Full-time Restaurant Manager Jobs in Riyadh

About the Role

W Hotels, a brand within Marriott International, is seeking a dynamic and experienced Mgr-Housekeeping to join their team in Riyadh, Saudi Arabia. This full-time management position is responsible for overseeing the daily operations of the Housekeeping department, ensuring that guest rooms, public spaces, and employee areas are maintained to the highest standards of cleanliness and presentation. The role plays a crucial part in ensuring both guest and employee satisfaction while adhering to operational budgets.

W Hotels is dedicated to sparking curiosity and opening new worlds, creating a space where life is experienced. The brand is driven by a culture of attentiveness and readiness, constantly reinterpreting luxury standards globally. Embracing the "Whatever/Whenever" philosophy, W Hotels brings guest passions to life. If you are original, innovative, and view the future as a space of possibilities, you are welcome to join the W Hotels family and become part of Marriott International's brand portfolio, where you can give your best, find your purpose, belong to a fantastic global team, and get the most out of yourself.

Key Responsibilities

• Oversee and manage the daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry.
• Direct and collaborate with employees to ensure property guestrooms, public spaces, and employee areas are impeccably clean and well-maintained.
• Conduct regular inspections of guestrooms and public areas, holding individuals accountable for implementing corrective actions.
• Verify that guest room status is communicated to the Front Desk in a timely and efficient manner.
• Prepare daily work assignments by obtaining lists of rooms to be cleaned immediately and identifying prospective check-outs or discharges.
• Manage inventory of stock to ensure adequate supplies are available for the department.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Understand and manage the impact of the department's operations on the overall property financial goals and objectives, striving to achieve or exceed budgeted targets.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up to confirm understanding and completion.
• Supervise daily Housekeeping shift operations, verifying compliance with all housekeeping policies, standards, and procedures.
• Participate in departmental meetings, consistently communicating a clear and consistent message regarding departmental goals to achieve desired results.
• Utilize all available on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and track employee time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, ensuring disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supporting the Peer Review Process where applicable.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback to individuals.
• Ensure employee recognition programs are active and implemented across all shifts.
• Participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to identify and address employee problems or concerns.
• Participate in employee progressive discipline procedures.
• Celebrate successes and publicly acknowledge the contributions of team members.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Respond to and effectively handle guest problems and complaints.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED required, along with 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Housekeeping
• Laundry operations
• Guest Satisfaction
• Budget Management
• Human Resources management
• Customer Service

Location and Work Type

This is a full-time management position located in Riyadh, Saudi Arabia. The specific address is Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519.

Commitment to Equal Opportunity

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. The company actively fosters an environment where the unique backgrounds of its associates are valued and celebrated, recognizing that its greatest strength lies in the rich blend of culture, talent, and experiences of its associates. Marriott International is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Manager-Housekeeping to oversee the cleanliness and guest satisfaction standards across the property. This full-time management position is integral to maintaining a well-maintained and welcoming environment for guests and staff. The role involves managing daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services, contributing to operational efficiency and departmental budget management.

Key Responsibilities

• Oversee and manage the daily shift operations of the Housekeeping department, and if applicable, the Recreation/Health Club and Laundry services.
• Direct and collaborate with employees to ensure all guest rooms, public spaces, and employee areas are kept clean and impeccably maintained.
• Conduct regular inspections of guest rooms and public areas, identifying issues and holding staff accountable for corrective actions.
• Ensure guest room status is communicated promptly and efficiently to the Front Desk.
• Prepare daily work assignments by obtaining lists of rooms requiring immediate cleaning and identifying prospective check-outs or discharges.
• Monitor and manage inventory levels of housekeeping supplies to ensure adequate stock.
• Support and supervise an effective inspection program for all guestrooms and public spaces to uphold quality standards.
• Manage the department's impact on the property's overall financial goals, striving to achieve or exceed budgeted objectives.
• Verify that all employees are equipped with the correct supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff, ensuring clear understanding and follow-up on corrective actions.
• Supervise daily Housekeeping shift operations, ensuring strict compliance with all established housekeeping policies, standards, and procedures.
• Participate actively in departmental meetings, conveying departmental goals to achieve desired outcomes.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and accurately track employee time and attendance.
• Ensure employees clearly understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process where applicable.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition is consistently practiced across all shifts and participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to identify and address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate team successes and acknowledge team member contributions.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to enhance guest satisfaction.
• Empower employees to deliver excellent customer service.
• Emphasize guest satisfaction during departmental meetings and focus on continuous improvement initiatives.
• Respond to and effectively handle guest problems and complaints.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED required.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable.
• If holding a high school diploma or GED, 2 years of experience in housekeeping or a related professional area is required.
• If holding a 2-year degree, no prior work experience is required.

Required Skills

• Housekeeping Operations
• Laundry Operations
• Recreation/Health Club Management
• Budget Management
• Human Resources Management
• Customer Service Excellence
• Leadership and Team Motivation
• Teamwork and Collaboration
• Problem-Solving
• Effective Communication

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia. The role is not remote.

Company Information

Marriott International is an equal opportunity employer committed to diversity and inclusion. They welcome all and provide access to opportunity, actively fostering an environment where unique backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

W Hotels is seeking a Housekeeping Manager for its property in Riyadh, Saudi Arabia. This full-time management position is responsible for maintaining high standards of cleanliness and guest satisfaction. The role involves overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services, while contributing to the hotel's financial objectives.

As part of Marriott International, W Hotels focuses on creating genuine guest experiences and reinventing luxury. This role offers an opportunity for professional growth within an international team, embodying the brand's Whatever/Whenever service culture.

Key Responsibilities

• Manage the daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
• Direct and collaborate with staff to ensure guest rooms, public spaces, and employee areas are clean and well-maintained.
• Conduct daily inspections of guestrooms and public areas.
• Communicate guest room status to the Front Desk efficiently.
• Prepare work assignments based on rooms requiring immediate cleaning and anticipated check-outs.
• Monitor and manage inventory of supplies to ensure adequate stock levels.
• Support and supervise an inspection program for all guestrooms and public spaces.
• Understand and manage the department's impact on the property's financial goals, aiming to meet or exceed budget targets.
• Ensure employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up on corrective actions.
• Supervise daily Housekeeping shift operations, ensuring compliance with all policies, standards, and procedures.
• Participate in departmental meetings, conveying departmental goals to achieve desired results.
• Utilize on-the-job training tools to train new room attendants and provide follow-up training.
• Establish and maintain open, collaborative relationships with employees.
• Schedule employees according to business demands and track time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs).
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition is practiced and participate in recognition programs.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results.
• Participate in employee progressive discipline procedures.
• Acknowledge team successes and contributions.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to deliver excellent customer service.
• Emphasize guest satisfaction and continuous improvement during departmental meetings.
• Respond to and handle guest problems and complaints effectively.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED required.
• 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Proficiency in Housekeeping operations and standards.
• Experience in Laundry operations (if applicable).
• Commitment to ensuring high levels of Guest Satisfaction.
• Strong Budget Management capabilities.
• Knowledge of Human Resources practices and employee management.
• Excellent Customer Service skills.

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519.

Company Commitment

W Hotels is an equal opportunity employer, committed to diversity and inclusion. The company celebrates the unique backgrounds of its associates and fosters an environment where everyone feels valued and has access to opportunity.

About the Role

W Hotels is seeking a Housekeeping Manager for its Riyadh, Saudi Arabia location. This management position is responsible for overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services. The role ensures that all guest rooms, public spaces, and employee areas are maintained to high standards of cleanliness and presentation, contributing to guest satisfaction and operational efficiency.

As a key member of the W Hotels team, the Housekeeping Manager will play a crucial role in maintaining the brand's reputation for service and luxury. This position requires a proactive approach to management, attention to detail, and the ability to lead and motivate a team to achieve departmental and property-wide goals, while also managing operational budgets effectively.

Key Responsibilities

• Oversee daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
• Direct and collaborate with employees to ensure guest rooms, public spaces, and employee areas are impeccably clean and well-maintained.
• Conduct regular inspections of all areas and hold staff accountable for implementing corrective actions.
• Verify that guest room status is communicated to the Front Desk in a timely and efficient manner.
• Prepare daily work assignments by obtaining lists of rooms to be cleaned immediately and identifying prospective check-outs or discharges.
• Manage inventory of stock to ensure adequate supplies are available for all operations.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Understand the financial impact of the department's operations and manage to achieve or exceed budgeted goals.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up to verify understanding and completion.
• Supervise daily Housekeeping shift operations, ensuring compliance with all housekeeping policies, standards, and procedures.
• Participate in departmental meetings and consistently communicate departmental goals to achieve desired results.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and track employee time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs).
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition programs are active and implemented across all shifts.
• Participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate successes and publicly acknowledge the contributions of team members.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Respond to and effectively handle guest problems and complaints.
• Strive for continuous improvement in service performance.

Qualifications and Requirements

• High school diploma or GED; 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Housekeeping Operations
• Laundry Operations
• Recreation/Health Club Management
• Budget Management
• Human Resources Management
• Customer Service
• Leadership
• Teamwork
• Problem-Solving

Work Location and Type

This is a full-time, management position located in Riyadh, Saudi Arabia. The role is not remote.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an Assistant Manager for Sales (AsstMgr-Sales I) to join their dynamic team. This full-time management position is based in the Financial District and plays a crucial role in driving sales initiatives and fostering long-term customer relationships. The ideal candidate will contribute to achieving sales objectives by focusing on building value-based connections with clients and ensuring seamless service delivery.

The role involves assisting with the solicitation and handling of sales opportunities, ensuring that business is properly and timely turned over for excellent service delivery. A key aspect of this position is leading day-to-day sales activities with a strong emphasis on cultivating lasting customer relationships that support the achievement of sales goals, including personal sales targets.

Key Responsibilities

• Assist with the solicitation and handling of sales opportunities to drive revenue and business growth.
• Ensure that all booked business is properly and timely turned over to relevant departments for seamless service delivery.
• Lead day-to-day sales activities with a focus on building long-term, value-based customer relationships.
• Achieve personal sales goals and contribute to the overall sales objectives of the location.
• Work collaboratively with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through activities such as sales calls, entertainment, FAM trips, and trade shows.
• Develop relationships within the local community to expand the customer base and identify new sales opportunities.
• Assist in managing and developing relationships with key internal and external stakeholders.
• Provide accurate, complete, and effective turnover of business to Event Management.
• Participate in sales calls with the sales team to acquire new business and close deals.
• Support the operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.
• Identify new business opportunities to achieve personal and location revenue goals.
• Understand the overall market, including competitor strengths and weaknesses, economic trends, and supply and demand, to effectively position W Hotels.
• Assist in closing the most advantageous opportunities for the location based on market conditions and needs.
• Gain a deep understanding of the location’s primary target customers and their service expectations to offer tailored business solutions.
• Support the company's service and relationship strategy to drive customer loyalty through excellent service experiences.
• Service existing customers to grow their share of business with W Hotels.
• Execute and uphold the company's customer service standards.
• Provide exceptional customer service consistent with the company's daily service basics.
• Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications and Requirements

• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing or a related professional area.
• Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no prior work experience required.

Required Skills

• Sales
• Marketing
• Customer Relationship Management
• Business Development
• Revenue Generation
• Customer Service

Work Location and Type

This is a full-time management position located in the Financial District of Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Postal Code 13519.

About Marriott International and W Hotels

Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity. They foster an environment where associates' unique backgrounds are celebrated, recognizing that their strength lies in the rich blend of culture, talent, and experiences. They are committed to non-discrimination on any protected basis.

W Hotels' mission is to ignite curiosity and expand horizons, offering guests a chance to experience life. They aim to open doors and minds, inspired by new faces and experiences, operating with the belief that they are ready for anything. This philosophy has earned them a reputation for redefining luxury worldwide. The "Whatever/Whenever" service culture is central to their operations. W Hotels invites original, innovative individuals looking for future opportunities. Joining W Hotels means becoming part of the Marriott International portfolio of brands, offering a place to work at your best, realize ambitions, feel belonging within a global community, and become the best version of yourself.

About the Logistics Manager Role

UCC Holding is seeking an experienced and strategic Logistics Manager to join its team in Riyadh, Saudi Arabia. This role is responsible for the comprehensive oversight of inventory management, defining departmental strategies to optimize inventory levels, eliminate obsolete and off-spec materials, and reduce aging stock. The Logistics Manager will manage and control organizational resources for distribution and allocation across all company-wide projects, ensuring efficient supply chain operations.

This position plays a crucial part in managing all logistics requirements related to warehouse functions, including transportation, supply delivery, and coordination with shipping, freight forwarding, and customs authorities. The ideal candidate will be instrumental in managing the supply and delivery of procured items to assigned project locations, ensuring seamless operations and adherence to best practices.

Key Responsibilities

• Oversee the entire inventory management process, defining departmental strategies for appropriate inventory levels.
• Eliminate obsolete and off-spec material, and reduce aging material within the inventory.
• Manage and control organizational resource distribution and allocation directed by the Operations Manager for all company-wide projects.
• Be responsible for all logistic requirements related to the warehouse function, including transportation and supply delivery.
• Manage the supply and delivery of procured items to assigned Project locations.
• Coordinate effectively with all shipping and freight forwarding agencies and customs authorities.
• Create and implement best practice logistics principles, policies, and processes across the organization to improve operational and financial performance.
• Ensure the accuracy and timeliness of all inventory transactions and the physical movement of materials from receipt to stocking and distribution.
• Develop and execute tools and methodologies to enable effective implementation of logistic plans, including designing and developing standard operating methods to manage logistics operations efficiently.
• Contribute to the creation and implementation of a best practice logistics vision, strategy, policies, processes, and procedures to aid and improve operational performance.
• Plan, manage, and evaluate logistics operations, liaising with internal stakeholders, suppliers, logistics providers, transportation companies, and customers.
• Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements.
• Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
• Support continuous improvement initiatives and identify inefficiencies and cost optimization opportunities.
• Ensure the integrity of inventory accuracy and manage stock movements with the help of direct reports.
• Identify and resolve any inventory discrepancies and ensure inventory and system records are in agreement.
• Interpret trends and analyze and review data, providing meaningful logistics data to others in the organization to aid customer service and cost improvements.
• Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies.

Qualifications and Experience

• A Bachelor's Degree in Business Administration or a Supply Chain/Logistics related course.
• A minimum of 15 years of overall working experience.
• A minimum of 5 years of relevant working experience specifically in logistics.
• A minimum of 5 years of experience working within the GCC region is considered a plus.

Required Skills

• Inventory Management
• Logistics Planning
• Supply Chain Management
• Transportation Management
• Warehouse Operations
• Coordination with Customs Authorities
• HSE Initiatives
• Continuous Improvement
• Data Analysis
• Problem Solving
• Leadership
• Communication

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Qiddiya Investment Company is seeking a Commercial Director for City Operations (DEL 5) to lead the commercial strategy and execution for city-wide operations. This leadership position requires a commercially astute professional to manage all commercial aspects of city operations projects, ensuring alignment with Qiddiya's strategic objectives and commitment to excellence.

Role Overview

The Commercial Director will oversee contract negotiations, procurement, financial management, and risk mitigation across diverse operational areas. This role involves close collaboration with cross-functional teams to optimize commercial performance, maintain budgetary discipline, and cultivate strong relationships with partners and stakeholders. The position is based in Riyadh, Saudi Arabia, and is a full-time role.

Key Responsibilities

• Lead the development and execution of commercial strategies for contracts related to Operations within Qiddiya.
• Manage all post-contract commercial activities across City Operations, including variations, claims, compliance, and performance.
• Define and execute contract renewal and cost optimization strategies for key service contracts.
• Provide commercial insights on risks, commitments, and forecast impacts, in alignment with Commercial and Reporting and Finance functions.
• Lead the implementation of the Service Charge framework and model, and the cost recovery process across operating assets.
• Serve as the commercial lead to City Operations leadership, supporting Executive and Management Committee decision-making and building team capability.
• Mentor and guide the commercial team, fostering a culture of excellence and continuous improvement.

Qualifications and Experience

• Bachelor's degree in Quantity Surveying, Business Administration, Construction Management, or a related field; an advanced degree is preferred.
• A minimum of 12 years of progressive experience in commercial/contract management within the operations (O&M, FM, utilities, city operations) or construction sectors.
• Demonstrated experience in managing large-scale Operations with a focus on commercial contract negotiation and management.
• Strong expertise in post-contract management, including variations, claims, renewals, and performance management.
• Exposure to service charge / cost recovery models is highly desirable.

Required Skills and Competencies

• Commercial Strategy Development and Execution
• Contract Negotiation and Management
• Procurement Processes
• Financial Management and Budgetary Discipline
• Risk Mitigation and Management
• Commercial Performance Optimization
• Stakeholder Engagement and Management
• Post-Contract Management (Variations, Claims, Renewals, Performance)
• Cost Optimization Strategies
• Service Charge Framework and Cost Recovery Model Implementation
• Team Capability Building and Mentorship
• Fostering a Culture of Continuous Improvement
• Analytical and Problem-Solving Skills
• Attention to Detail
• Excellent Communication and Interpersonal Skills
• Leadership Abilities

About the Role

FLOW Consortium is seeking an experienced Planning Manager to oversee operational planning for the Riyadh Metro's Lines 3, 4, 5, and 6. This role is essential for ensuring the delivery of safe, reliable, and efficient metro services. The Planning Manager will be responsible for service planning, train timetable development, maintenance access coordination, and operational readiness. The position involves balancing passenger demand with operational and maintenance requirements to optimize service delivery, maximize network availability, and support overall operational performance through effective planning and stakeholder coordination. As part of the Riyadh Metro operations and maintenance package, the Planning Manager will contribute to Riyadh's transformation under Vision 2030, upholding world-class standards in operational excellence.

Key Responsibilities

• Lead and manage the Planning Team to ensure effective delivery of operational planning activities.
• Develop and optimize train service plans and timetables based on passenger demand, operational requirements, and service standards.
• Coordinate maintenance access, possessions, and infrastructure protection activities to minimize operational disruption.
• Analyze service performance and operational scenarios to support normal and contingency service planning.
• Manage permit-to-work planning processes and ensure effective coordination between Operations and Maintenance teams.
• Lead planning meetings, workshops, and reviews to enhance timetable performance and operational efficiency.
• Act as the primary point of contact for train service planning, timetable management, and operational access planning.
• Support audits, operational activities, and continuous improvement initiatives across the Metro system.
• Develop and maintain effective operational plans that support safe, reliable, and efficient Metro services.
• Optimize train timetables and service patterns to meet passenger demand and operational requirements.
• Ensure effective planning and coordination of maintenance activities, possessions, and infrastructure access.
• Oversee planning and control processes related to operational access and permit management.
• Analyze operational data and implement improvements to enhance service delivery and network efficiency.
• Collaborate with Operations, Maintenance, Control Centre, and external stakeholders to ensure alignment of planning activities.
• Lead planning-related audits and ensure compliance with operational standards, procedures, and contractual obligations.
• Lead, develop, and support the Planning Team to achieve departmental objectives and operational excellence.
• Develop and coordinate service plans for special events, operational disruptions, and emergency scenarios.

Qualifications and Experience

• A minimum of 8 years of experience in operational planning, service planning, transport planning, or railway operations.
• Proven experience within rail, metro, public transport, or complex transportation environments.
• Strong knowledge of train scheduling, timetable development, and service planning methodologies.
• Experience coordinating maintenance access, possessions, permit-to-work systems, and operational planning activities.
• Working knowledge of train operations, station operations, depot operations, control centre functions, and resource planning.
• Understanding of passenger demand analysis and service optimization techniques.
• Good understanding of railway operational systems, including driverless train operations, signaling systems, power supply systems, platform screen doors, fare collection systems, communication systems, and traffic management systems.
• Experience supporting operational contingency planning and service recovery strategies.
• Strong analytical and reporting skills with the ability to interpret complex operational data.
• Proficiency in Microsoft Office applications and planning-related software systems.
• Experience working within safety-critical operational environments.
• Bachelor's Degree in Management, Engineering, Business Administration, or a related discipline.
• Project Management Professional (PMP) or equivalent certification is preferred.

Required Skills

• Strong leadership and team management capabilities.
• Excellent analytical and problem-solving abilities.
• Effective communication and stakeholder engagement skills.
• Strong planning and organizational capability.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Strong decision-making and coordination skills.
• High attention to detail and accuracy.
• Ability to work under pressure and meet critical deadlines.
• Strong report writing and presentation skills.
• Collaborative and customer-focused mindset.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role is with FLOW Consortium, a strategic partnership contributing to the Riyadh Metro, one of the world's most advanced urban transit systems. The Planning Manager will be a key contributor to the operational excellence of this significant infrastructure project.

About the Role

Mövenpick Hotels & Resorts is seeking an Assistant Housekeeping Manager for its property in Riyadh, Saudi Arabia. This role supports the Executive Housekeeper in maintaining high standards of cleanliness, hygiene, and presentation across all hotel areas. The Assistant Housekeeping Manager will contribute to Mövenpick's service delivery by leading and motivating the housekeeping team and collaborating with other departments.

Key Responsibilities

• Oversee daily housekeeping operations, including task allocation based on occupancy and arrivals.
• Conduct inspections of guest rooms, public areas, and corridors to ensure compliance with hygiene standards.
• Coordinate with the Front Desk to provide real-time room status updates and manage guest requests.
• Liaise with the Engineering department for defect logging, deep cleaning, and preventative maintenance.
• Manage, motivate, and mentor housekeeping staff, fostering a positive team culture.
• Assist with staff recruitment, onboarding, and performance evaluations.
• Conduct daily briefings and implement training programs on SOPs, chemical safety, and guest interaction.
• Manage staff scheduling, attendance, and payroll reporting in accordance with Saudi labor laws.
• Monitor and manage inventories of linens, uniforms, amenities, and cleaning supplies to ensure efficient usage and minimize waste.
• Assist with supply ordering and tracking within the department's operating budget.
• Oversee Lost & Found procedures, ensuring proper documentation and safekeeping of guest property.
• Address guest complaints and specialized requests promptly and professionally.
• Review guest satisfaction surveys to identify areas for operational improvement.

Qualifications and Experience

• Diploma or Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• 3 to 5 years of progressive housekeeping experience in a 4-star or 5-star hotel.
• At least 1-2 years of experience in a supervisory or assistant managerial capacity within housekeeping.
• Prior experience within the Accor network or a premium international brand is preferred.
• Familiarity with the Riyadh hospitality market and Saudi labor/hygiene regulations is a strong asset.

Required Skills

• Proficiency in Property Management Systems (*, Opera), housekeeping software, and MS Office (Excel, Word).
• Strong team management abilities, with experience leading teams in a fast-paced environment.
• Fluent in English (written and spoken). Arabic language skills are a valuable asset.
• A keen eye for detail regarding cleanliness, aesthetic presentation, and sanitation protocols.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic hospitality setting, requiring collaboration with various hotel departments.

About the Role

Al Ghurair, a diversified family business group with over six decades of heritage in the Middle East, is seeking a Manager - Showroom for its operations in Riyadh, Saudi Arabia. This full-time position is focused on driving sales performance and ensuring an exceptional customer experience within the automotive sector, specifically for the Mhero and Voyah brands.

Role Overview

As the Manager - Showroom, you will lead a team and oversee all showroom operations to achieve ambitious sales targets and maintain the premium image of the represented brands. This role requires strategic thinking, strong leadership capabilities, and a thorough understanding of sales processes and customer relationship management.

Key Responsibilities

• Drive showroom sales performance by achieving monthly sales volume, revenue, and gross profit targets for Mhero and Voyah brands through effective monitoring of walk-in conversion rates, test drives, and customer follow-ups.
• Lead and coach the showroom team, comprising approximately 6-8 direct reports including Brand Hosts, Sales Executives, and Cashiers, by conducting daily huddles, performance reviews, and ongoing product training focused on EV features and brand positioning.
• Manage and elevate customer experience standards, ensuring every visitor receives a premium and personalized welcome and sales process, while effectively resolving escalations and maintaining mystery shop scores above target.
• Oversee vehicle display and showroom readiness, coordinating vehicle rotation, cleanliness, digital signage, marketing collateral, and hospitality areas to accurately reflect Mhero's rugged identity and Voyah's luxury image.
• Optimize operational processes by monitoring lead management within the CRM system, ensuring accurate order booking and payment processing, and collaborating with the after-sales department for seamless vehicle deliveries.
• Analyze sales data and market feedback by tracking key showroom performance indicators (KPIs) such as traffic, conversion rates, and test drive-to-sale ratios, reporting on competitor activities, and recommending promotional events or inventory adjustments to the Branch Sales Manager.

Qualifications and Experience

• A minimum of 5 years and a maximum of 10 years of relevant experience in a sales management role.
• Experience within the automotive industry is preferred.

Required Skills

• Proven ability to drive sales performance and achieve targets.
• Strong team leadership and coaching capabilities.
• Expertise in managing and enhancing customer experience.
• Proficiency in optimizing operational processes.
• Skilled in sales data analysis and interpretation.
• Experience with CRM systems for lead management and customer tracking.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Saham Car Rental is looking for a Car Rental Branch Supervisor to join their team. This role aims for the effective management of car rental operations and supervision of branch performance. The position requires strong organizational skills, high efficiency in operations management, and the ability to lead teams to achieve goals.

Job Responsibilities

The Rental Branch Supervisor oversees car rental operations at the branch level, ensuring adherence to procedures and monitoring the daily workflow. The role includes managing and tracking open and closed contracts, and ensuring the completeness and accuracy of all documents. It also involves supervising collection operations and following up with customers regarding late payments or delayed vehicle returns, to ensure timely settlements. The role also includes supervising branch staff, ensuring their adherence to procedures, and monitoring drivers' adherence to schedules and service delivery.

Tasks also include conducting daily reviews of branches and centers, and ensuring the integrity of financial transactions. The supervisor monitors fleet readiness and maintenance, ensuring vehicles are in optimal operational condition. They also follow up on customer complaints and resolve them to enhance the customer experience. The supervisor ensures the branch operates in a clean and organized environment that meets the needs of rental operations. The role requires preparing operational reports and monitoring performance indicators for service delivery and continuous improvement initiatives, while ensuring compliance with branch policies and operating procedures for car rental services.

Qualifications and Basic Requirements

• Saudi Nationality.
• At least 3 years of experience in car rental or related automotive operations.
• Good understanding of car rental operating and maintenance systems.
• Leadership and management skills, with the ability to manage a branch.
• High skills in follow-up, analysis, and report preparation.
• Ability to use computers and operating systems efficiently.

Required Skills

• Car Rental Branch Management.
• Supervision.
• Operations Management.
• Customer Service.
• Team Management.
• Financial Management.
• Performance Monitoring.
• Regulatory Compliance.
• Report Preparation.
• Problem Solving.
• Leadership.
• Communication.

Work Details and Locations

The type of work is full-time. The required experience ranges between 2-5 years. Opportunities are located in the Riyadh region, with specific opportunities in the cities of Riyadh and Jeddah.

About the Role

Majestic International Company, established in 1986, is seeking a Transition & Interface Management Lead to join its team in Riyadh. The company operates with principles of discipline, excellence, adaptability, and motivation, focusing on delivering premium services through technical capabilities, specialized skills, and advanced technology. This role is integral to ensuring the seamless delivery of projects and transitions, supporting national development through high-performing services tailored to dynamic challenges.

Role Overview

The Transition & Interface Management Lead will oversee and manage the integration of project activities, facilitate communication and training, track progress, and address challenges. This full-time, on-site position in Riyadh is key to coordinating mobilization activities, managing stakeholder interfaces, overseeing readiness gates, and ensuring effective dependency management for smooth transitions into operational phases.

Key Responsibilities

• Develop and manage comprehensive transition plans and readiness frameworks.
• Maintain interface matrices, dependency registers, and mobilization trackers.
• Coordinate and facilitate stakeholder workshops and decision-making forums.
• Track and ensure fulfillment of operational, access, security, data, and provider readiness requirements.
• Support governance reporting processes and manage transition closeout activities.

Qualifications and Requirements

• A degree in Project Management, Engineering, Facilities Management, or a closely related field.
• Demonstrated experience in managing operational transitions, mobilizations, or complex stakeholder environments.
• Strong planning, coordination, and facilitation skills.
• Excellent stakeholder engagement and governance experience.
• 5-10 years of relevant experience.

Required Skills

• Project Management
• Engineering
• Facilities Management
• Planning
• Coordination
• Facilitation
• Stakeholder Engagement
• Governance

Work Location and Type

This is a full-time, on-site position located in Riyadh, Saudi Arabia.

About the Role

Egis, a global leader in architecture, consulting, construction engineering, and mobility services, is seeking a highly experienced Facility Management Director to join its team in Riyadh, Saudi Arabia. This role provides strategic, technical, and operational leadership for the full lifecycle management of the organization's built and natural assets across a complex, multi-site program. The Director will oversee the planning, mobilization, operation, and continuous improvement of all Facilities Management (FM) and Landscape Operations & Maintenance (O&M) services. This position acts as a senior advisor to executive leadership, government agencies, and key stakeholders, ensuring world-class delivery.

With a significant presence in the Middle East, Egis is committed to sustainable development and enhancing quality of life through its extensive portfolio of complex projects. This role is integral to ensuring the operational excellence and long-term viability of our assets within this dynamic region.

Key Responsibilities

• Develop and implement the organization's comprehensive FM and Landscape O&M strategy, aligning with long-term corporate objectives.
• Establish governance frameworks, performance management systems, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs) for all FM disciplines, including hard services, soft services, infrastructure, and landscape operations.
• Lead strategic asset management planning, encompassing lifecycle cost modeling, capital replacement strategies, and sustainability-focused asset performance improvements.
• Represent the FM function at executive committees, senior leadership briefings, and cross-government steering groups.
• Provide expert guidance throughout the full asset lifecycle, from design review and mobilization to operation, maintenance, optimization, and decommissioning.
• Ensure all assets and facilities achieve optimal operational availability, resilience, and compliance with relevant standards.
• Direct the mobilization of FM and O&M contracts, establish operational readiness programs, and oversee contractor onboarding and performance management.
• Ensure operations integrate seamlessly with the broader urban, environmental, and community context.
• Lead the development of procurement strategies, technical documentation, scopes of work, and high-quality Requests for Proposals (RFPs) for all FM and O&M services.
• Manage the full tendering process, including bid evaluation, technical and commercial assessment, negotiation, and contract award.
• Maintain full budgetary and financial control, ensuring accurate and timely cost forecasting, contract variations, cash-flow analysis, and risk/opportunity tracking.
• Drive value engineering, cost optimization, and commercial innovation across the FM portfolio.
• Ensure all facilities, operations, and contractors comply with regulatory, statutory, environmental, and Health, Safety, and Environment (HSE) requirements.
• Oversee the creation of risk registers, emergency preparedness plans, and business continuity strategies.
• Implement quality assurance frameworks to monitor performance and ensure consistent, high-quality delivery across all service providers.
• Conduct regular reviews of O&M delivery, identify areas for improvement, and implement corrective measures.
• Serve as the senior point of contact for government entities, municipalities, regulatory bodies, clients, community groups, and internal stakeholders.
• Lead high-level presentations, executive reporting, workshops, and strategic planning sessions.
• Build strong collaborative relationships with partners, service providers, and cross-functional teams to ensure organizational alignment.
• Lead, mentor, and develop a multi-disciplinary team of FM, landscape, engineering, and O&M professionals.
• Cultivate a high-performance culture emphasizing accountability, technical excellence, and continuous improvement.
• Identify capability gaps and drive training, succession planning, and professional development initiatives within the team.

Qualifications and Requirements

• Bachelor’s Degree in Facilities Management, Urban Design, Architecture, Landscape Architecture, or an equivalent qualification.
• A minimum of 15 years of extensive experience in Facilities & Asset Management of large, complex, multi-site environments.
• Deep knowledge of Operations & Maintenance (O&M) across hard services, soft services, infrastructure, and large-scale landscape environments.

Required Skills

• Facilities & Asset Management
• Operations & Maintenance (O&M)
• Hard Services Management
• Soft Services Management
• Infrastructure Management
• Landscape Operations & Maintenance
• Strategic Planning
• Governance
• Performance Management
• Asset Management
• Lifecycle Cost Modelling
• Capital Replacement Strategies
• Sustainability Principles
• Procurement
• Contract Management
• Budgetary Control
• Financial Control
• Risk Management
• Compliance
• Health, Safety, and Environment (HSE)
• Emergency Preparedness
• Business Continuity Planning
• Quality Assurance
• Stakeholder Management
• Team Leadership
• Talent Development

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. The role requires extensive experience, with a minimum of 15 years in Facilities & Asset Management of large, complex, multi-site environments.

About the Role

The Zakat, Tax and Customs Authority (ZATCA) is seeking a Cloud Computing Center of Excellence (CCoE) Director to lead the strategic direction and implementation of cloud initiatives across the organization. This role is responsible for establishing best practices, governance, and frameworks to maximize the benefits of cloud technologies while ensuring compliance with security standards and organizational policies. The CCoE Director will collaborate with cross-functional teams to facilitate the adoption and integration of cloud solutions, aligning them with ZATCA's business objectives.

Key Responsibilities

• Contribute to the development of the IT Planning and Management business plan, ensuring alignment with ZATCA's strategic goals.
• Investigate and propose initiatives that positively impact Cloud Computing operations financially and mitigate financial and operational risks.
• Define ZATCA's IT & Digitization services offerings to empower business users with necessary operational capabilities, ensuring continuous maintenance and timely updates.
• Develop the ZATCA IT & Digitization service catalog in cooperation with business users and relevant IT functions and stakeholders.
• Oversee the development of the Cloud Computing CoE portfolio, ensuring the fulfillment of business requirements and customer needs.
• Participate in the identification and recruitment of key talent to build a high-performing team.
• Guide, mentor, and support direct reports to ensure they execute their duties in accordance with established policies and processes.

Qualifications and Requirements

• A Bachelor's degree in Computer Science, Information Technology, or an equivalent qualification is required.
• A Master's degree in Information Technology Management, Computer Science, Business Administration, or an equivalent field is preferred.
• A minimum of 8 years of relevant professional experience is required.
• A minimum of 3 years of experience in a managerial level role is required.

Required Skills

• Cloud Computing
• IT Planning and Management
• Business Plan Development
• Financial Impact Analysis
• Risk Mitigation
• IT & Digitization Services
• Service Catalog Development
• Portfolio Management
• Talent Recruitment
• Mentoring
• Proficient Collaboration and Communication
• Proficient Customer Focus
• Proficient Team Development
• Proficient Enablement of Change and Innovation
• Proficient Leading by Example
• Proficient Operational Excellence
• Proficient Professionalism
• Proficient Results Orientation
• Developing Strategic Thinking

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, with the Zakat, Tax and Customs Authority.

About the Fleet Supervisor Role

Ninja is seeking a proactive and detail-oriented Fleet Supervisor to join our team in Riyadh, Saudi Arabia. This full-time position is crucial for overseeing the daily operations of our fleet, ensuring optimal vehicle availability, adherence to safety standards, regulatory compliance, and cost efficiency. The ideal candidate will bring a proven track record in managing transportation fleets within a dynamic logistics or supply chain environment.

As a Fleet Supervisor, you will be instrumental in maintaining the smooth functioning of our transportation operations. You will be responsible for a wide range of activities, from driver management and vehicle maintenance to cost control and performance reporting. This role requires a strong understanding of fleet management principles and the ability to work effectively in a fast-paced operational setting.

Key Responsibilities

• Supervise daily fleet operations to ensure maximum vehicle availability and operational efficiency.
• Manage vehicle allocation and driver assignments based on business and delivery requirements.
• Monitor fleet utilization and identify opportunities to improve productivity and reduce downtime.
• Coordinate preventive and corrective vehicle maintenance activities with workshops and service providers.
• Ensure all vehicles maintain valid registrations, insurance, inspections, and regulatory documentation.
• Track fuel consumption, maintenance expenses, and other fleet-related costs while supporting cost optimization initiatives.
• Monitor vehicle condition and ensure all safety standards and company policies are consistently followed.
• Investigate vehicle accidents, damages, traffic violations, and operational incidents, and implement corrective actions when required.
• Supervise driver performance, attendance, compliance, and adherence to safety procedures.
• Support driver onboarding, training, and performance improvement programs.
• Coordinate with Operations, Warehouse, Procurement, Finance, and external vendors to ensure smooth fleet operations.
• Prepare and maintain accurate fleet records, reports, and operational documentation.
• Generate regular fleet performance reports and KPIs for management review.
• Identify process improvement opportunities and implement solutions to enhance efficiency, service levels, and fleet performance.
• Support fleet expansion, optimization, and continuous improvement projects.

Qualifications and Requirements

• Bachelor's degree in Logistics, Supply Chain, Business Administration, Transportation, or a related field.
• 3-5 years of experience in Fleet Operations, Transportation, Logistics, or Supply Chain.
• Minimum 2 years of supervisory experience.
• Experience managing commercial vehicles, vans, trucks, or distribution fleets.
• Strong knowledge of fleet management and transportation operations.
• Experience in vehicle maintenance management and compliance.
• Knowledge of cost control, route planning, and vendor management.
• Strong reporting, analytical, and problem-solving skills.
• Proficiency in Microsoft Excel and reporting tools.
• Strong communication and team coordination skills.
• Ability to work in a fast-paced operational environment.

Required Skills

• Fleet Management
• Transportation Operations
• Vehicle Maintenance
• Compliance Management
• Cost Control
• Route Planning
• Vendor Management
• Reporting and Analytics
• Problem-Solving
• Microsoft Excel Proficiency
• Communication Skills
• Team Coordination
• Logistics Management
• Supply Chain Management

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires the ability to work effectively in a fast-paced operational environment.

About the Role

Fircroft is seeking an experienced Tendering Manager to lead growth initiatives, strategic bidding, and client engagement within its Facilities Management (FM) and Operations & Maintenance (O&M) business in Riyadh, Saudi Arabia. This role requires a professional with extensive experience in business development, tender management, and commercial strategy, specifically within the Facilities Management, Property Management, Operations & Maintenance, or Integrated Facilities Services sectors. The Tendering Manager will identify new opportunities, monitor market trends, and develop robust pipelines aligned with company objectives to drive sustainable growth.

The successful candidate will be instrumental in developing and presenting integrated FM and O&M solutions tailored to client needs, fostering cross-selling initiatives, and ensuring proposals reflect operational excellence and competitive pricing. This role demands strong leadership to mentor teams, establish performance metrics, and provide strategic recommendations to senior management.

Key Responsibilities

• Identify and pursue new business opportunities across Facilities Management and O&M sectors.
• Monitor market trends, competitor activities, and client requirements to drive sustainable growth.
• Develop and maintain a robust pipeline of strategic opportunities aligned with company objectives.
• Evaluate new markets, partnerships, and service offerings to support business expansion.
• Conduct feasibility studies, financial assessments, and risk evaluations for new opportunities.
• Lead the end-to-end tendering process, including opportunity assessment, bid strategy, proposal development, pricing, submission, and negotiations.
• Develop winning strategies, value propositions, and competitive positioning for major bids.
• Lead bid/no-bid decisions based on commercial, technical, operational, and strategic criteria.
• Review technical and commercial proposals to ensure compliance with client requirements and company standards.
• Coordinate with Operations, Finance, Procurement, HR, Engineering, and Legal teams to prepare high-quality submissions.
• Develop integrated FM and O&M solutions tailored to client requirements.
• Lead cross-selling initiatives by combining services across multiple business units.
• Ensure proposals reflect efficient service delivery models, competitive pricing, and operational excellence.
• Support mobilization planning and transition strategies for awarded contracts.
• Build and maintain strong relationships with clients, consultants, developers, government entities, and strategic partners.
• Represent the company during client meetings, presentations, and tender clarification sessions.
• Develop strategic partnerships and subcontracting arrangements to enhance competitiveness.
• Lead and mentor the Business Development and Tendering teams.
• Establish KPIs and performance metrics to monitor team effectiveness.
• Track bid success rates, win/loss analysis, and market trends to continuously improve performance.
• Provide regular reports and strategic recommendations to senior management.

Qualifications and Experience

• Bachelor's Degree in Engineering, Business Administration, Sales, Marketing, or a related field.
• MBA or relevant postgraduate qualification is preferred.
• Minimum of 15 years of experience in Business Development, Tendering, or Commercial Management.
• Strong experience within Facilities Management (FM), Operations & Maintenance (O&M), Property Management, Technical Services, or Integrated Facilities Services.
• Proven track record of winning large-scale FM and O&M contracts.
• Experience working with government, semi-government, and major private-sector clients is highly preferred.

Required Skills

• Business Development
• Tender Management
• Commercial Strategy
• Facilities Management (FM)
• Operations & Maintenance (O&M)
• Property Management
• Integrated Facilities Services
• Pricing Strategies
• Contract Negotiations
• Proposal Management
• Leadership
• Stakeholder Management
• Communication
• Financial Modeling
• Risk Assessment
• Strong commercial acumen and strategic planning capabilities.
• Expertise in tendering, pricing strategies, contract negotiations, and proposal management.
• Excellent leadership, stakeholder management, and communication skills.
• Strong analytical, financial modeling, and risk assessment abilities.
• Ability to manage multiple high-value opportunities simultaneously.
• Fluent in English; Arabic is highly desirable.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Havelock One Interiors, a leading turnkey fit-out service provider in the Middle East since 1998, is expanding its operations in Saudi Arabia. The company specializes in interior contracting and the manufacturing of bespoke joinery, metalworks, and sophisticated shop fittings. To support this growth, we are seeking experienced leaders to join our team. This role offers an established work environment and a loyal, respectful corporate culture, with opportunities to work on challenging projects across the country. The Commercial Manager will lead the commercial operations, oversee day-to-day activities, and focus on the long-term interests of the business. This includes setting strategic direction, managing key resources, ensuring policy compliance, and developing talent. The position requires fostering a high-performance culture and developing relationships to pursue new business opportunities while managing commercial aspects with internal and external stakeholders.

Key Responsibilities

• Lead and manage the Commercial Department, ensuring clear definition of roles and responsibilities, regular performance reviews, and support for professional development.
• Chair internal commercial review meetings, ensuring clear communication of commercial risks, opportunities, and project status to senior leadership.
• Implement standardized commercial procedures across all projects, ensuring alignment with corporate policies and governance.
• Collaborate with the estimating team to manage the end-to-end commercial aspects of projects.
• Oversee the development and preparation of contractual and tender submission documents.
• Negotiate and prepare guarantees with client representatives.
• Maintain regular correspondence and meetings with clients, PQS, and Team Liaisons to ensure updated valuations and agreed final accounts.
• Ensure contract execution and completion within the boundaries of the contract documentation.
• Protect the company against liability for damages and penalties.
• Maximize entitlements and recovery of incurred costs.
• Periodically visit sites, communicating with Site Managers/Supervisors regarding progress and variations.
• Measure and value new rates and variations.
• Continuously estimate the final contract value.
• Send contractor packages for pricing and evaluation before order placement.
• Evaluate tender responses, adjudicate, negotiate, and appoint subcontractors/vendors as required.
• Generate subcontractor documentation for payments, contra charges, and final accounts.
• Monitor and report on costs against allowances and budgets.
• Oversee the monitoring of labour and materials.
• Delegate responsibilities within the Commercial Department as necessary.
• Undertake value engineering initiatives.
• Adopt a hands-on approach and commitment to providing a high-quality, client-focused service with an ethos of "right first time, on time."
• Promote a customer service culture emphasizing client partnership through regular liaison.
• Conduct proactive and regular risk assessments.
• Mentor junior commercial staff and foster a collaborative, motivated, and high-performing team environment.

Qualifications and Requirements

• More than 12 years of experience in a similar function, with significant experience in the fit-out industry.
• Bachelor's degree in Civil Engineering or a similar degree in Quantity Surveying (preferred).
• Proven experience in leading a commercial team and managing complex contract negotiations.
• Strong decision-making ability and strategic thinking to align commercial goals with organizational objectives.
• Ability to develop commercial strategies and mentor teams toward successful project delivery.
• Knowledge of the full tender process and experience in value engineering.
• Experience in analyzing trade comparisons.
• Professionalism and strong work ethics.
• Ability to communicate effectively both internally and externally in business English, both in writing and orally.
• Commercially astute.
• Team handling, leadership, and stakeholder management skills.

Required Skills

• Commercial Operations Management
• Strategic Direction Setting
• Resource Management
• Policy Compliance
• Talent Development
• Leadership
• Guidance and Support
• High-Performance Culture Development
• Business Development
• Stakeholder Management
• Contract Negotiation
• Tender Submission
• Value Engineering
• Risk Assessment
• Team Handling
• Proficiency in Microsoft Outlook, Word, and Excel
• Effective Communication (written and oral)

Work Location and Environment

This is a full-time position based in Riyadh, Saudi Arabia, with projects located across the country. The ideal candidate will be flexible and adaptable to work on different projects nationwide. Havelock One Interiors offers opportunities to work on challenging projects in a key growth market.

About the Role

AtkinsRéalis is seeking a System Admin AFC Level 4 to join our team in Riyadh, Saudi Arabia. This senior technical role requires a professional with over 10 years of dedicated experience in the operation and maintenance of Automated Fare Collection (AFC) and Central Clearing House (CCH) systems. The successful candidate will be responsible for overseeing AFC operations at both employer and operator levels, ensuring the reliability and efficiency of these critical systems.

Key Responsibilities

• Operate and maintain AFC and Central Clearing House systems at the employer level, leveraging a minimum of 10 years of technical experience.
• Manage AFC systems at the operator level (AFMC).
• Handle and discuss AFC fault reports and AFC-related customer complaints, such as refunds, with the AFC Contractor.
• Test and release new software in the Test & Development Center, including ITS interfaces.
• Configure system settings and administer access rights within the AFC system in alignment with RCRC (or Client, as applicable).
• Supervise CSC stocks for Service and Maintenance, aligning with Contract Administration and Finance teams.
• Administer cards, including managing blacklists, bulk sales, new versions, and new fares.
• Manage interfaces to third-party systems, such as AFC mobile applications, ERP, banks, PSPs, and customer call centers.

Required Qualifications

• A minimum of 10 years of technical experience in the operation and maintenance of AFC and Central Clearing House systems.
• Demonstrated experience with Central Clearing House systems.
• Proficiency in handling AFC systems and their interfaces with third-party systems, including AFC mobile applications, ERP, banks, PSPs, and customer call centers.
• Proven ability to analyze AFC fault reports and AFC-related customer complaints, and coordinate effectively with the AFC Contractor.
• Experience in testing and releasing new software in a Test & Development Center, including ITS interfaces.
• Capability to configure system settings and administer access rights within the AFC system, aligning with client requirements.
• Experience in supervising stocks for Service and Maintenance and coordinating with Contract Administration and Finance teams.
• Proficiency in administering cards, including managing blacklists, bulk sales, new versions, and new fares.

Essential Skills

• AFC systems operation and maintenance
• Central Clearing House systems operation and maintenance
• Fault report handling and analysis
• Customer complaint management
• Software testing and deployment
• System configuration and administration
• Access rights administration
• Stock supervision and management
• Card administration (blacklists, bulk sales, versions, fares)
• Coordination with finance and contract teams
• Interface management with third-party systems

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.