• Respond to and serve our customers through SmartPlus official platforms and websites, as well as official social media channels such as Instagram, TikTok, etc.
• Provide accurate product information, support with order processing, and resolve customer issues effectively.
• Maintain strong product knowledge to guide customers and enhance their overall experience.
• Accurately document customer interactions, feedback, and cases in the CRM system.
• Collaborate with internal teams to ensure timely issue resolution and customer updates.
• Proactively identify opportunities for process improvements to elevate service quality.
• Follow up with customers to confirm resolution, ensure satisfaction, and collect feedback for continuous improvement.

• High School Diploma or Technical Diploma (minimum).
• Previous experience in customer service or a related field is preferred.
• Strong communication and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
• Familiarity with CRM systems is a plus.

• Record daily financial transactions and enter accounting entries into the system.
• Prepare monthly bank reconciliations and review financial matches.
• Monitor accounts receivable and payable, preparing regular reports on account status.
• Assist in preparing monthly financial statements and the closing process.
• Prepare periodic financial reports and analyze data as needed.
• Follow up on invoices and expenses, ensuring the accuracy of supporting documents.
• Cooperate with internal and external auditors, providing necessary documentation.
• Ensure compliance with the company's financial policies and procedures.

• Bachelor's degree in Accounting or a related field.
• 3 to 7 years of relevant accounting experience.
• Good knowledge of accounting standards and ERP systems.
• Strong proficiency in Microsoft Office, especially Excel.
• Ability to accurately analyze financial data.
• Excellent organizational skills and ability to work within a team.

• Maintain a superior quality of service at all times.
• Assemble and configure personal computers.
• Install and maintain network components as directed.
• Troubleshoot hardware and software issues.
• Document maintenance activities monthly.
• Support various NMC business units and participate in quality improvement initiatives.

• Pickup and Delivery: Safely collect and deliver shipments within your designated area.
• Customer Service: Provide outstanding service and resolve customer inquiries.
• Shipment Handling: Handle shipments with care and manage documentation accurately.
• Route Management: Plan efficient routes for timely deliveries.
• Vehicle Operation & Safety: Safely operate the company vehicle and perform daily inspections.
• Technology Use: Utilize handheld scanners and company technology for tracking.
• Compliance: Adhere to company policies and safety standards.

• Education: High school diploma or equivalent.
• Driver's License: Valid Saudi Arabian driver's license with a clean record.
• Local Knowledge: Excellent knowledge of Saudi Arabia.
• Language Skills: Proficient in English and basic to intermediate Arabic.
• Physical Fitness: Ability to lift packages and remain active.
• Customer-Focused: Passion for customer satisfaction.
• Reliability & Punctuality: Strong sense of responsibility.
• Team Player: Ability to work independently and as part of a team.

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.

• Engage with customers to assess their needs and help them choose the right mattress and accessories.
• Showcase and explain the features and advantages of various products to customers.
• Maintain a clean, organized, and inviting showroom space.
• Process sales transactions in a timely manner.
• Follow up with customers to build relationships and encourage repeat business.
• Stay updated on product knowledge and industry trends.
• Deliver exceptional customer service at all times.

• High school diploma or equivalent; further education in business or sales is preferred.
• 2-3 years of experience in retail or showroom sales.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a team environment.
• Flexible availability, including nights and weekends.
• Positive attitude and a professional demeanor.
• Fluency in English; knowledge of Arabic is a plus.

• Private Health Insurance
• Training & Development
• Performance Bonus

• HR Operations:
  Ensure compliance with Saudi labour laws, manage day-to-day HR activities including payroll and benefits, and maintain accurate HR data management. Handle employee relations with professionalism, and support internal audits for operational excellence.
• Talent Management:
  Partner with leadership to identify talent needs, drive onboarding programs, implement performance management processes, and support local learning and development initiatives.
• Employee Engagement & Culture:
  Champion engagement initiatives, conduct feedback sessions, and coordinate tailored development programs.

We are Pilates and yoga studio, offering a full time job for Pilates and Yoga instructor.

Working hours: 8 hrs per day for 6 days/week.

Whatsaap 58-0899543

Job Vacancy: Operations Assistant – Freight Forwarding
Location: Al-Malaz, Riyadh
Industry: Freight Forwarding & Logistics
Company HQ: Dubai, UAE

An international freight forwarding company with its head office based in Dubai is seeking Operations Assistant to support daily freight forwarding and operational activities at its Riyadh office.

Key Responsibilities:

• Assist in daily freight forwarding operations (air, sea, and land shipments)

• Coordinate with customers, overseas agents, vendors, and internal teams

• Follow up on shipments, freight documents, and delivery status

• Prepare and maintain operational reports and shipment records

• Support the operations team with scheduling, bookings, and coordination

• Ensure smooth workflow and timely communication with all stakeholders

Requirements:

• Previous experience in freight forwarding or logistics operations is preferred

• Good knowledge of air, sea, and land freight procedures

• Good command of English, both written and spoken

• Strong coordination, organizational, and follow-up skills

• Ability to work under pressure and handle multiple shipments

• Proficient in MS Office (Excel, Word, Email)

What We Offer:

• Professional working environment

• Exposure to international freight forwarding operations

• Career growth within a global freight forwarding company

Qualified candidates are invited to submit their CV.

Location: Al-Malaz, Riyadh

Industry: Shipping & Logistics
Company Headquarters: Dubai, UAE

An international shipping company headquartered in Dubai is looking to hire a
Saudi female Social Media & Graphic Design Specialist to oversee digital presence and creative content for its Riyadh office.

Key Responsibilities:

• Manage and develop the company’s social media platforms

• Design high-quality visual content for social media and marketing materials

• Produce and edit photography and videography content for digital use

• Plan and execute content calendars aligned with brand identity and objectives

• Coordinate promotional campaigns with management

• Monitor engagement and prepare basic performance reports

• Maintain consistent visual branding across all platforms

Requirements:

• Proven experience in social media management and graphic design

• Skills in videography and photography, including basic editing

• Proficiency in design tools such as Adobe Suite, Canva, or similar

• Good command of English

• Creative mindset with strong organizational skills and respect for deadlines

Location: Al-Malaz, Riyadh

Industry: Shipping & Logistics
Company Headquarters: Dubai, UAE

A reputable international shipping company, with its head office in Dubai, is seeking a female Personal Assistant / Secretary to provide direct support to the Group Manager at the Riyadh office.

Key Responsibilities:

• Coordinate daily schedules, meetings, and appointments for the Group Manager

• Organize business activities, travel arrangements, and follow-ups

• Handle professional correspondence, including emails, calls, and official documents

• Manage internal and external communications

• Maintain records, reports, and confidential files

• Provide full administrative and secretarial support

Requirements:

• Previous experience as a Personal Assistant or Secretary

• Excellent command of English, both written and spoken

• Strong organizational, coordination, and time-management skills

• Professional attitude with the ability to multitask effectively

Working 6 days a week, 8 hours a day

HR, 8h , Friday

We’re looking for a Senior React Native Developer to lead the development of multiple mobile applications. You’ll be responsible for designing, building, and maintaining scalable, user-friendly apps while collaborating closely with business team. You will be responsible for the user interface and user experience of the app (there is no designer). You should have experience with CI/CD and different analytic tools ( Clevertap, Firebase, Posthog)

Key Responsibilities:

Lead the development of our mobile applications using React Native.

Design and implement intuitive and engaging user interfaces.

Collaborate with the business team to translate requirements into functional and technical solutions.

Maintain and improve existing codebases for performance, scalability, and reliability.

Implement and manage CI/CD pipelines to streamline app deployment.

Integrate and utilize analytics tools such as CleverTap, Firebase, PostHog to monitor and optimize app performance.

Stay up-to-date with industry trends and emerging technologies to continuously improve the mobile experience.

Requirements

Proven experience as a React Native Developer, with a strong portfolio of mobile apps.

Deep understanding of mobile UI/UX principles, with the ability to design and implement interfaces without a dedicated designer.

Experience with CI/CD pipelines and version control (*, Git).

Familiarity with mobile analytics tools (CleverTap, Firebase, PostHog, or similar).

Strong problem-solving skills and the ability to work independently.

Excellent communication and collaboration skills.

Preferred Qualifications:

Experience with both iOS and Android platforms.

Knowledge of state management libraries (*, Redux, MobX).

Familiarity with backend integration and RESTful APIs.

Director of Operations & Growth – E-Commerce

Location: Riyadh / Dubai
Job Type: Full-Time
Experience: Director Level (8–15 years)

We are hiring a Director who brings strong e-commerce expertise and proven leadership across multiple departments. You will partner with the executive team to build scalable operations, drive growth, and ensure each function works toward clear outcomes. This role requires an ownership mentality, fast decision-making, and the ability to manage complexity across sales, product, marketing, finance, and operations.

Responsibilities

Strategic Leadership

• Translate executive strategy into operational plans, KPIs, and department roadmaps.

• Lead cross-functional coordination between Sales, Marketing, Product, Operations, and Customer Success.

• Drive quarterly planning, performance tracking, and reporting.

Operational Excellence

• Build structured workflows, SOPs, and operational systems that can scale.

• Improve daily operational performance across onboarding, catalog quality, order flow, and support.

• Identify root causes of operational challenges and implement long-term fixes.

• Maintain service levels and improve overall process efficiency.

E-Commerce and Commercial Growth

• Strengthen seller performance across active accounts.

• Improve category penetration, listing quality, and selection expansion.

• Drive adoption of marketing tools, brand store optimization, and conversion programs.

• Analyze SKU gaps and coordinate with sellers to upload missing inventory.

Team and Department Management

• Lead department managers and support them in hitting targets.

• Recruit, coach, and develop high-performing teams.

• Establish a culture of ownership, speed, and accountability.

Product & Technology Collaboration

• Work closely with product and engineering teams to refine integrations, dashboards, and reporting tools.

• Provide structured insights from the field to guide product development.

• Ensure teams use internal systems properly and maintain data accuracy.

Partnerships & Ecosystem

• Build and manage relationships with marketplaces, logistics providers, POS companies, and agencies.

• Support commercial negotiations and integration discussions.

• Drive ecosystem expansion that accelerates seller performance and GMV.

Requirements

• 8–15 years of experience in e-commerce, retail, marketplace operations, or multi-department leadership roles.

• Proven track record leading managers and multiple departments in fast-growth companies.

• Deep understanding of marketplace dynamics (Amazon, Noon, Trendyol, etc.).

• Experience designing scalable processes and operational frameworks.

• Strong strategic planning and execution ability.

• Data-driven mindset with strong analytical skills.

• Ability to thrive in fast-paced startup environments.

• GCC market experience preferred.

Key Skills

• Multi-department operational leadership

• E-commerce performance management

• Strategic planning and execution

• P&L awareness and commercial decision-making

• Process and workflow design

• Cross-functional communication

• Team building and mentorship

• High ownership and fast problem solving

• Startup mindset and executor

What We Offer

• Director-level leadership role with significant influence on company growth

• Opportunity to design the operational structure of a fast-scaling organization

• Exposure to executive decision-making and strategic planning

• Competitive package with performance incentives

• High autonomy to build, scale, and lead multiple departments

Job Title: Customer Experience Executive
Location: Al Rawabi, Riyadh
Company: District Flowers
Employment Type: Full-time
Working Hours: Morning to Afternoon, Afternoon to evening shift (with potential for weekend availability)

Role Summary:

District Flowers is seeking a motivated and customer-focused Customer Experience Executive to support clients with their wholesale flower purchases. This role is central to ensuring a seamless customer journey, from flower selection to final packaging, while maintaining product quality and service excellence.

Key Responsibilities:

• Greet and assist walk-in customers and wholesale clients in the showroom

• Offer tailored recommendations on flower types, seasonal availability, and pairing options

• Handle and maintain flowers in a chiller room environment

• Clean, trim, and wrap flower bunches according to customer specifications

• Ensure proper labeling, bundling, and handling of flowers for client orders

• Support invoicing, inventory tracking, and CRM entries as needed

• Coordinate with the sales and logistics team to fulfill daily orders

• Respond to customer inquiries via phone, WhatsApp, and email in a professional and timely manner

• Maintain cleanliness and organization of the showroom and workstations

• Assist in occasional social media content creation or on-camera presence if required

Qualifications:

• Saudi National (required, with full GOSI registration under District Flowers)

• Previous experience in customer service, retail, or admin roles (preferred)

• Passion for flowers, aesthetics, and customer satisfaction

• Ability to work independently and within a team

• Willingness to work in cool storage environments

• Strong interpersonal and communication skills (Arabic required, English a plus)

• Basic knowledge of floral types and handling (training will be provided)

Preferred Traits:

• Detail-oriented with an eye for presentation

• Comfortable being on camera for content, when needed

• Flexible to work on weekends or extended hours during high-demand periods

• Positive attitude, dependable, and proactive in solving customer concerns