Telephone Communication Clerk Jobs in Riyadh

More than 23 Telephone Communication Clerk Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Category
Contract Type
Nationality

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Administrative Assistant

Administrative Assistant

Bunyan Grand Company

SR 4,000 - 5,500 / Month dotFull-time
DATA ENTRY

DATA ENTRY

📣 Job AdNew

Alfanar

Full-time

About the Role

Alfanar is looking for a Data Entry Specialist to support the Planning team at its Riyadh headquarters. This full-time role is suitable for individuals with 0-1 years of experience seeking to contribute to a leading Saudi company with an international presence in electrical manufacturing, energy solutions, and digital services. The successful candidate will play a key role in maintaining the accuracy of project planning records and supporting the effective execution of projects.

Job Responsibilities

  • Update project schedules in Primavera P6 based on approved work progress data from the site, ensuring the data accurately reflects actual site conditions.
  • Enter activity percentages, actual dates, and progress information as directed by the Project Management Office (PMO) team.
  • Collect daily and weekly progress data from site teams and follow up with construction teams to obtain updated activity sheets and progress inputs.
  • Maintain updated records of all site activities.
  • Support the planning team in preparing look-ahead schedules, progress summaries, and key planning reports.
  • Export schedules, bar charts, and diagrams from Primavera P6 for management and reporting purposes.
  • Ensure the accuracy and timeliness of data entry in Primavera P6 and maintain organized planning files and backups in shared folders.
  • Collaborate effectively with teams to achieve business objectives and ensure open communication with colleagues and managers, demonstrating responsiveness to directions and feedback.
  • Execute planned activities to meet operational and development objectives according to delivery schedules, utilizing resources efficiently to achieve goals within cost and time constraints.
  • Address and resolve any related issues that arise during project execution, escalating complex operational issues as needed.
  • Adhere to quality requirements and specifications for relevant products, processes, or activities.
  • Implement and comply with all specified policies, procedures, work instructions, and safety regulations.

Required Qualifications

  • Bachelor's degree in Business Administration.
  • Experience: 0-1 years (Fresh Graduate).

Key Skills

  • Proficiency in Primavera P6.
  • Strong communication skills.
  • Excellent organizational skills.
  • Ability to maintain confidentiality.

Additional Information

The work location is in Riyadh, Saudi Arabia. This role is full-time and requires 0-1 years of experience.

breifcase0-1 years

locationRiyadh

about 12 hours ago
Administrative Assistant

Administrative Assistant

Narrative Paper Trading Company

SR 500 - 1,000 / Month dotSeasonal

Job Opportunity | Administrative Assistant (Part-time) We are looking for a Administrative Assistant to join our team at "Rawaya Warka Trading Foundation" working in the field of e-commerce.📍 Work Location: Riyadh – Al-Awali District

Nature of Work

Part-time for 5 hours daily with flexibility.

  • The nature of work is flexible, and some days may not require being present in the office, with the possibility of completing some tasks remotely.
  • There may be some simple tasks outside of working hours if needed.

Job Responsibilities

Responsibilities are varied and may include:

  • Sales and customer service.
  • Receiving inquiries and following up via the designated work device.
  • Searching for potential clients and communicating with them.
  • Following up on some operational and administrative tasks as needed.
  • Working towards achieving monthly targets and goals.

Requirements

  • Strong communication skills and eloquence in speaking.
  • Good persuasion techniques and the ability to deal with clients.
  • Ability to work under pressure and adapt to various tasks.
  • A passionate, serious person who loves to learn and grow with the work.
  • The ability to commute to the workplace in Riyadh – Al-Awali.

Job Benefits

  • A dedicated work device for receiving inquiries and following up on tasks.
  • Additional bonus on sales whether from selling products or services of the foundation.
  • Working in a startup organization that offers opportunities to learn, develop, and create real successes with the team.

Work Period: To be determined based on the nature of work and may be *morning or evening

breifcase0-1 years

locationRiyadh

Remote Job
11 days ago
Data Entry Agent

Data Entry Agent

Island Melody Car Rental

SR 2,000 - 2,500 / Month dotFull-time

Job Title: Insurance Claims Officer and Data Entry

We are looking for an Insurance Claims Officer and Data Entry who possesses high accuracy, organizational skills, and continuous follow-up ability, to contribute to the efficient and professional management of claims, files, and administrative and financial transactions.

Tasks and Responsibilities:

  • Follow up on insurance claims with insurance companies until claims are closed and dues are received.
  • Review financial claims and ensure the completeness of the required documents and paperwork.
  • Continuously and accurately enter and update data in the approved systems.
  • Create, organize, and update the Excel files related to claims, transactions, and reports professionally.
  • Update all data and transactions promptly and ensure their accuracy and safety.
  • Prepare periodic reports and necessary statistics for management.
  • Organize and archive files and documents electronically and physically according to a clear and easy-to-refer system.
  • Follow up on administrative and financial transactions and ensure their completion within specified deadlines.
  • Interact with government platforms and complete related transactions.
  • Use the Najiz platform and follow up on related requests, procedures, and cases.
  • Coordinate with insurance companies, government entities, and relevant parties to ensure quick completion.
  • Maintain the confidentiality of data, information, and files related to the company.

Requirements:

  • Previous experience in insurance claims or administrative work and data entry.
  • Proficient in using Microsoft Office programs, especially Excel at an advanced level.
  • Ability to create tables and reports, organize data, and analyze it.
  • Good knowledge of Saudi government platforms.
  • Practical knowledge and experience with the Najiz platform.
  • High skills in organization, archiving, and file management.
  • Accuracy, commitment, and ability to take responsibility.
  • Strong communication and follow-up skills and efficiency in completing tasks.

Required Attributes:

  • Very organized and detail-oriented.
  • Quick learner and good at handling situations.
  • Possesses continuous follow-up skills and does not neglect any transaction.
  • Able to prioritize and work under pressure.
  • Possesses initiative and high professionalism in performing tasks.

breifcase2-5 years

locationAl Khaleej, Riyadh

13 days ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. The Telephone Operator serves as the primary point of contact for guests, managing their communication needs efficiently and professionally to ensure a positive guest experience.

W Hotels is committed to igniting curiosity and expanding horizons for guests. Operating under the "Whatever/Whenever" service culture and as part of Marriott International, the role offers an opportunity within a global organization that values innovation and a commitment to redefining luxury.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns promptly and courteously.
  • Operate the telephone switchboard station to manage incoming and outgoing calls.
  • Process guest requests, including wake-up calls, screening calls, setting up "do not disturb" statuses, call forwarding, conference calls, TDD relay calls, and handling calls from non-registered guests.
  • Advise guests of any messages received.
  • Monitor busy or unanswered lines, check back with callers on hold to provide status updates, and offer to take messages.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate and deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests experiencing technical difficulties to the internet provider's customer support line.
  • Test communications equipment regularly to ensure proper functionality.
  • Respond to special requests from guests with unique needs.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed.
  • Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities and thank guests with genuine appreciation.
  • Speak with others using clear and professional language and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Strong communication skills, both verbal and written.
  • Excellent customer service and guest relations abilities.
  • Proficiency in telephone operations and handling multiple lines.
  • Effective problem-solving and conflict resolution skills.
  • Competency in computer operations and using relevant systems.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion. They welcome all and provide access to opportunity, fostering an environment where unique backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

about 13 hours ago
Internal Communications & Events Specialist

Internal Communications & Events Specialist

📣 Job AdNew

Tamara

Full-time

About the Role

Tamara, Saudi Arabia's first FinTech unicorn, is seeking an Internal Communications & Events Specialist to join its team in Riyadh. The company's mission is to empower individuals through a customer-centric financial super app. Tamara is a rapidly growing organization with over 1,000 employees from 50 nationalities, serving customers across Saudi Arabia, the UAE, and the GCC. This role is designed for a proactive individual with a flair for storytelling and a hands-on approach to execution.

The Internal Communications & Events Specialist will act as a Culture Champion, ensuring all team members feel connected to Tamara's mission, regardless of their location or time zone. This position involves informing employees and organizing engaging events to foster community and connection.

Key Responsibilities

  • Develop compelling internal narratives by infusing employee communications with a storytelling approach to ensure messages are memorable and resonant.
  • Plan and execute internal events, including All-Hands meetings and team-building activities, to foster a strong sense of community.
  • Serve as the primary on-site coordinator for event execution in Riyadh.
  • Identify process gaps within internal communications and event management, analyzing and proposing improvements in collaboration with stakeholders.
  • Support the maintenance and content refresh of internal digital portals, ensuring they are user-friendly and reflect Tamara's "Simplicity" pillar through engaging content such as polls, infographics, and videos.
  • Lead employee spotlight initiatives to highlight individual stories and contribute to Tamara's internal talent brand.
  • Collaborate effectively with various stakeholders, including the People & Culture team, Executive Leadership, the CEO Office, and cross-functional teams like Finance and Design.

Qualifications and Requirements

  • A Bachelor's degree in Marketing, Design, Visual Communications, Business, or a related field.
  • 2-4 years of relevant experience in communications, events, or marketing, with a desire for increased ownership.
  • Fluency in reading, writing, and conversing in both Arabic and English.
  • Proven experience in event planning, with the ability to remain calm and take initiative in resolving challenges.

Required Skills

  • Human-Centric Storytelling: Ability to transform technical updates into engaging narratives that connect with employees on a personal level.
  • Topic Expertise & Self-Starter: Capable of independently researching complex topics and becoming a go-to resource.
  • Visual Storytelling: Proficiency in creating short-form video content and capturing/directing events for compelling visual stories.
  • Strategic Thinking: Understanding the strategic purpose of communications and their contribution to overall company success.
  • Organization and Execution: Demonstrated ability to translate creative concepts into structured and actionable deliverables.
  • Internal Communications: Experience in developing and executing internal communication strategies.
  • Events Planning: Expertise in conceptualizing, organizing, and managing internal events.
  • Content Creation: Skill in developing various forms of content for internal audiences.
  • Digital Hub Management: Experience in managing and enhancing internal digital platforms.
  • Stakeholder Management: Ability to build and maintain strong relationships with diverse stakeholders.
  • Organization: Strong organizational and project management skills.
  • Creativity: Innovative and imaginative approach to communication and event design.
  • Ownership: Proactive and self-motivated with a drive to take initiative and improve processes.
  • Insatiable Curiosity: A genuine interest in fintech and a continuous desire to explore new engagement methods.
  • Resilience & Humility: Ability to navigate a fast-paced scale-up environment with a confident yet open-minded approach to learning and collaboration.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a proactive individual who can contribute to a dynamic and growing organization.

breifcase2-5 years

locationRiyadh

about 12 hours ago
Public Relations Officer

Public Relations Officer

📣 Job AdNew

Saudi Services For Electro Mechanic Works Co. SSEM

Full-time

About the Public Relations Officer Role

Saudi Services For Electro Mechanic Works Co. (SSEM) is seeking a dedicated Public Relations Officer (PRO) to join its team in Riyadh, Saudi Arabia. This role is essential for managing government-related transactions, ensuring effective communication with public authorities, and facilitating interactions between the company and external entities. The PRO will contribute to maintaining positive relationships with government bodies and ensuring procedural compliance.

Key Responsibilities and Duties

  • Manage and oversee all government-related transactions and administrative processes.
  • Coordinate effectively with various public authorities and government ministries on behalf of SSEM.
  • Facilitate clear and consistent communication between SSEM and external entities, including government bodies and clients.
  • Follow up with clients to ensure timely collection of payments and outstanding invoices.
  • Liaise with the finance and accounts teams regarding payment collections and outstanding balances.
  • Maintain accurate and up-to-date records of all payment transactions and collections.
  • Coordinate with utility authorities, including the National Water Company (NWC) and Saudi Electricity Company (SEC), for necessary services and follow-ups.
  • Capture high-quality images of employees during company events and occasions.
  • Organize and conduct photoshoots for individual portraits, team photos, and corporate headshots.
  • Take professional photographs of employees for official use, such as ID cards and company profiles.
  • Perform basic editing on photographs to ensure they meet quality standards for official use.

Qualifications and Requirements

  • Must be a Saudi national.

Required Skills and Competencies

  • Proficiency in public relations and government liaison.
  • Strong skills in financial follow-up and client payment collection.
  • Effective coordination abilities with government authorities and utility companies.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong record-keeping capabilities.
  • Competence in photography and basic photo editing.

Work Context and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. Salary is not disclosed.

breifcase0-1 years

locationRiyadh

4 days ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is an opportunity for individuals with 0-1 years of experience to enter the hospitality industry. The Telephone Operator will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns with efficiency and courtesy.
  • Operate the telephone switchboard station to manage incoming and outgoing calls.
  • Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Advise guests of any messages received promptly and accurately.
  • Monitor busy or unanswered lines, check back with callers on hold to provide status updates, and offer to take messages.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate and deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests experiencing technical difficulties to the provider's customer support line.
  • Test communications equipment regularly to ensure it is functioning properly.
  • Respond to special requests from guests with unique needs, ensuring their satisfaction.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed to assist guests.
  • Follow all company policies and procedures diligently.
  • Report accidents, injuries, and unsafe work conditions to the manager immediately.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information.
  • Protect company assets by adhering to security protocols.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities, ensuring their needs are met with respect and care.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
  • Comply with quality assurance expectations and standards to maintain high service levels.
  • Stand, sit, or walk for an extended period of time as required by the role.
  • Enter and locate information using computers and/or POS systems accurately.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Exceptional communication skills, both verbal and written.

Work Environment and Additional Information

This is a full-time, non-management position located in the Financial District, Riyadh, Saudi Arabia. The role is not remote. The Job Number for this position is 26071723. W Hotels is part of Marriott International, an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated. The mission of W Hotels is to encourage curiosity and expand horizons, offering a place to experience life and reinvent the norms of luxury. The service culture emphasizes that anything can be done at any time, turning guest passions into reality.

breifcase0-1 years

locationRiyadh

about 13 hours ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

The role involves managing all incoming and outgoing calls, processing guest requests, and providing information and assistance. You will play a crucial part in maintaining the smooth operation of guest services by effectively handling communications and resolving guest inquiries.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns.
  • Operate the telephone switchboard station to manage incoming and outgoing calls.
  • Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Advise guests of any messages received.
  • Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate and deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests with technical problems to the provider's customer support line.
  • Test communications equipment regularly to ensure it is functioning properly.
  • Respond to special requests from guests with unique needs.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed.
  • Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities and thank guests with genuine appreciation.
  • Speak with others using clear and professional language and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • Experience: 0-1 year.

Required Skills

  • Strong communication skills are essential for interacting with guests and colleagues.

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role is not remote. W Hotels, part of Marriott International, is committed to being an equal opportunity employer, valuing diverse backgrounds and fostering an environment of non-discrimination based on any protected status, including disability and veteran status.

breifcase0-1 years

locationRiyadh

about 13 hours ago