization, follow-up, and commitment.
• Presence in Riyadh.

Salary: determined based on experience and competence
Start: immediate preferred

To apply, please send your resume to:

About the Role

Saudi Services For Electro Mechanic Works Co. (SSEM) is seeking a dedicated Receptionist to join its team in Riyadh, Saudi Arabia. This full-time position is suitable for individuals with 0-1 years of experience looking to start their career in a corporate setting. The Receptionist will be the primary point of contact for visitors and clients, ensuring a professional and efficient first impression.

Key Responsibilities

• Greet and assist all visitors and clients, directing them to the appropriate departments or personnel.
• Answer incoming telephone calls and transfer them to the relevant person or department.
• Manage incoming and outgoing mail and electronic correspondence, distributing it as required.
• Provide administrative support to various departments, including printing, copying, and document preparation.
• Maintain the cleanliness and organization of the reception area to ensure a professional atmosphere.
• Coordinate with courier or delivery companies for document pickup and delivery.
• Accurately record visitor information and maintain the daily visitors' log.
• Prepare periodic reports on visitor activity, phone logs, and daily interactions upon request.
• Monitor visitor behavior and act with professionalism and discretion in sensitive situations, reporting to management or security as necessary.

Required Qualifications

• Ability to professionally greet and assist visitors and clients.
• Capability to handle incoming phone calls and transfer them accurately.
• Skill in managing and distributing mail and correspondence.
• Proficiency in providing basic administrative support.
• Ability to maintain a tidy and organized reception area.
• Experience coordinating with external delivery services.
• Detail-oriented approach for maintaining accurate visitor logs.
• Capacity to generate reports as requested.
• Demonstrated discretion and professionalism in handling sensitive situations.

Essential Skills

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in basic administrative tasks.
• Customer service orientation.
• Professional demeanor and appearance.
• Attention to detail.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 years of experience. Saudi Services For Electro Mechanic Works Co. (SSEM) is the employing company.

Requirements:

• Diploma or Bachelor's degree in a relevant field.

• Previous experience in customer service, call centers, or patient coordination, preferably in the healthcare sector.

• Excellent communication skills and the ability to deal professionally with patients and clients from various backgrounds.

• Good knowledge of health services, patient registration procedures, and related systems and regulations.

• Proficiency in using computers, Microsoft Office programs, electronic medical records systems, and appointment systems.

• Excellent data entry, documentation, and reporting skills with attention to detail.

• Ability to clearly and professionally explain health services and programs.

• Good organizational and administrative skills and the ability to manage multiple tasks simultaneously.

• Ability to work under pressure and achieve the required goals and performance indicators.

• Experience in making and receiving phone calls, booking appointments, and following up with clients or patients.

• Ability to maintain confidentiality and adhere to data protection and privacy policies.

• Good problem-solving skills and the ability to handle inquiries and escalate cases when necessary.

• Proficiency in Arabic, and preferably proficiency in English speaking and writing.

Work on all reception tasks for a car rental company

About the Role

Sheraton Hotels & Resorts in Riyadh is looking for a dynamic, guest-experience-focused individual to join their team as a Guest Experience Expert. This role goes beyond mere check-in and check-out; it's about crafting memorable and unique experiences for every guest. As a Guest Experience Expert, you will be empowered to take initiative, offer a wide range of services throughout the guest's stay, and proactively handle operational needs, guest requests, and reporting. You will be instrumental in making every interaction an integral part of an exceptional guest journey, sharing insights about the local area and ensuring a seamless and enjoyable visit.

At Sheraton, we believe in creating a sense of belonging and connection. As part of Marriott International, we are committed to being an equal opportunity employer, valuing the diverse backgrounds and experiences of our associates. We invite you to join our global community and contribute to our mission of being 'the world's gathering place' by delivering meaningful guest experiences and thoughtful service.

Key Tasks and Responsibilities

• Provide a wide range of services that guide guests throughout their entire stay.
• Take initiative to create memorable and unique guest experiences.
• Handle operational needs and complete necessary reports.
• Respond to and fulfill guest requests.
• Share highlights of the local area with guests.
• Ensure a safe working environment.
• Adhere to company policies and procedures.
• Maintain the confidentiality of guest and company information.
• Protect company assets.
• Maintain quality standards in all guest interactions and operations.
• Maintain a professional uniform and appearance.
• Conduct professional communications with guests and colleagues.

Qualifications and Requirements

• High school diploma or equivalent.
• No relevant work experience required.
• No supervisory experience required.
• No specific licenses or certifications required.

Required Skills

• Guest services
• Customer service
• Handling operational needs
• Managing guest requests
• Reporting
• Knowledge of local area highlights
• Commitment to a safe working environment
• Adherence to company policies and procedures
• Maintaining confidentiality
• Protecting company assets
• Maintaining quality standards
• Professional uniform and appearance
• Professional communications

Job and Location Details

This is a full-time, non-supervisory position. The role requires the ability to stand, sit, or walk for extended periods, and the physical ability to move, lift, carry, push, and pull objects weighing up to 10 pounds without assistance. As a Guest Experience Expert, you will be on your feet and take a hands-on approach to your work.

Location: King Fahd Road & King Abdullah Road Intersection, Riyadh, Saudi Arabia, 11623.

Job Number: 26070780

Job Category: Rooms Operations and Guest Services

About the Role

Greenberg Traurig, LLP, a global law firm with offices in 15 countries, is seeking a full-time Administrative Assistant to join its team in Riyadh, Saudi Arabia. This role is essential for providing a professional first impression to clients, attorneys, and visitors, and for ensuring the efficient operation of a fast-paced legal environment. The position is based in-office.

Key Responsibilities

• Create a positive and professional first impression for clients and visitors.
• Greet guests promptly and notify internal parties of their arrival.
• Ensure all guests check in at reception to maintain security protocols.
• Answer incoming calls and direct them to the appropriate personnel.
• Provide administrative support, including assistance with travel and hotel arrangements.
• Coordinate transportation needs for clients, such as arranging cabs and car services.
• Reserve visitor offices, schedule meetings, and coordinate conference room reservations.
• Manage conference room setups to meet reservation requests.
• Order catering and assist with meeting and event setups.
• Purchase, track, and stock food and beverage supplies, working with vendors and submitting invoices.
• Maintain visitor, delivery, and outgoing package logs.
• Perform office services tasks including mail delivery, messenger services, mail processing, faxing, and handling large print, scan, and copy jobs.
• Monitor office supplies and order new stationery, furniture, appliances, and electronics as needed.
• Assist with event logistics, including maintaining RSVP lists and creating nametags.
• Support the coordination of office newsletters and other communications.
• Act as a liaison to building management for service requests.
• Maintain professionalism and confidentiality in all tasks.
• Assist with department activities such as processing invoices and expenses.
• Perform additional duties as assigned to support the office and attorneys.

Qualifications and Experience

• Diploma or College Degree or equivalent experience.
• A minimum of 3 years of experience in a receptionist or administrative assistant role within a professional environment.
• 2-5 years of relevant experience.

Required Skills and Competencies

• Excellent interpersonal and communication skills, both oral and written.
• Professional demeanor and presentation.
• Ability to provide high-quality client service.
• Proactive approach to assisting others.
• Ability to work independently with minimal supervision.
• High attention to detail and strong organizational skills.
• Effective time management abilities.
• Fluency in both Arabic and English.
• Proficiency in Windows-based software and Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
• Exceptional computer skills with the ability to learn new software quickly.
• Willingness to learn and adapt to emerging AI and related technologies.
• Basic understanding of artificial intelligence (AI), including its capabilities, limitations, and the importance of data privacy, accuracy, verification, and ethical considerations.

Work Environment and Location

This is a full-time, in-office position located in Riyadh, Saudi Arabia. The role operates within a global firm environment, contributing to the smooth functioning of the legal practice.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a W Insider to join their team. This role focuses on creating memorable and unique guest experiences, going beyond standard transactional services. As a Guest Experience Expert, you will be empowered to take initiative, provide a broad range of services throughout a guest's stay, and proactively address their needs. The objective is to contribute to an immersive and engaging environment where every guest interaction is a seamless part of their journey.

This is a full-time, non-management position located in Riyadh's Financial District. W Hotels aims to ignite curiosity and expand worlds, offering an environment to experience life. Individuals with an original, innovative spirit and a forward-looking perspective will find this setting conducive to growth. Joining W Hotels means becoming part of Marriott International's portfolio, providing opportunities to perform at your best, find purpose, belong to a global team, and develop professionally.

Key Responsibilities

• Deliver a wide range of services to guide guests through their entire stay, creating memorable and unique experiences.
• Take initiative to move about the space and perform necessary tasks to ensure guest satisfaction.
• Process operational needs efficiently and effectively.
• Address guest requests promptly and professionally.
• Complete necessary reports accurately.
• Share highlights and insights about the local area to enhance the guest experience.
• Ensure all actions contribute to creating a safe work environment.
• Adhere to company policies and procedures at all times.
• Maintain confidentiality of all company and guest information.
• Protect company assets and resources.
• Uphold high-quality standards in all aspects of the role.
• Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Guest Services
• Handling Operational Needs
• Responding to Guest Requests
• Reporting
• Maintaining Professional Appearance
• Professional Communication

Work Environment and Physical Demands

This full-time, non-management position is located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires the ability to stand, sit, or walk for extended periods and the capacity to move, lift, carry, push, and pull objects weighing less than or equal to 10 pounds without assistance.

W Hotels is an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated, ensuring non-discrimination on any protected basis.