Full-time Cinema Manager Jobs in Riyadh

About the Role

PhysicsWallah (PW) is seeking a motivated Operations Manager to lead and develop its centers in Riyadh, Saudi Arabia. This role is essential for ensuring the smooth daily operation of facilities, fostering growth, and providing a positive experience for students and the team. The Operations Manager will oversee daily operations, manage staff, and ensure the overall success and functioning of the Riyadh centers.

Key Responsibilities

• Oversee the daily operations of the center.
• Manage employee and administrative team schedules, and support student needs.
• Monitor operational execution and identify areas for efficiency improvement.
• Coordinate with sales and academic teams to ensure seamless customer service.
• Engage with the workforce and manage the operational budget.
• Ensure compliance with local regulations and company policies.
• Lead initiatives for expansion or relocation to new sites as required.

Qualifications and Requirements

• 3 to 6 years of experience in operations management or center management.
• A Bachelor's degree in Business Administration or a related field.
• Demonstrated leadership and problem-solving skills.
• Proficiency in operational systems and processes.
• Fluency in both spoken and written Arabic and English.

Required Skills

• Operations Management
• Team Management
• Sales and Marketing principles
• Customer Service excellence
• Performance Improvement strategies
• Coordination and Collaboration
• Budgeting and Financial Management
• Leadership
• Adaptability for relocation or expansion initiatives

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. PhysicsWallah (PW) offers a competitive salary for this role.

About the Facilities Manager Role

Azure is seeking a dedicated Facilities Manager to oversee the daily operations, maintenance, and overall management of its facilities in Riyadh, Saudi Arabia. This role is essential for ensuring the efficient and safe functioning of the physical infrastructure and associated services. The Facilities Manager will coordinate maintenance activities, manage service providers, ensure adherence to health and safety regulations, and contribute to facility management initiatives.

This full-time position requires a proactive leader with a comprehensive understanding of facility operations, maintenance, and strategic planning. The ideal candidate will possess strong leadership qualities, excellent financial acumen, and a proven ability to manage complex projects and diverse teams.

Key Responsibilities

• Oversee daily facility operations, including maintenance, security, and housekeeping services.
• Coordinate and supervise all facility maintenance, including preventive and corrective measures.
• Manage the performance of external service providers, ensuring adherence to Service Level Agreements (SLAs).
• Conduct regular facility inspections to identify maintenance needs and safety hazards.
• Develop and implement facility management policies and procedures aligned with organizational objectives.
• Manage facility-related budgets, track expenditures, and forecast costs.
• Ensure strict compliance with health, safety, and environmental regulations.
• Coordinate with internal departments and external stakeholders for seamless operations.
• Prepare and maintain accurate records of facility operations and maintenance activities.
• Support senior management in strategic planning for facility upgrades and capital improvement projects.
• Assist in the development and execution of emergency response plans.
• Manage and oversee all facility-related projects, such as renovations and repairs.
• Provide guidance and training to facility staff to enhance team performance.
• Uphold and promote the Health, Safety, Energy, and Quality (HSEQ) policy.
• Develop working relationships with relevant authorities for service improvement.
• Maintain clear communication with clients, end-users, and stakeholders.

Qualifications and Experience

• Bachelor's degree in Facility Management, Mechanical/Electrical Engineering, or a related field.
• A minimum of 8 years of experience in operations management, with at least 3 years in a managerial role.
• Demonstrated experience in Maintenance and Facilities Management, including operations planning, HSEEQ, supplier relations, client relations, and contract management.
• Proven experience in managing projects.

Required Skills and Expertise

• Expertise in managing electrical systems, firefighting systems, and fire alarm systems.
• Proficiency in Water Treatment Systems (WTS) and Sewage Treatment Plants (STP).
• Strong knowledge of HVAC systems.
• Comprehensive understanding of operations management principles.
• Extensive experience in maintenance planning and execution.
• In-depth knowledge of health and safety regulations and best practices.
• Proficiency in developing and implementing facility management strategies.
• Skilled in service provider management and contract negotiation.
• Proven ability in budget management and financial oversight.
• Experience in conducting risk assessments and implementing mitigation strategies.
• Proficiency in record keeping and data management for facility operations.
• Experience in strategic planning for facility development and improvements.
• Capability in developing and executing emergency response plans.
• Strong project management skills for renovations and repairs.
• Effective team leadership and staff development abilities.
• Commitment to HSEQ policy compliance.
• Excellent stakeholder communication and relationship management.
• Strong financial acumen.
• Proficiency in subcontractor management.
• Demonstrated leadership skills.
• Robust client management capabilities.

Role Details

This is a full-time position for a Facilities Manager at Azure, located in Riyadh, Saudi Arabia. The role requires over 10 years of experience, with a significant portion in management and facilities operations.

About the Role

The Executive Network is seeking an Operations Manager to oversee daily restaurant operations in Riyadh, Saudi Arabia. This position is essential for maintaining excellence in product quality, guest experience, operational efficiency, and financial performance.

The Operations Manager will be responsible for the smooth execution of daily activities, driving team performance, and upholding high standards of service and compliance. This is a full-time role based in Riyadh.

Key Responsibilities

The Operations Manager will be responsible for:

• Leading and managing all daily restaurant operations to ensure efficiency and excellence.
• Maintaining and elevating product quality standards for all menu items and offerings.
• Ensuring an exceptional guest experience that fosters customer loyalty and satisfaction.
• Upholding strict sanitation compliance and food safety regulations.
• Implementing and managing effective inventory control systems to minimize waste and optimize stock levels.
• Driving team performance through effective leadership, training, and motivation.
• Maintaining financial accountability and contributing to the overall profitability of the restaurant.

Qualifications and Requirements

Candidates for this role should possess:

• A minimum of 3 years of experience in a similar Operations Manager role, or a minimum of 5 years of experience as an Area Manager.
• A Bachelor's degree in Hospitality Management or a related field.
• Fluency in both written and spoken English and Arabic.

Required Skills

The ideal candidate will demonstrate proficiency in:

• Operations Management
• Product Quality Assurance
• Guest Experience Enhancement
• Sanitation Compliance
• Inventory Control
• Team Performance Management
• Financial Accountability

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, with The Executive Network.

About the Center Manager Role

The Place BC is seeking a Center Manager to oversee all branch operations, staff management, and strategic growth for its business center in Riyadh, Saudi Arabia. This role is integral to driving profitability and ensuring the efficient functioning of the business center as a standalone unit.

Key Responsibilities

• Oversee and manage daily operations, including staff supervision, facility maintenance, and budget oversight to ensure smooth and efficient functioning of the business center.
• Lead the team in delivering exceptional customer service, effectively resolving issues, and maintaining high occupancy rates.
• Coordinate with contractors, suppliers, and fit-out companies for renovations, space planning, and ensuring compliance with brand standards.
• Develop and execute comprehensive sales strategies aimed at revenue growth, cost control, and fostering strong community engagement.
• Monitor key performance metrics, prepare detailed reports, and implement data-driven improvements based on analysis and feedback to regional management.
• Ensure strict adherence to Saudi labor laws, health and safety regulations, and all relevant cultural norms in all operational aspects.
• Foster a positive and productive work environment through effective staff training, performance evaluations, and the implementation of Saudization initiatives.
• Manage budgeting and ensure compliance with all relevant regulations and company policies.
• Provide strong team leadership to drive operational excellence and achieve business objectives.

Qualifications and Experience

• A Bachelor's degree is required; a Master's degree is highly favored.
• A degree in hospitality management is preferred.
• A minimum of 5 years of experience as an operations manager in a business center.
• At least 5 years of experience in operations management within Saudi Arabia.
• A minimum of 5 years of experience as an operations director in hospitality or property management.

Required Skills

• Leadership and Team Leadership
• Operations Management
• Staff Management
• Sales Strategy Development and Execution
• Data Analysis and Reporting
• Customer Service Excellence
• Budgeting and Financial Management
• Compliance and Regulatory Adherence

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. The specific work type is full-time.

About the Role

Fakeeh Care Group is seeking an experienced Operation Director to oversee the financial and operational performance of designated areas in Riyadh, Saudi Arabia. This role is responsible for ensuring adherence to contractual terms, implementing cost control systems, and managing stock and asset performance. The Operation Director will drive efficiency, ensure compliance, and uphold high standards of health, hygiene, and safety across operations. Reporting directly to the Chief Executive Officer, this full-time position requires a strategic leader with expertise in facility management and operational excellence, committed to Fakeeh Care's person-centered values.

Key Responsibilities

• Manage the overall financial and operational performance of assigned areas in accordance with CEO guidelines.
• Ensure strict adherence to the scope of work detailed in contractual terms and conditions.
• Establish, maintain, and monitor strict cost control systems across all operational departments.
• Ensure storage and stock control systems are up-to-date, monitoring stock rotation and validity.
• Maintain company and client-owned assets and equipment in good order, controlling repair and replenishment costs.
• Operate the contract within established budgetary margins.
• Maintain constant liaison with the Client representative, fostering a strong working relationship.
• Monitor the ordering of all supplies and requirements, both internally and from external suppliers.
• Ensure the validity of all employee documentation (*, security passes, medical certificates, licenses, vacations) and manage timely renewals.
• Ensure employee timesheets are accurately completed and submitted to Head Office on time each month.
• Liaise with the Training Department for staff training initiatives.
• Conduct job-specific training for employees within the individual's operations.
• Perform annual staff evaluations and make recommendations for promotions, salary changes, employee of the month awards, and disciplinary actions, including termination where applicable.
• Ensure employees are aware of and comply with company policies and procedures.
• Maintain awareness of the KSA Labor Law and its stipulations, particularly regarding disciplinary action.
• Manage leave schedules and submit requests for relievers to the CEO at least two months in advance.
• Maintain strict confidentiality of all company financial information.
• Compile and submit monthly reports to the CEO detailing all aspects of operations, highlighting problems encountered and actions taken for rectification.
• Ensure reports cover maintenance activities, ongoing or new projects, supplier communications, and cost-effective service management enhancement schemes.
• Transmit copies of all client correspondence, minutes of site meetings, and other relevant communications to the CEO immediately upon acknowledgment.
• Ensure all offers to the Client are reviewed by the CEO prior to submission, involving Site Engineers where applicable.
• Inform the CEO of any major repair and maintenance activities.
• Ensure the highest standards of health, hygiene, and safety are maintained in operations, liaising closely with the company's CEO on these matters.
• Closely monitor the performance of all department heads.
• Adhere to safety regulations set by the company and the Client.
• Provide a monthly safety statistics report for the entire operation.
• Liaise with the Client on all safety-related matters.
• Conduct safety meetings with department heads and establish a safety committee to monitor and update management on safety matters.
• Perform any other duties requested by the CEO that are outside the normal routine but within the scope of work.
• Take full responsibility and accountability for HSE policies and procedures.
• Conform to the Company's Quality Assurance Program guidelines, based on ISO 9001:2000 ***
• Perform all duties and tasks in a manner that supports Fakeeh's Person-Centered care values.
• Actively contribute to continuous improvement initiatives within the scope of the role.
• Adhere to safety protocols and proactively address job-related safety concerns.
• Comply with cybersecurity policies and standards, participating in awareness training to prevent cyber threats.
• Uphold Fakeeh Care's code of conduct, policies, and ethical standards.
• Complete mandatory education as per requirements at least one month prior to expiration.

Qualifications and Requirements

• Minimum of 10 years of operational experience.
• At least 5 years of experience in a senior leadership or management role.
• Experience in facility management within healthcare environments from well-reputed local or international companies.
• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field.
• An MBA from an accredited university is required.
• Excellent command of oral and written English and Arabic.

Required Skills

• Facility Management
• Healthcare Environments
• Cost Control
• Stock Control
• Asset Management
• Budget Management
• Client Relationship Management
• Staff Training
• Performance Evaluation
• Labor Law Compliance (KSA)
• Confidentiality
• Reporting
• Maintenance Management
• Project Management
• Health, Hygiene, and Safety (HSE) Management
• Quality Assurance
• Continuous Improvement
• Cybersecurity Policies
• Leadership
• Communication
• Operations Management

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within the Fakeeh Care Group, a reputable healthcare organization.

About the Role

Wosol Concierge is seeking a hands-on Project Operations Manager to join their team in Riyadh, Saudi Arabia. This role is essential for supporting the management of a premium concierge services project, focusing on service delivery and operational efficiency. Reporting to the Senior Project Manager, the Project Operations Manager will oversee daily operations, maintain service quality, manage reporting, drive team performance, and contribute to project improvements. This is a key operational leadership position responsible for guiding Area Supervisors and concierge staff.

Key Responsibilities

• Manage daily concierge operations across designated locations.
• Ensure complete staffing, adequate shift coverage, and operational readiness.
• Lead and follow up with Area Supervisors on their daily performance and team management.
• Monitor staff attendance, grooming standards, disciplinary matters, and adherence to service standards.
• Handle escalations, manage incidents, and resolve operational challenges.
• Prepare and submit comprehensive weekly and monthly performance reports to senior management.
• Support project development initiatives, process improvement, and service enhancement strategies.
• Ensure compliance with Standard Operating Procedures (SOPs), Key Performance Indicators (KPIs), reporting standards, and client expectations.
• Maintain professional and clear communication with internal management and client representatives.

Qualifications and Experience

• Proven experience in hospitality, concierge services, facility management, property management, or front-office operations.
• Previous experience managing supervisors or leading large operational teams.
• Demonstrated strong leadership, follow-up, and problem-solving skills.
• Ability to perform effectively under pressure and maintain consistent service stability.
• Excellent communication skills in both Arabic and English.
• Strong reporting and documentation capabilities.
• Professional appearance and a high level of attention to detail.
• Proficiency in Microsoft Office Suite is preferred.
• 5-10 years of relevant experience is required.

Required Skills

• Hospitality
• Concierge Services
• Facility Management
• Property Management
• Front-office Operations
• Leadership
• Follow-up
• Problem-solving
• Communication (Arabic & English)
• Reporting
• Documentation
• Microsoft Office Proficiency

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. Immediate joiners are preferred.

Application Process

Interested candidates are invited to send their CV to k@******************************.

About the Role

Unified Asset & Property Management (UAPM) is seeking a skilled Property Manager to oversee the comprehensive operational management of a mixed-use property in Riyadh, Saudi Arabia. This role is crucial for ensuring the optimal performance of all building systems and services, aligning with UAPM's strategic asset management objectives and contributing to the overall success of the property portfolio.

Key Responsibilities

• Assume full accountability for the end-to-end operational management of the assigned mixed-use property, including all building systems, services, and performance outcomes.
• Develop, implement, and monitor annual property operations plans, ensuring alignment with UAPM's asset management strategy and portfolio objectives.
• Oversee all Hard FM activities, including HVAC, MEP systems, elevators, fire safety, structural maintenance, and building fabric, to ensure maximum system uptime and reliability.
• Manage Soft FM services such as cleaning, landscaping, security, waste management, and pest control through effective oversight of outsourced service providers.
• Transition property maintenance from reactive to proactive models by establishing and maintaining a CAFM/CMMS-based preventive maintenance schedule for all critical building systems.
• Monitor and interpret building performance data from BMS and IoT sensors to facilitate proactive fault detection, energy optimization, and anomaly resolution.
• Conduct routine property inspections, meticulously documenting and ensuring the timely closure of all identified defects and corrective actions.
• Manage all outsourced Hard FM and Soft FM service providers, holding them accountable to contractual KPIs, SLAs, and UAPM quality standards.
• Lead the vendor performance review process, tracking contractor scorecards, escalating underperformance, and providing recommendations to the Executive Director.
• Coordinate contractor mobilization, on-site access control, HSE induction, and ensure strict adherence to permit-to-work compliance for all third-party works.
• Review and process vendor invoices within agreed timelines, verifying against completed work orders and contract terms before approval.
• Maintain an up-to-date vendor register, service contracts database, and approved supplier list within Yardi.
• Prepare the annual property operations and maintenance (O&M) budget in coordination with the Executive Director and Finance team.
• Monitor and control operational expenditure against the approved budget, investigating variances and implementing corrective measures.
• Process purchase requests, work orders, and vendor payments within delegated authority limits using Yardi and Kissflow.
• Identify and implement cost-saving opportunities through service consolidation, energy reduction initiatives, and preventive maintenance efficiencies.
• Prepare monthly financial performance reports, cost variance analyses, and expenditure forecasts for management review.
• Ensure the property maintains full compliance with all applicable Saudi regulations and standards, including Civil Defence requirements, NFPA, SASO, MOMRA, and municipality codes.
• Maintain up-to-date records of all regulatory inspections, licenses, permits, and certificates of compliance.
• Oversee fire safety systems testing, emergency evacuation planning, and coordinate with Civil Defence authorities for necessary approvals and inspections.
• Enforce HSE policies across all on-site personnel, contractors, and vendors, conducting safety audits and ensuring prompt close-out of non-conformances.
• Manage all statutory inspection schedules (*, elevators, pressure vessels, electrical systems, fire suppression) and ensure third-party certifications are current.
• Act as the primary operational point of contact for tenants, managing service requests, complaints, and escalations via Freshdesk within agreed SLA timeframes.
• Conduct periodic tenant satisfaction assessments and translate feedback into actionable service improvements.
• Coordinate with the Tenant Coordination team on fit-out works, handovers, and any tenant-driven modifications to the property.
• Maintain professional, responsive communication with all property stakeholders, including tenants, government authorities, and utility providers.
• Lead, manage, and develop a team of three direct reports, setting clear performance objectives aligned with property KPIs.
• Conduct regular one-to-ones, annual performance appraisals, and development planning discussions for all direct reports via KayanHR.
• Foster a safety-first, continuous improvement culture within the team, encouraging proactive reporting of risks, inefficiencies, and improvement ideas.
• Allocate team workloads effectively, manage task progress in Wrike, and ensure capacity is balanced across preventive, reactive, and project-based activities.
• Own property-level operational data, including work orders, asset registers, maintenance logs, energy consumption, and cost records, ensuring accuracy and completeness in Yardi and CAFM systems.
• Prepare and submit monthly property performance reports covering maintenance KPIs, financial summaries, tenant satisfaction scores, and compliance status.
• Build and maintain Power BI dashboards tracking key operational metrics for the Executive Director's review.
• Lead continuous improvement initiatives targeting energy efficiency, planned vs. reactive maintenance ratios, and vendor cost optimization.
• Monitor ESG-relevant metrics, including energy and water consumption, waste management, and progress toward green building compliance (LEED, Mostadam).

Qualifications and Requirements

• Bachelor's degree in Facilities Management, Engineering (Mechanical, Electrical, or Civil), Real Estate Management, or a related discipline.
• Professional certification is preferred, such as IFMA CFM, BIFM (IWFM), PMP, or an equivalent FM or project management credential.
• Minimum of 5 years of experience in facilities or property management, with at least 2 years in a management or supervisory role.
• Demonstrated experience managing mixed-use or large commercial/retail properties, including both Hard FM and Soft FM service streams.
• Proven track record of managing outsourced FM contractors and effectively holding service providers accountable to KPI and SLA performance standards.
• Familiarity with Saudi regulatory requirements, including Civil Defence, NFPA, SASO, MOMRA, and municipality compliance.

Required Skills and Proficiencies

• Technical Skills: Expertise in HVAC, MEP systems, Fire Safety, Structural Maintenance, Building Fabric Maintenance, Cleaning Services, Landscaping, Security Services, Waste Management, Pest Control, Preventive and Predictive Maintenance. Proficiency with CAFM/CMMS, BMS, and IoT Sensors for fault detection, energy optimization, and anomaly resolution. Strong capabilities in Vendor Management, KPI and SLA Management, Contract Management, HSE Induction, Permit-to-Work procedures, Invoice Processing, Budget Preparation, Expenditure Control, Cost Saving Initiatives, Financial Reporting, and Regulatory Compliance (Civil Defence, NFPA, SASO, MOMRA, Municipality Codes). Experience with regulatory inspections, licenses, permits, certificates of compliance, fire safety systems testing, emergency evacuation planning, HSE policies enforcement, safety audits, and statutory inspection schedules. Competence in tenant relations, service request management, complaint management, tenant satisfaction assessment, tenant coordination, and stakeholder communication. Skills in team leadership, performance management, development planning, continuous improvement culture, workload allocation, task management, capacity balancing, data accuracy, data completeness, performance reporting, dashboard creation, energy efficiency monitoring, planned vs. reactive maintenance ratio management, vendor cost optimization, and ESG metrics including water consumption and waste management monitoring, and green building compliance (LEED, Mostadam).
• Software Proficiency: Yardi (work order management, vendor tracking, cost monitoring, property management reporting), Freshdesk (tenant service request management, complaint tracking, SLA monitoring), Wrike (task assignment, project tracking, contractor coordination, team workflow management), Kissflow (internal process requests, purchase order workflows, digital form approvals), Microsoft 365 (Teams, Outlook, SharePoint, Excel for maintenance logs, asset registers, cost tracking, PowerPoint), Advanced Excel (operational KPI dashboards, financial variance analysis, management reporting), CAFM/CMMS platforms (preventive maintenance scheduling, asset lifecycle management, work order automation), Building System Performance Monitoring, Energy Consumption Monitoring, Anomaly Detection.
• Behavioral Competencies: Accountability (takes full ownership of property performance and team deliverables), Leadership (motivates direct reports and holds outsourced service providers to standard), Stakeholder Management (builds effective working relationships with tenants, contractors, and internal functions), Resilience & Composure (manages competing priorities and on-site emergencies with composure).
• Functional Competencies: FM Operations (depth across Hard FM and Soft FM service disciplines), Vendor & Contract Management (enforces SLAs, manages contractor performance, drives value from outsourced relationships), Regulatory & Compliance (applies Saudi FM regulations, fire safety codes, and HSE frameworks accurately), Financial Acumen (controls O&M budgets and produces clear financial variance analysis), Data-Driven Operations (uses FM systems and dashboards to drive evidence-based decisions).

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience.

About the Role

Amazon's global operations network delivers millions of packages and positive customer experiences every day. We are looking for enthusiastic, customer-centric individuals to join our team as Operations Managers in Riyadh, Saudi Arabia. In this pivotal role, you will lead and develop a team of both white-collar and blue-collar associates, ensuring the highest standards of safety, quality, attendance, and performance during their shifts. You will be responsible for equipping your team with the necessary tools for success, driving productivity and efficiency improvements through data-driven decision-making and analytical problem-solving. A key aspect of this position involves upholding our commitment to customer expectations, ensuring orders are accurately and timely delivered to their intended destinations. Our operational workflow encompasses the initial stages (product stocking and readiness), the middle mile (transportation to your region), and the final mile (delivery to the customer's doorstep), all unified by a shared vision and an unwavering dedication to the customer.

Key Responsibilities

• Support, guide, and motivate your workforce of white-collar and blue-collar associates to achieve operational excellence.
• Lead large-scale projects that have a significant impact on the site and region.
• Build and execute productivity plans by reviewing forecasts, determining necessary productivity levels, and collaborating with other leaders to achieve effective workload balancing.
• Manage and enforce standards for safety, quality, productivity, and customer delivery promises.
• Collaborate effectively with all support teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and HR, to develop and implement plans that meet business objectives.
• Perform physical tasks including lifting up to 49 lbs, pushing, pulling, squatting, bending, and reaching frequently.

Qualifications and Requirements

• Minimum of 3 years of experience in people and performance management.
• Bachelor's degree or equivalent qualification, or a minimum of 2 years of full-time experience as an Amazon associate.

Required Skills

• Proficiency in managing safety, quality, attendance, and performance metrics.
• Strong ability to drive productivity and efficiency through data-driven decisions and analytical problem-solving.
• Experience in maintaining and exceeding customer expectations.
• Skills in motivating and guiding teams.
• Proven project management capabilities.
• Experience in forecasting and workload balancing.
• Excellent collaboration skills with cross-functional teams.
• Adept at process optimization and Lean manufacturing techniques.

Work Environment and Location

This role is for full-time employment in Riyadh, Saudi Arabia. You will be working within a dynamic warehouse operations environment.

About the Role

Tabby is seeking a Commercial Operations Manager I to join the Business Development department in Riyadh, Saudi Arabia. This role is a senior individual contributor position focused on designing, executing, and improving revenue-generating systems across the entire customer lifecycle, from lead engagement to retention and expansion. The Commercial Operations Manager will serve as a key liaison between Sales, Account Management, Marketing, Finance, and Product teams to support scalable, data-driven revenue growth.

This position requires a proactive individual to own the revenue operations strategy and infrastructure. The role involves leading cross-functional initiatives, influencing tooling decisions, and shaping how the business measures and optimizes commercial performance.

Key Responsibilities

• Own end-to-end revenue performance reporting, covering pipeline generation, conversion rates, merchant onboarding, retention, and expansion revenue.
• Design and maintain executive-level dashboards and reporting frameworks for senior leadership and the Board of Directors.
• Lead quarterly and annual revenue planning cycles, including capacity modeling, pipeline coverage analysis, and forecast accuracy reviews.
• Proactively identify revenue risks, emerging trends, and growth opportunities through structured analysis, and formulate strategic recommendations.
• Define and govern the company's revenue metrics taxonomy, ensuring consistent definitions and reporting standards across Business Development, Account Management, Finance, and Product teams.
• Own the operational design and continuous improvement of go-to-market processes within Business Development and Account Management.
• Lead the development and rollout of scalable playbooks, Standard Operating Procedures (SOPs), and operational frameworks.
• Partner with Business Development and Account Management leadership to identify structural bottlenecks, design solutions, and drive their implementation.
• Oversee lead allocation strategies, routing logic, and pipeline governance to ensure optimal coverage, speed-to-contact, and conversion across all channels.
• Lead territory design, segmentation strategies, and capacity planning in collaboration with Business Development leadership.
• Define and govern operational standards for Account Management, including performance tracking frameworks, health scoring, and visibility into renewal and expansion pipelines.
• Lead operational initiatives to improve Account Management efficiency, client retention, and expansion revenue performance.
• Own bandwidth management and internal transfer processes for optimal resource allocation across Account Management teams.
• Partner with Account Management leadership to build structured Quarterly Business Review (QBR) and performance review cadences.
• Own the strategy, governance, and ongoing optimization of the CRM and broader revenue technology stack.
• Lead CRM architecture decisions, including workflow automation, pipeline configuration, data modeling, and integration with marketing automation, BI, and finance systems.
• Define and enforce data quality standards, field governance, and pipeline hygiene requirements across all revenue teams.
• Evaluate, onboard, and embed new revenue tooling, managing vendor relationships and internal change management.
• Drive adoption of revenue tools and processes through structured enablement programs and accountability frameworks.
• Serve as the primary Revenue Operations stakeholder in cross-functional initiatives involving Product, Finance, Risk, Marketing, and Partnerships.
• Lead the operational design for new channel partnerships, product launches, and market expansions.
• Represent Revenue Operations in leadership forums, contributing to company-wide planning and prioritization.
• Manage operational dependencies across merchant onboarding, product integrations, and partner go-lives.
• Mentor and develop junior members of the Revenue Operations function.
• Champion a culture of structured problem-solving, data-driven decision-making, and continuous improvement.
• Contribute to the long-term build-out of the Revenue Operations function, including headcount planning, process maturity roadmaps, and tooling strategy.

Qualifications and Requirements

• 4 to 8 years of progressive experience in Revenue Operations, Sales Operations, or Commercial Strategy roles, with at least 2 years in a senior or lead capacity.
• Demonstrated ownership of CRM platforms at an administrative or architectural level (*, Salesforce, Pipedrive, HubSpot, or equivalent).
• Strong command of revenue analytics, including pipeline modeling, forecasting, funnel analysis, and cohort reporting.
• Proven experience partnering directly with VP/C-suite stakeholders and translating business strategy into operational execution.
• Exceptional analytical thinking, structured communication, and executive-level presentation skills.

Required Skills

• Revenue Operations
• Sales Operations
• Commercial Strategy
• CRM Administration
• Salesforce, Pipedrive, HubSpot, or equivalent CRM platforms
• Revenue Analytics
• Pipeline Modeling
• Forecasting
• Funnel Analysis
• Cohort Reporting
• Cross-functional Project Leadership
• Analytical Thinking
• Structured Communication
• Executive-level Presentation
• Google Sheets and Excel (Advanced proficiency)
• SQL and BI tools such as Looker, Tableau, Metabase (Strongly Preferred)
• Experience in Fintech, Payments, BNPL, Lending, or Marketplace Business Models (Nice to Have)
• Hands-on experience with CRM automation, workflow logic, and API integrations (Nice to Have)
• Background in revenue forecasting, quota setting, or incentive compensation design (Nice to Have)
• Experience building or scaling a RevOps function from an early stage (Nice to Have)
• Exposure to GTM strategy, market expansion, or channel partnership operations (Nice to Have)

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within the Business Development department.

We are looking for a practical person in Nares to bear responsibility for contributing to the management and operation of daily branch activities, following up on workflow and organizing operations to help stabilize operations and improve service quality.

The operations manager will be the person following up on daily operations, which includes:

1. Following up on employees
2. Following up on orders, preparation, and delivery
3. Following up on invoice registration and ensuring that they are entered and organized correctly
4. Submitting operational and financial reports
5. Following up on collections and payments
6. Following up on inventory and suppliers
7. Submitting operational and financial reports
8. Following up on service quality and customer experience
9. Solving daily operational problems
10. Contributing to the development and organization of work and improving performance

We are looking for a person:

• A leadership person
• Practical and organized.
• Can handle work pressure.
• Has monitoring and management skills.
• Proficient in using Excel.
• Preferably with 3 years or more of experience in similar activities.

Benefits

• Incentives and commissions linked to performance.
• Opportunity for growth and development.

About the Role

Talaat Moustafa Group Saudi is seeking an experienced and dedicated Cinema Store Manager to oversee the daily operations of its Banan Gifts Store in Riyadh. This role is crucial for ensuring efficient store performance, maintaining accurate inventory, managing sales effectively, and delivering an exceptional customer shopping experience. The ideal candidate will uphold the highest standards of organization, product presentation, and cleanliness within the store.

As the Cinema Store Manager, you will be responsible for the comprehensive management of the Banan Gifts Store, ensuring seamless operations from inventory control to customer satisfaction. This position requires a proactive approach to problem-solving, a keen eye for detail, and a commitment to driving sales and service excellence within a dynamic retail environment.

Key Responsibilities

• Supervise all incoming and outgoing inventory operations to ensure accuracy and efficiency.
• Monitor stock levels regularly and forecast future inventory needs to prevent shortages.
• Prepare and submit purchase requests in a timely manner to maintain optimal stock levels.
• Ensure accurate recording of all products and inventory movements within the approved systems.
• Conduct periodic and surprise inventory counts and promptly resolve any identified stock discrepancies.
• Follow up with suppliers and monitor delivery schedules to guarantee product availability.
• Oversee all daily sales operations, ensuring smooth and accurate execution.
• Recommend and assist in selecting a suitable Point of Sale (POS) system and manage its daily operations.
• Coordinate the setup, operation, and management of the POS system, integrating it effectively with store operations.
• Monitor all cash and electronic payment transactions to ensure accuracy and security.
• Supervise the operation of POS terminals, card payment devices, cash counting machines, and related equipment.
• Prepare daily and weekly sales and collection reports for management review.
• Ensure customers receive a professional and outstanding shopping experience.
• Organize and display products in an attractive and professional manner to enhance appeal.
• Ensure pricing labels, product tags, and promotional materials are properly and clearly displayed.
• Handle customer complaints professionally and resolve issues promptly to maintain customer satisfaction.
• Ensure strict compliance with customer service policies and procedures.
• Maintain the daily cleanliness and organization of the store, ensuring an appealing overall appearance.
• Monitor the condition of facilities and equipment and report any maintenance requirements.
• Ensure compliance with all safety standards and operational procedures within the store.
• Coordinate with relevant departments to ensure a smooth workflow and operational efficiency.
• Propose improvement ideas to enhance store performance, increase sales, and elevate service quality.
• Report any issues or requests to top management and follow up on their finalization.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Marketing, or any related field.
• A minimum of 10 years of experience in retail operations or store supervision.
• Preference for candidates with experience in gifts, accessories, or lifestyle retail stores.
• Proven experience with POS systems and retail operational tools.
• Proficiency in Microsoft Office Suite and inventory management systems.

Required Skills

• Expertise in POS systems and retail operational tools.
• Strong proficiency in Microsoft Office applications.
• Skilled in inventory systems management and inventory monitoring.
• Effective sales management and stock control capabilities.
• Excellent customer service and communication skills.
• Adept at product presentation and maintaining store cleanliness.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in retail operations or store supervision, with a preference for candidates experienced in gifts, accessories, or lifestyle retail environments.

We are looking for an experienced hotel manager to lead hotel operations and enhance guest experience. Your responsibilities will include overseeing all hotel departments, managing staff, and ensuring operational and financial goals are met. The candidate must have strong leadership skills and the ability to make strategic decisions.

**Tasks and Responsibilities:**

* Lead and guide work teams in all hotel departments.
* Develop and implement strategies to increase customer satisfaction and revenue.
* Manage budgets and resources efficiently to ensure profitability.
* Ensure compliance with the highest standards of quality and service.
* Resolve customer complaints effectively and quickly.