About the Role
Unipart is seeking an Operations Manager to oversee finished goods operations at its Riyadh site. This role is accountable for the entire product lifecycle, focusing on strategic direction, operational readiness, and continuous optimization of the finished goods warehouse. The Operations Manager will champion The Unipart Way (UPW) methodology to improve performance by saving time, cost, and carbon. The objective is to execute precise volume scaling and deliver world-class customer service across Bulk B2B, Dot Com, and Retail store supply chains.
As a contributor to Unipart's mission, this role is integral to designing, making, moving, and improving components within customer supply chains. The position offers a competitive salary and benefits package.
Key Responsibilities
- Lead, mentor, and evaluate the performance of five Team Leaders, ensuring standardized management practices and effective problem-solving on the warehouse floor.
- Strategically shift floor personnel and cross-train teams across Inbound, RMA, Reseller, and Retail workflows to effectively manage volatile daily order patterns and product launches.
- Drive Lean methodologies, utilizing UPW tools, to eliminate waste in packing and staging zones, and review/sign off on Standard Operating Procedures (SOPs) across all workflows.
- Implement and oversee robust inventory protocols, including serial number tracking, real-time cycle counting, and heightened security measures for high-value technology inventory.
- Establish and elevate rigid departmental performance targets, with a strong focus on click-to-ship speed, order accuracy, and Return Merchandise Authorization (RMA) turnaround times.
- Lead the operational setup and continuous execution of the new Retail workstream, ensuring 100% compliance with retail-specific delivery windows and label standards.
Qualifications and Experience
- Experience in warehouse management, supply chain, or contract logistics, with a proven track record of managing multi-tiered teams.
- Demonstrated background managing a complex warehouse layout that successfully runs concurrent B2B (Reseller), B2C (E-commerce/Dot Com), and physical Retail store distribution workflows.
- Experience in setting up new operational workstreams or scaling up operations for significant product launches.
- Strong leadership capabilities, including the ability to balance multiple operational models while consistently maintaining quality, security, and financial targets.
- 2-5 years of relevant experience.
Required Skills
- Warehouse Management
- Supply Chain Operations
- Contract Logistics
- Lean Methodologies
- Six Sigma
- 5S Frameworks
- Leadership and Team Management
- Problem-Solving
- Inventory Protocols
- Serial Number Tracking
- Cycle Counting
Work Environment and Location
This is a full-time position based in Riyadh, Saudi Arabia. Unipart is committed to equality, diversity, and inclusion, fostering a workplace where everyone can contribute their full selves. The recruitment process is designed to be accessible, inclusive, and merit-based. Applications are welcomed from all backgrounds, and a policy of equal opportunity is maintained. Reasonable adjustments or specific accessibility needs can be accommodated throughout the application and interview process upon request.