Customer Account Manager Jobs in Riyadh

• Prepare and submit weekly operations and development reports to senior management, ensuring accuracy and timeliness.
• Oversee the Employee of the Week recognition program by reviewing customer feedback and collaborating with the Internal Communications team.
• Manage team schedules and coordinate closely with the Workforce Management (WFM) team.
• Monitor team performance against quality scores and KPIs, driving continuous improvement.
• Attend Extensya meetings, tracking work progress and addressing open issues.
• Work with WFM on forecasting and staffing to maintain optimal coverage.
• Collaborate with Training and Quality teams to enhance team performance and service standards.
• Address staffing gaps through efficient replacement management.
• Ensure timely processing of financial transactions submitted by the team.
• Coordinate with the Marketing team regarding campaigns and promotional updates affecting customer service.
• Act as a primary contact with various internal teams including Operations Excellence, Quality, and Driver Care.
• Lead, coach, and develop supervisors and staff, fostering a culture of high performance.

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of customer service experience with at least 2 years in a managerial role.
• Experience in the food-tech, e-commerce, or delivery-app sectors is preferred.
• Strong leadership skills and an ability to motivate teams.
• Data-driven mindset experience in tracking KPIs and operational reports.
• Excellent communication skills in both Arabic and English.

We are seeking a dynamic Sales Representative to drive revenue growth by identifying new business opportunities and building strong relationships with potential clients. The successful candidate will be responsible for presenting our products and services to prospects, negotiating contracts, and consistently meeting or exceeding monthly sales targets. Key responsibilities include conducting market research, preparing sales proposals, maintaining accurate customer records in CRM systems, and providing exceptional customer service throughout the entire sales cycle.

• Develop and manage the territory and strategic accounts to meet financial objectives.
• Drive adoption of RSA’s Identity Security and Fraud Management solutions within regulated environments.
• Build and maintain trusted relationships with executive stakeholders, including CISOs and CIOs.
• Lead complex enterprise sales cycles to deliver value-driven cybersecurity solutions.
• Identify emerging trends and challenges within critical infrastructure organizations.
• Collaborate with internal teams and partners to deliver tailored solutions for customers.

• 10+ years of territory sales management experience.
• Strong engagement with C-level executives and security leadership.
• Deep understanding of cybersecurity frameworks and risk management.
• Excellent communication and presentation skills.

• Customer Relationship Management: Develop and maintain relationships with customers across industrial sectors, understanding their requirements through regular visits across Saudi Arabia.
• Technical Sales Support: Promote water treatment chemical programs, coordinate with internal technical teams for solution proposals and participate in technical discussions.
• Business Development: Identify new business opportunities, assist in preparing proposals and quotations, and support market expansion activities.
• Market Coverage: Engage with key industries such as Oil & Gas, Petrochemicals, and Water Treatment to understand customer processes and treatment needs.
• Channel & Partner Coordination: Work with distributors and channel partners, supporting their growth through joint customer visits and discussions.
• Internal Coordination: Collaborate with technical support, supply chain, and finance teams, assisting in order processing and reporting.
• Travel & Field Engagement: Travel extensively across Saudi Arabia, maintaining an active field presence.

• Bachelor’s Degree in Chemical Engineering (Mandatory)
• 4–7 years of experience in industrial chemical sales or water treatment
• Experience in the KSA market preferred
• Fluent in Arabic and English (Mandatory)
• Willingness to travel extensively across KSA.

• Basic technical understanding of water treatment applications
• Strong communication and interpersonal skills
• Commercial awareness and willingness to learn
• Ability to work independently in a dynamic environment
• Team collaboration and coordination skills

• Identify and approach potential companies and clients
• Engage in outbound sales activities and client outreach
• Develop and maintain strong, long-term business relationships
• Schedule and conduct meetings and field visits to present our services
• Generate sales opportunities and turn them into profitable business deals
• Prepare proposals and negotiate sales agreements
• Meet and exceed monthly and annual sales targets
• Professionally manage sales opportunities and client follow-ups
• Utilize CRM systems to update client data and sales reports
• Monitor market trends and identify new business opportunities

• Minimum 2 years of experience in B2B sales
• Proven experience in outbound sales and client targeting
• Strong communication, negotiation, and persuasion skills
• Ability to manage sales pipelines and follow-ups effectively
• Familiarity with CRM systems and sales reporting
• Self-motivated with excellent time management skills
• Proficient in Arabic and English
• Experience in auctions, automotive, real estate, or service-based industries is a plus

About the Role

Programming Speed, a provider of fleet and vehicle management solutions, is seeking a Sales Representative to join its team in Jeddah, Makkah, and Riyadh, Saudi Arabia. The company specializes in GPS tracking devices, dash cameras, and sensor systems designed to improve fleet safety, efficiency, and control. This full-time, field-based position is focused on expanding market share and achieving sales targets within the Kingdom.

The Sales Representative will be responsible for marketing and selling GPS tracking systems and dash cams. This involves building relationships with key sectors and companies, understanding their fleet management needs, and presenting the company's technology solutions. The role requires identifying new business opportunities and meeting sales goals.

Key Responsibilities

• Conduct field visits to potential clients to demonstrate products and finalize sales.
• Maintain and expand a network of contacts within car showrooms, car rental companies, businesses, and factories that operate transport fleets.
• Develop and implement sales and marketing plans tailored for the Saudi Arabian market to increase product awareness and demand.
• Utilize social media and digital marketing tools to promote products and reach a wider customer base.
• Consistently meet and exceed required monthly and annual sales targets.
• Provide consultations to explain the features and benefits of GPS tracking devices and dash cams for vehicle fleet management and protection.
• Follow up with existing clients to ensure satisfaction, address concerns, and foster long-term relationships.

Qualifications and Requirements

• Proven experience in vehicle tracking devices and Fleet Management systems.
• An existing client base and established relationships with car showrooms, rental companies, factories, and major corporations in Saudi Arabia.
• Strong communication, negotiation, and persuasion skills, with the ability to interact effectively with diverse stakeholders.
• A valid driving license within the Kingdom of Saudi Arabia.
• Proficiency in using social media networks and digital tools for marketing, lead generation, and client engagement.
• Ability to work effectively in a field-based role, manage work pressure, and demonstrate initiative and determination to achieve goals.

Required Skills

• Expertise in vehicle tracking devices and Fleet Management systems.
• Strong communication, negotiation, and persuasion abilities.
• Proficiency in utilizing social media networks and digital tools for marketing and lead generation.
• Demonstrated ability to work effectively under pressure.
• High levels of initiative and determination to achieve sales objectives.

Work Environment and Details

This is a full-time, field-based position located in the Kingdom of Saudi Arabia, with specific focus areas including Jeddah, Makkah, and Riyadh. The role requires a proven track record of 2-5 years of experience in the relevant field.

About the Role

Autodesk is seeking a Technical Sales Specialist to join its team in Riyadh, Saudi Arabia. This role is focused on driving the adoption and expansion of Autodesk's core and mature solutions across various customer segments. Operating within a hybrid engagement model, the specialist will support both Autodesk-led and Partner-led sales efforts, emphasizing scalability, prioritization, and enablement to assist sellers and partners in effectively positioning and delivering Autodesk's mature portfolio. The individual will serve as a trusted advisor, managing the technical execution for mature solutions within a defined segment or region and promoting the reuse of established solution patterns. Success will be evaluated based on scalable impact, pipeline acceleration, increased consistency, and the ability to enable others through repeatable methodologies.

Key Responsibilities

• Advise sellers and customers on optimal solution approaches, positioning strategies, and adoption considerations.
• Balance specific customer needs with established regional standards and the reuse of proven solution patterns.
• Provide expert guidance to customers on end-to-end workflows encompassing Autodesk Construction Cloud (ACC) Docs, Build, and BIM Collaborate Pro, ensuring alignment between design, construction, and owner outcomes.
• Offer technical direction on integrated BIM + GIS strategies, including Civil 3D and ArcGIS-connected workflows for infrastructure and urban development projects.
• Support customers in defining scalable cloud architecture strategies by leveraging Autodesk Platform Services (APS/Forge) and Model Coordination capabilities.
• Lead complex discovery sessions and deliver compelling demonstrations for high-priority opportunities.
• Enable sellers and partners through the consistent delivery of technical narratives, demo assets, and solution patterns.
• Conduct advanced workflow demonstrations across Revit, Navisworks Manage, Civil 3D, and ReCap, effectively positioning Autodesk solutions within real-world AEC use cases.
• Illustrate connected project delivery using ACC (Docs, Build, BIM Collaborate Pro) to showcase issue management, model coordination, and data continuity from site to office.
• Showcase API-driven and platform extensibility use cases utilizing Autodesk Platform Services (APS / Forge / MCP) to support enterprise customers and system integrators.
• Develop reusable demo assets that effectively illustrate BIM-to-field and BIM-to-owner workflows.
• Apply and refine scalable solution architectures and validation plans to meet project requirements.
• Lead pilot projects and validations for high-impact regional opportunities.
• Document outcomes and develop reusable patterns for broader organizational adoption.
• Identify cross-sell and upsell opportunities based on discovery insights and observed adoption patterns.
• Support opportunity strategy development and progression by providing technical clarity and alignment.
• Drive the adoption of regional playbooks and the reuse of technical assets across the team.
• Support enterprise technical validations involving model federation, clash detection (Navisworks Manage), point cloud workflows (ReCap), and civil coordination (Civil 3D).
• Collaborate with enterprise IT and digital engineering teams on platform integration, API strategies, and data exchange models.
• Mentor entry-level specialists and contribute to ongoing enablement efforts within the team.

Qualifications and Experience

• 5-8 years of experience in technical sales, sales engineering, solutions consulting, or a comparable customer-facing technical role.
• Deep hands-on experience with Revit and Navisworks workflows across Architecture, Construction, and multidisciplinary coordination.
• Familiarity with Autodesk Platform Services (APS/Forge) and API-driven workflows.
• Familiarity with Autodesk Construction Cloud (Docs, Build, BIM Collaborate Pro).
• Strong AEC domain knowledge across relevant technical workflows and use cases.
• Proven ability to design, validate, and refine solution architectures aligned with business outcomes.

Required Skills

• Technical proficiency in Revit, Navisworks Manage, Civil 3D, ReCap, and Model Coordination.
• Expertise in Autodesk Platform Services (APS/Forge) and Autodesk Construction Cloud (Docs, Build, BIM Collaborate Pro).
• Knowledge of BIM + GIS strategies and cloud architecture strategies.
• Experience with API-driven workflows.
• Strong capabilities in solution design.
• Proven experience in technical sales, sales engineering, or solutions consulting.
• Demonstrated ability to function effectively in a customer-facing technical role.
• Comprehensive AEC domain knowledge, including relevant technical workflows and use cases.
• Excellent communication and problem-solving skills.
• Proficiency in enablement strategies and execution.
• Familiarity with common BIM standards.
• Exposure to BIM-GIS convergence and infrastructure coordination workflows.
• Experience supporting partner-led or hybrid sales motions at scale.
• Experience mentoring or coaching junior technical specialists.
• Demonstrated success in driving enablement through playbooks and reusable assets.
• Experience collaborating with Product, PMM, or Engineering teams to provide structured feedback.

Work Location and Type

This is a full-time opportunity based in Riyadh, Saudi Arabia.

Sales and marketing manager

Job Title: HORECA Sales Representative 

Summary: Responsible for developing the company's sales in the HORECA sector by attracting new customers, managing relationships with existing customers, and marketing the company's products to ensure achieving sales targets and enhancing market share.

 Main Responsibilities: 

• Regularly visit customers and present the company's products. 

• Attract new customers and expand the customer base in the HORECA sector. 

• Follow up on customer orders and coordinate to ensure efficient execution.

 • Achieve sales targets according to approved plans. 

• Monitor the market and competitors and suggest sales development opportunities. 

• Maintain excellent professional relationships with customers and enhance their satisfaction.

 Requirements: 

• Experience in the HORECA field. 

• Good knowledge of the restaurant market.

 • High skills in communication, negotiation, and relationship building. 

• Availability of a private car and a valid driver's license.

• Ability to work in the field and achieve sales targets.

To apply, please send your CV via WhatsApp:
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