Supply Manager Jobs in Riyadh

About the Role

Joby Aviation is seeking a General Manager to establish and lead its operations in the Kingdom of Saudi Arabia. This role involves building a new business from the ground up to support the future of urban air mobility in the region. The General Manager will be responsible for developing relationships, the operating model, and the strategy for launching a safe, compliant, and scalable air taxi service.

Reporting to Joby's senior leadership and collaborating with * headquarters teams, the General Manager will serve as the primary local representative for Joby in Saudi Arabia. This position requires a strategic thinker with strong business acumen, leadership capabilities, and the ability to navigate complex markets and build strategic partnerships. The role will drive government and municipal engagement, manage deal execution for joint ventures and M&A, and establish Joby's brand presence within the Kingdom.

Key Responsibilities

• Establish the foundational business structure for Joby's operations in the Kingdom of Saudi Arabia.
• Identify, build, and maintain relationships with local government entities, municipalities, and strategic partners.
• Source, evaluate, and execute mergers, acquisitions, joint ventures, and strategic partnerships within KSA.
• Lead cross-functional due diligence processes and manage the end-to-end execution of corporate development deals.
• Develop and implement a multi-year business strategy encompassing aircraft sales, business development, corporate development, government relations, OEM, manufacturing, and operations.
• Monitor local market trends, business opportunities, infrastructure developments, and consumer mobility preferences to identify and leverage opportunities for Joby.
• Collaborate with ******* headquarters functions to support global strategic initiatives and ensure the successful launch of a safe and compliant service in KSA.
• Gather market insights and work with marketing, business development, and communications teams to build a recognized Joby brand within KSA.
• Represent Joby at KSA events and with local press to drive awareness and early adoption.
• Provide regular performance updates to Joby's executive leadership and board of directors, identifying areas requiring support.

Qualifications and Requirements

• Bachelor's degree or equivalent experience.
• A minimum of 10 years of experience in M&A, Corporate Development, Program Management, Business Development, Government Relations, and/or Strategy.
• A minimum of 10 years of leadership experience with increasing levels of responsibility.
• Demonstrated ability as a strategic thinker with strong business acumen and structured problem-solving skills, evidenced by the delivery of large, complex projects or programs.
• Excellent communication and presentation skills, with the ability to influence at all levels, inspire teams, collaborate cross-functionally, and represent the organization effectively with external stakeholders.
• An entrepreneurial mindset suited for launching and scaling a new entity.
• Exceptional ability to build and execute a growth strategy.
• Extensive professional network within the KSA and the Middle East, with a proven ability to develop and maintain relationships.
• Fluent in both written and verbal English and Arabic.
• Ability to travel up to 30% of the time, including travel to the United States.
• Legally authorized to work in the Kingdom of Saudi Arabia, or the ability to be sponsored for a work visa.

Required Skills

• Mergers & Acquisitions (M&A)
• Corporate Development
• Program Management
• Business Development
• Government Relations
• Strategic Planning & Execution
• Leadership
• Strategic Thinking
• Business Acumen
• Problem-Solving
• Communication
• Presentation Skills
• Teamwork and Collaboration
• Entrepreneurial Mindset
• Growth Strategy Development and Execution
• Networking
• P&L Management
• Aviation Industry Experience
• Aerospace Industry Experience
• Business or Business Unit Scaling
• Government Relations within the Middle East
• Military Relations

Desired Qualifications

• MBA or an advanced degree in a relevant industry.
• Strong policy exposure and knowledge of regulatory frameworks (GACA, FAA, EASA).
• Proven track record of P&L management.
• Experience in the aviation or aerospace industry.
• Previous experience launching and scaling a business or business unit.
• Broad business experience in the Middle East.
• Experience in government and military relations and operations.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. The role requires the ability to travel up to 30% of the time, including to the United States.

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This full-time management position is responsible for overseeing daily restaurant operations, ensuring high standards of guest service, and contributing to a positive employee environment. The role supports W Hotels' commitment to exceptional hospitality.

As part of Marriott International, this position offers the opportunity to lead a team, drive operational efficiency, and uphold the W Hotels service culture.

Key Responsibilities

• Assist in the daily supervision of restaurant and bar operations, including room service where applicable.
• Support menu planning and ensure adherence to sanitation standards.
• Provide on-floor support to servers and hosts during busy periods.
• Contribute to improvements in guest and employee satisfaction.
• Identify training needs and implement plans to meet departmental objectives.
• Address employee questions and concerns, monitoring performance against expectations.
• Provide constructive feedback to employees based on service observations.
• Supervise daily shift operations and oversee restaurant areas in the absence of senior management.
• Participate in department meetings, communicating departmental goals clearly.
• Ensure employees have necessary supplies, equipment, and uniforms.
• Communicate food quality and service issues to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in accordance with local laws.
• Manage operations to achieve or exceed budgeted financial goals.
• Perform duties of restaurant employees and related departments as needed.
• Manage opening and closing procedures for restaurant shifts.
• Interact with guests to gather feedback on product quality and service.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when necessary.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize on-the-job training tools.
• Communicate performance expectations in accordance with job descriptions.
• Coach and counsel employees regarding performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to solve problems effectively.
• Recognize good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Management
• Culinary Operations
• Guest Satisfaction
• Employee Satisfaction
• Menu Planning
• Sanitation Standards
• Supervision and Leadership
• Training and Development
• Customer Service Excellence
• Problem Solving
• Human Resources Management

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, 13519. Remote work is not applicable for this role.

Marriott International is an equal opportunity employer committed to diversity and inclusion. W Hotels is dedicated to reinventing luxury hospitality and fostering an environment where associates can perform their best work.

About the Role

APM Monaco, a contemporary fashion jewelry brand established in 1982, embodies the lifestyle of Monaco and the South of France. We are seeking a dedicated Assistant Store Manager for our Riyadh Park location in Saudi Arabia. This role is integral to providing exceptional client engagement, cultivating strong in-store relationships, and contributing to the growth of the APM Monaco brand within the Saudi market.

Key Responsibilities

• Support the Store-in-Charge in managing sales operations and driving store performance.
• Analyze key performance indicators (KPIs) to identify opportunities for improvement and growth.
• Assist in the creation and management of staff rosters to ensure optimal store coverage.
• Implement and maintain visual merchandising standards to enhance product presentation and store aesthetics.
• Contribute to the development and execution of customer relationship management (CRM) strategies.
• Participate actively in team management, fostering a positive and productive work environment.
• Engage clients with exceptional service, building rapport and ensuring a memorable shopping experience.
• Contribute to achieving outstanding sales performance for the store.

Qualifications and Requirements

• A genuine passion for the APM Monaco brand.
• A minimum of 5 years of professional experience in luxury retail or fashion retail.
• At least 2 years of experience in a managerial position within the retail sector.
• A proven track record of achieving outstanding sales performance.
• Demonstrated experience in customer relationship management (CRM).
• Fluency in English is essential.
• An approachable personality with a strong orientation towards customer service.

Required Skills

• Sales Performance
• Customer Relationship Management (CRM)
• Sales Management
• Operation Management
• KPI Analysis
• Rostering
• Visual Merchandising
• Team Management
• Customer Service

Work Environment and Details

This is a full-time position based at the APM Monaco store in Riyadh Park, Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. APM Monaco offers a competitive compensation package.

About the Service Manager Role

Talentmatics is seeking a Service Manager to oversee and enhance customer service operations across Saudi Arabia. This role is responsible for driving service performance, achieving key service KPIs, and ensuring the effectiveness of the service team. The Service Manager will execute the service strategy, manage complex escalations, optimize dealer and service partner performance, and deliver a consistent, high-quality customer experience throughout the region. The position requires a proactive leader with a deep understanding of service operations and a commitment to customer satisfaction, playing a crucial role in problem-solving, continuous improvement, and fostering strong relationships with internal teams and external partners.

Key Responsibilities

• Manage the day-to-day customer service and technical service operations across assigned territories within Saudi Arabia.
• Ensure the achievement of critical service KPIs, including Response Time, Time to Repair (TTR), First Time Fix Rate (FTR), Repeat Complaints, and overall Customer Satisfaction.
• Drive consistency in service processes, escalation handling procedures, and reporting mechanisms to maintain high operational standards.
• Act as the primary senior escalation point for resolving complex customer and technical service issues, ensuring timely and effective solutions.
• Build and maintain strong, collaborative relationships with key customers, dealers, and channel partners to foster loyalty and improve service delivery.
• Lead the resolution of chronic issues by conducting thorough Root Cause Analysis (RCA), Post-Incident Reviews (PIR), and implementing effective corrective action plans.
• Monitor and actively improve the performance of dealers and service partners, focusing on manpower deployment, skill development, and overall capability.
• Ensure strict adherence to established service standards, response timelines, and quality expectations by all service partners.
• Support the capability building of dealers and partners through targeted training programs, regular audits, and performance reviews.
• Coordinate effectively with engineering, quality, supply chain, and OEM/GOEM teams to facilitate efficient issue resolution and product improvement.
• Support warranty management processes, failure analysis investigations, and the development and maintenance of service documentation.
• Provide valuable field insights and feedback to internal teams to support product enhancements and process improvements.
• Lead, guide, and mentor service engineers and regional service teams, fostering a culture of productivity, discipline, and customer-centricity.
• Drive the implementation of service initiatives and improvement programs rolled out by leadership, ensuring successful adoption and execution.

Qualifications and Experience

• Proven ability to manage customer escalations effectively.
• Demonstrated experience in managing dealer networks and service partner relationships.
• Experience in conducting Root Cause Analysis (RCA), Post-Incident Reviews (PIR), and generating comprehensive service reports.
• Strong analytical skills to identify trends, diagnose issues, and develop data-driven solutions.
• Effective communication and coordination skills, with the ability to liaise across various internal and external functions.
• A hands-on leadership approach with a strong execution-oriented mindset.
• A customer-focused attitude with a strong sense of ownership for execution and outcomes.
• Decisive and structured problem-solving capabilities.
• Ability to manage effectively under pressure and navigate multiple stakeholder demands.
• 5-10 years of relevant experience.

Required Skills

• Customer Service
• Technical Service
• Service Strategy Execution
• Escalation Handling
• Dealer/Service Partner Performance Management
• Customer Experience Management
• Root Cause Analysis (RCA)
• Post-Incident Review (PIR)
• Corrective Action Plans
• Engineering, Quality, Supply Chain, and OEM/GOEM Coordination
• Warranty Management
• Failure Analysis
• Service Documentation
• Team Leadership
• Product Knowledge
• Service Operations
• Field Service KPIs
• Customer Escalations
• Dealer Networks
• Analytical Skills
• Service Reporting
• Communication Skills
• Coordination Skills
• Leadership
• Execution-Oriented Mindset
• Customer Focus
• Problem-Solving

Work Environment and Travel

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a willingness to travel up to 50% of the time within Saudi Arabia.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dynamic and experienced Housekeeping Manager. This full-time management position is essential for ensuring the highest standards of cleanliness and guest satisfaction throughout the hotel. The role includes overseeing daily operations, managing staff, and contributing to the overall financial success of the hotel.

Key Responsibilities

• Oversee and manage the daily operations of the housekeeping department, and if applicable, laundry/recreation/spa services.
• Direct and train staff and assist as business necessitates, ensuring all guest rooms and public areas and employee areas are maintained to the highest standards of cleanliness.
• Conduct daily inspections of guest rooms and public areas, holding staff accountable for any necessary corrective actions to maintain W Hotels' renowned standards.
• Ensure efficient and timely communication of room status to the Front Desk.
• Prepare daily work assignments based on the list of rooms requiring immediate cleaning and expected departures.
• Manage inventory of housekeeping supplies to ensure adequate stock levels are maintained.
• Support and oversee an effective inspection program for all guest rooms and public areas.
• Understand and manage the department's impact on the overall financial goals of the property, striving to meet or exceed budget goals.
• Verify that all staff have the necessary supplies, equipment, and uniforms.
• Communicate to staff areas that require attention and follow up to ensure understanding and execution.
• Oversee daily housekeeping shift operations, ensuring compliance with all housekeeping policies, standards, and procedures.
• Participate in management meetings, consistently communicating a clear and consistent message regarding departmental goals to achieve desired outcomes.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Create and maintain open, collaborative relations with staff, and promote a similar environment amongst the team.
• Schedule staff according to business needs and track employee time and attendance.
• Ensure staff understand their expectations and performance standards.
• Apply property policies fairly and consistently, completing disciplinary procedures and documentation in accordance with Standard and Local Operating Procedures (SOPs and LSOPs), and support the peer review process where applicable.
• Oversee staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Monitor staff service behaviors and provide constructive feedback.
• Ensure employee recognition programs are activated and executed across all shifts.
• Participate in ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction survey results to identify and address concerns.
• Participate in progressive disciplinary procedures for employees.
• Celebrate team successes and publicly acknowledge team members' contributions.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to deliver exceptional customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Respond to and resolve guest issues and complaints effectively.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or equivalent, plus two years of experience in housekeeping or a related professional field.
• Alternatively, a two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with no prior work experience required.

Required Skills

• Housekeeping
• Laundry Operations
• Guest Satisfaction
• Budget Management
• Human Resources Management
• Customer Service Excellence

Work Environment and Location

This is a full-time position requiring 2-5 years of experience. The work location is Riyadh, Saudi Arabia, at the address: Al Aqiq Street, Financial District, Riyadh, Saudi Arabia, 13519.

About the Role

HungerStation, a member of the Delivery Hero Group, is a global leader in local delivery platforms. The company focuses on providing a fast, easy, and convenient delivery experience to customers. Delivery Hero operates in approximately 65 countries worldwide, with its headquarters in Berlin, Germany, and has been publicly listed on the Frankfurt Stock Exchange since 2017.

The Vendor Performance team is central to shaping and executing the strategy for Vendor Operations. This team is responsible for the performance of various vendors on the HungerStation platform, including restaurants, grocery stores, convenience shops, and pharmacies. By collaborating with local and global product and operations teams, the Vendor Performance team develops and implements optimal experiences for vendors, customers, and riders, with a specific focus on vendor operations touchpoints. The team drives strategic alignment with business objectives through analytical decision-making to steer all vendor functions effectively.

Key Responsibilities

• Collaborate with and manage business and product stakeholders at local and global levels.
• Develop strong working relationships with key stakeholders, influencing them and securing necessary buy-in in a structured manner.
• Build robust relationships with key partners and work closely with them to ensure agreed-upon key performance metrics are met, thereby guaranteeing a high Net Promoter Score (NPS).
• Provide senior management with regular performance reports, insightful analysis, and presentations.
• Own and drive improvements in critical vendor performance metrics such as Vendor Reliability, Vendor Availability, Vendor Timing, and Seamless Experiences.
• Identify, prioritize, and develop processes designed to enhance and scale operations and business growth, thereby increasing conversion rates.
• Establish local and global benchmarks for vendor performance and vendor operations performance metrics.
• Cascade HungerStation's overarching strategy down to the vendor operations division.
• Develop a comprehensive vendor operations strategy, focusing on optimizing vendor performance and proactively identifying and executing on new opportunities.
• Utilize data-driven decision-making tools and controlled testing environments to study, launch, and roll out enhancements to vendor performance and vendor operations, leveraging market insights and vendor feedback.
• Build tools that empower the team to identify operational gaps and pinpoint opportunities for enhancement.
• Maintain a focus on the partner/vendor experience, recognizing that partners are central to operations and supporting their performance is paramount.

Qualifications and Requirements

• Bachelor's degree in Business, Engineering, or equivalent practical experience.
• A minimum of 4 years of experience in Operations Management, Project Management, Product Management, or a similar role.
• Experience within a high-growth technology-based environment or a startup setting.
• Previous experience with vendor operations is considered an advantage.
• Demonstrated high performance with a proven track record of creating impact through data-driven decisions.
• Excellent English communication skills, both written and spoken.
• Exceptional oral and written communication skills, with the ability to effectively communicate with senior leadership.

Required Skills

• Stakeholder Management
• Collaboration
• Relationship Building
• Performance Reporting
• Change Management
• Process Improvement
• Strategy Development
• Data Analysis
• Data-Driven Decision Making
• Customer Centricity
• Excellent Communication Skills
• Proficiency in SQL, Big Query, Tableau, and Google Studio is highly desirable.

Work Environment and Location

This is a full-time position. The role is based in Riyadh, Saudi Arabia.

About the Role

W Hotels is seeking a Housekeeping Manager for its Riyadh location. This management position is responsible for the daily operations of the Housekeeping department, with potential oversight of Recreation/Health Club and Laundry services. The role is essential in maintaining high standards of cleanliness and presentation across guest rooms, public spaces, and employee areas, directly impacting guest satisfaction and operational efficiency.

Key Responsibilities

• Oversee and manage daily shift operations for the Housekeeping department, ensuring adherence to all standards and procedures.
• Direct and collaborate with team members to ensure guest rooms, public spaces, and employee areas are clean and well-maintained.
• Conduct daily inspections of guestrooms and public areas, holding individuals accountable for necessary corrective actions.
• Ensure timely and efficient communication of guest room status to the Front Desk.
• Prepare daily work assignments based on room cleaning priorities and anticipated check-outs.
• Manage inventory of housekeeping supplies to maintain adequate stock levels.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Understand and manage the department's contribution to overall property financial goals, aiming to meet or exceed budgeted targets.
• Verify that all employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up to ensure understanding and completion.
• Participate in departmental meetings, conveying clear and consistent messages regarding departmental goals.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment within the team.
• Schedule employees according to business demands and track employee time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition programs are active on all shifts and participate in ongoing recognition efforts.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate team successes and publicly recognize the contributions of team members.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Respond to and effectively handle guest problems and complaints.
• Strive for continuous improvement in service performance.

Qualifications and Requirements

• High school diploma or GED required, along with 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Housekeeping operations management
• Laundry operations management
• Ensuring guest satisfaction
• Budget management
• Human Resources management
• Customer service excellence

Work Environment and Location

This is a full-time, on-site management role located in the Financial District of Riyadh, Saudi Arabia. The position is part of the Housekeeping & Laundry job category.

W Hotels is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. We are dedicated to non-discrimination on any protected basis.

About the Role

Brilliant Minds Events is seeking a Project Manager to oversee workforce and operational delivery for the AFC Cup 2027™ activities in Riyadh. This role is essential for ensuring effective coordination among stakeholders, venue management, workforce personnel, and tournament organizers, while adhering to AFC standards. The Project Manager will be instrumental in the successful execution of this major sporting event.

Key Responsibilities

• Lead the planning, execution, and delivery of hosting services for all AFC Cup 2027™ venues in Riyadh.
• Develop and manage project plans, timelines, operational milestones, and staffing needs.
• Serve as the primary liaison, facilitating communication between clients, venue management, and internal teams.
• Oversee all aspects of workforce management, including recruitment, planning, onboarding, deployment, and accreditation.
• Conduct regular operational meetings, venue inspections, and readiness assessments.
• Identify project risks and implement mitigation strategies.
• Report on project progress, KPIs, workforce updates, and operational performance.

Qualifications and Requirements

• A Bachelor's Degree in Project Management, Business Administration, Event Management, or a related field.
• 3 to 4 years of project management experience in events, sports, hospitality, or workforce operations.
• Proven experience in leadership, strategic planning, and stakeholder engagement.
• Demonstrated ability to manage multiple teams and diverse operational activities concurrently.
• Strong written and verbal communication skills, with robust problem-solving abilities.
• Fluency in both English and Arabic is mandatory.

Required Skills

• Leadership
• Planning
• Stakeholder Engagement
• Communication
• Problem-solving

Work Environment

This is a contract position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience and offers the opportunity to contribute to one of Asia's significant sporting events.

About the Role

Mantis is seeking a dedicated People & Culture Manager, specifically a Saudi National, to join the team at Basiqat Resort by Mantis in Riyadh, Saudi Arabia. This role is responsible for shaping and nurturing the team experience, focusing on a culture of purpose, connection, and care. The position requires an individual adept at building foundational people practices, recognizing that exceptional guest experiences stem from empowered teams. The People & Culture Manager will collaborate closely with the General Manager and leadership team to implement the Mantis ethos through human-centered practices, adapted for a remote mountain resort environment.

Mantis Collection is a conservation-focused hotel brand offering eco-lodges and curated eco-escapes in remote locations. Since 2000, Mantis has provided sustainable travel experiences. As part of Accor, Mantis operates in over 110 countries.

Key Responsibilities

• Implement the Mantis philosophy throughout the employee lifecycle.
• Foster a strong sense of belonging within a remote resort setting.
• Promote a culture of respect, curiosity, and sustainability.
• Collaborate with leadership to cultivate a positive, purpose-driven workplace.
• Manage end-to-end recruitment for a diverse resort team.
• Develop talent pipelines suitable for remote destination operations.
• Deliver onboarding experiences that connect employees to the resort's narrative and environment.
• Liaise with regional talent teams to attract suitable candidates.
• Design and deliver learning experiences to enhance confidence, capability, and craft.
• Support leaders in coaching, feedback, and team development initiatives.
• Encourage continuous learning aligned with service excellence and sustainability.
• Ensure efficient HR operations, compliance, and employee documentation according to KSA labor laws.
• Manage employee relations with fairness, empathy, and consistency.
• Partner with Finance and leadership on workforce planning and reporting.
• Develop initiatives to support wellbeing, engagement, and connection in a remote environment.
• Strengthen team culture through meaningful interactions and communication.
• Contribute to creating a workplace where employees are motivated to stay and grow.

Qualifications and Requirements

• 5-10 years of experience in People & Culture or HR.
• Essential experience within hospitality, resorts, or lifestyle-led destinations.
• Experience in remote or resort environments is strongly preferred.
• A solid understanding of Saudi Labour Law or GCC HR frameworks is required.
• Background in pre-opening or high-growth environments is advantageous.
• A naturally collaborative, grounded, and people-centered approach is necessary.
• Crucial ability to build trust and influence across diverse teams.
• Comfort working in evolving, fast-paced environments is expected.
• A degree in HR, Hospitality, or Business is required; CIPD or equivalent is a plus.

Required Skills

• People & Culture / HR expertise
• Hospitality industry knowledge
• Resort operations understanding
• Experience with lifestyle-led destinations
• Familiarity with remote or resort environments
• Proficiency in Saudi Labour Law
• Knowledge of GCC HR frameworks
• Experience in pre-opening environments
• Experience in high-growth environments
• Skills in building trust
• Ability to influence diverse teams
• Adaptability to evolving, fast-paced environments
• Proficiency in employee journey management
• Recruitment and selection skills
• Talent pipeline development
• Onboarding process design and implementation
• Learning experience design
• Coaching and mentoring abilities
• Effective feedback delivery
• Team development strategies
• HR operations management
• Employee relations management
• Workforce planning and analysis
• Wellbeing initiative development
• Engagement initiative design
• Strong communication skills

Work Environment and Company Culture

This is a full-time position based in Riyadh, Saudi Arabia. Joining Mantis means becoming part of a brand committed to conservation and community engagement. The role offers opportunities for progression within a global network of brands. Employees benefit from learning opportunities designed to broaden skillsets and foster development. The culture encourages individuality and collaboration among bright minds in an innovative environment.

About the Role

Riyadh Air (RX), headquartered in Riyadh, is establishing itself as a new national airline with a vision to shape the future of air travel and position Saudi Arabia as a global aviation and trade hub. As a digitally native airline connecting the Kingdom to over 100 destinations, Riyadh Air is seeking an experienced Onboarding Manager to develop and implement a market-leading onboarding experience.

In this role, you will be the primary authority on onboarding processes across the organization. Your responsibility will be to guide every new hire through a structured journey, from offer acceptance to their seamless integration into the airline. This involves ensuring all processes, system interactions, and human touchpoints are executed with precision, compliance, and a focus on delivering a positive and welcoming experience that reflects company values.

Key Responsibilities

• Architect and manage a market-leading onboarding experience for all new hires.
• Guide new hires through a comprehensive journey from offer acceptance to full integration and empowerment.
• Serve as the authoritative voice on onboarding processes and best practices across the organization.
• Ensure all onboarding processes, system interactions, and human touchpoints are delivered with precision, compliance, and genuine warmth.
• Manage and mentor the wider Onboarding team to ensure consistent delivery of high-quality induction experiences.
• Develop and continuously improve the onboarding journey based on feedback and performance metrics.
• Monitor and measure onboarding effectiveness using KPIs, feedback surveys, and performance metrics.
• Forge meaningful partnerships with a wide variety of stakeholders to champion thoughtful leadership.
• Address complexity, escalations, and competing priorities within the onboarding function.

Qualifications and Requirements

• Degree qualified.
• Minimum of 7 years of experience in HR, with a strong focus on onboarding, talent acquisition, or employee experience.
• At least 2 years of team management experience.
• A track record of leading onboarding operations at scale within a complex, fast-moving organization.

Required Skills

• Proficiency in HRIS systems and onboarding tools.
• Solid understanding of HR best practices, labour legislation, data management, and compliance requirements.
• Demonstrated team management capabilities.
• Experience in leading onboarding operations.
• Strong leadership skills.
• Expertise in creating engaging employee experiences.

Work Environment and Details

This role is based in Riyadh, Saudi Arabia, within the Riyadh Region. The position is full-time. The company requires a candidate with over 10 years of overall experience, building upon the specified HR experience. This is an opportunity to contribute to the development of a new airline and its employee integration processes.

About the Role

The Diacare Center, a prominent medical facility located in Riyadh, Saudi Arabia, is seeking a dynamic Saudi national to assume the position of Medical Center Director. The incumbent of this vital role will be responsible for leading and overseeing all operational, administrative, and strategic functions of the center, ensuring its continued success and growth in the healthcare sector. This leadership role is based in the Granada district of Riyadh and requires a full-time commitment.

Key Tasks and Responsibilities

• Lead and manage the overall operations of the medical center, ensuring efficient and organized service delivery.
• Ensure strict compliance with all relevant healthcare regulations and quality standards applicable in the Kingdom of Saudi Arabia.
• Drive business growth initiatives and foster a culture of operational excellence throughout the center.
• Manage budgets, monitor financial performance, and optimize operational efficiency to achieve organizational goals.
• Continuously work on improving patient experience and enhancing the quality of services provided.
• Lead and inspire multidisciplinary teams, promoting a collaborative and supportive work environment.
• Support organizational development and implement continuous improvement strategies.

Qualifications and Requirements

• The applicant must be a Saudi national.
• Hold a Bachelor's degree in Healthcare Management, Business Administration, or a closely related field.
• A Master's degree in a relevant specialization is preferred.
• Possess at least 5 years of progressive leadership experience in hospitals or medical centers.
• Demonstrate strong leadership capabilities, with excellent communication and strategic planning skills.
• Possess excellent knowledge of Saudi Arabia's healthcare regulations and quality standards.

Core Skills

• Leadership and team management.
• Effective communication.
• Strategic planning and execution.
• Deep understanding of Saudi Arabian healthcare regulations.
• Commitment to maintaining high-quality standards.

Additional Information

This full-time role is located at the Diacare Center in the Granada district of Riyadh, Saudi Arabia. The role requires 5-10 years of experience.

Interested candidates are requested to send their CV via WhatsApp to the number: 05********.

About the Role

CHANEL continues its pursuit of excellence in a demanding and constantly evolving work environment. Etoile Group is looking for a specialized and experienced Boutique Manager to manage the CHANEL boutique in Riyadh, Saudi Arabia. As an ambassador for the brand and a guarantor of excellence, you will be responsible for driving business growth, leading the team, fostering customer loyalty, ensuring compliance with the brand's business strategy, and enhancing the brand's image.

Key Tasks and Responsibilities

• Manage the boutique team, including recruitment, leadership, training, and performance evaluation.
• Oversee the organization and efficiency of the team, monitor individual and collective goals, encourage teamwork, and promote knowledge and experience sharing.
• Lead and coordinate all boutique activities in line with the brand's strategy and objectives.
• Ensure a clear understanding and effective implementation of the business strategy within the boutique.
• Control, monitor, share, and report on business and financial performance indicators and budget related to boutique performance.
• Develop and coordinate sales efforts to achieve business objectives in line with the budget and defined business plans.
• Analyze sales data to identify best-selling and worst-selling products, and implement appropriate corrective actions.
• Ensure consistency of the product assortment within the boutique.
• Purchase new collections for the boutique in accordance with brand guidelines and the allocated budget (OTB).
• Take full responsibility for the customer experience, ensuring excellence in customer service in line with brand standards and creating a unique experience for each customer.
• Support the sales team on the shop floor.
• Strongly encourage teams to manage, utilize, and develop the customer database.
• Ensure the retail space is maintained in excellent condition and strict adherence to Visual Merchandising guidelines.
• Effectively manage inventory and implement control procedures to forecast and minimize discrepancies.
• Ensure proper implementation of the boutique charter and all boutique procedures, including cash handling, inventory management, staff affairs, and security.
• Represent the boutique internally and externally, participating in promotional activities and internal projects.

Qualifications and Requirements

• Postgraduate degree required.
• A minimum of 4 years of boutique management experience is essential.
• Strong knowledge of the luxury goods industry with a fashion sense that aligns with the CHANEL brand.
• A genuine passion for fashion, including design, materials, and fabrics.
• Excellent interpersonal, communication, and organizational skills.
• A strong analytical approach is crucial for success in this role.

Required Skills

• Team Management
• Business Development
• Customer Loyalty
• Sales Strategy
• Financial Reporting
• Budget Management
• Sales Analysis
• Purchasing
• Product Assortment
• Customer Experience
• Customer Service Excellence
• Customer Database Management
• Visual Merchandising
• Inventory Management
• Boutique Operations
• Interpersonal Skills
• Communication Skills
• Organizational Skills
• Analytical Approach

Work Environment and Location

This position is for a CHANEL Boutique Manager at Etoile Group in Riyadh, Saudi Arabia. This is a full-time role.

About the Role

Brains Valley Company is seeking an Information Technology Manager to join its team in Riyadh, Saudi Arabia. This full-time position is responsible for leading IT projects and operations, ensuring alignment with modern technological advancements and client needs within the Saudi market. The role requires a strong background in managing government IT projects, alongside experience in sales, business development, and client relationship management. This opportunity involves contributing to client digital transformation initiatives and developing high-performing technical teams.

Key Responsibilities

• Lead and manage all IT projects and daily operations to ensure efficient and effective service delivery.
• Develop and maintain strong, collaborative relationships with clients across government and private sectors.
• Identify new business opportunities and actively support sales activities to drive company growth.
• Oversee the entire project execution lifecycle, ensuring adherence to quality standards, compliance requirements, and timely delivery.
• Manage, mentor, and develop technical teams, fostering a culture of high performance and continuous improvement.
• Stay informed about emerging technologies, modern software solutions, digital transformation trends, and Artificial Intelligence (AI) systems.

Qualifications and Requirements

• Proven experience in managing and successfully delivering government IT projects specifically within the Saudi Arabian market.
• Previous experience working with leading companies in the same industry is highly preferred.
• Demonstrated experience in sales, business development, and effective client relationship management.
• Solid understanding of the Saudi government procurement environment and the complete project lifecycle.
• Experience with the Etimad Platform is highly preferred.
• A Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field is required.

Required Skills

• Exceptional communication, presentation, and interpersonal skills.
• Strong leadership capabilities, with a proven ability to manage, motivate, and develop technical teams.
• Comprehensive knowledge of modern software solutions, digital transformation technologies, and Artificial Intelligence (AI) systems.
• Proficiency in managing and delivering government IT projects.
• Expertise in sales and business development strategies.
• Skilled in client relationship management.

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. Relevant certifications and advanced qualifications will be considered an advantage.

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This full-time management position is responsible for overseeing daily restaurant operations, ensuring guest satisfaction, and contributing to a positive work environment. The role involves direct supervision of restaurant and bar areas, and potentially room service, to support the Food and Beverage department's overall success.

The ideal candidate will focus on driving guest and employee satisfaction, identifying training needs, and implementing strategies to achieve departmental objectives. This opportunity is within W Hotels, a globally recognized luxury hospitality brand, located in Riyadh's Financial District.

Key Responsibilities

• Assist in the daily supervision of restaurant operations, including Restaurants/Bars and Room Service.
• Support menu planning and ensure adherence to sanitation standards.
• Provide on-the-floor assistance to servers and hosts during peak meal periods.
• Strive for continuous improvement in guest and employee satisfaction.
• Identify training needs and implement plans to achieve departmental objectives.
• Handle employee questions and concerns, monitoring their performance to ensure expectations are met.
• Provide constructive feedback to employees based on observation of service behaviors.
• Assist in supervising daily shift operations and oversee restaurant areas in the absence of senior management.
• Participate in department meetings, communicating a clear and consistent message regarding departmental goals.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service levels to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in compliance with local laws.
• Manage operations to achieve or exceed budgeted goals.
• Perform duties of restaurant employees and related departments as needed.
• Open and close restaurant shifts.
• Interact with guests to obtain feedback on product quality and service levels.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when necessary.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize all available on-the-job training tools for employees.
• Communicate performance expectations in accordance with job descriptions for each position.
• Coach and counsel employees regarding their performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to choose the best solution and solve problems effectively.
• Recognize good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• OR a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Operations
• Culinary Knowledge
• Menu Planning
• Sanitation Standards
• Guest Satisfaction
• Employee Satisfaction
• Training and Development
• Supervision and Leadership
• Operations Management
• Customer Service Excellence
• Problem-Solving
• Human Resources Management

Work Environment and Location

This is a full-time management position located in the Financial District of Riyadh, Saudi Arabia. The role operates within the Food and Beverage & Culinary category.

Marriott International is an equal opportunity employer committed to diversity and inclusion.

About the Role

King Salman International Airport is seeking a Manager - Operational Readiness (ORAT) Planning to ensure the successful operationalization of new airport facilities and systems. This role is responsible for defining standards, assessing readiness, and orchestrating trials and training for a smooth operational launch, in alignment with regulatory and safety requirements.

Key Responsibilities

• Define comprehensive ORAT standards and operational requirements, developing stakeholder engagement strategies aligned with industry best practices and regulatory benchmarks.
• Conduct risk assessments, identify system requirements, and establish compliance frameworks for operational alignment across all airport functions.
• Design and deliver structured training programs to address skill gaps and ensure personnel are equipped to manage new operational processes.
• Execute facility-specific and full-scale operational trials to assess system functionality, performance metrics, and overall operational readiness.
• Track Key Performance Indicators (KPIs), evaluate ORAT implementation effectiveness, and refine processes post-opening for sustained operational efficiency.
• Ensure all operational activities align with aviation licensing standards, safety regulations, and risk mitigation frameworks.
• Establish stakeholder collaboration mechanisms, oversee occupancy planning, and set up control centers for issue resolution during the transition phase.

Qualifications and Requirements

• A Bachelor's Degree in Aerospace Engineering, Aviation Management, or an equivalent field is mandatory.
• A Master's Degree in Airport Operations, Aviation Management, or an equivalent field is preferred.
• A minimum of 5 years of experience in a similar role or equivalent is required.
• Proven experience in Operational Readiness (ORAT) is essential.

Required Skills

• Operational Readiness Planning and Execution

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, at King Salman International Airport.

About the Role

AeroProfessional Limited is recruiting a Senior Officer Logistics for its client, Riyadh Air. Riyadh Air is a new national carrier headquartered in Riyadh, Kingdom of Saudi Arabia, focused on developing world-class aviation operations and supply chain capabilities to support its expanding fleet and operational needs.

In this role, you will be essential in ensuring the effective planning, coordination, and execution of logistics activities. This position is critical for supporting maintenance operations, managing Aircraft on Ground (AOG) events, and contributing to strategic operational initiatives, all while adhering to aviation and trade regulations.

Key Responsibilities

• Ensure the effective planning, coordination, and execution of logistics activities.
• Support maintenance operations through efficient logistics management.
• Manage logistics for Aircraft on Ground (AOG) events to minimize downtime.
• Contribute to strategic operational initiatives through logistical support.
• Maintain compliance with all relevant aviation and trade regulations.

Qualifications and Requirements

• Ability to obtain the right to live and work in Saudi Arabia.
• A Bachelor's degree in Logistics, Supply Chain, Aviation Management, or a related field.
• A minimum of 4 years of logistics experience specifically within the aviation or aerospace industry.
• Demonstrated experience in international shipping and customs procedures.

Required Skills

• Proficiency in logistics tracking systems.
• Experience with Enterprise Resource Planning (ERP) tools.
• Familiarity with AMOS software.
• Strong command of Microsoft Office Suite.
• In-depth knowledge of IATA Dangerous Goods Regulations (DGR).
• Understanding of GACA import/export regulations.
• Expertise in aviation customs compliance.
• Skills in international shipping.
• Proficiency in customs procedures.

Additional Information

This is a permanent, full-time position based in Riyadh, Saudi Arabia. The role offers a comprehensive benefits package, including a housing allowance, travel allowance, staff travel benefits, children's education allowance, and relocation support.

Opportunities for career progression are available within the organization. The application process involves submitting a CV and documents to AeroProfessional, followed by a telephone interview. Approved candidates will then apply on the client's portal, proceeding through online interviews and potentially a third face-to-face interview.

Job Reference: JOB-2083

About the Role

Qatar Airways is seeking a Cargo Freighter Operations Officer to join its Cargo Operations team in Riyadh, Kingdom of Saudi Arabia. This full-time position is crucial for ensuring the smooth and efficient operation of freighter services within the region.

Key Responsibilities

• Ensure the smooth and efficient execution of all cargo operational functions related to freighter operations.
• Oversee the safe and compliant building of all Unit Load Devices (ULDs), ensuring Ground Handling Agents (GHAs) adhere to Qatar Airways standards, with personal oversight of all freighter pallets on freighter flights.
• Facilitate effective communication between the Sales department and GHAs, ensuring accurate booking priorities, clear Freighter Bill of Lading (FBL) instructions, correct handling of special cargo, and timely pre-alerts.
• Prioritize the commercial maximization of flight loads and ensure no unnecessary mix loading is sent to the hub.
• Understand the operational interface with the hub and proactively resolve potential issues before flight departure.
• Direct staff and GHAs to achieve high service standards and optimize space and payload utilization through effective coordination.
• Maintain freighter on-time performance and ensure ground operations do not cause delays.
• Implement, establish, and monitor Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) with GHAs in the region to ensure smooth cargo operations.
• Minimize discrepancies and non-conformances to reduce claims and penalties, thereby improving customer satisfaction and reducing carrier liability.
• Supervise overall cargo operations activities related to passenger flights operating at the station.
• Ensure compliance with all relevant safety, security, quality, and environmental management policies, procedures, and controls.

Qualifications and Requirements

• A Bachelor's Degree or equivalent qualification.
• A minimum of 3 years of experience in the airline or airfreight industry.
• Demonstrated knowledge of air cargo operations.
• Familiarity with regulations concerning dangerous goods, live animals, and perishable cargo.
• A very good command of both written and spoken English.

Required Skills

• Cargo Operations
• Dangerous Goods handling
• Live Animal Regulations
• Perishable Cargo handling
• IATA Regulations
• Safety Management
• Security Management
• Quality Management
• Environmental Management

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in the airline or airfreight industry, with a strong understanding of air cargo operations and relevant regulations.

About the Role

Burjline Builders is seeking a General Manager to lead a marketing agency based in Riyadh, Saudi Arabia. This role requires a strategic leader with a strong background in the marketing or advertising industry, possessing significant business acumen and a proven record of driving growth and operational excellence. The General Manager will oversee the agency's operations, including strategic planning, financial management, team leadership, and client satisfaction, blending creative industry knowledge with commercial skills to ensure sustained success and profitability.

Key Responsibilities

• Develop and implement the agency's long-term strategic vision, business plans, and operational goals to drive sustainable growth.
• Assume full Profit & Loss (P&L) responsibility, overseeing budgeting, financial forecasting, and resource allocation to maximize profitability and ensure financial health.
• Lead and mentor a multidisciplinary team, fostering a collaborative, innovative, and high-performance work culture.
• Direct all day-to-day operations, ensuring seamless project delivery, exceptional quality of work, and optimal resource utilization.
• Drive business development initiatives by identifying new market opportunities, cultivating key client relationships, and leading high-level pitches.
• Serve as the senior point of contact for major clients, ensuring their needs are met and their expectations are exceeded to build lasting partnerships.
• Analyze market trends, competitor activities, and industry developments to keep the agency at the forefront of innovation and maintain a competitive edge.
• Establish and monitor key performance indicators (KPIs) across all departments to measure success and drive continuous improvement.

Qualifications and Requirements

• Proven experience in a senior leadership position, such as General Manager, Managing Director, or Head of Operations, within a marketing, creative, or advertising agency.
• A Bachelor's degree in Business Administration, Marketing, or a related discipline.
• Demonstrable success in driving business growth, acquiring new clients, and managing a profitable P&L.
• Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and manage a diverse team.
• Strong strategic thinking and problem-solving capabilities, with a deep understanding of the marketing and advertising landscape.
• Excellent financial literacy and commercial acumen.
• Experience working within the Saudi Arabian or wider GCC market is highly desirable.

Required Skills

• Strategic Planning
• Financial Management
• Team Leadership
• Client Satisfaction
• Business Acumen
• Business Development
• Market Trend Analysis
• Key Performance Indicators (KPIs)
• Leadership
• Communication
• Interpersonal Skills
• Problem-Solving
• Financial Literacy

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience. A competitive salary and comprehensive benefits package will be offered to the successful candidate, commensurate with their skills and experience.