About the Role
Four Seasons Hotels & Resorts is seeking an experienced Commercial Director to join the opening team of the Four Seasons Hotel and Private Residences Jeddah at the Corniche in Saudi Arabia. This leadership role reports directly to the General Manager and is part of the Hotel Leadership Team. The Commercial Director will drive the hotel's strategic commercial performance by overseeing Sales, Marketing, Revenue Management, Reservations, and Public Relations. The focus is on maximizing revenue, enhancing brand clarity, and establishing a strong position within the luxury market through integrated sales and marketing strategies.
Four Seasons fosters a culture of continuous improvement and mutual respect, dedicated to creating exceptional experiences for guests, residents, and partners through a commitment to luxury with genuine heart. This dedication extends to providing a world-class employee experience and company culture.
Key Responsibilities
- Oversee all commercial functions, including Sales, Revenue Management, Reservations, Marketing Communications (MarCom), and Public Relations.
- Develop and implement the Annual Sales and Marketing Plan and associated budget in alignment with property objectives.
- Collaborate with the General Manager to define pricing strategies, channel management, segmentation approaches, and promotional planning.
- Drive brand awareness through the execution of an effective Public Relations strategy, including media relations and content marketing initiatives.
- Oversee the social media strategy and its execution in close collaboration with the Director of Public Relations.
- Evaluate and analyze market opportunities to identify and develop new business leads and strategic partnerships.
- Ensure consistency in brand messaging and positioning across all communication platforms and guest touchpoints.
- Recruit, lead, and develop a high-performing commercial team capable of delivering measurable results and maintaining brand consistency.
Qualifications and Requirements
- Proven experience in Sales and Marketing leadership roles, with a strong background in revenue and budget management.
- Demonstrated expertise in the luxury hospitality sector, including a thorough understanding of current customer and travel behavior trends.
- A track record of successfully leading commercial strategy, particularly in pre-opening or repositioning environments.
- Strong critical thinking, creative problem-solving, and multi-project management capabilities.
- Excellent communication and stakeholder engagement abilities.
- High attention to detail and a genuine passion for innovation and compelling brand storytelling.
- Fluency in English is required; proficiency in Arabic is considered a significant advantage.
- Eligible candidates must possess the legal right to work in Saudi Arabia.
Required Skills
- Sales
- Marketing
- Revenue Management
- Reservations
- Public Relations
- Marketing Communications (MarCom)
- Sales and Marketing Leadership
- Revenue and Budget Management
- Luxury Hospitality Expertise
- Critical Thinking
- Creative Problem-Solving
- Multi-Project Management
- Communication
- Stakeholder Engagement
- Attention to Detail
- Innovation
- Brand Storytelling
Work Environment and Location
This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The Four Seasons Hotel and Private Residences Jeddah at the Corniche is situated within the vibrant Corniche District, offering views of the Red Sea. Its location provides proximity to key business hubs, the historic Al-Balad area, the Tahlia Street shopping district, and the Formula 1 Jeddah Street circuit. The property will offer guests and residents Four Seasons service and a luxury lifestyle experience, featuring amenities such as pools, fitness centers, spas, Kids for All Seasons, and multiple dining options.
As part of the Four Seasons team, employees benefit from a competitive salary in a tax-free environment, along with comprehensive benefits including housing and transportation allowances, 30 days of vacation plus public holidays, paid home leave tickets, complimentary meals and uniform cleaning, medical and life insurance, an Employee Assistance Program, and worldwide complimentary room nights. Opportunities for professional growth and development, along with additional family benefits, are also provided.