About the Role
FAENA is establishing cultural epicenters, creating environments where art, design, and hospitality converge. At Wadi Safar, FAENA is developing a new concept where art, architecture, and nature coexist, reflecting a belief in the power of beauty to enhance daily life and inspire new ways of living. As the Sales Manager – Transient, you will be a key driver of Faena Wadi Safar's individual business performance. Your role will involve building and managing a portfolio of corporate, leisure, diplomatic, and online travel accounts to generate consistent, high-quality revenue across all transient segments. Reporting to the Director of Sales, you will operate at the forefront of the hotel's commercial activities, identifying new accounts, strengthening existing relationships, and converting opportunities into revenue, aligning with the precision and elegance characteristic of the Faena brand. This is a pre-opening position, and you will play an integral part in establishing the hotel's market presence, securing initial corporate agreements, and developing the account base that will support Faena Wadi Safar's transient performance long-term.
Key Responsibilities
- Manage and grow a portfolio of corporate, diplomatic, OTA, and leisure accounts across local, regional, and international markets.
- Prospect and secure new corporate accounts, negotiating Local Negotiated Rates (LNRs) and preferred agreements to achieve measurable room night production.
- Conduct regular account calls, business reviews, and site inspections to maintain strong relationships and maximize share of wallet.
- Identify new business opportunities through market intelligence, competitor analysis, and proactive outreach.
- Represent Faena Wadi Safar at trade shows, networking events, and client entertainment opportunities.
- Manage relationships with key OTA partners, travel management companies (TMCs), and luxury travel consortia.
- Collaborate with Revenue Management to ensure rate parity, channel optimization, and consistent achievement of production targets.
- Build and maintain relationships with luxury leisure agencies and travel advisors who drive high-value individual bookings.
- Develop and execute targeted leisure sales initiatives aligned with seasonal demand patterns and the promotional calendar.
- Identify and develop individual transient business from embassies, consulates, international organizations, and government-affiliated travelers.
- Build relationships with corporate travel coordinators and executive assistants managing high-frequency traveler accounts.
- Ensure seamless handling and recognition of VIP individual accounts in coordination with the Front Office and Guest Experience teams.
- Support the Director of Sales in establishing the transient account database and CRM from the ground up prior to opening.
- Participate in pre-opening roadshows and sales blitzes in key feeder markets to position Faena Wadi Safar with priority accounts.
- Contribute to the development of the hotel's transient pricing strategy and segment mix targets.
Qualifications and Requirements
- A driven and commercially minded sales professional with 3–5 years of hotel sales experience, preferably within the luxury or upper-upscale segment.
- Proven track record of managing a diverse transient account portfolio and consistently delivering against revenue targets.
- Experience in corporate account management, LNR negotiation, and working with OTA and TMC partners.
- A natural relationship-builder who is persistent, polished, and adept at converting initial meetings into long-term accounts.
- Familiarity with GDS platforms and hotel CRM/sales systems, with strong attention to detail in account documentation and pipeline management.
- Fluent in Arabic and English, with the interpersonal skills to connect effectively with corporate travel buyers, luxury travel advisors, and diplomatic account coordinators.
- Energized by the pace and opportunity of a pre-opening environment, ready to build from the ground up and take ownership of results.
- Alignment with Faena's brand vision, demonstrating passion for luxury, service, and creating experiences that extend beyond a hotel stay.
Required Skills
- Sales
- Account Management
- Business Development
- Negotiation
- Relationship Building
- Market Intelligence
- Competitor Analysis
- GDS Platforms
- CRM/Sales Systems
Work Environment and Location
This is a full-time position based in Riyadh, Riyadh Region, Saudi Arabia. You will be part of a pre-opening team, contributing to the establishment of a new luxury hospitality brand. The role offers opportunities for career progression within a global family of brands and access to learning and development initiatives.