Full-time Cinema Manager Jobs in Riyadh

More than 83 Full-time Cinema Manager Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!



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Operations Manager

Operations Manager

📣 Job Ad

ECEC East Consulting Engineering Company

Full-time
Join ECEC East Consulting Engineering Company as an Operations Manager
We are seeking a highly experienced and strategic Operations Manager to lead and optimize our engineering and consultancy operations in Saudi Arabia. This role is pivotal in ensuring efficient delivery of complex projects and fostering a culture of quality and operational excellence across the organization.

Key Responsibilities:
  • Develop and implement operational strategies to enhance service delivery.
  • Manage resources effectively and oversee quality assurance.
  • Ensure financial performance aligns with company goals.
  • Be a key player in client relations and team leadership.
  • Navigating the complexities of the Saudi market and regulatory landscape.

Qualifications:
  • Bachelor’s Degree in Engineering (Civil, Mechanical, Electrical, or Architectural).
  • Consultant Engineer registration with the Saudi Council of Engineers (SCE).
  • Minimum of 15 years of progressive experience in the engineering and consultancy sector.
  • At least 5 years in a senior operational or managerial role.
  • Proven track record of managing delivery of large-scale infrastructure or industrial projects.
  • Fluency in Arabic (writing, reading, and speaking).
  • Deep understanding of ISO standards and Quality Management Systems.
  • Extensive knowledge of FIDIC Contracts and local Saudi procurement laws.
  • Project Management Professional (PMP) certification from PMI.

Why Join Us?
At ECEC, we are engineering the future of Saudi Arabia with a commitment to quality-driven supervision and timely execution aligned with client goals. Join us and be a part of our journey in delivering excellence in engineering.

breifcase2-5 years

locationRiyadh

26 days ago
Operations Officer

Operations Officer

Integrated Address Foundation for Contracting

Full-time
Job Title: Operations Manager
Direct Reporting: Owner
Work Location: Riyadh, Kingdom of Saudi Arabia
Scope of Supervision: Entire company team (~10 employees) including accountants, engineers, maintenance technicians, and procurement officers

Job Purpose
To lead the daily operations of the family business and its assets integrally, while taking on part of the owner’s office tasks due to the nature
of the family business, allowing the owner to focus on higher strategic aspects.

Main Tasks and Responsibilities
First: Operational Management of the Company (Core Tasks)
 Manage the daily workflow of the team (~10 employees) and ensure tasks are completed on time
 Develop simple and effective Standard Operating Procedures (SOPs) suitable for the size of the company
 Monitor performance through task management tools (Trello, Asana, or similar)
Second: Property and Tenant Management
 Supervise the property portfolio (buildings, land, farms, rest areas, commercial facilities)
 Manage lease contracts, collections, renewals, and monitor the "Ejar" platform
 Communicate with tenants and handle complaints and requests
Third: Maintenance and Simple Construction Works
 Field supervision of preventive and corrective maintenance teams
 Follow up on finishing works and simple construction modifications and renovations
 Contract with external contractors and monitor quality of execution and compliance with specifications
Fourth: Procurement and Supply
 Manage the procurement of operational supplies, maintenance materials, and office equipment
 Negotiate with suppliers and maintain a base of approved suppliers
 Review purchase invoices before payment
Fifth: Human Resources and Team Management
 Daily supervision of employees, attendance and departure, and vacations
 Support recruitment, evaluation, and maintenance of employee files
 Follow up on residency, insurance matters, and compliance with Ministry of Human Resources regulations

Sixth: Financial Coordination with the Accountant
 Assist the accountant in preparing the operational budget and expense and revenue reports
 Review invoices and payments before being approved by the owner
 Prepare a brief monthly operational report for the owner
Seventh: External Relations
 Interact with government entities (municipality, electricity, water, civil defense, Riyadh Municipality)
 Coordinate with legal advisors and external accountants when needed
Eighth: Partial Private Office Tasks (Due to the family nature)
 Organize some appointments and administrative follow-ups related to the owner’s business
 Follow up on government transactions related to the family business
 Manage and archive documents and contracts related to the company and its assets while ensuring complete confidentiality
 Follow up on important appointments (renewals, records, contracts, subscriptions)
 Carry out limited trusted tasks assigned directly by the owner due to trust
 Note: These tasks are a minor part of the role (~20% of the time), while the core is managing the operations of the company and its assets

Required Qualifications and Experiences
 Bachelor’s degree in Business Administration, Engineering, or Facility Management
 7–12 years of experience in operations management, preferably in family-owned or medium-sized companies
 Practical experience in property management, maintenance, and procurement
 Proficiency in Arabic and English and advanced computer skills
 Ability to multitask and work in a family-sensitive environment

Required Personal Traits
 Integrity and complete confidentiality (essential due to the family nature)
 Initiative and ability to work independently
 Strong communication and negotiation skills
 Maturity and tact in dealing with family members and external parties
 Flexibility and readiness to go on-site when needed











breifcase+10 years

locationNorth Mathar, Riyadh

8 days ago
Operations Manager

Operations Manager

📣 Job AdNew

The Executive Network

Full-time

About the Role

The Executive Network is seeking an Operations Manager to oversee daily restaurant operations in Riyadh, Saudi Arabia. This position is essential for maintaining excellence in product quality, guest experience, operational efficiency, and financial performance.

The Operations Manager will be responsible for the smooth execution of daily activities, driving team performance, and upholding high standards of service and compliance. This is a full-time role based in Riyadh.

Key Responsibilities

The Operations Manager will be responsible for:

  • Leading and managing all daily restaurant operations to ensure efficiency and excellence.
  • Maintaining and elevating product quality standards for all menu items and offerings.
  • Ensuring an exceptional guest experience that fosters customer loyalty and satisfaction.
  • Upholding strict sanitation compliance and food safety regulations.
  • Implementing and managing effective inventory control systems to minimize waste and optimize stock levels.
  • Driving team performance through effective leadership, training, and motivation.
  • Maintaining financial accountability and contributing to the overall profitability of the restaurant.

Qualifications and Requirements

Candidates for this role should possess:

  • A minimum of 3 years of experience in a similar Operations Manager role, or a minimum of 5 years of experience as an Area Manager.
  • A Bachelor's degree in Hospitality Management or a related field.
  • Fluency in both written and spoken English and Arabic.

Required Skills

The ideal candidate will demonstrate proficiency in:

  • Operations Management
  • Product Quality Assurance
  • Guest Experience Enhancement
  • Sanitation Compliance
  • Inventory Control
  • Team Performance Management
  • Financial Accountability

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, with The Executive Network.

breifcase2-5 years

locationRiyadh

1 day ago
مدير عمليات

مدير عمليات

📣 Job AdNew

PW (PhysicsWallah)

SR 10,000 - 15,000 / Month dotFull-time

About the Role

PhysicsWallah (PW) is seeking a motivated Operations Manager to lead and develop its centers in Riyadh, Saudi Arabia. This role is essential for ensuring the smooth daily operation of facilities, fostering growth, and providing a positive experience for students and the team. The Operations Manager will oversee daily operations, manage staff, and ensure the overall success and functioning of the Riyadh centers.

Key Responsibilities

  • Oversee the daily operations of the center.
  • Manage employee and administrative team schedules, and support student needs.
  • Monitor operational execution and identify areas for efficiency improvement.
  • Coordinate with sales and academic teams to ensure seamless customer service.
  • Engage with the workforce and manage the operational budget.
  • Ensure compliance with local regulations and company policies.
  • Lead initiatives for expansion or relocation to new sites as required.

Qualifications and Requirements

  • 3 to 6 years of experience in operations management or center management.
  • A Bachelor's degree in Business Administration or a related field.
  • Demonstrated leadership and problem-solving skills.
  • Proficiency in operational systems and processes.
  • Fluency in both spoken and written Arabic and English.

Required Skills

  • Operations Management
  • Team Management
  • Sales and Marketing principles
  • Customer Service excellence
  • Performance Improvement strategies
  • Coordination and Collaboration
  • Budgeting and Financial Management
  • Leadership
  • Adaptability for relocation or expansion initiatives

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. PhysicsWallah (PW) offers a competitive salary for this role.

breifcase2-5 years

locationRiyadh

1 day ago
Center Manager

Center Manager

📣 Job AdNew

The Place BC

Full-time

About the Center Manager Role

The Place BC is seeking a Center Manager to oversee all branch operations, staff management, and strategic growth for its business center in Riyadh, Saudi Arabia. This role is integral to driving profitability and ensuring the efficient functioning of the business center as a standalone unit.

Key Responsibilities

  • Oversee and manage daily operations, including staff supervision, facility maintenance, and budget oversight to ensure smooth and efficient functioning of the business center.
  • Lead the team in delivering exceptional customer service, effectively resolving issues, and maintaining high occupancy rates.
  • Coordinate with contractors, suppliers, and fit-out companies for renovations, space planning, and ensuring compliance with brand standards.
  • Develop and execute comprehensive sales strategies aimed at revenue growth, cost control, and fostering strong community engagement.
  • Monitor key performance metrics, prepare detailed reports, and implement data-driven improvements based on analysis and feedback to regional management.
  • Ensure strict adherence to Saudi labor laws, health and safety regulations, and all relevant cultural norms in all operational aspects.
  • Foster a positive and productive work environment through effective staff training, performance evaluations, and the implementation of Saudization initiatives.
  • Manage budgeting and ensure compliance with all relevant regulations and company policies.
  • Provide strong team leadership to drive operational excellence and achieve business objectives.

Qualifications and Experience

  • A Bachelor's degree is required; a Master's degree is highly favored.
  • A degree in hospitality management is preferred.
  • A minimum of 5 years of experience as an operations manager in a business center.
  • At least 5 years of experience in operations management within Saudi Arabia.
  • A minimum of 5 years of experience as an operations director in hospitality or property management.

Required Skills

  • Leadership and Team Leadership
  • Operations Management
  • Staff Management
  • Sales Strategy Development and Execution
  • Data Analysis and Reporting
  • Customer Service Excellence
  • Budgeting and Financial Management
  • Compliance and Regulatory Adherence

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. The specific work type is full-time.

breifcase5-10 years

locationRiyadh

1 day ago
Operation Director

Operation Director

📣 Job AdNew

Fakeeh Care Group

Full-time

About the Role

Fakeeh Care Group is seeking an experienced Operation Director to oversee the financial and operational performance of designated areas in Riyadh, Saudi Arabia. This role is responsible for ensuring adherence to contractual terms, implementing cost control systems, and managing stock and asset performance. The Operation Director will drive efficiency, ensure compliance, and uphold high standards of health, hygiene, and safety across operations. Reporting directly to the Chief Executive Officer, this full-time position requires a strategic leader with expertise in facility management and operational excellence, committed to Fakeeh Care's person-centered values.

Key Responsibilities

  • Manage the overall financial and operational performance of assigned areas in accordance with CEO guidelines.
  • Ensure strict adherence to the scope of work detailed in contractual terms and conditions.
  • Establish, maintain, and monitor strict cost control systems across all operational departments.
  • Ensure storage and stock control systems are up-to-date, monitoring stock rotation and validity.
  • Maintain company and client-owned assets and equipment in good order, controlling repair and replenishment costs.
  • Operate the contract within established budgetary margins.
  • Maintain constant liaison with the Client representative, fostering a strong working relationship.
  • Monitor the ordering of all supplies and requirements, both internally and from external suppliers.
  • Ensure the validity of all employee documentation (*, security passes, medical certificates, licenses, vacations) and manage timely renewals.
  • Ensure employee timesheets are accurately completed and submitted to Head Office on time each month.
  • Liaise with the Training Department for staff training initiatives.
  • Conduct job-specific training for employees within the individual's operations.
  • Perform annual staff evaluations and make recommendations for promotions, salary changes, employee of the month awards, and disciplinary actions, including termination where applicable.
  • Ensure employees are aware of and comply with company policies and procedures.
  • Maintain awareness of the KSA Labor Law and its stipulations, particularly regarding disciplinary action.
  • Manage leave schedules and submit requests for relievers to the CEO at least two months in advance.
  • Maintain strict confidentiality of all company financial information.
  • Compile and submit monthly reports to the CEO detailing all aspects of operations, highlighting problems encountered and actions taken for rectification.
  • Ensure reports cover maintenance activities, ongoing or new projects, supplier communications, and cost-effective service management enhancement schemes.
  • Transmit copies of all client correspondence, minutes of site meetings, and other relevant communications to the CEO immediately upon acknowledgment.
  • Ensure all offers to the Client are reviewed by the CEO prior to submission, involving Site Engineers where applicable.
  • Inform the CEO of any major repair and maintenance activities.
  • Ensure the highest standards of health, hygiene, and safety are maintained in operations, liaising closely with the company's CEO on these matters.
  • Closely monitor the performance of all department heads.
  • Adhere to safety regulations set by the company and the Client.
  • Provide a monthly safety statistics report for the entire operation.
  • Liaise with the Client on all safety-related matters.
  • Conduct safety meetings with department heads and establish a safety committee to monitor and update management on safety matters.
  • Perform any other duties requested by the CEO that are outside the normal routine but within the scope of work.
  • Take full responsibility and accountability for HSE policies and procedures.
  • Conform to the Company's Quality Assurance Program guidelines, based on ISO 9001:2000 ***
  • Perform all duties and tasks in a manner that supports Fakeeh's Person-Centered care values.
  • Actively contribute to continuous improvement initiatives within the scope of the role.
  • Adhere to safety protocols and proactively address job-related safety concerns.
  • Comply with cybersecurity policies and standards, participating in awareness training to prevent cyber threats.
  • Uphold Fakeeh Care's code of conduct, policies, and ethical standards.
  • Complete mandatory education as per requirements at least one month prior to expiration.

Qualifications and Requirements

  • Minimum of 10 years of operational experience.
  • At least 5 years of experience in a senior leadership or management role.
  • Experience in facility management within healthcare environments from well-reputed local or international companies.
  • Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field.
  • An MBA from an accredited university is required.
  • Excellent command of oral and written English and Arabic.

Required Skills

  • Facility Management
  • Healthcare Environments
  • Cost Control
  • Stock Control
  • Asset Management
  • Budget Management
  • Client Relationship Management
  • Staff Training
  • Performance Evaluation
  • Labor Law Compliance (KSA)
  • Confidentiality
  • Reporting
  • Maintenance Management
  • Project Management
  • Health, Hygiene, and Safety (HSE) Management
  • Quality Assurance
  • Continuous Improvement
  • Cybersecurity Policies
  • Leadership
  • Communication
  • Operations Management

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within the Fakeeh Care Group, a reputable healthcare organization.

breifcase+10 years

locationRiyadh

1 day ago
Project Operations Manager

Project Operations Manager

📣 Job AdNew

Wosol Concierge

Full-time

About the Role

Wosol Concierge is seeking a hands-on Project Operations Manager to join their team in Riyadh, Saudi Arabia. This role is essential for supporting the management of a premium concierge services project, focusing on service delivery and operational efficiency. Reporting to the Senior Project Manager, the Project Operations Manager will oversee daily operations, maintain service quality, manage reporting, drive team performance, and contribute to project improvements. This is a key operational leadership position responsible for guiding Area Supervisors and concierge staff.

Key Responsibilities

  • Manage daily concierge operations across designated locations.
  • Ensure complete staffing, adequate shift coverage, and operational readiness.
  • Lead and follow up with Area Supervisors on their daily performance and team management.
  • Monitor staff attendance, grooming standards, disciplinary matters, and adherence to service standards.
  • Handle escalations, manage incidents, and resolve operational challenges.
  • Prepare and submit comprehensive weekly and monthly performance reports to senior management.
  • Support project development initiatives, process improvement, and service enhancement strategies.
  • Ensure compliance with Standard Operating Procedures (SOPs), Key Performance Indicators (KPIs), reporting standards, and client expectations.
  • Maintain professional and clear communication with internal management and client representatives.

Qualifications and Experience

  • Proven experience in hospitality, concierge services, facility management, property management, or front-office operations.
  • Previous experience managing supervisors or leading large operational teams.
  • Demonstrated strong leadership, follow-up, and problem-solving skills.
  • Ability to perform effectively under pressure and maintain consistent service stability.
  • Excellent communication skills in both Arabic and English.
  • Strong reporting and documentation capabilities.
  • Professional appearance and a high level of attention to detail.
  • Proficiency in Microsoft Office Suite is preferred.
  • 5-10 years of relevant experience is required.

Required Skills

  • Hospitality
  • Concierge Services
  • Facility Management
  • Property Management
  • Front-office Operations
  • Leadership
  • Follow-up
  • Problem-solving
  • Communication (Arabic & English)
  • Reporting
  • Documentation
  • Microsoft Office Proficiency

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. Immediate joiners are preferred.

Application Process

Interested candidates are invited to send their CV to k@******************************.

breifcase5-10 years

locationRiyadh

about 24 hours ago
Operations Manager, FC Operations

Operations Manager, FC Operations

📣 Job AdNew

Amazon

Full-time

About the Role

Amazon's global operations network delivers millions of packages and positive customer experiences every day. We are looking for enthusiastic, customer-centric individuals to join our team as Operations Managers in Riyadh, Saudi Arabia. In this pivotal role, you will lead and develop a team of both white-collar and blue-collar associates, ensuring the highest standards of safety, quality, attendance, and performance during their shifts. You will be responsible for equipping your team with the necessary tools for success, driving productivity and efficiency improvements through data-driven decision-making and analytical problem-solving. A key aspect of this position involves upholding our commitment to customer expectations, ensuring orders are accurately and timely delivered to their intended destinations. Our operational workflow encompasses the initial stages (product stocking and readiness), the middle mile (transportation to your region), and the final mile (delivery to the customer's doorstep), all unified by a shared vision and an unwavering dedication to the customer.

Key Responsibilities

  • Support, guide, and motivate your workforce of white-collar and blue-collar associates to achieve operational excellence.
  • Lead large-scale projects that have a significant impact on the site and region.
  • Build and execute productivity plans by reviewing forecasts, determining necessary productivity levels, and collaborating with other leaders to achieve effective workload balancing.
  • Manage and enforce standards for safety, quality, productivity, and customer delivery promises.
  • Collaborate effectively with all support teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and HR, to develop and implement plans that meet business objectives.
  • Perform physical tasks including lifting up to 49 lbs, pushing, pulling, squatting, bending, and reaching frequently.

Qualifications and Requirements

  • Minimum of 3 years of experience in people and performance management.
  • Bachelor's degree or equivalent qualification, or a minimum of 2 years of full-time experience as an Amazon associate.

Required Skills

  • Proficiency in managing safety, quality, attendance, and performance metrics.
  • Strong ability to drive productivity and efficiency through data-driven decisions and analytical problem-solving.
  • Experience in maintaining and exceeding customer expectations.
  • Skills in motivating and guiding teams.
  • Proven project management capabilities.
  • Experience in forecasting and workload balancing.
  • Excellent collaboration skills with cross-functional teams.
  • Adept at process optimization and Lean manufacturing techniques.

Work Environment and Location

This role is for full-time employment in Riyadh, Saudi Arabia. You will be working within a dynamic warehouse operations environment.

breifcase2-5 years

locationRiyadh

about 23 hours ago
Operations Officer

Operations Officer

Mystic Company

SR 7,000 - 9,000 / Month dotFull-time


Operations Lead (مشرف تشغيل) – An opportunity to lead growth in a startup application

📍 Riyadh
🚀 Work directly with the founder

About Marah:
Marah is an application that connects livestock breeders, butcheries, poultry, and fish with customers on one platform. We are in a growth phase and are preparing for a larger launch and strong growth.

What are we looking for?
We are looking for a practical and operationally smart person, capable of managing daily operations and turning it into a real growth machine.

The real challenge:

* Increase daily orders within 60 days
* Improve customer experience and reduce errors to less than 5%
* Activate suppliers and increase the number of active ones

Your responsibilities:

* Manage daily operations for orders
* Direct coordination with suppliers and improve their performance
* Solve operational problems quickly
* Suggest and implement continuous improvements
* Build a clear operating system (SOP + reports)

We are looking for someone:

* With experience in applications / logistics / marketplace
* Who has worked on real growth (not just follow-up)
* Quick in decision-making
* Loves challenges and works under pressure
* Values achievement more than the title

Benefits:

* Salary 7,000 – 9,000 SAR
* Performance-related incentives (linked to the number of orders and quality of operations)
* Opportunity for promotion to Operations Manager within 6–12 months
* Work in a fast-paced environment with a direct impact on the company's growth

📩 To apply:
Send us:

* Your experience in operations
* A real example of an operational problem you solved
* How you could increase orders in an application like Marah

breifcase5-10 years

locationAl Malqa, Riyadh

about 1 month ago
Cinema Store Manager

Cinema Store Manager

📣 Job AdNew

Talaat Moustafa Group Saudi

Full-time

About the Role

Talaat Moustafa Group Saudi is seeking an experienced and dedicated Cinema Store Manager to oversee the daily operations of its Banan Gifts Store in Riyadh. This role is crucial for ensuring efficient store performance, maintaining accurate inventory, managing sales effectively, and delivering an exceptional customer shopping experience. The ideal candidate will uphold the highest standards of organization, product presentation, and cleanliness within the store.

As the Cinema Store Manager, you will be responsible for the comprehensive management of the Banan Gifts Store, ensuring seamless operations from inventory control to customer satisfaction. This position requires a proactive approach to problem-solving, a keen eye for detail, and a commitment to driving sales and service excellence within a dynamic retail environment.

Key Responsibilities

  • Supervise all incoming and outgoing inventory operations to ensure accuracy and efficiency.
  • Monitor stock levels regularly and forecast future inventory needs to prevent shortages.
  • Prepare and submit purchase requests in a timely manner to maintain optimal stock levels.
  • Ensure accurate recording of all products and inventory movements within the approved systems.
  • Conduct periodic and surprise inventory counts and promptly resolve any identified stock discrepancies.
  • Follow up with suppliers and monitor delivery schedules to guarantee product availability.
  • Oversee all daily sales operations, ensuring smooth and accurate execution.
  • Recommend and assist in selecting a suitable Point of Sale (POS) system and manage its daily operations.
  • Coordinate the setup, operation, and management of the POS system, integrating it effectively with store operations.
  • Monitor all cash and electronic payment transactions to ensure accuracy and security.
  • Supervise the operation of POS terminals, card payment devices, cash counting machines, and related equipment.
  • Prepare daily and weekly sales and collection reports for management review.
  • Ensure customers receive a professional and outstanding shopping experience.
  • Organize and display products in an attractive and professional manner to enhance appeal.
  • Ensure pricing labels, product tags, and promotional materials are properly and clearly displayed.
  • Handle customer complaints professionally and resolve issues promptly to maintain customer satisfaction.
  • Ensure strict compliance with customer service policies and procedures.
  • Maintain the daily cleanliness and organization of the store, ensuring an appealing overall appearance.
  • Monitor the condition of facilities and equipment and report any maintenance requirements.
  • Ensure compliance with all safety standards and operational procedures within the store.
  • Coordinate with relevant departments to ensure a smooth workflow and operational efficiency.
  • Propose improvement ideas to enhance store performance, increase sales, and elevate service quality.
  • Report any issues or requests to top management and follow up on their finalization.

Qualifications and Requirements

  • Bachelor's degree in Business Administration, Marketing, or any related field.
  • A minimum of 10 years of experience in retail operations or store supervision.
  • Preference for candidates with experience in gifts, accessories, or lifestyle retail stores.
  • Proven experience with POS systems and retail operational tools.
  • Proficiency in Microsoft Office Suite and inventory management systems.

Required Skills

  • Expertise in POS systems and retail operational tools.
  • Strong proficiency in Microsoft Office applications.
  • Skilled in inventory systems management and inventory monitoring.
  • Effective sales management and stock control capabilities.
  • Excellent customer service and communication skills.
  • Adept at product presentation and maintaining store cleanliness.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in retail operations or store supervision, with a preference for candidates experienced in gifts, accessories, or lifestyle retail environments.

breifcase+10 years

locationRiyadh

3 days ago
Branch Manager

Branch Manager

Hatta Huna Trading Company

Full-time

Job Title: Branch Manager (مدير فرع)

Location: Riyadh, Kingdom of Saudi Arabia
Job Type: Full Time
Experience Level: Intermediate
Department: Operations
Reports To: Area Manager / Operations Manager


Role Summary

Supervising all aspects of operations to ensure efficiency and profitability,
and leading the team to improve daily operations to achieve financial and operational goals.


Key Responsibilities

Operational Management

  • Managing workflow within the café during peak times by delegating tasks to supervisors to ensure smooth and efficient operation;
  • Coordinating with the kitchen team regarding any delays or quality issues.

Quality & Compliance

  • Maintaining all checklists and conducting daily pre-shift meetings;
  • Ensuring full compliance with municipal requirements (Baladi) and other local regulations;
  • Preparing action plans for municipal visits and inspections and following up on any comments or violations;
  • Maintaining the highest standards of quality, service, and cleanliness in all café operations.

Financial & Inventory Control

  • Ensuring that daily sales are accurately recorded and deposited on time;
  • Addressing any issues related to non-compliance with cash management procedures to ensure financial integrity;
  • Maintaining petty cash invoices and submitting them for approval in a timely manner;
  • Working with the executive chef to conduct monthly inventory accurately;
  • Proactively managing inventory to avoid any material shortages;
  • Reviewing inventory reports to ensure material availability and compliance of expiration dates with quality standards.

Customer Relations

  • Providing an exceptional customer experience that reflects the brand identity "A Piece of Japan" according to the philosophy of Japanese hospitality (Omotenashi);
  • Leading the team to provide professional, personalized service, and genuine care for the customer (including greeting in Japanese);
  • Monitoring and analyzing customer reviews on Google Maps to improve performance and address any feedback;
  • Ensuring all staff adhere to customer service standards.

Team Leadership & Staff Management

  • Continuously evaluating the performance of front-of-house staff (FOH) while providing guidance and development;
  • Ensuring all staff comply with company policies and addressing any violations immediately;
  • Developing the team by ensuring 100% completion of training plans;
  • Implementing training programs in coordination with the operations manager to enhance performance and motivation.

Scheduling & Productivity

  • Preparing weekly work schedules based on sales volume, seasons, and events;
  • Holding regular meetings to review performance and share updates on new procedures, products, and marketing campaigns.

Marketing Promotions & Events

  • Supervising the implementation of marketing campaigns and promotions correctly and on time;
  • Coordinating with the marketing and operations teams to ensure the success of programs and events;
  • Following up on customer event bookings and ensuring they are organized and executed efficiently.

Maintenance & Upkeep

  • Ensuring the café facilities are maintained and the highest cleanliness standards are upheld;
  • Following up on routine and preventive maintenance of equipment;
  • Reporting any malfunctions and following up on repairs promptly;
  • Educating the team on maintenance tasks and assisting with minor repairs as needed.

Other Duties

  • Carrying out any additional tasks requested by the area manager or senior management as needed by the business.

Qualifications & Skills

  • Diploma or Bachelor's degree in hospitality or a related field, with at least two years of experience in café management;
  • Proven ability to lead and develop a team in a balanced managerial style;
  • Practical personality focused on achieving results;
  • Strong managerial and technical skills with the ability to provide innovative solutions;
  • Excellent communication skills and a high ability to work collaboratively and self-motivated.

breifcase2-5 years

locationAl Narjis, Riyadh

about 1 month ago