Customer Services Jobs Saudis only in Riyadh

We are seeking a dynamic and professional Host to serve as the welcoming face of our establishment, ensuring exceptional guest experiences from arrival to departure. The ideal candidate will be responsible for greeting visitors, managing reservations and seating arrangements, answering inquiries, and maintaining a warm and organized reception area. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively while providing outstanding customer service in a fast-paced ************** skills with customer engagement and communication

Sales representatives
* Assist customers in-store and support them with purchases
. * Reply to customer inquiries on WhatsApp and Instagram.
* Add products to the system and generate barcodes and prices.
* Ensure products are organized and displayed correctly in the store.
* Conduct weekly inventory checks and report low-stock items to the warehouse.
Work 6 days per week

We strive to attract a customer service specialist to join our team, to contribute to providing a distinguished experience for patients and clients across all communication channels, in accordance with quality standards and the policies of the Ministry of Health.

🎯 Job Objective:
To provide high-quality service to clients of the medical center through reception and call center, ensuring a professional experience that contributes to increasing customer satisfaction and improving operational efficiency at the branches.

Job Responsibilities:

• Welcoming clients and directing them to the appropriate services
• Managing appointments (booking - modification - cancellation) via phone or in-person
• Responding to client inquiries and providing accurate information about medical services
• Following up on complaints and feedback and transferring them to the relevant authorities
• Coordinating with medical and administrative teams to ensure smooth workflow
• Updating client data and accurately using appointment systems and CRM
• Adhering to privacy policies and patient rights and operational quality standards

Requirements:

• High communication skills and professionalism in dealing
• Proficiency in using computers and customer service systems
• Ability to work under pressure and organize tasks
• Previous experience in customer service or the medical sector is preferred
• Availability and commitment to working hours

✨ Benefits:

• Professional work environment
• Career development opportunities
• Incentives and rewards based on performance

• Receiving customer calls and messages and responding to them.
• Following up on orders and shipping status and coordinating with the relevant departments.
• Handling complaints and issues and finding appropriate solutions.
• Maintaining customer satisfaction and building a professional relationship with them.