Waiter Jobs in Riyadh

About the Role

W Hotels is seeking an F&B Service Expert to join their team in Riyadh, Saudi Arabia. This role is focused on creating memorable guest experiences that extend beyond the dining transaction. As an F&B Service Expert, you will deliver exceptional service and take initiative to provide guest-focused services. Your contributions will ensure seamless guest interactions, from table settings and kitchen coordination to guest engagement and maintaining work areas.

At W Hotels, we aim to awaken curiosity and expand worlds, offering a vibrant space to enjoy life. Our mission is to open doors and minds, inspired by new faces and experiences. We are known for reinventing luxury standards globally with a harmonious and ready-for-anything spirit. The Whatever/Whenever service is our culture, a philosophy that brings guest passions to life. If you are original, innovative, and forward-thinking, you are welcome at W Hotels. Joining W Hotels means becoming part of Marriott International, a place where you can do your best work, fulfill your purpose, become part of an incredible global team, and transform into your best self.

Key Responsibilities

• Create memorable and unique guest experiences that go beyond food and beverage service.
• Take initiative to offer a range of guest-oriented services.
• Coordinate with the kitchen team to ensure seamless service delivery.
• Interact with and serve guests in a professional and engaging manner.
• Maintain cleanliness and organization of work and storage areas.
• Ensure all transactions are integrated into the overall guest experience.
• Contribute to a safe and secure work environment.
• Adhere to company guidelines and procedures.
• Maintain high standards of quality in all aspects of service.
• Ensure professional presentation through uniform, personal appearance, and communication.
• Perform physical tasks such as standing, sitting, walking for extended periods, and moving around varied surfaces.
• Review and understand menu information.
• Engage in tasks that involve moving, lifting, carrying, pushing, and placing objects up to 50 pounds without assistance.
• Reach to high places, bend, squat, and perform movements that require knee bending, twisting, stretching, and stooping.
• Perform other reasonable tasks as requested to ensure guest satisfaction and hotel operations.

Qualifications and Requirements

• High school diploma or equivalent General Educational Development (GED) program certificate.
• Less than 1 year of relevant work experience.
• No supervisory experience is required.
• No specific license or certification is required.

Required Skills

• Exceptional guest service skills.
• Strong communication and interpersonal abilities.
• Ability to work effectively in a fast-paced environment.
• Proactive and initiative-taking approach to service delivery.
• Attention to detail in maintaining standards and presentation.
• Physical stamina and ability to perform demanding tasks.
• Teamwork and collaboration skills.
• Adaptability and willingness to perform various tasks.

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. The schedule is full-time.

Marriott International is committed to providing equal opportunities and fostering an inclusive environment where diversity is valued and celebrated. We are committed to not discriminating on the basis of disability, veteran status, or other legally protected characteristics.

About the Role

DELHAM is seeking a motivated and detail-oriented Junior Social Media and Customer Service Specialist to join our team in Riyadh. This role offers an opportunity for individuals with 0-2 years of experience, including fresh graduates, to develop their careers in a dynamic environment. The position involves creative content responsibilities and direct customer interaction, contributing to both the brand's online presence and customer satisfaction.

As a Junior Social Media and Customer Service Specialist, you will manage and enhance social media channels through content creation, and provide customer support across various online and offline platforms. This position is suitable for individuals eager to learn and grow within digital marketing and customer service fields.

Key Responsibilities

• Craft engaging descriptions and captions for social media content.
• Review all content, including videos, photos, and text, before publication to ensure accuracy and eliminate errors.
• Manage the online community by responding promptly to customer inquiries and orders received via WhatsApp and social media direct messages and comments.
• Handle incoming customer phone calls, providing assistance and support.
• Assist customers with tracking deliveries or orders and escalate significant issues to the senior team.
• Support the marketing team with ad-hoc copywriting tasks, contribute to brainstorming sessions, and assist with creative strategy adjustments.
• Adapt to new digital marketing tasks, project coordination, or platform management as departmental needs evolve.

Qualifications and Requirements

• A Bachelor's degree, preferably in Marketing, Business, or Communications.
• Excellent written and verbal communication skills in Arabic, utilizing a friendly local dialect, and proficient English language skills.
• An exceptional eye for detail, with a strong ability to identify spelling mistakes and a low tolerance for typos.
• Good knowledge of various social media platforms and their functionalities.
• Strong time-management skills and a polite, helpful demeanor when interacting with customers and colleagues.
• Flexibility to occasionally monitor messages during busy evenings or weekends.

Required Skills

• Copywriting and Ad-hoc Copywriting
• Content Checking and Attention to Detail
• Community Management and Customer Service
• Problem Solving
• Brainstorming and Creative Strategy
• Digital Marketing and Platform Management
• Writing and Communication
• Social Media Platforms
• Time Management
• Interpersonal Skills

Work Environment and Details

This is a full-time, on-site position located in Riyadh, Riyadh Region. The role is suitable for individuals with 0-2 years of experience, and fresh graduates are encouraged to apply.

We are looking for an experienced Sales Representative to lead and manage the daily operations of the branch and ensure the achievement of set financial and operational goals. The ideal candidate will be responsible for supervising the work team and developing their performance, developing and implementing business strategies, managing customer relationships, and monitoring key performance indicators to ensure the quality of service provided. This position requires strong leadership skills, the ability to make strategic decisions under pressure, and proven experience in managing teams and business operations.

About the Role

W Hotels is seeking a guest-focused F&B Service Expert to join its team in Riyadh, Saudi Arabia. This full-time, non-management position focuses on creating memorable dining experiences for guests. The F&B Service Expert will be responsible for ensuring guests enjoy their meals and the overall dining experience by delivering a range of services and taking initiative to meet guest needs.

W Hotels operates with a philosophy of embracing vibrant living and new experiences, driven by a trend-setting attitude and a daring spirit that redefines luxury hospitality. The "Whatever/Whenever" service philosophy guides the team in passionately serving every guest. This role offers an opportunity for individuals with a creative spirit and a passion for delivering exceptional service to contribute to the W Hotels brand.

Key Responsibilities

• Deliver a wide range of services to ensure guests enjoy their meals and the overall dining experience.
• Take initiative in anticipating and fulfilling guest needs.
• Set tables according to W Hotels' standards.
• Communicate effectively with the kitchen team regarding orders and guest preferences.
• Interact with guests in a professional and engaging manner.
• Serve food and beverages to guests.
• Maintain cleanliness of work areas and supplies.
• Ensure all transactions are handled seamlessly as part of the guest experience.
• Contribute to creating a safe workplace for all associates and guests.
• Adhere to all company policies and procedures.
• Uphold W Hotels' quality standards in all aspects of service.
• Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience is required.
• No supervisory experience is necessary for this role.
• No specific licenses or certifications are required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move over sloping, uneven, or slippery surfaces.
• Ability to read and visually verify menu information.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Guest Service
• Food and Beverage Service
• Communication
• Teamwork
• Problem-solving

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is committed to being an equal opportunity employer, valuing and celebrating the unique backgrounds of its associates and fostering an environment of inclusion and non-discrimination.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an F&B Service Expert to join their team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to begin a career in the hospitality industry. The role focuses on contributing to unique and memorable guest experiences, going beyond standard food and beverage service. As an F&B Service Expert, you will play a part in ensuring every guest interaction is positive and contributes to the service standards of W Hotels.

Role Context and Mission

W Hotels aims to offer genuine life experiences that redefine luxury. The company is committed to responding to guest needs and bringing guest passions to life through its service philosophy. W Hotels welcomes individuals who are original, creative, and forward-thinking, offering an environment where associates can perform at their best, find purpose, be part of an international team, and develop professionally.

Key Responsibilities

• Contribute to the creation of memorable guest experiences within food and beverage service.
• Demonstrate initiative in offering services to enhance guest dining experiences.
• Assist with table settings and preparations.
• Communicate effectively with kitchen staff.
• Interact with guests and provide attentive service.
• Maintain cleanliness of work areas and ensure supplies are organized.
• Ensure all guest transactions are perceived as part of a positive overall experience.
• Uphold a safe work environment.
• Adhere to company policies and procedures.
• Maintain high standards of quality in all aspects of service.
• Ensure professional uniform, personal appearance, and communication.

Qualifications and Requirements

• High school diploma or equivalent.
• Less than one year of related work experience.
• No supervisory experience required.
• No specific permits or certifications are mandatory for this role.
• Ability to remain on your feet and move for extended periods (standing, sitting, or walking).
• Ability to navigate sloped, uneven, or slippery surfaces.
• Capability to read and visually verify menu information.
• Physical ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds (* kg) without assistance, and up to 50 pounds (* kg) with assistance.
• Ability to reach for items above the head and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Exceptional customer service skills.

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

About the Role

W Hotels is seeking a dynamic F&B Service Expert to join our team in Riyadh, Saudi Arabia. Our hospitality approach focuses on creating memorable and unique guest experiences. As an F&B Service Expert, you will be instrumental in delivering a wide range of services to ensure guests thoroughly enjoy their dining experiences. This role supports our mission to encourage curiosity, expand horizons, and enable guests to experience life to the fullest.

At W Hotels, we are committed to redefining luxury norms and are recognized globally for our innovative spirit. Our service culture operates on the principle that anything can be done at any time, transforming guest passions into reality. We provide an environment where original, innovative, and forward-thinking individuals can perform at their best, act with purpose, be part of a global team, and develop professionally.

Key Responsibilities

As an F&B Service Expert at W Hotels, your responsibilities will encompass a broad range of guest-facing and operational tasks within the food and beverage department. These include:

• Taking initiative to deliver a wide range of services to ensure guests enjoy their meals and the overall dining experience.
• Setting tables to meet W Hotels' high standards.
• Communicating effectively with the kitchen team to ensure seamless service.
• Interacting with and serving guests in a professional and engaging manner.
• Maintaining cleanliness of work areas and supplies to uphold hygiene and presentation standards.
• Ensuring all transactions are handled efficiently and contribute positively to the guest experience.
• Upholding company policies and procedures to ensure a safe and efficient workplace.
• Adhering to quality standards in all aspects of service delivery.
• Maintaining a professional uniform, personal appearance, and communication style at all times.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience is required.
• No supervisory experience is necessary for this role.
• No specific licenses or certifications are currently required.

Required Skills

• Exceptional guest service skills are essential for creating memorable guest experiences.

Work Environment and Physical Demands

This is a full-time, non-management position located in Riyadh, Saudi Arabia, within the Financial District at Area 1 Al Aqeeq Street, Riyadh, 13519. The role is not remote. As an equal opportunity employer, Marriott International, including W Hotels, is dedicated to welcoming all and providing access to opportunity. We foster an environment where the unique backgrounds of our associates are valued and celebrated.

Physical demands include being on your feet and moving around for extended periods, which may involve standing, sitting, or walking over sloping, uneven, or slippery surfaces. You will need to read and visually verify information on menus. The role also requires a hands-on approach, including the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping, will also be necessary.

About the Role

W Hotels is seeking an F&B Service Expert to join its team in Riyadh, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to a brand focused on creating memorable guest experiences where food and beverages are central. As an F&B Service Expert, you will play a key role in delivering exceptional service to ensure each guest interaction contributes to a positive dining experience.

The hospitality approach at W Hotels aims to craft immersive experiences. Guest Service Experts are encouraged to take initiative in providing a range of services to enhance guest satisfaction. This role is important in maintaining W Hotels' reputation for innovative luxury and its "Whatever/Whenever" service philosophy.

Key Responsibilities

Responsibilities for this role are expected to include:

• Delivering a range of services to ensure guests enjoy their meals and the overall dining experience.
• Setting tables according to W Hotels' standards.
• Communicating effectively with the kitchen team to ensure a smooth service flow.
• Interacting with and serving guests in a professional and engaging manner.
• Maintaining the cleanliness of work areas and supplies.
• Ensuring all transactions are handled efficiently and contribute positively to the guest experience.
• Upholding W Hotels' quality standards in all service aspects.
• Maintaining a professional uniform, personal appearance, and communication style.
• Contributing to a safe workplace environment.
• Adhering to company policies and procedures.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience is required.
• No supervisory experience is necessary for this role.
• No specific licenses or certifications are required at this time.
• Ability to stand, sit, or walk for extended periods, including moving over sloping, uneven, or slippery surfaces.
• Ability to read and visually verify information on menus.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Guest Service
• Food and Beverage Service

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

W Hotels, a brand within Marriott International, is committed to being an equal opportunity employer. The company fosters an environment where diverse backgrounds are valued and celebrated, recognizing that a rich blend of culture, talent, and experiences among associates is its greatest strength.

About the Receptionist Role

Ghafari Associates is seeking a dedicated Receptionist to join our team in Riyadh, Saudi Arabia. This full-time position serves as the primary point of contact for the company, providing essential administrative support to various departments and ensuring a welcoming environment for all visitors. This role offers an opportunity to contribute to a global leader in architecture, engineering, and consulting.

Key Responsibilities

• Manage and direct calls through a multi-line phone system, screening and forwarding as appropriate.
• Greet visitors professionally and assist them with the check-in process.
• Provide administrative and clerical support to department heads.
• Assist with data entry and maintain accurate departmental records.

Required Qualifications

• High School Diploma is required.
• A minimum of two years of experience in a receptionist or administrative role is necessary.
• Proficiency in reading, writing, and speaking English is essential.

Essential Skills

• Demonstrated proficiency with Microsoft Office Suite.
• Competence in operating and managing a multi-line phone system.
• Excellent oral and written communication abilities.
• A positive and professional demeanor.
• Strong organizational and prioritization skills.

Work Location and Type

This is a full-time position located in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience.

About the Role

Sawaid Recruitment is seeking a dedicated Customer Service Executive to join our team in Riyadh, Saudi Arabia. This full-time position is key to managing and nurturing relationships with our corporate clients, ensuring high-quality service delivery, and contributing to the company's growth. The ideal candidate will be skilled in handling client inquiries, resolving issues efficiently, and proactively identifying opportunities to improve client engagement.

This role requires a professional who will serve as a primary point of contact for our corporate clients, ensuring their needs are met with accuracy and efficiency. You will play a significant part in maintaining client satisfaction and fostering long-term partnerships.

Key Responsibilities

• Manage and follow up on all customer inquiries, requests, and service-related issues to ensure timely resolution.
• Provide accurate and professional information and support to both existing and potential corporate clients.
• Coordinate effectively with various internal departments to ensure the timely delivery of services and solutions to clients.
• Monitor, document, and resolve customer concerns, ensuring appropriate follow-up actions are taken.
• Actively build and maintain strong, positive relationships with corporate clients.
• Maintain and regularly update customer records and databases with accurate and current information.
• Support sales initiatives by identifying and generating new business leads.
• Develop and maintain a thorough understanding of Sawaid Recruitment's products and services to effectively assist clients.

Qualifications and Requirements

• Bachelor's degree or an equivalent educational qualification.
• A minimum of 2 to 5 years of experience in Corporate Customer Service, Account Management, or a similar B2B customer-facing role.
• Excellent communication and interpersonal skills, enabling effective interaction with diverse stakeholders.
• Strong customer service and relationship management abilities, with a proven track record of client satisfaction.
• Ability to manage multiple tasks and priorities effectively in a dynamic environment.
• Proven ability to work collaboratively and productively with cross-functional teams.
• Strong problem-solving skills and adept stakeholder management capabilities.
• Ability to perform effectively in a fast-paced and high-pressure work environment.

Required Skills

• Customer Service
• Account Management
• Communication
• Interpersonal Skills
• Relationship Management
• Task Management
• Teamwork
• Problem-solving
• Stakeholder Management

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic environment that requires effective collaboration and performance under pressure.

About the Role

Al-Futtaim, a diversified regional business headquartered in Dubai, UAE, is seeking a Sales Assistant for its operations in Riyadh, Saudi Arabia. Established in the 1930s, the Group operates across various sectors including automotive, financial services, real estate, retail, and healthcare. The Sales Assistant plays a key role in driving sales and enhancing the customer experience within the store. This position involves executing operational tasks as directed by store management, with a focus on maintaining high standards of store cleanliness and visual presentation. The successful candidate will build strong customer relationships through energetic service and represent the store's brand values to create a welcoming and informed retail environment.

Key Responsibilities

• Maintain store standards and cleanliness to ensure an organized environment for customers.
• Project a positive first impression through an energetic attitude and adherence to the dress code.
• Greet customers upon entering the store with a welcoming demeanor.
• Provide customers with relevant product information to support their purchasing decisions.
• Deliver service in fitting rooms, follow up with customers, and maintain cash wrap cleanliness while aiming to increase sales.
• Provide efficient service at the cash wrap, offering gift cards, maintaining cleanliness, and capturing customer information.
• Thank customers as they exit the store and invite them to return.

Qualifications and Requirements

• High School Degree.
• 1-2 years of retail sales experience.
• Good verbal communication skills.
• Ability to perform some heavy lifting and stand for a minimum of 8 hours.
• Must have been an Al-Futtaim employee for at least 18 months to be considered.
• Applicants must inform their HR Business Partner in confidence of their application.

Required Skills

• Excellent customer service skills.
• Strong communication abilities.
• Ability to maintain store cleanliness and organization.
• Skill in handling sales transactions and database management.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires an energetic approach to customer service and a commitment to maintaining high operational standards. Early application is encouraged as this vacancy may be advertised externally soon.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an F&B Service Expert to join their team. This role focuses on creating memorable guest experiences through attentive service in dining settings. The F&B Service Expert will contribute to an exceptional guest visit by delivering a range of services and ensuring guest satisfaction with their meals and the overall dining atmosphere.

W Hotels operates with a spirit of innovation and a commitment to redefining luxury. As part of Marriott International, W Hotels offers a platform for associates to perform at their best and grow professionally within a global team.

Key Responsibilities

• Deliver a variety of services to ensure guests have a positive dining experience.
• Proactively serve guests and anticipate their needs.
• Prepare the dining area for service, including setting tables.
• Communicate effectively with kitchen staff regarding orders and guest requests.
• Engage with guests in a professional manner.
• Maintain cleanliness of work areas and organization of supplies.
• Ensure smooth transaction handling and contribute to the overall guest experience.
• Adhere to company policies and procedures.
• Uphold high standards of service quality.
• Maintain professional uniform, personal appearance, and communication.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience is required.
• No supervisory experience is necessary.
• No specific licenses or certifications are currently required.

Required Skills

• Guest Service
• Communication
• Teamwork
• Problem-solving

Work Environment and Physical Demands

This is a full-time, non-management position located in Riyadh, Saudi Arabia, specifically within the Financial District at Area 1 Al Aqeeq Street, Riyadh, 13519. The role is not remote. The position requires the ability to stand, sit, or walk for extended periods, and navigate sloping, uneven, or slippery surfaces. Essential physical requirements include reading menu information visually, and the ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance, and up to 50 pounds with assistance. This also includes reaching overhead and below the knees, and performing actions such as bending, twisting, pulling, and stooping.

Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates.

About the Role

W Hotels is seeking a guest-focused F&B Service Expert to join our team in Riyadh, Saudi Arabia. This role is essential for creating memorable dining experiences for guests, extending beyond the service of food and beverages. As an F&B Service Expert, you will be empowered to take initiative and deliver a range of services to ensure guests enjoy their meals, making each interaction a seamless part of their overall experience.

This is a full-time, non-management position located in the Financial District of Riyadh. We are committed to fostering an environment where diversity is celebrated and every associate feels valued. If you are passionate about hospitality and eager to contribute to a world-class hotel brand, we encourage you to apply.

Key Responsibilities

• Deliver a range of services to ensure guests enjoy a memorable dining experience.
• Take initiative in anticipating and fulfilling guest needs throughout their dining experience.
• Set tables, communicate effectively with kitchen staff, and interact professionally with guests.
• Serve guests with attentiveness and a focus on enhancing their meal.
• Maintain cleanliness of work areas and supplies to uphold high standards.
• Ensure all transactions are handled efficiently and contribute positively to the guest experience.
• Contribute to creating a safe workplace by adhering to all safety policies and procedures.
• Uphold the quality standards set by the company in all aspects of service.
• Maintain a professional uniform, personal appearance, and communication style at all times.
• Perform duties that require standing, sitting, or walking for extended periods, including navigating uneven or slippery surfaces.
• Read and visually verify information on menus and other guest-facing materials.
• Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance, and up to 50 pounds with assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping as required by job duties.
• Perform other reasonable job duties as requested to support the team and the business.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience in food and beverage service or guest services.
• No supervisory experience is required for this role.
• No specific licenses or certifications are currently required.

Required Skills

• Exceptional guest service skills, with a focus on creating positive and memorable interactions.
• Proficiency in food and beverage service, understanding the nuances of hospitality dining.
• Strong communication skills, both verbal and written, to interact effectively with guests and colleagues.
• Proven ability in teamwork, collaborating effectively with others to achieve common goals.
• Effective problem-solving abilities to address guest needs and operational challenges.

Work Environment and Details

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role requires physical activity including standing, sitting, walking for extended periods, and the ability to lift and move objects. Marriott International is an equal opportunity employer committed to diversity and inclusion, providing access to opportunity and fostering an environment where unique backgrounds are valued and celebrated.

About the Role

W Hotels in Riyadh is seeking a dynamic F&B Service Expert to join their team. This role focuses on crafting memorable and unique guest experiences by taking initiative and delivering a wide range of services. Your contributions will ensure guests enjoy their dining experience, making every transaction an integral part of the overall guest journey.

Key Responsibilities

• Deliver a wide range of services to ensure guests enjoy their dining experience.
• Set tables to prepare for guest service.
• Communicate effectively with kitchen staff regarding orders and guest needs.
• Interact with guests in a professional and engaging manner.
• Serve food and beverages to guests.
• Maintain cleanliness of work areas and supplies.
• Ensure all transactions are handled seamlessly as part of the overall guest experience.
• Uphold company policies and procedures to ensure operational efficiency.
• Maintain high quality standards in all aspects of service.
• Ensure uniform, personal appearance, and communications are professional at all times.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Less than 1 year of related work experience in food and beverage service.
• No supervisory experience is required for this role.
• Ability to stand, sit, or walk for extended periods.
• Capability to move over sloping, uneven, or slippery surfaces.
• Ability to read and visually verify menu information.
• Physical ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Guest Service
• Food and Beverage Service

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role is not remote. The company is committed to creating a safe and professional work environment where every associate's unique background is valued and celebrated.

About the Role

Nahdi Medical Co. is seeking a dedicated Guest Care Representative to join their team in Riyadh. This role is central to providing high-quality reception and administrative services, serving as the primary point of contact for patients, doctors, staff, and visitors. The Guest Care Representative will contribute to shaping the polyclinic's image and branding through efficient, courteous, and professional interactions. This is a full-time position focused on managing front-desk operations to ensure a seamless and positive experience for all individuals engaging with the polyclinic.

Key Responsibilities

• Welcome and greet all patients and visitors in person or via phone, addressing inquiries efficiently and courteously to ensure patient satisfaction.
• Maintain continuous coverage of the reception area, including during breaks, to promptly address patient inquiries and prevent health, safety, or security issues.
• Register new patients and update demographic information for existing patients by collecting detailed personal and financial data.
• Book, amend, and cancel patient appointments according to polyclinic procedures, optimizing the appointment system's efficiency.
• Ensure patients requiring 'urgent consultations' without prior appointments are booked into appropriate slots and referred to the relevant physician when necessary.
• Inform patients about charges for private or medical insurance services, process payments, and issue receipts for services rendered.
• Regularly check email and fax machines for incoming messages and send emails or faxes as required.
• Maintain a clean and tidy reception area, ensuring all information leaflets are readily available for patients and the public.
• Receive and professionally redirect calls, or take messages from patients or the public in a polite and efficient manner.

Qualifications and Requirements

• A High School Diploma is required; a University Graduate is preferred.
• A minimum of 3 years of experience in a similar reception or guest care role.
• Proficiency in MS Office Suite.
• Fluent spoken and written command of both English and Arabic languages.

Required Skills

• Proficiency in MS Office applications.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Customer service orientation.
• Ability to handle sensitive information with discretion.

Work Environment and Details

This position is located in Riyadh, Saudi Arabia. The role is full-time, with working hours designed to ensure continuous reception coverage. This includes 8 net working hours per day, with shifts incorporating a 1-hour rotational break. The work environment is 100% indoors. The standard working week is 6 days per week, with 1 day off.

About the Role

Fairmont Hotels & Resorts, a part of the Accor network, is seeking a Royal Service and Reservations Agent to join its team in Riyadh, Saudi Arabia. This role is an opportunity to contribute to responsible hospitality within a global network of hotels, focusing on creating positive impacts for guests, colleagues, and the environment. As a Royal Service and Reservations Agent, you will be the initial point of contact for guests, managing reservations and inquiries with professionalism to ensure memorable experiences.

Key Responsibilities

• Manage incoming calls, emails, and in-person inquiries with professionalism and courtesy.
• Process reservations for accommodations, dining, and special events, ensuring accuracy and attention to detail.
• Provide detailed information regarding hotel facilities, services, and local attractions.
• Anticipate guest needs and offer personalized recommendations and solutions.
• Liaise with various hotel departments to fulfill guest requests and resolve issues promptly.
• Maintain current knowledge of hotel offerings, promotions, and local events.
• Uphold high standards of customer service at all times.

Qualifications and Requirements

• Excellent verbal and written communication skills, with a friendly and empathetic demeanor.
• Proficiency in reservation management systems and general computer applications.
• Strong problem-solving capabilities and a high level of attention to detail.
• Demonstrated ability to manage multiple tasks simultaneously and remain composed under pressure.
• Cultural sensitivity and awareness, coupled with a customer-focused mindset.
• Fluency in English is required.
• In-depth understanding of luxury hospitality standards and practices.
• Familiarity with Saudi Arabian culture and customs is beneficial.
• Flexibility to work various shifts as needed.

Required Skills

• Communication
• Reservation management systems
• Computer skills
• Problem-solving
• Attention to detail
• Multi-tasking
• Cultural sensitivity
• Customer-focused mindset
• Knowledge of luxury hospitality standards and practices
• Familiarity with Saudi Arabian culture and customs
• Experience with Opera or a similar system is an advantage.
• Proficiency in additional languages is a plus.

Work Context

This is a full-time position for a Royal Service and Reservations Agent located in Riyadh. The role requires 0-1 year of experience. The position is based within the Riyadh Region.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.